Case manager jobs in Chula Vista, CA - 932 jobs

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This Case Manager II - is specific to Bishop Maher Center Women's Interim Shelter (BMC) focusing on housing and income. The Case Manager II is responsible for assisting the Supervisor in the leadership and functioning of their assigned caseload in this Interim Housing program. Develops professional and empathetic relationships with clients while providing interventions related to housing through Case Management. Creates plans with clients toward achieving self-sufficiency. Develops and maintains a strong working relationship with housing providers to educate them about the benefits of making affordable housing available to homeless clients. Is an active participant in the client's search for permanent housing, including searching for units, assisting with application processes, advocating to landlords, and assisting with all steps of the lease-up process. Essential Functions Manages a diverse caseload and provides ongoing intensive support and guidance to clients through weekly case management meetings. Provides interventions related to housing, developing and maintaining a strong working relationship with housing providers to educate them about the benefits of making affordable housing available to homeless clients. Creates an individualized care plan that includes coordinated services within the organization's health clinic, residential, social services, and other resources within and outside the community to meet clients' basic and extended needs. Updates case plans every 90 days. Provides ongoing intensive support to clients which can include assessing, evaluating, crisis intervention, applications for benefits, information, education, advocacy, and other supportive services. Transporting clients to appointments or into new housing Coordinates and facilitates client orientation, meetings, and community-building events. Assesses clients for employment, social security, and disability insurance eligibility; gathers records, assists with completing applications for benefits, provides referrals to community resources, schedules services/treatment with providers, and monitors progress. Completes monthly budgets and savings reviews. Prepares, presents, and timely documents client interactions and case plans; participates as a member of the multidisciplinary approach to services team that prepares and provides client case presentations to funders. Utilizes a strength-based / trauma-informed approach to services, uses Motivational Interviewing techniques, and CREED to encourage positive change. Maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property. Enroll Client into the clarity system and update every 30 days On-time completion of assigned training and policies. Performs other duties as assigned. Qualifications Bachelor's Degree in Social Services or related field, or equivalent experience, and one (1) year of applicable job experience At least 12 months of experience working with underserved populations, case planning, and completing assessments in a social service setting. Bilingual (English and Spanish) a must. Demonstrated basic understanding of principles of Housing First, Trauma Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations and Prevention and Diversion practices, Housing First, social services, case management, eviction prevention, and crisis intervention. Knowledge of the housing market in San Diego and surrounding areas. Ability to foster working and productive relationships with landlords, funding sources, and internal departments. Basic user of MS Office. Must be able to pass a background check and fingerprint upon employment. Participate in an annual Tuberculosis screening and/or other screenings when necessary. The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N4: $23.90 - $31.43 (Midpoint: $26.80)

Scripps Mercy Hospital has served central and downtown San Diego since 1890 and is the oldest medical center in the county. The San Diego campus is located near the corner of 5th Avenue and Washington Street in Hillcrest. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista. Scripps Mercy Hospital San Diego's campus includes the O'Toole Breast Care Center, a 24-hour emergency room that is a Level I Trauma Center, outpatient physical rehabilitation, minimally invasive robotic surgery and our childbirth unit (including a Level II neonatal intensive care unit). This is a Full-Time position with a 10.25-hour day shift schedule on variable days of the week, including weekends and holidays. Position typically starts between 7-7:30am. Located at Scripps Mercy Hospital San Diego - Hillcrest. Why Scripps? At Scripps Health, your ambition is empowered, and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. As a Care Manager of Inpatient Case Management, you will be responsible for the daily management and coordination of care for patients in the hospital with identified immediate skilled post-acute care needs including coordination with providers, navigators and ancillary and community resources across the system and care continuum. In addition… * Addresses payer issues that impact care, develops a transition plan of care from inpatient to post-acute that includes a safe discharge plan. * Ensures that the patient/family agrees with the transition plan and that the plan is implemented. Preferred Education/Experience/Specialized Skills/Certification: * BSN highly desired. * Case Management or recent acute care hospital experience. * Case Management certification highly desired. * EPIC experience preferred. Required Education/Experience/Specialized Skills: * RN 2 plus years clinical experience * 1-2 years inpatient acute hospital case management experience OR experience in either acute or non-acute case management. Required Certification/Registration: * Current California RN License * Current BLS for Health Care Provider from American Heart Association. This position is eligible for a $4,000 retention bonus and $3,000 relocation incentive based off eligibility. To be eligible, you must have at least one year of acute inpatient case management experience and all other eligibility requirements. The following are not eligible for hiring incentives: * Internal candidates * Rehires that left Scripps less than 3 years ago. In order to remain eligible for your retention incentive the following criteria must be met: * Must remain in original hired FTE Status and Shift (if specified in offer letter) * Must remain in original department/specialty. * Must remain in original Job Title Transfers to other locations will be reviewed on a case-by-case basis and may result in forfeiting remaining incentive bonus unless specifically noted in your offer letter. #LI-JS1 At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $62.80-$91.07/hour

Job Title: Case Manager Company: Vupico © Job Type: Full-time Salary Range: Competitive, based on experience Benefits: Medical, dental, vision, retirement plan, paid time off Vupico is looking for a passionate and experienced Case Manager to join our team. As a Case Manager, you will be responsible for coordinating and providing support to individuals in need of social services. Your role will involve assessing client needs, developing treatment plans, and linking them to various resources and services. We are looking for someone who is compassionate, detail-oriented, and has excellent communication skills. Key Responsibilities: - Conduct comprehensive assessments to identify client needs and develop appropriate treatment plans - Link clients to resources and services such as housing, healthcare, education, and employment - Monitor client progress and provide ongoing support and guidance - Advocate for clients and collaborate with other professionals, agencies, and organizations - Maintain accurate and up-to-date client records and reports - Provide crisis intervention and address any problems or issues that may arise - Educate clients and their families on community resources and support networks - Develop and facilitate support groups and educational workshops Qualifications: - Bachelor's or Master's degree in social work, psychology, counseling, or related field - Minimum of 2 years of experience in case management or related field - Knowledge of social services and community resources - Excellent communication, organization, and interpersonal skills - Ability to work independently and as part of a team - Experience working with diverse populations, such as low-income families, refugees, and individuals with disabilities - Proficient in Microsoft Office and database management systems - Bilingual in English and Spanish is a plus Benefits: At Vupico, we value our employees and offer a competitive salary and benefits package to show our appreciation. Our benefits include medical, dental, and vision coverage, retirement plan, and paid time off. Salary: $76,000-$127,000 per year If you are passionate about making a positive impact in the community and have the qualifications and qualities we are looking for, we want to hear from you! Apply now to join our dedicated and dynamic team at Vupico.

- Work Schedule: 8-5 Mon-Fri (lunch 12-1 - unpaid, 15 min break in the AM and PM - paid) - Conducts intakes for the program and then passes it along - Start the process of orientation meeting to assist with designs and develops plans for participants, they will not keep their own case load but will be passing off to other locations and assisting with the start of the process. - Introduces the program, sets up participants with the plan, issues supportive services - Will not "carry" a case load - Fast-paced workload - Conducts and runs Zoom meetings and orientations - Sends emails for participants to complete orientation - Everything will be virtual or on the phone; occasional in-person meetings if participants lack technology - Provided training on how to conduct the orientation, including shadowing and hands-on training - Meetings are prescheduled; receives an email with the case for the day and calls the customer - Customers: Brand new customers (families that qualify) who have been recently approved through CalWORKs and are starting with the program We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - An Associate's or Bachelor's degree preferred; or equivalent work experience. For example. 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree or equivalent work experience - Knowledge in Case management, government agency, medical claims, TANF/CalWORKs and/or Social Services (working with population) Proficient with MS Office: Word, Excel, Outlook, PowerPoint - Bilingual in any of the following languages: - English - Arabic - Farsi/Dari - Creole - Spanish

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Telephonic position Making sure that the best products/services are being used, while being cost efficient Behavioral Health experience is a plus Qualifications Must be LCSW (Licensed Clinical Social Worker), LPC (Licensed Professional Counselor), LMFT (Licensed Marriage and Family Therapist), Ph.D, or Psy D. Must have strong UM or Chart review experience Strong Typing skills Additional Information Hours for this Position: Monday-Friday, 8am-5pm Pay Range: $32.00- $38.00/hr (depending on relevant experience) Interested in hearing more about this great opportunity? Please e-mail your resume to Matthew Dees.

This is onsite in San Diego

About the company Recover is a startup working to make mental health and addiction treatment more effective, accessible, and affordable. We work with governments to improve outcomes for people who need treatment. We are working to make sure low-income Americans have access to best-in-class treatment. Our program is a treatment program for people with mental health and substance use challenges. We use a harm reduction approach to treatment and are focused on serving marginalized and underserved communities. We are a small team growing quickly, and looking for people to grow with us. Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums. The opportunity As a case manager, you'll work directly with clients to help them access services and resources as they progress through substance use disorder treatment. Most of your time will be spent meeting with clients to complete intakes, identify their individual recovery needs, connecting them to appropriate services and resources, and helping them navigate those resources. You will be expected to develop a relationship with your clients and help guide them through their recovery journey, particularly when it comes to encouraging them to follow through on the resources/opportunities you have linked them to. You will also collaborate regularly with the rest of the treatment team, consisting of the medical director, nurse practitioners, and counselors, to provide comprehensive treatment plans for clients. This position is best suited for someone who is comfortable working independently, takes ownership of client care and builds rapport, and who works well in a collaborative team environment. You'll have the opportunity to grow with us, and work with patients from across the state. This role is full-time. You will report to the Program Manager for the program you are part of. Salary is commensurate with experience, and the position includes benefits. Role is 40 hours/week across 4-5 days, Requirements Need to have: Certified Alcohol Drug Counselor - I or higher 1+ years of experience in addiction treatment Nice to have: Fluent in Spanish People with a criminal record are encouraged to apply Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Salary Range: $26.00-36.00 per hour

Pay Range: $65,000 - $70,000 annually depending on experience Benefits include Medical, Dental, Vision, 401k matching Communicate regularly with residents and their family about Plans of Care, PT, OT and other treatment protocols. Attends and participates in morning meetings/stand up to facilitate communications with the team. Answer residents' questions about their care, treatment plans, illness progression and all other issues so they feel safe and secure in our care. Monitor and adjust resident's statuses based on changing needs and conditions. Organize and prioritize daily work by assessing new, current and discharging residents needs in area(s) of responsibility. Complete documentation as required. Performs utilization review activities to provide resident appropriate, timely and cost effective care. Coordinate care with resident, care providers, facilities financial services, and third party payers. Oversee all admissions and discharge activities. Coordinate referrals both to and from our facility. Ability to relate positively, effectively, and appropriately with residents, families, staff and professional colleagues. Accurate charting and ability to complete necessary paperwork in a timely manner. Ability to work independently and exercise sound judgement in interactions with physicians, providers, payers and residents and their families. Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurse and other ancillary partners. Must have excellent time management skills to develop organized work processes in a high volume environment with rapidly changing priorities. Intermediate computer skills. Competence maintaining professional, respectful, honest interactions with residents/families and staff and partners. Supervisory Requirements This position has no supervisory responsibilities. Qualification Education and/or Experience Bachelor's Degree in Nursing or Social Work. Registered Nurse (RN) license preferred. Licensed (LVN or LPN) nurse acceptable. Two (2) year clinical nursing experience preferred. Knowledge of Medicare, Medi cal and Medicaid programs and benefits. PCC Knowledge Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations LVN/LPN Valid License or RN Valid Licensee in the state you are working. Certificate as a certified Case Manager (CCM) a plus. Must maintain all required continuing education/licensing. Must remain in good standing with the Department of Public Health; License and Certification Division at all times. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. We are an equal opportunity employer and value diversity in our workforce.

Pay Range: $65,000 - $70,000 annually depending on experience Benefits include Medical, Dental, Vision, 401k matching Communicate regularly with residents and their family about Plans of Care, PT, OT and other treatment protocols. Attends and participates in morning meetings/stand up to facilitate communications with the team. Answer residents' questions about their care, treatment plans, illness progression and all other issues so they feel safe and secure in our care. Monitor and adjust resident's statuses based on changing needs and conditions. Organize and prioritize daily work by assessing new, current and discharging residents needs in area(s) of responsibility. Complete documentation as required. Performs utilization review activities to provide resident appropriate, timely and cost effective care. Coordinate care with resident, care providers, facilities financial services, and third party payers. Oversee all admissions and discharge activities. Coordinate referrals both to and from our facility. Ability to relate positively, effectively, and appropriately with residents, families, staff and professional colleagues. Accurate charting and ability to complete necessary paperwork in a timely manner. Ability to work independently and exercise sound judgement in interactions with physicians, providers, payers and residents and their families. Must be able to effectively communicate with, and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurse and other ancillary partners. Must have excellent time management skills to develop organized work processes in a high volume environment with rapidly changing priorities. Intermediate computer skills. Competence maintaining professional, respectful, honest interactions with residents/families and staff and partners. Supervisory Requirements This position has no supervisory responsibilities. Qualification Education and/or Experience Bachelor's Degree in Nursing or Social Work. Registered Nurse (RN) license preferred. Licensed (LVN or LPN) nurse acceptable. Two (2) year clinical nursing experience preferred. Knowledge of Medicare, Medi cal and Medicaid programs and benefits. PCC Knowledge Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations LVN/LPN Valid License or RN Valid Licensee in the state you are working. Certificate as a certified Case Manager (CCM) a plus. Must maintain all required continuing education/licensing. Must remain in good standing with the Department of Public Health; License and Certification Division at all times. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. We are an equal opportunity employer and value diversity in our workforce.

Job DescriptionSalary: DOE We are looking for a Contracted Case Manager for an intensive inpatient rehabilitation facility. Restore Detox Centers serves those struggling with various substance abuse difficulties and mental health related concerns. The position permits a telehealth opportunity and flexibility with scheduling. The Case Manager is responsible for day-to-day clinical operations throughout the organization. The Case Manager participates in state and accreditation compliance, along with utilization review and admission flow. The Case Manager collaborates, supports clinical programming, and goal implementation of Restore clients. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS: Client assessment and care planning: Conduct thorough assessments to identify a client's physical, mental, and emotional needs to create a personalized care plan. Coordination of services: Facilitate communication between clients, their families, and various service providers (like physicians, social workers, therapists) to ensure seamless and comprehensive care. Client advocacy: Act as a strong advocate for the client, ensuring their needs and best interests are represented and that they have access to the necessary resources. Case management: Manage a caseload, which involves regular meetings with clients, monitoring their progress, and determining when a case can be closed. Record keeping: Maintain detailed and accurate records of client information, case notes, and progress. Resource management: Help clients access and navigate resources, including transportation, financial assistance, and specific therapies. Quality assurance: Promote patient safety and the quality of treatment and sometimes collect data on the effectiveness of different programs and therapies. COMPETENCIES: Ability to multi-task, delegate tasks, manage resident care, maintain facility standards. Desire to assist those with chemical dependency in their recovery. Ability to manage staff with respect to screening, assessment, individualized treatment planning, crisis intervention, group and individual counseling, case management, referral, discharge summaries, clinical documentation, and professional ethics. Ability to establish and maintain cooperative working relationships with subordinate staff, supervisors, utilization reviews, managed health care clinicians, and medical and mental health professionals. Ability to positively interact with and develop rapport with residents and their families. Ability to develop systems and methodologies for continuous improvement of program and treatment modalities. Ability to evaluate and review effectiveness of program, services, and group therapy designs. Ability to maintain a culture of care which is conducive for maximum benefit of both residents and staff. Understanding of diverse cultures and gender specific issues and ability to incorporate needs of gender and culturally diverse groups into practice setting. EDUCATION/EXPERIENCE: 2+ years of experience as a Case Manager with strong professional references attesting to highdegree of clinical sophistication. Experience in the field of addiction and mental health or equivalent human services work experience required. Knowledge and experience of working within residential treatment a plus. Valid CCAPP Certification **You MUST be licensed. LMFT preferred. Knowledge of treatment and referral community in Southern California. Current certification in First Aid/CPR. Valid California Drivers license. COMPUTER SKILLS: Computer Literacy in doc, spreadsheet and email. -Proficiency in KIPU Systems Resident Management Software a BONUS.

This Case Manager II - is specific to Bishop Maher Center Women's Interim Shelter (BMC) focusing on housing and income. The Case Manager II is responsible for assisting the Supervisor in the leadership and functioning of their assigned caseload in this Interim Housing program. Develops professional and empathetic relationships with clients while providing interventions related to housing through Case Management. Creates plans with clients toward achieving self-sufficiency. Develops and maintains a strong working relationship with housing providers to educate them about the benefits of making affordable housing available to homeless clients. Is an active participant in the client's search for permanent housing, including searching for units, assisting with application processes, advocating to landlords, and assisting with all steps of the lease-up process. Essential Functions Manages a diverse caseload and provides ongoing intensive support and guidance to clients through weekly case management meetings. Provides interventions related to housing, developing and maintaining a strong working relationship with housing providers to educate them about the benefits of making affordable housing available to homeless clients. Creates an individualized care plan that includes coordinated services within the organization's health clinic, residential, social services, and other resources within and outside the community to meet clients' basic and extended needs. Updates case plans every 90 days. Provides ongoing intensive support to clients which can include assessing, evaluating, crisis intervention, applications for benefits, information, education, advocacy, and other supportive services. Transporting clients to appointments or into new housing Coordinates and facilitates client orientation, meetings, and community-building events. Assesses clients for employment, social security, and disability insurance eligibility; gathers records, assists with completing applications for benefits, provides referrals to community resources, schedules services/treatment with providers, and monitors progress. Completes monthly budgets and savings reviews. Prepares, presents, and timely documents client interactions and case plans; participates as a member of the multidisciplinary approach to services team that prepares and provides client case presentations to funders. Utilizes a strength-based / trauma-informed approach to services, uses Motivational Interviewing techniques, and CREED to encourage positive change. Maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property. Enroll Client into the clarity system and update every 30 days On-time completion of assigned training and policies. Performs other duties as assigned. Qualifications Bachelor's Degree in Social Services or related field, or equivalent experience, and one (1) year of applicable job experience At least 12 months of experience working with underserved populations, case planning, and completing assessments in a social service setting. Bilingual (English and Spanish) a must. Demonstrated basic understanding of principles of Housing First, Trauma Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations and Prevention and Diversion practices, Housing First, social services, case management, eviction prevention, and crisis intervention. Knowledge of the housing market in San Diego and surrounding areas. Ability to foster working and productive relationships with landlords, funding sources, and internal departments. Basic user of MS Office. Must be able to pass a background check and fingerprint upon employment. Participate in an annual Tuberculosis screening and/or other screenings when necessary. The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N4: $23.90 - $31.43 (Midpoint: $26.80)

Job DescriptionSalary: $25-32 DOE Who We Are: Prosperous Health San Diego is a beacon of hope and transformation, offering comprehensive outpatient treatment services for mental health and substance use disorders. Situated in a supportive and inclusive environment, we welcome individuals from all walks of life, guiding them toward sustainable recovery and reintegration into society. Our programs are grounded in a holistic philosophy, addressing the mental, physical, and emotional well-being of every client. From evidence-based therapies and wellness initiatives to individualized support, we are dedicated to promoting resilience and renewal in all that we serve. Our purpose at Prosperous Health San Diego is to inspire lasting transformation by providing compassionate care and structured programs that empower individuals to overcome the challenges of addiction and mental health conditions. Through personalized treatment plans, evidence-based therapies, and a wide range of support services, we equip clients with essential life skills, promote relapse prevention, and foster personal growth, paving the way for a brighter future founded on empowerment and well-being. Mission Statement: Our mission at Prosperous Health San Diego is to transform lives by offering exceptional mental health and substance use disorder services within a compassionate and inclusive environment. Through cutting-edge treatment pathways and holistic care, we aim to inspire hope, resilience, and sustainable recovery for every individual we serve. Vision for the Future: Looking ahead, Prosperous Health San Diego envisions a world where recovery is celebrated as a transformative journey and holistic well-being is accessible to all. We continually strive to evolve and expand our services, maintaining the highest standards of care while adapting to the dynamic needs of our clients. Our vision is to lead the way in mental health and addiction recovery, fostering a community where individuals can thrive and achieve independence. Company Values: At Prosperous Health San Diego, our core valuescompassion, integrity, innovation, inclusivity, and collaborationserve as the foundation of our work. We are dedicated to empowering individuals, holding ourselves accountable to the highest ethical standards, and embracing diversity in all its forms. Our commitment to innovation drives us to explore new methods and technologies, ensuring the best possible outcomes for our clients. By fostering meaningful connections within our community, we create a ripple effect of positive change, rebuilding lives and inspiring hope far beyond our doors. Benefits Package: Comprehensive benefits package including health insurance, dental and vision coverage, life insurance, retirement plan options, Paid Time Off (PTO), and opportunities for professional development. Summary of Major Responsibilities: Case Managers at Prosperous Health San Diego provide critical support by coordinating care, developing individualized service plans, and connecting clients with necessary resources. Reporting to the Clinical Supervisor, this role ensures that clients receive comprehensive, client-centered services that promote recovery, self-sufficiency, and well-being. Detailed Duty Statement: Conduct initial assessments and develop individualized service plans that address clients needs and goals. Coordinate care across medical, clinical, and social services to ensure seamless support for clients. Provide case management services, including referrals to community resources, benefits navigation, and transportation assistance. Monitor client progress and adjust service plans to ensure continued engagement and success. Collaborate with the clinical team to address client needs and challenges, ensuring a multidisciplinary approach to care. Maintain accurate and timely documentation of client interactions, service plans, and progress notes in compliance with organizational policies. Facilitate communication between clients, families, and service providers to ensure alignment and support. Participate in team meetings, case reviews, and quality improvement initiatives to enhance service delivery. Provide crisis intervention and support as needed, ensuring the safety and well-being of clients. Stay informed about community resources, best practices, and advancements in case management to enhance client outcomes. And other duties as assigned. Qualifications Needed: A bachelors degree in Social Work, Psychology, Human Services, or a related field is required; a Masters degree is preferred. A minimum of 2 years of experience in case management, preferably in behavioral health, addiction treatment, or social services. Strong understanding of community resources and social service systems. Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate with a multidisciplinary team. Proficiency in electronic health records (EHR) systems and documentation. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Commitment to ethical practice, cultural competency, and client-centered care. Ability to work in a fast-paced environment and adapt to changing priorities. The Case Manager at Prosperous Health San Diego: This position is ideal for a compassionate and detail-oriented professional passionate about supporting individuals on their journey to recovery and self-sufficiency. Case Managers are vital in ensuring clients receive the care and resources they need, contributing to Prosperous Health San Diegos mission to transform lives through holistic healing.

Hours: Shift Start Time: Shift End Time: AWS Hours Requirement: Additional Shift Information: Weekend Requirements: On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $67.860 - $78.740 - $89.620 The stated pay scale reflects the range as defined by the collective bargaining agreement between Sharp HealthCare and Sharp Professional Nurses Network, United Nurses Associations of California/Union of Health Care Professionals, NUHHCE, AFSME, AFL-CIO. Placement within the range is based on years of RN experience. Please Note: As part of our recruitment process, you may receive communication from Dawn, our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured, all candidate evaluations and hiring decisions are made by our recruitment and hiring teams. What You Will Do The RN CM II assesses, develops, implements, coordinates and monitors a comprehensive plan of care for each patient/family in collaboration with the physician, social worker and all members of the interdisciplinary team in the inpatient and emergency department patient care areas. This position requires the ability to combine clinical/quality considerations with regulatory/financial/utilization review demands to assure patients are receiving care in the appropriate setting and level of care. The position creates a balance between individual clinical needs with the efficient and cost-effective utilization of resources while promoting quality outcomes. This position requires critical thinking and advanced problem-solving and time management skills. The CM II will partner with ICM leadership to mentor and precept new hires (CMI, SW, LVN Care Coordinators and CRCs). Required Qualifications * Bachelor's Degree in Nursing or equivalent degree. * 2 Years recent pertinent clinical experience as defined by the CBA. * 3 Years acute care nursing experience or case management experience. * 3 Years case management, utilization review, care coordination experience. * California Registered Nurse (RN) - CA Board of Registered Nursing Preferred Qualifications * Master's Degree * Certified Case Manager (CCM) - Commission for Case Manager Certification -PREFERRED * Accredited Case Manager (ACM) - American Case Management Association (ACMA) -PREFERRED Essential Functions * Professional development The RN CM II will: Actively participates in the performance planning, competency and individual development planning process. Maintain current knowledge of case management, utilization management, and discharge planning, as specified by Sharp, federal, state, and private insurance guidelines. * Core principles The RN CM II will make timely referrals to ensure that the patient is receiving the appropriate care, in the appropriate setting and using the appropriate utilization standards as set by community and professional standard as adopted by the medical staff. The RN CM II will assure that the patients from all age groups proceed efficiently through the course of hospitalization and beyond through the continuum of care. The RN CM II will relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, collaborate and accept direction. The RN CM II performs other duties as needed. * Organizational relationships The RN CM II will work closely with the healthcare team in reaching unit, facility, and system/network organization goals including reductions in length of stay, decreasing denials, improvement of care transitions, and reduction in avoidable readmissions, improved patient experience, and other quality initiatives. In the emergency departments, the RN CM II will work collaboratively with other members of the interdisciplinary team to develop relationships and provide preadmission status recommendations for admissions as well as implement a comprehensive, integrated discharge plan from the emergency department(ED) for patients who are being discharged to a lower level of care. The RN CM II will recommend and document patient classification (status and level of care) for all admissions utilizing established criterion sets. The RN CM II has accountability for maintaining compliance contractual and regulatory compliance with medical groups as applicable and the hospital. The RN CM II will have excellent interpersonal skills demonstrated by the ability to work effectively with individuals and or teams across disciplines. * Care coordination and discharge planning Within 24 hours of admission the RN CM II will interview each patient/family for anticipated needs post hospitalization. The plan and interventions will be documented in the electronic medical record (EMR) and other supporting case management software. The RN CM II will ensure patient choice is obtained and documented in accordance with all state and federal regulatory requirements. The RN CM II will develop and document a plan for the day and plan for the stay with patient, family, providers, and nursing staff. The RN CM II will be responsible for leading the daily care coordination (multidisciplinary) rounds, update the plan, and facilitate necessary coordination of services. The RN CM II will document and initiate discharge plan including early referrals and authorization for LTAC, SNF, Rehab, homecare, DME and infusion services. The RN CM II will prepare patient/family for discharge. Document expected discharge date per protocol and arrange discharge pick up appointment with family or significant other. In collaboration with SW partner, the RN CM II will follow standards for routine patient/family conference. The RN CM II will ensure effective and safe patient handovers to next level of care; work closely with ambulatory care manager (ACM) at the system level, in clinics, with SCMG and other complex care Case Managers as appropriate, and homecare and sub-acute liaisons. The RN CM II will support the nursing Model of Care by working closely with nursing managers and staff to achieve Patient and Family Centered Care goals: respect and dignity, information sharing, participation and collaboration. The RN CM II will facilitate increased volume of cases discharged early in the day to improve capacity management. The RN CM II will collect and document avoidable day's information in the EMR and in accordance with the department policy/process. The RN CM II will participate in venues to reduce barriers to discharge. The RN CM II Collaborates with Clinical Resource Coordinators (CRC's/clinical assistants) to assure appropriate referrals for care and services are directed to appropriate network providers, and obtains prior authorization for in network and out of network services as appropriate. The RN CM II provides timely delivery of regulatory and mandated patient communications and correspondence. The RN CM II oversees preparation, delivery and documentation of non-coverage letters. The RN CM II identifies and escalates potential quality variances to management and document per guidelines. The RN CM II interview all patients with an admission within 30 days to determine what went wrong in the discharge. He/she documents as appropriate in the EMR and provides information to the department head as indicated. * Utilization review and utilization management The RN CM II will: Conduct initial review point of entry (POE) or within 24 hours of admission utilizing appropriate evidenced-based care guidelines software. Document findings in the EMR and ICM software. Identify anticipated LOS and document in the EMR and in accordance with departmental process, communicate to healthcare team. Conduct daily concurrent reviews per protocol/policy and payer request. Utilize appropriate care guideline software to identify the correct patient status and level of care. Work with attending provider to assure correct status, if status and order does not match; works with provider to resolve conflict and document interventions in the EMR. Assure correct documentation is present for 2MN benchmark and presumption. Assure Medicare Inpatient to observation status changes follow Condition Code 44 requirements. Actively work observation patient list assuring transitions to next level of Care. Communicates as indicated with third party payers to obtain necessary authorization for reimbursement of services. Obtain approved days/LOS from provider and communicates this to the care team. Refer defined cases for medical secondary review and share findings with providers. Provide advice to Revenue Cycle/HIM regarding RAC decision to appeal, denials, input into appeals, share findings with providers. Review all cases with readmission within 30 days; report findings in the EMR in accordance with department policy and guidelines. Identify opportunities for cost reduction and participate in appropriate utilization management venues. Escalate and refers cases for consultation with Physician Advisor or Medical Director as appropriate. Oversee preparation, delivery and documentation of non-coverage letters. * Leadership, mentorship The RN CM II will manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; and work independently with minimal supervision. The RN CM II will identify and appropriately act upon quality variances and will handle complex cases. He/she may be called upon to lead and participate in special projects and assignments. The RN CM II will be an expert at the use of evidenced-based care guidelines critieria and other CM software and processes. Assume point person/resource point of contact as designated by the ICM leadership. Knowledge, Skills, and Abilities * Advanced PC, data management and analysis skills required (experience with MCG an asset). * An understanding and knowledge of payer eligibility and reimbursement regulations and impact on the continuum of care. * Knowledge of use of community resources to coordinate safe discharges from acute care and the ED settings. * Excellent interpersonal skills, as demonstrated by the ability to work effectively with individuals and or teams, and across disciplines. * Excellent communication and negotiation skills as demonstrated in oral and written forms. * Ability to work in a collaborative partnership model with Social Workers and other members of the interdisciplinary team, both internal and external. Organizational and time management skills, as evidence by capacity to prioritize multiple tasks. * Ability to mentor and lead a team. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Department: Clinical The Case Manager (Level I) is responsible for working directly with Creative Solutions for Hope (CSH) clients by providing Applied Behavioral Analysis (ABA) therapy, conducting program management, parent consultation, and onboarding and training new behavior therapists to cases. Case Manager's will learn and be supervised under a hierarchy of various managers ranging from the Clinical Supervisor (CS), Senior Clinical Supervisor Board Certified Behavior Analyst (BCBA) and Director level BCBA. The Case Manager will be responsible for the following duties: Administration Case Management Clinical Oversight Supervision Parent Consultation Report Writing Assessments Internal Communication Reporting Relationship The Case Manager reports directly to their assigned BCBA/Clinical Supervisor, Senior Clinical Supervisor, or Director. Education and Professional Certifications Must have a minimum of a Bachelor's Level degree and/or is enrolled/enrolling in a master's level program (or higher) Once BCBA coursework is started, a minimum of 600 hours must be accrued towards BCBA supervision within a 6-month time period CPR or BLS certification required (must be current) Mandatory Job Requirements Must be computer literate in:Microsoft Office, including: Word Excel PowerPoint Catalyst (electronic data collection system) Must have a minimum of 2 years working with children diagnosed with Autism or other related developmental disorders Able to work weekends as needed/required by the company Must complete on-going training to support job competency Preferred Job Requirements Scheduled to sit for the BCBA exam within 3 months from completion of BCBA supervision hours. Physical Job Requirements: Physical Demands: Must be able to lift up to 35 pounds. Primary functions require sufficient physical ability and mobility to work in an outside and office setting; to stand or sit for prolonged periods of time; to occasionally bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of electronic devices; and to verbally communicate to exchange information. Visual acuity is necessary for reading and interpreting data, observing client behavior, and ensuring a safe environment. The role requires continuous verbal interaction and auditory communication with clients, which is essential for delivering the therapy effectively. Safety awareness and adherence to established protocols are critical to maintain a secure and hazard-free workspace. Body positions: sitting, standing, and kneeling Body movements: walking, running, bending, twisting, writing, lifting (up to 25 pounds) Body senses: the ability to see, hear, and speak articulately are required Intellectual abilities: the ability to understand and follow written and verbal instructions. The ability to provide clear and concise written and verbal instructions to subordinates. Working Conditions Employees may be working in the following settings: an office, the community setting, in schools, and/or in client homes. Essential Job Functions, Duties, and Tasks Administrative Remain HIPAA (The Health Insurance Portability and Accountability Act) compliant at all times ensuring all client files are protected including text messages, e-mails and phone conversations Render and lock schedule by due date Create schedule and update NPA Works (scheduling system) for the following week, by the end of each work week (must be updated prior to Monday morning) Respond to all emails and phone calls within 24 business hours Provide a minimum of a 2-week notice for any vacation request for approval with appropriate paperwork Submit weekly source documentation, which is inclusive of supervisory notes, for every rendered billable session on NPA, by set due date Complete all assigned tasks on time (to be determined per assignment) Attend all Creative Solutions for Hope companywide trainings Case Management Update catalyst (the electronic data collection system) with all client goals, aligning with the current progress report, to include any new goals added or revised When starting new cases: discuss the details of the case with supervisor Overlap with therapist(s) as needed (minimum of two client overlaps per month) Monitor weekly and monthly requirements for assigned cases and ensures that staff completes these requirements and submit by the deadlines Demonstrates assertiveness when addressing concerns Fills in necessary hours to maximize every contract Clinical Provide appropriate feedback to families Conduct 1:1 sessions, as approved Address therapists concerns in a prompt manner Delegate tasks to therapists as needed Model appropriate strategies to therapists when overlapping Provide mentorship to therapists as needed Assertive in communication and problem solving with families/school Sets goals as necessary for therapists and follows up with goals from other supervisors Consultation Provide ongoing parent consultation (pending funding source requirements). This may include modeling a teaching strategy, review of data collected, review of current 1:1 and PC goals, behavior intervention plan, teaching of ABA principles, etc. Observation of the client in various settings and situations (as needed): school, after school program, speech therapy sessions, occupational therapy sessions, community outings, etc. Provide consultation regarding IEP issues and present levels as requested by caregiver(s) and approved by supervisors and ensure coordination of care across service deliveries Report Writing Complete progress reports by assigned due dates (per funding source requirements) Update the progress with baseline, previous and current data, complete summary and recommendations with minimal errors Submit reports by due date Complete all revisions needed by assigned due dates (to be set forth by overseeing BCBA/Clinical Supervisor) Assessments Perform assessments under the oversight of an assigned BCBA/Clinical Supervisor, Senior Clinical Supervisor, or director (pending funding source requirements) Work with families to arrange observation dates Conduct assessment tools (e.g., the Adaptive Behavior Assessment System (ABAS), etc.) and developmental needs of clients Take clear, concise and relevant notes on observations of behavior, caregiver and interview process Write goals following each funding sources and/or intended submittal source requirements (e.g., Regional Center goals, school district goals, private program goals, parent goals, etc.) Administer tests, surveys and other informal assessment tools Clearly summarize the results of the conducted assessment and all components: mediator analysis, functional analysis, goals, observations Respond to all assessment correspondences within 24 business hours (e.g., phone call from school principal to arrange school observation, etc.) Submit first drafts of completed assessment to the BCBA/Clinical Supervisor prior to due date (2-weeks) for revisions Must meet all deadlines associated with assessment submittal Conducts assessments for new or current clients Internal Communication Must respond to every communication attempt with both clients and internal staff (i.e., supervisors, office administrators, assigned BCBA mentors, directors), within 24 business hours Communicate all policy/protocol related issues immediately to Human Resources department Communicate any Information and Technology (“IT”) issues that would hinder the ability to perform work duties Must be fluent in updated/current policies, adhere to those policies and ensure that knowledge of these policies is followed through Measures of Performance Attainment of annual goals established between Case Manager and their assigned BCBA/Clinical Supervisor, and/or Director. Meet all essential job function requirements as described in the . Must maintain minimum of 6 hours a day (a minimum of 6 hours must be billable to a client), during weekdays, Monday-Friday; and weekends as needed. Must not exceed more than 5 non billable hours weekly, unless otherwise assigned, or approved. The Case Manager must meet a MINIMUM of 30 client billable hours per week, to meet the minimal of total billable hours per month (total will vary based on number of working business days in the month). These hours are required to sustain the Case Manager position. Billable expectations are subject to change at the Director's discretion. Must maintain an 70/30% breakdown for client billable hours (70% of client billable hours are spent directly with the client, and up to 30% may be spent indirectly, pending funding source requirements). Following successful completion of five (5) working days (the second week of employment), failure to maintain minimum requirements of the position will result in change in position and/or compensation status from a Case Manager level 1 to Senior Therapist position, at the Director's discretion. The Case Manager (Level 1) must be available to commute to, and provide direct oversight in, the San Diego Region, for the duration and frequency specified by the Director. Case Manager (Level I) will be responsible for learning tasks/responsibilities outlined in the job description, under the direct supervision of a Clinical Supervisor. The Case Manager must be available to commute to the region's physical office location, as needed, and to CSH headquarters (located in Costa Mesa) on an as-needed basis (e.g., quarterly supervisory/management meetings). Travel time is compensated between physical appointments only. The first drive to a physical appointment, and the last drive home, is not included. Clinical supervisor feedback through data collection of CMEF (Case Manager Evaluation Form) CSH provides equal employment opportunity to qualified persons regardless of: race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Job Title: Case Manager Department: Scripps Ranch Reports To: Lead Case Manager FLSA Status: Salary: Non-Exempt $27.40 to $28.37 The Case Manager will perform a full range of targeted and/or general case management that is strength-based, needs-based, community-based, and family-driven. The Case Manager is responsible for developing and maintaining community relationships, networks, and collaborations that improve the availability and quality of formal and informal services to families and children. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Plan, train, and coach the case management work of a unit of trained case managers performing difficult or complex casework in such areas as foster care placement, protective services, and ORR program components. Investigate and provide services and referrals for clients where their physical or emotional welfare is involved. Work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality, family relationships, child, or in-home care arrangements. Develop treatment plans to improve or restore individual or family functioning. Make case studies for the purpose of assessing problems and determining appropriate types and methods of intervention. Conduct thorough psychosocial assessments on families. Develop person-centered, strength-based case plans. Assess family environment to determine potential or imminent threat to child permanency and stability. Maintain up-to-date records of all aspects of case management and prepare reports and correspondence. Travel to include transportation of children to parents/sponsor on rotation with other positions. Perform other duties as requested by the assigned supervisor and or management. Supervisory Responsibilities: This job has no supervisory responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following. Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Dependability - Commits to doing the best job possible. Follow instructions. Keep commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. Requirement: Must be at least 21 years of age. Education/Experience: Bachelor's degree from four-year college or university; and one to two years related experience and/or training. Language Ability: Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Proficiency in general office software including MS Word, MS Excel, and MS Outlook Certificates and Licenses: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. There are no specific vision abilities required by this job. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Medical Dental / Vision 401 k / 401 k matching Paid Time Off (PTO) Paid Holidays Flexible Spending Account Life Insurance Employee Assistance Program

Accelerate your career, impact and earnings working for a fast growing recuperative home full of future opportunity; making a major difference for the homeless population. Overview: The Homeless Case Manager plays a crucial role in providing individualized support and resources to clients experiencing homelessness. This position requires a combination of empathy, advocacy, resource coordination, and collaboration to empower clients on their journey to stability and self-sufficiency. Key Responsibilities: 1. Client Assessment and Planning: Conduct comprehensive assessments of clients experiencing homelessness to identify their individual needs, challenges, and strengths. Develop personalized care plans in collaboration with clients, outlining specific goals and interventions to support their journey toward stability. 2. Resource Coordination: Connect clients with essential resources such as housing assistance, healthcare, mental health services, substance abuse treatment, employment support, and other community-based services. Collaborate with external agencies, nonprofits, and government organizations to access additional resources and support. 3. Advocacy: Advocate on behalf of clients to navigate social services, legal systems, and community resources. Assist clients in overcoming barriers and accessing entitlements and benefits they are eligible for. 4. Crisis Intervention: Provide immediate support during crises, such as mental health emergencies, substance abuse issues, or sudden homelessness. Implement crisis intervention techniques and collaborate with emergency services when necessary. 5. Regular Monitoring and Follow-up: Conduct regular check-ins with clients to assess progress, address emerging needs, and modify care plans as required. Maintain detailed and accurate case notes, ensuring compliance with documentation standards. 6. Collaboration with Stakeholders: Work collaboratively with a multidisciplinary team, including medical professionals social workers, facility staff, and external service providers. Attend case conferences, team meetings, and collaborate with community partners to enhance support networks for clients. 7. Education and Skill-building: Provide guidance and resources to help clients develop essential life skills, including budgeting, job readiness, and effective communication. Facilitate workshops or group sessions to address common challenges faced by individuals experiencing homelessness. 8. Community Outreach: Engage in outreach efforts to identify and connect with individuals experiencing homelessness who may benefit from case management services. Raise awareness about available support services and advocate for the needs of the homeless population. Qualifications: 1. Education: A bachelor's or master's degree in social work, psychology, counseling, or a related field is typically preferred. 2. Experience: Previous experience in case management, social work, or a related field, preferably working with individuals experiencing homelessness or in crisis situations. 3. Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients, colleagues, and external stakeholders. 4. Empathy and Cultural Sensitivity: A compassionate and empathetic approach to working with diverse populations, recognizing and respecting individual differences. 5. Problem-solving Abilities: Strong problem-solving skills and the ability to think critically in dynamic and challenging situations. 6. Organizational Skills: Effective organizational and time-management skills to prioritize and manage a caseload of clients. 7. Collaboration and Teamwork: Ability to work collaboratively within a team and build positive relationships with external service providers. 8. Commitment to Ethical Standards: Adherence to ethical guidelines and a commitment to maintaining confidentiality and professionalism in all interactions. Benefits We offer Health Benefits for full time employees after the first day of the following month of hire- medical, dental and vision. 401K eligibility is the one-year anniversary. CA mandates sick time accruals for all employees PT, FT, etc. and all FT accrue vacation.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary The Case Manager provides harm-reduction, trauma-informed, and evidence-based care coordination services within a client-centered framework. This position supports clients in achieving recovery goals, improving functional outcomes, and sustaining engagement through individualized case management, psychoeducation, and relapse prevention planning. The Case Manager also collaborates closely with multidisciplinary team members and external partnersincluding county agencies and private/commercial insurance representativesto ensure continuity of care, accurate documentation, and compliance with authorization requirements. This role is vital to promoting empowerment, client engagement, and long-term success in recovery and reintegration. Essential Duties and Responsibilities Support completion of enrollment, consents, and other required documentation. Facilitate individual and group psychoeducational sessions focused on recovery skills, coping strategies, and relapse prevention. Conduct comprehensive case management assessments and develop individualized service plans aligned with client treatment goals and problem lists. Provide ongoing coordination of services, linking clients with appropriate community resources, healthcare providers, and support systems. Maintain accurate, timely, and compliant progress notes and documentation within the electronic health record. Conduct internal chart reviews, identify missing or incomplete information, and ensure timely corrections. Prepare and issue enrollment, progress, or completion letters as needed. Collaborate with clinical, medical, and administrative staff to ensure alignment with treatment and discharge planning. Comply with all program rules, policies, and proceduresincluding HIPAA and other regulatory standards. Complete all required trainings and maintain compliance with county contract and credentialing standards. Minimum Qualifications Certification by one of the following California credentialing bodies: California Association of DUI Treatment Programs (CADTP) California Consortium of Addiction Programs and Professionals (CCAPP) California Association for Alcohol/Drug Educators (CAADE) Valid & current California Drivers License Valid & current CPR/First Aid Certification Valid & current TB clearance Employment health exam clearance Physical Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. While performing the duties of this position, the employee is regularly required to sit, stand, walk, stoop, kneel, or crouch. The employee frequently reaches with hands and arms; uses hands to handle or feel; and communicates effectively. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Qualifications Self-starter with strong organizational and time management skills. Demonstrates exceptional customer service and communication, especially with emotionally dysregulated clients. Ability to multitask while maintaining professionalism and calm under pressure. Exhibits collaborative spirit and the ability to work effectively within a multidisciplinary team. Genuine interest in supporting day-to-day clinical operations and contributing to a culture of compassionate, ethical care. Disclaimer The duties and responsibilities described above are not exhaustive and may be revised or supplemented according to programmatic needs.

About CRC: Our mission is to help our neighbors create paths to healthy food, stable homes and safe relationships. We do this through a variety of programs including emergency assistance, domestic violence emergency shelter, counseling, housing stability and access to food. Community Resource Center is widely recognized as the primary provider of social services and domestic violence programs in coastal North County San Diego, serving more than 7,200 people each year. Position profile: Under the supervision of the Social Services Program Manager, the Bilingual Case Manager is responsible for providing direct services to CRC program participants and those requesting services and resources. This includes both formal and informal case management and crisis intervention, provision of emergency assistance, facilitation of multiple homelessness prevention and intervention programs (including rental assistance, seasonal shelter, and motel voucher programs) and other services focused on supporting participants on their path to self-sufficiency, including employment readiness support, financial education, budgeting, benefits enrollment assistance, and goal setting. *Please note: This position is temporary with an anticipated end date of December 31, 2026. Essential Functions and Responsibilities: Provide appropriate information, resource guidance, emergency services, basic crisis intervention and eligibility screening for participants, callers and visitors requesting assistance via CRC's Social Services, Food and Nutrition, Domestic Violence and Counseling Programs and maintain an ongoing and accurate understanding of the basic eligibility requirements for each. Manage assigned case load and provide formal and informal case management services; complete intake processes, collect eligibility documentation, perform psychosocial assessments, determine program eligibility, formulate case plans, evaluate, and submit participant requests for financial support. Participate in activities directly related to contract outcomes including administration of CRC's housing and shelter programs, leading groups/workshops and administrating benefits application assistance and ensure that all assigned goals related to contract compliance and outcomes are met. Perform service advocacy on behalf of participants and research, network and attend meetings with other community agencies/resources and make appropriate referrals to link participants with programs and services for more responsive service policies and provision of needed services. Maintain accurate and complete physical and electronic records as required by grants and contracts, document all participant interactions and progress in standard agency format and complete required agency forms and data entry in a timely manner. Attend and participate in group and/or individual supervision sessions with Manager and/or Director. Other duties as assigned. Requirements: Bilingual (English/Spanish) required. Associates degree in Social Work/Psychology/Sociology/related field required, Bachelor's preferred; if no degree, 3+ additional years' work experience may suffice in lieu of AA degree. 1+ years of social service experience, including case management, crisis intervention and/or counseling required; knowledge of homelessness prevention and interventions, familiarity with low-income individual/family resources and/or Domestic Violence services and Trauma Informed Care interventions is highly desirable. Ability to maintain a solution-focused, professional, compassionate attitude during difficult situations. Ability to collect, analyze, prioritize, and communicate information effectively with an attention to detail; excellent written and verbal communication skills required. Ability to create and maintain professional relationships with participants, community partners and colleagues. Experience using a Homeless Management Information System such as Efforts to Outcomes and Clarity preferred. MS Office expertise: Word, Excel, PowerPoint, Outlook, SharePoint, etc. Must have completed a 40-hour domestic violence & other required training at the time it is offered by CRC and other partnering agencies. To support clear boundaries and uphold ethical service delivery standards, applicants must be at least one year removed from receiving case management or supportive services through Community Resource Center. Physical requirements: Primarily sedentary with intermittent standing, walking, bending, and stair climbing. Occasional light lifting and carrying of objects weighing up to 25 lbs. Ability to work in a standard office environment at a computer, including repetitive use of a keyboard and mouse. This position is temporary full-time, non-exempt and is paid according to federal and state laws. Candidates selected for hire are required to undergo a TB screening and a LiveScan background screening. Benefits: Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Community Resource Center is an Equal Opportunity Employer (EOE). All employees must have the legal right to work in the United States without support; sponsorship is not available, nor is relocation assistance.