Case manager jobs in Rio Rancho, NM - 154 jobs

Optum NM is seeking an Advanced Practice Clinician to join our team in Albuquerque, NM. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights & Primary Responsibilities: In this position you will provide patient care for our Medicare Advantage patients that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health with preventative care as the core approach located at our Community Wellness Center. This role will also take you out of the "home" clinic and into a mobile van going to the patient or imbedded with one of our partner clinics for a day. We travel to our patients with important screenings, tests, shots and other care services. Some travel to rural areas for home visits will be involved as well. We run a systems-based practice, as manifested by actions that demonstrate an awareness of and responsiveness to the larger context and system of health care and the ability to effectively call on system resources to provide care that is of optimal value. What makes an Optum Career different? As the largest employer of Advanced Practice Clinicians, we have a best-in-class employee experience and enable you to practice at the top of your license We believe that better care for clinicians equates to better care for patients We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here Compensation & Benefits Highlights: Guaranteed, competitive compensation model based on quality, not quantity, with significant earning potential, annual increases, and bonus eligibility Financial stability and support of a Fortune 5 Company Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage Robust clinician learning and development programs Albuquerque: 300 days a year of sun-drenched and picturesque mountain views Enjoy all seasons with mild winters A Top City with the Cleanest Air in America, Thrillist Top destination for hiking, biking, skiing and running Top 10 ranking for America's Best Cities for Foodies, Travel + Leisure Diverse Culture - Art galleries, theater, concerts, shopping, music venues A Top Big Best Cities for Active Families, Outdoor Magazine Top 5 ranking for "Secretly Cool Cities", Huffington Post You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Board Certified/Eligible Advanced Practice Clinician Medical Licensure in the State of New Mexico or ability to obtain prior to employment DEA license or ability to obtain prior to employment The salary range for this role is $104,500 to $156,000 annually based on full-time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

JOB PURPOSE: The case manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established state and federal standards. Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. The Case Manager is responsible for intake, coordinated assessment, individualize housing plan, and making appropriate community referrals for additional services. The Case Manager maintains appropriate contact with the client and ensure quality services is provided and that the individualize housing plan is completed timely Qualifications ESSENTIAL JOB RESPONSIBILITIES: Coordinate referrals, service planning and documentation of services for assigned caseload. Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program. Develops client intake and case plans for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week. Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, medication and movement; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills thatwill enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc. Refers clients to appropriate programs or other agencies based on clients' needs and in accordance with their program plan. Completes discharge plans of clients exiting the program; transfers file contents to non-active file. Meet all deadlines required by program supervisor and partners. Meet all federal and state regulatory guidelines and standards that are applicable to this position. Maintain a caseload in accordance with agency policies and procedures contract standards. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. Maintain a minimum number of weekly contacts with clients. Engage and involve client in the casework process. Continually assess ongoing changes in behavior, circumstances or conditions that may affect client safety. Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements. Participate in weekly case staffing with case managers. Maintain confidentiality in all areas of the service population and program operations. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities." EDUCATION: Bachelor's in Social Work, Psychology, Criminal Justice, Sociology or related field of study. EXPERIENCE: 1+ year related experience and/or training including working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's License with a clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve. The Case Manager works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process. This position must integrate company values into daily practice. Essential Functions: Communicates, collaborates, and coordinates with team members to provide quality patient care and to ensure positive patient outcomes. Facilitates communication during interdisciplinary team conference. Responsible for accreditation standards and adheres to all standards set forth by the State and accrediting agencies of TJC and CMS. Documents communication and coordination or patient activities, medical necessity, and post discharge equipment and support needs in the health care record. Supports and facilitates length of stay management. Conducts utilization reviews. Communicates appropriate information for timely updates and authorizations with payors. Ensures the outcome of this information is timely communicated to clinical team and administration. May be required to work during inclement weather and other staffing emergencies. Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards. Performs other duties as assigned to support overall effectiveness of the organization. Minimum Job Requirements Minimum Education & Experience: Two years' recent relevant experience required. Acute care setting preferred. Bachelor's degree preferred. Required Licenses, Certifications, and/or Documentation: Current state clinical licensure required. Must maintain acceptable driving record, current driver's license, and insurability. Required Knowledge, Skills, and Abilities: Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency. Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Knowledge of community resources to meet post-discharge clinical and social needs. Knowledge of clinical operations and procedures. Ability to establish and maintain pro-active relationships with internal interdisciplinary team members, insurance companies, physicians, referral sources, community service organizations and health care facilities. Ability to maintain quality, safety, and/or infection prevention standards. Demonstrates general computer skills including data entry, word processing, email, and record management. Effective organizational and time management skills. Effective written and verbal communication skills. Ability to maintain proper levels of confidentiality. Ability to work closely and professionally with others at all levels of the organization. Physical Requirements Over the Course of a Shift: A significant amount of standing and walking. Lifting/exerting of up to 25 lbs. Possible exposure to bodily fluids. Visual acuity required for patient assessment and documentation. Acute hearing required for accurate patient assessment. Sufficient manual dexterity to operate equipment and computer keyboard. Close vision and the ability to adjust focus. #PSJ

Job Posting Title: Community Case Manager Department: Behavioral Health Pay Range: $21.15 - $30.13 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Community Case Manager provides case management and counseling services to assigned clients: assesses individual needs, determines appropriate levels of care, and coordinates referrals. This role supports clients in residential, community-based, and jail-based settings, and works closely with external agencies to connect clients to treatment, healthcare, legal, and social services. DUTIES AND RESPONSIBILITIES Conduct initial client interviews and gather case histories to assess needs, addiction severity, and appropriate levels of care. Coordinate with community agencies to schedule and support client participation in treatment and support programs. Support the reliability and effectiveness of client treatment, services, and rehabilitation efforts. Provide case management services by identifying needs and making appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance. Establish and maintain relationships with community partners and professionals to facilitate client support and service delivery. Collaborate with families, justice system personnel, and community resources to support client progress. Transport clients to appointments and other service providers as needed. Maintain accurate and timely case documentation, including case notes and reports. Prepare case files for regular review and participate in quality assurance processes. Deliver program-related services in residential, community, and correctional settings. *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. MINIMUM QUALIFICATIONS Bachelor's degree in Criminal Justice, Psychology, Sociology, or a related field. One (1) year of work experience in criminal justice, social work, counseling, or a related field. *Any equivalent combination of related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION PREFERENCES Licensed Substance Abuse Associate (LSAA) preferred. SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: Employee must successfully complete the post-offer employment medical examination and background investigation. This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing. Employee must comply with the safety guidelines of the County. Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application. Employee must complete required FEMA training(s) as assigned to position. All positions may be required to work various shifts and scheduled per department needs. WORKING CONDITIONS The majority of essential duties are performed indoors in a temperature-controlled environment. Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties. Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations. Indoor working surface is even and may be carpeted or tiled. Indoor surfaces are typically dry and may involve the use of stairs. Outdoor surface may be even or uneven and may be wet or dry. Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills. Outdoor surfaces may include natural ground, asphalt, or concrete. Work hazards or potential work hazards include those of a treatment facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards. Work hazards include high stress level of job and operating of a vehicle. EQUIPMENT, TOOLS, AND MATERIALS Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine. Worker may handle first aid and oxygen equipment on an occasional basis. Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

Job Posting Title: Community Case Manager Department: Behavioral Health Pay Range: $21.15 - $30.13 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Community Case Manager provides case management and counseling services to assigned clients: assesses individual needs, determines appropriate levels of care, and coordinates referrals. This role supports clients in residential, community-based, and jail-based settings, and works closely with external agencies to connect clients to treatment, healthcare, legal, and social services. DUTIES AND RESPONSIBILITIES Conduct initial client interviews and gather case histories to assess needs, addiction severity, and appropriate levels of care. Coordinate with community agencies to schedule and support client participation in treatment and support programs. Support the reliability and effectiveness of client treatment, services, and rehabilitation efforts. Provide case management services by identifying needs and making appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance. Establish and maintain relationships with community partners and professionals to facilitate client support and service delivery. Collaborate with families, justice system personnel, and community resources to support client progress. Transport clients to appointments and other service providers as needed. Maintain accurate and timely case documentation, including case notes and reports. Prepare case files for regular review and participate in quality assurance processes. Deliver program-related services in residential, community, and correctional settings. *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. MINIMUM QUALIFICATIONS Bachelor's degree in Criminal Justice, Psychology, Sociology, or a related field. One (1) year of work experience in criminal justice, social work, counseling, or a related field. *Any equivalent combination of related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION PREFERENCES Licensed Substance Abuse Associate (LSAA) preferred. SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: Employee must successfully complete the post-offer employment medical examination and background investigation. This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing. Employee must comply with the safety guidelines of the County. Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application. Employee must complete required FEMA training(s) as assigned to position. All positions may be required to work various shifts and scheduled per department needs. WORKING CONDITIONS The majority of essential duties are performed indoors in a temperature-controlled environment. Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties. Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations. Indoor working surface is even and may be carpeted or tiled. Indoor surfaces are typically dry and may involve the use of stairs. Outdoor surface may be even or uneven and may be wet or dry. Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills. Outdoor surfaces may include natural ground, asphalt, or concrete. Work hazards or potential work hazards include those of a treatment facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards. Work hazards include high stress level of job and operating of a vehicle. EQUIPMENT, TOOLS, AND MATERIALS Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine. Worker may handle first aid and oxygen equipment on an occasional basis. Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! This position will be the onsite Hospital Case Manager to facilitate all aspects of making organ donation happen. SUMMARY FUNCTION: The Hospital Case Manager is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. Works with donor hospital personnel, physicians, and Organ Recovery Coordinators (ORC's) or Donation Coordinators (DCs) to obtain organ and tissue authorization. Must utilize consistent communication and empathy for both the donor family and potential transplant recipients. Extensive on-call services and call duties are required. May assist with the bereavement program and provide care to both donor and non-donor families as applicable. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Provides extensive on call services to obtain authorization for organ and tissue donation. On-call responsibilities may be affected by increased donor activity, staffing shortages, etc. Facilitates the authorization process for potential organ and tissue donor families prior to, during and after death declaration. Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary. Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation. Will visually assess donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. In the event of neurological deterioration and/or cardiac cessation, provides education to the potential donor family to include signs and symptoms of brain death, the process of diagnosing brain death, or cardiac cessation and withdrawal of support. As appropriate, discusses organ Family Care Coordinator and tissue donation opportunities with the potential donor family with the goal being to obtain authorization for donation. In the event the potential donor stabilizes and is no longer considered a potential organ donor, establishes an appropriate support system in collaboration with the health care staff, brings closure to the relationship with the family and returns if needed or requested. Provides appropriate information for the bereavement program to all potential organ and tissue donor families who wish to participate. As appropriate, provides a follow-up letter to donor families. Facilitates donor family and recipient communication in accordance with company policy and procedure. Performs other duties as assigned. PHYSICAL TRAITS: Walks, stands and sits. Must drive to on call assignments. Communicates verbally and in writing with donor families, hospital personnel and physicians. QUALIFICATIONS: Education Required: RN/PA/Paramedic or related health care degree or licensure or BA/BS preferred and equivalent work experience. OPO experience. Two to four years' Healthcare experience with families, counseling, bereavement and/or crisis intervention preferred. Acute care social worker experience strongly desired. Licenses/ Certifications: Valid driver license with ability to pass MVR underwriting requirements. Computer Skills: Working knowledge of computers and basic data entry skills required. We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Category: Case Management Job Type: Full-Time Facility Type: Long-Term Acute Care Shift Type (Clinical Positions): Day Shift At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who are called to make a healing difference in the lives of others and desire to be part of a team that makes a difference each day for our patients. We invite you to join our team and share your gifts and talents. In addition to market competitive pay rates and benefits in the Albuquerque market, you will have the opportunity to work for an Employee Stock Ownership Plan (ESOP), as AMG is an employee owned company! AMG Specialty Hospital - Albuquerque is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We believe our employees are the asset and heart of our organization. We are located in the heart of Albuquerque on the 3rd floor of Gibson Medical Center. AMG Specialty Hospital - Albuquerque seeks a Full-Time Case Manager (RN). The Case Manager's primary function is to make readily available to the patient, their families and/or significant others, special services in order to facilitate adjustment of these individual's continuity of care post discharge. The Case Manager oversees the effective coordination of admission and discharge planning, case communications, interdisciplinary team conferences, insurance relations and assurance through managed care systems, and verbal and written reporting. Assures regulations regarding patient rights are fulfilled. All candidates must have a Registered Nurse (RN), New Mexico License in good standing. Join our dynamic team and enjoy a career where you can make a difference with AMG Specialty Hospital - Albuquerque! Apply Now Job Requirements * RN * Minimum of six months to one year of discharge planning experience preferred. * Ability to read and communicate effectively in English. * Additional languages desirable. * Excellent time management skills; organized and able to prioritize * Proficient computer skills. * Possesses superb written and spoken communication skills * Excellent interpersonal skills with colleagues and others * Comfortable in a fast-paced environment with multiple cases * Able to organize and manage large amounts of files, schedules, dates, and information * Self-directed and able to work without supervision About Us AMG Specialty Hospital - Albuquerque is a Long-Term Acute Care hospital that specializes in the management of complex medical needs. Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff to patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes. AMG Specialty Hospital - Albuquerque is an equal opportunity employer.

Parnall Law Firm, New Mexico's largest Personal Injury law firm, seeks a talented Pre-Litigation Case Manager to join our growing team! Apply today learn why Parnall Law's exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico's best places to work year after year. Location:Albuquerque, NM: In-office work required Benefits Health, dental, & vision insurance Life and long-term disability insurance 401(k) PTO/Select paid holidays Opportunities for community outreach A positive, fulfilling, caring environment where learning and growing are encouraged Annual company goal trip Mission Statement To work together with the attorneys as a team to provide clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others. To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible. To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm. To work and motivate team members according to the values of Parnall Law Firm. RESULTS / OUTCOMES (What you must get done.) Attend weekly firm wide huddle every Monday morning at 8:00 Attend daily team mini huddle Tuesday through Friday at 8:00 am Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data. Contacting new clients within 24 hours of being retained to complete intake questionnaire. Providing telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time. Make sure outstanding tasks do not exceed 50 at any given time. Completing the case analysis within 3 weeks of having insurance confirmations. Scheduling client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals Submitting demand letters within 2 days of approved client authority. Have status comments updated for all weekly OOS meetings in accordance with the OOS preparation guideline. DUTIES/RESPONSIBILITIES Be familiar with each case in your caseload. Posting all case information and case dates in SmartAdvocate. When necessary, help with property damage claims Speak to adjusters Ensuring health insurance subrogation claims are opened timely, (or getting authority to NOT open them) Ensuring Medicare subrogation claims are open timely on the portal Review and update/edit evaluation forms and demand packages before attorney meets with client. Draft correspondence for attorneys, save/name all documents in SmartAdvocate in accordance with Naming Protocol. Calendar all case information pursuant to the calendaring protocol. Answer incoming calls via the Final Call Group Perform backup intake calls in accordance with intake protocol. Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings. Work with all staff assigned to your cases to move the case to a desired conclusion. Keep client updated with copies of file documents. Post all costs including expected costs that we have not been invoiced for (investigators, consultants, etc.) Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape. Follow and maintain all firm policies and procedures. Requirements Minimum 2 years personal Injury case management experience (Legal Assistant and medical field/behavioral health experience will not be considered) Strong understanding of state, local, and federal court rules. Strong Empathy for injured clients Exceptional communication skills, verbal and written. Empathy for our injured clients. Confidence and motivation to exceed expectations. Professional attire and demeanor. Desire to learn, develop, and motivate team members. Team player Excellent organizational and time-management skills. Ability to be available to work during business hours (Monday-Thursday 8:00-5:00 and Friday 8:00-4:00) Ability to pass a background check Parnall Law Firm is an Equal Opportunity Employer #SUPABQ

Full-time Description Provides case management services to persons served through service coordination, advocacy, evaluation, assessment and crisis management in an assigned program of responsibility. $23.00/hour, guaranteed 38 hours a week. Essential Duties and Responsibilities: This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Adherence to the attendance and punctuality policies of Goodwill. Exhibit excellent customer service skills as related to your position. Contacts participants and provides case management services to assigned caseload as required by the program guidelines and scope of work. Travel as required based on caseload, scope of work. Orientates participant to GINM policies and procedures including rights and responsibilities of the person served, GINM's mission, programs and services, grievance procedures and confidentiality policies and procedures. Provides case management for participants; refers to other support services as needed, such as medical evaluation and treatment, and social services. Builds and maintains collaborative relationships with community agencies. Maintains case records containing pertinent, accurate and current information; documents all contact made with each participant in a timely manner. Completes all required documentation within designated timeframes including but not limited to case notes, program documentation and required reporting. Review and submit program documents such as participant budgets, reimbursements and other required program documentation as outlined in the program contract. Completes, verifies and submits monthly billing according to established timeframes. Ensures accurate caseload by closing all inactive cases on a monthly basis. Attends staff meetings; provides updates on persons served with complex issues and receives new referrals. Maintains standards and practice in accordance with applicable laws, regulations and requirements, as well as professional standards; complies with contract guidelines and regulations. Enhances professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops. Ensures HIPAA compliance. Responsible for the safety of all persons served under his/her supervision. Implements CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy. Maintains confidentiality of all privileged information. Performs other incidental and related duties as required and assigned. Requirements Knowledge of organizational practices, policies and procedures and compliance with same. Knowledge of and compliance with all safety policies and procedures. Knowledge of applicable federal, state, county and local laws, regulations, and requirements. Knowledge of Americans with Disabilities Act (ADA). Knowledge of outreach services and activities, funding agencies, and community health care and vocational services. Skill in operating various word-processing, spreadsheets, and database software programs. Skill in gathering, analyzing, and organizing information. Skill in working effectively under pressure. Ability to plan, implement, and evaluate individual client care programs. Ability to drive safely and efficiently. Ability to travel around Albuquerque metropolitan area and outlying areas around the state. Ability to exhibit excellent customer service skills. Ability to read, write, and understand English. Ability to carry out instructions in verbal and written format. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. Ability to work extended hours and various work schedules. Ability to maintain confidentiality. Ability to work independently and demonstrate time management skills. Ability to handle multiple tasks and meet deadlines. Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25 lbs and may occasionally be exposed to outside weather conditions. Exposure to behavioral problems and other risk situations that may require crisis management and other techniques to protect self and client. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required based on caseload, scope of work. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. Bachelor's Degree in social services or related human services field, preferred. (Other educational requirements may be required by funding source). One to three years' work experience in case management or social work is preferred. CCM, CRC or MSW preferred. Ability to acquire CPR and First Aid certification. Bilingual preferred. Salary Description $23.00/hour

UNM Medical Group, Inc. is hiring for a Non-Medical Case Manager to join our Truman Health Services team. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. Minimum $41,305 - Midpoint $51,621* * Salary is determined based on years of total relevant experience. * Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. About Truman Health Services: * Compassionate & Evidence-Based Treatments: Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care. * Holistic & Integrated Approach: Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being. * Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans. We are thrilled to announce our recruitment for a Non-Medical Case Manager to join our highly experienced case management team. We are seeking an experienced individual to provide intense case management services to our clients who receive primary care at our clinic. Core services provided by candidate may include coordination of case with a multidisciplinary team to ensure treatment compliance and evaluating/anticipating ancillary, wrap-around and support services. The chosen candidate must be focused, able to handle multiple activities at once, have excellent written and oral communication skills, exceptional computer skills and be very detail oriented. UNM Medical Group, Inc. welcomes people with lived experience to apply. Priority will be provided to candidates who are: Experienced providing medical case management services to medically and socially complex populations. Experienced providing social support services to people living with HIV/AIDS. Experienced working with the LGBTQ+ community. Experienced working in a community based multi-disciplinary setting. Bilingual English/Spanish. Summary Under general supervision, as part of a multi-disciplinary team, provides services relating to improving retention in care for specialized subsets of patients. Ensures eligibility for a variety of medical and social services and assists patients in completing appropriate paperwork. Non-medical case managers may provide assistance in accessing social, community, legal, financial and other needed services. May perform a range of administrative functions required to ensure efficient program operation. Minimum Job Requirements of a Non-Medical Case Manager:

Under the general supervision of the Elderly Services Program Director, the incumbent will provide comprehensive case management activities for elders, disabled adults, and their families to improve their quality of life and provide access to resources both locally and regionally to maintain the highest level of functionality so clients may age in place within the community. Incumbent must effectively interpret program services and perform tasks directly related to community elder clients (aged 50 years and older). Services will focus on the enhancement and improvement of the daily lifestyles of the elder population. Incumbent will be required to develop care plans for respective clients to address individual needs and supports. Interpret a variety of service reports and data bases (i.e. SAMs, OAAPS, etc.) to ensure that all service needs are delivered and recorded. Incumbent will be required to work with other program staff and organizational programs in capturing and recording data and information related to elder clients, their stated needs, and in the planning and scheduling of case management activities. Incumbent will also be responsible for implementing Family Caregiver activities, events, and responsibilities to ensure that both the client and the caregiver are supported. The position requires a high level of visibility within the community which requires excellent communication and interpersonal skills which are vital in maintaining a rapport with community elders, the general public, and agencies providing services. Incumbents contacts will include but are not limited to Tribal Council, Tribal Administration, Tribal Programs staff, Federal, State, and County agency representatives, elders of the community, and the general public. Duties: Facilitates client access to community and agency resources including but not limited to activities and services to establish social support networks, meet individual client needs to address emotional/mental health wellbeing; Assists clients and families in developing goals and care plans in areas of identified client needs. This includes providing interpretation, guidance and preparation for assistance/support applications. Conducts regular follow up to ensure goals are met and care plans are followed. Organize, facilitate and evaluate service delivery/care plans while conveying information and options which best meet the clients mental, physical, and emotional well-being. In collaboration with other elderly services program staff, participates in conducting initial assessments/intake for new clients, annual 12 month and 6 month re-assessments for enrolled clients to ensure regular updates on client information and care plans. Prepare notes for client files to ensure that delivered services and supports are properly documented and recorded. Provide direct supervision to the Data Entry Clerk/Outreach Worker position to ensure compliance with organizational policies and procedures and to ensure that staff member is sufficiently fulling the duties and responsibilities of their position. Enter service data into the SAMS/Harmony data base to ensure all services data is entered properly. Review data of entered by the Outreach Worker/Data Entry Clerk to ensure the accuracy of the entered units of service. Conduct regular in-person congregate setting and home visits with clients to ensure their needs are being met, to ensure proper communication, and to ensure that they feel safe and supported. Advocate for elder clients to ensure they receive the appropriate services and support. Educate elder clients and their families on available resources, services, and support options. Assist clients in making informed decisions through advocacy and information. Documents all client encounters, and contacts made on behalf the client(s) and program to ensure proper documentation of case related information. Maintain comprehensive client files which includes management of formal and confidential documents held for safe keeping on behalf of the client. Respond to information access and retrieval requests from authorized individuals following all stated confidentiality guidelines. In collaboration with other program staff, incumbent will plan and organize promotional activities to include but not limited to public education, group presentations, health fair participation, and development and dissemination of flyers, brochures, and newsletters. Determines client needs through target assessments and works with program staff and other resources to plan/coordinate care and activities in an effort to improve the quality of life for elder clients. Work with resource agencies on coordinated service provisions to promote the expansion of existing programs for social support, and educational activities for all enrolled clients and their families. Manage the public relations for the Elder Services Program through the development of fliers, social media posts, and program brochures/newsletters. Provide up to date program and service information to all Homebound and Congregate elder clients. Develop and maintain automated data bases, summary reports, and graphics using various software packages in support of Program activities, operations and grant proposals. Attend meetings, trainings, and sessions concerning client services and other federal, state, or county meetings relating to the Elderly Services Program as directed. May be required to attend evening and/or weekend meetings. Assist in scheduling appointments for clients, and assist program staff with follow-up cases to ensure that care plans are carried out and regularly evaluated. Interpret, support, and advocate for elders. Participate in all emergency drills and environmental safety activities. Attend and participate in grantee-sponsored trainings, program pre-service and in-service trainings, and other continuing education, career and professional development opportunities. Participate in the program's self-evaluation process and grantee monitoring visits and comply with any applicable Program Improvement Plans that are developed. Participate in general staff meetings and other meetings, conferences, and events planned by the grantees, and the program director. Assist the Activities Planner as directed by the Program Director, in providing transportation and physical assistance services to elders for special functions and activities held off site. Additional Responsibilities: This position description in no way states or implies that these are the only duties performed by this employee. He or she will be required to follow any other instructions or to perform any other duties requested or assigned by his or her supervisor. Qualifications: Education:High School diploma or general education degree (GED); and at least two years related work experience and training in case management, advocacy, and the psychological aspects of care. It is preferred that the incumbent have strong knowledge, certification, and training in areas of health care, social programs, and community resources. Experience working with the elderly population to provide translation and interpretation in the Keres language which allows for accurate data collection. Experience/Basic Knowledge:To perform the duties of this position successfully, an individual must be able to perform each essential duty effectively. The requirements listed are a viable assessment of knowledge, skills, and abilities necessary for job performance. Reasonable accommodations may be made to enable individuals with special needs, limitations and/or disabilities to perform the essential functions: Knowledge of the rules and regulations related to the confidentiality of sensitive client and program information. Some knowledge of HIPPA regulations related to confidentiality and strict adherence to maintaining client information. Knowledge and strict adherence to Tribal, State, Federal and Local Policies and Procedures governing all facets of operating a compliant and effective Elderly Services Program. Must possess strong knowledge in case management activities including proficiency in maintaining accurate documentation and care records. Knowledge of case management principles including knowledge and experience working with elder clients in dealing with the psychological and emotional aspects of care. Knowledge of community and external resources and services available for the elderly population. Ability to communicate effectively with employees, elders, agency representatives, medical providers, and the general public using tact, courtesy, and common sense. Ability to monitor, assess, and track/record client progress against the care plan and make changes necessary to meet the clients needs. Must have the ability to present progress and changes in writing and orally. Ability to establish and maintain effective working relationships with employees, elders, agency representatives, and the general public. Must be able to positively respond to stressful situations involving elder client services. Must possess strong interpersonal, problem solving, planning, time management and organizational skills. Must have the ability to exercise extreme patience and sensitivity while working with the elder population; and have the ability to resolve conflicts effectively. Knowledge of records management and maintenance techniques; ability to read, translate, and interpret documents. Knowledge of office administration functions. Ability to understand and execute oral and written instruction. Knowledge of basic grammar, spelling, punctuation, and required formats. Must possess effective written and verbal communication skills. Demonstrated expertise in operating standard office equipment such as computers, typewriters, calculators, fax machines, and copy machines. Ability to utilize and apply software such as word processing, spreadsheets, graphics, desktop publishing, internet access and retrieval and database management. Ability to work independently in a fast paced environment, manage a high volume of work, set priorities and meet deadlines. Knowledge of basic rules, procedures, and practices for correspondence preparation and control, mail distribution, filing systems, records management, travel regulations, and other administrative functions. Ability to maintain a high level of accuracy in preparing and entering information with attention to detail. Knowledge of the Customs and Mores of the Pueblo of San Felipe and willingness to adhere to the practices with respect. Required Licenses/Certifications:MUST HAVE VALID NM DRIVERS LICENSE AND BE INSURABLE. Must be willing to work towards obtaining case manager certification. Physical Requirements:The individual is frequently required to sit for long periods of time. Occasionally required to walk, lift and /or move light to heavy boxes, and equipment when necessary. He/she will be required to escort elderly clients. Must have manual dexterity to enter/retrieve information and compile reports from a computer. Bends and stoops regularly. Preferences:Keres language speaker preferred. Demonstrate ability to conduct public speaking and oral presentations on a one on one basis, and/or small group situations to elders, agency representatives, and other employees of the Tribal organization. Must have the ability to speak the Keres language fluently for the purposes of translation and interpretation. Working Conditions: The work is performed primarily indoors in an office setting requiring hand/eye coordination in the operation of office equipment. Due to the nature of the work, the incumbent is required to be able to walk, bend, stoop, lift, carry, etc. and will occasionally be exposed to outside weather conditions while performing duties and carrying out the scope of work. The work area is adequately lighted, heated and ventilated. Some local and distance travel is be required. Work involves some in/out of state travel to attend meetings, trainings, and conferences. Local travel is required to conduct home visits and deliver meals to home bound clients with potential exposure to pets/animals, disease, unsanitary conditions, and traffic hazards. The incumbent may be faced with constant interruptions and must meet the demands of caregivers, elderly clients, and the general public. Work environment is a drug free work place. Additional Info: Supervision and Guidelines:Work is performed under the general supervision of the Elderly Services Program Director. Incumbent will be responsible for providing daily supervision and oversight of the Outreach Worker/Data Entry Clerk position to ensure accurate data collection and documentation further ensuring that outreach services and supports reach those with the greatest need. Work performance is evaluated through periodic checks of adequacy and timeliness of services provided and outcomes achieved. The Pueblo of San Felipe Organizational Policies and Procedures in conjunction with the programs standard operating procedures will serve as guidance documents in day to day operations and management of the incumbent.

GENERAL PURPOSE OF JOB: It is the responsibility of the Youth Empowerment Specialist (YES) to develop, assist and maintain the residential component as it relates to the care and treatment of youth. The residential component may consist of client supervision, house management, meal preparation, and life skills activities. DUTIES AND RESPONSIBILITIES: Provide supervision and monitor resident behavior. Provide crisis intervention as needed or as directed. Coordinate, monitor and participate in all activities. Facilitate house meetings and life skill classes. Attend staff meetings and mandatory training sessions. Assist in complying with appropriate health and licensing standards. Work with other staff to achieve all program objectives. Complete and maintain documentation as required. Support, engage, empower, and assist youth in meeting their goals. Provide services in a culturally competent and youth-friendly manner. Utilize effective, positive communication skills with peers, staff, families, community, and general public. Follow personnel and agency policies and procedures as they pertain to your individual program. Maintain professional telephone and e-mail standards. Maintain a professional appearance, attitude, and ethics in the workplace. Work as a team with other staff to ensure consistency, clarity and safety for the youth Assure all equipment and overall environment is maintained in a safe, secure working order. Perform other duties as assigned. Qualifications QUALIFICATIONS: Minimum of High School or GED with 2 years' experience working with the target -population or relevant experience in a human services field Knowledge of adolescent developmental behavior Willingness to work flexible hours including some weekends and evenings Ability to respond promptly and effectively in crisis Current First Aid and CPR Possess a valid driver's license, maintain vehicle insurance, and a good driving record Must be able to reflect on one's internal state and utilize appropriate resources Must understand the practice of good boundaries with youth Must be able to pass a comprehensive background check.

Respond in person or by phone to requests for assistance with individuals experiencing issues with mental and behavioral health, inebriation, homelessness, addiction, chronic mental illness as well as other issues that do not require police or EMT response. This is a safety sensitive position subject to random drug/alcohol testing. Work under potentially abusive, hazardous or emergency conditions s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Master's degree from an accredited university or college; and Four (4) years experience in social services or health related field. Possession of any of the following licenses or certifications preferred: Licensed Masters of Social Work (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT), Certified Nurse Practitioner (CNP), Clinical Nurse Specialist (CNS) ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire. Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI) Must have the ability to work flexible hours, including nights, weekends and holidays as required. Bilingual (Spanish/English) preferred. Preferred Knowledge * Crisis Intervention techniques * Linkages and referrals to social services * Navigation of criminal justice system * Motivational Interviewing * Knowledge and skills in computer, word, excel, etc. Use spreadsheets and databases * Knowledge of local resources and service providers * New Mexico mental health laws * Pertinent Federal, State, and local laws, codes and regulations Preferred Skills & Abilities * Work collaboratively with others * Work effectively during crisis situations under extremely stressful conditions * Prepare clear and concise reports * Maintain confidentiality of client reports * Communicate clearly and concisely * Manage time effectively to meet deadlines for multiple priorities * Work independently displaying good judgment and problem-solving skills * Establish and maintain effective working relationships with those contacted in the course of work * Perform the essential functions of the job with or without reasonable accommodation * Research, analyze, and evaluate new service delivery methods and techniques

The Social Worker collaborates with the multidisciplinary team and provides input in the development of the IHP/IEP for students requiring social work intervention and support in the school setting. Minimum Requirements: + Holds a Professional Educator License with School Social Worker (SSW) endorsement as required by state, contract and/or facility + May be required to have MSW or LCSW per state, contract or facility + Complies with all relevant professional standards of practice + Current CPR if applicable + TB questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or state regulation) + Must meet all federal, state and local requirements + Must be at least 18 years of age Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Sign-On Bonus Available Minimum Offer $ 33.07/hr. Maximum Offer $ 41.77/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Care Management Services FTE: 1.00 Full Time Shift: Days Position Summary: Supervise clinical therapy, social work, and case manager social work staff. Responsible for the initial review, triage and assignment of patients to case managers and for the coordination of all systems and services required for an organized, multidisciplinary, patient centered care team approach. Assure quality, cost effective care for the identified patient population. Provide leadership to staff in the department. Act as a resource and role model for the staff. Function as a contact person for the patient, family, health care team members, community resources and employees. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: * PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable * ASSIGNMENT - Oversee and assign case loads and staff hours to best suit Hospitals needs * LEADERSHIP - Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation * PERFORMANCE - Assist in developing standards of performance, evaluation of performance, and initiates or makes recommendations for personnel actions * PLAN OF CARE - Develop comprehensive multidisciplinary plan of care effectively utilizing tools and resources * DATA - Perform assessment, data collection, obtain, review, and analyze information in collaboration with the patient, family, significant others, health care team members, employers, and others as appropriate * ASSESSMENT - Assess the patient's clinical, psychosocial status and current treatment plans * ASSESSMENT - Conduct psychosocial assessment and review current clinical status and treatment plans * NEEDS - Assess the patient/family/significant others needs in relation to the medical diagnosis and treatment and resources; provide treatment options, financial resources, psychosocial needs, and discharge planning in collaboration with appropriate resources * COLLABORATION - Develop collaborative relationships with other departments/services and community health care agencies facilitating and supporting quality care in area of clinical expertise; act as a resource on complex patient care activities * DISCHARGE PLANNING - Conduct timely discharge planning by anticipating patient needs in collaboration with physicians, staff RN's, and other health care team members * INTERVENTIONS - Monitor and evaluate short-term and long-term patient responses to interventions in collaboration with quality assurance and utilization review, maintaining interdependent follow-up as necessary * VARIANCES - Review patterns of variance from standardized protocols of care with other health care team members and implement resolution strategies * EDUCATION - Ensure and/or provide instruction to the patient and family based on identified learning needs; assess patient/family knowledge, health status expectations, and locus of control * INFORMATION - Assist with development of activities and methods to ensure information is articulated and disseminated to appropriate members of the health care team * CONTINUITY OF CARE - Collaborate with the health care team to ensure continuity of patient care throughout all health care settings; promote effective communication among health care team members including the patient, family, and significant others * RELATED WORK - Perform related duties and responsibilities as required * ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures * SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives * DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops * STAFF - Assist in interviewing, hiring, orienting, training, coaching, evaluating, counseling, and supervising staff * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: * Master's Degree Education specialization: Essential: * Related Discipline Experience: Essential: 4 years directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: * LMSW or LPC * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Nonessential: * CCM or ACMA-SW or C-ASWCM (if prior to 07/2017) Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: * No or min hazard, physical risk, office environment * May be required to travel to various work sites * May perform subordinate tasks in high census/vol * May be required or is required to perform on-call duties * May work rotating shifts, holidays and weekends * Tuberculosis testing is completed upon hire and additionally as required Department: Behavioral and Mental Health

Job Posting Title: Community Case Manager Department: Behavioral Health Pay Range: $21.15 - $30.13 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Community Case Manager provides case management and counseling services to assigned clients: assesses individual needs, determines appropriate levels of care, and coordinates referrals. This role supports clients in residential, community-based, and jail-based settings, and works closely with external agencies to connect clients to treatment, healthcare, legal, and social services. DUTIES AND RESPONSIBILITIES * Conduct initial client interviews and gather case histories to assess needs, addiction severity, and appropriate levels of care. * Coordinate with community agencies to schedule and support client participation in treatment and support programs. * Support the reliability and effectiveness of client treatment, services, and rehabilitation efforts. * Provide case management services by identifying needs and making appropriate referrals for substance use treatment, behavioral health services, domestic violence support, medical care, and legal assistance. * Establish and maintain relationships with community partners and professionals to facilitate client support and service delivery. * Collaborate with families, justice system personnel, and community resources to support client progress. * Transport clients to appointments and other service providers as needed. * Maintain accurate and timely case documentation, including case notes and reports. * Prepare case files for regular review and participate in quality assurance processes. * Deliver program-related services in residential, community, and correctional settings. * The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. MINIMUM QUALIFICATIONS * Bachelor's degree in Criminal Justice, Psychology, Sociology, or a related field. * One (1) year of work experience in criminal justice, social work, counseling, or a related field. * Any equivalent combination of related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION PREFERENCES * Licensed Substance Abuse Associate (LSAA) preferred. SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: * Employee must successfully complete the post-offer employment medical examination and background investigation. * This position is safety sensitive. Employment is subject to a pre-employment and random drug testing in accordance with all terms and conditions of federal and state rules and regulations regarding alcohol and/or drug testing. * Employee must comply with the safety guidelines of the County. * Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the Behavioral Health Services facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application. * Employee must complete required FEMA training(s) as assigned to position. * All positions may be required to work various shifts and scheduled per department needs. WORKING CONDITIONS * The majority of essential duties are performed indoors in a temperature-controlled environment. * Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties. * Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations. * Indoor working surface is even and may be carpeted or tiled. * Indoor surfaces are typically dry and may involve the use of stairs. * Outdoor surface may be even or uneven and may be wet or dry. * Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills. * Outdoor surfaces may include natural ground, asphalt, or concrete. * Work hazards or potential work hazards include those of a treatment facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards. * Work hazards include high stress level of job and operating of a vehicle. EQUIPMENT, TOOLS, AND MATERIALS * Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine. * Worker may handle first aid and oxygen equipment on an occasional basis. * Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

Job DescriptionParnall Law Firm, New Mexico's largest Personal Injury law firm, seeks a talented Pre-Litigation Case Manager to join our growing team! Apply today learn why Parnall Law's exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico's best places to work year after year. Location:Albuquerque, NM: In-office work required Benefits Health, dental, & vision insurance Life and long-term disability insurance 401(k) PTO/Select paid holidays Opportunities for community outreach A positive, fulfilling, caring environment where learning and growing are encouraged Annual company goal trip Mission Statement To work together with the attorneys as a team to provide clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others. To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible. To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm. To work and motivate team members according to the values of Parnall Law Firm. RESULTS / OUTCOMES (What you must get done.) Attend weekly firm wide huddle every Monday morning at 8:00 Attend daily team mini huddle Tuesday through Friday at 8:00 am Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data. Contacting new clients within 24 hours of being retained to complete intake questionnaire. Providing telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time. Make sure outstanding tasks do not exceed 50 at any given time. Completing the case analysis within 3 weeks of having insurance confirmations. Scheduling client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals Submitting demand letters within 2 days of approved client authority. Have status comments updated for all weekly OOS meetings in accordance with the OOS preparation guideline. DUTIES/RESPONSIBILITIES Be familiar with each case in your caseload. Posting all case information and case dates in SmartAdvocate. When necessary, help with property damage claims Speak to adjusters Ensuring health insurance subrogation claims are opened timely, (or getting authority to NOT open them) Ensuring Medicare subrogation claims are open timely on the portal Review and update/edit evaluation forms and demand packages before attorney meets with client. Draft correspondence for attorneys, save/name all documents in SmartAdvocate in accordance with Naming Protocol. Calendar all case information pursuant to the calendaring protocol. Answer incoming calls via the Final Call Group Perform backup intake calls in accordance with intake protocol. Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings. Work with all staff assigned to your cases to move the case to a desired conclusion. Keep client updated with copies of file documents. Post all costs including expected costs that we have not been invoiced for (investigators, consultants, etc.) Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape. Follow and maintain all firm policies and procedures. Requirements Minimum 2 years personal Injury case management experience (Legal Assistant and medical field/behavioral health experience will not be considered) Strong understanding of state, local, and federal court rules. Strong Empathy for injured clients Exceptional communication skills, verbal and written. Empathy for our injured clients. Confidence and motivation to exceed expectations. Professional attire and demeanor. Desire to learn, develop, and motivate team members. Team player Excellent organizational and time-management skills. Ability to be available to work during business hours (Monday-Thursday 8:00-5:00 and Friday 8:00-4:00) Ability to pass a background check DOEParnall Law Firm is an Equal Opportunity Employer #SUPABQ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description UNM Medical Group, Inc. is hiring for a Non-Medical Case Manager to join our Truman Health Services team. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. Minimum $41,305 - Midpoint $51,621* *Salary is determined based on years of total relevant experience. *Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. About Truman Health Services: Compassionate & Evidence-Based Treatments: Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care. Holistic & Integrated Approach: Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being. Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans. We are thrilled to announce our recruitment for a Non-Medical Case Manager to join our highly experienced case management team. We are seeking an experienced individual to provide intense case management services to our clients who receive primary care at our clinic. Core services provided by candidate may include coordination of case with a multidisciplinary team to ensure treatment compliance and evaluating/anticipating ancillary, wrap-around and support services. The chosen candidate must be focused, able to handle multiple activities at once, have excellent written and oral communication skills, exceptional computer skills and be very detail oriented. UNM Medical Group, Inc. welcomes people with lived experience to apply. Priority will be provided to candidates who are: • Experienced providing medical case management services to medically and socially complex populations. • Experienced providing social support services to people living with HIV/AIDS. • Experienced working with the LGBTQ+ community. • Experienced working in a community based multi-disciplinary setting. • Bilingual English/Spanish. Summary Under general supervision, as part of a multi-disciplinary team, provides services relating to improving retention in care for specialized subsets of patients. Ensures eligibility for a variety of medical and social services and assists patients in completing appropriate paperwork. Non-medical case managers may provide assistance in accessing social, community, legal, financial and other needed services. May perform a range of administrative functions required to ensure efficient program operation. Minimum Job Requirements of a Non-Medical Case Manager: High School diploma or GED and 2 years of related experience or a certification as a Certified Community Health Worker (CHW). Completed degree(s) from an accredited institution that are above the minimum requirements may be substituted on a year for year basis. Verification of education and licensure will be required if selected for hire. Required License: Possession of a valid unrestricted NM driver's license. Duties and Responsibilities of a Non-Medical Case Manager: Coordinates patient documentation to maintain eligibility for a variety of core medical and social support services; Conducts patient interviews required to complete intake applications and all required forms for core medical and social support services; Works closely with medical case managers to reduce patient barriers to obtaining needed medical care and /or social services; Assist with the identification of community resources that build support for medically and socially complex patients; Maintain current information on all regularly accessed community resources; Perform a range of administrative functions required to ensure efficient program operation. Maintain professional growth and development through completion of required departmental and New Mexico Department of Health competencies. Perform miscellaneous job-related duties as assigned. Why Join UNM Medical Group, Inc.? Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We've earned the Platinum Level Family Friendly Business Award from Family Friendly New Mexico. ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone. Benefits: Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package. Insurance Coverage: Includes medical, dental, vision, and life insurance. Additional Perks: Offers tuition reimbursement, generous paid time off, license and certification reimbursement program for eligible employees, and a 403b retirement plan for eligible employees. Apply to our Non-Medical Case Manager opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

Respond in person or by phone to requests for assistance with individuals experiencing issues with mental and behavioral health, inebriation, homelessness, addiction, chronic mental illness as well as other issues that do not require police or EMT response. This is a safety sensitive position subject to random drug/alcohol testing. Work under potentially abusive, hazardous or emergency conditions s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited university or college; and Two (2) years experience in social services or health related field. Possession of any of the following licenses or certifications preferred: Licensed Bachelor of Social Work (LBSW), Licensed Alcohol and Drug Abuse Counselor (LADAC), Certified Community Health Worker (CCHW) or Certified Peer Support Worker (CPSW) ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire. Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI) Work flexible hours, including evenings and weekends as required. Bilingual (Spanish/English) preferred. Preferred Knowledge * Crisis Intervention techniques * Linkages and referrals to social services * Navigation of criminal justice system * Motivational Interviewing * Knowledge and skills in computer, word, excel, etc. Use spreadsheets and databases * Knowledge of local resources and service providers * New Mexico mental health laws * Pertinent Federal, State, and local laws, codes and regulations Preferred Skills & Abilities * Work collaboratively with others * Work effectively during crisis situations under extremely stressful conditions * Prepare clear and concise reports * Maintain confidentiality of client reports * Communicate clearly and concisely * Manage time effectively to meet deadlines for multiple priorities * Work independently displaying good judgment and problem-solving skills * Establish and maintain effective working relationships with those contacted in the course of work * Perform the essential functions of the job with or without reasonable accommodation * Research, analyze, and evaluate new service delivery methods and techniques