Central office operator vs assistant office manager

Differences between central office operator and assistant office manager duties and responsibilities

Central office operator example responsibilities.

• Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
• Reduce A/R from 49 to 38 days out, the first time in the CBO history.
• Correct exceptions and processing alerts generate from MACADE and POS inputs.
• Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
• Assist in maintaining and updating telephone directories and event schedules via computerize data base.
• Supervise a team central office technicians task with maintaining and provisioning critical equipment in central offices.
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Assistant office manager example responsibilities.

• Communicate Medicare and Medicaid benefits and regulations with patients.
• Provide customer service to residents and family members in Medicaid process.
• Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
• Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
• Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
• Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
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