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Cisco network engineer vs network support engineer

The differences between cisco network engineers and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a cisco network engineer and a network support engineer. Additionally, a cisco network engineer has an average salary of $98,143, which is higher than the $86,406 average annual salary of a network support engineer.

The top three skills for a cisco network engineer include switches, firewall and CCNA. The most important skills for a network support engineer are switches, network support, and OSPF.

Cisco network engineer vs network support engineer overview

Cisco Network EngineerNetwork Support Engineer
Yearly salary$98,143$86,406
Hourly rate$47.18$41.54
Growth rate5%5%
Number of jobs34,408113,476
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Average age4343
Years of experience22

What does a cisco network engineer do?

A Cisco network engineer specializes in designing and developing networks using the Cisco systems. Their responsibilities include meeting with clients to identify their needs and preferences, installing and configuring networks, establishing security protocols, facilitating upgrades, creating test structures for speed and security, and performing software and hardware assessments. They may also conduct maintenance checks and repair networks, providing technical support to staff as needed. Moreover, a Cisco network engineer must oversee and encourage staff to reach goals, all while enforcing the company's policies and regulations.

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

Cisco network engineer vs network support engineer salary

Cisco network engineers and network support engineers have different pay scales, as shown below.

Cisco Network EngineerNetwork Support Engineer
Average salary$98,143$86,406
Salary rangeBetween $73,000 And $131,000Between $66,000 And $112,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyCiscoMeta
Best paying industryTechnologyTechnology

Differences between cisco network engineer and network support engineer education

There are a few differences between a cisco network engineer and a network support engineer in terms of educational background:

Cisco Network EngineerNetwork Support Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Most common majorComputer ScienceElectrical Engineering
Most common collegeStanford UniversityUniversity of Pennsylvania

Cisco network engineer vs network support engineer demographics

Here are the differences between cisco network engineers' and network support engineers' demographics:

Cisco Network EngineerNetwork Support Engineer
Average age4343
Gender ratioMale, 91.9% Female, 8.1%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.6% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between cisco network engineer and network support engineer duties and responsibilities

Cisco network engineer example responsibilities.

  • Install, configure, design, troubleshoot, manage & maintain hardware & software that comprise the LAN/WAN infrastructure.
  • Manage, operate and analyze results from Sourcefire detection systems.
  • Support service provider DHCP & DNS products.
  • Used Cisco IOS for troubleshooting sites for up and down time.
  • Upgrade the remote access (VPN) and firewall environment for the entire organization.
  • Configure routing protocol: EIGRP OSPF and redundant protocols like HSRP and some GLBP.iii.
  • Show more

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Cisco network engineer vs network support engineer skills

Common cisco network engineer skills
  • Switches, 8%
  • Firewall, 6%
  • CCNA, 5%
  • Troubleshoot, 4%
  • VoIP, 4%
  • Network Infrastructure, 4%
Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%

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