Risk, Claims, and Carrier Qualification Specialist
Claim processor job in Plant City, FL
The Risk, Claims & Carrier Qualifications Specialist plays a critical role in protecting Patterson Companies from operational, financial, and reputational risk. This position is responsible for managing all Overages, Shortages, and Damages (OS&D), processing and resolving freight claims, qualifying and onboarding carriers, maintaining carrier insurance compliance, and overseeing organizational risk management procedures. This role ensures that Patterson Companies operate within industry regulations while building strong partnerships with carriers and safeguarding our customers' freight.
Key Responsibilities
Claims & OS&D Management
Serve as the first point of contact for all OS&D and freight claims from shippers, carriers, and internal teams.
Investigate, document, and process claims in compliance with company policies, federal regulations, and industry best practices.
Communicate with carriers, customers, and internal stakeholders to resolve disputes promptly and fairly.
Maintain detailed claim files, documentation, and reporting for trend analysis and process improvement.
Carrier Vetting & Qualification
Conduct thorough vetting of new carriers, including verifying MC/DOT authority, safety ratings, insurance coverage, and operational capabilities.
Ensure carriers meet Patterson Companies' safety and compliance standards before onboarding.
Monitor ongoing carrier compliance, including insurance renewals, safety performance, and regulatory changes.
Manage the carrier onboarding process in collaboration with the operations team, utilizing TMS-integrated vetting tools (e.g., Highway).
Insurance & Compliance Management
Track and verify carrier insurance policies, ensuring timely renewals and appropriate coverage.
Coordinate with carriers and insurance providers to update coverage documents in company systems.
Monitor regulatory requirements and ensure company compliance with FMCSA, DOT, and other governing bodies.
Organizational Risk Management
Identify operational risks and recommend preventive strategies to mitigate exposure.
Develop and update company policies related to risk, claims, and carrier compliance.
Provide regular risk and claim trend reports to leadership to inform decision-making.
Collaborate with sales, operations, and leadership to ensure contractual agreements protect company interests.
Other duties as assigned
Qualifications
Required:
Minimum 3 years of experience in transportation, logistics, risk management, or claims processing.
Strong knowledge of carrier vetting, insurance requirements, OS&D processes, and freight claims procedures.
Proficient in using TMS platforms and compliance monitoring tools.
Excellent communication, negotiation, and problem-solving skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred:
Experience in a 3PL or freight brokerage environment. Operations experience is preferred.
Familiarity with Highway, RMIS, SaferWatch, Carrier411, or equivalent compliance software.
Knowledge of cargo insurance policies, Carmack Amendment, and freight claim regulations.
To apply online, please visit: *********************************
Inside Claims Examiner-P&C Homeowners Insurance
Claim processor job in Tampa, FL
Calling all innovators and people ready to take a proactive approach to claims handling in a digital world!!! Slide is a cutting-edge Tampa-based insurtech company (have you seen us in the news lately?!) and we are looking for tech-savvy Claims professionals!
Slide is an insurtech bringing together top talent, cutting-edge technology, world-class data science, and a human-centric approach.
We work and think differently, leveraging Big Data, AI, and machine learning to simplify and hyper-personalize every part of the insurance process. Why? Because modern consumers expect and deserve more from the insurance experience. And we have what it takes to deliver it.
Rebuilding every part of the insurance process to modernize the way it is written, explained, and managed is no small feat, but we are up for the challenge….are you?
Job Summary: The position is responsible for the investigation, evaluation, negotiation, and settlement of personal lines property claims including dispute resolution and/or recovery.
Duties and Responsibilities:
Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
Research, analyze, and interpret policy language and state law as it applies to submitted claims.
Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
Draft, approve, and adjust estimates of damage and loss amounts.
Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
Document all relevant information in the electronic claims management system.
Contribute to the business production goals and objectives.
Establish timely and appropriate claim reserves in accordance with claim standards.
Appropriately represent the company by executing a high level of service and always maintaining professionalism.
Perform other duties, as assigned.
Education, Experience and Licensing Requirements:
Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
Active Florida 6-20 Resident All Lines Adjuster License required.
3+ years of first-party property claims adjusting experience.
2+ years of experience working directly for a carrier
Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
Technical savviness.
Xactimate proficiency a plus
Proficiency in Microsoft Windows environment.
Industry designations or certifications a plus.
Qualifications/Skills and Competencies:
Excellent interpersonal and critical thinking skills.
Data-driven, analytical approach necessary.
Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
Possesses strong customer service skills and can address customer escalations.
Strong analytical, organizational, negotiation and communication skills.
Ability to work independently, multi-task and adapt to frequent priority changes.
Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
Must possess excellent writing skills.
Desire to live Slide's Core Values.
What's in it for you?? A paycheck of course but really, much more!
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven Culture fueled by Passion, Purpose and Technology!
Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle... Physical Health, Emotional Health, Financial Health, Social Health, and Professional Health.
Claims Examiner II - Commercial Auto
Claim processor job in Florida
DETAILS
Claims Examiner II
Department:
Property & Casualty
Reports To:
Claims Supervisor P&C
FLSA Status:
Exempt in all states but CA
Job Grade:
11
Career Ladder
Next step in progression could include Senior Claims Examiner
ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today! POSITION SUMMARY Athens Administrators has an immediate need for a full-time Claims Examiner II to support our Property & Casualty department. Employees who live less than 26 miles from the Concord, CA, Orange, CA, San Antonio, TX, or Lake Mary, FL offices are required to work once a week in the office. The remaining days can be worked remotely if technical requirements are met, and the employee resides in a state Athens operates in (includes CA, CT, FL, GA, ID, IL, MA, NY, NC, NJ, OH, OK, OR, PA, SC, TN, TX, VA, and WV). Athens Program Insurance Services is the centerpiece of P&C claims administration in the specialty programs marketplace. We are totally unique in that we focus only on commercial business specialization across multiple coverage lines. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. As an Inside Property and Casualty Claims Examiner II, this candidate will be responsible for the review, analysis, and process of moderate to severe commercial auto claims with an opportunity to handle Commercial Property, Inland Marine, and General Liability claims. These claims are typically moderate exposure and may entail litigation and coverage issues. The goal of the position is to ensure the delivery of quality service to customers while protecting their interests. PRIMARY RESPONSIBILITIES Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned: Advanced knowledge in the following areas: 1) claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge, 2) functional knowledge of law and insurance regulations in various jurisdictions, 3) demonstrated advanced verbal and written communications skills, 4) demonstrated advanced analytical, decision making and negotiation skills.
Investigate, evaluate, and determine settlement value or denial of liability for moderate to severe level commercial auto claims
Within prescribed settlement authority for line of business, establish appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Make recommendations to set reserves at appropriate level for claims outside of authority level
Prepare comprehensive reports as required. Identify and communicate specific claim trends and account and/or policy issues to management
Manage the litigation process through the retention of counsel. Adhere to the line of business litigation guidelines to include budget, bill review and payment
Document and manage claims (i.e.: record statements, update diaries, write reports) from inception to closure.
Ensure appropriateness of all payments
Coordinate and work with a vendor service such as appraiser, independent adjusting firms, contractors, social media and private investigation and various other field service vendors
Facilitate between claimants, clients, brokers, and attorneys in resolution of liability claims
Exchange information with clients, claimants, insurance brokers, inspectors, producers, and account managers
Attend meetings and educational seminars for professional development
Maintain required licenses
Conduct quarterly claim reviews with the client
ESSENTIAL POSITION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations.
High School Diploma or equivalent (GED) required for all positions
AA/AS or BA/BS preferred but not required
Must possess a license from your domiciled (state you live in or designated home state) state and a minimum of one license in any of the following states: NY, TX, or FL
Additional State Adjuster License(s) may be required within 180 days
Maintain licenses and continuing education requirements in all states.
Minimum of 5 years of commercial auto handling experience
Knowledge of tort law, civil procedure, and contract law
Knowledge of auto insurance laws, codes, procedures, and liability concepts
Knowledge of property and casualty insurance policies
Proficiency in investigation and resolution of minor to medium level auto physical damage claims. Limited minor BI claims may be optional
Negotiation skills
Relies on extensive experience and judgment to plan and accomplish goals in a fast-paced environment
Well-developed verbal and written communication skills with strong attention to detail
Excellent organizational skills and ability to multi-task
Ability to type quickly, accurately and for prolonged periods
Proficient in Microsoft Office Suite
Ability to learn additional computer programs
Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution
Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization
Seeks to include innovative strategies and methods to provide a high level of commitment to service and results
Ability to be demonstrate care and concern for fellow team members and clients in a professional and friendly manner
Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor.
Athens' operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company.
Must be able to reliably commute to meetings and events as required by this position
APPLY WITH US We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at *********************************************** Feel free to include a cover letter if you'd like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: ************************************************************************************************** This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Athens Administrators is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. THANK YOU! We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don't forget to check out our website at ******************* as well as our LinkedIn, Glassdoor, and Facebook pages! Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of benefit plans including Medical, Vision, Dental, Life and AD&D, Long Term Care, Critical Care, Accidental, Hospital Indemnity, HSA & FSA options, 401k (and Roth), Company-Paid STD & LTD and more! Further information about our comprehensive benefits package may be found on our website at https://*******************/careers/why-work-here
Claims Examiner
Claim processor job in Roswell, GA
Company Details
At Berkley Alliance Managers, we offer innovative coverage and risk management solutions for our brokers and policyholders. We have a passion for offering fresh ideas and relevant insurance products and services. Our business consists of four target markets - Design Professionals, Construction Professionals, Accounting Professionals and Miscellaneous Service Professionals. Our focus allows us to tailor coverage and create comprehensive risk management programs that enhance profitability and reduce susceptibility to loss.
Company URL: *******************************
Responsibilities
The Claims Examiner position is a junior level claims handling position. Under close supervision, the Claims Examiner I is responsible for handling all aspects of claims related to professional liability lower-level or entry level (non-complex) claims. The Claims Examiner will handle potential claims/notice of circumstances and lower-level claims. This position is intended to be an introduction to the claims handling process as the Claims Examiner I begins to interact with clients, attorneys, and outside vendors for various reasons, including but not limited to, claims and coverage analysis, liability and damages analysis, reserve recommendations and setting, and departmental reporting. Some limited travel may be required for mediations and meetings. The role manages outside defense counsel that are assigned on claim or pre-claim files, including cost containment and litigation management. The Claims Examiner I will actively engage in and embraces the company's continued learning and innovation culture, including participation in innovation groups to identify solutions for enhancement and change.
Key functions include but are not limited to:
Adjusting all aspects of claims and loss notices, including but not limited to setting up claims, coverage analysis, liability and damages analysis, reserve setting, and departmental reporting. Issues coverage letters when needed.
Attend mediations, settlement conferences, and other claims-related travel as needed or required.
Maintain adjuster's licenses in all states requiring licenses, or as requested.
Business-related travel as required or needed.
Active engagement in the company's innovation culture and group.
Continued and self-driven learning.
Qualifications
4-year college degree required.
Adjuster licenses in required states + CA.
1 to 3 years claims-related, adjusting experience.
Strong written and verbal communication skills, attention to detail and deadline structures.
Ability to work both independently and collaboratively with all levels of staff.
Proficient with MS Office software and PC applications and systems.
Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
• Base Salary Range: $48,000 - $72,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
Auto-ApplyMulti-Line Claim Specialist- Commercial Auto
Claim processor job in Maitland, FL
Commercial Auto - Multi Line Claim Specialist
Hours: Monday - Friday, 8:00 AM to 4:30 PM ET
Salary Range: $60,000-$85,000
NY License required
At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI:
Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
The Multi-Line Claim Specialist position is responsible for the investigation and adjustment of assigned general liability claims. This position may be used as an advanced training position for promotion consideration for supervisory/management positions. The position is also accountable for the quality of multi-line claim services as perceived by CCMSI clients and within our corporate claim standards.
Responsibilities
Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
Establish reserves and/or provide reserve recommendations within established reserve authority levels.
Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated multi-line claims. Negotiate any disputed bills or invoices for resolution.
Authorize and make payments of multi-line claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
Assist in the selection, referral and supervision of designated multi-line claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
Review and maintain personal diary on claim system.
Assess and monitor subrogation claims for resolution.
Compute disability rates in accordance with state laws.
Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the multi-line claim adjustment process.
Provide notices of qualifying claims to excess/reinsurance carriers.
Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Initiative to set and achieve performance goals.
Good analytic and negotiation skills.
Ability to cope with job pressures in a constantly changing environment.
Knowledge of all lower level claim position responsibilities.
Must be detail oriented and a self-starter with strong organizational abilities.
Ability to coordinate and prioritize required.
Flexibility, accuracy, initiative and the ability to work with minimum supervision.
Discretion and confidentiality required.
Reliable, predictable attendance within client service hours for the performance of this position.
Responsive to internal and external client needs.
Ability to clearly communicate verbally and/or in writing both internally and externally.
Education and/or Experience
10+ years multi-line claim experience is required.
Bachelor's Degree is preferred.
NY license required
Computer Skills
Proficient with Microsoft Office programs.
Certificates, Licenses, Registrations
Adjusters license may be required based upon jursidiction.
AIC, ARM or CPCU Designation preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work requires the ability to sit or stand up to 7.5 or more hours at a time.
Work requires sufficient auditory and visual acuity to interact with others.
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations:
CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.
Equal Opportunity Employer:
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.
#CCMSICareers #CCMSIMaitland #EmployeeOwned #ESOP #GreatPlaceToWorkCertified #ClaimsSpecialist #LiabilityClaims #HybridWork #FloridaJobs #InsuranceCareers #GeneralLiability #AutoClaims #MultiJurisdiction #FLAdjusters #CommercialAuto #NowHiring #InsuranceJobs #FLLiability #IND123 #LI-Hybrid
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Auto-ApplyPatient Claims Specialist
Claim processor job in Boca Raton, FL
ModMed is hiring a driven Patient Claim Specialist who will play a pivotal role in shaping a positive patient experience within our passionate, high-performing Revenue Cycle Management team. As a critical team member, you will support patients receiving care from ModMed BOOST service providers and doctors, ensuring their account needs are met excellently. This direct interaction with our customers' patients makes you an integral part of ModMed's business. It opens the door to an exhilarating career path for individuals driven by a passion for healthcare and exceptional customer service within a fast-paced Healthcare IT company that is genuinely Modernizing Medicine!
Your Role:
* Serve as primary contact for all inbound and outbound patient calls regarding patient balance inquiries, claims processing, insurance updates, and payment collections
* Initiate outbound calls to patients of RCM clients to understand and address any account/payment issues, such as demographic and insurance updates
* Input and update patient account information and document calls into the Practice Management system
* Special Projects: Other duties as required to support and enhance our customer/patient-facing activities
Skills & Requirements:
* High School Diploma or GED required
* Availability to work 9:30-5:30pm PST or 11:30am to 8:30 pm EST
* Minimum of 1-2 years of previous healthcare administration or related experience required
* Basic understanding of medical billing claims submission process and working with insurance carriers required (e.g., Medicare, private HMOs, PPOs)
* Manage/ field 60+ inbound calls per day
* Bilingual a plus (Spanish & English)
* Proficient knowledge of business software applications such as Excel, Word, and PowerPoint
* Strong communication and interpersonal skills with an emphasis on the ability to work effectively over the telephone
* Ability and openness to learn new things
* Ability to work effectively within a team in order to create a positive environment
* Ability to remain calm in a demanding call center environment
* Professional demeanor required
* Ability to effectively manage time and competing priorities
#LI-SM2
Auto-ApplyInside Claims Representative
Claim processor job in Gainesville, FL
Reviews and analyzes first party homeowners' claims to determine extent of insurance carrier's liability, determines the extent of damaged property, and recommends settlement amounts in order to conclude claims with policyholders in accordance with policy provisions and applicable insurance statutes and laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reviews the insurance policy, endorsements, and related information in order to make a coverage determination.
Conducts the appropriate claim investigation and directs the investigation of any assigned independent or other vendor. Interviews and consults with involved parties to gather pertinent information. Records statements per company and client guidelines.
Obtains any physical evidence, develops third party information and theory of liability, conducts interviews, and secures official records.
Provides prompt service to all stakeholders utilizing phone, fax, mail and electronic mail. Communicates with all customers in a professional manner.
Reviews other adjusters' reports, damage estimates, expert reports and any other documentation needed to make the appropriate coverage and loss decisions to conclude assigned claims.
Able to write/create simple estimates based on customer's information or other pertinent information.
Makes recommendations and decisions based on claim documentation and investigation.
Maintains file documentation, file notes and investigation documentation on each assigned claim in accordance with client company guidelines.
Maintains open claim inventory per company and client company guidelines.
Communicates with Claims management consistent with company guidelines.
Operates in accordance with applicable State statutes.
Maintains state(s) licensing requirement as necessary including Continuing Education requirements.
Participates in depositions as needed.
Negotiates within authority and per client guidelines to settle claims and/or to present claims to client for consideration.
Provides support to other members of the technical claims staff.
Participates in CAT Duty as required.
Performs other duties as determined by management.
QUALIFICATIONS
College degree (four-year college/university) or equivalent professional education and experience combined; Minimum of 1 year related adjusting experience and successful completion of claims training program.
Insurance adjusters license(s) as applicable to the position.
Benefits:
Health Insurance
Health Reimbursement Account
Flexible Spending Account
Dental Insurance
401K
Paid Time Off
Paid Holidays
Short & Long Term Disability Insurance
Life Insurance
SUMMARY:
Reviews and analyzes first party homeowners' claims to determine extent of insurance carrier's liability, determines the extent of damaged property, and recommends settlement amounts in order to conclude claims with policyholders in accordance with policy provisions and applicable insurance statutes and laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reviews the insurance policy, endorsements, and related information in order to make a coverage determination.
Conducts the appropriate claim investigation and directs the investigation of any assigned independent or other vendor. Interviews and consults with involved parties to gather pertinent information. Records statements per company and client guidelines.
Obtains any physical evidence, develops third party information and theory of liability, conducts interviews, and secures official records.
Provides prompt service to all stakeholders utilizing phone, fax, mail and electronic mail. Communicates with all customers in a professional manner.
Reviews other adjusters' reports, damage estimates, expert reports and any other documentation needed to make the appropriate coverage and loss decisions to conclude assigned claims.
Able to write/create simple estimates based on customer's information or other pertinent information.
Makes recommendations and decisions based on claim documentation and investigation.
Maintains file documentation, file notes and investigation documentation on each assigned claim in accordance with client company guidelines.
Maintains open claim inventory per company and client company guidelines.
Communicates with Claims management consistent with company guidelines.
Operates in accordance with applicable State statutes.
Maintains state(s) licensing requirement as necessary including Continuing Education requirements.
Participates in depositions as needed.
Negotiates within authority and per client guidelines to settle claims and/or to present claims to client for consideration.
Provides support to other members of the technical claims staff.
Participates in CAT Duty as required.
Performs other duties as determined by management.
QUALIFICATIONS
College degree (four-year college/university) or equivalent professional education and experience combined; Minimum of 1 year related adjusting experience and successful completion of claims training program.
Insurance adjusters license(s) as applicable to the position.
Benefits:
Health Insurance
Health Reimbursement Account
Flexible Spending Account
Dental Insurance
401K
Paid Time Off
Paid Holidays
Short & Long Term Disability Insurance
Life Insurance
Construction Claims Specialist
Claim processor job in Lake Mary, FL
Remote Role - Live Anywhere in the United StatesBuild your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in the Life of the Building of the Future ******************* ZMNrDJviY
What you will do
The Operations Claims Specialist is part of our Building Solutions business at Johnson Controls. Under general direction, works in concert with the Claims Consultants to ensure consistent delivery of services and assure customer expectations are being met as well as internal financial commitments. Responsible for Claim Status Reporting trend analysis along with recommendations on analysis of construction documents (i.e. certified payroll analysis, continuous improvement of process documentation, schedule collection and verification). Proactively track time horizons and claim deadlines to keep the Claims Consultants focused on client triage, recommending and implementing solutions where appropriate
How you will do it
Provides support for Claims Consultants and ensures completion of all phases of the Claim
Identifies issues and recommends solutions to the appropriate processes.
Participates in monthly Claims Status, Local Market Backlog Reviews, and Staff Meetings.
Serve as Publisher and Editor of the team's affirmative and defensive claims.
Initiates research and follow up on fact gathering, document retention and e-discovery.
Provides feedback to Manager of Construction Claims and Claims Consultants as appropriate.
Owns, maintains and ensures the integrity of the team's project data for purposes of
forecasting, scheduling and staffing. Serves as the team's data historian.
Prioritizes work activities based upon financial impact to desired business goals
What we look for
Required
Bachelor's Degree in Construction Management, Business Administration, Finance, or equivalent directly related work experience plus two to three years' experience in the construction industry/contracting business performing similar contract and project management functions.
Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
Ability to effectively represent JCI and communicate with clients at varying levels.
Demonstrated proficiency to simultaneously handle a large and diverse number of projects and issues with tact, cooperation, and persistence.
Ability to prioritize work activities based upon financial impact to desired business goals.
Innovative and conceptual thinker.
High level of productivity and efficiency.
HIRING SALARY RANGE: $85,000- 107,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
#LI-MM1
#LI-Remote
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplyClaims Specialist
Claim processor job in Savannah, GA
Under the supervision of the Risk Manager, the Claims Specialist will assist in managing the claims process, including collaborating with all departments to help mitigate accidents, injuries, and property damage involving both employees and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Will assist with the management process of claims for all lines of insurance to include property, general liability, auto, unemployment, and workers' compensation.
Utilizes skills and trend-tracking to assist in reducing accidents, and occupational injuries.
Coordinates claim notification with the insurance carriers and serves as a point of contact for all assigned claims with the insurance carriers.
Contacts employees and customers with potential claims to assist in mitigating potential loss and further injuries.
Assist with all Parker's Workers' Compensation (WC) Claims, Unemployment Claims, General Liability Claims, and all other from initial notification through to claim closure, including reviewing, analyzing, and approving authority amounts.
Case management can include scheduling of appointments, obtaining current medical information, assisting managers with the transition of injured employees back to work, and assisting the injured employee.
Ensure continued communication with injured parties to include customers, workers and leaders of the injured worker.
May act as Parker's representative for depositions, informal conferences, mediations, and/or hearings pertaining to claims, working with assigned attorneys as necessary.
Prepares Parker's written responses to unemployment claims based upon a summary of facts compiled from files, personnel records and interviews.
May prepare cases for and represents Parker's at unemployment claim appeal hearings. Provides personnel employment information and verification, questions witnesses and claimant to ascertain facts of separation and presents a closing summary statement of the employer's position to the hearing officer. Prepares client witnesses for hearing appearances. Case preparation for hearings involves document gathering and organization, unemployment law research, and defense strategies.
Maintains frequent telephone contact with management and leaders, gathering facts necessary to determine if unemployment claims are disputable and explaining unemployment rules, regulations, decisions and options.
Refers information ascertained during investigations to the Claims team, Operations, and/or Human Resources, as necessary, when possible EEOC charges, wrongful discharge, or threatened litigation facts may have been uncovered.
Other similar duties as required.
Knowledge, Skills, and Abilities:
Strong attention to detail
Advanced skills in the use of Windows-based office software: Microsoft Office, Word, Excel, and PowerPoint and G-Suite products
Must possess strong analytical and problem-solving skills
Able to manage multiple priorities
Able to research, collect, and analyze data and prepare written and oral reports
Knowledge of claims processing techniques
Able to analyze, classify, and rate risks, exposure, and loss expectancies
Knowledge of workers' compensation laws and requirements, safety, loss control, and risk management principles
Principles, practices, and procedures of general business including knowledge of the unemployment compensation system, filing appropriate unemployment responses, and personnel administration including legal aspects of hiring and firing; and the relationship of the Federal Unemployment Tax Act and the various state acts; knowledge of state and federal unemployment laws, rules and regulations.
Highly organized and able to track a project from initial contact through the end of the project
Ability to effectively communicate information and ideas in written and verbal format
EDUCATION AND REQUIREMENTS
Required:
Associate or Bachelor's degree or equivalent experience
1-2 years' experience processing workers' compensation, general liability, and/or unemployment claims
Experience in creating reports
Preferred:
ARM, CRM or similar designation
4+ years' experience processing workers' compensation, general liability, and/or unemployment claims
TRAVEL
As required
PHYSICAL REQUIREMENTS
Prolonged periods sitting/standing at a desk and working on a computer
Medical Coding Appeals Analyst
Claim processor job in Tampa, FL
Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law
This position is not eligible for employment based sponsorship.
Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria.
PRIMARY DUTIES:
* Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code.
* Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy.
* Translates medical policies into reimbursement rules.
* Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits.
* Coordinates research and responds to system inquiries and appeals.
* Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy.
* Perform pre-adjudication claims reviews to ensure proper coding was used.
* Prepares correspondence to providers regarding coding and fee schedule updates.
* Trains customer service staff on system issues.
* Works with providers contracting staff when new/modified reimbursement contracts are needed.
Minimum Requirements:
Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required.
Preferred Skills, Capabilities and Experience:
* CEMC, RHIT, CCS, CCS-P certifications preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
MED > Licensed/Certified - Other
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Lien & Claims Specialist
Claim processor job in Saint Petersburg, FL
About us: Doodie Calls, LLC. provides sanitation services for residential, construction sites, special events and disaster relief. We believe that each staff member plays a vital role in our success, and we foster an environment of mutual respect. Our goal is to see our employees thrive and grow, as their success is our success. Whether in the field or in the office, our dispatch team, district managers, and office managers are consistently available to provide support and guidance. We believe in the power of collaboration and mutual support. Job Summary: We're seeking a detail-oriented Lien & Claims Specialist to join our team in St. Petersburg, FL. This position plays a vital role in protecting our company's financial interests by managing the lien process from start to finish, filing small claims, and ensuring all customer documentation is complete and compliant. Job Classification: Full-time non-exempt under the Fair Labor Standards Act. Location: St. Petersburg, FL Pay Range: $70,000 to $90,000, depending on experience Responsibilities:
Prepare, file, and manage liens on properties through completion of the lien process.
Review and execute lien releases accurately and promptly
Prepare and file small claims actions when necessary
Manage and track certificates of insurance (COIs) for customers
Complete and maintain vendor packets and other required customer documentation
Collaborate with internal teams and external partners to ensure all deadlines and compliance requirements are met
Organize and maintain legal files and documents
Qualifications/Requirements:
Experience with the lien process from start to finish is required
Knowledge of filing small claims and related procedures
Background or experience in construction law or a related field is highly preferred
JD or experienced paralegal preferred
Strong attention to detail and excellent organizational skills
Ability to manage multiple deadlines in a fast-paced environment
Ability to read and understand contracts and other legal documents
Strong knowledge of legal terminology and procedures
Excellent research and writing skills
Proficiency in Microsoft Office and legal research databases
Ability to work independently and as part of a team
Benefits:
401(k) & 401(k) matching
Health Insurance
Dental Insurance
Life insurance
Paid time off
Vision insurance
Employee Assistance Program
Supplemental Plans
Referral Bonus Eligibility
Posting Notes:
We are a veteran-friendly employer and proudly welcome applications from those who have served in the U.S. Armed Forces.
We are not accepting unsolicited resumes from external recruiters or staffing agencies.
We are an equal employment opportunity employer
.
The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Bodily Injury Claims Specialist
Claim processor job in Ocala, FL
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to:
* Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
* Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
* Follow claims handling procedures and participate in claim negotiations and settlements.
* Deliver a high level of customer service to our agents, insureds, and others.
* Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
* Meet with people involved with claims, sometimes outside of our office environment.
* Handle investigations by telephone, email, mail, and on-site investigations.
* Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
* Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
* Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
* Assist in the evaluation and selection of outside counsel.
* Maintain punctual attendance according to an assigned work schedule at a Company approved work location.
Desired Skills & Experience
* A minimum of three years of insurance claims related experience.
* The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
* The ability to effectively understand, interpret and communicate policy language.
* The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
* Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-CH1 #LI-HYBRID #LI-DNP #IN-DNI
Auto-ApplyClaim Specialist
Claim processor job in Ocala, FL
Job Details Experienced Ocala, FL (In-Office) - Ocala, FL Full TimeJob Description
is fully on-site located at our Ocala, FL office.
Work Schedule: Monday through Friday 8:30am - 5:00pm
The Claims Specialist in Mortgage Servicing is responsible for preparing, filing, and managing claims on FHA, USDA, VA, and Conventional loans to maximize reimbursement and ensure compliance with loan guidelines. This role requires expertise in various claim types, including FHA Part A, Part B, and supplemental claims, along with loss mitigation claims such as modifications and partial claims. The Specialist will monitor critical deadlines, gather necessary documentation, and may also handle vendor coordination for REO claims and process invoices for recoverable default expenses.
Core Competencies:
Maintains highest level of professional behavior at all times even in stressful situations. Avoids behaviors, comments, and conversations that harm morale, productivity, customer satisfaction and teamwork.
Meets confidentiality requirements related to company, customer and financial information.
Communicates in writing, verbally and via email in a clear and positive way. Meets policy requirements governing communication content.
Meets high-productivity requirements and constantly evaluates and prioritizes work throughout the day to meet frequent deadlines.
Takes ownership of work and completes tasks projects accurately. Reviews and proofreads work thoroughly.
Works well in a fast-paced team environment and communicates regularly with other team members to ensure deadlines are met.
Remains up to date on best practices relevant to the position and uses work hours productively.
Essential Duties:
Claims Management with Leadership: Prepare and file claims on FHA, USDA, VA, and Conventional loans, demonstrating leadership by ensuring each claim meets loan-specific requirements and supports high standards in servicing.
Documentation Assembly with Transparency: Collect and organize all necessary documentation for claim packages (foreclosure deeds, extensions, invoices, over-allowable approvals), maintaining transparency throughout the documentation process to ensure compliance and clarity.
Expert Claims Knowledge for High Performance: Apply specialized knowledge to manage and optimize various claim types, including:
Foreclosure Claims: FHA Part A and Part B, CWCOT, PFS; VA TOC, 1874; USDA; FNMA and FHLMC Initial/Final Claims; and Mortgage Insurance (MI) Claims.
Loss Mitigation Claims: FHA Modifications, Partial Claims, and Special Forbearance; VA Modifications, Partial Claims, and Refunding; FNMA Modifications, Reinstatements, PIFs, and Deferments; FHLMC Modifications, Reinstatements, PIFs, and Deferments.
Supplemental Claims: Manage various supplemental claims as required.
Proactive Deadline Monitoring: Ensure timely submissions by monitoring critical timelines for claim filings, embodying a high-performance mindset and taking the initiative to meet all deadlines.
Invoice Processing with Accountability: Review and process invoices related to default items, verifying their recoverability and compliance, reinforcing transparency and accuracy in all financial transactions.
Vendor Coordination for Raving Fans: Collaborate with REO claim vendors to manage REO-related claims efficiently, fostering strong vendor relationships and enhancing service quality to create "raving fans."
Data Management for Operational Excellence: Pull, review, and post claims data from loss mitigation files, ensuring data integrity and accuracy to support high-performance operations.
Administrative Support and Adaptability: Complete administrative tasks and other assigned duties to contribute to the team's goals, maintaining flexibility and high performance in a dynamic servicing environment.
Education and Experience
Education:
High School Diploma or equivalent required.
Associate's or Bachelor's degree in Business, Finance, or a related field preferred.
Experience:
Minimum of 2 years in mortgage servicing, with a focus on claims management, foreclosure, or loss mitigation.
Direct experience with FHA, VA, USDA, and Conventional loan claims is strongly preferred.
Familiarity with claim processes for Part A, Part B, CWCOT, PFS, and supplemental claims is a plus.
Demonstrated knowledge of invoice processing and vendor coordination in mortgage servicing, with an emphasis on recoverable default expenses.
Computer and Equipment Skills
Intermediate in Microsoft Office programs (Word, Excel, PowerPoint)
Word processing (speed and accuracy)
MSP or FICS' Mortgage Servicer a plus
Email
Internet software
Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.)
Physical Requirement:
Vision (with or without correction) sufficient to read a computer screen and to operate office equipment
Clear speaking voice on the telephone, in person, and recorded
Hearing within normal ranges in noise environments typical of office
Able to sit for long periods of time at computer or other work-station and in meetings
Able to use computers and operate equipment
Able to lift 10 pounds occasionally unassisted
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Claims Specialist - General Liability (BI/PD)
Claim processor job in Altamonte Springs, FL
Full-time Description
Please Note: This is an in-person role based at our Altamonte Springs, FL office and handles moderate-to-complex bodily injury and property damage claims. Prior experience with BI/PD investigations, detailed analysis, evaluations, and settlements is required.
Why Everstory
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support.
We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
The Impact You Will Make
The Claims Specialist at Everstory will handle insurance claims for the Company, including general liability, auto and property damage claims, and assist with worker's compensation claims. The role reports to the Senior Litigation Counsel and works closely with the Legal Operations Manager.
Essential Duties and Responsibilities:
Investigate reported incidents to determine exposure and provide recommended action plans to manage incident or report the claim to Company's insurance carrier.
Responsible for communicating with brokers and adjusters, facilitating contact with employees involved in a claim, gathering, and securing all needed information to effectively evaluate, investigate and resolve a claim.
Making recommendations to members of the Everstory legal department with respect to reserves and excess authority.
Responsible for evaluating claims, reviewing reserves, identifying and acting upon claims resolution opportunities within an assigned level of authority.
Ensuring claims are properly documented and audited regularly.
Work closely with internal counsel on General Liability claims by serving as the primary liaison between Everstory and the insurance carrier. The Claims Specialist will report incidents to the insurance carrier as directed by internal counsel and serve as the day-to-day point of contact with adjusters.
Independently investigate and document claims by gathering statements, photos, and other evidence; coordinate with site operations to obtain necessary documentation; and provide detailed updates to internal counsel and Risk Management.
Prepare and deliver written status reports on open General Liability claims; meet one-on-one with internal counsel to review strategy and progress; and participate in quarterly claim reviews with the insurance carrier and regular meetings with the broker.
Analyze data from current incidents and claim trends to identify patterns, recommend corrective actions, and develop strategies to reduce losses and mitigate future risk exposure.
Monitoring and reporting on trends in claims. The ideal candidate must have the ability and confidence to present on data, trends and recommendations to Everstory leadership team.
Reviewing and evaluating claims-related expenses for reasonableness and necessity, and tracking/organizing broker and carrier invoices.
Assisting with new vendor approvals by reviewing Certificates of Insurance (COI) for compliance with Everstory's coverage requirements.
Providing administrative support to Legal Operations Manager on Workers' Compensation claims.
Annually, working with departments to gather and secure all needed information to renew Everstory's insurance program, serving as the primary point of contact for Everstory's insurance broker.
Adhering to Everstory's incident and claims reporting processes and procedures.
Providing feedback and support to other departments.
Requirements
Bachelor's degree in a related field, such as business, finance, law, or health.
5 to 10 years of multi-line/multi-state insurance claims adjusting experience.
5+ years of experience in claims management, either with a corporate risk management department or with an insurance company.
Must possess a valid Driver's License.
Knowledge of property damage issues.
Knowledge of relevant laws, regulations, and standards.
Excellent research and communication skills.
Able to handle complex claims.
All-Lines License, preferred, but not required.
Experience with multi-state, worker's compensation issues, including monopolistic states, preferred, but not required.
Core Competencies:
Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Role Competencies:
Organizing - Can marshal resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.
Functional/Technical Skills - has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Problem Solving: uses rigorous logic and methods to solve difficult problems with effective solutions. Probes all fruitful sources for answer. Can see hidden problems. Excellent at honest analysis. Looks beyond the obvious and doesn't stop at the first answers.
Presentation Skills - effective in a variety of formal presentation settings, one-on-one, small and large groups, with peers, direct reports, and bosses. Is effective both inside and outside the organization, on both data based and controversial topics. Commands attention and can manage group process during the presentation. Can change tactics midstream when something isn't working.
Work Environment:
On-Site M-F at our Altamonte Springs, FL Support Center.
Our Investment in You
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
Medical, Dental, Vision, Life, AD&D and STD Insurance
Tuition Reimbursement
Career Advancement and Training
Funeral and Cemetery Benefits
Employee Referral Bonus
401k with Company Match
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.
Salary Description $80,000 - $85,000 per year
Claim Specialist
Claim processor job in Lake Mary, FL
Business Claim Specialist Visa GC/Citizen Division Pharmaceutical Pay $16.00/hr. Contract 5 Month Timings Mon - Fri between 9.00AM - 6.00PM The primary function/purpose of this job. Verify member submitted claims forms, member's eligibility and pharmacy information is complete and accurate, updating system information as needed. Superior data entry proficiency is expected in order to provide accurate and timely processing of claims submitted by member, pharmacy or appropriate agency. Moderate knowledge of drugs and drug terminology used daily. Process claims according to client specific guidelines while identifying claims requiring exception handling. Navigate daily through several platforms to research and accurately finalize claim submissions. Oral or written communication with internal departments, members, pharmacies or agencies to resolve claim issues. Adhere to strict HIPAA regulations especially when communicating to others outside the client. Prioritize and coordinate influx of daily workload for claims processing, returned mail and out-going correspondence and e-mails to assure required turnaround time is met. Assess accuracy of system adjudication and alert management of potential problems affecting the integrity of claim processing. Analyze claims for potential fraud by member or pharmacy. May be required to work on special projects for claims team.
ESSENTIAL FUNCTIONS:
The 6-10 major responsibility areas of the job. Weight: (%)
(Total = 100%)
1. Manage member and client expectations related to claim reimbursements. Input claim requests into adjudication platform maintaining compliance to performance guarantees, HIPAA guidelines and service standards, which include production and accuracy standards. Processing according to client guidelines making exceptions upon member appeal and client approval. Recognize and escalate appropriate system crises/problems and fraudulent claims to management. 40 %
2. Identify claims requiring additional research, navigate through appropriate system platforms to perform research and resolve issue or forward as appropriate 15 %
3. Research to define values for missing information not submitted with claim but required for processing. Identify drug form, type and strength to manually determine correct NDC number value which will allow claim to process. Continue researching values if system editing does not accept original assigned value. Utilize anchor platform, internet resources and/or contacting retail pharmacist as resources for missing values. 15 %
4. Initiate correspondence to members, pharmacies or other internal departments for missing information, claim denials or other claim issues. 15 %
5. Evaluate claim submission, ensure all required information is present and determine what action should be taken. Confirm patient eligibility and verify patient information matches system. Update member's address to match claim form if necessary. 5 %
6. Identify exception handling and process per client requirements. Monitor system to ensure client specific documentation related to claims processing and benefits is current and system editing is operating appropriately. 5 %
7. Variety of other miscellaneous duties as assigned 5 %
SCOPE OF JOB
Provide quantitative data reflecting the scope and impact of the job - such as budget managed, sales/revenues, profit, clients served, adjusted scripts, etc.
Maintain an average of 30 Commercial claims per hour (cph) or 35 Work Comp claims per hour (cph).
Qualifications
Formal Education and/or Training:
High school diploma or equivalent required, some college or technical training preferred
Years of Experience:
Two years' experience in P.B.M. environment is helpful but not required.
Computer or Other Skills:
Strong data entry, 10-key skills, general PC skills and MS Office experience
Knowledge and Abilities:
• Strong data entry and 10-key skills
• Retail pharmacy, customer service experience helpful but not required
• PC and MS Office literate
• Strong attention to detail
• Excellent retention and judgment ability
• Proficient written and oral communication skills
• Ability to work in fast-paced, production environment
• Reliable, self-motivated with excellent attendance
• Team player who has the ability to stay on task with little supervision
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Recruitment Executive
|
Mindlance, Inc.
|
W
:
************
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Easy ApplyCollections Claims Specialist
Claim processor job in Gainesville, FL
As we continue to build our team in support of our vision to be the world's best and most trusted mobility company, The Damage Recovery Unit, an affiliate of Enterprise Mobility, is excited to announce opportunities for remote employees to join our Recovery Specialist team! When damage occurs to our company property - primarily our rental vehicles - the Damage Recovery Unit works to recover costs for those damages. Each specialized position within the DRU handles a portion of the claim file, passing it from one person to the next for completion. The **Recovery Specialists** develop collection strategies and negotiate with responsible parties to recoup costs associated with damages to our property.
**Please note: While this is a remote position, applicants must currently reside in the state of Florida to be considered.**
We Work Hard and Reward Hard Work! This position offers a compensation package of $18.23 / hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 4% and profit sharing, paid time off, employee discounts and much more.
Schedule **:** Training will take place the first 4 weeks of employment, Monday through Friday from 8:00 am EST to 5:00 pm EST. After training, our schedules are full-time, Monday through Friday with start times as early as 6:30 am CST to end times as late as 9:00 pm CST.
** **We are currently hiring for February 16, 2026 New Hire Training start date** ***
We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth.
**Responsibilities**
+ Review claim files to determine potential coverage and develop collection strategies with insurance partners, customers, and other parties
+ Effectively negotiate with responsible parties
+ Interpret the facts of loss in conjunction with debtor feedback in order to establish settlement strategy
+ Initiate appropriate verbal and written communication for the ultimate recovery
+ Make appropriate internal and external contacts to obtain necessary information
+ Work in a variety of programs to review internal and external information
+ Gather and evaluate police reports, repair estimates and other related documents
+ Maintain accurate account of payments on claim files
+ Make decisions for settlement strategy
+ Update system notes and data fields
+ Document and explain reasons for decisions and recommendations
+ Exhibit sound and accurate judgement
+ Learn and apply basic jurisdictional and statutory law
+ Successfully manage conflict during difficult or emotional situations
+ Adhere to company policies, procedures, guidelines and state and federal laws
+ Appropriately maintain and handle confidential records, claim files and correspondence
+ Duties are varied in nature, requiring limited independent action and judgement, with decisions monitored by immediate supervisor/manager
_Equal Opportunity Employer/Disability/Veterans LI-REMOTE_
**Qualifications**
+ Must currently live in the state of Florida
+ One year of administrative, clerical or office work experience that included daily use of computer software programs and/or internet use is required
+ One year of general collections, subrogation or claims experience preferred
+ Must have a permanent residence with a defined workspace that is free of distractions
+ Must have consistent and reliable high-speed internet access
+ Must be willing to accept $18.23/hour for this position
+ Heavy phone experience preferred
+ At least basic/beginner skill level in Microsoft Office products is required
+ Must be able to work full-time
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must be at least 18 years old
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Claims Specialist
Claim processor job in Boca Raton, FL
Job Description
Join our dynamic team at Quadrant Health Group! Quadrant Billing Solutions, a proud member of the Quadrant Health Group, is seeking a passionate and dedicated Claims Specialist to join our growing team. You will play a vital role focused on ensuring that healthcare services are delivered efficiently and effectively.
Why Join Quadrant Health Group?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off, sick time and holidays.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
A chance to make a meaningful impact on the lives of our clients.
Compensation: $18 - $24 per hour - Full-time
What You'll Do:
The ideal candidate is organized, persistent, and results-driven, with deep knowledge of out-of-network billing for Substance Use Disorder (SUD) and Mental Health (MH) services. You'll join a high-performing team focused on maximizing collections, reducing aging A/R, and ensuring every dollar is pursued.
Major Tasks, Duties and Responsibilities:
Proactively follow up on unpaid and underpaid claims for Detox, Residential, PHP, and IOP levels of care.
Manage 500-700 claims per week, prioritizing efficiency and accuracy.
Handle 4-5 hours of phone time per day with strong communication skills.
Communicate with payers via phone, portals, and written correspondence to resolve billing issues.
Identify trends in denials and underpayments and escalate systemic issues.
Dispute and overturn wrongly denied claims.
Update and track claims using CMD (CollaborateMD) and internal task systems.
Follow QBS workflows using Google Drive, Docs, Sheets, and Kipu EMR.
Maintain professional and timely communication with internal teams and facility partners.
Bonus Experience (Not Required):
Handling refund requests and appeals.
Preparing and submitting level 1-3 appeals (e.g., medical necessity, low pay, timely filing).
Gathering and submitting medical records for appeal support.
Working with utilization review (UR) or clinical teams.
Familiarity with ASAM and MCG medical necessity criteria.
Exposure to payment posting, authorization reviews, or credentialing.
What You'll Bring:
Minimum 1 year of SUD/MH billing and claims follow-up experience (required).
High School Diploma or equivalent, associate or bachelor's degree (preferred).
Strong understanding of insurance verification, EOBs, and RCM workflows.
Familiarity with major payers: BCBS, Cigna, Aetna, UHC, Optum, TriWest.
Experience overturning insurance denials is a strong plus.
Proficient in CMD (CollaborateMD) and Kipu EMR (strongly preferred).
Excellent written and verbal communication skills.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Why Join Quadrant Billing Solutions?
Rapid career growth in a mission-driven, niche billing company.
Collaborate with clinical and billing experts who understand behavioral health.
Join a tight-knit, supportive team culture.
Gain opportunities for leadership advancement as the company scales.
Customer Claims Representative - Ocala
Claim processor job in Ocala, FL
Job Description
Customer Claims Representative - Ocala
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customer service or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
Claims Specialist
Claim processor job in Lake Mary, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Kelly Services is currently seeking several Claims Specialist for our client's Lake Mary, FL location.
In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect:
Competitive pay
Paid holidays
Year-end bonus program
Recognition and incentive programs
Access to continuing education via the Kelly Learning Center
Pay $15 - $16 per hour
Schedule: Monday through Friday - 9:00am - 6:00pm
Duration: 4 months possible extension (Possible temp - perm)
Anticipated start date: 10/31/2016 to 03/31/2017
SUMMARY
Responsible for various reimbursement functions, including but not limited to accurate and timely claim submission, claim status, collection activity, appeals, payment posting, and/or refunds, until accounts receivable issues are properly resolved.
MAJOR JOB DUTIES AND RESPONSIBILITIES
Verify member submitted claims forms, member's eligibility and pharmacy information is complete and accurate, updating system information as needed.
Superior data entry proficiency is expected in order to provide accurate and timely processing of claims submitted by member, pharmacy or appropriate agency.
Moderate knowledge of drugs and drug terminology used daily.
Process claims according to client specific guidelines while identifying claims requiring exception handling.
Navigate daily through several platforms to research and accurately finalize claim submissions.
Oral or written communication with internal departments, members, pharmacies or agencies to resolve claim issues.
Adhere to strict HIPAA regulations especially when communicating to others outside
Prioritize and coordinate influx of daily workload for claims processing, returned mail and out-going correspondence and e-mails to assure required turnaround time is met.
Assess accuracy of system adjudication and alert management of potential problems affecting the integrity of claim processing.
Analyze claims for potential fraud by member or pharmacy.
May be required to work on special projects for claims team.
EDUCATION/EXPERIENCE
High School Diploma or GED Required
1-3 years of Call Center and Reimbursement experience required
Knowledge of completed benefits verifications, submitted test claims, completed or reviewed prior authorizations required
Strong data entry and 10-key skills
Proficient in MS Word and Excel
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Claims Specialist
Claim processor job in Clearwater, FL
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Assesses insurance reimbursement for individual supplies to ensure maximum reimbursement
Verifies that all appropriate supporting documentation are obtained prior to shipment and/or prior to billing
Audits configuration of supplies based on supporting documentation, formulary requirements and manufacturer compatibility
Qualifications
High school diploma or GED equivalent
Minimum of two years of medical billing/collections/claims experience necessary.
Must be knowledgeable of reimbursement processes and procedures.
Ability to work with other employees and provide assistance as needed
Proficient in basic PC skills (MS Office)
Additional Information
Shift:
8-5
Monday-Friday
Advantages of this Opportunity:
Competitive salary $15-$16, based on experience
Growth potential
Excellent benefits offered: Medical, Dental, Vision, 401k and PTOFun
Positive work environment