Cherokee Insurance Company, a leading casualty insurance provider to the transportation industry is seeking an entry level liability adjuster for our Sterling Heights, MI office. Cherokee Insurance is rated ‘A' (Excellent) by A.M. Best Company. Now is your chance to join a team of trained professionals and enhance your skills.
We are seeking detail-oriented individuals with superior customer service and negotiation skills to investigate and process both first- and third-party claims. Liability Adjusters are trained on site and are not required to travel. Based at our Corporate Office, this is an exceptional chance for learning, exposure, and career advancement.
Job Responsibilities:
Gather accident information and assist the insured to begin the claim process
Take and organize detailed notes/information from all involved parties
Ensure that all claims information is accurately input to claims system
Prepare claim information
Meet deadlines while making priority adjustments as needed
Confidently and professionally work well with internal and external customers
Handle matters according to various state regulatory requirements and respond to issues in a timely, appropriate fashion
Stay abreast of and utilize claim handling best practices as directed by management and regulatory/professional organizations
Maintain file communications and associated details to ensure that a complete file is available to the company at all times
After appropriate training and foundational understanding (3 - 6 months), Liability Adjusters will be responsible for:
Determining responsibility, coverages and coverage limits
Consulting with all involved vendors and out of state contracted adjusters
Reviewing and approving price quotes
Settlement negotiation
The ideal candidate will possess the following:
Exceptional communication skills: listening, reading, writing, speaking
Solid organizational, multi-tasking and time-management skills
Strong analytical and problem-solving skills
Ability to work both independently and in a team-oriented environment
Intermediate knowledge of Microsoft Office Suite
Strong sense of urgency
Willingness to learn and desire for promotion/advancement
Bachelor's Degree in business, economics, finance or related field
Salary and Benefits:
Competitive Salary
Medical/dental benefits
401(k)
Paid vacation
Life Insurance
Collaborative environment
Opportunity for advancement
$44k-76k yearly est. 4d ago
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FNOL Claims Representative
Michigan Farm Bureau 4.1
Claim processor job in Lansing, MI
OBJECTIVE
FNOL Claims Representative Objective
To use outstanding customer service skills when taking new claims submitted to the First Notice of Loss (FNOL) Unit via telephone, website, and accord form from Michigan Farm Bureau and Great Lakes Agribusiness customers.
RESPONSIBILITIES
FNOL Claims Representative Responsibilities
Accurately capture the first notice of loss in a professional, empathetic, and courteous manner by fielding calls from policyholders, agents, attorneys and third parties. Engage in active listening with callers to confirm or clarify information.
Set proper expectations for the caller by providing a high-level explanation of the claims process as determined by the complexity of the claim.
Make decisions based on the facts presented whether to review the FB Auto Express triage point system with policyholder to determine if a vehicle is a total loss.
Promote the use of preferred auto vendors with customers. Review loss data to determine if claim qualifies for the Direct Repair Program. Extend offer to policyholder and provide nearby repair facility options. Explain benefits to customers if they use preferred vendors.
Learn how to identify all relevant claim exposures and accurate loss cause codes according to the description of loss, the No-Fault law, and the applicable policy language.
Assign claim to the appropriate claim handling unit or the automated workflow system depending on Best Practices for specific disciplines and exposures.
Build knowledge of auto and property/casualty insurance laws and Claims Division Best Practices as it relates to Michigan and Pennsylvania.
Develop knowledge of all property/casualty contracts written by the companies and their various endorsements and exclusion, as well as knowledge of company procedures and accepted claim practices.
Partner with the Property Claims Department to answer the existing property claims call line. Provide customers basic claim information and direct them to the adjuster, when warranted. This can be high volume during a storm related event.
Develop an understanding of all programs used by Farm Bureau to streamline the claims process or facilitate claim handling.
Develop a working knowledge of claim procedures and all internal systems required to support the claim process.
Stay current on changes as they relate to job functions.
Seek ways to foster self-development and growth.
QUALIFICATIONS
FNOL Claims Representative Qualifications
Required
High school diploma or equivalent required.
Minimum of one year of experience in call center or customer service environment required.
Excellent typing skills and minimum 50 wpm required.
Proven strong listening, verbal and written communication skills.
Preferred
Insurance-related classes preferred.
Note: Up to three/four months of virtual training from 8:00am-4:30pm, after that standard work hours will be 10:00am-6:30pm.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
$49k-57k yearly est. Auto-Apply 23d ago
Claims Examiner, Commercial Insurance
Arch Capital Group Ltd. 4.7
Claim processor job in Garden City, MI
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
Arch Insurance Group Inc., AIGI, has an opening with the Claims Division as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing medium-high severity commercial liability claims in jurisdictions throughout the United States.
Responsibilities
* Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
* Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
* Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
* Maintain contact with any/all associated claims carrier(s)' claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
* Investigate claims and review the insureds' materials, pleadings, and other relevant documents
* Identify and review each jurisdiction's applicable statutes, rules, and case law
* Review litigation materials including depositions and expert's reports
* Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
* Retain counsel when necessary and direct counsel in accordance with resolution strategy
* Analyze coverage, liability and damages for purposes of assessing and recommending reserves
* Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
* Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
* Negotiate resolution of claims
* Select and utilize structure brokers
* Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims
Experience & Required Skills
* Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
* Strong time management and organizational skills
* Demonstrated ability to take part in active strategic discussions
* Demonstrated ability to work well independently and in a team environment
* Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
* Willing and able to travel 10%
* Hybrid schedule, 3 days a week in office
Education
* Bachelor's degree required.
* Minimum of 3 years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims
* Proper & active adjuster licensing in all applicable states
#LI-SW1
#LI-HYBRID
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$95,000 - $150,000/year based on experience level
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
$39k-52k yearly est. Auto-Apply 14d ago
Claims Examiner
Harriscomputer
Claim processor job in Michigan
Responsibilities & Duties:Claims Processing and Assessment:
Evaluate incoming claims to determine eligibility, coverage, and validity.
Conduct thorough investigations, including reviewing medical records and other relevant documentation.
Analyze policy provisions and contractual agreements to assess claim validity.
Utilize claims management systems to document findings and process claims efficiently.
Communication and Customer Service:
Communicate effectively with policyholders, beneficiaries, and healthcare providers regarding claim status and requirements.
Provide timely responses to inquiries and maintain professional and empathetic communication throughout the claims process.
Address customer concerns and escalate complex issues to senior claims personnel or management as needed.
Compliance and Documentation:
Ensure compliance with company policies, procedures, and regulatory requirements.
Maintain accurate records and documentation related to claims activities.
Follow established guidelines for claims adjudication and payment authorization.
Quality Assurance and Improvement:
Identify opportunities for process improvement and efficiency within the claims department.
Participate in quality assurance initiatives to uphold service standards and improve claim handling practices.
Collaborate with team members and management to implement best practices and enhance overall departmental performance.
Reporting and Analysis:
Generate reports and provide data analysis on claims trends, processing times, and outcomes.
Contribute to the development of management reports and presentations regarding claims operations.
$27k-45k yearly est. Auto-Apply 44d ago
Claims Processor
Procare Rx 4.0
Claim processor job in Southfield, MI
Receive, analyze and process assigned claims by product (medical, dental, vision, FSA or HRA) and group. Ensure accurate processing based on benefit plan design and/or regulations. Evaluate underpayments, resolve non-payments and rejected claims. Follow through until the
claim is completely resolved and check is issued.
Create appropriate Explanation of Benefits or letter to provider for each claim.
Identify and escalate claims for review or audit based on business rules.
Ensure required documentation or reporting is completed timely and accurately.
Answer incoming telephone calls related to claim processing, provider support and member benefit
coverage options.
Make outgoing calls to members and providers to obtain additional information as needed.
Retrieve and sort mail, fax and email to ensure timely and accurate handling and response.
Perform clerical functions including data entry, filing, and sorting, typing, organizing, and recording
information.
Train co-workers and new employees, as required.
Perform various related duties as assigned.
Position Requirements:
High school diploma or equivalent required, post high school education preferred.
Minimum two years of experience as a medical claimsprocessor, medical biller or a similar service
position in the health care industry.
Must be flexible with scheduled work hours.
Must have strong customer service orientation and excellent communication skills, and the ability
to work effectively with clients, medical providers and plan members.
Proficient PC skills in Windows-based applications.
Ability to be flexible and quickly adapt to the changing needs in the department.
Must be highly organized with strong attention to detail.
Must be dependable and demonstrate responsible work patterns.
Must have a high level of professionalism and courtesy.
$26k-41k yearly est. 31d ago
Bilingual Claims Examiner
Healthcare Support Staffing
Claim processor job in Troy, MI
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description:
Are you an experienced Claims Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Resolves Provider Reconsideration Requests (PRR) from providers relating to claims payment and requests for claim adjustments
• Researches claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment error
• Identifies potential Provider problems through a proactive approach in which data is mined and trended to identify and prevent provider problem areas
Qualifications
Hours for this Position:
• Mon-Fri 8am-4:30pm
Advantages of this Opportunity:
• Competitive salary, negotiable based on relevant experience
• Acquire new skills and learn new knowledge
• Fun and positive work environment
Qualifications/ Requirements:
• Must be bilingual in Spanish
• Claims, Appeals, Denials experience for an insurance company or hospital or medical office or financial company
• HS Diploma/GED
Additional Information
Interested in hearing more about this great opportunity?
If you are interested in applying to this position, please click Apply Now and email your resume to Michael Grifon.
$27k-45k yearly est. 3d ago
Claims Processor (remote) Iowa ONLY
Cognizant 4.6
Claim processor job in Lansing, MI
**Claims Processing - Remote** for Iowa resident candidates Join our team as a Claims Processing Executive in the healthcare sector where you will utilize your expertise in MS Excel to efficiently manage and process commercial claims. This remote position offers the flexibility of working from home during day shifts allowing you to balance work and personal commitments effectively. Your contributions will directly impact the accuracy and efficiency of our claims processing enhancing customer satisfaction and operational excellence. _You will report to our office in Des Moines, Iowa for part of our training regimen._
**Key Responsibilities-**
+ _Claims Processing:_ Review, validate, and process healthcare claims submitted by providers in accordance with US insurance policies.
+ _Eligibility Verification:_ Confirm patient coverage, benefits, and pre-authorization requirements under Medicare, Medicaid, and private insurance plans.
+ _Adjudication:_ Approve, deny, or adjust claims based on payer guidelines and policy terms.
+ _Compliance:_ Maintain adherence to HIPAA regulations, CMS guidelines, and other US healthcare compliance standards.
+ _Documentation:_ Record claim activity, maintain audit trails, and prepare reports for management.
**Required Skills & Qualifications-**
+ High school diploma or equivalent REQUIRED
+ Strong knowledge of US healthcare insurance systems (Medicare, Medicaid, commercial payers).
+ 2-4 years of experience in US healthcare claims processing
+ Familiarity with claims management software and EDI transactions.
+ Excellent analytical, organizational, and communication skills.
+ Ability to interpret insurance policies and payer guidelines.
+ Detail-oriented with strong problem-solving abilities.
_Competencies-_
+ Regulatory Knowledge - Deep understanding of US healthcare laws and payer requirements.
+ Accuracy & Detail Orientation - Ensures claims are processed correctly and efficiently.
+ Problem-Solving - Resolves claim disputes and denials effectively. **Salary and Other Compensation:** Applications will be accepted until January 30, 2025.The hourly rate for this position is between $16.00 - 17.00 per hour, depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:- Medical/Dental/Vision/Life Insurance- Paid holidays plus Paid Time Off- 401(k) plan and contributions- Long-term/Short-term Disability- Paid Parental Leave- Employee Stock Purchase Plan _Disclaimer:_ The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$16-17 hourly 18d ago
Lansing, Michigan Field Property Claim Specialist
Acg 4.2
Claim processor job in Lansing, MI
Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan.
Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas.
Job Title- Field Property Claim Specialist
Reports to: Claim Manager as appropriate
What you will do:
Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.
Review assigned claims,
Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.
Complete complex coverage analysis.
Ensure all possible policyholder benefits are identified.
Create additional sub-claims if needed.
Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
Evaluate the financial value of the loss.
Approve payments for the appropriate parties accordingly.
Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.
Utilize strong negotiating skills.
Employees will be assigned to the Michigan Homeowner claim unit and will handle claims generally valued between $10,000 and $75,000 and occasionally over $100,000 for field role. Investigate claims requiring coverage analysis. When handling claims in the field, must prepare damage estimates using Xactimate estimating software. Review estimates for accuracy. May monitor contractor repair status and updates.
Supervisory Responsibilities:
None
How you will benefit:
A competitive annual salary between $65,700 - $90,000
ACG offers excellent and comprehensive benefits packages, including:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
We're looking for candidates who:
Required Qualifications (these are the minimum requirements to qualify)
Education:
Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, associate in management or equivalent
CPCU coursework or designation
Xactware Training
Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience.
In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate states.
Must have a valid State Driver's License
Ability to:
Lift up to 25 pounds
Climb ladders.
Walk on roofs.
Experience:
Three years of experience or equivalent training in the following:
Negotiation of claim settlements
Securing and evaluating evidence
Preparing manual and electronic estimates
Subrogation claims
Resolving coverage questions
Taking statements
Establishing clear evaluation and resolution plans for claims
Knowledge and Skills:
Advanced knowledge of:
Fair Trade Practices Act as it relates to claims
Subrogation procedures and processes
Intercompany arbitration
Handling simple litigation
Advanced knowledge of building construction and repair techniques
Ability to:
Handle claims to the line Claim Handling Standards
Follow and apply ACG Claim policies, procedures and guidelines
Work within assigned ACG Claim systems including basic PC software
Perform basic claim file review and investigations
Demonstrate effective communication skills (verbal and written)
Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns
Analyze and solve problems while demonstrating sound decision-making skills
Prioritize claim related functions
Process time sensitive data and information from multiple sources
Manage time, organize and plan workload and responsibilities
Safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc.
Research analyze and interpret subrogation laws in various states
May travel outside of assigned territory which may involve overnight stay
Preferred Qualifications:Education:
Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
CPCU coursework or designation
Xactware/Xactimate Training or equivalent
Work EnvironmentThis position is currently able to work remotely from a home office location for day-to-day operations, with traveling to field locations as necessary to complete job responsibilities, unless occasional team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$65.7k-90k yearly Auto-Apply 45d ago
Bodily Injury Claims Specialist
Auto-Owners Insurance Company 4.3
Claim processor job in Mount Pleasant, MI
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to:
Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
Follow claims handling procedures and participate in claim negotiations and settlements.
Deliver a high level of customer service to our agents, insureds, and others.
Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
Meet with people involved with claims, sometimes outside of our office environment.
Handle investigations by telephone, email, mail, and on-site investigations.
Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
Assist in the evaluation and selection of outside counsel.
Maintain punctual attendance according to an assigned work schedule at a Company approved work location.
Desired Skills & Experience
A minimum of three years of insurance claims related experience.
The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
The ability to effectively understand, interpret and communicate policy language.
The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI #IN-DNI
$59k-79k yearly est. Auto-Apply 60d+ ago
Claims Specialist, Professional Liability (Medical Malpractice)
Sedgwick 4.4
Claim processor job in Lansing, MI
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Specialist, Professional Liability (Medical Malpractice)
**PRIMARY PURPOSE** **:** To analyze complex or technically difficult medical malpractice claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
+ Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions.
+ Negotiates claim settlement up to designated authority level.
+ Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life.
+ Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement.
+ Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines.
+ Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients.
+ Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost.
+ Represents Company in depositions, mediations, and trial monitoring as needed.
+ Communicates claim activity and processing with the client; maintains professional client relationships.
+ Ensures claim files are properly documented and claims coding is correct.
+ Refers cases as appropriate to supervisor and management.
+ Delegates work and mentors assigned staff.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certification as applicable to line of business preferred.
**Experience**
Six (6) years of claims management experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ In-depth knowledge of appropriate medical malpractice insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security application procedures as applicable to line-of-business
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent negotiation skills
+ Good interpersonal skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is_ **_$117,000 - $125,000_** _. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$40k-52k yearly est. 19d ago
Automotive Claims Specialist
Loss Prevention Services, LLC 3.6
Claim processor job in Grandville, MI
The Claims Specialist is responsible for handling damage claims and property loss claims, to help resolve them efficiently and fairly. Successful Candidates must prior experience with automotive insurance claims or experience working with insurance in a body shop or similar vehicle repair facility to be considered for this position.
Job Type: Full Time On-Site or Hybrid at our office in Grandville, MI - This is not a fully remote position.
Duties and Responsibilities:
Investigating and analyzing details of damage claims and property loss claims to determine the level of liability.
Reviewing and evaluating damage claims and property loss claims for accuracy and completeness.
Interacting with service providers, clients, and claimants to gather more information about damage claims and property loss claims.
Documenting all claim related activities and maintaining claim files for review and auditing purposes.
Following all company policies and procedures and complying with all legal requirements
Maintaining a high level of customer service by answering questions and providing information to all parties involved in the claims process.
Requirements:
Experience in the Collateral Recovery industry required, preferably in a Claims related role.
Excellent written and verbal communications skills.
Excellent listening, negotiation and problem-solving skills.
Attention to detail and high level of accuracy.
Must be proficient in Microsoft Office or Google Suite.
Benefits:
· Medical, Dental and Vision Insurance
· Paid Time Off
· Paid Holidays
$51k-89k yearly est. 60d+ ago
Mortgage Claims Default Specialist
The Emac Group
Claim processor job in Troy, MI
The EMAC Group is a provider of mortgage recruiting services, we offer an extensive network of mortgage professionals and proven expertise developed over 20 years of experience identifying, attracting and recruiting mortgage talent for our clients.
Job Description
POSITION SUMMARY
The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout the default process. The Claims Specialist will file required claims; meet investor time frames, and complete audits of claims processes for validation. Responsibilities as well will entail tracking of claim payments received for proper application, and filing of any required supplemental claims as necessary, and respond regarding any contested claim information as required.
ESSENTIAL POSITION FUNCTIONS
• Review, analyze, and ensure timely settlement of investor and mortgage insurance claims and manage aging claims to determine status and bring to closure and request extensions as needed.
• Document and maintain all systems necessary for proper claim handling and follow-up.
• Research issues and obtain proper supporting documentation in a timely manner as requested by investor or mortgage insurance company.
• Manage application of all claim funds received and provide additional information as necessary in order to validate all available funds received prior to claim being closed.
• Monitor claim process reports to ensure all required responses are timely filed.
• Complete timely audits of all assigned claims to ensure all requirements have been met, and claim process can be validated.
Qualifications
EDUCATION / EXPERIENCE REQUIREMENTS
• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
• Knowledge of Microsoft Office a must; knowledge of YARDI, LoanSphere, VALERI, USDA LINC and Workout Prospector a plus.
• Previous work with mortgage claim filing is a requirement.
Additional Information
Please contact Tabitha Wolf at: ************
$41k-69k yearly est. 3d ago
Pharmacy 340B Claims Specialist
Family Health Care 4.3
Claim processor job in White Cloud, MI
Family Health Care is currently seeking applications for the position of Pharmacy 340B Claims Specialist!
General Function: This position functions at the highest level (III) in the series of Pharmacy Technician roles within Family Health Care. The individual in this role is a “work-leader” serving as the expert on prescription claims reimbursement and performing self-auditing for the pharmacy department. This individual will ensure prescription claim integrity by having advanced knowledge of claim requirements for the various pharmacy benefit managers (PBM) and shall use that information to identify areas of improvement by performing targeted claim audits and will provide education to the pharmacy staff on billing requirements, when needed.
Responsibilities:
Acts as pharmacy claims auditor and will audit claims daily into order to track claims accuracy, trends, anomalies and other critical information to help BFHC ensuring appropriate reimbursement while mitigating organizational risk for claims remediations resulting from claim processing errors.
Acts as pharmacy 340B claims auditor and audits claims on a scheduled basis into order to track 340B claims accuracy, trends, anomalies, and other critical information to help BFHC maintain 340B claim integrity while ensuring adherence to 340B policies, procedures, rules and regulations.
Ensures timely and accurate billing/collections of all pharmacy charges and reimbursement activities through the use of reporting and reconciliation.
Ensures integrity if financial reports and provides necessary reports to the finance department upon request.
Assists the Chief Pharmacist and pharmacy staff in the research, development and implementation of new and existing pharmacy services.
Location(s): White Cloud, MI
Employment Type: Full Time
Exempt/Non-Exempt: Non-Exempt
Benefits: Competitive wage and excellent benefits package. FHC is an eligible organization for State and Federal Loan Repayment Programs.
Family Health Care is an Equal Opportunity Employer.
$52k-73k yearly est. 51d ago
Warranty Claims Specialist
Brightwing
Claim processor job in Auburn Hills, MI
Job Title: Warranty Claims Specialist
This role is responsible for reviewing and processing warranty claims, including conducting technical analyses to ensure compliance with established Warranty Policies and Procedures in effect at the time of repair. The position provides support to dealers, field staff, and corporate employees through phone and email to ensure claims are accurately submitted, reviewed, and paid in a timely manner.
Key Responsibilities:
Review and evaluate warranty claims for accuracy, compliance, and eligibility.
Provide guidance and support to dealers, field staff, and internal employees regarding claim submission and processing.
Clarify warranty coverage, policies, and procedures, including proper claim coding and documentation requirements.
Adjust and approve claims for payment and ensure all updates are properly recorded in the Warranty Audit Trail.
Maintain accurate data within the SAGA system to ensure smooth claim processing and reduce unnecessary rejections.
Review and resolve claims that fail SAGA system edits.
Track and analyze warranty trends to identify opportunities for improvement.
Train dealer staff, new corporate employees, and field employees on warranty procedures and claim adjusting processes.
Skills & Competencies:
Strong analytical and problem-solving skills
Excellent communication and customer service abilities
Attention to detail and accuracy
Ability to interpret warranty policies and technical documentation
Experience working with claims processing systems preferred
$40k-69k yearly est. 18d ago
Mortgage Claims Specialist
The EMAC Group
Claim processor job in Detroit, MI
The EMAC Group is a provider of mortgage recruiting services, we offer an extensive network of mortgage professionals and proven expertise developed over 20 years of experience identifying, attracting and recruiting mortgage talent for our clients.
Job Description
POSITION SUMMARY
The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout the default process. The Claims Specialist will file required claims; meet investor time frames, and complete audits of claims processes for validation. Responsibilities as well will entail tracking of claim payments received for proper application, and filing of any required supplemental claims as necessary, and respond regarding any contested claim information as required.
ESSENTIAL POSITION FUNCTIONS
• Review, analyze, and ensure timely settlement of investor and mortgage insurance claims and manage aging claims to determine status and bring to closure and request extensions as needed.
• Document and maintain all systems necessary for proper claim handling and follow-up.
• Research issues and obtain proper supporting documentation in a timely manner as requested by investor or mortgage insurance company.
• Manage application of all claim funds received and provide additional information as necessary in order to validate all available funds received prior to claim being closed.
• Monitor claim process reports to ensure all required responses are timely filed.
• Complete timely audits of all assigned claims to ensure all requirements have been met, and claim process can be validated.
Qualifications
EDUCATION / EXPERIENCE REQUIREMENTS
• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
• Knowledge of Microsoft Office a must; knowledge of YARDI, LoanSphere, VALERI, USDA LINC and Workout Prospector a plus.
• Previous work with mortgage claim filing is a requirement.
Additional Information
Please contact Tabitha Wolf at: ************
$41k-69k yearly est. 60d+ ago
Claims Representative
The Strickland Group 3.7
Claim processor job in Detroit, MI
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
$41k-54k yearly est. Auto-Apply 60d+ ago
Supplier Claims Auditor
FCA Us LLC 4.2
Claim processor job in Auburn Hills, MI
The Supplier Claims Auditor will be responsible for assisting with the performance of supplier cancellation claim audits. This individual will interact with suppliers, purchasing, and engineering to resolve disputed claims. The Supplier Claims Auditor will perform substantive testing of supplier claims, obtaining sufficient evidence to support the claim recommendation, document the results and findings and communicate the results to appropriate staff. The selected candidate will perform on-site verification of inventories, production tooling and other assets that may be included in a cancellation claim. This individual will also coordinate audit efforts with dealer field auditors, Chrysler Leadership Development program participants, and other groups within Chrysler. Prepare appropriate management reports as needed. Travel requirements up to 30% (focused primarily in the mid-west).
$47k-64k yearly est. 2d ago
Healthcare Claims Auditor
Quantix
Claim processor job in Ann Arbor, MI
Since 2002, Quantix ProTech has successfully delivered IT resources and solutions to companies while building a solid reputation for integrity and consistent quality. Quantix ProTech continues to partner with the commercial sector for specialized IT placement and staffing services. Quantix ProTech was recently featured in US News and World Report and Forbes.
Job Title: Healthcare Claims Auditor
Location: Ann Arbor, MI
Type: Contract
Length: Through 12/22/2016
Job Description: Our client in the Ann Arbor, Michigan area is looking for Healthcare Claims Auditors to join their team on a short term contract basis. This candidates will translate client's healthcare Summary Plan Descriptions into plan builds in the the audit rules engine. Successful candidates will have a solid understanding of healthcare claims processing having gained experience working for a health plan or a TPA.
Required Skills:
1) Healthcare Claims Auditing.
2) Helathcare Coding methods.
Qualifications
Required Skills:
1) Healthcare Claims Auditing.
2) Helathcare Coding methods.
Additional Information
All your information will be kept confidential according to EEO guidelines. If your interested, send a copy of your resume at
henriquez@quantixinc. com
or reach me at
************.
$39k-56k yearly est. 60d+ ago
Supplier Claims Auditor
Stellantis
Claim processor job in Auburn Hills, MI
The Supplier Claims Auditor will be responsible for assisting with the performance of supplier cancellation claim audits. This individual will interact with suppliers, purchasing, and engineering to resolve disputed claims. The Supplier Claims Auditor will perform substantive testing of supplier claims, obtaining sufficient evidence to support the claim recommendation, document the results and findings and communicate the results to appropriate staff. The selected candidate will perform on-site verification of inventories, production tooling and other assets that may be included in a cancellation claim. This individual will also coordinate audit efforts with dealer field auditors, Chrysler Leadership Development program participants, and other groups within Chrysler. Prepare appropriate management reports as needed. Travel requirements up to 30% (focused primarily in the mid-west).
$39k-56k yearly est. 2d ago
2026-2027 EAPS Teaching Pool - All Certifications Welcome
Delta Schoolcraft Intermediate School District
Claim processor job in Michigan
District Teaching Pool
Reports to: Principal
Salary: Commensurate with experience and/or contractual requirements
Deadline: open
The Escanaba Area Public Schools is a flagship district in the Upper Peninsula of Michigan that enjoys excellent community support and a long tradition of educational excellence. In anticipation of the 2026-2027 school year, the District is developing a pool of qualified teachers interested in employment with us. We invite teachers with any certification and any level of experience to apply. New graduates who have not yet received their certification are also encouraged to apply.
Working for the EAPS has many advantages. Among these are:
A very competitive salary schedule. Currently, the Step 1 salary for teachers ranges from $42,619.32 to $48,042.83 depending upon qualifications.
No cap on years of prior teaching experience when considering placement on the salary schedule.
A generous benefit package, including Health, Vision, Dental, and Life insurance. The District contributes the maximum allowable for health insurance premiums under Michigan's “hard cap” law. The District pays 100% of the premium for vision, dental, and a $75,000.00 life insurance policy. The District also pays a generous “in lieu of” amount for teachers not in need of full family health insurance coverage.
Excellent retirement programs through the Michigan Public School Employee Retirement System, which still includes a pension option and a retiree health insurance option.
A collegial atmosphere where Board members, teachers, and administrators mutually support each other and work closely together.
A strong and welcoming team mentality among teachers.
On the job training that includes the 7 Habits of Highly Effective People, Trauma Informed Schools, and Handle With Care.
State of the art technology resources with the flexibility to meet individual teacher needs and preferences. This includes new teacher laptops, document cameras, interactive projectors, LCD display boards, etc. Each student in every grade is assigned an iPad or a Chromebook through the District's 1:1 initiative.
Excellent wrap-around support for students. Each campus has its own Behavioral Interventionist or At-Risk Coordinator. Each campus also has its own Social Worker. All elementary students receive regular Social/Emotional Health instruction along with Art, Music, Technology, and Physical Education.
A robust Title I program. Coordinators and Assistants provide small group and individualized support to students in need of remediation.
Our campuses include:
Webster Kindergarten Center (BK/K)
Lemmer Elementary School (grades 1-2)
Escanaba Upper Elementary School (grades 3-5)
Escanaba Junior/Senior High School (grades 6-12)
Escanaba Student Success Center (grades 9-12)
Applicants may be interviewed and offered employment as soon as openings for the 2026-2027 school year are identified, which will be as early as March 2026. If you have a knack for teaching and want to land somewhere great, come work with us!
Qualifications
Bachelor's Degree in an appropriate field
Valid Michigan Teacher Certification or equivalent assurances for new graduates
Desired Characteristics
Passion for working collaboratively with young children, families, and staff
Strong relationship-building and communication skills supporting a team approach to education
Eagerness to approach problems from new and different perspectives
Ability to use highly effective instruction and assessments to create a cycle of student success
Growth mindset focused on constructive interactions
High degree of professional ethics
Job Description
Create a welcoming classroom environment for all students
Demonstrate exceptional classroom management skills, leading to a respectful and cooperative learning atmosphere in the classroom
Plan and deliver effective, engaging, age appropriate, and rigorous lessons
Differentiate instruction and learning activities while holding all students to high expectations
Establish and maintain cooperative relationships with parents and families
Maintain records as required by District policy
Work collaboratively with colleagues to support a healthy, growth-focused campus culture
How much does a claim processor earn in Lansing, MI?
The average claim processor in Lansing, MI earns between $21,000 and $57,000 annually. This compares to the national average claim processor range of $26,000 to $62,000.
Average claim processor salary in Lansing, MI
$35,000
What are the biggest employers of Claim Processors in Lansing, MI?
The biggest employers of Claim Processors in Lansing, MI are: