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Claim specialist vs enrollment specialist

The differences between claim specialists and enrollment specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a claim specialist and an enrollment specialist. Additionally, a claim specialist has an average salary of $43,164, which is higher than the $39,666 average annual salary of an enrollment specialist.

The top three skills for a claim specialist include customer service, litigation and patients. The most important skills for an enrollment specialist are customer service, patients, and data entry.

Claim specialist vs enrollment specialist overview

Claim SpecialistEnrollment Specialist
Yearly salary$43,164$39,666
Hourly rate$20.75$19.07
Growth rate-6%7%
Number of jobs29,50525,464
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 47%
Average age4445
Years of experience66

What does a claim specialist do?

A claims specialist is responsible for processing insurance claims, reviewing insurance coverage, and analyzing claims cases. Claims specialists' duties include negotiating claims settlements, validating claims to prevent fraud, creating court testimonies as needed, developing claim review plans, and checking necessary documents and related resolve claims. A claims specialist must have strong analytical and critical-thinking skills to authorize claim payment and investigate complex and unusual claims. Claims specialists should also have extensive knowledge of the insurance processes to handle various cases, following legal policies and regulatory procedures.

What does an enrollment specialist do?

Typically the responsibilities of an enrollment specialist revolve around gathering information from clients, explaining policies and regulations, obtaining requirements, and determining whether the clients are eligible for the program or service. They also process and verify applications, maintain records and database of information, and handle any issues and concerns. There are also instances where they must manage billing and even process payments. Furthermore, an enrollment specialist must adhere to the company's policies and standards while reaching out to clients.

Claim specialist vs enrollment specialist salary

Claim specialists and enrollment specialists have different pay scales, as shown below.

Claim SpecialistEnrollment Specialist
Average salary$43,164$39,666
Salary rangeBetween $27,000 And $67,000Between $29,000 And $54,000
Highest paying CityNewark, NJTrenton, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyW. R. BerkleyThe American Musical and Dramatic Academy
Best paying industryInsuranceHealth Care

Differences between claim specialist and enrollment specialist education

There are a few differences between a claim specialist and an enrollment specialist in terms of educational background:

Claim SpecialistEnrollment Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Claim specialist vs enrollment specialist demographics

Here are the differences between claim specialists' and enrollment specialists' demographics:

Claim SpecialistEnrollment Specialist
Average age4445
Gender ratioMale, 31.0% Female, 69.0%Male, 25.0% Female, 75.0%
Race ratioBlack or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 62.1% American Indian and Alaska Native, 0.5%Black or African American, 10.6% Unknown, 3.6% Hispanic or Latino, 15.5% Asian, 7.4% White, 62.6% American Indian and Alaska Native, 0.3%
LGBT Percentage10%9%

Differences between claim specialist and enrollment specialist duties and responsibilities

Claim specialist example responsibilities.

  • Assist in the streamlining of EDI process to manage workflow of EDI claims.
  • Manage claims on desk, route/queues, and ECHS within specify turn-around-time parameters.
  • Manage claims, route/queues, and ECHS, within specify turn- around time parameters.
  • Investigate, manage, negotiate and resolve claims arising out of accidents involving automobile and homeowner policies.
  • Upgrade CPT-4 and ICD-9 coding procedures, staying in step with many manage care plans changing reimbursement schedules.
  • Manage expedition of appeals via problem solving and collaboration with other departments.
  • Show more

Enrollment specialist example responsibilities.

  • Manage the TRICARE information program by presenting information utilizing available media, group presentations, or mailings.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to HMO commercial insurance.
  • Maintain records pertaining to eligibility and enrollment by managing CMS reports.
  • Provide enrollment counseling to eligible recipients about Medicaid manage care and promote their voluntary enrollment into an HMO.
  • Analyze, process and manage FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
  • Assist medical assistance consumers with choosing HMO's and PCP as well as with HMO and PCP transfers.
  • Show more

Claim specialist vs enrollment specialist skills

Common claim specialist skills
  • Customer Service, 19%
  • Litigation, 7%
  • Patients, 5%
  • Claims Handling, 4%
  • Quality Standards, 4%
  • Excellent Organizational, 4%
Common enrollment specialist skills
  • Customer Service, 20%
  • Patients, 12%
  • Data Entry, 8%
  • Health Insurance, 7%
  • Enrollment Process, 6%
  • Outbound Calls, 5%

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