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The differences between claims assistants and office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims assistant, becoming an office assistant takes usually requires 1-2 years. Additionally, a claims assistant has an average salary of $36,487, which is higher than the $31,517 average annual salary of an office assistant.
The top three skills for a claims assistant include customer service, data entry and photocopying. The most important skills for an office assistant are data entry, patients, and customer service.
| Claims Assistant | Office Assistant | |
| Yearly salary | $36,487 | $31,517 |
| Hourly rate | $17.54 | $15.15 |
| Growth rate | -3% | -5% |
| Number of jobs | 8,971 | 103,293 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 42% |
| Average age | 44 | 47 |
| Years of experience | 4 | 2 |
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.
Claims assistants and office assistants have different pay scales, as shown below.
| Claims Assistant | Office Assistant | |
| Average salary | $36,487 | $31,517 |
| Salary range | Between $30,000 And $44,000 | Between $24,000 And $41,000 |
| Highest paying City | Hartford, CT | Washington, DC |
| Highest paying state | Connecticut | Vermont |
| Best paying company | National General Insurance | Analysis Group |
| Best paying industry | Government | Government |
There are a few differences between a claims assistant and an office assistant in terms of educational background:
| Claims Assistant | Office Assistant | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between claims assistants' and office assistants' demographics:
| Claims Assistant | Office Assistant | |
| Average age | 44 | 47 |
| Gender ratio | Male, 19.5% Female, 80.5% | Male, 17.3% Female, 82.7% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 11% | 6% |