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Claims assistant vs office assistant

The differences between claims assistants and office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims assistant, becoming an office assistant takes usually requires 1-2 years. Additionally, a claims assistant has an average salary of $36,487, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for a claims assistant include customer service, data entry and photocopying. The most important skills for an office assistant are data entry, patients, and customer service.

Claims assistant vs office assistant overview

Claims AssistantOffice Assistant
Yearly salary$36,487$31,517
Hourly rate$17.54$15.15
Growth rate-3%-5%
Number of jobs8,971103,293
Job satisfaction-5
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 42%
Average age4447
Years of experience42

What does a claims assistant do?

A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.

What does an office assistant do?

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Claims assistant vs office assistant salary

Claims assistants and office assistants have different pay scales, as shown below.

Claims AssistantOffice Assistant
Average salary$36,487$31,517
Salary rangeBetween $30,000 And $44,000Between $24,000 And $41,000
Highest paying CityHartford, CTWashington, DC
Highest paying stateConnecticutVermont
Best paying companyNational General InsuranceAnalysis Group
Best paying industryGovernmentGovernment

Differences between claims assistant and office assistant education

There are a few differences between a claims assistant and an office assistant in terms of educational background:

Claims AssistantOffice Assistant
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Claims assistant vs office assistant demographics

Here are the differences between claims assistants' and office assistants' demographics:

Claims AssistantOffice Assistant
Average age4447
Gender ratioMale, 19.5% Female, 80.5%Male, 17.3% Female, 82.7%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage11%6%

Differences between claims assistant and office assistant duties and responsibilities

Claims assistant example responsibilities.

  • Manage adding and removing vendors through claims automate system to ensure they are in compliance with IRS regulations.
  • Process all HMO member reimbursements.
  • Create and provide weekly/monthly reports and PowerPoint presentations.
  • Coordinate daily operations such as updating litigation calendars and client data files.
  • Maintain a diary of complex, high dollar exposure, politically sensitive and high-visibility litigation claims.
  • Process various compensation benefits applications for veterans in compliance with organizational laws, federal laws, rules and regulations.
  • Show more

Office assistant example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • File client paperwork upholding HIPAA standards.
  • Show more

Claims assistant vs office assistant skills

Common claims assistant skills
  • Customer Service, 23%
  • Data Entry, 12%
  • Photocopying, 6%
  • Insurance Claims, 5%
  • Insurance Adjusters, 5%
  • Veterans, 4%
Common office assistant skills
  • Data Entry, 16%
  • Patients, 14%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Scheduling Appointments, 6%
  • Front Desk, 6%

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