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Case Manager - Home Care Intake (Indiana Medicaid)
Morgan Stephens
Clinical case manager job in Indianapolis, IN
Employment Type: Full-Time Estimated Salary: $60,000-$75,000 annually + Bonus Eligibility
About the Role
A Medicaid-focused home care agency serving the Indianapolis area is seeking a CaseManager - Intake to manage referrals, eligibility verification, and start-of-care coordination for Indiana Medicaid waiver clients. This role is ideal for someone with experience navigating Indiana Medicaid programs and working closely with MCOs, casemanagers, and internal operations teams.
Key Responsibilities
Receive and manage incoming Medicaid referrals for home care services
Verify Medicaid eligibility and waiver enrollment
Coordinate intake documentation and authorization requirements
Communicate with MCO casemanagers, support planners, and referral partners
Ensure authorized hours align with service delivery and caregiver availability
Coordinate start-of-care timelines and client onboarding
Maintain accurate, timely documentation in agency systems
Serve as a point of contact for clients and families during intake
Qualifications
2+ years of experience in Medicaid intake, casemanagement, or home care operations
Strong understanding of Indiana Medicaid eligibility and waiver workflows
Excellent communication and organizational skills
Ability to manage multiple referrals and deadlines simultaneously
Preferred Experience
Experience with Indiana Medicaid waivers such as PathWays MLTSS and Health & Wellness (Aged & Disabled)
Experience working with MCO-driven referral environments
Bachelor's degree in social services, healthcare, or related field preferred
$60k-75k yearly 33d ago
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Case Manager (Bilingual) - Seymour
IHC 4.4
Clinical case manager job in Seymour, IN
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
IHC Jackson County is looking for a bilingual CaseManager to enhance our vibrant team. This role offers a unique chance to make a meaningful impact in the community while working within a supportive and collaborative environment.
Meet our Jackson County Team: *********************************************************
Clinic Hours of Operation:
Monday - 7:30 a.m. - 6:00 p.m.
Tuesday - 7:30 a.m. - 6:00 p.m.
Wednesday - 7:30 a.m. - 6:00 p.m.
Thursday - 7:30 a.m. - 6:00 p.m.
Friday - 7:30 a.m. - 4:00 p.m.
IHC's robust benefits and compensation package includes:
* $1,000.00 retention bonus paid after one year of employment
* No nights or weekends
* Generous Paid Time Off and Floating Holidays
* Day 1 Insurance benefits eligibility
* 403(b) Retirement Plan matching at one year of employment
* Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
* Flexible Leave of Absence programs
* Personify Health Wellness program with paid incentives for participation
* Two Employee Assistance Programs with 24/7 access to therapy consultation services
CaseManager Job Overview:
The primary responsibility of a CaseManager at IHC is to assist clients in accessing community and healthcare resources and accurately assessing their needs. The CaseManager collaborates with clinic staff, community agencies, and clients to ensure they have access to medical care and local resources while ensuring continuity of care. This role is vital in helping IHC achieve its mission and goal of providing quality healthcare services to the community.
Role Responsibilities Include:
* Work with patients at the health center and community level to enhance understanding and adherence to health center protocols, identify social determinants of health, and to help patients set and achieve their health management goals.
* Identify barriers to accessing appropriate healthcare or other concerns with the patient's home and community environment.
* Collaborate with Patient Care Teams to secure needed medical services that are not available at the clinic, with local agencies and with community partners.
* Monitor PCMH care plans and reflect this in documentation follow up visits in the EMR system.
* Develop supportive relationships with patients, their families, local agencies, and community partners.
* Conduct home visits to patients and/or families if deemed necessary and appropriate by the provider and/or management.
* Plan, host and attend events to promote IHC and the services IHC offers.
* Assist patients with completing Medicaid and/or marketplace (if certified) applications.
Required Skills:
* Ability to relate to a variety of people with different cultures, socioeconomic backgrounds, and educational levels.
* Ability to establish and maintain effective working relationships with supervisor, coworkers, patients, families, and community partners.
* Ability to work effectively in a sometimes stressful and unstructured environment.
* Excellent interpersonal skills; ability to be both clear and concise in written and verbal communication.
* Consistently exercises discretion and good judgement involving patient safety and care.
* Ability to work independently often with minimum supervision.
Requirements
* High school diploma or equivalent and valid Indiana driver's license required.
* Preferred: 3 years of experience incasemanagement; experience at an FQHC and/or other healthcare setting.
* Knowledge of available community resources.
* CaseManagers must successfully complete Indiana Navigator certification requirements within 90 days of hire.
* Frequent travel throughout the community is required.
Equal Employment Opportunity Statement:
We are an equal-opportunity employer. All applicants will be considered for employment without considering race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary Description
$20.79 - $23.28 (Based on education & experience)
$48k-68k yearly est. 18d ago
Case Manager
Oneamerica 4.5
Clinical case manager job in Indianapolis, IN
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
The CaseManager plays a critical role in ensuring the efficient progression of cases through New Business and Underwriting processes. Acting as a liaison between internal teams and external partners, this role demands a high level of urgency, clear communication, and relationship-building to consistently exceed customer expectations. This role's objective is to exceed customer expectations through high-impact communication and being an advocate for their sales partners while navigating business needs.
What you will do:
* Build and maintain trust with producers and sales teams.
* Proactively managecases to completion by securing outstanding requirements.
* Communicate case updates clearly and regularly to stakeholders.
* Handle inbound and outbound communications within service level agreements.
* Collaborate with New Business and Underwriting to prioritize cases.
* Serve as a bridge between producers and home-office teams.
* Order and follow up on underwriting requirements.
* Troubleshoot and resolve issues with pending business.
* Educate partners on New Business platforms (e.g., OneSource Online, DocFast).
* Provide mentorship to CaseManager I team members.
What you will need:
* College degree or work experience in lieu preferred (insurance, operations, call center or financial services
* High School Diploma required
* 3+ years in customer service, ideally with client relationship management
* 2+ years in financial or insurance-related roles (preferred but not required)
* Strong attention to detail and ability to work independently in a fast-paced, high-volume environment.
* Proficient in Microsoft Office products (Word, Excel, Outlook).
* Excellent verbal and written communication skills.
* Ability to collaborate effectively with internal teams and stakeholders.
Salary Band: 02B
#LI-SH1
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
$42k-54k yearly est. 10d ago
Case Manager
George Junior Republic 4.1
Clinical case manager job in Shelbyville, IN
Job Description
Established in 1909, George Junior Republic and its affiliates provide opportunities for success and wellness to the individuals, families, and communities served.
Summary of the position: The ClinicalCaseManager is responsible for providing home-based and community-based quality services for families involved with the Department of Child Services and/or Juvenile Probation.
Duties and Responsibilities:
Ensure all case records, correspondence, and conversations regarding clients remain confidential as required by HIPAA compliance regulations.
Complete releases and GJR intake forms upon initial contact with client/placement/other parties ensuring copies are saved in the clinical record.
Provide home-based services to clients in compliance with Service Standards published by the Indiana Department of Child Services for the service that they are providing.
Communicate initial client contact or lack thereof to referral source and Compliance Coordinator with 48 hours.
Document client contacts through up-to-date case notes that are maintained inCaseManagement Pro (electronic database), VPN client files and Kid Traks (if applicable).
Provide monthly Progress Reports by due date to supervisor to referring agencies and Kid Traks (if applicable) as well as any other specific written or verbal information requested by referring agencies.
Provide Treatment Plans, Safety Plans, and other required clinical documents/resources/tools within 7-30 days of referral to referral agencies. Updated Treatment Plans are due no less than every 90 days to supervisor for review and sent to referral source by pre-arranged due dates.
If applicable, complete visitation/parenting time logs and send to referral sources within 48 hours of services rendered ensuring all required sections of log are compliance with current state content standards.
Oversee completion of program required assessments, including but not limited to, PFS-2, NCFAS, UCLA PTSD, IARCA packets upon admission, discharge, three month and six-month follow-up.
Record all billable/direct and non-billable/indirect time on a daily basis, utilizing the established database while ensuring an accurate timesheet is maintained.
Document use of and adherence to evidence-based models and treatment for all services requiring use of a model that has been approved by the state of Indiana and GJR.
Obtain and submit requests for court appearances to Compliance Coordinator monthly by deadline established.
Submit Attendance and Compliance sheets for clients on caseload to Compliance Coordinator and supervisor by monthly deadline.
Appear at court hearings, case conferences, CFTM's or staffing as necessary or requested by referral source or supervisor.
Use strength-based approaches and develop protective factors for clients including but not limited to developing parenting skills and child development knowledge, improving social and emotional competence, accessing concrete supports, building social connections, and improving resilience.
Management Position: No.
Working Conditions:
Lifting Requirements
Must be able to lift 10 pounds on a regular basis
Physical Requirements
Must be able to walk, bend and stoop
Work Location: This position is responsible for working at multiple locations across the State of Indiana included but not limited to client homes, schools, parks, probation, DCS.
Requirements:
Education
Bachelor's or Master's degree from an accredited university
Computer Experience
Microsoft Applications
Other
Excellent written and verbal communications skills and well-organized.
Benefits:
Comprehensive health benefits
Paid Time Off
Life Insurance provided by employer
401(k) with employer match
Tuition reimbursement program
Referral bonus program
CaseManagers are eligible to receive bonuses up to $10,673.
George Junior Republic and Affiliates is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status. Women are encouraged to apply.
$29k-40k yearly est. 21d ago
Behavioral Health Case Manager
Healthcare Support Staffing
Clinical case manager job in Indianapolis, IN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals inclinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Perform integrated casemanagement functions with high risk members
Help Health Plan members achieve their goals, empowerment and improved quality of life for their behavioral and physical health issues
Work with NCQA guidelines and HEDIS measures
Qualifications
LCSW, LMFT,LMHC, LPC, Ph.D, or RN
Strong computer skills
Driver's license/ car
5+ years of behavioral health experience
Additional Information
Advantages of this Opportunity:
Competitive salary: Up to $58,000.00 per year (depending on experience)
Benefits offered, Medical, Dental, and Vision
Growth Opportunity
Fun and positive work environment
Interested in being considered?
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Behavioral Health CaseManager
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$58k yearly 1d ago
Case Manager - Winter Contingency Contract (Dec.1 - March 31)
Aspire Indiana Health 4.4
Clinical case manager job in Indianapolis, IN
Position Overview: The Contract CaseManager will provide essential support to shelter residents by connecting them with necessary services and resources. They will collaborate closely with Aspire staff and external service providers in Indianapolis, ensuring that residents are supported as they work towards housing stability. The CaseManager's role will be based at the shelter, located at 2406 N. Tibbs Ave, Indianapolis, IN 46222. This is a temporary contracted position with Aspire Indiana Health.
Duration of Contract :
Start Date: December 1, 2025
End Date: March 31, 2026
Work Schedule: 40 hours per week (with possibility for more hours with approval from Aspire)
Working Hours: Between 7:00 AM and 8:00 PM
Responsibilities:
Resident Support and Service Coordination:
Link shelter residents to needed services, such as health care, social services, housing opportunities, and other community resources.
Build and maintain strong relationships with service providers, shelter staff, and community organizations to ensure coordinated care.
Assist residents with completing intake forms, understanding shelter expectations, and available resources.
The CaseManager will work in person, one-on-one with each resident to develop personalized housing stability plans. These plans will focus on the family's specific needs and goals, including steps toward finding stable housing and connecting to support services. This may involve setting goals, identifying resources, and planning necessary actions to help residents transition from the shelter to permanent housing.
CaseManagement and Documentation:
Accurately document case notes for each resident, detailing interactions and progress.
Keep detailed shift logs and regularly report on client progress to ensure tracking and accountability.
Ensure the completion of signed releases of information to facilitate coordination with other agencies.
Housing First Model:
Operate under the Housing First model to prioritize safe housing and support residents' efforts toward self-sufficiency.
Advocate for residents throughout their housing search, connecting them with housing opportunities and other community services.
Assist families in coordinating their move-out plan
Crisis Intervention and Conflict Resolution:
Provide timely crisis intervention when needed, using de-escalation techniques to manage tense or volatile situations within the shelter environment.
Collaboration and Communication:
Work closely with Aspire staff and external partners to ensure residents receive the support they need.
Maintain regular communication with your supervisor, keeping them informed of resident progress, challenges, and issues that may arise.
Use Aspire's provided laptop and email for work-related tasks.
General Shelter Tasks:
Assist in distributing food and supplies to residents as needed.
Perform spot cleaning and other light cleaning tasks to maintain a safe and clean shelter environment.
Support the overall smooth operation of the shelter, ensuring residents' needs are met and the environment remains conducive to their well-being.
Expectations:
Confidentiality and Privacy:
The CaseManager is expected to uphold the highest standards of privacy and confidentiality regarding shelter residents and their families. All sensitive information must be handled with care, in compliance with privacy regulations and organizational policies.
Communication:
All communication related to casemanagement, resident issues, and shelter matters must be conducted exclusively through Aspire's official email system. This ensures proper documentation and maintains the integrity of communication within the organization.The CaseManager must uphold the privacy and confidentiality of shelter residents and their families.
Return of Property:
At the conclusion of the contract or upon termination of the agreement, the CaseManager is required to return all Aspire property, including but not limited to laptops, documentation, and any other equipment provided for work-related purposes.
Tracking of Hours:
Track hours worked, and submit invoices twice monthly (on the 5th and 20th) to the onsite shelter manager.
Experience/Education:
H.S. Diploma / GED Equivalent
At least (1) one year of related casemanagement experience
Not ready to apply? Connect with us for general consideration.
$28k-37k yearly est. Auto-Apply 60d+ ago
Case Manager
American United Life Ins Co 3.7
Clinical case manager job in Indianapolis, IN
Job Description
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
The CaseManager plays a critical role in ensuring the efficient progression of cases through New Business and Underwriting processes. Acting as a liaison between internal teams and external partners, this role demands a high level of urgency, clear communication, and relationship-building to consistently exceed customer expectations. This role's objective is to exceed customer expectations through high-impact communication and being an advocate for their sales partners while navigating business needs.
What you will do:
Build and maintain trust with producers and sales teams.
Proactively managecases to completion by securing outstanding requirements.
Communicate case updates clearly and regularly to stakeholders.
Handle inbound and outbound communications within service level agreements.
Collaborate with New Business and Underwriting to prioritize cases.
Serve as a bridge between producers and home-office teams.
Order and follow up on underwriting requirements.
Troubleshoot and resolve issues with pending business.
Educate partners on New Business platforms (e.g., OneSource Online, DocFast).
Provide mentorship to CaseManager I team members.
What you will need:
College degree or work experience in lieu preferred (insurance, operations, call center or financial services
High School Diploma required
3+ years in customer service, ideally with client relationship management
2+ years in financial or insurance-related roles (preferred but not required)
Strong attention to detail and ability to work independently in a fast-paced, high-volume environment.
Proficient in Microsoft Office products (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Ability to collaborate effectively with internal teams and stakeholders.
Salary Band: 02B
#LI-SH1
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
$32k-47k yearly est. 12d ago
Case Manager Full Time
Scionhealth
Clinical case manager job in Indianapolis, IN
$10,000 Sign On Bonus At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) team members. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction, to promote continuity of care and cost effectiveness through the integration of functions of casemanagement, utilization review and management, and discharge planning.
Essential Functions
Care Coordination
* Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians.
* Monitors all areas of patients' stay for effective care coordination and efficient care facilitation.
* Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, casemanagement, psychosocial and legal issues that affect patients and providers of care.
* Appropriately refers high risk patients who would benefit from additional support.
* Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient's and family's ability to make informed decisions.
* Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
* Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
* Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients' care throughout the care continuum.
Knowledge/Skills/Abilities/Expectations
* Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
* Knowledge of Medicare benefits and insurance processes and contracts.
* Knowledge of accreditation standards and compliance requirements.
* Ability to demonstrate critical thinking, appropriate prioritization and time management skills.
* Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software.
* Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers
* Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
* Approximate percent of time required to travel, 0%
* Must read, write and speak fluent English.
* Must have good and regular attendance.
* Performs other related duties as assigned.
Qualifications
Education
* Graduate of an accredited program required for RN. BSN preferred; or MSW/BSW with licensure as required by state regulations
Licenses/Certification
* Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
* Certification inCaseManagement a plus.
Experience
* Two years of experience in a healthcare setting preferred.
* Prefer prior experience incasemanagement, utilization review, or discharge planning.
$30k-47k yearly est. 60d+ ago
Behavioral Health Case Manager I
Paragoncommunity
Clinical case manager job in Indianapolis, IN
Behavioral Health CaseManager I - Indiana
Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Work Shift Hours: Monday through Friday. 8AM-5PM (Eastern Standard Time). No weekends.
The Behavioral Health CaseManager I is responsible for performing casemanagement telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
How you will make an impact:
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
Monitors and evaluates effectiveness of care plan and modifies plan as needed. Supports member access to appropriate quality and cost effective care.
Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
Minimum Requirements:
Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
Current, active, unrestricted license such as either: RN (must have exp, in behavioral health) LCSW LMSW LMHC LPC , or LMFT to practice as a health professional within the scope of licensure in the state of Indiana required.
Preferred Skills, Capabilities and Experiences:
Experience incasemanagement and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
RN with Psychiatric-Mental Health Nursing Certification (PMH-BC) preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
MED > Licensed/Certified Behavioral Health Role
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-47k yearly est. Auto-Apply 2d ago
Case Manager
Disclaimer: Oneamerica Financial
Clinical case manager job in Indianapolis, IN
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
The CaseManager plays a critical role in ensuring the efficient progression of cases through New Business and Underwriting processes. Acting as a liaison between internal teams and external partners, this role demands a high level of urgency, clear communication, and relationship-building to consistently exceed customer expectations. This role's objective is to exceed customer expectations through high-impact communication and being an advocate for their sales partners while navigating business needs.
What you will do:
Build and maintain trust with producers and sales teams.
Proactively managecases to completion by securing outstanding requirements.
Communicate case updates clearly and regularly to stakeholders.
Handle inbound and outbound communications within service level agreements.
Collaborate with New Business and Underwriting to prioritize cases.
Serve as a bridge between producers and home-office teams.
Order and follow up on underwriting requirements.
Troubleshoot and resolve issues with pending business.
Educate partners on New Business platforms (e.g., OneSource Online, DocFast).
Provide mentorship to CaseManager I team members.
What you will need:
College degree or work experience in lieu preferred (insurance, operations, call center or financial services
High School Diploma required
3+ years in customer service, ideally with client relationship management
2+ years in financial or insurance-related roles (preferred but not required)
Strong attention to detail and ability to work independently in a fast-paced, high-volume environment.
Proficient in Microsoft Office products (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Ability to collaborate effectively with internal teams and stakeholders.
Salary Band: 02B
#LI-SH1
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
$30k-47k yearly est. 11d ago
Case Manager
Ashleytreatment
Clinical case manager job in Indianapolis, IN
POSITION OVERVIEW: The CaseManager serves as a member of the treatment team by working closely with clinical, business development, admissions, nursing and other members of the multi-disciplinary team. The CaseManager is responsible for facilitating recovery by addressing each patient's individual needs and coordinating a thorough aftercare plan that will assist the patient achieve the best possible outcomes through their recovery journey. This includes collaborating with the patient to schedule a mutually agreed aftercare plan of care inclusive of PCP, SUD, MAT and other appointments as well as providing patients with community and other resources that will help ensure their success. The CaseManager serves as a patient advocate, coordinating care with internal and external providers, resources and supports.
The CaseManager engages each patient in their aftercare plan and using teach back method, confirms that the patient and their support system understand the plan and the importance of adhering to the plan. The CaseManager serves as the liaison between the patient and all aftercare providers and resources, ensuring the plan has been established, communicated and confirmed prior to discharge. The CaseManager will also assist patients with any identified outside issues, barriers to accessing care or external stressors that need to be resolved, enabling the patient to focus on treatment (examples: coordination with family for childcare, employer relations, legal concerns, etc.)
The CaseManager works collaboratively with the clinical team to engage, educate and coordinate patient care with the patient, their supports and all external providers to ensure a thorough aftercare plan.
The CaseManager also works closely with external constituents, providing a high level of customer service and satisfaction amongst everyone with whom they interact. CaseManagers are responsible for fostering positive relationships between RCA and all stakeholders.
KEY RESPONSIBILITIES:
Obtains applicable signed Release of Information (ROI) forms for all identified providers and resources in the Continued Care Plan (CCP) and other patient resources/supports (Employer/FMLA, Legal, Payer programs, Referral sources, Peer Support, etc.)
Completes a new patient admission assessment and documents in Avatar within 72 hrs. of admission and obtains patient history, needs, and individual preferences to inform the patient's treatment and aftercare plans. Reviews the completed Biopsychosocial assessment to help identify all life domain need and incorporates into the Continued Care Plan to ensure all identified patient needs are addressed during the stay and or in the patient's continuing care plan. The admission assessment should address housing, employment, legal, financial, family and health concerns as well as relapse prevention and other issues that patient requires assistance with.
Documents at minimum, a weekly progress note that includes patient progress toward discharge, discussions of discharge planning and recommended aftercare plan, actual or potential barriers to the plan and patient's engagement in their aftercare plan. Discharge planning should be documented in Avatar by the second week of stay. Initiates and documents all referrals specified in the CCP including contact information and confirms the aftercare plan addresses follow up for substance use, mental health, MAT, Social Determinants of Health and other identified life domains. The individual CCP should be completed in collaboration with the patient and if possible, their support system.
Participates in Multi Disciplinary Team (MDT) meetings and actively contributes to discussion re: recommendations for each individual's aftercare plan, discharge date, services and resources to be included in the aftercare plan and what is needed from other members of the team to help ensure the patient's success with recovery.
Schedules SUD/MAT appointments within 7 days of discharge and post discharge PCP follow up appointments when possible. Appointments and referrals must be documented in Avatar prior to the patient's scheduled discharge.
Ensures effective and timely communication of relevant information to post-discharge providers prior to discharge to facilitate a safe and thorough discharge plan.
Ensures the continued care/discharge plans is solidified 1 week prior to discharge and that a Transitions of Care meeting has been scheduled at least 7 days prior to discharge with the patient, the patient's support system, and the therapist to review the recommended aftercare plan. Confirms patient preferences and barriers to care have been identified and addressed in the plan. Ensures all dates, times, contact information, phone numbers, address, etc.. are included in the CCP to help ensure patient's adherence to the plan. Assesses patient's comprehension of the aftercare plan through verbal confirmation and verifies patient's clear understanding of post-discharge care instructions through teach back.
Follows referent protocols and provides timely clinical updates and other information as requested (with signed ROI).
Follows Payer protocols and facilitates timely patient-payer phone calls, referrals to Payer Peer Support programs and provides other information as per contractual agreements.
Initiates and manages FMLA and Short-term Disability applications as needed, with patient consent. Coordinates with patients and their employers to facilitate benefit processes when applicable. Documents all activities related to FMLA or STD in the patient's EMR. CaseManagement is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all new patients utilizing standardized RCA agenda and collaterals. Facilitates at least once weekly Guesting to help prepare patients for their aftercare recovery plan and works closely with outpatient staff and Alumni to inform the patient of RCA's outpatient continuum and benefits of continuity of care. Conducts outreach phone calls to patients who leave treatment early or unplanned without a solid discharge plan to attempt to re-engage patient in their recovery plan. Calls should occur within 24 hrs. when possible to help connect them with an outpatient provider and appropriate resources.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minimum Qualifications and Skills:
Education: High school diploma, GED, or equivalent is required. A bachelor's degree is preferred. Experience: At least one year of professional experience in the behavioral health and/or substance use treatment field is required. A combination of education and relevant experience will be considered. Knowledge: Must have a strong understanding of health care, the detoxification process, addiction and co-occurring disorders, as well as DSM and ASAM criteria and terminology. Communication: Written: The ability to read, interpret, and write clear, informative text, and to edit work for spelling and grammar. Verbal: The ability to speak clearly and persuasively, listen actively, respond well to questions, and participate effectively in group presentations and team meetings. Technical: Proficiency in Microsoft Programs (Word, Excel, and Outlook).
COMPETENCIES:
Job Knowledge: understands duties and responsibilities of the CaseManager role, understands company mission/values, has knowledge of community resources, ability to network and form working relationships with community providers, willingness to engage in continuing education to keep job knowledge current, ability to utilize and navigate an electronic medical record. Has a good understanding of all levels of care available to patients upon discharge from RCA, including, but not limited to, Sober Living, Extended Care, Outpatient, Psychiatry, etc..
Communication: Excellent communication skills both verbally and in writing; creates accurate and punctual reports; deliver presentations clearly and efficiently; shares information and ideas with others; demonstrates good listening skills; ability to work directly with patients, families, and community providers.
Critical Thinking and Problem Solving Demonstrates exceptional ability to analyze complex patient situations and develop appropriate post-discharge care plans. Anticipates and evaluates potential consequences of decisions to ensure patient safety and well-being. Take decisive action based on thorough analysis and best practices in care transition management ensuring that:
Discharge plans are tailored to individual patient needs, considering their unique circumstances and resources. Collaborates with patients, families, and healthcare teams to make informed mutually agreed upon decisions about post-discharge care. Has the knowledge and skills to balance clinical recommendations with patient preferences to ensure realistic and effective care plans.
Time Management and Organizational Skills: Possesses excellent organizational and time management skills required to work with a diversity of patients with various needs at various stages of life while adhering to all state and federal guidelines.
Decision Making: use effective approaches for choosing a course of action, developing appropriate solutions, and/or reaching conclusions; implement action plans consistent with available facts, constraints, resources, and anticipated consequences; demonstrate confidence in the work done to manage challenging situations.
Collaboration: must be able to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be required.
$30k-47k yearly est. 11h ago
Case Manager
Purposeful Parenting LLC
Clinical case manager job in Indianapolis, IN
Job DescriptionSalary: 30-70 hourly
CaseManagers provide services that are effective in reducing maltreatment, improving caretaking and coping skills, enhancing family resilience, supporting healthy and nurturing relationships, and childrens physical, mental, emotional, and educational wellbeing. Service is provided to individuals in their own homes and communities, who are involved with the department of child services. Services are provided to help to safely maintain children in their home (or foster home), prevent childrens initial placement or re-entry into foster care, preserve, support, and stabilize families, and promote the well-being of children, youth, and families. Services that are provided should be, high quality, family centered, and culturally competent.
Qualifications/Education
High School Diploma/GED + 2 years serving children at risk for child abuse or neglect.
or
4 year degree in Psychology, Sociology, Social Work.
Minimum of two years experience working with families in a similar service.
Qualifications to conduct behavioral health assessments for services under child safety.
Possess a valid drivers license and the ability to use a private car to transport self and others.
Must comply with the state policy concerning minimum car insurance coverage.
$30k-47k yearly est. 2d ago
Behavioral Health Case Mgr I
Elevance Health
Clinical case manager job in Indianapolis, IN
Behavioral Health CaseManager I Location: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
A proud member of the Elevance Health family of companies, Carelon Behavioral Health, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.
Work Shift Hours: Monday through Friday, 8:00 am to 5:00 pm
The Behavioral Health Case Mgr I is responsible for performing casemanagement telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.
How you will make an impact:
* Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
* Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
* Monitors and evaluates effectiveness of care plan and modifies plan as needed.
* Supports member access to appropriate quality and cost effective care.
* Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
Minimum Requirements:
* Requires MA/MS in social work, counseling, or a related behavioral health field degree and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
* Current, active, unrestricted license such as either a LCSW (as applicable by state law and scope of practice) LMHC, LICSW, LPC (as allowed by applicable state laws) LMFT, LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
Preferred Skills, Capabilities and Experiences:
* Experience incasemanagement and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $62,640 to $108,054.
Location(s): California, New Jersey, Cleveland and Columbus, Ohio.
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
MED > Licensed/Certified Behavioral Health Role
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$30k-47k yearly est. 6d ago
Case Manager - MCCC
City of Indianapolis (In
Clinical case manager job in Indianapolis, IN
The purpose and mission of the Marion County Community Corrections Agency is to improve the lives of citizens in Marion County through community supervision, as an alternative to incarceration, utilizing evidence-based practices and comprehensive casemanagement while cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.
This position is responsible for enhancing public safety by raising client accountability through the use of evidence-based practices and interventions. The incumbent in this position will utilize the Indiana Risk Assessment System (IRAS) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with either electronic monitoring or residential placement. This position will develop and manage individual casemanagement plans as indicated by Marion County Community Corrections (MCCC) policy, make appropriate referrals for services in accordance with case plans, and is responsible for the monitoring of clients in their home, at work, and, in the community to ensure compliance with court orders and agency policies. Incumbent in this position will attend and testify in court and schedule administrative hearings to discuss non-compliance. Position will apply agency approved incentives and sanction. Incumbent is responsible for monitoring clients in accordance with equipment and alert policies. This position supervises a caseload of residential or electronic monitoring clients. The incumbent will meet regularly with clients in the office and community as home or employment visits are conducted. Incumbents in this position exercises authority by determining when instances of non-compliance is sufficient to take to a supervisor which could result in a violation being submitted to the sentencing court. The incumbent has the authority to offer recommendations to the supervisor or court in instances of non-compliance. Position may be on call 24-hours a day, seven (7) days a week with a rotation. Position reports to the Supervisor, Community Supervision.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
* Supervise and monitors the activities of agency clients while ensuring compliance with rules and conditions of the sentencing court and policies of Marion County Community Corrections (MCCC) through the use of evidence-based practices and targeted interventions
* Perform all duties in an ethical and professional manner
* Interview and obtains client information and records information appropriately and accurately
* Use pro-social modeling when interacting with the clients
* Informs courts through submissions of a written violation when a violation occurs that cannot be handled administratively
* May be required to conduct on location field visits at the homes or employer of the clients under community supervision
* Prepare and sends memos to court
* Conduct Indiana Risk and Needs Assessment (IRAS) on all clients and develops individualized case plans utilizing the criminogenic needs identified by the assessment
* Utilize the Eight Principles of Effective Intervention in daily duties while working with the clients
* Utilize positive reinforcement in an attempt to achieve repeat prosocial behavior
* Schedule and monitor results of client drug screens and takes appropriate action
* Monitor collection of fees from clients pursuant to the court order and MCCC policies
* Appear in court and reports violations of program rules and court orders via testimony as requested
* Attend training and education seminars and pursues other professional development opportunities to remain current in evidence-based practices (EBP) research
* Attend regular staff meetings and confers individually with the supervisor of case consultations and other work-related issues
* Maintain agency-issued equipment, clothing, and any other items the position might be required to use in performance of duties
* Obtain regular written reports from treatment or service providers that detail the client's progress and compliance or lack thereof
* Document all correspondence with the public regarding MCCC clients from the courts, treatment providers or other outside sources
* Report the findings in the casemanagement data base
* Responsible for reviewing, approving, and entering resident passes into the community
* Ensure open communication with employers and service providers
* Must spend a minimum of three hours working inside of the residential dormitories in order to complete required office visits and to address resident concerns if assigned to the residential facility
* Required to respond to voicemails, emails, and resident message cards in a timely manner
* Ensure accountability and oversight over the work release population
* Confidentiality is to be maintained at all times
* This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
Associate degree in Criminal Justice or a related field with two (2) years of experience in the criminal justice system. An equivalent combination of education, training, and experience required, in the absence of a degree. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver's license. Knowledge and use of Microsoft Office.
Preferred Job Requirements and Qualifications
Bachelor's degree in Criminal Justice or a related field. Must not have been convicted of a felony. Must become certified to conduct Indiana Risk Assessment System (IRAS) assessments within one year of the date of hire. Ability to effectively investigate, interview, and work with clients to assure proper completion of all court ordered or agency requirements. Knowledge of standard policies and procedures of MCCC, the local judicial process, and local service providers. Knowledge of evidence-based practices and motivational interviewing. Ability to effectively communicate, both orally and in writing, with participants and their supporters as well as members of the criminal justice system in a courteous manner. Ability to maintain accurate and complete statistical and client records. Ability to comprehend and correctly use a variety of informational documents including criminal records, psychological, medical reports, and other reports and records. Ability to work effectively in a fast-paced office environment. Ability to handle a degree of stress as a result of working with what may be difficult clients and the ability to utilize emotional intelligence when dealing with people of all backgrounds. Deliver information effectively and decisively. Must be 21 years of age. Must have and maintain a valid driver's license. Knowledge and use of Microsoft Office. Must be certified by the Department of Correction in the Order in the Court program to conduct both disciplinary hearing board screenings and hearing.
$30k-47k yearly est. 28d ago
Pre-Litigation Case Manager/Paralegal
Hensley Legal Group PC 3.5
Clinical case manager job in Fishers, IN
Job DescriptionDescription:
At Hensley Legal Group, we believe the law is ultimately about people. If you're someone who thrives on guiding others through stressful moments with clarity, care, and confidence, this may be the role where your work truly matters. We're looking for a thoughtful, organized, and compassionate casemanager to support clients through the pre-litigation phase of their personal injury matters. In this role, you'll be a steady presence for clients, a trusted partner to our attorneys, and a key force in moving cases toward meaningful resolutions while living out our mission of leaving people better than we found them.
Who We Are
At Hensley Legal Group, we're dedicated to serving individuals who have been injured or disabled, and we approach every case with compassion, integrity, and purpose. Our team is united by a shared mission: making a meaningful impact in the lives of personal injury clients who trust us during their most difficult times. Our in-office team works collaboratively, communicates openly, and supports one another in delivering top-quality results. As a casemanager, you'll be part of a fast-paced environment where your contributions help drive the success of one of the region's preeminent firms.
What You'll Do
As a Pre-litigation casemanager, you will help develop and move pre-litigation cases toward settlement or litigation under the guidance of our Pre-Litigation Attorney. You'll serve as the primary point of contact for clients, answering questions, providing updates, and offering reassurance throughout the life of the case. From intake to resolution, you'll direct the flow of each file, keeping detailed notes of communications and tasks while ensuring nothing falls through the cracks. You'll work closely with the attorney to collect evidence, insurance information, and asset documentation, review and respond to incoming mail, and prepare demand packages for review and valuation. You'll also help commence negotiations and ensure each pre-litigation matter is properly closed in our system once settlement is reached. In short, you'll be the face and voice of the firm for your clients, helping them feel informed, supported, and confident every step of the way.
Who You Are
You are someone who genuinely enjoys helping others and takes pride in being reliable, prepared, and responsive. You're comfortable managing multiple priorities, communicating with people from all walks of life, and navigating sensitive conversations with professionalism and empathy. As a casemanager, you understand the importance of follow-through, documentation, and clear communication, and you bring calm structure to complex situations. You align naturally with our EPIC core values-Excellence, Passion, Impact, and Courage-and you want your work to make a difference beyond a checklist of tasks.
You Bring
You bring a high school diploma or GED, with a college degree or prior paralegal or pre-litigation casemanagement experience preferred. You're highly organized, detail-oriented, and known for your dependability. Your project and time management skills allow you to keep cases moving forward without losing sight of the human story behind each file. You communicate clearly and confidently, deliver strong customer service, and approach conflict resolution with maturity and care. Most importantly, you show initiative, think critically, and are motivated to grow in a casemanager role where your judgment and compassion matter.
Why You'll Love It Here
At HLG, you'll join a team that believes in lifting people up-both our clients and each other. You'll be part of a mission-driven culture that values purpose, compassion, and excellence. This is an in-office role with a flexible schedule centered around core hours, and once training is complete and performance expectations are met, there could be an opportunity to work from home one day per week. A comprehensive benefit plan includes medical, dental, vision, 401(k), paid parental leave, and even a pet benefits program.
Click to upload your resume and cover letter, and we'll be in touch within 24-48 hours. Special consideration will be given to applications that include a cover letter. Apply today and take the next step in a role where your expertise truly makes an impact.
Requirements:
$31k-43k yearly est. 14d ago
Case Manager for Marion County
Indiana Professional Management Group 3.8
Clinical case manager job in Indianapolis, IN
*IPMG is now happy to offer a sign on bonus of $500 within your first 6 months with us!*
IPMG is 100% Employee Owned!
We partake in an Employee Stock Ownership Plan (ESOP) that invests employees into the company stock. This allows Employee Owners to share in the growth of IPMG!
Let's talk about IPMG's CaseManager position! This full-time, hybrid position, requires travel to community-based meetings multiple times per week, and requires working remotely from a home office setting.
This position requires in-person meetings; therefore, applicants must live within the State of Indiana or within 10 miles of the state line.
Why IPMG?
Work-life balance--IPMG offers an after-hours crisis line for our Individuals so
you
don't have to be on call!
Dedicated training program
Opportunities for advancement
Generous paid time off and company holidays--including birthday, work anniversary, and mental health days!
Expense and mileage reimbursement
What You'll Do:
Provide information and education to help Individuals understand the Medicaid waiver process
Create an Individual support plan based on the strengths, needs, goals, and desires of the Individuals we serve
Help Individuals access services and supports they need to meet their goals
Facilitate regular community-based team meetings to review plan of care and collaborate with service providers as needed
Who You'll Work With:
Casemanagers work with Individuals on two Medicaid Waivers; Family Supports Waiver (FSW) and Community Integrated Habilitation Waiver (CIH)
What You Need:
A valid driver's license, car insurance, and reliable transportation
A Bachelor's Degree in Human Services and a minimum of one year of experience working with Individuals with intellectual and developmental disabilities
Designated home office setting with computer, internet service, and smart phone
If you are passionate about making a difference and meet the qualifications, we encourage you to apply and join a team where your contributions are valued and celebrated.
$30k-36k yearly est. Auto-Apply 4d ago
Case Manager, Inpatient Rehabilitation
Cottonwood Springs
Clinical case manager job in Brownsburg, IN
Job Type: PRN
Your experience matters
At Community Rehabilitation Hospital West, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a CaseManager - Rehabilitation joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
Completes departmental orientation, initial and annual competencies.
Assists with departmental specific performance improvement initiatives collecting and reporting data as requested by supervisor.
As appropriate, consults other departmental staff to collaborate in patient care delivery, identify barriers to care and or discharge and develop solutions/resolution.
Completes documentation per workflow timeline and content requirements including completion of the Individual Plan of Care (IPoC) per CMS guidelines.
Schedules family conferences and/or communicates with caregiver following each team conference and more often as needed to keep patient and designated caregiver informed of progress and provides appropriate information related to goal achievement, course of rehabilitation stay, and plans for discharge.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Competitive Pay Rates
Superior Quality Patient Outcomes
Supportive Leadership and Culture
Qualifications and requirements:
Current Registered Nurse or Social Work licensure or Healthcare professional licensure as Respiratory Therapist, Physical Therapist, Speech Language Pathologist or Occupational Therapist.
Certification inCaseManagement or Rehabilitation Nursing preferred; for example, Commission for CaseManager Certification (CCM); Association of Rehabilitation Nurses (ARN) certification, American CaseManagement Association (ACM) or Board Certification in CM by the ANCC e.g.: RN-BC
Minimum of 2 years social work or casemanagement experience in an inpatient setting highly preferred; acute/rehabilitation hospital experience preferred.
Must have good organizational skills, time management skills and analytical ability in order to interpret information and carry out duties independently
Must be cooperative and have the desire to be a team player.
EEOC Statement
“Community Rehabilitation Hospital West is an Equal Opportunity Employer. Community Rehabilitation Hospital West is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$30k-47k yearly est. Auto-Apply 60d+ ago
Field Case Manager (RN) - Part-time - Indianapolis, IN
Ek Health Services 3.7
Clinical case manager job in Indianapolis, IN
Ever considered a career as a CaseManager? If you love being a nurse, facilitating healthcare plans, and knowing you made a positive impact on your patients' health, consider a rewarding career as a Nurse CaseManager with EK Health. This is a great opportunity for seasoned or new Nurse CaseManagers!
This position is part time (10-25 hours per week based on need) and will require travel in the Indianapolis, IN metro area (mileage is reimbursed and travel time is paid). Part-time hours are Monday-Friday between 8am - 5pm local time.
Some Highlights:
No weekends or holidays
Part time (10-25 hours/week)
Remote position (with local travel in the Indianapolis area required)
Excellent orientation and mentoring program
Woman and minority owned business
Opportunities for career advancement
Caring, family environment
Here's a snapshot of what you'll be doing (not all-inclusive):
Complete in person visits at medical providers, employers and with injured workers
Perform a complete nursing evaluation to determine needs of patient
Review and evaluate all medical correspondence, provider reports, & treatment plan history
Evaluate clinical status of claimant and research for alternative options to treatment as warranted
Evaluate therapy facilities and their progress on specific cases
Maintain notes following discussions/meetings with injured workers, medical providers, claims examiners, and employers in the case file
Coordinate information between all parties (injured worker, physicians, employer, other providers, such as therapists, and attorney, if any is involved)
Pay, Benefits & Perks:
Starts at $40-$45 per hour based on experience, education, certifications and location.
We can offer additional compensation if you have one or more of the following certifications: CCM, COHN, COHN-S, CRRN.
401K
Paid Travel Time
Mileage reimbursement
Computer equipment & company phone provided
Monthly internet stipend
Requirements
Requirements:
Graduate of an accredited school of nursing
5 years' clinical experience as an RN outside of school
Valid state-appropriate RN license in good standing with no restrictions
Experience in Field CaseManagement, Workers' Compensation experience preferred, but not required
Experience in Home Health Care, Occupational Health considered a plus
High comfort level with computers and computer programs (MS Word, MS Excel, Email)
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better *
$30k-43k yearly est. 2d ago
Case Manager
Volunteers of America Ohio & Indiana 2.6
Clinical case manager job in Indianapolis, IN
Volunteers of America Ohio & Indiana seeks energetic and self-motivated CaseManager to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas.
The CaseManager will be responsible for developing service plans designed to ensure stable, permanent housing and monitoring of our clients for up to six months. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client
We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services.
CaseManager applicants must have a Bachelor's degree in the area of human and/or social services or the behavioral sciences. Licensed Social Worker designation is highly preferred. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential). First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained
$28k-34k yearly est. Auto-Apply 60d+ ago
Entry Level Case Manager
Damar Staffing Solutions
Clinical case manager job in Indianapolis, IN
Client Information\- A nonprofit community center founded in 1984. Services including: preschool, food pantry, Senior Program, GED\/HSE program and ESL program.
Casemanager is responsible for providing direct service and support to individuals and or clients; handling referrals; coordinating participant needs; and assisting clients in developing a plan of sustainability.
Major Responsibilities
â
Provide one\-on\-one casemanagement. Interview and assess clients to determine needs eligibility.
Maintain accurate data on each client to facilitate program services and to assess their impact on the client and their family.
As needed, coordinate clients with obtaining appropriate services, help schedule appointments, link clients to providers; initiate intake process to provide immediate emergency assistance.
Build relationships with local apartment complexes and landlords to assist families in need.
Perform internal âSeven Touches Approachâ which would be outlined upon hire. Must be comfortable with completing intake process of up to 100 clients in a timely
manner.
Participate in social service training, staff meetings, and other gatherings as required.
Enter client data into to internal database; maintain good casemanagement notes to track client progress.
Requirements
Any combination of education and experience that provides the knowledge, skills and ability to perform duties of this position. Associate degree in Human Services or Bachelors in Social Work a plus.
Above average written and verbal communication; excellent listening skills
Average Microsoft Office Suite skills (Word, Excel, PP, Outlook)
Work effectively with internal and external individuals; including other professionals in the community; engagement via electronic media
Integrity and a positive attitude; self\-starter demonstrating initiative while effectively adapting to change
COVID vaccination a plus
Hours: TBD
Starting pay up to $40,000
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How much does a clinical case manager earn in Greenwood, IN?
The average clinical case manager in Greenwood, IN earns between $32,000 and $58,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.
Average clinical case manager salary in Greenwood, IN