We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Looking for a job?
Let Zippia find it for you.
Operations Manager
GGP
Co-manager job in Pineville, NC
Business Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 110 high-performing retail assets, encompassing over 103 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Operations Manager is responsible for the cost-effective operation, maintenance, and long-term preservation of the physical assets of the property. The Operations Manager assists the (Sr) General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety & health principles, contracted services oversight, and project management.
Responsibilities
Operate a clean, well maintained property providing guests with a positive shopping experience
Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner
Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics
Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints
Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts
Ensure property safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation is maintained and posted
Support the Safety, Health, and Environment program by incorporating Brookfield Properties' Life Saving Principles into your work planning and execution
Support corporate sustainability efforts to reduce the property's carbon footprint
Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation
Manage and develop direct reports while ensuring compliance with all company policies and procedures
Partner with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations
Review and approve invoices for accuracy and monitor for timely payment
Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets
Participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may be defined as on call, when appropriate, and the MOD is required to be on-site at least one Saturday per month. The on-site requirements of the MOD will be determined and approved by leadership.
Other duties as assigned
Qualifications
High School Diploma or GED Required
Bachelor's degree preferred
2+ years of experience or training in shopping centers or equivalent management and leadership
3+ years of facilities operations or construction management preferred
Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics
Strong leadership, interpersonal and relationship building skills
Strong project management, organizational, and problem-solving skills
Good working knowledge of financial analysis, budgeting, and forecasting
Effective writing and communication skills to include supervise, train and direct teams
Ability to adapt to changing work environment
Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance
Recognized industry certification preferred
OHSA General Industries 30-hour course preferred
Core Competencies: Decision Quality, Directs Work, Builds Networks, Communicates Effectively, Being Resilient
Required
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to do the following:
The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms.
The employee is occasionally required to climb stoop, kneel, crouch, or crawl.
The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in this work environment is usually moderate.
The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions.
Benefit Information
Competitive compensation
Medical, Dental and Vision beginning day 1
401(k) Company matching
401(k) Vests on Day 1
Career development programs
Charitable donation matching
Generous paid time off (i.e., vacation, personal holidays, paid sick time)
Paid Volunteer Hours
Paid Parental Leave
Family planning assistance including IVF, surrogacy, and adoption options
Wellness and mental health resources
Pet insurance offering
Childcare Assistance
Commuter benefits
A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPR
$56k-94k yearly est. 1d ago
Aviation Operations Manager
ABM Industries, Inc. 4.2
Co-manager job in Charlotte, NC
ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe opera Operations Manager, Operations, Aviation, Manager, Operation, Manufacturing, Property Management, Management
$56k-99k yearly est. 4d ago
Assistant Retail Manager (Part Time)
AEG 4.6
Co-manager job in Hickory, NC
• Restock store and clean following games and events • Work team store during games and manager operations • Supervise additional game day staff in retail and help provide training as needed • Stock and prepare kiosk/satellite locations • Conduct seasonal physical inventories
• Manage inventory, keeping a balance between in-store POS and e-commerce platform
• Tag new items as they arrive and consult with AGM of Merchandise on store layout
• Assist in fulfillment of online orders
Qualifications:
• Strong communication skills and customer service.
• Must be well organized and flexible to meet time, priority and workload demands.
• Must be able to lift, pull push and/or carry 30 pounds as necessary.
• Ability to stand, sit and walk for up to 6-8 hours.
• Ability to work independently and in a team environment
• Team player
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. These duties are not all inclusive and may change at any time. This is a seasonal position running from March 2026 - September 2026
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$39k-51k yearly est. 2d ago
General Manager
Intrepid Prosperity
Co-manager job in Charlotte, NC
General Manager
Industry: Physical Security | Construction | Infrastructure |
Employment Type: Full-time
About the Role
A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment.
Key Responsibilities
Lead daily operations across multiple service lines including fencing, barriers, and access control installations
Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement
Manage and develop cross-functional teams including project managers, field crews, and operations staff
Oversee scheduling, budgeting, procurement, and job costing processes
Drive operational improvements and standardization to support scalability
Foster a culture of safety, compliance, and quality assurance
Partner with executive leadership to align on strategic goals and market expansion
Build and maintain strong relationships with customers, vendors, and subcontractors
Ideal Candidate
6-12 years of leadership experience in construction, security systems, or industrial services
Proven track record of managing operations in a fast-paced, project-based environment
Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus
Demonstrated success with P&L ownership and KPI-driven performance management
Strong knowledge of field operations, labor/resource planning, and subcontractor management
Comfortable operating within a private equity-backed company or growth-stage business
Excellent communication and team leadership skills
Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred)
Compensation & Benefits
Competitive base salary + performance-based bonus
Health, dental, and vision benefits
401(k) with company match
PTO and paid holidays
Vehicle allowance or company vehicle
$44k-83k yearly est. 3d ago
General Manager of Construction
Wide Effect Talent Solutions
Co-manager job in Charlotte, NC
Key Responsibilities:
Oversee regional operations, sales, and administrative activities
Own regional project P&L through cost control, estimating, purchasing, subcontracting, and billing oversight
Hire, train, and lead field and office teams
Direct sales and operations teams to resolve complex project and customer issues
Assign projects and balance workloads to meet schedules and quality standards
Ensure effective planning, scheduling, and timely project completion
Approve and manage vendors and subcontractors
Build and maintain relationships with multifamily customers and industry partners
Review contracts, job progress, sales, and operations reports
Ensure timely billing, collections, and issue resolution
Qualifications:
Construction experience required (multifamily preferred)
High school diploma or equivalent
Valid driver's license and ability to travel (50%+)
Experience with Procore, NAV, Sage, or similar systems preferred
Proficiency with Microsoft Office
Strong leadership, communication, and customer service skills
Decisive, organized problem solver with sound judgment
$44k-83k yearly est. 4d ago
Operational Excellence Manager
Cypress HCM 3.8
Co-manager job in Fort Mill, SC
This exciting role will be responsible for the company's overall Lean & Six Sigma training, projects, and implementation. A solid understanding of Lean and Six Sigma processes within a manufacturing environment is necessary to succeed in this role. They are headquartered in the Fort Mill, SC area. The company is a leading designer and manufacturer of solar cells and PV Modules for the renewable energy industry. If you are an individual who loves to implement Lean & Six Sigma processes and train teams to be Six Sigma certified, this role could be for you!
Responsibilities:
Participate in the company's Long-Term and Mid-Term Strategy Deployment process.
Facilitate and support Annual Hoshin Planning processes at the site and functional level.
Facilitate annual Value Stream Mapping and Value Chain Mapping events to support Annual Hoshin and Budgeting processes.
Identify teams, project opportunities, actions, required training, and deployment methodologies resulting from Annual Hoshin Planning, Value Stream Mapping, and Value Chain Mapping events.
Collaborate with Operations, Product Engineering & Development, Supply Chain, Sales, and all other business functions to align, select, prioritize, and plan Lean and Six Sigma projects and kaizen targets, as well as training needs, identified during the Annual Hoshin Planning process.
Develop, coordinate, and manage Lean & Six Sigma training plans to support annual projects and kaizen targets.
Assist sites and functional teams in integrating resulting initiatives and project decks to build the Annual Budget Plan.
Lead Lean & Six Sigma Black Belt high-impact projects (~ $500K+/project) identified during the Annual Hoshin Planning process.
Facilitate the deployment of the company's Production System.
Drive SPS KPIs and goals across the enterprise.
Lead other Lean & Six Sigma Black Belt projects assigned by the Corporate Director of Continuous Improvement and Quality.
Travel to the location and support other Corporate Lean & Six Sigma Black Belts and their projects as required.
Attend the company's Lean & Six Sigma Black Belt training course and attain the company's Lean & Six Sigma Black Belt certification within established timelines.
Develop and assist in the creation and improvement of the company's White Belt, Yellow Belt, Orange Belt, and Green Belt training material.
Conduct company Lean & Six Sigma training courses for White Belts, Yellow Belts, Orange Belts, and Green Belts.
Assist in the creation and improvement of the company's Blue Belt, Brown Belt, and Black Belt training material.
Establish and deploy the company's Lean & Six Sigma Program maturity growth Road Map.
Drive and deploy the Lean & Six Sigma program through cross-functional and cross-site collaboration efforts.
Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry.
Define the company's Lean & Six Sigma Program KPIs, goals, and metrics.
Implement and manage the company's Belt Program.
Drive Belt Certification goals and performance across the enterprise.
Coach other belts in applying correct methodologies, closing projects on time, and successfully achieving certification.
Manage Lean & Six Sigma project decks and funnels to ensure the company's Lean & Six Sigma operational and financial goals are met.
Assist site management and personnel with analysis and improvement of asset utilization, line flow constraint analysis, and improvement.
Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities.
Support Supplier Quality and Customer Quality Program Managers with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Support site management and personnel in improving the utilization of MES and other automated data collection and analysis systems.
Support Safety, Product Engineering, Operations, and Sales teams to ensure the highest level of safety in our products and processes.
Support Product Design and Manufacturing Engineers in driving innovation, improving existing designs, and reducing defects.
Work with IT to develop information systems and automated, intelligent dashboards for the Lean & Six Sigma Program:
Project & Program Financial Benefits review, approval, and tracking
Project Status Tracking
Project Methodology workflow and tracking
Employee Certification workflow and tracking
Minitab License Management
Establish operating mechanisms for reviewing, reporting, and communicating Lean & Six Sigma program performance and maturity progress at multiple levels in the organization.
Manage budget targets and financial reporting on Lean & Six Sigma projects and Kaizen.
Participate in Continuous Improvement and Quality Summits, Share and Learn, and Benchmarking events.
Qualifications:
Bachelor's degree, or equivalent work experience (Engineering preferred).
Minimum 7 years working in a Process Improvement, Quality, or Operational Excellence organization
Minimum 5 years in a company with a strong, recognized Lean & Six Sigma program and culture.
Minimum 3 years of Project Management experience managing large-scale, cross-functional projects.
Comfortable with up to 40% travel to
Proven record of results management in a matrix environment.
Demonstrated Minitab proficiency and ability to teach Minitab to others.
Ability to travel as required.
Lean Certification preferred.
Six Sigma Green Belt or Black Belt preferred.
PMP or PRINCE2.0 certification preferred.
Salary Range:
$110,000-120,000 per year and potential for 8-10% annual bonus
$110k-120k yearly 5d ago
Manager, Competition Operations
Nascar 4.6
Co-manager job in Concord, NC
At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
NASCAR Event Management seeks a talented professional to join in the position of Manager, Competition Operations.
The Manager, Competition Operations ensures all NASCAR race events are held to the highest standards of preparation in competition areas; including but not limited to personnel, safety, aesthetics, logistics, and functionality.
Duties include but are not limited to:
Serve as a project manager on multiple critical initiatives at any given time related to the execution of the NASCAR event, participating National Series and Touring Series, as well as growth of new/future racing venues.
Serve as race director for NASCAR's development series' as well as ARCA touring level events; leading all practice, qualifying and race activities.
Travel for site visits to all assigned racetracks on the National series schedules to conduct site surveys, reporting and correcting any faults found in facilities preparedness prior to the series' arrival.
Serve as a liaison representative between NASCAR and the venue during construction projects.
Coordinate with broadcast partners, NASCAR Productions and timing and scoring on display equipment, fiber runs, and camera placements around the facility.
Compile and submit reports on the condition of each facility, outlining improvement plans to correct deficiencies, improve functionality.
Produce comprehensive operational handbooks for all key departments to reference prior to each event, designed to aid in trouble-shooting issues and inform all parties of infrastructure capabilities.
Lead pre- and post-event logistics debriefs with the facilities and key departments to align plans and prioritize future growth objectives.
Participate in NASCAR National Series rule book development, specifically as it relates to sporting regulations.
Coordinate event minute-by-minute schedules with track leads, media, event experience, and marketing services personnel.
Approximate travel: 90%
Required skills/experience:
Bachelor's degree (B. A.) from four-year college or university preferred; and ten years industry-related experience and/or training; or equivalent combination of education and experience.
Proficient in Company software and hardware.
Valid Driver License
Ability to work efficiently in a fast-paced environment and remain calm under pressure.
Excellent organizational and multitasking abilities.
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work outdoors in changing weather conditions.
Flexibility to work irregular hours, including evenings, weekends, and holidays, in alignment with the race schedule and event calendar.
The compensation range for this position is:
$68,000 - $72,000
Benefits Information
Medical Insurance, Dental, 401k match,
For an overview of NASCAR Benefits, please navigate to: benefitsandwellness/
Apply Now!
Learn more about this role and our team by applying at ********************** for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
$68k-72k yearly 5d ago
Co-Manager II
Guess?, Inc. 4.6
Co-manager job in Charlotte, NC
The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager
Supervises: Assists Store Manager with key holders and all store associates
Essential Functions
People Development
* Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
* Training Completion: Ensure all associates complete training per company guidelines.
* Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
* Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
* Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
* Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
* Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
* Payroll Management: Meet all payroll expectations.
* Loss Prevention: Control company assets by meeting all loss prevention measures.
* Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
* Decision Making: Use sound judgment when making decisions.
* Communication: Maintain excellent communication skills.
* Integrity & Respect: Act with integrity and respect.
* Adaptability: Adapt to changes required by the business.
* Multitasking: Ability to handle multiple tasks simultaneously.
* Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
* Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
* Proficiency in personal computer use and detailed report analysis.
* High school education or equivalent preferred.
* Ability to perform heavy lifting in excess of 30 pounds.
* Ability to stand for a minimum of eight hours during scheduled shifts.
$136k-208k yearly est. 41d ago
Parts Manager
Infiniti of Charlotte 4.4
Co-manager job in Matthews, NC
Infiniti of Charlotte is currently seeking a highly motivated and experienced Parts Manager to join our team in the Charlotte, North Carolina area. This is a full-time position with a base salary plus a commission structure in the auto industry. As a Parts Manager, you will oversee the purchasing, inventory management, sales, and profitability of the parts department. This role is an individual contributor position and requires a strong leader who can effectively manage a team and drive results.
COMPENSATION & BENEFITS:
The compensation for this position is $70,000 to $110,000 per year, paid semi-monthly. In addition to a competitive salary, we also offer a comprehensive benefits package including health insurance, 401(k) with company match, paid time off, and opportunities for advancement within the company.
RESPONSIBILITIES:
- Oversee the day-to-day operations of the parts department, including purchasing, inventory management, sales, and profitability
- Establish and maintain relationships with vendors and negotiate pricing and terms to ensure the best value for the company
- Develop and implement strategies to increase parts sales and profitability
- Monitor and analyze sales and inventory data to identify trends and make informed purchasing decisions
- Train and mentor parts department staff to provide excellent customer service and achieve sales goals
- Ensure proper inventory levels and efficient stocking practices to meet the needs of the service department and retail customers
- Maintain a clean and organized parts department in accordance with company standards
- Collaborate with other department managers to identify opportunities for cross-selling and improving overall business performance
- Develop and enforce policies and procedures for the parts department to ensure compliance with company and industry standards
- Manage and resolve customer inquiries and complaints in a timely and professional manner
- Regularly review and update pricing strategies to remain competitive in the market
- Monitor and maintain accurate parts and labor sales records for reporting and analysis purposes
REQUIREMENTS:
- High school diploma or equivalent, some college coursework or degree preferred
- 3-5 years of experience in an automotive parts management role
- Strong leadership and team management skills
- Proficiency in inventory management and purchasing
- Excellent customer service and communication skills
- Knowledge of automotive parts and industry trends
- Ability to analyze data and make informed business decisions
- Proficient in Microsoft Office and inventory management software
- Must be able to work flexible hours, including weekends and holidays if needed
EEOC STATEMENT:
Mills Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment and welcome applicants of all backgrounds to apply.
$70k-110k yearly Auto-Apply 60d+ ago
Parts Manager
Classic Collision 4.2
Co-manager job in Mooresville, NC
Verify and distribute parts in a timely, accurate and efficient manner and in accordance with center procedures, which allows employees to complete repairs in a timely manner
Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery
Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries
Inspect all parts for damage and quality/accuracy
Verify correct parts with mirror match within 2 hours of receipt
Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians
Post and scan parts
Return and re-order incorrect or damaged parts
Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary
Complete parts “hot runs” as necessary
Maintain pending credits at zero
Keep work area clean and well organized
Comply with all Classic safety rules, guidelines and standards
Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc.
Skill/Requirements
Must be at least 18 years of age
Must have a valid driver's license and be eligible for coverage under Classic's insurance policy (Not an excluded driver)
Ability to effectively communicate with others, oral and written
Ability to read and understand instructions, written estimates and work orders
Multi-tasking; adapts easily to fast-paced environment
Personable, friendly demeanor with “World Class” customer service approach to internal and external customers
Maintain a well-groomed, professional appearance
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Classic enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
$44k-58k yearly est. Auto-Apply 60d+ ago
Store Manager
Watson Apparel Co 4.1
Co-manager job in Concord, NC
A Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders, scheduling employee shifts and training new employees.Retail Store Manager duties and responsibilities
A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Manage all controllable costs with a view to maintaining profitability.
Ensure the store remains clean and presentable at all times.
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Required Qualifications:
3+ years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in a Store Manager, or a Team Supervisor role
Excellent leadership skills and the ability to work with teams
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Good communication and interpersonal skills towards customers, staff members, Company Leadership, Human Resources & Area/Zone managers
Excellent problem-solving capabilities, with the ability to work well under pressure
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
$34k-45k yearly est. Auto-Apply 3d ago
Showroom Manager
Tilebar 3.9
Co-manager job in Charlotte, NC
Inspire. Lead. Design the Future. TileBar is looking for a passionate and results-driven Showroom Manager to lead our new Charlotte showroom. This is your chance to shape a high-performing team, deliver exceptional client experiences, and build lasting relationships within the design and architectural community.
We're seeking a dynamic leader with a strong sales mindset, a love for design, and a talent for developing people. You'll oversee day-to-day operations, drive sales performance, and represent the TileBar brand with excellence and style.
What You'll Do
Lead and mentor a talented team to exceed sales targets and deliver world-class service
Build strong relationships with designers, contractors, and homeowners
Curate personalized design consultations and host in-showroom events
Own all aspects of showroom operations-from staffing to customer engagement to profitability
Act as a brand ambassador in the Charlotte design community
What You'll Bring
5+ years in sales leadership, preferably in retail, design, or luxury home goods
Proven track record of hitting sales goals and developing top talent
Deep understanding of customer experience, consultative selling, and showroom operations
Strong business acumen with P&L management experience
A passion for design and an eye for premium aesthetics
Experience with CRM platforms (Salesforce) and Microsoft Office Suite
Why Join TileBar?
Competitive base + bonus potential
Comprehensive benefits, PTO, and referral bonuses
Exciting growth opportunities in a design-forward company
A creative, collaborative, and high-energy work culture
Be the leader who sets the standard for excellence.
Apply now and help TileBar redefine the showroom experience in Charlotte and beyond.
$61k-91k yearly est. 8d ago
SALES DEPARTMENT
Mike Johnson's Hickory Toyota
Co-manager job in Hickory, NC
Reports to the Sales Manager Qualifications Education High school diploma or the equivalent. Licenses Driver's License Sales License Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
on a regular basis
Kneeling and/or Squatting
infrequently
Lifting
25 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership.
Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales.
Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process.
Utilize floor time effectively in meeting the customers needs and soliciting sales.
Determine each customer's vehicle needs by asking questions and listening.
Demonstrate and test drive vehicles.
Verify that customers are qualified for their wants, needs, and ability to buy.
Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Understand the terminology of the automobile business and keep abreast of technology changes in the product.
Perform pre-delivery inspection and road test before delivery to customer.
Deliver vehicles to customers after purchase. This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership.Understand equity and values, and be able to explain depreciation to customer.
Conduct telephone transactions courteously and promptly.
Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales.
Move and arrange display vehicles on showroom and on lot as directed by management.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.
Know and understand the federal, state and local laws which govern retail auto sales
Attend pertinent training and stay current with with sales department concerns and sales techniques.
Attend sales meetings.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, technological developments, etc...).
$42k-68k yearly est. 60d+ ago
Retail Store Manager PINEVILLE | Pineville Matthews Rd
Imobile 4.8
Co-manager job in Pineville, NC
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$34k-53k yearly est. 35d ago
Assistant Manager - 2nd
Rack Room Shoes 4.2
Co-manager job in Charlotte, NC
30781
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 3066
Rack Room Shoes 3066
Pay Range:
Blakeney Shopping Center
9876 Rea Road Ste A
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-38k yearly est. 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Co-manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Aviation Operations Manager
ABM 4.2
Co-manager job in Charlotte, NC
ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe operation of aviation services, including ground handling, passenger services, cargo operations, and related activities. This role requires strong leadership skills, in-depth knowledge of aviation regulations and best practices, and a commitment to delivering exceptional service to our clients.
$56k-99k yearly est. 4d ago
Retail Store Manager CONCORD | Bayfield Pkwy
Imobile 4.8
Co-manager job in Concord, NC
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$34k-54k yearly est. 35d ago
Assistant Manager - 2nd
Rack Room Shoes 4.2
Co-manager job in Monroe, NC
31308
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 490
Rack Room Shoes 490
Pay Range:
Poplin Place
3029 W Hwy 74
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Monroe, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
The average co-manager in Davidson, NC earns between $36,000 and $136,000 annually. This compares to the national average co-manager range of $35,000 to $119,000.