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  • Operations Manager DC

    Amico Lane 4.4company rating

    Co-manager job in Washington, DC

    We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
    $96k-139k yearly est. 4d ago
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  • Senior Store Manager

    Millman Search Group

    Co-manager job in Baltimore, MD

    Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation. Position Overview Reporting directly to the Director of Sales, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience. Key Responsibilities · Oversee daily operations, drive sales performance, and profitability across store locations · Lead, mentor, and develop store management teams to achieve excellence · Drive a client-first culture rooted in hospitality principles and exceptional service · Develop and implement strategies to meet and exceed sales goals and operational KPIs · Ensure consistent brand standards, visual merchandising, and store presentation across locations · Analyze business metrics and market trends to identify opportunities for growth · Manage inventory, staffing, scheduling, and budgets for both locations · Build and maintain strong relationships with clients, creating memorable experiences · Recruit, train, and retain top talent while fostering a positive team environment · Collaborate with the Director of Sales on strategic initiatives and business development Qualifications Required: · Proven experience in retail management with multi-unit oversight preferred · Background in a high level customer service environment · Demonstrated track record of delivering exceptional client service and driving sales results · Strong leadership skills with the ability to inspire, motivate, and develop teams · Excellent communication, interpersonal, and problem-solving abilities · Strategic thinker with strong business acumen and analytical skills Ideal Candidate: · Combines retail operations expertise with hospitality industry experience · Natural relationship-builder who thrives on creating connections with customers and teams · Entrepreneurial mindset with a passion for elevating client experience · Proven ability to drive results while maintaining a positive, service-oriented culture For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
    $94k-150k yearly est. 1d ago
  • GM Development Program: Lead Store Growth in Chicago

    Mom's Organic Market 4.1company rating

    Co-manager job in Silver Spring, MD

    A leading organic grocery retailer in Silver Spring is seeking candidates for its General Manager Development Program. This role involves team development and customer experience management, offering a starting salary of $80,000 to $100,000 per year with additional bonuses. Ideal candidates will have a degree and retail management experience, along with a commitment to leadership and flexible scheduling. Join us to make an impact in a supportive work environment. #J-18808-Ljbffr
    $80k-100k yearly 2d ago
  • Senior Funeral & Cemetery Sales Leader

    Northstar Memorial Group 4.4company rating

    Co-manager job in Frederick, MD

    A leading funeral service provider in Maryland seeks a Managing Partner for Funeral and Cemetery Sales. This role focuses on building a high-performing sales team and implementing effective sales strategies. Candidates should have over 5 years in funeral sales and at least 3 years in sales leadership. Proficiency in MS Office is required. The position offers the chance to significantly impact the success of the organization and lead from the front. #J-18808-Ljbffr
    $36k-86k yearly est. 3d ago
  • Assistant Store Manager

    Francesca's 4.0company rating

    Co-manager job in Bethesda, MD

    Location: 7101 Democracy Blvd. Bethesda, Maryland 20817Employee Type: RegularWe offer a creative and friendly environment with plenty of opportunity for advancement. **Who We Are**Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.**What You'll Do**Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:**Guest Experience*** Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.**Leadership*** Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.**Talent*** Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.* Establishing open, candid, and trusting professional relationships with your team.**Operations & Visual*** Supporting and enforcing company policies and procedures fairly and consistently.* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.**What You'll Get*** A flexible schedule* Growth and advancement opportunities* A generous team member discount* Monthly Incentive Program* Opportunity to participate in our 401(K) Plan* Medical, Dental, Vision, and Life Insurance available for FT positions* Paid Parental Leave**Position Requirements*** Previous supervisory experience, preferably in a specialty retail store* Ability to motivate others and work together to deliver sales results* Able to plan and execute tasks efficiently and independently* Flexible and adaptable* Ability to multi-task and balance multiple priorities* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays**Physical Requirements*** Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing* Must be able to work independently* Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success! #J-18808-Ljbffr
    $34k-40k yearly est. 2d ago
  • Store Manager - Georgetown

    Alice and Olivia 4.2company rating

    Co-manager job in Washington, DC

    Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long‑lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly--optimizing profitability and efficiency. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate across all arms of the business (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well‑rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the district and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays SALARY/BENEFITS: $90,000-$95,000/yr. plus monthly and seasonal bonuses Seasonal clothing allowance 401(k) with a company match Medical, dental, and vision PTO, floating holidays, and bereavement #J-18808-Ljbffr
    $90k-95k yearly 4d ago
  • Assistant Store Manager

    Tommy Bahama

    Co-manager job in Bethesda, MD

    Assistant Store Manager page is loaded## Assistant Store Managerlocations: Bethesda,MD - Bethesda Retailtime type: Full timeposted on: Posted Todayjob requisition id: R43728Please click to review our Applicant Privacy Policy.LIVE THE ISLAND LIFETommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!BE THE ISLAND GUIDE* Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.* Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience* Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager.* Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations ESSENTIALS FOR LIFE IN PARADISE* You have 3+ years of retail experience* You have 2+ years management team supervision experience* You have been exposed to merchandising and retail visual concepts* You have coached and developed a team* You have strong leadership and organizational skills* You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments* You have a College Degree in Business or a related degree* Willingness to perform other duties as required that are necessary to support the business ESSENTIAL PHYSICAL REQUIREMENTS* Lift and/or move up to approximately 50 pounds frequently* Bending/stooping/kneeling required - frequently* Climbing ladders - occasionally* Routine standing for duration of shift (up to 8 hours)* Ability to work varied hours and days including nights, weekends and holidays as needed*Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.***Rate Range: $20.00 or minimum wage - $35.00/hr**Mahalo (thank you) for your interest in Tommy Bahama!Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.Tommy Bahama participates in E-Verify. Details in . Right to Work Statement in and .Aloha!At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success - if you'd like to help us "Live the Island Life," we'd like to hear from you.Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. #J-18808-Ljbffr
    $20-35 hourly 4d ago
  • Assistant Store Manager

    Zamels

    Co-manager job in Washington, DC

    Zamel's Jewellery is currently looking for a passionate and dedicated Assistant Manager to join our team. This is a fantastic opportunity to join a prestigious national brand and contribute to its ongoing success, growth, and legacy. If you are someone who thrives in a fast-paced environment and has a flair for leadership, this could be the perfect role for you! Zamel's Jewellery is currently looking for a passionate and dedicated Assistant Manager to join our team. This is a fantastic opportunity to join a prestigious national brand and contribute to its ongoing success, growth, and legacy. If you are someone who thrives in a fast-paced environment and has a flair for leadership, this could be the perfect role for you! About Zamel's: Zamel's Jewellers is a prestigious name in the world of fine jewellery, renowned for its exquisite craftsmanship and timeless designs. Established in the 1950s, Zamel's continues to be a trusted choice for those seeking exceptional jewellery that celebrates life's most cherished moments. About the Role: As an Assistant Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the store. You will be responsible for supporting the Store Manager in driving sales, managing day-to-day operations, and leading a dedicated team to deliver exceptional customer service. Key Responsibilities: Team Leadership: Lead and motivate your team to achieve sales targets and company goals. Provide ongoing training and development to staff, fostering a positive and collaborative team culture. Customer Service: Deliver exceptional customer service to all of our guests by building genuine connections and creating bespoke experiences. Brand Ambassador: Live and breathe our values and ethos during every shift. Visual Merchandising: Maintain visual merchandising standards to create an inviting and aesthetically pleasing store layout that reflects our brand's image. Operational Excellence: Assist the Store Manager in daily operations including, opens, closes, stock management and ensuring compliance with our companies' policies and procedures. Sales Motivation: Drive the team to achieve and surpass sales targets by closely monitoring performance data, motivating staff, and developing effective sales strategies. About you: Strong Leadership Abilities: Ability to guide, motivate, and support a team, fostering a positive and productive work environment. Excellent Communication Skills: Clear and effective communication with both customers and team members, ensuring everyone is aligned and informed. Customer-Centric Attitude: A passion for providing exceptional customer service and creating a memorable experience for every client. Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and keep the store running smoothly, even during busy periods. Time Management: Ability to efficiently manage time and resources, ensuring tasks are completed on schedule and the store operates effectively. Drive for Excellence: A high standard of personal and professional performance, with a continuous focus on improving store operations and the customer experience. In return, Zamel's can offer you: Competitive Bonus and Commission Structure: Enjoy the benefits of a performance-based bonus and commission structure that rewards your hard work and the success of the store. Exciting Incentives: We offer incentives that recognize outstanding achievements and keep you motivated to reach your goals. Generous Employee Discounts: As part of the Zamel's team, you'll have access to exclusive discounts on our stunning jewellery collections. Career Development Opportunities: We are committed to your professional growth, offering ongoing training, development, and support to help you reach your full potential. Work with an Innovative Brand: As part of a national and innovative jewellery retailer, you'll be at the forefront of an industry leader, gaining exposure to cutting-edge designs and luxury products. Dynamic Team: You'll be working in a collaborative environment where you'll have the opportunity to learn from others, share your insights, and contribute to the overall success of the brand. Join us at Zamels and bring your passion for jewellery to a brand known for its innovation, elegance, and exquisite designs. Apply today to take the next step in your career! To apply please enclose your CV and a cover letter explaining your previous retail management work history at **********************.au with your name and the position you are applying for as the subject. #J-18808-Ljbffr
    $47k-62k yearly est. 4d ago
  • Assistant Store Manager - Georgetown

    Current Boutique

    Co-manager job in Washington, DC

    Your Path to Leadership in DC's Prestigious Neighborhood READY TO STEP INTO FASHION MANAGEMENT WHERE LUXURY MEETS PURPOSE? Georgetown represents more than just a location-it's where sophisticated taste meets conscious consumption, where embassy professionals and university students alike discover that sustainable can be stunning. As our Assistant Store Manager, you'll be an integral part of launching Current Boutique's newest location, developing your leadership skills while helping bring 18 years of luxury consignment expertise to this iconic neighborhood. You're not just supporting operations-you're co-creating experiences that matter. Every authenticated designer piece you help evaluate and present contributes to extending luxury fashion's lifecycle while building your expertise in high-end retail management. YOUR ROLE WILL INCLUDE: Support store leadership in delivering exceptional customer experiences to Georgetown's sophisticated clientele Develop your management skills through hands‑on training in team leadership, inventory management, and customer relations Master luxury fashion curation by learning authentication, evaluation, and styling for discerning customers Build relationships with Georgetown's diverse community of conscious consumers and luxury fashion enthusiasts Drive sales performance through personal styling, customer service excellence, and visual merchandising PERFECT FOR SOMEONE WHO: Has retail experience and is ready to step into management in the luxury consignment space Appreciates quality and craftsmanship and wants to deepen their understanding of designer fashion Thrives in sophisticated environments and can connect authentically with Georgetown's educated, diverse clientele Values growth opportunities and wants to build leadership skills in sustainable luxury retail Believes in our mission of making luxury fashion accessible while protecting our planet WHY GEORGETOWN? WHY THIS ROLE? As our Assistant Manager in Georgetown, you'll be part of bringing Current Boutique to 31st Street, surrounded by established luxury retailers and the energy of the university district. This is your opportunity to grow with us in a neighborhood where conscious consumption meets cosmopolitan sophistication-gaining experience that will serve your entire fashion career. You'll work alongside our Store Manager to build a team culture that reflects both Georgetown's refined aesthetic and Current Boutique's sustainable mission, developing skills in luxury authentication, customer relationship building, and retail leadership. BENEFITS & WHAT WE OFFER Comprehensive Fashion Education Extensive training on luxury fashion evaluation, authentication, and buying Learn designer brand histories, quality assessment, and market value analysis Develop expertise in trend forecasting and curating collections Competitive Compensation Package Compensation is competitive and based on experience and credentials Guaranteed annual pay increases Monthly performance‑based sales bonuses Health and dental insurance coverage Professional Growth & Perks Clear career advancement pathways within our expanding company Generous employee discounts on designer pieces Paid time off and sick leave Hands‑on experience with luxury brands and high‑end clientele WHY THIS MATTERS? You'll gain specialized skills in luxury fashion that are transferable across the industry-from authentication expertise to understanding market trends. This isn't just retail experience; it's fashion industry education that builds your professional value while preparing you for store management. Ready to grow your fashion career in Georgetown's prestigious retail scene? Apply today and take the next step toward fashion leadership with Current Boutique. #J-18808-Ljbffr
    $47k-62k yearly est. 3d ago
  • Assistant Store Manager

    Kohl's Peru

    Co-manager job in Washington, DC

    **Role Specific Information**********About the Role****As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.**What You'll Do*** Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment* Drive accuracy through completion of all required business directives such as merchandise disposition practices* Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes* Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience* Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer* Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes* Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner* Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently* Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention* Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources****All manager roles at Kohl's are responsible for:* Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed* Modeling, enforcing and providing direction and guidance to associates* Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues* Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands* Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results* Managing talent, including hiring, training, developing, and supervising* Accomplishing multiple tasks within established timeframes* Training, monitoring and reinforcing company policies, procedures, standards and guidelines* Maintaining adherence to company safety policies and ensuring the safety of associates and customers* Other responsibilities as assigned****What Skills You Have****Required* Must be 18 years of age or older* Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management* Great verbal/written communication and interpersonal skills* Excellent decision-making and problem-solving skills to make quick decisions* Strong people management skills and ability to develop talent* Flexible availability, including days, nights, weekends and holidays Preferred* Experience working in a retail environment, preferably in a managerial position* College degree OR equivalent combination of education and 2 years experience in retail or similar industry****Essential Functions****The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.* Ability to perform the accountabilities listed in the “What You'll Do” Section.* Ability to satisfactorily complete company training programs.* Ability to comply with dress code requirements.* Basic math and reading skills, legible handwriting, and basic computer operation.* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.* Perform work in accordance with the Physical Requirements section.Physical Requirements* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.* Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).* Ability to visually verify information and locate and inspect merchandise.* Ability to comply with health and safety standards.**Our purpose at Kohl's is to take care of families' realest moments.** Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities. #J-18808-Ljbffr
    $47k-62k yearly est. 3d ago
  • Store Manager (E-bike Retail)

    Whizz 3.7company rating

    Co-manager job in Washington, DC

    Store Manager Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager to lead our Washington e-bike store. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience. Salary: $70,000-$75,000 + performance-based bonuses Key Responsibilities: P&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage. Team Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals. Customer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations. Asset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts. Operational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs. Data & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency. This is a full‑time, exempt leadership role. The Store Manager is accountable for overall store performance and outcomes, rather than a fixed number of working hours. The role requires schedule flexibility and may involve extended working hours based on operational needs, including peak business periods, inventory counts, launches, and incident resolution. In practice, this role typically requires a time commitment of approximately 45-50 hours per week, depending on business demands At least 2 years of managerial experience in retail, consumer services, fast‑paced operational environments. Proven leadership and team development skills. Strong business acumen with the ability to analyze performance metrics and implement strategic plans. Excellent communication, problem‑solving, and organizational skills. Understanding of e‑bike mechanics or related technical experience (preferred). Experience with ERP/CRM systems and reporting tools (preferred). Spanish language skills are a plus, supporting a diverse customer base. Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance‑based bonuses: Enjoy additional bonuses tied to your outstanding performance. Opportunity to lead and shape the growth of a key store location. Company E‑Bike Program: Upon successful completion of the introductory period, eligibility to rent a Company e‑bike for only $1/month. Collaborative, innovative, and growth‑oriented environment. Whizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr
    $70k-75k yearly 3d ago
  • H&M Store Manager Pike and Rose, MD

    H & M Hennes & Mauritz Gruppe 4.2company rating

    Co-manager job in Bethesda, MD

    About the Role As a Store Manager, you'll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store format location and global & regional strategies. You have the responsibility of leading the full store team to excel. You create an inclusive culture that promotes collaboration and entrepreneurial spirit and are responsible & aware of the store's strengths, opportunities, and competitors. You'll also be the person who analyzes and follows up on sales, creating plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to your store format environment, global guidelines and regional strategies Represent yourself and the H&M brand positively during all customer interactions Establish, analyze, and follow up on sales & budget goals, and create plans to optimize results Ensure personal customer service is provided in all areas of the store, ensuring your team initiates customer interactions, guiding customers through fashion stories and works towards actively selling our products Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Schedule to budgeted hours plan in line with sales budget and commercial activities Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges Be aware of your store strengths and opportunities, identifying commercial opportunities and acting on them. Maintain competitor awareness & knowledge Manage store maintenance in a cost-efficient way Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Ensure good understanding of the local area of your store, customers, competition, and fashion trends Team & Development Responsible for talent and performance management in your store - recruiting, onboarding, upskilling, and developing your team Complete performance evaluations and succession planning to support business needs & team Retain and share your knowledge and skills with your team Strong collaboration with Area team and store leadership team including VMs Responsible for the teams planning & scheduling Regular communication to store colleagues to inform, motivate and inspire - daily/weekly meetings, etc Ensure all procedures, routines, security, and legal requirements in all areas of the store are followed Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Ensure a clean and tidy sales floor and back of house. Ensure high fashion quality, visual and commercial product presentation, with great garment care. Ensure good stock levels and provide input on allocation to relevant area or sales market colleagues Responsible for & supports with the daily opening & closing of store routines and processes Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards, processes, utilizing all tools and technology provided Upkeep & following best practices for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App, Click & Collect, Smart Store etc) Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global & local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout the store Update & maintenance of BOH areas for all colleagues (key information, health & safety, tidiness etc) Who You Are To be a successful and effective Store Manager, you'll be a strong leader who enjoys taking responsibility for others. Confident in team coaching & development. You must be ambitious, an effective communicator, an analytical solution finder, capable of working with numbers & managing statistics. Relevant experience working in a leadership position that you can apply to your role Retail management and retail operations experience Experience collaborating closely with a team Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Compensation: expected base salary range is $71.289 -$83.031 annually** EEOC Code: OFM Pay Status: Salary, Non-Exempt (Exempt for Top Volume locations) *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Programhere . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&Mis a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. Location Old Georgetown Road, Bethesda, United States #J-18808-Ljbffr
    $24k-51k yearly est. 2d ago
  • Store Manager - Fashion Swimwear Brand, DC Market

    Leap Inc. 4.4company rating

    Co-manager job in Washington, DC

    A retail company is looking for an innovative Store Manager in Washington, DC. This role involves leading a team, driving sales, and ensuring operational excellence. The Store Manager will utilize community insights to enhance customer engagement and brand presence. Responsibilities include team recruitment, effective management of store operations, and maintaining high standards of customer service. A competitive salary ranging from $65k to $75k, alongside a comprehensive benefits package, is being offered. #J-18808-Ljbffr
    $65k-75k yearly 4d ago
  • Lux Retail Store Manager - Hospitality Leader

    Boll & Branch

    Co-manager job in Bethesda, MD

    A leading home textiles brand in Bethesda, MD is seeking a passionate Store Manager to oversee daily operations and foster a welcoming, customer-focused environment. The Store Manager will lead a high-performing team, ensuring exceptional customer service and meeting sales goals. Ideal candidates will possess over 3 years of retail management experience in luxury or lifestyle sectors and have a hands-on coaching style. This role offers competitive salary and benefits, emphasizing community engagement and brand representation. #J-18808-Ljbffr
    $39k-69k yearly est. 3d ago
  • Store Manager - Montgomery Mall

    Lush Fresh Handmade Cosmetics

    Co-manager job in Bethesda, MD

    Ever wondered what it's like behind the bubbles? Lush North America has been creating fresh and handmade cosmetics for the past 20 years, keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the U.S. We are dedicated to fair trade sourcing, sustainable communities, and giving back through our Charity Pot Program. Store Manager As a Lush Store Manager, you embody our core values-Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You lead, motivate, and make business decisions while fostering an inclusive customer and staff experience. Responsibilities Recruit, hire, and develop a diverse team, training them on brand, product, and service. Collaborate with the team to exceed daily sales goals and deliver a unique, inclusive customer experience. Educate customers and staff on brand values and our positions on Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Increase product knowledge to make informed recommendations for every need. Demonstrate strong business acumen, developing and executing business plans that align with the American strategy to improve KPIs and achieve sales goals. Coach and develop staff through development plans, Lush tools, constructive feedback, and DEIB training initiatives. Maintain a diverse, equitable, inclusive environment, prioritizing DEIB training and collaborative solutions. Analyze performance concerns, create action plans, and engage staff with empathy and personal consideration. Recruit and select a mixed team with appropriate diversity, ensuring equal employment opportunity and support for career growth. Prioritize shop compliance, training, attendance, health & safety, and daily communication within your allocated budget. Manage stock and inventory, ensuring the right products at the right times, using inventory reporting tools and action plans. Create and execute merchandising plans to improve KPIs, train staff, and maintain a clean, beautiful environment. Schedule staff to meet peak times, recording breaks and meals accurately while staying within your labor budget. Qualifications 3-5 years managing in a retail environment. Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management. Excellent listening and communication skills. Excellent analytical, critical thinking, and troubleshooting skills. Excellent organization and time management skills. Strong customer service, supervisory, and sales skills. Knowledge and interest in skincare, natural beauty, and ethical business. Ability to work flexible hours to meet the needs of the shop, including holidays, evenings, and weekends. Preferred: Experience with consultation-based customer service models. Preferred: Ability to develop and train staff through positive coaching and feedback. Preferred: Strong record of accomplishment in developing retail staff careers. Preferred: Proficient in Excel, Microsoft suite, and adaptable to other systems as required. Preferred: Experience in cross-cultural collaboration and DEIB or social justice training. Preferred: Fluency in Spanish, French, or other languages. EEO Statement At Lush, we believe that fostering a culture of inclusion and respect within a diverse workforce is essential. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics protected by law. Montgomery Pay: $63,300 - $63,300 USD #J-18808-Ljbffr
    $63.3k-63.3k yearly 2d ago
  • Assistant Store Manager

    Johnnie-O 3.7company rating

    Co-manager job in Tysons Corner, VA

    Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented. Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. The Role The Role Johnnie-O is looking for a Retail Assistant Manager to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. Key responsibilities will include, but may not be limited to: Build a performance-driven, customer-first culture rooted in Johnnie-O values. Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager. Set clear expectations, track progress, and celebrate team achievements. Achieve and exceed sales goals through strategic planning and execution. Use clienteling tools to build long-term customer relationships and drive repeat business. Partner with marketing and community teams to plan events that engage the local market. Lead by example on the sales floor, modeling personalized, authentic service. Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations. Maintain a clean, organized, and inviting store environment. Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention. Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ. Qualifications 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands. Strong interpersonal skills with a genuine ability to connect with people. Proactive, solutions-oriented approach to delivering excellent customer service. Ability to adapt in a fast-paced environment and handle multiple priorities. Comfortable working a flexible schedule including evenings, weekends, and holidays. Ability to stand for extended periods and lift up to 20 lbs. Benefits & Compensation Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits Employee discounts Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee's time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment. To apply for this exciting job opportunity, please send your resume to: ****************************. We appreciate your interest in our company and look forward to hearing from you!
    $37k-45k yearly est. 21h ago
  • Assistant Store Manager (Metropole)

    TD Bank 4.5company rating

    Co-manager job in Washington, DC

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals* Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines* Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity* Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations* Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience* Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment* Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution* Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations* Leads and coaches advisory team on advice giving strategies and overall product and services acumen* Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives* Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights* Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth* Actively participates in community events, promoting the TD Brand while servicing the needs of the community* Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization* Undergraduate degree or equivalent experience* 2+ years experience working with customers and or sales in any capacity or equivalent* Supervisory or leadership experience preferred* Demonstrated ability to provide Legendary Customer Service* Strong verbal and written communication skills* Sales and Operational Management skills* Ability to manage competing priorities* Previous consumer and residential lending experience preferred* Proficient in Microsoft Office* Knowledge of banking products and services preferred* Demonstrated organization, interpersonal, communication and decision-making skills* Shows proficiency with expense management* Notary License (Preferred)* Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake* Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions* Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth* Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals* Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs* Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met* Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer* Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality- Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements* Leads and drives operational compliance of all Store operations including teller and platform operations* Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work* Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits* May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management* Develops/leads Store in Operational Excellence plan* Vault Management, including Monthly Vault and drawer audits* Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store* Understands and applies operating policies and procedures* Supports the timely and accurate completion of business processes and procedures* Escalates non-standard or high-risk transactions/activities as necessary* Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations* Supports and participates in process improvement opportunities* Ensures necessary due diligence to support the accuracy of all Customer transactions/activities* Proficiency, understanding, compliance with of the Bank Code of Conduct* Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken* Leads, reinforces, #J-18808-Ljbffr
    $47k-61k yearly est. 1d ago
  • Store General Manager - Bel Air, MD

    Petco Animal Supplies, Inc.

    Co-manager job in Bel Air, MD

    Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.* We love all pets like our own* We're the future of the pet industry* We're here to improve lives* We drive outstanding results together* We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.**Position Overview**The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.**Position Responsibilities**The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.**People*** Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.* Attract, hire, and retain a diverse team of top talent.* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.* Create a professional environment that inspires and encourages the growth and engagement of partners.* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.* Responsible for all partner performance management in the Pet Care Center.* Demonstrate and support a continuous improvement and growth mindset.**Performance*** Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.#LI-LF2**Process*** Ensures the proper health, appearance, welfare, and proper handling of all animals.* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.**Other Essential Duties*** **MODEL INSPIRING LEADERSHIP**. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.* **PROMOTE SAFETY**. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.* **FOSTER A COLLABORATIVE CULTURE**. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.* **PRIORITIZE TALENT DEVELOPMENT**. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.* **ENGAGE AND BE PRESENT.** Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.**Education and Experience*** In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.* Excellence in communication and computer skills are also required.* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.* A working knowledge of general business practices is highly desirable, as are strong organizational skills.* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.**Supervisory Responsibility**The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.**Work #J-18808-Ljbffr
    $39k-69k yearly est. 21h ago
  • GM Development Program: Lead Stores & Grow Your Impact

    Mom's Organic Market 4.1company rating

    Co-manager job in Washington, DC

    A leading organic grocery retailer in Washington, DC is seeking a General Manager to oversee operations and foster employee development. The role offers a competitive salary range of $80,000 to $100,000 per year and comprehensive benefits, including a 401k matching. Ideal candidates should possess leadership qualities and a passion for enhancing customer experience, along with relevant management experience. #J-18808-Ljbffr
    $80k-100k yearly 4d ago
  • E-Bike Store Manager: Growth, Leadership & Ops

    Whizz 3.7company rating

    Co-manager job in Washington, DC

    A leading transportation solutions company is looking for a Store Manager in Washington, D.C. This full-time role includes overseeing store operations, leading a dynamic team, and driving sales to enhance customer experience. Candidates should have at least 2 years of managerial experience in retail and strong leadership skills. This position offers a salary between $70,000 and $75,000, plus performance-based bonuses, with opportunities for career growth in a collaborative environment. #J-18808-Ljbffr
    $70k-75k yearly 3d ago

Learn more about co-manager jobs

How much does a co-manager earn in Randallstown, MD?

The average co-manager in Randallstown, MD earns between $41,000 and $150,000 annually. This compares to the national average co-manager range of $35,000 to $119,000.

Average co-manager salary in Randallstown, MD

$79,000
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