Post job

Computer network administrator vs help desk administrator

The differences between computer network administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer network administrator and a help desk administrator. Additionally, a computer network administrator has an average salary of $69,113, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a computer network administrator include customer service, computer network and PC. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Computer network administrator vs help desk administrator overview

Computer Network AdministratorHelp Desk Administrator
Yearly salary$69,113$49,798
Hourly rate$33.23$23.94
Growth rate5%5%
Number of jobs96,276130,180
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Average age4343
Years of experience22

Computer network administrator vs help desk administrator salary

Computer network administrators and help desk administrators have different pay scales, as shown below.

Computer Network AdministratorHelp Desk Administrator
Average salary$69,113$49,798
Salary rangeBetween $51,000 And $93,000Between $34,000 And $71,000
Highest paying CityRedwood City, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyGoogleHoulihan Lokey
Best paying industryManufacturingFinance

Differences between computer network administrator and help desk administrator education

There are a few differences between a computer network administrator and a help desk administrator in terms of educational background:

Computer Network AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Computer network administrator vs help desk administrator demographics

Here are the differences between computer network administrators' and help desk administrators' demographics:

Computer Network AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 89.5% Female, 10.5%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 64.0% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between computer network administrator and help desk administrator duties and responsibilities

Computer network administrator example responsibilities.

  • Establish and manage SharePoint base intranet for departmental and interdepartmental support.
  • Administer network and routing protocols (TCP/IP, DNS, DHCP, SMTP).
  • Install and configure computer workstations and configure laptop computers for RAS and docking station connections on LAN.
  • Install, administer, and maintain networks with many servers, switches, routers, wireless access points, and firewalls.
  • Install and configure VPN client.
  • Administer electronic mail and SQL servers.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Computer network administrator vs help desk administrator skills

Common computer network administrator skills
  • Customer Service, 15%
  • Computer Network, 7%
  • PC, 5%
  • Switches, 5%
  • Troubleshoot, 5%
  • Desk Support, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

Browse computer and mathematical jobs