Contact clerk vs office assistant

The differences between contact clerks and office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an office assistant. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an office assistant are data entry, patients, and customer service.

Contact clerk vs office assistant overview

	Contact Clerk	Office Assistant
Yearly salary	$56,459	$31,517
Hourly rate	$27.14	$15.15
Growth rate	-	-5%
Number of jobs	67,800	103,293
Job satisfaction	-	5
Most common degree	High School Diploma, 40%	Bachelor's Degree, 42%
Average age	43	47
Years of experience	2	2

Contact clerk vs office assistant salary

Contact clerks and office assistants have different pay scales, as shown below.

	Contact Clerk	Office Assistant
Average salary	$56,459	$31,517
Salary range	Between $35,000 And $90,000	Between $24,000 And $41,000
Highest paying City	-	Washington, DC
Highest paying state	-	Vermont
Best paying company	-	Analysis Group
Best paying industry	-	Government

Differences between contact clerk and office assistant education

There are a few differences between a contact clerk and an office assistant in terms of educational background:

	Contact Clerk	Office Assistant
Most common degree	High School Diploma, 40%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	Western Carolina University

Contact clerk vs office assistant demographics

Here are the differences between contact clerks' and office assistants' demographics:

	Contact Clerk	Office Assistant
Average age	43	47
Gender ratio	Male, 27.3% Female, 72.7%	Male, 17.3% Female, 82.7%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between contact clerk and office assistant duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Office assistant example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
File client paperwork upholding HIPAA standards.

Contact clerk vs office assistant skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common office assistant skills

Data Entry, 16%
Patients, 14%
Customer Service, 9%
Telephone Calls, 7%
Scheduling Appointments, 6%
Front Desk, 6%