Quality Assurance Coordinator
Coordinator job in Erie, PA
Quality Assurance Coordinator
Our client, the Multi-cultural Health Evaluation Delivery System (MHEDS), an organization who values Flexible, Ethical, Positive Communicators, Culturally Competent, Productive, and Team Players has a need for a Quality Assurance Coordinator.
Job Summary
The Quality Assurance (QA) Coordinator supports the Chief Quality and Compliance Officer in carrying out MHEDS's quality and compliance program. This position is responsible for executing and monitoring quality initiatives, conducting audits, and ensuring consistent application of policies and procedures across sites. The QA Coordinator collaborates with providers, staff, and leadership to ensure patient safety, data integrity, and operational excellence in line with MHEDS's mission and compliance standards.
Duties & Responsibilities
Quality Assurance Implementation
Implement and monitor quality assurance policies, audits, and workflows developed by the Chief Quality & Compliance Officer (CQCO).
Conduct site-level and chart audits to ensure compliance with federal, state, and local healthcare regulations (e.g., HRSA, HIPAA, OSHA, CMS, and Joint Commission standards).
Verify adherence to patient safety, infection control, and billing/coding procedures.
Track key quality metrics and compile monthly reports for review by the CQCO and Board of Directors (BOD).
Performance Improvement & Training
Collect and analyze quality data, incident reports, and patient feedback to identify improvement opportunities.
Collaborate with the CQCO and department leads to design and execute quality improvement projects.
Provide on-site staff coaching and reinforcement of training developed by the CQCO on quality and compliance best practices.
Support performance improvement and patient satisfaction initiatives.
Risk Management & Incident Reporting
Investigate reported incidents, patient complaints, and compliance concerns; ensure proper documentation and escalation to the CQCO.
Track corrective actions and assist in evaluating their effectiveness.
Maintain records of adverse events, medical errors, and near misses in accordance with policy.
Coordination & Communication
Serve as the operational liaison between clinical teams and the CQCO for quality and compliance matters.
Participate in quality improvement committee meetings, presenting site-level data and recommendations.
Support consistency of practices and policies across all MHEDS locations
Safety
Adheres to safety, infection control, patient confidentiality, and related policies and procedures.
Company Values
Ensures the six domains of healthcare quality are met during each patient visit: patient safety, effectiveness, patient-centered, timeliness, efficiency, and equity.
Consistent with MHEDS' values, treats all supervisors, co-workers, direct reports, patients, and any other internal or external person with respect and dignity.
All other duties as assigned by supervisor and/or based on the needs of the health center.
Education and Experience
Education
Bachelor's degree in Nursing, Social Work, Healthcare Administration, or a related field; Master's degree preferred.
Experience
Minimum two (2) years of experience in healthcare quality, compliance, or operations.
Experience in community health or refugee/immigrant-serving organizations preferred.
Familiarity with EHR systems (eClinicalWorks preferred) and data management tools required.
Certifications
Certification or training related to Chronic Disease Self-Management or Medical Case Management a plus, additional training will be provided.
Knowledge & Skills
Excellent analytical, problem-solving, and communication skills.
Ability to travel between practice locations as needed.
Physical Demands
Normal medical/administrative office setting demands include lifting and carrying or delivering supplies that usually weigh less than 10 pounds, but may occasionally weigh 20-30 pounds, within the building. Must possess a valid driver's license and have the ability to drive a private vehicle.
Work Environment
The office and clinical areas are well illuminated, climate controlled, indoor areas. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood borne pathogens, chemical exposures, fire, mechanical and electrical hazards. Protective clothing and equipment are provided and required to be worn in potential exposure situations.
Interested, qualified candidates will please submit a résumé.
J.L. Nick & Associates & MHEDS are equal opportunity employers.
Coordinator of International Student Services
Coordinator job in Erie, PA
The Coordinator of International Student Services serves in the capacity of Designated School Official (DSO), assisting in maintaining university compliance with government regulations regarding international students; advises international students regarding immigration and visa regulations to assist them in complying with federal regulations governing their legal status while studying in the U.S; updates and maintains the Department of Homeland Security Student and Exchange Visitor Information System (SEVIS) for active F-1 students and coordinates institutional compliance actions and reporting; maintains accurate records; assists students in obtaining and submitting necessary documentation, such as transcripts, test scores, and financial statements; assists with international admissions application processing (undergraduate and graduate), including outreach, document review, credential evaluation, and application completion; coordinates international student orientation and on-campus activities to support the needs of all international students, their matriculation, and engagement; assists with developing and updating policies and facilitates training and information sessions on regulatory topics such as employment and practical training, travel and re-entry, maintenance of non-immigrant status, and other issues of concern to non-immigrants; and meets with and advises prospective international students, as well as continuing international students, to assist them with their enrollment challenges be they academic, financial, social, or personal. Learn more about this opportunity via the Coordinator of International Student Services
For full description, see PDF: /sites/default/files/coordinatorofinternationalstudentservices.pdf
Technology Coordinator
Coordinator job in Ashtabula, OH
Technology Coordinator
The Technology Coordinator will manage, maintain, and secure the district's entire information technology infrastructure to ensure seamless, reliable operation across all administrative and academic functions. This role is focused on core IT services, network management, hardware support, and daily helpdesk operations. The ideal candidate is a proactive problem-solver with expertise in managing the diverse technologies typical of a modern K-12 environment.
Qualifications
Required
· A Bachelor's Degree in Computer Science, Information Technology, or a related field
· A minimum of three to five years of experience in IT systems or network administration, preferably within a public or educational setting
· Hands-on experience managing the specific technologies listed (Active Directory, Google Workspace, Cisco/Extreme Networking Gear, etc.)
· Proven experience in helpdesk management and providing direct end-user technical support
· Strong analytical and problem-solving skills, with the ability to manage multiple priorities and projects simultaneously
· Excellent communication skills, both technical and non-technical, to interact effectively with all members of the school community (students, teachers, administrators, vendors)
Preferred
· Relevant IT certifications (e.g., CompTIA Network+, Security+, Microsoft Certified Professional, Cisco Certified Network Associate - CCNA)
· Experience with K-12 specific platforms like JamF School or Clever SSO
· Knowledge of scripting or automation tools
Essential Duties and Responsibilities
IT Operations and Helpdesk Management
· Manage the daily operations of the district's IT helpdesk, prioritizing support tickets and ensuring timely resolution of technical issues for staff and students
· Develop and enforce service level agreements (SLAs) for technical support
· Oversee the deployment, management, inventory, and lifecycle of end-user devices, including Chromebooks, iPads, and Microsoft Windows computers
· Provide technical expertise and Tier II/III support for a wide range of hardware and software issues
Network & Systems Administration
· Administer and maintain core infrastructure services, including Microsoft Active Directory and Google Workspace for Education
· Manage network components, including CISCO Switches and the ExtremeCloud IQ Wireless LAN (WLAN) environment, ensuring robust and secure connectivity across all buildings
· Oversee the LAN (Local Area Network) infrastructure, monitoring performance, troubleshooting connectivity issues, and planning capacity upgrades
· Manage identity and access management solutions, specifically the Clever Single Sign-On (SSO) portal, ensuring seamless and secure access to digital resources
· Implement and manage cybersecurity measures, including anti-virus software and firewalls, to protect district data and systems
Hardware & Peripheral Management:
· Install, configure, and maintain various classroom technologies, including interactive panels, projectors, and multi-function printers (MFDs)
· Administer the PaperCut Print Server to manage printing quotas, tracking, and cost recovery
· Manage specialized district systems, including the Hikvision Camera DVRs for surveillance and the VOIP phone systems for communication
Software & Platform Management:
· Administer device management platforms, including JamF School for Apple devices and Google Admin Console for Chromebooks
· Provide support for standard productivity software, including the Microsoft Office suite
· Coordinate with external vendors for hardware repairs, software licensing agreements, and procurement of new technology assets
Planning and Compliance:
· Assist in the development and implementation of the district's technology plan and budget, with a focus on infrastructure reliability and security
· Ensure all technology operations comply with relevant educational regulations, including data privacy laws (e.g., FERPA, COPPA)
Working Conditions and Physical Requirements:
· Primarily indoors in a school environment
· Ability to lift and move computer equipment, including servers, switches, and peripherals (up to 50 pounds)
· Occasional evening or weekend work may be required for system maintenance and upgrades
· Occasional exposure to blood, bodily fluids and tissue
· Occasional interaction among unruly children
· Occasional requirement to travel
· Occasional evening/weekend/summer work
· Frequent requirement to sit, stand, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, crouch, climb, kneel, and stoop
The Ashtabula County Educational Service Center is an equal opportunity employer. This job description identifies general responsibilities and is not intended to be a complete list of all duties performed. This document is subject to change in response to student demographics, staffing factors, funding variables, modified operating procedures, and other unforeseen events.
Clinical Education Coordinator
Coordinator job in Erie, PA
JOB SUMMARY: The Clinical Education Coordinator performs administrative tasks related to managing clinical rotations for LECOM's 3rd and 4th year medical students. Must have strong computer literacy and accurate data entry skills. Must be organized, responsible, and possess excellent grammar, writing, and proofreading skills. Attention to detail, ability to prioritize, and maintain confidentiality are essential. Essential duties will support the day-to-day operations of the office of clinical education.
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:
* Promotes and preserves the mission of LECOM;
* Prepares schedules and other documentation as designated by the director, liaising with other faculty and administrators as directed;
* Communicates promptly and efficiently with students, faculty and staff when required to do so;
* Reserves teaching accommodation through the LECOM system, as required by the director;
* Places materials in the LECOM student portal as required by the director;
* Maintains word documents, modifying and updating as and when required by the director;
* Transcribes case materials into appropriate software for electronic presentation;
* Processes examination data as and when required;
* Demonstrates knowledge and understanding of accreditation processes, governing body responsibilities and overall operation of the institution;
* Effectively communicates with affiliated organizations, consultants, vendors, etc. in all matters of mutual importance;
* Acts as departmental representative with faculty, staff, students, and visitors in a professional, friendly manner;
* Assists with maintaining daily schedule;
* Maintains FERPA / confidentiality concerning student information/grades and their security in accordance with applicable law and Institutional Policy and Procedure;
* Maintains professional appearance and pleasant demeanor at all times;
* Assists with disposition of incoming and outgoing correspondence;
* Maintains a filing system for all correspondence and for all pertinent records, answer phones, takes messages and performs various daily correspondences on an as needed basis;
* Participates in interviews with candidates for employment in Administration;
* Writes/processes Dean's Letters, reports, surveys, etc.;
* Assists in the writing/processing of correspondence, reports, surveys, etc.;
* Orders supplies in a timely manner;
* Participates in designated Institutional activities;
* Codes and submits all check requests and orders; and
* Other duties as needed / assigned by the Director and/or his/her designee to maintain efficient and effective daily operations.
EOE/AA/M/F/Vets/Disabled
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
* Strong computer literacy with MS Office Suite (Word, PowerPoint, Excel…etc.) and accurate data entry skills;
* Web-designing experience in the related field preferred;
* Excellent organizational skills;
* Maintaining an established work schedule;
* Ability to be self-reliant and follow instructions;
* Possess a typing speed of at least 65 wpm with a high degree of accuracy;
* Ability to create, take dictation, or transcribe documents;
* Assistant must have sound decision making capabilities and the ability to work independently and as directed by the ADCE;
* Expertise in typing/composing, editing and submitting surveys, reports, letters, memos, etc., via regular mail, certified mail, e-mail, Federal Express, or fax;
* Capable of assuming responsibility; initiating appropriate action; and maintaining confidentiality;
* Possess excellent grammar, writing and proofreading skills;
* Experience in using various office equipment, i.e. copier, fax, scanner, etc.;
* Ability to work in a fast paced environment that requires multitasking;
* Effectively using interpersonal and communications skills including tact and diplomacy;
* Effectively using organizational and planning skills, including, but not limited to, attention to detail and follow-through;
* Assessing and prioritizing multiple tasks, projects, and demands;
* Maintaining confidentiality of work related information and materials;
* Establishing and maintaining effective working relationships;
* The ability to accept work requests from other managers and supervisors in a respectful and cooperative manner and to independently answer such requests;
* The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
* The ability to devote full attention and energy to the important work of LECOM in a timely fashion; and
* Be able to be flexible to accept other duties needed/assigned for the Institution's needs.
MINIMUM QUALIFICATIONS: Education and experience equivalent to: a high school diploma or GED equivalent is required. An Associate or Bachelor's Degree is preferred. A minimum of two (2) to three (3) years' work experience in a business, industry or higher education environment is preferred.
Successful candidate must possess efficient and effective verbal and written communication skills, multi-task and problem solve, prepare reports and be proficient in Microsoft Word, Excel and other various internet resources to properly support and promote the mission of LECOM.
Practice Coordinator
Coordinator job in Meadville, PA
About Sound:
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year
About the Team:
The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse.
About the Role:
The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance.
The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay.
In this role, you will be responsible for:
Practice Operations and Support
General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable
Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events
Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures
As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds
Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates
Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits)
Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors
Developing and maintain practice orientation checklists and policies
Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables
Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care
Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts
Ensuring billing and documentation compliance for the practice
Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities
Participating in all medical group training offered by Sound pertinent to role and responsibilities
Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System
Providing general support for all Sound software applications
Establishing and maintaining group norms for the practice team, at direction of medical director
Maintaining visual/management boards to support team communications and recognition
Training/mentoring practice coordinators, as requested
Encouraging practice participation in Sound bedside/colleague engagement surveys
Staffing Operations
Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance
Reviewing and validating shift and productivity data for appropriate processing by payroll each month
Client Retention
Serving as general administrative liaison to hospital executives and staff regarding hospital needs
Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes
Ensuring client facing materials are refreshed with Sound current standards
Maintaining reports/trackers as requested
Ensuring accuracy of PCP database and distribution of PCP list
What we are looking for:
A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values:
Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority
Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process
Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people
Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction
Resourcefulness: Proactive willingness to utilize available information and tools to figure things out
Knowledge:
Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint)
Knowledge of relevant state and federal healthcare regulations
Knowledge of HR information systems and basic HR knowledge
Experience:
1-2 years of administrative support experience, preferably in a hospital or healthcare environment
1-2 years in customer service
Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
#SoundBC
Practice Coordinator
Coordinator job in Meadville, PA
About Sound:
Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year
About the Team:
The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse.
About the Role:
The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance.
The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay.
In this role, you will be responsible for:
Practice Operations and Support
General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable
Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events
Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures
As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds
Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates
Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits)
Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors
Developing and maintain practice orientation checklists and policies
Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables
Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care
Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts
Ensuring billing and documentation compliance for the practice
Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities
Participating in all medical group training offered by Sound pertinent to role and responsibilities
Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System
Providing general support for all Sound software applications
Establishing and maintaining group norms for the practice team, at direction of medical director
Maintaining visual/management boards to support team communications and recognition
Training/mentoring practice coordinators, as requested
Encouraging practice participation in Sound bedside/colleague engagement surveys
Staffing Operations
Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance
Reviewing and validating shift and productivity data for appropriate processing by payroll each month
Client Retention
Serving as general administrative liaison to hospital executives and staff regarding hospital needs
Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes
Ensuring client facing materials are refreshed with Sound current standards
Maintaining reports/trackers as requested
Ensuring accuracy of PCP database and distribution of PCP list
What we are looking for:
A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values:
Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority
Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process
Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people
Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction
Resourcefulness: Proactive willingness to utilize available information and tools to figure things out
Knowledge:
Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint)
Knowledge of relevant state and federal healthcare regulations
Knowledge of HR information systems and basic HR knowledge
Experience:
1-2 years of administrative support experience, preferably in a hospital or healthcare environment
1-2 years in customer service
Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
#SoundBC
LTSS Service Coordinator - Clinician (LSW, LCSW, LPN)
Coordinator job in Ashtabula, OH
LTSS Service Coordinator - Clinician (Case Manager) Hiring statewide across Ohio Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.
The LTSS Service Coordinator-Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case. As required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
How you will make an impact:
* Assists responsible RN in identifying members for high risk complications. Obtains clinical data as directed by the responsible RN.
* Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.
* Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
* Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.
* Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.
Minimum Requirements:
* Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
* Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.
Preferred Skills, Capabilities and Experiences:
* Strong preference for case management experience with older adults or individuals with disabilities.
* BA/BS in Health/Nursing preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyAdministrative & Finance Coordinator
Coordinator job in Erie, PA
Job DescriptionSalary: TBD by experience
Administrative & Finance Coordinator
Supervisor: Executive Director
Status: Part-time
Salary: TBD based on experience
Benefits: Paid holidays, flexible work schedule
Preferred Qualifications:
Associates or Bachelors degree in business, accounting, or related field (or equivalent experience 5+ years in the field)
Nonprofit experience
Required Qualifications:
Experience with AR/AP, payroll, or bookkeeping support
Strong organizational and time-management skills
High level of accuracy and attention to detail
Proficiency with spreadsheets and accounting or payroll software
Familiarity with QuickBooks or similar accounting systems
Experience supporting audits or compliance reporting
Ability to take initiative, work independently and meet deadlines
Clear communication skills (written and verbal)
Finance Support:
Process accounts payable and accounts receivable
Prepare invoices, track payments, and follow up on outstanding balances
Assist with payroll processing, including time verification and reporting
Maintain organized financial records and documentation
Support budgeting, audits, and fiscal reporting as needed
Grant invoicing and monitoring
Administrative Support:
Provide day-to-day office and operational support
Maintain systems, files, and internal processes
Coordinate with leadership on operational needs and deadlines
Assist with compliance-related documentation and reporting
Serve as a point of contact for internal staff on administrative matters
Support to Executive Director on many levels
General Duties:
Maintain confidentiality at all times
Identify inefficiencies and suggest process improvements
Support organizational priorities as needed
Quality Coordinator
Coordinator job in Greenville, PA
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
We have an opening for a Quality Coordinator at our nVent Greenville, Pennsylvania facility (formerly ILSCO Extrusions), that specializes in extruded and fabricated aluminum componentry for intercompany use and external third-party customers. This position reports to the Quality Manager and will be responsible for developing control plans and testing, root cause analysis and communicates corrective actions for the company's products and processes. The Quality Coordinator promotes the process audit techniques and ensures compliance throughout manufacturing operations.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Lead / Participate in Problem Solving Teams to develop corrective action plans for: Customer Complaints, Internal Quality Issues and Supplier Quality Issues
Participate in the Company Continuous Improvement / Lean Program. This includes either completing projects or a team member for a project
Participate in New Product Launch and completion of PPAP Submissions. This can include working with Company sub-contractors
Conduct Internal Quality System Audits per our ISO9001 Quality Management Program
Complete in-process checks and testing to support department in the event of team members' absence
Update and develop work instructions as needed
Assist the Quality Manager as directed
YOU HAVE:
High school diploma required; an associates / bachelor's degree in engineering or other technical fields is preferred
Three to five years' experience in manufacturing includes working in a team and collaborative environment for problem solving and continuous improvement.
Knowledge of problem solving and Lean Techniques, e.g. 8-D, Fish Bone Diagram 5-Whys', 5S and Kaizen
Experience conducting internal quality systems audits
Working with both customers and suppliers / sub-contractors
Experience completing PPAP Submissions and use of the core tools, (Control Plans, Gauge Studies, Process Capability Studies)
Proficiency in Microsoft Office, Outlook, Excel and Word, experience with Minitab a plus
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at **************
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
Auto-ApplyCommercial and Small Business Closing Coordinator III
Coordinator job in Erie, PA
The Commercial and Small Business Closing Coordinator III will be responsible for completing the due diligence for new loans and modifications, as well as facilitating the loan closing process by preparing closing documents or coordinating with external legal counsel. This position will effectively manage the loan from post customer acceptance through the closing to ensure outstanding customer satisfaction.
Essential Functions
* Order, review and analyze all required third-party vendor documents in relation to the collateral to be held on the loan
* Thoroughly review and understand approved credit memos
* Complete all due diligence associated with the satisfaction of loan approval conditions as established by Northwest policies and procedures, as well as customer identification requirements in a timely manner
* Verify the loans have been approved by the appropriate level of authority
* Manage the closing process through direct engagement with customer, lender, underwriter, attorney and/or title company.
* Conduct review of all loan documentation to ensure all legal, credit, collateral, and regulatory requirements are included in the documentation. This may include a wide variety of real estate and commercial documents and contracts, leases, assignments, easement agreements, title reports, appraisals, surveys, mortgage loan documentation, entity formation documentation, partnership agreements and other real estate transaction documentation.
* Manage title company process on originated loans including reviewing, analyzing title documents and encumbrances, surveys and parcel maps, leases, and purchase agreements. Communicate with the borrower to see that all title requirements are met at closing. Collateral may involve real estate in multiple counties and states.
* Coordinate the post-closing Legal Review of all loan documents for accuracy and completeness.
* *Ensure all original documents are scanned and uploaded to the system of record
* * Compile vital documents for the creation of paper file to be housed in vault
* * Original documents are received via inter-office, USPS or overnight services
* * Coordinate any curative actions required by the independent Quality Control/Legal Review.
* Ensure all documents to be recorded at county level are completed
* * Record via E-File OR
* * Send recording to county courthouse with appropriate recording payment
* Verify all applicable fees have been collected from the borrower and loan proceeds disbursed according to schedule.
* Send loan specific information to Loan Servicing for core system input and/or verification and maintenance.
* May be engaged in portfolio management work as needed.
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Qualifications
* Bachelor's Degree Business, Business Law, or Paralegal Program preferred
* 2 - 3 years Commercial real estate lending preferred Or
* 2 - 3 years Loan closing and documentation function in law firm preferred Or
* 2 - 3 years Experience in title company closing commercial loans preferred
This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day.
INDEPENDENCE, OH
* 6480 Rockside Woods Blvd S
Suite 345
Independence, OH 44131
COLUMBUS, OH
* HQ
3 Easton Oval
Columbus, OH 43219
BUFFALO, NY
* 375 Essjay Road
Suite 100
Buffalo, NY 14221
MOUNT JOY, PA
* 101 East Main Street
Mount Joy, PA 17552
WARREN, PA
* 100 Liberty Street
Warren, PA 16365
ERIE, PA
* 800 State Street
Erie, PA 16501
PITTSBURGH, PA
* Bellevue
532 Lincoln Avenue
Bellevue, PA 15202
* Pittsburgh Business Office
525 William Penn Place
Suite 3550
Pittsburgh, PA 15222
FISHERS, IN
* 11 Municipal Drive
Suite 150
Fishers, IN 46037
#LI-MM1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyMobility Coordinator
Coordinator job in Oil City, PA
Mission of CATA:
· CATA is dedicated to Providing Safe, Reliable and efficient mobility services throughout Clarion, Crawford, and Venango Counties.
Cata Principles:
· Integrity and Respect
Overall Job Objective
The Mobility Coordinator supports CATA's shared ride and human service agencies by overseeing client intake processes, eligibility determinations, and program coordination functions. This position serves as a primary point of contact for clients navigating ADA Paratransit, and other shared ride services. The Mobility Coordinator ensures compliance with regulatory requirements and supports smooth, efficient program operations across Crawford, Venango, and Clarion counties.
SAFETY SENSITIVE:
· No
Essential Job Functions
Manage the mileage reimbursement program for Clarion and Venango counties, including client guidance, documentation verification, and reimbursement processing.
Assist with coordination activities for all shared ride programs, ensuring effective communication between clients, service partners, and internal departments.
Serve as the central point of contact to help clients understand available programs, eligibility criteria, and documentation requirements across shared ride services.
Oversee the ADA Paratransit and Persons with Disabilities (PWD) eligibility process, including application review, verification procedures, and communication of determinations.
Assist CATA with regulatory compliance for state and federal funding programs, including ADA Paratransit, Shared Ride (Lottery Program), and other human service transportation programs.
Maintain accurate documentation and support required for reporting to PennDOT, the Pennsylvania Department of Human Services (DHS), and other oversight agencies.
Ensure that all client eligibility, intake, and record-keeping procedures align with governing rules and regulations.
Utilize the Ecolane client intake and reporting modules for client account setup, data maintenance, and program reporting (this position does
not
require dispatching or scheduling functions).
Assist in generating data, reports, and documentation needed for audits, compliance checks, and performance reviews.
Coordinate with private carriers/sub-contractors for billing, service delivery, and compliance.
Work directly with agencies including the Office of Aging, adult day care centers, senior centers, and other partners to authorize new clients and ensure seamless transportation coordination.
Contribute to monthly reporting requirements for state, federal, and Board of Directors review.
Track and help achieve key performance indicators (KPIs) set by the Executive Director and/or Board of Directors
Support community outreach activities by attending Human Services fairs, community meetings, and outreach events to help represent and promote Shared Ride services. This position assists with outreach but is not responsible for leading these activities.
Additional Job Functions
Attend meetings, training, and seminars as required.
Participate in projects or assignments supporting departmental goals.
Communicate professionally with co-workers, management, clients, and the public.
Perform other duties as assigned.
Supervision Received
Ability to work independently with minimal supervision from the Assistant Executive Director
Supervision Given
None
Working Conditions
· Primarily office-based with standard office hours.
· Ability to sit, stand, and perform general office tasks.
Occasional travel to attend meetings, seminars, training and conferences or other duties as may be necessary from time to time.
Physical/Mental Requirements
Must be able to lift and carry objects with maximum weight of twenty-five pounds.
Must be able to complete work requiring concentrated mental effort and attention to detail (including mathematical calculations, use of common and specialized word- and data- processing software programs) with minimal re-work or errors.
Ability to apply understanding and problem-solving skills to carry out detailed written and/or oral instructions.
Ability to deal with problems in a constantly changing environment.
Qualifications
Bachelor's degree or equivalent
5+ years' experience in program compliance and/or general program management preferred
Excellent oral and written communication skills.
Proficiency with Microsoft Office products required.
Ability to obtain program-specific certifications or training as required.
Clearances
Must not appear on Preclusion Lists as defined by “Pennsylvania's Medical Assistance Bulletin 99-11-05 Provider Screening of Employees and Contractors for Exclusion from Participating in Federal Healthcare Programs.”
Child Abuse Clearance
FBI Fingerprinted if necessary
Knowledge, Skills and Abilities Required
Understand PennDOT and Pennsylvania Department of Human Services (DHS) regulations governing shared ride transportation.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn agency software systems.
Strong organizational skills with attention to detail.
Ability to multitask and manage multiple responsibilities concurrently.
Strong communication, customer service, and problem-solving skills.
Ability to maintain professionalism and empathy while working with clients in sensitive or stressful situations.
Develop and maintain proficiency in Ecolane client intake and reporting modules.
Ability to accurately collect, manage, and evaluate client information and documentation.
Proficient in data entry and use of computer systems
Develop and maintain a working knowledge of:
ADA Paratransit eligibility requirements
Shared ride human service transportation programs
Ability to perform under pressure in a constantly changing environment.
Strong problem-solving and decision-making abilities.
In compliance with the Americans with Disabilities Act, the Employer will provide reasonable accommodations to qualified individuals with disabilities, and encourages both prospective employees and incumbents to discuss accommodations with the Employer.
Employee's Signature __________________________ Date ____________
Crawford Area Transportation Authority is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Housing Coordinator (Program Office)/Seasonal Employment
Coordinator job in Chautauqua, NY
Every summer, The Chautauqua Institution commissions 100s of speakers, artists, entertainers, instructors and more to attend and inspire our season of convening. The Program Housing Team plays an integral role within the Program Office - ensuring a pleasant, convenient and safe stay for our guests both on and around campus. As the Assistant Housing Coordinator, you would be at the forefront of our internal accommodation efforts - coordinating the needs of nearly 2000 requests for stays in over 100 properties during season.
About Your Compensation
Compensation for this position starts at $16.50/Hour and, with demonstrated experience and qualifications, candidates may earn up to $19.00/Hour.
Shift start times vary from 6:00 a.m. to 7:00 p.m. Selected candidate will be responsible for resolving issues that may occur around the clock, ensuring timely and efficient solutions for staff and guests at any hour of the day.
About Your Work Day
Operationally:
Assist in solving emergency housing issues.
Emergencies may include:
Lost keys or lockouts
Issuing work orders for maintenance and cleaning
Accommodate change requests
Cleanings and light maintenance duties when necessary
Work closely with the Company Managers to ensure a timely turnover of properties.
Communicate and enforce check-in and check-out times to ensure timely turnover.
Arrange household services such as laundry pick-up, cleaning schedules and maintenance work orders.
Record inventory and manage supplies within properties including small appliances and household goods.
Administratively:
Act as point of contact for various housing and hotel reservations.
Answer all emails and phone calls in a timely, businesslike, and professional manner.
Maintain data, content and workflows for booking requests, availability calendars and property information.
Create and use checklists to ensure proper safety and sanitation guidelines for each property.
Manage and maintain welcome packets and orientational information for guests.
The Ideal Candidate:
Champion the communication and organization of weekly housing guests and short-term hotel guests.
Be committed to reliable availability on weekends and off-hours during programing season (June-August).
Capably transition between computer-based tasks and operational duties on-campus.
Triage competing tasks and initiatives and see them to completion.
Is comfortable using Excel for basic functions and is experienced with Office 365 (including SharePoint) or similar platforms for data management, communication and collaboration.
Show proven experience and sense of urgency in fast-paced environments such as event operations or hospitality.
Eager to learn new skills on the job, take initiative, and contribute to continuous improvement.
Has a tenacious work ethic
Has a keen sense of urgency
About the Referral Program
Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
About Living on the Grounds
No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
Service Appointment Coordinator
Coordinator job in Erie, PA
Job Description
Job Title: Service Appointment Coordinator Department: Service Department Reports To: Service Manager / BDC Manager Employment Type: Full-Time and Part-Time
We are looking to add a Full-time position.
Full time - 2 days off per week, 40 hours per week.
Shift is on a weekly rotation of 7:30-4:30, 8-5, or 9-6.
About New Motors
New Motors has proudly served the Erie community since 1971, representing Subaru, BMW, and Volkswagen. As a family-owned dealership, we are committed to delivering exceptional customer service and building long-term relationships with our clients and our team.
Job Summary:
The Service Appointment Coordinator plays a key role in delivering a best-in-class service experience. This position is responsible for handling all incoming service calls, scheduling appointments efficiently, and providing clear communication between customers and our service team. You will be the first point of contact for our service customers and a critical part of our customer satisfaction goals.
Key Responsibilities:
Answer inbound service department calls in a professional and courteous manner.
Schedule service appointments based on technician availability and customer needs.
Confirm upcoming appointments and follow up on missed appointments.
Maintain accurate customer records in the dealership CRM and scheduling tools.
Coordinate with service advisors and BDC team to optimize shop capacity.
Promote dealership service specials and maintenance recommendations when appropriate.
Contact customers for first maintenance reminders, PA state inspection notices, and past-due services.
Ensure customers receive a confirmation of their appointment and any necessary instructions.
Assist with outbound follow-up calls and texts to ensure customer satisfaction.
Document all customer interactions and feedback.
Qualifications:
Prior experience in customer service or automotive service scheduling preferred.
Excellent communication and phone skills.
Comfortable with computer systems, CRM tools, and dealership scheduling software.
Organized, detail-oriented, and able to multitask in a fast-paced environment.
Friendly, professional demeanor with a focus on customer satisfaction.
High school diploma or equivalent required.
Why Join New Motors?
Competitive pay and performance incentives
Paid training and development
Health, dental, and vision insurance
401(k) with company match
Employee discounts on vehicles, service, and parts
Supportive team environment with room for growth
To Apply:
Email your resume to ******************* or apply in person at our dealership. We're excited to meet the next great addition to our service team!
New Motors Subaru BMW and Volkswagen 8670 Peach St Erie, PA 16509
Easy ApplyPlant Training Coordinator
Coordinator job in Dunkirk, NY
Make a Difference in YOUR Career!
Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary Description:
Reporting to the Regional Manager, HR, the Plant Training Coordinator oversees training in Operations, Quality, and technical roles. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives.
Essential Job Functions:
Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes.
Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues.
Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results.
Maintain training records for all employees including agency staff.
Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads.
Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership.
Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives.
Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites.
Build a network within Refresco NA Operations and HR focused on training initiatives.
Support department and line managers in identifying training gaps and assist in scheduling relevant training.
Work within the constraints of the plant and Refresco NA budget for training.
Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators
Document training procedures.
Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids.
Identify, apply for, and leverage State and Local training grants.
Collaborate with local technical schools to meet training needs.
Ability to actively seek grant opportunities.
Required Skills:
Experience in high-speed food/beverage manufacturing preferred.
Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus.
Demonstrated training experience in a production environment combined with strong project management skills.
Strong project management skills, understands continuous improvement and lean manufacturing.
Strong team player able to work across multiple functions.
Ability to analyze and solve problems, results oriented.
Ability to work under deadline pressures.
Excellent interpersonal and communication skills, verbal and written.
Competencies:
Communication Skills - Strong verbal and written communication skills for delivering training, collaborating with teams, and conveying complex information clearly.
Technical Knowledge - Understanding of manufacturing processes, equipment, and systems to ensure relevant and effective training content.
Leadership and Facilitation - Ability to lead training sessions and engage participants, ensuring knowledge transfer and skill development.
Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies).
Organizational Skills - Ability to manage multiple training initiatives, track progress, and maintain detailed records.
Problem-Solving - Assess training needs, identify gaps, and develop solutions to improve employee competence and performance.
Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements.
Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints.
Education and Experience:
Minimum High School Diploma or equivalent (GED). Undergraduate degree in a related field preferred.
1-5 years of relevant work experience in training and/or Human Resources in a manufacturing environment.
Working Conditions:
Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet.
Travel Requirements:
Travel anticipated: Rarely
Physical Requirements:
R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)
Physical Demand
R
O
F
Stand or Sit
X
Stoop, kneel, crouch, or crawl
X
Lifting 50 lbs. (minimum lbs. lifted 5 lbs.)
X
Carry weight, lift
X
Walking
X
Driving
X
Climb (stairs/ladders) or balance
X
Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously.
Mental Stress- There is pronounced pressure from deadlines, KPI attainment, accuracy or similar demands.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
A Career with Refresco
Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:â¯â¯
Pay Range: $60k - $75k, plus eligibility for performance-based bonuses based on company objectives.
Cell Phone Allowance: $31.75/month
Medical/Dental/Vision Insuranceâ¯â¯â¯
Health Savings Accounts and Flexible Spending Accountsâ¯
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disabilityâ¯â¯
Pet Insuranceâ¯
Legal Benefitsâ¯
401(k) Savings Plan with Company Matchâ¯
12 Paid Holidays
Vacation Days and Paid Sick Time Offâ¯Days
Well-being Benefit
Discount and Total Reward Programsâ¯
The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.
Join Refresco TODAYâ¯and enjoy a rewarding CAREER!â¯â¯
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.â¯
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
Plant Training Coordinator
Coordinator job in Dunkirk, NY
Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary Description:
Reporting to the Regional Manager, HR, the Plant Training Coordinator oversees training in Operations, Quality, and technical roles. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives.
Essential Job Functions:
* Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
* Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
* Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes.
* Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues.
* Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results.
* Maintain training records for all employees including agency staff.
* Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads.
* Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership.
* Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives.
* Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites.
* Build a network within Refresco NA Operations and HR focused on training initiatives.
* Support department and line managers in identifying training gaps and assist in scheduling relevant training.
* Work within the constraints of the plant and Refresco NA budget for training.
* Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators
* Document training procedures.
* Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids.
* Identify, apply for, and leverage State and Local training grants.
* Collaborate with local technical schools to meet training needs.
* Ability to actively seek grant opportunities.
Required Skills:
* Experience in high-speed food/beverage manufacturing preferred.
* Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus.
* Demonstrated training experience in a production environment combined with strong project management skills.
* Strong project management skills, understands continuous improvement and lean manufacturing.
* Strong team player able to work across multiple functions.
* Ability to analyze and solve problems, results oriented.
* Ability to work under deadline pressures.
* Excellent interpersonal and communication skills, verbal and written.
Competencies:
* Communication Skills - Strong verbal and written communication skills for delivering training, collaborating with teams, and conveying complex information clearly.
* Technical Knowledge - Understanding of manufacturing processes, equipment, and systems to ensure relevant and effective training content.
* Leadership and Facilitation - Ability to lead training sessions and engage participants, ensuring knowledge transfer and skill development.
* Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies).
* Organizational Skills - Ability to manage multiple training initiatives, track progress, and maintain detailed records.
* Problem-Solving - Assess training needs, identify gaps, and develop solutions to improve employee competence and performance.
* Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements.
* Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints.
Education and Experience:
* Minimum High School Diploma or equivalent (GED). Undergraduate degree in a related field preferred.
* 1-5 years of relevant work experience in training and/or Human Resources in a manufacturing environment.
Working Conditions:
* Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
* Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet.
Travel Requirements:
* Travel anticipated: Rarely
Physical Requirements:
R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)
Physical Demand
R
O
F
Stand or Sit
X
Stoop, kneel, crouch, or crawl
X
Lifting 50 lbs. (minimum lbs. lifted 5 lbs.)
X
Carry weight, lift
X
Walking
X
Driving
X
Climb (stairs/ladders) or balance
X
* Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously.
* Mental Stress- There is pronounced pressure from deadlines, KPI attainment, accuracy or similar demands.
Other Duties:
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
A Career with Refresco
Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:
Pay Range: $60k - $75k, plus eligibility for performance-based bonuses based on company objectives.
Cell Phone Allowance: $31.75/month
* Medical/Dental/Vision Insurance
* Health Savings Accounts and Flexible Spending Accounts
* Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
* Short-term disability and long-term disability
* Pet Insurance
* Legal Benefits
* 401(k) Savings Plan with Company Match
* 12 Paid Holidays
* Vacation Days and Paid Sick Time Off Days
* Well-being Benefit
* Discount and Total Reward Programs
The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
Care Coordinator
Coordinator job in Dunkirk, NY
Description: Care Coordinator
Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care.
Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
Respects patients by recognizing their rights; maintaining confidentiality.
Maintains quality service by establishing and enforcing organization standards.
Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Assists all patients through the healthcare system by acting as a patient advocate and navigator.
Complete home visits as needed to further evaluate patient needs and home life circumstances.
Initiate referrals for services that are assessed as needed.
Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives.
Supports patient self-management of disease and behavior modification interventions.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned
Education/Skills/Qualifications:
Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience.
Self-disciplined, energetic, passionate, innovative
One year ambulatory or public health experience is preferred
Excellent interpersonal and communication skills required
Leadership and organizational skills essential
Bilingual especially in Spanish is preferred
Computer literate
Demonstrate sound judgment, decision-making, and problem-solving skills
Knowledge of medical office practices, procedures, and equipment
Knowledge of problem-oriented record-keeping
Correct English usage, spelling, and grammar
Confidence to communicate and outreach to other community healthcare organizations and personnel
Knowledge of community resources
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Appointment Cordinator
Coordinator job in Jefferson, OH
The Appointment Coordinator serves as the first point of contact for service customers and plays a vital role in delivering an exceptional customer experience. This position supports the Service Advisors and Technicians by efficiently managing incoming calls, scheduling appointments, coordinating service outreach, and ensuring consistent communication with customers.
This is a developmental role designed to build the skills and experience necessary to advance into a Service Advisor position.
Key Responsibilities:
Customer Interaction & Appointment Management
Answer incoming service calls promptly and professionally.
Schedule customer appointments for maintenance, repairs, and recalls.
Coordinate and confirm valet pick-up/drop-off appointments as needed.
Ensure all appointment details are accurately entered into the scheduling system.
Service Communication & Follow-Up
Contact customers regarding service recalls, declined maintenance, and overdue follow-ups.
Conduct post-service follow-up calls, including customer satisfaction surveys.
Provide customers with updates on vehicle status and estimated completion times.
Communicate any changes or delays in service in a timely, professional manner.
Administrative Support & Coordination
Support Service Advisors by preparing repair orders and documentation as needed.
Maintain accurate customer and vehicle records in the CRM/DMS.
Assist with scheduling shop capacity to maximize efficiency and customer satisfaction.
Monitor upcoming appointments to ensure parts and resources are prepared in advance.
Customer Experience & Relationship Building
Ensure every interaction reflects the dealership's commitment to outstanding customer service.
Help resolve customer questions or concerns, escalating issues to Service Advisors or Management when necessary.
Act as a liaison between the customer and service team to enhance trust and transparency.
Qualifications:
High school diploma or equivalent required; associate degree preferred.
1+ year of customer service or call center experience (automotive preferred).
Excellent phone etiquette, communication, and organizational skills.
Strong computer literacy (experience with CRM and DMS systems a plus).
Ability to multitask in a fast-paced environment with high attention to detail.
Positive attitude, team player, and eager to learn the Service Advisor role.
Benefits:
Competitive hourly wage plus performance incentives.
Health, dental, and vision insurance.
Paid time off and holidays.
Ongoing training and career development opportunities.
Pathway for advancement to Service Advisor or other roles within the dealership.
Schedule:
Full-time, including some Saturdays.
Um Coordinator
Coordinator job in Meadville, PA
Reviews accounts as well as communicates with insurance companies to get appeal determinations.
Responds to telephone calls and messages from patients, insurance companies and staff courteously and promptly with an emphasis on effective resolution.
Reviews accounts to see if payment has been received and keep documentation log
Create and maintain department spreadsheets
Demonstrates knowledge of organizational policies regarding insurance appeals
Generates special reports as needed.
Assist Director of Utilization Management by creating meeting invites, PowerPoints, and work orders as needed. Will also assist Director with different case issues that come up throughout the day
Verify surgical pre-authorizations for elective surgery cases
Notify insurances of discharges
Assist with general cleanliness of department
Upload all faxes, letters and appeal letters to the account in care manager.
Demonstrates knowledge of various insurance programs regarding covered and non-covered services.
Notifies administrative personnel of important situations or problems.
Prepares monthly departmental reports
Ensures compliance in all regulatory areas.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Work with Denials staff and assist as needed
Order supplies for the office as needed
Answers office mainline phone and directs calls as needed
Takes care of sorting all faxes and communications received via mail etc and distributing to staff in timely manner
Responsible for assisting with MOON distributions to observation patients and certified mailings
Performs other duties as assigned.
Stage Operations Coordinator (Chautauqua Theater Company)/Seasonal Employment
Coordinator job in Chautauqua, NY
The Stage Operations Coordinator works with the Production Manager to oversee load-ins, change-overs, and strikes for all productions, maintains company facilities, and manages all necessary work orders.
The Chautauqua Theater Company summer season will consist of fully produced productions, as well as several new play workshops/readings. To learn more about the season and the company, please visit theater.chq.org. We build our season around the Actor's Equity Safety Guidelines in addition to following the guidelines of the CDC, IATSE, USA and SDC.
CTC is committed to the values of Inclusion, Diversity, Equity and Accessibility. Our statement regarding IDEA work may be found here: **********************************************************************************************
About Your Compensation
Compensation for this position starts at $16.50/hour and, with demonstrated experience and qualifications, candidates may earn up to $18.50/hour. Contracted work will be for up to 10 weeks, starting in June. Chautauqua Theater Company provides a travel stipend.
For details about local housing, go to the About Living on the Grounds section.
About Your Work Day
Ensures equipment in the theater and shops are functional, maintained, and safe.
Supervises crews along with the Production Management team.
Assists with the coordination of load-ins and strikes.
Serves as a point-of-contact for the off-site build crew.
Responsible for attending production meetings, department head meetings, interfacing with designers, attending parts of tech, and monitoring safety.
Submits work orders as needed to the Chautauqua Institution Buildings & Grounds crew.
Maintains facilities, including the hanging and removal of building signage and marketing materials, organizing the disposal & recycling systems, etc.
Other duties as assigned by the Production Manager.
About the Referral Program
Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
A typical work week is 5-6 days. Scheduled hours will include evenings, weekends, and holidays based on business needs.
About Living on the Grounds
This position offers employer-provided housing and parking. Housing includes a private bedroom and shared living space. Residency starts in early June and ends mid-to-late August.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward.â¯One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
Trust Coordinator
Coordinator job in Erie, PA
The Trust Coordinator is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of administrative and clerical support duties. Essential Functions • Follow established and defined policies and procedures requiring sound reasoning, judgment and initiative
• Coordinate account documentation, including establishing, maintaining, and closing accounts on the trust accounting system
• Coordinate documentation and communication with Trust Operations
• Verify and/or process transactions, as directed
• Initiate specific transactions , as directed
• Identify/resolve daily account/administrative issues
• Assist with special projects, seminars, and special events
• Ensure total document and data integrity
• Organize and file correspondence and documentation
• Manage personal workload/workflow
• Originate and type correspondence/documentation
• Answer the telephone
• Identify and resolve customer/operational issues
• Assist customers, as needed
• Partner with Trust personnel and operational staff
• Generate customer documents and agreements, as directed
• Input new account system information
• Monitor overdrafts and excess cash balances in Trust Accounts
• Monitor the timely processing of transfers when opening/closing accounts
• Process distributions requests and bill payments for clients, as directed
• Check previous days operational transactions
• Monitor receipt of new account assets and money
• Monitor receipt of closing account assets and money
• Update current client system information to operations
• Deposit/post all transactions
• Provide assistance/training to other personnel
• Contribute to various committees (as requested)
• Perform Committee Secretary duties (as assigned)
• Monitor and reconcile daily balance sheets, including those that come from outside record keepers
• Coordinate and monitor all incoming rollovers into designated plan
• Provide administrative support for all Account Managers/Trust Officers
• Assist with audits and special projects as needed
• Recommend improvements to procedures
• Provide appropriate customer service levels
• Minimizing departmental non-payroll costs
• Maximize technology tools available
• Ensure accuracy of financial data
• Communicate problems or areas requiring attention to manager
Additional Essential Functions
Essential Functions
• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment
Safety and Health for those without supervisory duties
• Abide by the rules of the safety and loss prevention program
• Perform work tasks in a safe manner
• Report any and all injuries to supervisor
• Know what to do in case of an emergency
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma or equivalent
Work Experience
3 - 5 years customer service experience
General Employee Knowledge, Skills, and Abilities
• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Additional Knowledge, Skills and Abilities
Ability to work with PC's, word processing and spreadsheets
Skill in telephone etiquette
Clerical aptitude
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
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