Correspondence coordinator vs customer care coordinator

The differences between correspondence coordinators and customer care coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a correspondence coordinator, becoming a customer care coordinator takes usually requires 6-12 months. Additionally, a correspondence coordinator has an average salary of $45,618, which is higher than the $40,661 average annual salary of a customer care coordinator.

The top three skills for a correspondence coordinator include HIPAA, customer service and sharepoint. The most important skills for a customer care coordinator are customer care, home health, and functional mobility.

Correspondence coordinator vs customer care coordinator overview

	Correspondence Coordinator	Customer Care Coordinator
Yearly salary	$45,618	$40,661
Hourly rate	$21.93	$19.55
Growth rate	-	-4%
Number of jobs	16,466	259,694
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 46%
Average age	43	40
Years of experience	4	12

Correspondence coordinator vs customer care coordinator salary

Correspondence coordinators and customer care coordinators have different pay scales, as shown below.

	Correspondence Coordinator	Customer Care Coordinator
Average salary	$45,618	$40,661
Salary range	Between $34,000 And $60,000	Between $31,000 And $53,000
Highest paying City	-	Bridgeport, CT
Highest paying state	-	New Jersey
Best paying company	-	Health Alliance
Best paying industry	-	Finance

Differences between correspondence coordinator and customer care coordinator education

There are a few differences between a correspondence coordinator and a customer care coordinator in terms of educational background:

	Correspondence Coordinator	Customer Care Coordinator
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Correspondence coordinator vs customer care coordinator demographics

Here are the differences between correspondence coordinators' and customer care coordinators' demographics:

	Correspondence Coordinator	Customer Care Coordinator
Average age	43	40
Gender ratio	Male, 23.6% Female, 76.4%	Male, 25.4% Female, 74.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 22.2% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between correspondence coordinator and customer care coordinator duties and responsibilities

Correspondence coordinator example responsibilities.

Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
Preform data entry for various HUD documents.
Review HUD as well as loan closing documents.
Process Medicaid accounts within time restraints govern by company policies.
Review patient referrals to speciality clinics to insure patients meet HMO prerequesites.
Process medicaid claimsSort and prep claimsSet up appeals submit by various providers

Customer care coordinator example responsibilities.

Continue to manage a high volume of customer calls relate to HMO, PPO and POS concerns.
Re-created documents for the copy using Microsoft excel, PowerPoint and word.
Receive calls and help customers troubleshoot issues
Verify customers HIPAA information prior to discussing customer information.
Create and present PowerPoint presentations to medical professionals to generate a clear understanding of practice protocols.
Establish and maintain effective business relationships with contract manufacturing partners, third party warehouse provider, and third party logistics provider.

Correspondence coordinator vs customer care coordinator skills

Common correspondence coordinator skills

HIPAA, 18%
Customer Service, 16%
SharePoint, 14%
Subpoenas, 9%
Telephone Calls, 8%
Correspondence Procedures, 5%

Common customer care coordinator skills

Customer Care, 18%
Home Health, 14%
Functional Mobility, 7%
Patients, 7%
Service Calls, 5%
Outbound Calls, 4%

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Zippia Careers
Office and Administrative Industry
Correspondence Coordinator
Correspondence Coordinator vs Customer Care Coordinator

Updated January 8, 2025

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