Team Member Relations Specialist
Customer service representative job in Hastings, MN
. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
Assist with processing unemployment claims
Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
Assist staffing with rehire status issues and internal team member transfers
Be a resource for team members and management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
2 years Human Resources experience with an emphasis on employee services
Experience processing unemployment insurance and handling counselings
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
Ability to manage projects in a timely and efficient manner while maintaining a budget
Ability to adapt quickly to changing priorities
REQUIRED TRAINING
Treasure Island guest service training
Human Resources Management System training
Team Member Electronic Communications System training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
Medical Customer Service
Customer service representative job in Maple Grove, MN
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyCustomer Service Representative
Customer service representative job in Richfield, MN
Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN
Employment Type: Contract
Schedule: 9am - 7pm CST (varies)
Pay rate: $22-$24/hr
Responsibilities:
Serve as the primary point of contact for clients during the brokerage conversion
Respond to incoming customer inquiries with professionalism and clarity
Assist with account maintenance, online navigation, asset transfer questions, and documentation
Follow procedures accurately while managing high-volume inquiries
Provide a supportive, client-centered experience throughout each interaction
Requirements:
High school diploma or equivalent.
1+ year of relevant work experience, ideally in a contact center or customer-facing environment.
Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service.
Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally.
Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required).
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
B2B Customer Service Representative ($50-60K)
Customer service representative job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Polar Chevrolet Service Advisor
Customer service representative job in Saint Paul, MN
Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture.
Compensation:
On Average $70,000 with potential to earn up to $115,000 or more based on incentives!
Opportunities for growth and development
What You'll Do
Greet customers, perform vehicle walk-arounds, and write repair orders
Serve as the main point of contact between customers and technicians
Communicate clearly about services, timelines, and recommendations
Use TruVideo and Estimating tools to create accurate, transparent service experiences
Stage vehicles, assist with shuttle coordination, and maintain shop flow
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
Automotive or customer service experience preferred
Strong communication, organization, and multitasking skills
Comfortable using Microsoft Office and DMS software
Valid driver's license and clean driving record
What's in it for you?
Career Growth
Skill Development
Team-First Environment
Recognition Programs
Apply today and grow your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Customer Service Account Representative
Customer service representative job in Burnsville, MN
Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed.
About the Role
As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience.
Key Responsibilities
Promote Hercules products and services to new and existing customers through product and service knowledge.
Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed.
Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations.
Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships.
Prepare product quotes while adhering to internal processes and business policies.
Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements.
Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making.
Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly.
Communicate professionally with external B2B customers across diverse industries and regions.
Education, Skills, and Requirements
Associate degree or equivalent experience preferred (Bachelor's degree a plus).
1-2 years of customer service experience (internships or related roles count).
Proficiency in Microsoft Excel required.
Experience in a distribution or manufacturing environment is a plus, but not required.
Excellent written and oral communication skills.
Ability to learn quickly and thrive in a fast-paced environment.
Strong team player with a commitment to positive customer experiences
Growth Opportunity
This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities.
Why Join Hercules OEM?
Competitive salary and benefits package.
Collaborative, growth-oriented team environment.
Opportunity to make an impact in a dynamic industry.
Customer Service Representative
Customer service representative job in Minneapolis, MN
JOB DETAILS:
Job Title: Customer Service Associate ( Order entry)
Contract: 4 months ( extension as per the performance )
Shift: 7:45 AM - 4:15 PM CST
Position Purpose & Summary :
Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists.
Principal Accountabilities:
Mail Services: Sort, Look Up, deliver and post mail
Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight
Operate Pitney Bowes mail inserting machine
Manage customer inquiries regarding mail and shipping services.
Any other duties as assigned
Required Qualifications:
• High school diploma or equivalent
• 1-2 years experience in mail & delivery services
• Basic PC knowledge…Microsoft Outlook,Word & Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
Preferred Qualifications:
• 1-2 years of dock experience.
• Electic Hand Jack / Forklift experience
Inside Sales Representative
Customer service representative job in Saint Paul, MN
Are you self-motivated and have a passion to learn and grow?
Do you have a strong work ethic and the desire to improve your skills?
Per Mar Security Services is seeking a qualified candidate for our Inside Sales team. The Inside Sales Representative is responsible for generating opportunities to sell our products and services to businesses and homeowners over the phone. A successful candidate would work closely with our outside sales team.
This position is NOT remote, but can be worked from any location where we have an office. Must have strong proven phone sales record.
Why Per Mar Security?
Base Pay + Uncapped commission (Average COMBINED first year pay $55k-$60k)
Opportunity for advancement as the team grows
Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off
Stable company with over 60 years of experience providing security to our communities and continued growth
In this role, you will:
Follow up on existing opportunities of Electronic Security Sales
Call on existing and prospective customers to upsell and upgrade current products and services
Act as project manager for sold tickets/jobs to ensure customer satisfaction through completion of job
Generate and prequalify leads for new sales.
Some administrative duties are also performed related to sales.
Work closely with branch contacts across the Midwest for quoting and upselling services
Learn the basic functions and products of Per Mar Security's Electronic security, Physical Security and Investigation departments
What you'll need:
Excellent communication skills via phone/email with a courteous demeanor
Ability to establish and maintain strong customer relationships
Patience and quick response to handle various responsibilities at a given time
Success in a fast-paced, ever-changing, work environment
Positive work atmosphere when interacting with the Per Mar Security Services employees and internal/external customers
High motivation to meet weekly, monthly and annual sales goals
High School Diploma or equivalent
1-3 years of similar experience preferred
Fulfillment
Customer service representative job in Blaine, MN
7:00 am - 3:30 pm Monday - Friday
$17.00 - $20.00 hourly
Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding.
At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including:
Use of our on-site fitness center
Health, Dental
Vision
Life insurance
LTD & STD
401K with a company match
PTO (paid time off) & Holiday pay
Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof.
The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations.
Essential Duties and Responsibilities
Assembles and sorts mail job components according to instructions:
Affix pressure sensitive labels to appropriate mail components.
Collates and inserts as required by job orders
Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism)
Checks quality of print of components to include all materials as required by job orders
Folds letters or inserts
Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping
Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and
affixes postage.
Prepares proper documentation and paperwork for postage calculation and/or job costing.
Pull, pick, and package products for shipments:
Interpreting job and order tickets, to determine which items need to be sent out.
Ensure packages are properly packaged and sealed.
Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape.
Meet project specifications and product quality, report problems or discrepancies.
Keep products separated, organized and accessible.
Inspect product to ensure there is no damage.
Weighing packages and labeling them appropriately.
Operate dolly, pallet wrapper, pallet jack.
Prepares UPS, FedEx packages for shipment.
Assists in the Lettershop area on an as needed basis
Helps maintain a neat and safe work area.
Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing.
Maintains a favorable working relationship with all company employees to foster and promote a
cooperative and harmonious working climate, which will be conducive to maximum employee morale,
productivity, and efficiency.
At all times project a favorable image of the company to promote its aims and objectives and foster and
enhance public recognition and acceptance of all its areas of endeavor.
Assists in other areas of production requiring similar skills.
Other duties as assigned. Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice
Language Skills
Ability to independently communicate verbally in English
Ability to read and comprehend written and verbal instructions in English
Excellent communication skills - written, verbal, and listening
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to read and understand a ruler.
Physical Demands
Standing for extensive periods of time.
Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day.
Ability to lift up to 50 pounds occasionally.
Ability to grasp bundles of material up to 4 inches thick repeatedly.
Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly.
Work Environment
Employee is regularly exposed to moving mechanical parts.
Employee is frequently exposed to fumes and/or airborne particles.
Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers.
The noise level in the work environment is usually loud.
Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.
We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information.
Streamworks
3640 Pheasant Ridge Drive
Blaine, MN 55449
All offers of employment are subject to the successful completion of a background check and drug test
In this role you will be trusted with confidential information as well as protected health information
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Auto-ApplySenior Client Portfolio Specialist
Customer service representative job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $62,300 - $153,00 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Client Portfolio Specialist that will act as a subject matter expert for the Centralized Management Team (CMT) and is responsible for servicing Portfolio Managers, Wealth Advisors, and Trust Administrators with the conversion and implementation of their clients' portfolios to the centralized modeled platform. The incumbent will also work closely with Portfolio Construction, Middle Office, and Operations teams. The Client Portfolio Specialist is responsible for assisting the Senior Manager Central Management with oversight of changes made to the portfolio including strategy updates, model changes, and raising cash. The incumbent will also assist in the planning and implementation of changes to the portfolio accounting system and related systems/technology utilized by the Central Management Team. The Client Portfolio Specialist will take direction from the Portfolio Manager, Wealth Advisor, or Trust Administrator on the implementation of the models or changes to the portfolio.
Key Accountabilities
Management of Investment Portfolios:
Provide ongoing oversight of assigned Old National Wealth Management accounts.
Model and implement changes to holdings and asset allocation to maintain compliance with strategies and policies including proper asset allocation, portfolio rebalancing, investment strategy changes, and raising cash.
Manage account liquidity for ongoing cash demands and distributions.
Perform annual Reg. 9 Investment reviews for assigned accounts and ensure full compliance with regulations.
Subject Matter Expertise:
Comprehensive understanding of different strategy types.
Technical knowledge of the systems to operationalize the processes required to centrally manage accounts.
Expand knowledge base by attending and participating in industry and corporate seminars, classes, and professional development sessions.
Effective Communication
Efficient communication with portfolio managers, wealth advisors, trust administrators, and administrative assistants regarding the central management of accounts
Operational Efficiency:
Take on various projects needed to support portfolio managers and increase the efficiency of the Central Management Team.
Liaison with peers in technology, solutions, and operations to build and test new software and operational processes.
Key Competencies for Position
Technical Knowledge - Demonstrate mastery of Charles River and Microsoft Excel and ensuring accuracy of data models.
Critical Thinking and Decision Making - Maintain an in-depth knowledge of current economic and financial market conditions.
Communicating with Impact - Demonstrate excellent verbal and presentation skills and be comfortable explaining complex processes in simple to understand terms to internal partners.
Team Member - Demonstrate ability to build a collaborative working environment among internal partners and develop associate client portfolio specialists.
Qualifications and Education Requirements
BS/BA degree in accounting, finance, business or related field, and the equivalent in education and work experience.
Minimum 4 years of related industry/work experience.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
Auto-ApplyTeam Member Relations Specialist
Customer service representative job in Castle Rock, MN
. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
Assist with processing unemployment claims
Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
Assist staffing with rehire status issues and internal team member transfers
Be a resource for team members and management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
2 years Human Resources experience with an emphasis on employee services
Experience processing unemployment insurance and handling counselings
Skills
Required:
Accurate and detail-oriented
Strong organizational skills
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
Ability to manage projects in a timely and efficient manner while maintaining a budget
Ability to adapt quickly to changing priorities
REQUIRED TRAINING
Treasure Island guest service training
Human Resources Management System training
Team Member Electronic Communications System training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
Customer Service Representative
Customer service representative job in Maplewood, MN
Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN
Employment Type: Contract
Schedule: 7am - 6pm
Pay rate: $21-$23/hr
Responsibilities:
Serve as the primary liaison for customer inquiries, order management, and issue resolution.
Process orders from entry through delivery, ensuring accuracy and timely follow-up.
Provide updates on pricing, product information, inventory, shipping, and order status.
Manage worklists, including raising internal tickets for order, product, or billing concerns.
Communicate professionally via phone and written correspondence with internal teams and customers.
Investigate and resolve non-routine or complex customer complaints using systematic problem-solving.
Identify service gaps, analyze patterns, and contribute to process improvements.
Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff.
Requirements:
Bachelor's degree required.
Strong independent problem-solving ability and proactive communication skills.
Ability to analyze information from multiple sources and manage a high-volume workload.
Quick learner with strong organizational skills and attention to detail.
Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines.
Preferred: SAP experience and prior customer service or cross-functional project experience.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer Support Coordinator - Medical Device
Customer service representative job in Minneapolis, MN
About the Role
The Customer Support Coordinator - Medical Device plays a key role in supporting medical device logistics, healthcare equipment returns, and field device recovery operations. This position is responsible for coordinating, planning, and managing the retrieval, return, and recovery of medical devices issued to customers, caregivers, and clinical professionals.
You will oversee past-due device returns, communicate with customers needing support, and utilize Salesforce, workflow tools, and healthcare data systems to improve the return process, operational efficiency, and customer experience. This role requires strong communication skills, attention to detail, and the ability to analyze workflow trends to help enhance device lifecycle management, process optimization, and program performance.
Key Responsibilities
Coordinate, schedule, and manage the retrieval and return of field-deployed medical devices and medical equipment.
Provide support to customers with past-due device returns, offering guidance and clear instructions to ensure timely retrieval.
Collaborate with internal medical services, healthcare operations, and customer support teams to improve productivity and enhance the customer experience.
Document all incoming inquiries via phone, email, chat, fax, or mail, maintaining accurate records in compliance with HIPAA and privacy regulations.
Collect, track, and maintain medical device data, customer information, and audit records to support process improvement and compliance.
Record all customer interactions, complaints, inquiries, follow-ups, and outcomes using healthcare-approved documentation standards.
Ensure compliance with HIPAA, privacy regulations, and medical data security requirements.
Demonstrate core service values: Listen, Learn, and Lead.
Analyze workflow trends and identify opportunities to improve retrieval operations, logistics workflows, and device return processes.
Recommend new procedures to enhance efficiency, customer satisfaction, and organizational performance.
Perform additional responsibilities as assigned.
Skills & Competencies
Strong customer service, communication, and call-handling skills.
Ability to conduct phone work and computer work for extended periods.
Typing speed of 40 WPM with accuracy.
Strong problem-solving skills and investigative thinking.
Ability to work independently and as part of a team.
High proficiency with computer systems, CRM platforms, Salesforce, and device-tracking tools.
Ability to learn new healthcare systems, claims processing tools, and operational platforms.
Education & Experience
Bachelor's degree preferred.
2+ years of experience in customer service, medical device support, healthcare operations, or logistics coordination.
Salesforce experience is a plus.
Why This Role Matters
This position ensures successful medical device recovery, supports equipment accessibility, and strengthens the operational efficiency of the medical device lifecycle. You will help maintain high standards of customer care, compliance, and service quality, directly impacting program success.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Walser Nissan Burnsville Service Advisor
Customer service representative job in Burnsville, MN
Service Advisor - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture.
Compensation:
On Average $70,000 with potential to earn up to $115,000 or more based on incentives!
Opportunities for growth and development
What You'll Do
Greet customers, perform vehicle walk-arounds, and write repair orders
Serve as the main point of contact between customers and technicians
Communicate clearly about services, timelines, and recommendations
Use TruVideo and Estimating tools to create accurate, transparent service experiences
Stage vehicles, assist with shuttle coordination, and maintain shop flow
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
Automotive or customer service experience preferred
Strong communication, organization, and multitasking skills
Comfortable using Microsoft Office and DMS software
Valid driver's license and clean driving record
What's in it for you?
Career Growth
Skill Development
Team-First Environment
Recognition Programs
Apply today and grow your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Inside Sales Representative
Customer service representative job in Minneapolis, MN
Are you self-motivated and have a passion to learn and grow?
Do you have a strong work ethic and the desire to improve your skills?
Per Mar Security Services is seeking a qualified candidate for our Inside Sales team. The Inside Sales Representative is responsible for generating opportunities to sell our products and services to businesses and homeowners over the phone. A successful candidate would work closely with our outside sales team.
This position is NOT remote, but can be worked from any location where we have an office. Must have strong proven phone sales record.
Why Per Mar Security?
Base Pay + Uncapped commission (Average COMBINED first year pay $55k-$60k)
Opportunity for advancement as the team grows
Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off
Stable company with over 60 years of experience providing security to our communities and continued growth
In this role, you will:
Follow up on existing opportunities of Electronic Security Sales
Call on existing and prospective customers to upsell and upgrade current products and services
Act as project manager for sold tickets/jobs to ensure customer satisfaction through completion of job
Generate and prequalify leads for new sales.
Some administrative duties are also performed related to sales.
Work closely with branch contacts across the Midwest for quoting and upselling services
Learn the basic functions and products of Per Mar Security's Electronic security, Physical Security and Investigation departments
What you'll need:
Excellent communication skills via phone/email with a courteous demeanor
Ability to establish and maintain strong customer relationships
Patience and quick response to handle various responsibilities at a given time
Success in a fast-paced, ever-changing, work environment
Positive work atmosphere when interacting with the Per Mar Security Services employees and internal/external customers
High motivation to meet weekly, monthly and annual sales goals
High School Diploma or equivalent
1-3 years of similar experience preferred
Fulfillment
Customer service representative job in Minneapolis, MN
Fulfillment
7:00 am - 3:30 pm Monday - Friday
$17.00 - $20.00 hourly
Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding.
At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including:
Use of our on-site fitness center
Health, Dental
Vision
Life insurance
LTD & STD
401K with a company match
PTO (paid time off) & Holiday pay
Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof.
The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations.
Essential Duties and Responsibilities
Assembles and sorts mail job components according to instructions:
Affix pressure sensitive labels to appropriate mail components.
Collates and inserts as required by job orders
Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism)
Checks quality of print of components to include all materials as required by job orders
Folds letters or inserts
Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping
Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and
affixes postage.
Prepares proper documentation and paperwork for postage calculation and/or job costing.
Pull, pick, and package products for shipments:
Interpreting job and order tickets, to determine which items need to be sent out.
Ensure packages are properly packaged and sealed.
Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape.
Meet project specifications and product quality, report problems or discrepancies.
Keep products separated, organized and accessible.
Inspect product to ensure there is no damage.
Weighing packages and labeling them appropriately.
Operate dolly, pallet wrapper, pallet jack.
Prepares UPS, FedEx packages for shipment.
Assists in the Lettershop area on an as needed basis
Helps maintain a neat and safe work area.
Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing.
Maintains a favorable working relationship with all company employees to foster and promote a
cooperative and harmonious working climate, which will be conducive to maximum employee morale,
productivity, and efficiency.
At all times project a favorable image of the company to promote its aims and objectives and foster and
enhance public recognition and acceptance of all its areas of endeavor.
Assists in other areas of production requiring similar skills.
Other duties as assigned. Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice
Language Skills
Ability to independently communicate verbally in English
Ability to read and comprehend written and verbal instructions in English
Excellent communication skills - written, verbal, and listening
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to read and understand a ruler.
Physical Demands
Standing for extensive periods of time.
Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day.
Ability to lift up to 50 pounds occasionally.
Ability to grasp bundles of material up to 4 inches thick repeatedly.
Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly.
Work Environment
Employee is regularly exposed to moving mechanical parts.
Employee is frequently exposed to fumes and/or airborne particles.
Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers.
The noise level in the work environment is usually loud.
Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.
We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information.
Streamworks
3640 Pheasant Ridge Drive
Blaine, MN 55449
All offers of employment are subject to the successful completion of a background check and drug test
In this role you will be trusted with confidential information as well as protected health information
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Customer Service Representative I
Customer service representative job in Cottage Grove, MN
* Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints
Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information
Alert Security to potential problems and emergencies
Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers
Assist in promotional events as needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year call center or reservation agent experience preferably in a hotel or casino environment
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain a fast paced work environment
Ability to enthusiastically and professionally sell and / or up-sell property amenities
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to operate phone and computer systems simultaneously
Working knowledge of phone systems and computer applications
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel infrequently
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
Walser Toyota Bloomington Service Advisor Team Lead
Customer service representative job in Minneapolis, MN
Service Team Lead - Walser Automotive Group
Join a family-owned automotive leader with over 70 years of excellence. As a Service Team Lead, you'll oversee daily service operations, ensuring smooth workflows, exceptional teamwork, and outstanding customer satisfaction.
Compensation:
$70,000 - $100,000 annual salary: Base salary with incentive opportunities
Opportunities for growth and development
What You'll Do
Lead and support service team operations and workflow
Coordinate internal repair orders and communicate schedules with the Used Vehicle Team
Manage approvals, deliveries, and tracking with the Recon department
Process service invoices and warranty repair orders
Oversee rental operations, vehicle deliveries, and cleanliness standards
Partner with advisors and accounting to close out repair orders each month
Support Express and Main Shop administrative functions
Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
2+ years of automotive dealership or service leadership experience
Strong organizational and communication skills
General automotive knowledge and computer proficiency
Bachelor's degree preferred, not required
Valid driver's license and clean driving record
What's in it for you?
Career Development
Paid Training
Team-First Environment
Recognition Programs
Apply today and lead with purpose at Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Outbound Call Center Support Specialist
Customer service representative job in Bloomington, MN
Job Responsibilities:
Conduct telephone interviews to gather and document information (outbound calls).
Maintain a professional demeanor and work environment.
Deliver outstanding customer service during phone interactions.
Communicate clearly and professionally with diverse audiences.
Interview potential respondents via phone.
Make 20-25 outbound calls per hour using provided phone numbers.
Follow provided scripts during phone interactions.
Engage with business professionals nationwide, screening and qualifying them for research purposes.
Provide background information to research participants and secure their willingness to participate.
Enter phone interaction data accurately, promptly, and verbatim.
Requirements:
Previous experience in a call center environment.
Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed.
Excellent computer skills and typing speed.
Professional communication with both external clients and internal team members.
High School Diploma or equivalent.
Additional Details:
Work Hours: Monday- Friday 9am-5pm
Location: On-site in Bloomington, conveniently accessible by public transportation.
Compensation: $20-22/hour depending on experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Inside Sales Representative
Customer service representative job in Farmington, MN
Are you self-motivated and have a passion to learn and grow?
Do you have a strong work ethic and the desire to improve your skills?
Per Mar Security Services is seeking a qualified candidate for our Inside Sales team. The Inside Sales Representative is responsible for generating opportunities to sell our products and services to businesses and homeowners over the phone. A successful candidate would work closely with our outside sales team.
This position is NOT remote, but can be worked from any location where we have an office. Must have strong proven phone sales record.
Why Per Mar Security?
Base Pay + Uncapped commission (Average COMBINED first year pay $55k-$60k)
Opportunity for advancement as the team grows
Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off
Stable company with over 60 years of experience providing security to our communities and continued growth
In this role, you will:
Follow up on existing opportunities of Electronic Security Sales
Call on existing and prospective customers to upsell and upgrade current products and services
Act as project manager for sold tickets/jobs to ensure customer satisfaction through completion of job
Generate and prequalify leads for new sales.
Some administrative duties are also performed related to sales.
Work closely with branch contacts across the Midwest for quoting and upselling services
Learn the basic functions and products of Per Mar Security's Electronic security, Physical Security and Investigation departments
What you'll need:
Excellent communication skills via phone/email with a courteous demeanor
Ability to establish and maintain strong customer relationships
Patience and quick response to handle various responsibilities at a given time
Success in a fast-paced, ever-changing, work environment
Positive work atmosphere when interacting with the Per Mar Security Services employees and internal/external customers
High motivation to meet weekly, monthly and annual sales goals
High School Diploma or equivalent
1-3 years of similar experience preferred