Customer success manager jobs in Amherst, NY - 144 jobs

Job Description Customer Success Manager (CSM) Location: Buffalo, NY (On-Site) Department Operations / Program Management Reports To: Business Unit Director Employment Type: Full-Time | Exempt About GTI Energy GTI Energy, a division of GTI Fabrication, designs and manufactures industrial modular systems, containerized energy solutions, and structural enclosures serving energy, defense, and heavy-industrial customers. As GTI continues to scale production and customer programs across Arizona and New York, we are building a customer success function focused on day-to-day execution, communication, and delivery reliability. This role supports that mission by ensuring customers are informed, aligned, and supported throughout the lifecycle of their programs. Position Overview The Customer Success Manager (CSM) is a customer-facing, execution-focused role responsible for supporting assigned customer programs once contracts are in place. This role acts as the primary point of contact for customers on active projects, coordinating internally with Engineering, Operations, Quality, and Supply Chain to ensure commitments are met on scope, schedule, and quality. This position focuses on operational follow-through, customer communication, and issue resolution within defined programs. Key Responsibilities Customer Communication & Program Execution · Serve as the primary day-to-day customer contact for assigned programs. · Communicate project status, schedules, and deliverables clearly and consistently. · Coordinate customer requests, changes, and clarifications with internal teams. · Ensure customer expectations remain aligned with approved scope and timelines. · Support customer meetings, check-ins, and routine status updates. Internal Coordination & Delivery Support · Partner with Engineering, Operations, Quality, and Supply Chain to track progress against program milestones. · Help translate customer requirements into clear internal action items. · Track schedules, risks, and dependencies and escalate issues when needed. · Support documentation, reporting, and change tracking for assigned programs. · Ensure handoffs between teams are clear and documented. Issue Management & Continuous Improvement · Identify execution issues early and escalate appropriately. · Support root-cause analysis and corrective actions for delivery or quality issues. · Capture lessons learned and help improve standard program workflows. · Assist in maintaining consistent customer experience across programs. Required Qualifications · Bachelor's degree in business, Engineering, Operations, or a related field (or equivalent experience). · 3-6 years of experience in: Customer success Program coordination Project management Operations or manufacturing support roles · Experience working in a manufacturing, industrial, or technical environment. · Strong organizational and communication skills. · Ability to manage multiple programs or customers simultaneously. · Comfortable working on-site in a fast-paced production environment. · Proficiency with Microsoft Office (Excel, PowerPoint) and basic project tracking tools. Preferred Qualifications · Experience in manufacturing, fabrication, or industrial operations. · Prior customer-facing role supporting technical or operational programs. · Familiarity with production workflows, scheduling, or quality processes. · Exposure to Lean, continuous improvement, or ISO-based environments. · Entry-level project management certification or training (PMP not required).

The Sales and Customer Support Manager is a key leadership role responsible for driving commercial success through effective management of our sales and customer support teams. This position oversees day-to-day team operations, coaches individual contributors to achieve revenue targets, and ensures exceptional customer experience across all touchpoints. Reporting to the Director of Sales and Marketing, this role focuses on team development, alignment, process improvement, and operational excellence. Essential Functions: Team Leadership & Management Lead and develop a team of account managers and customer support specialists Conduct regular team and one-on-one coaching sessions and performance reviews Set clear expectations, monitor progress against goals, and provide constructive feedback Foster a collaborative, results-oriented team culture Handle escalated customer issues, complex account situations, and inventory management Provide support to team while evaluating opportunities to develop tools and process improvements that encourage team autonomy and efficiency Recruit, onboard, and train new team members as the organization grows Sales Operations Monitor sales activities, pipeline development, and revenue performance Support territory management and account-based decisions Coordinate strategic sales outreach efforts and follow-up activities Track key performance metrics including customer retention and new customer acquisition Partner with marketing on campaign execution and lead distribution Customer Support Excellence Ensure timely, accurate responses to customer inquiries across all channels Maintain service level standards for response times and issue resolution Oversee order processing, inventory communications, and shipment coordination Develop and refine customer support processes and documentation Monitor customer satisfaction and identify improvement opportunities Coordinate with operations on product availability and delivery timelines Cross-Functional Collaboration Work closely with operations, quality, and regulatory teams on customer-facing issues Communicate customer feedback to inform product development priorities Support RFP responses and new customer onboarding processes Partner with senior leadership on strategy and new process implementation Maintain accurate CRM data and support pipeline reporting needs Education and Experience: Bachelor's degree required; master's degree preferred Sales experience required Minimum of 4 years of management experience with a strong track record of leadership in customer service, sales, marketing, or business roles Pharma sales or outsourcing facility experience preferred Knowledge, Skills and Abilities: Proficiency in customer service tools, CRM systems (e.g., HubSpot), ERP systems (e.g. Infor), and Microsoft preferred Excellent communication and interpersonal skills, with the ability to convey complex insights clearly, build strong relationships with internal teams and external stakeholders, and communicate with empathy and professionalism Leadership and team management skills, including the ability to motivate, coach, and foster a positive work environment for customer service and order entry teams Problem-solving and critical-thinking skills to analyze complex customer issues, identify root causes, and develop creative solutions to enhance customer experiences Emotional intelligence to understand and manage emotions, build rapport, defuse conflicts, and provide empathetic support to customers and team members Strong time management and project management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously Conflict resolution skills to handle difficult customer situations and address team conflicts effectively, ensuring positive outcomes Teamwork and collaboration skills to work effectively with cross-functional teams, including sales, marketing, product development, and quality, to align insights with business objectives Understanding of industry needs and willingness to learn, particularly in the context of healthcare, pharmaceuticals, or sterile compounded products Pay Structure Base Salary: $85,000/year Anticipated Pay Range, including on-target commission earnings: $85,000 - $125,000

When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer Success organization, responsible for the successful delivery and long-term performance of complex, multi-year statewide K-12 assessment programs. This role owns program strategy, execution, and outcomes for high-visibility state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a trusted advisor to state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for a portfolio of large-scale, multi-year state and consortium assessment contracts. + Own **end-to-end program accountability** , including scope, budget, timelines, service levels, risk management, and contractual compliance. + Act as the **primary executive-level point of contact** for state departments of education, facilitating governance structures, steering committees, and regular executive briefings. + Define program vision, success metrics, and long-term roadmaps in partnership with state stakeholders and internal leadership. + Lead and coordinate cross-functional teams across assessment operations, product, psychometrics, technology, data, implementation, sales, and customer success. + Anticipate, identify, and mitigate **strategic, operational, and compliance risks** , driving corrective actions and escalation as needed. + Ensure assessment programs are delivered in alignment with **state and federal accountability requirements** , accessibility standards, and testing policies. + Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes. + Drive continuous improvement by standardizing **program management frameworks, tools, and playbooks** across state assessment engagements. + Serve as the **voice of the customer at the enterprise level** , influencing product direction, assessment design, operational processes, and service enhancements. + Partner with sales and executive teams to support **contract renewals, amendments, and growth opportunities** , including participation in RFP responses and oral presentations. + Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence and scalability. + Prepare and deliver executive-ready communications, including program reviews, risk assessments, and strategic recommendations. + Represent the organization as a thought partner in state education discussions related to assessment, accountability, and implementation best practices. + Perform additional duties as assigned in support of organizational goals. **For this role as a Customer Success Senior, you should have:** + Expert-level **program and portfolio management** capabilities, including governance, financial oversight, and multi-vendor coordination. + Demonstrated success managing **high-risk, high-impact state or government contracts** in regulated environments. + Deep expertise in **K-12 education systems** , with significant experience in **statewide assessment programs** . + Strong understanding of **assessment policy, psychometrics, accessibility, and compliance requirements** . + Exceptional executive communication and stakeholder-influence skills. + Ability to lead through ambiguity, resolve complex issues, and make data-informed strategic decisions. + Proven experience influencing cross-functional teams and senior leaders without direct authority. + Strong leadership, coaching, and mentoring skills. **Bonus Points:** + 7+ years of experience in program management, assessment operations, customer success, or implementation within education, edtech, or assessment organizations. + Extensive experience working directly with **State Departments of Education** and state assessment initiatives. + PMP or equivalent program management certification preferred. Additional bonus for hitting CSM targets applies. #LI-Remote **The below compensation range is based on national market data and may vary by experience and location.** Salary Range $68,000-$93,500 USD **Benefits for eligible US employees include:** + World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth + Health Savings and Flexible Spending Accounts + 401(k) and Roth 401(k) with company match + Paid Vacation and Sick Time Off + 12 Paid Holidays + Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program + Tuition Reimbursement + Life & Disability Insurance + Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! **Equal Opportunity Employer** Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here . **Reasonable Accommodations** Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . **Employment Authorization** Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************

$50k Salary Plus Fuel/Cell Allowance AND Commission Opportunities ($3-$5k annually) We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you! Coverall offers everything you need to succeed: Competitive base salary Annual raise program Fuel / cell phone allowance Commission incentive program (approximately $3-$5k annually) Industry leading training Work-life balance Fun office culture Top notch company paid benefits including medical, dental, vision, and matching 401k Career advancement opportunities - we love to promote from within! Paid holidays as well as paid personal/sick/vacation time. Annual Tropical Trip for Top Performers! Responsibilities: Ongoing communication to our existing customers, and documentation of calls New customer set-up Field and classroom training to our new and existing franchise base Providing quotes to customers for additional services Periodically loading equipment onto trucks Qualifications: Account management preferred but not required Exceptional written and verbal communication skills Strong training skills Exceptional problem solving and time management abilities Proficiency with Microsoft Office Suite and Outlook Must be able to lift 50-75 pounds Valid driver's license and reliable transportation Come work for an international leader in the $89+ billion-dollar janitorial services industry. A leading Franchisor in Commercial Cleaning Services for over 35 years, Coverall continues to be named a top Entrepreneur Franchise 500 company. Every customer is paired with a Coverall Franchisee, so you can feel good about helping small business owners in your community! As one of the largest janitorial service companies in the country, Coverall experiences exceptional growth year over year, and we'd love to speak with you about joining our team!

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Tax Manager -EY Private, International Private Client** As an EY Private Tax Manager, with a focus on cross border tax needs of high net worth individuals and their affiliated entities, you will apply your tax knowledge across a wide range of tax topics and processes, devising elegant outcomes to some of the most complex challenges around. You'll work with some of the world's most successful private clients and businesses, and in return you can expect an incredible range of projects and responsibilities that will support your career growth. **The opportunity** EY Private is a growing practice within the organization, and you'll see that growth reflected in your career. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen. **Your key responsibilities** Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include high-profile individuals of extremely high net worth, and expectations to match. That will make you a trusted advisor and role model for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. **Skills and attributes for success** + Apply rules related to controlled foreign corporations and passive foreign investment companies onto tax returns + Application of foreign tax treaties and foreign tax credits + Prepare form 1040, 1041 and 1065 and significant experience preparing or advising on domestic income and transfer tax and/or U.S. international informational returns (Forms 5471, 8858, 8865, 1040, 1041, 1065, 3520, 3520A) + Team members with a compliance focus: prepare or review US federal and state tax returns for high net worth individual US citizens living abroad, US residents holding non US assets, or foreign nationals holding US assets. This role includes the preparation and review of the foreign info reporting requirements for cross border tax compliance such as foreign corporations, foreign partnerships, foreign disregarded entities and foreign trusts. Experience with relevant tax processing programs, and application of AI to data optimization and return process are essential skills. + Team members with an advisory focus: + Design pre-immigration tax plans + Classification of trusts for US tax purposes, and review of forms 3520 + Assist with US exit planning + FIRPTA + Form the US tax piece of multi-jurisdictional inheritance/succession, including the use of trusts, both domestic and foreign + Identifying foreign reporting obligations + Prepare tax memorandums and opinions + Translating complex data from a range of sources into client-ready insights and deliverables + Support our Private practice with relevant tax analysis and address new trends/market opportunities. + Work closely with rotators from our domestic teams, individuals on rotation from foreign affiliated firms, and our global deployment services team + Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service + Communicating complex tax issues to non-tax professionals and clients + Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge + An appreciation of world affairs, cultures and protecting financial security. **To qualify for the role you must have** + A bachelor's degree in a related field, supported by significant tax and a CPA certification or membership in The Bar; Minimum of 5 years of work experience in professional services or professional tax organization + A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax + Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds + A thorough understanding of automated tax processing systems and laws within your area of technical professionalism + Experience managing budgets and projects **Ideally, you'll also have** + A proven record in high net-worth tax planning + A proven record in a professional services environment + Experience in coaching and mentoring junior colleagues + Executive presence and business development skills + Strong analytical skills and attention to detail + The ability to adapt your work style to work with both internal and client team members **What we look for** We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence. **What working at EY offers** We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: + Support, coaching and feedback from some of the most engaging colleagues in the industry + Opportunities to develop new skills and progress your career + A network of overseas colleagues, and chances to relocate or take on overseas assignments + The freedom and flexibility to handle your role in a way that's right for you **About EY** As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. **If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.** **Build your legacy with us. Apply today.** EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $116,200 to $212,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $139,400 to $242,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes. About the Role The Director, Client Success will have the ultimate accountability for success of Inspiren's enterprise and strategic accounts. This important leadership role will be responsible for developing and implementing an enterprise and strategic account strategy at each assigned account and all of its entities. The Director, Client Success is a key member of the Clinical Success team and will manage a team of Clinical Success Managers. They will monitor and continually assess the performance against the enterprise and strategic account strategy and identify opportunities for the growth and expansion of Inspiren's products and services. The Director, Client Success will have direct oversight of the clinical success teams responsible for driving the adoption of Inspiren's products within the client community. Success in this role will be measured by: Adoption and utilization of Inspiren products Attainment of measurable outcomes and client validated ROI Client satisfaction as measured by (NPS) Growth and renewal as measured by Net Dollar Retention (NDR) Employee engagement The Director, Client Success will operate across all levels of the account with particular focus on growing and deepening relationships at the Operator leadership levels. As a relationship based business, our expectation is that the Director, Client Success will insert themselves into strategically important accounts, grow close relationships within them, and make them flourish. You will be the primary point of contact with your partners to ensure engagement with Inspiren and be an advocate to use our products to meet the organization's strategic priorities (i.e., value on investment). You will be traveling up to 30% of the time to visit your clients in person. The Director, Client Success will report to the Executive Team Head of Client Success at Inspiren, and their role will be to oversee all aspects of the relationship with our partners who are using our products, from front line health care workers to the operators and owners. Responsibilities The Quarterback - Drives the strategic direction of the account and owns the Operator executive relationship management across assigned accounts Maintains ultimate accountability for the success of assigned enterprise and strategic accounts as measured by NDR per account Primarily responsible for value creation and the development of the Joint Impact Plan at each account ensuring ROI targets are consistently met Develop, implement, and continually assess the achievement of the enterprise and strategic account strategy Oversees a team of Clinical Success Managers to execute the enterprise and strategic account strategy within the client communities. Support the ROI framework for Inspiren products by conducting engaging quarterly business review meetings; actively participate in steering committee meetings to support ownership of Inspiren products within the account. Builds a pipeline of qualified expansion opportunities (to handoff to AE) Deeply embedded within both the Operator leadership and Community Leadership at assigned accounts. Owns the overall performance in all executive meetings including EBRs, executive monthly meetings, and ad hoc communications. Ensures community alignment on joint impact plans Manages a team of assigned CSMs within a defined segment Elevation of product challenges and themes Have a constant pulse on community metrics ensuring value is being attained. Develop a strong relationship with key executives and decision makers to accelerate a growth plan and secure renewals in collaboration with the sales team Provide insights and guidance to the internal Inspiren team that is assigned to the account. Collect, assess and share data on the enterprise and strategic account performance Develop a deep understanding of the enterprise and strategic account's priorities Maintains an up-to-date level of awareness and knowledge of the enterprise and strategic account's value-drivers, and deeply understands partners' goals and objectives Travel 30% of your time; travel to do on-site visits to support client facing activities such as client go live events, monthly leadership meetings, quarterly business reviews and participation in sales activities. Proactive approach to support activities that foster value-driven utilization of our Inspiren products, leading to measurable outcomes Advise partners on the roadmap for achieving success and outcomes with our product Actively solicit feedback; communicate findings to appropriate persons Regularly monitor product utilization, identify and address any concerns area of under-utilization in real time; continuously work with staff to improve system value-driven utilization, as well as provide recommendations for growth and improvement Be smart, accountable, and fearless in the pursuit of Client Success Excels under pressure, continuously shifting and adapting to meet the ever changing need of your partners Works with clients to develop and obtain approval for market facing communication (case studies, quotes, press releases) reflecting successes within the account. Identifies opportunities for innovative product design and development and create the path to beta test new products, features and capabilities. Qualifications Bachelor's degree required, Masters preferred. Has spent several years guiding strategy in the C-suite with large enterprise and strategic clients and partners preferably in the healthcare or senior living verticals Demonstrated experience in fostering the adoption of healthtech solutions Proven track record on growing and renewing a multi-million dollar book of business Experience in a healthtech SaaS environment, with particular emphasis on Business-Business products and services. Growth focused with strong analytical and relational skills 10+ years of healthcare customer relationship management experience in client success, account management, or enterprise sales role. Deep understanding of the entire client journey with particular emphasis on the adoption, growth and renewal phases. Experience leading or managing others Excellent computer skills required and knowledge of internal tech stack Proven facilitation of diverse groups to drive toward established outcome objectives Demonstrated change agent: ability to facilitate executive level dialogue, analytical expertise to derive meaning from data and utilize to develop partner specific recommendations and build base of support around ROI plan Excellent critical thinking skills Strong communication, collaborative, and organizational skills Proactive problem solver, self motivated, takes accountability Must to be able to meet all partner specific requirements, including, but not limited to immunizations and screenings Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI, PHI in accordance with organizational policy and federal, state, and local regulations About you Nothing makes you more satisfied than the success of your clients You are an influencer by nature, and have a proven track record of developing deep trusted relationship with your clients and team members You are a proven CS leader who delights in customer service You pay attention to detail while always having an eye on the long term / big picture. You excel in a fast paced, team oriented environment You are adaptable to a variety of situations, many of which are new and uncharted but require strong leadership and creative problem solving skills. Understands how to assess risk and put effective plans in place to mitigate and recover Is resilient in managing difficult situations, client complains, and serving the best interests of both the partner and Inspiren Demonstrated self-starter who is highly motivated while being an active participant of a larger team Ability to gain respect and influence diverse hospital audiences including executives, senior leadership, nursing staff, technical employees, ancillary staff, etc. Dynamic communicator, able to motivate and influence others through the fact based client and product understanding, combined with genuine passion for Inspiren's products Customer service focused; being dedicated to our patient and partner experience with Inspiren Desire to make a meaningful impact on patient's lives Previous project management of a SaaS product in healthcare a plus Willingness to travel 30% of your time to different partner senior living sites to fulfill your job responsibilities Details The annual salary for this role is $175,000-$185,000 + $50,000 variable bonus + equity + benefits (including medical, dental, and vision) Flexible PTO Location: Remote, US Join our team and make a meaningful impact on patient care by enabling healthcare organizations to adopt and leverage AUGi to its full potential. Apply today to become a part of our customer success team! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: At Centivo, we're rebuilding health insurance the way it should be - affordable, predictable, and built around employers and their employees. As a Client Success Executive (CSE), you'll be the trusted partner guiding our clients through that journey - helping them see, feel, and share the value of Centivo's model every day. What You'll Do Own the client relationship. Serve as the strategic and day-to-day contact for your client portfolio, building deep, consultative partnerships with HR, Finance, and broker/consultant teams. Tell a compelling, data-driven story. Translate complex health, claims, and engagement data into meaningful insights that show progress, demonstrate value, and inspire confidence in Centivo's approach. Drive client growth and retention. Lead renewals and strategic planning conversations that highlight measurable outcomes, promote member engagement, and identify opportunities to expand Centivo's solutions across markets or populations. Guide a seamless client journey. Ensure a smooth transition from implementation to ongoing partnership, proactively anticipating client needs and aligning Centivo's capabilities to meet them. Be the client's voice inside Centivo. Collaborate cross-functionally with operations, analytics, and product teams to ensure we deliver with excellence and continuously enhance the client experience. Engage with brokers and consultants. Build trusted relationships that extend Centivo's reach and strengthen our position as a high-value, innovative partner. Champion continuous improvement. Bring forward ideas and feedback that help evolve our client success playbook and enhance how we serve clients every day. Who You Are An individual with demonstrated technical expertise in working with self-funded employers - including building compelling, data-driven financial narratives; analyzing stop-loss performance and renewal dynamics; and translating complex plan and network performance into clear, actionable insights. Deep understanding of value-based healthcare models and experience with high-performance network strategies. A relationship builder who earns trust through credibility, empathy, and results. A strategic communicator who can craft and deliver a story that connects data to business outcomes. A growth-oriented professional who thrives on helping clients achieve measurable success while deepening the partnership. A collaborative leader who enjoys working across teams to create solutions and deliver exceptional service. Education and Experience: Bachelor's degree or equivalent experience is required 10 years' experience as Client Success Executive (Account Management) in employer-sponsored health plans 5 years' experience working with self-funded accounts 5 years' experience working at a TPA or direct carrier Qualifications: Advanced knowledge of Microsoft Office products (Excel, Power Point, Word) Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding. Business Acumen - A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function. Strong ability to work cross functionally and build consensus among stakeholders and cross-functional teams in a dynamic environment Work Location: · Remote · Access to Buffalo or NYC offices if local · 25% travel is expected Centivo Values: ● Resilient - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don't give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Requirements Qualifications: Education & Experience · Bachelors degree or equivalent experience required; Masters degree is preferred; or equivalent experience to include a minimum of eight (8) years job related experience in the Food industry · 5+ years Management experience required · 5+ years related experience required · Experience in Dairy Industry required Skills/Abilities/Specialized Knowledge · Microsoft Office · Data warehouse Professional Certifications At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations Salary Description $70,000.00-$85,000.00

About Us: At Peerless, were not just another manufacturing company - were a team on a mission to grow. Rooted in Buffalo, NY, weve built our reputation on technical expertise, responsiveness, and reliability. But were not stopping there. Were ready to take this company to the next level, and we need bold, driven leaders who want to be part of that transformation. If you thrive on solving problems, empowering teams, and creating customer experiences that build lasting trust, this is your opportunity to make a lasting impact. Were seeking a dynamic, motivated and strategic player to lead our quoting and customer solutions team. About You: Youre passionate about leading people, fixing problems at their root, and finding solutions that create win-wins for both customers and the company. You see the bigger picture: opportunities to make processes better, customers happier, and your team stronger. Youre energized by challenges, motivated by growth, and eager to take charge in shaping the future of a growing company. As our Customer Solutions Manager, you will lead and inspire the team that drives our quoting and order management processesthe beating heart of our customer experience. This is more than a management role; its a chance to empower people, build trust with customers, and spark change that moves the company forward. About The Job: Team Leadership & Growth: Lead, mentor, and inspire a team of 23 quoting and customer service specialists. Empower your team to think strategically, problem-solve quickly, and take ownership of their work. Support team development through training, process guidance, and cross-functional collaboration. Foster a culture of accountability, responsiveness, and continuous improvement. Quoting & Customer Solutions: Oversee all quoting activity with precision, urgency, and profitability in mind. Partner with engineering and production to ensure quotes are not just accurate but smart, efficient, and aligned with customer needs. Tackle complex requests and challenges head-on, ensuring customers feel supported every step of the way. Customer Relationship Excellence: Be the face and voice customers trust, being responsive, clear, and solutions-oriented. Manage expectations on orders and delivery timelines with transparency and professionalism. Turn challenges into opportunities to strengthen relationships and build loyalty. Driving Process & Company Growth: Look beyond the task at hand. You identify where processes can be sharper, faster, and smarter. Use data, customer insights, and team feedback to improve quoting speed, accuracy, and satisfaction. Play a key role in shaping pricing strategies and growth opportunities that position Peerless for long-term success. Qualifications and Experience: Bachelors Degree 3-5 years of experience in quoting, pricing, customer service, or order management, preferably in a manufacturing or industrial environment. 2+ years of leadership experience with a track record of motivating and growing a team. Strong technical and process mindset - understanding how quoting, pricing and production intersect. Exceptional communication skills, organizational abilities, attention to detail, and proactive thinking. Proficiency in ERP and CRM systems; ability to analyze and interpret data. High energy, initiative, and ownership - you dont wait to be told what to do; you make things happen. Salary: Annual Salary of 75k-90k; commensurate with experience. Competitive benefits, professional development, and the chance to grow alongside the company youre helping to build. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Why Join Us? This is more than a job, its a chance to lead change, shape growth, and be part of something bigger. Youll work in a collaborative, supportive environment where your voice matters, your ideas are heard, and your leadership directly impacts our success. At Peerless, we believe in equity, diversity, and inclusiveness. We welcome and encourage applicants of all backgrounds to apply. If youre ready to bring your passion, leadership, and drive to a growing company thats ready to evolvelets build the future together. Peerless is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff. Peerless is an Equal Opportunity employer. Minorities, women, and individuals with disabilities are encouraged to apply .

Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Buffalo territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: Generate new customers within the assigned territory. Service and expand the business of the existing customer base. Present technology solutions to customers in professional environments. Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team. Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team. Respond to RFI's, RFQ's, and RFP's. Understand and interpret construction project specifications. Develop and maintain strong product and industry knowledge, recognizing local industry trends. Support the local engineering and architectural community by providing customer needs analysis, system layouts, and designs. Develop and maintain professional relationships with manufacturer representatives. Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts. Requirements for Success: Bachelor's degree or equivalent relevant work experience. Minimum of 2 years of B2B sales experience. Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery. Previous experience selling into C-Suite preferred. Ability to exercise the highest level of integrity and professional business acumen. Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual. Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating. Excellent written and verbal communication skills to effectively express ideas and information. Ability to thrive both independently and in a team environment. A high level of commitment to customer satisfaction. Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions. Ability to follow policies, processes and procedures. Effective use of Microsoft 365 suite of products. Demonstrated attention to detail and commitment to task in completing assignments with quality outputs. Maintain a clean driving record. Why Choose Us: Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! The expected salary for this position ranges from $65,000.00 to $115,000.00 base pay per year plus significant commission opportunity available. This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. Ronco is an Equal Opportunity Employer.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Manager, Client Services | SIU **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned clients. + Coordinates pricing and completes location coding parameters; prepares and distributes stewardship and other reports. + Coordinates client invoicing, audits and accounts receivable follow-up for assigned clients. + Educates the client on loss data - drivers of cost impacting assigned programs. + Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction. + Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities. + Coordinates client contracts. **ADDITIONAL FUNCTIONS and RESPONSIBILITIES** + Performs other duties as assigned. + Supports the organization's quality program(s). + Travel as required. **SUPERVISORY RESPONSIBILITIES** + Administers company personnel policies in all areas and follows company staffing standards and training recommendations. + Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. + Provides support, guidance, leadership and motivation to promote maximum performance. **QUALIFICATIONS** **Education & Licensing** Bachelor's degree from an accredited college or university preferred. Colleague to pursue CPCU, AIC and/or ARM or other related designation required. **Experience** Eight (8) years of related experience or equivalent combination of experience and education required to include three (3) years as an Account Representative **OR** five (5) years adjuster experience including one (1) year in a supervisory capacity. **Skills & Knowledge** + Strong understanding in one of the following areas: workers compensation, liability and disability claims management + Strong understanding of client location coding parameters, banking methodology, and claims operating systems + Excellent oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Analytical and interpretive skills + Strong organizational skills + Excellent interpersonal skills + Excellent negotiation and facilitation skills + Ability to work in a team environment + Ability to handle conflict and confront challenging issues in a fast work environment + Ability to meet or exceed Performance Competencies **WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical:** Computer keyboarding, travel as required **Auditory/Visual:** Hearing, vision and talking As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is **$90,000 to $100,000** . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. **Always accepting applications.** The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. FSO Seasonal Tax - Private Tax- Manager - Remote The opportunity EY is currently seeking experienced seasonal tax professionals. You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, overtime eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams. Private Tax is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. Your key responsibilities A strategic eye toward prioritizing when working on multiple complex projects Influencing skills, and the confidence and curiosity to question existing processes The ability to produce technical writing and research in a tax context Experience performing high quality review of complex tax returns Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance Experience with federal and state personal and trust income tax A thorough understanding of estate and wealth planning Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables Comfort with working remotely in a virtual team environment To qualify for the role, you must have Valid US Certified Public Accountant (CPA) license or active state bar membership A bachelor's degree in accounting, finance, business, or a related discipline A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail Skills and attributes for success Ideally, you'll also have A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm What we look for We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. The salary range for this job in all geographic locations in the US is $90/hr to $120/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

At StructureCare, we don't just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we've worked on more than 600 facilities of every construction type. Our approach is simple: Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises. Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time. Looking to build a career with purpose and precision? Join StructureCare, where your work keeps everything standing. Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Buffalo market. StructureCare is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution. The successful candidate will possess the following qualifications: * Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred. * 3 or more years in a Sales/Business Development * Excellent written and verbal communication skills * Technical aptitude and strong problem-solving skills * Working knowledge of the construction industry (preferred) * Willingness to be flexible in a fast-paced work environment * Driver's license and acceptable motor vehicle record required In this role you will be responsible for: * Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets * Acting as the single point of contact for all long-term customer relationships * Monitoring and managing financial performance of all accounts within the assigned territory * Accountability for client deliverables * Communicating technical information and probable costs to key decision makers * Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports * Project set up * Developing proposals * Engaging in collaborative problem solving and decision making All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

Job Description ABOUT US At Windward Communities, we're more than just a network of manufactured housing communities-we're a growing family dedicated to creating safe, welcoming, and affordable places for people to call home. With 21 communities across the United States and over 7,500 home sites, each location is thoughtfully designed to reflect the local character and offer amenities like playgrounds, dog parks, picnic areas, and swimming pools. But what truly sets us apart? Our people. If you're passionate about making a difference and being part of a team that values community, compassion, and commitment-we'd love to meet you. Discover more about Windward Communities by visiting ******************** PAY & BONUS Competitive base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes commissions, quarterly bonus, performance bonus payout, and year-end bonus pool. SUMMARY Are you a motivated, people-focused professional with a passion for helping others find their perfect home? Windward Communities (Creekside of Hamlin in Hamlin, NY - just outside of Rochester) is looking for a (Selling) Community General Manager who thrives in a dynamic environment and is excited to promote the Windward lifestyle. In this role, you'll be at the forefront of our community-leading all aspects of operations and sales, guiding prospective residents through the home buying and rental process, showcasing the unique benefits of our neighborhoods, and delivering exceptional customer experiences every step of the way. Role focused on sales (80%) and community operations (20%). WHAT YOU'LL DO Ensures residents receive the highest levels of service consistent with Windward Communities' Customer Service philosophy. Lead the operations of the community including but not limited to, resident support, sales and marketing, administration, and maintenance. Supervises, coaches, develops, and motivates associates and other assigned direct reporting staff. Create a welcoming and professional environment for all team members and visitors. Works closely with the Regional VP of Operations and VP of Sales to plan and manage capital expenditure initiatives, sales and marketing strategies, and drive revenues while maintaining high levels of resident satisfaction. Lead through example and with a ‘love and respect' of the team, community, amenities, and residents. Monitors monthly operating budgets and prepares monthly explanation of P&L variances. Other duties as assigned… REQUIRED SKILLS Property management experience (including at least 3 years of supervisory/leadership experience) with emphasis on Selling/Leasing Sales and negotiation skills/experience Relationship building and ability to build rapport with employees, customers and residents. Ability to prioritize and meet deadlines in a fast-paced environment. Financial and administrative acumen Analytical skills - ability to use data to anticipate challenges and assist with developing strategic action plans. Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs. Strong tech/digital skills (navigating websites, spreadsheets, email, and other tools) Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law. A valid driver's license, clean driving record, and automobile insurance. PREFERRED SKILLS Previous experience in manufactured housing industry (highly desired) Existing knowledge and experience with Excel and Salesforce (highly desired) WHAT WE OFFER: Competitive salary and incentive plans Health, Dental, Vision Insurance plan options Industry-leading Paid Time Off plan 401k And more…

Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am Age Requirement: Must be 18 years or older Location: Blasdell, NY Address: 3740 McKinley Pkwy. Pay: $21 - $22.50 / hour Job Posting: 12/09/2023 Job Posting End: 01/09/2024 Job ID:R0194690 We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you! What will I do? Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture Required Qualifications 1 or more years of work experience, preferably in customer service, or a college degree Computer skills Proven ability to multi-task and handle interruptions in a fast-paced environment Preferred Qualifications Experience leading a team Ability to quickly learn and adapt to new situations and subject matters At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.

Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way. We are seeking a dedicated Care Manager Supervisor to join our team! The schedule is Monday-Friday (8 hour shift). PCC Values Its Employees by offering: Paid time off (25 days per year) 10 Paid Holidays Affordable health care coverage including health, dental, vision, starting as low as $10.00/month 401(K) Retirement plan Tuition Reimbursement Generous Employee referral program Employee Wellness Program (earn up to $250 per year!) Numerous other benefits, please apply to find out more! Summary The Care Manager Supervisor's primary function is to provide support, guidance and supervision of Care Managers as they work in partnership with individuals with I/DD to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Care Manager Supervisor is responsible to provide direct oversight of Care Managers to ensure provision of high quality Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Essential Job Functions Provide supervision and support to staff assigned, including but not limited to assisting in hiring, scheduling, evaluating, ongoing staff development, team meetings and individual supervisory meetings. Review assessments, plans, progress notes and other documentation as required to ensure necessary detail, content to meet regulatory requirements and standards Develop and support staff learning and professional development goals; ensure assigned staff complete all required trainings. Ensure Care Managers are providing services with a person-centered approach that aligns with NYS OPWDD Valued Outcomes. Provide crisis intervention and support to Care Managers to ensure individuals are receiving supports needed. Ensure coverage and provide care coordination for assigned care manager caseloads and/or cover caseloads as needed. Monitor the development and implementation of the Lifeplan and other required assessments to ensure a comprehensive approach to an individual's clinical and psychosocial needs, choices, and preferences for services. Monitor use of all Health Information Technologies for documentation to assure that services are documented per PCC policies and procedures. Secure health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations. Assist with periodic internal audits to ensure regulations, compliance standards, and PCC polices/procedures are followed. Participate in and facilitate (as needed) individual case reviews and conferences. Provide periodic reports as assigned by supervisor. Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures Provide on-call support as scheduled. Participate in and facilitate staff and team meetings Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities Ability to act quickly, assess and act accordingly in crisis situations Basic technology skills and understanding of health records Knowledge of ethical and professional responsibilities and boundaries Demonstrate professional work habits including dependability, time management, independence and responsibility Some positions may require bi-lingual skills Education and Experience: At least one year supervisor/leadership experience Bachelor's degree with two years of relevant experience OR A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR A Master's degree with one year of relevant experience. Physical Requirements/Working Conditions: Ability to sit/stand throughout day to accomplish job Ability to enter data, notes, and other documentation into a computer. Must be able to travel throughout covered territories in Upstate NY as needed. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. Prime Care Coordination is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.

LANCASTER, NY OFFICE POSITIONS Be the Best at what you do and Save the Day! With over 90 years of continuously servicing the Western New York/ Buffalo region we've grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even the leanest times. Our goal is to offer careers, not just “jobs”. Let's Get Right to the Good Part: What We Offer Competitive Pay ($50k-55k/year) and an enjoyable team to work with! Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting. New technology & phones integrated with our best-in-class software PTO, (upon eligibility), 6 paid holidays, Aflac, (60 days), 401k with company match, (1 year) Best-in-Industry training, as well as opportunities for advancement. Come join our team and help us win the day! The Big Task You will lead a staff of Customer Services Reps, Dispatchers, and Inside Sales Reps who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of our market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls, advise them on how to promote our services, and prepare actionable data for management meetings and coaching. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a Windows computer, CRM, and Microsoft Office applications (Excel, Word & Outlook). Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo. Ready to apply? Please use the link / app on this page to apply. Equal Opportunity Employer Compensation: $50,000.00 - $55,000.00 per year About Zenner & Ritter Zenner & Ritter traces its roots to the late 1920's when Charles H. Ritter and his brother, Arthur Ritter, went door-to-door offering to clean coal dust out of duct work and furnaces. Bill Zenner, joined the business as Charles' business partner though shortly after, he left to manage a local hardware store. At that time, the company was well-known as Zenner & Ritter and has kept both names ever since. Charles H. Ritter grew the company from its humble beginnings into a well-known Buffalo-area heating and cooling business. His son, Charles C. Ritter assumed leadership of the business in the mid 1980's. For nearly 30 years, Charles C. Ritter was the driving force behind the business filling the company and its employees with his own unique combination of expressive communication and efficient service Sadly, Charles C. Ritter passed away in 2010 leaving Zenner & Ritter in the capable hands of his wife, Barbara Ritter. Today, Barbara and her son Brian Ritter lead what is now the largest residential heating and cooling company in Western NY. To serve the wider needs of its customers, the company recently launched a new residential plumbing division. And to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. Under Barbara and Brian's leadership, the company continues to evolve, but will always remain committed to providing the best prices and the friendliest service anywhere! *** NOW HIRING *** Zenner & Ritter, Inc. is continuing to grow after over 90 years of operations and is looking to applicants interested in CAREERS, not just a “job.” Our services include heating, air conditioning, plumbing, generator systems, indoor air quality, energy services, mitigation, ductless systems, electrical and more. We are also seeking applicants for management positions, our accounting group, inside and outside sales, customer service staff and other roles to contribute to a winning team. Full-time, part-time and flexible shift scheduling is available.

Enterprise Sales Manager About the company IWG is the global operator of leading workspace providers with 3,400 locations across 128 countries. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Digitalization and new technologies are transforming the world of work. People want the personal productivity benefits of living and working how and where they want. Businesses want the financial and strategic benefits. Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. They want choice. We provide that choice through our diverse workspace brands, Regus, Spaces, HQ, Signature and No18, together with our global network of thousands of locations located in every business hub on the planet. We create personal, financial and strategic value for businesses of every size. All of them harness the power of flexible working to increase their productivity, efficiency, agility and market proximity. Join us at ************** Job Purpose The Enterprise Sales Manager will maintain and expand in-country relationships with strategically important Enterprise customers (Key Accounts). The primary objective of the role is to generate profitable new revenue for IWG. Enterprise Sales is a core part of our strategy and presents us with a substantial opportunity to deliver innovative, flexible and more cost-efficient occupancy solutions to large companies who would benefit from buying multiple products across multiple locations. This requires an individual who can visualize the big picture and understand all the little things that must come together for the customers best-fit solution. Key Responsibilities * Develop, expand, maintain and report on a pipeline of qualified sales opportunities * Generate profitable new revenue to achieve agreed sales targets on designated Enterprise Accounts * Develop and maintain top-level relationships with designated accounts to establish a clear and comprehensive understanding of customer needs across the complete spectrum of IWG solutions * Work with assigned third party corporate advisors (agents, corporate real estate specialists, management consultants etc.) to create IWG sales opportunities with their clients * Partner with Operations and Sales colleagues across relevant geographies to ensure consistent customer experience and to develop clear plans for target customer solution development * Share relevant feedback from Enterprise customers to support the continuous improvement of customer service and solution enhancement * Support other strategic business development activities as require Required Skills, Experience & Qualifications * Bachelor's degree preferred or equivalent work experience. * B2B solution / service sales and business development background * Ability to work with customers to map out appropriate product sets and contract structures * Experience of working within a matrix organisational structure * Proven ability to develop, manage, track, and close large deals. Track record of regularly exceeding targets * Proven track record in selling to large companies * Excellent communicator and ability to develop relationships and influence up to board level * Strategic thinker, with a commercial results-driven bias * Flexible and broadminded with a "can-do" attitude, possessing a disciplined approach to business development * Motivated, self- reliant, ambitious, and looking to join a team with significant growth aspirations. * Enterprise Sales Manager.pdf

The MacLean-Fogg Manufacturing Management Program (MMP) is a rigorous two-year leadership development program designed to prepare recent graduates for impactful careers in manufacturing. Starting in July 2026, participants will complete two one-year rotations at different U.S. facilities (see our locations). While preferences are considered, participants must be open to placement anywhere. Our Sales team works at the intersection of customers and operations, ensuring that MacLean-Fogg delivers the right solutions at the right time. The team partners with leading automotive and industrial companies, blending technical knowledge with relationship-building to drive growth. Joining this team means gaining exposure to account management, market development, and customer engagement while working alongside experienced professionals committed to your success. Hear from Larry about his experience in the Manufacturing Management Program: View Video → Compensation & Benefits $75,000 annual salary-competitive for recent graduates and paired with a structured leadership development experience. All relocation costs fully covered for both rotations. Comprehensive benefits package including healthcare, 401(k), and wellness programs. Investment in your growth: executive mentorship, leadership workshops, and career coaching. The opportunity to join a company celebrating 100 years of innovation and ready for future growth. What You'll Gain Broad exposure to sales strategy in a global manufacturing environment. Hands-on experience with customer engagement, account management, and business development. Mentorship from senior sales and marketing leaders. Structured leadership development and performance coaching. Career pathways toward roles such as Account Manager, Business Development Manager, or Key Account Leader. Day-to-Day Experience Work directly with customers on pricing, quotes, and order fulfillment. Support sales pipeline development and opportunity qualification. Analyze market trends and competitor activity to identify growth opportunities. Partner with operations to ensure customer needs align with production and supply chain capacity. Participate in a capstone project with measurable impact on sales growth or customer engagement. Participate in community engagement projects that reflect MacLean-Fogg's values. Qualifications Bachelor's or master's degree in Business, Sales, or related field (completed within the last 12 months). Candidates must have less than one year of full-time, post-graduate professional work experience at the start of the program AND have graduated with a bachelor's or master's degree in 2025 or 2026. GPA of 3.0 or higher. Demonstrated leadership through internships, student orgs, or project teams. Strong technical, analytical, and communication skills. Agile mindset with creativity and problem-solving focus. Must be willing to travel and relocate across the U.S. Ability to lift 50 lbs. (with assistance/tools) and perform some physical tasks in a plant environment. Apply today and launch your Sales leadership career in manufacturing.