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Customer support engineer salary
Average customer support engineer salary
$82,674
Average Customer Support Engineer Salary
The average salary for a Customer Support Engineer is estimated at $82,674 annually, translating to approximately $40 per hour. This figure reflects the demand for skilled professionals who bridge the gap between customers and technical teams. Different states offer varying salaries, influenced by factors such as cost of living and job market conditions.
Salary by State
In states like California and New York, Customer Support Engineers often earn higher wages due to increased living costs and demand for tech support. For instance, the top-paying states typically feature salaries exceeding $90,000. Conversely, regions with a lower cost of living may offer salaries around $75,000. Understanding these variations can guide job seekers in selecting locations that align with their financial goals.
Career Growth Opportunities
With the right skills and experience, Customer Support Engineers can advance into roles such as Technical Account Manager or Support Manager, which typically offer higher salaries and additional responsibilities. Continuous learning and certifications can further enhance earning potential in this dynamic field.
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Where can a Customer Support Engineer earn more?
Customer support engineer salary estimates from across the web
Average customer support engineer salary by state
The average customer support engineer salary in Washington, California, and Nevada are the highest in the U.S. The lowest average customer support engineer salary states are Iowa, Missouri, and Arkansas.
- State view
- County view
Highest paying states for customer support engineers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $100,738 | $48.43 |
| 2 | California | $99,726 | $47.95 |
| 3 | Nevada | $94,190 | $45.28 |
| 4 | Oregon | $90,508 | $43.51 |
| 5 | Rhode Island | $81,267 | $39.07 |
| 6 | Vermont | $78,342 | $37.66 |
| 7 | Virginia | $78,001 | $37.50 |
| 8 | Ohio | $84,946 | $40.84 |
| 9 | New York | $84,546 | $40.65 |
| 10 | Hawaii | $82,436 | $39.63 |
| 11 | North Dakota | $74,408 | $35.77 |
| 12 | Utah | $71,610 | $34.43 |
| 13 | Connecticut | $84,185 | $40.47 |
| 14 | New Jersey | $84,907 | $40.82 |
| 15 | Texas | $73,703 | $35.43 |
| 16 | Pennsylvania | $77,521 | $37.27 |
| 17 | Maryland | $75,473 | $36.29 |
| 18 | Arizona | $71,495 | $34.37 |
| 19 | Massachusetts | $77,678 | $37.35 |
| 20 | New Hampshire | $68,114 | $32.75 |
| 21 | Michigan | $66,965 | $32.19 |
| 22 | North Carolina | $72,073 | $34.65 |
| 23 | Delaware | $72,421 | $34.82 |
| 24 | Idaho | $70,550 | $33.92 |
| 25 | Oklahoma | $68,434 | $32.90 |
| 26 | District of Columbia | $67,695 | $32.55 |
| 27 | New Mexico | $66,792 | $32.11 |
| 28 | Wisconsin | $68,405 | $32.89 |
| 29 | Minnesota | $70,755 | $34.02 |
| 30 | Kentucky | $67,503 | $32.45 |
| 31 | Maine | $67,972 | $32.68 |
| 32 | Georgia | $66,187 | $31.82 |
| 33 | Colorado | $64,728 | $31.12 |
| 34 | Louisiana | $66,869 | $32.15 |
| 35 | Indiana | $66,627 | $32.03 |
| 36 | South Carolina | $65,222 | $31.36 |
| 37 | Nebraska | $61,517 | $29.58 |
| 38 | Tennessee | $65,918 | $31.69 |
| 39 | Wyoming | $64,726 | $31.12 |
| 40 | Arkansas | $58,842 | $28.29 |
| 41 | Florida | $62,751 | $30.17 |
| 42 | West Virginia | $63,802 | $30.67 |
| 43 | Alabama | $59,365 | $28.54 |
| 44 | Montana | $63,834 | $30.69 |
| 45 | Alaska | $58,368 | $28.06 |
| 46 | South Dakota | $57,821 | $27.80 |
| 47 | Missouri | $58,980 | $28.36 |
| 48 | Illinois | $61,391 | $29.51 |
| 49 | Mississippi | $59,826 | $28.76 |
| 50 | Iowa | $59,319 | $28.52 |
| 51 | Kansas | $57,731 | $27.76 |
Highest paying cities for customer support engineers
The highest-paying cities for customer support engineers are San Francisco, CA, Redmond, WA, and Hillsboro, OR.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $110,131 | $52.95 |
| 2 | Redmond, WA | $101,461 | $48.78 |
| 3 | Hillsboro, OR | $90,111 | $43.32 |
| 4 | New York, NY | $84,807 | $40.77 |
| 5 | Mount Laurel, NJ | $84,507 | $40.63 |
| 6 | East Hartford, CT | $84,124 | $40.44 |
| 7 | Johnston, RI | $81,244 | $39.06 |
| 8 | Philadelphia, PA | $78,192 | $37.59 |
| 9 | Boston, MA | $77,605 | $37.31 |
| 10 | Columbia, MD | $75,529 | $36.31 |
| 11 | Austin, TX | $74,572 | $35.85 |
| 12 | Morrisville, NC | $73,013 | $35.10 |
| 13 | Chandler, AZ | $71,404 | $34.33 |
| 14 | Lawrenceville, GA | $66,377 | $31.91 |
| 15 | Columbia, SC | $65,494 | $31.49 |
| 16 | Broomfield, CO | $64,767 | $31.14 |
| 17 | Chicago, IL | $61,588 | $29.61 |
Customer support engineer salary details
A customer support engineer's salary ranges from $59,000 a year at the 10th percentile to $114,000 at the 90th percentile.
What is a customer support engineer's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $114,000 | $9,500 | $55 |
| 75th Percentile | $97,000 | $8,083 | $47 |
| Average | $82,674 | $6,890 | $40 |
| 25th Percentile | $69,000 | $5,750 | $33 |
| 10th Percentile | $59,000 | $4,917 | $28 |
Highest paying customer support engineer jobs
The highest paying types of customer support engineers are desktop engineer, customer engineer, and product support engineer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Support Analyst | $75,989 | $6,332 | $36.53 | 107,039 |
| Service Engineer | $87,151 | $7,263 | $41.90 | 143,806 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Desktop/Network Support | $49,480 | $4,123 | $23.79 | 119,310 |
| Technician Support Tier | $54,889 | $4,574 | $26.39 | 109,671 |
Top companies hiring customer support engineers now:
Which companies pay customer support engineers the most?
Customer support engineer salaries at Nokia and Comverse Technology are the highest-paying according to our most recent salary estimates. In addition, the average customer support engineer salary at companies like NETSCOUT and Commvault are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Nokia | $105,021 | $50.49 |
| 2 | Comverse Technology | $104,559 | $50.27 |
| 3 | NETSCOUT | $100,450 | $48.29 |
| 4 | Commvault | $98,972 | $47.58 |
| 5 | Navisite | $97,908 | $47.07 |
| 6 | KLA | $96,919 | $46.60 |
| 7 | Appvance | $96,912 | $46.59 |
| 8 | Cisco | $96,853 | $46.56 |
| 9 | Conviva | $96,036 | $46.17 |
| 10 | Tegile Systems | $94,987 | $45.67 |
| 11 | Intel | $93,403 | $44.91 |
| 12 | Finastra | $93,270 | $44.84 |
| 13 | Pegasystems | $93,174 | $44.80 |
| 14 | Foundry Networks | $91,716 | $44.09 |
| 15 | Airspan Networks | $91,057 | $43.78 |
| 16 | DXC Technology | $90,620 | $43.57 |
| 17 | Astronics | $89,853 | $43.20 |
| 18 | Advantage Tech | $88,783 | $42.68 |
| 19 | General Electric | $87,750 | $42.19 |
| 20 | Dassault Systèmes | $86,709 | $41.69 |
Wage gap by gender, race and education
Customer support engineer salary trends
The average customer support engineer salary has risen by $12,634 over the last ten years. In 2014, the average customer support engineer earned $70,040 annually, but today, they earn $82,674 a year. That works out to a 9% change in pay for customer support engineers over the last decade.
Compare customer support engineer salaries for cities or states with the national average over time.
Average customer support engineer salary over time
Compare customer support engineer salaries for individual cities or states with the national average.
Customer support engineer salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $82,700 | $39.75 | +3.3% |
| 2024 | $79,900 | $38.44 | +2.3% |
| 2023 | $78,100 | $37.57 | +1.5% |
| 2022 | $77,000 | $37.00 | +1.6% |
| 2021 | $75,700 | $36.40 | +1.6% |
Recently added customer support engineer salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Together Ai | Customer Support Engineer | San Francisco, CA | 06/29/2025 | $180,000 |
| Andesite | Customer Support Engineer | McLean, VA | 06/27/2025 | $110,000 |
| Red Cell Partners | Customer Support Engineer | McLean, VA | 06/27/2025 | $110,000 |
| Datavant | CPC I Processor Customer Support | Columbus, OH | 06/25/2025 | $31,305 |
| Datavant | CPC I Processor Customer Support | Sacramento, CA | 06/25/2025 | $31,305 |
| Tata Consulting Services | Customer Support Engineer-Power On Reliance | Alhambra, CA | 06/23/2025 | $110,000 |
| Tata Consulting Services | Customer Support Engineer-Power On Reliance | Seattle, WA | 06/21/2025 | $90,000 |
| KLA Corporation | Customer Support Engineer-Tsmc AZ | Phoenix, AZ | 06/18/2025 | $66,325 |
| KLA Corporation | Customer Support Engineer | Boise, ID | 06/18/2025 | $58,916 |
| Compscience | Customer Support Engineer | San Francisco, CA | 06/14/2025 | $85,000 |
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