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Student: Central Services Customer Service Assistant, Academic Year 2025-26
Augsburg University 4.1
Customer support representative job in Minneapolis, MN
Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.
Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.
Student employment is managed by Augsburg Human Resources in partnership with student supervisors from across campus.
Job Description
We are currently seeking a few enthusiastic and dependable part-time student customer service assistants to work Monday through Friday:
Duties will include:
Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members.
Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up.
Assisting with shipping and mailing customer requests, operating the cash register.
Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon).
Packing and preparing outgoing packages.
Metering and sealing envelopes, sending international, priority mail parcels.
Delivering packages around campus in the afternoons.
Organizing and cleaning workspace.
Stocking and maintaining supplies for shipping, mailing, and the Copy Center.
Answering phone calls.
Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus.
Using a desktop computer to assist customers and Central Services team.
Work-study eligible students welcome.
Compensation and Benefits
Rate of Pay: $16.45/hour
Minnesota Sick and Safe Time
Not eligible for health insurance benefits
Qualifications
Ideal candidates will:
possess an attention to detail and ability to follow-through on tasks.
bring a positive attitude to work.
have excellent organizational and communication skills.
possess a willingness to learn systems and processes.
solve problems, and ask for help when needed to assist customers.
be dependable and reliable, and arrive on time when scheduled to work.
Requirements:
Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services: ****************************).
Must be able to lift up to 50 pounds, and operate a cart and pallet jack.
Additional Information
All student applicants must attach the following for consideration:
Resume
Cover Letter (optional)
Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at ************ or email at ***************. Human Resources is located at 20 Memorial Hall.
$16.5 hourly 2d ago
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Senior Seamer Service Representative
Crown Cork & Seal USA, Inc. Careers
Customer support representative job in Saint Paul, MN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
$44k-63k yearly est. 12h ago
Office Clerk - Customer Service Representative
AAA Cooper Transportation, Inc. 4.5
Customer support representative job in Minneapolis, MN
Customer Service Representative | Minneapolis, MN
AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Minneapolis, MN , Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation
RESPONSIBILITIES - _A Day in the life_
+ Communicate with customers, drivers, and service center staff to resolve issues.
+ Document discrepancies, file reports, and maintain accurate records.
+ Assist in identifying trends to improve freight handling practices.
+ Support general clerical tasks within the operations team.
+ Other duties as assigned.
BENEFITS - _What we offer_
+ Competitive Compensation Hourly Pay Range:$23.18-$23.18
+ Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
+ 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
+ Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
+ Professional Development Opportunities ACT invests in you! Enhance your skills and advance your career.
AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.
Ready to drive your career to the next level? Join the growing team andaccelerate your career TODAY!
AAA Cooper Transportationis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.
Pay Range: 23.18-23.18 per_hour, General Benefits:
+ Individual and Family Medical Benefits
+ High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
+ Health Savings Account (HSA with company match)
+ Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule.
+ Employer sponsored Life and Accidental Death & Dismemberment Insurance
+ Voluntary Employee & Spousal Life Insurance
+ Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
+ 60-180-280 & 360 day pay increases for specified positions.
+ Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.
Job Requirements
REQUIREMENTS - _What you bring_
+ Previous experience in freight, logistics, or clerical support preferred.
+ Strong attention to detail and data accuracy.
+ Excellent written and verbal communication skills.
+ Problem-solving mindset and customer service orientation.
+ Proficient in Microsoft Office and data entry systems.
+ High school diploma or equivalent
+ Other duties as assigned
Category: MME-Service Center Admin and Leadership
$23.2-23.2 hourly 2d ago
Relief CSR Driver
Ameripride Services 4.3
Customer support representative job in Minneapolis, MN
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$34k-40k yearly est. 6d ago
Customer Support Specialist
Biomerics 4.3
Customer support representative job in Minneapolis, MN
Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets.
At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to Biomerics' values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and the patients who depend on our products.
At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members.
The CustomerSupport Specialist position will be responsible for all Customer Service functions, NetSuite (ERP) report creation, supporting the front desk and carrying out other assigned duties at the BAC facility. This position creates a lasting impression of our organization, so a high level of professionalism, excellent organization skills and prompt follow-ups with customers is required.
JOB RESPONSIBILITIES:
Respond and/or confirm customer PO's within 24hrs. Provide quotes, follow-up on quotes and get customer questions answered.
Attend weekly planning/scheduling meetings with production support to assure delivery schedules are met and customers are satisfied.
Work with Sales team on customer communication and proactively engage customer.
Support the development and achievement of KPI's for Safety, Quality, Cost and Delivery.
Support purchasing through PO creation and contact suppliers when necessary.
Maintain customer & BAC cross reference part number spreadsheet.
Engage customers for quarterly or annual blanket PO's.
Respond to shipping inquiries and answer order status questions.
Verify that all customer information is correct on SO's and ERP.
Resolve customer complaints by identifying the problem and help coordinate corrective actions.
Become the expert at creating Netsuite reports for BAC.
Import data into Excel, create graphs and/or analytics.
Provide front desk support when needed.
Requirements
High school diploma
Take initiative and create a culture of accountability.
Results oriented, strong sense of prioritization and manage with a sense of urgency.
Must have strong interpersonal skills and effectively communicate with both internal and external customers.
Demonstrated success in conflict management and working in a team environment.
Proficiency with data analytics, databases, MS Excel, MS Word, and PowerPoint.
Knowledge and experience of working with an ISO13485 Quality Management System is a plus.
2-5 years of customer service experience in medical device industry preferred.
$44k-64k yearly est. 2d ago
Sr. Customer Account Specialist
Rise Baking Company, LLC 4.2
Customer support representative job in Minneapolis, MN
Senior Customer Account Specialist Job posting will be removed 1/31/2025 and all applicants reviewed after. No Agency or search firms will be utilized.LOCATION: 3001 Broadway Street NE, Minneapolis, MN 55413 POSITION TYPE: Full Time (On-site)
Job Purpose
Consistently deliver an exceptional customer service experience. Professionally and accurately manage customer orders from receipt to invoice, ensuring orders arrive on time and in full. Work closely with the Sales team and cross-functional business partners to achieve high customer satisfaction.
Essential Functions
Manage orders from receipt to the point of invoicing, ensuring each order has accurate manufacturing lead time, shipping method, pricing, and, if required, customer confirmation
Promptly communicate both verbally and in written form with customers, brokers, and sales managers regarding any short or service concern
Manage inventory for discontinued stock (obsolescence)
Foster positive relationships with customers, brokers, sales managers, logistics service providers, and all internal and external partners
Research and investigate issues; find root causes, solve, and develop proactive solutions to prevent recurrence
Coach and mentor new Customer Service Representatives, sharing best practices and providing guidance on handling challenging customer situations
Work closely with the Sales team managing key customer accounts
Back up Supervisors as needed
Comply with all food safety requirements, training, policies, and procedures
Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
Associate's degree and/or 5+ equivalent years of work experience
3+ years of experience in a customer service role, preferably handling complex inquiries and customers
Experience in food manufacturing as well as retail and foodservice distribution channels preferred
Strong computer skills including Microsoft Office with advanced skills in Excel; experience with SAP EDI systems
Deep understanding of customer needs and a commitment to delivering exceptional customer service
Professional demeanor with strong written and verbal communication skills
Ability to identify and resolve problems with a willingness to collaborate as needed to address and implement solutions
Ability to effectively communicate with multi-level personnel as well as customers and their representatives
Ability to work cross-functionally, convey complex issues, and maintain confidentiality
Ability to organize, manage multiple priorities, maintain high attention to detail, and meet deadlines in a fast-paced environment
Ability to think quickly and handle frequent change
Self-motivated, goal oriented, quality driven, and capable of working independently
California, Illinois, Massachusetts, Minnesota, Washington and New York Residents Only:
The hourly range for this role is $18.52 to $26.62 per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.
Compensation details: 18.52-26.62 Hourly Wage
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$18.5-26.6 hourly 9d ago
Customer Service Specialist
Center for Diagnostic Imaging 4.3
Customer support representative job in Minneapolis, MN
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Customer Service Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Customer Service Specialist in our Revenue Cycle Management (RCM) group, you'll assist patients, clinics, referring doctors, attorneys, and insurance companies with medical billing questions. You'll answer telephone calls, respond to voice mails, and route email/mail to ensure the appropriate departmental resource follows up on billing accounts. While exceeding our Quality Assurance standards, you'll focus on the patient first, be accountable, and play an important part in creating a superior patient experience.
This is a remote full-time position working 40 hours per week. Shifts are from 9:30am-6:00pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Customer Service
Assists clinics, referring doctors, attorneys, insurance companies and patients/responsible parties with general questions
Responds to RCM voice mail and email in a timely manner
Routes telephone calls and mail to appropriate departmental resource for follow up on problem accounts
Communicates effectively with various departments within Revenue Cycle Management
Researches explanation of benefits (EOBs) and/or denials in imaging system in order to assist patients and explain balances
Meets or exceeds team Quality Assurance standards
Escalates more complex inquiries to Senior Customer Service Specialist for support and resolution
(10%) Administrative duties
Faxes itemized statements and letters of protection (LOPs) to attorneys by request ensuring proper authorization is on file
Updates billing system with updated patient demographic information
Calls referring doctors, patients, insurance companies, and attorneys to get updated insurance or demographic information on patient accounts
Researches missed discounts, duplicate charges, reverse collection decisions and insurance denials
(5%) Performs other duties as assigned
Required:
High school diploma or equivalent
1-2 years previous customer service experience
Proficient with using computer systems and typing
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
Preferred:
* Ability to speak Spanish or other languages in addition to English
* Health care experience
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
* DailyPay implementation is contingent upon initial set-up period
$32k-38k yearly est. 2d ago
Customer Service Officer
Alphabe Insight Inc.
Customer support representative job in Minneapolis, MN
Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact.
Job Description
We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally.
Responsibilities:
Respond to client inquiries via phone, email, and other communication channels.
Provide accurate information about services, policies, and procedures.
Resolve client issues in a professional and timely manner.
Maintain records of client interactions and transactions.
Collaborate with internal teams to ensure consistent and high-quality service.
Identify opportunities to improve processes and enhance customer satisfaction.
Qualifications
Strong communication and interpersonal skills.
Excellent problem-solving and organizational abilities.
Professional demeanor with attention to detail.
Ability to work both independently and collaboratively.
Proficiency with office software and basic database systems.
Additional Information
Competitive salary: $47,000 - $52,000 per year.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Skill-building and training opportunities.
Full-time employment with standard benefits.
$47k-52k yearly 2d ago
Client Specialist
Barry's 3.7
Customer support representative job in Minneapolis, MN
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************).
Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
* Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
*
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
* Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
* Deliver quality protein smoothies and customer service in the Fuel Bar
*
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$55k-94k yearly est. 2d ago
Customer Support Coordinator (Direct Hire)
Ultimate Staffing 3.6
Customer support representative job in Minneapolis, MN
🔹 Now Hiring: CustomerSupport Specialist (Onsite - MN) 🔹
Join a global leader in technology serving major food and agriculture partners worldwide.
What You'll Do:
* Handle B2B daily customer inquiries (calls + email)
* Schedule service/repair visits and support the technical team
* Provide product and order support with a strong customer-first mindset
* Own customer issues through resolution and escalate when needed
What We're Looking For:
* 2+ years of phone-based customer service experience
* Service scheduling/dispatch experience highly preferred
* Salesforce or SAP exposure a plus
* Strong multitasking, communication, and problem-solving skills
Role Details:
* Salary: $50-60K
* Schedule: Mon-Fri, 8-5 (100% onsite)
* Direct hire with full benefits (medical, dental, vision, PTO, 401k contribution, etc.)
You'll join a collaborative, long-tenured team within a fast-growing, innovation-driven company that invests heavily in R&D and employee development.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$50k-60k yearly 3d ago
Customer Service Coordinator
Bridgetower Media 4.4
Customer support representative job in Minneapolis, MN
BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401.
Duties + Responsibilities:
Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices.
Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness.
Work independently with minimal supervision.
Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise.
Skills + Requirements:
Proven track record of inbound and outbound customer-centric support
1-3 years in general office/data entry, customer service, call center, or account management.
Strong relationship-building skills, especially via remote channels.
Exceptional attention to detail with strong organizational and follow-up skills.
Able to manage multiple priorities within a fast-paced, deadline-driven environment.
Excellent written and verbal communication; articulate and professional with clients and internal teams.
Independent self-starter who can also work collaboratively.
Solid knowledge of MS Office and basic office equipment.
Strong typing skills (80 WPM minimum).
Reliable home internet connection with minimum 50mbps up/10mbps down.
What does BridgeTower Media offer?
A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages
Free 24-hour TeleMedicine and TeleCounseling Services
Unlimited PTO
Tuition Assistance Program
Weekly Pay
401K with a company match
Summer weekend jumpstart hours-off at 2PM on Fridays
Growth opportunities to build your career.
Who is BridgeTower Media?
BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information.
BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
$30k-36k yearly est. 2d ago
Energy Programs Customer Engagement Associate
Frontier Energy, Inc.
Customer support representative job in Chanhassen, MN
At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future.
We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference.
Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world.
The Energy Programs Customer Engagement Associate will engage directly with end users, contractors, and trade allies to promote and document energy-efficient upgrades across building systems such as lighting, HVAC, motors, and controls within Frontier Energy's Minnesota service area.
Key Responsibilities
Conduct in-person, virtual, and phone-based outreach, including cold calls, to engage new and existing program participants such as building owners, facility managers, and contractors,.
Build and maintain strong, enduring relationships with a portfolio of customers, trade allies, and contractors, to drive ongoing project flow and sustained engagement with Frontier Energy's programs.
Use technical knowledge of building systems (lighting, HVAC, motors, and controls) to supportcustomer pursuit of energy conservation opportunities.
Proactively schedule and perform site visits to pursue customer engagement activities including presentations, meetings, and audit and project support.
Serve as a trusted advisor, helping participants understand energy efficiency benefits, navigate program requirements, and maximize available incentives.
Deliver persuasive yet genuine communication that influences participation and drives measurable program impact without relying on scripted sales methods.
Develop and execute strategic engagement campaigns that align with program goals and community needs.
Track and report on participation metrics, outreach effectiveness, and project progress.
Identify participation barriers and collaborate with program leadership to develop effective solutions.
Travel regularly throughout Frontier Energy's Minnesota service area for site visits, meetings, and outreach events.
Support additional activities related to energy conservation, analysis, reporting, and customer service as needed.
Required Qualifications
2-3 years of experience in outreach, customer engagement, energy efficiency, HVAC, or related technical or field-based roles.
Strong verbal and written communication skills, with the ability to convey complex technical information clearly and persuasively.
Proven ability to initiate conversations (cold calling) and convert interest into lasting relationships that generate short-term engagement and long-term participation.
Demonstrated skill in influencing stakeholders-contractors, customers, and community partners-through credibility and authenticity rather than pressure tactics.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Proficiency in Microsoft Word , Excel , PowerPoint , and Outlook .
Preferred Qualifications
Knowledge of building systems and energy efficiency measures, including HVAC, lighting, motors, and controls.
Experience conducting energy audits, site verifications, or rebate processing.
Prior experience in community or contractor outreach within the energy efficiency or construction sectors.
Familiarity with utility-sponsored energy efficiency programs and associated reporting or compliance processes.
Proven success developing long-term professional relationships that result in sustained program growth.
Adjustments made to better focus on activities driving projects with existing customers.
$30k-42k yearly est. 5d ago
eCommerce Customer Experience Specialist
Curio Brands 3.7
Customer support representative job in Minneapolis, MN
About the Role
At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland.
This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty.
***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI***
What You'll Do
System Optimization & Operational Excellence
Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency.
AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch.
Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem.
Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements.
Deliver Premium, Personalized Service & Support
Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations.
End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution.
Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland.
Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence.
Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints.
As a Curio Team Member
You exemplify CURiO Cornerstones and strive for personal leadership in your role.
You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
You take ownership of your professional development by seeking learning opportunities and staying current in your field.
You manage your time effectively and work with others to contribute to team and company goals.
You maintain and protect company proprietary information.
You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.
What You'll Bring
Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify.
Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses.
Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving.
Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues.
Additional Information
Travel Requirement: up to 5%
Work Environment: General office or home office environment
Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds.
When in a facility, occasional exposure to dusty and fragrant conditions
Health & Welfare Benefits
Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:
Medical, Dental, Disability Insurance (cost shared)
Life/ AD&D Insurance (employer paid)
Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
401(k) - After 6 months of employment on next quarterly entry date
Equal Opportunity Employer
Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
$31k-37k yearly est. 4d ago
Customer Service Representative - State Farm Agent Team Member
Amy Wakem-State Farm Agent
Customer support representative job in Saint Paul, MN
Benefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-40k yearly est. 2d ago
Customer Service Rep
Banner Engineering 4.1
Customer support representative job in Minneapolis, MN
Why Work at Banner?
For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.
Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.
Pay and Benefits
Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:
401(k) with match
Student Loan 401(k) match program
Medical, Dental, and Vision Insurance Plans
HSA (Health Savings Account) with company contribution
Paid Time Off (PTO)
Sales and Profit Sharing Eligibility
Flexible work hours
Life Insurance
Paid Parental Leave
Pet Insurance
Base Pay Range: $19.86 - $26.63
* Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.
Position Summary
The Customer Service Representative provides an initial point of contact for representatives, distributors, and direct customers to resolve inquiries which include, but are not limited to: tracking shipments, expediting deliveries, preparing sales agreements, checking product availability and answering basic questions about products.
This position reports to Global Customer Care Manager.
The hours for this role are Monday-Friday, 8:30 a.m.- 5:00 p.m. This position requires full-time onsite.
What You'll Be Doing
This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.
Key Responsibilities
Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners
Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member questions/requests
Receiving and processing orders from customers and channel partners for shipment from designated manufacturing plants
Manage customer requests for assistance, information, and issue resolution.
Collaborating with and maintaining effective working relationship with Applications Engineers, Area Sales Managers, Business Analysts, Business Development Managers, Management, etc. to assist the customer in any way possible
Processing return requests, expedite requests, special price agreements, and trial orders for the sales channel
Working closely with Distribution Warehouse staff and Materials Handlers to ensure shipments are prepared and shipped as scheduled
Maintaining knowledge of Banner's sales systems and processes
Other duties as assigned
What You Bring to the Table
To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.
Required
High School diploma or equivalent
2+ years of direct customer service experience
Experience using basic office equipment (multi-line phones, computers, web-based systems)
Clear and effective communication style
Experience with Microsoft Office Suite
Takes initiative and is a great team player
Ability to be flexible when needed and takes ownership of their work
Ability to work under pressure and meet deadlines to maintain great business relationships
Preferred
Experience working with end users, manufacturers, distributors, and sales managers
Call center experience
Experience with Oracle EBS
Familiarity with the Return Merchandise Authorization (RMA) process
What to Expect at Work
Physical Demands
The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.
Sit for up to 8 hours per day.
Continuous movement, walking, or standing.
Exposed to a computer screen for extended periods
May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
Communicate with others frequently.
Working Environment
The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.
* Corporate office environment - indoor and climate-controlled
Core Values
Customer Driven, Accountability Focused, Integrity Always, New Solutions - Every Day
If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you'll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.
Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.
Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V
This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.
$19.9-26.6 hourly 2d ago
Customer Service Representative
Russell Tobin 4.1
Customer support representative job in Saint Paul, MN
Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN
Employment Type: Contract
Pay rate: $23-$25/hr
Responsibilities:
Provide exceptional customer service to investment clients
Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries
Perform accurate and timely data entry related to transactions and account updates
Process new account applications in compliance with regulatory standards
Maintain detailed and accurate records
Coordinate with internal teams to resolve operational or account-related issues
Support overall operational efficiency during the brokerage conversion
Requirements:
High school diploma or equivalent
Relevant experience in a contact center or customer service environment
Proven reliability and strong commitment to excellent customer service
Strong telephone, verbal, and interpersonal communication skills
High attention to detail with the ability to follow procedures independently
Proficient in Microsoft Office and general computer navigation
Prior banking or financial services experience preferred
Client registrations (past or present) a plus
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$23-25 hourly 4d ago
Service Advisor - Southdale Center
Aritzia
Customer support representative job in Minneapolis, MN
THE TEAM
The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences.
THE OPPORTUNITY
Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for delivering highly elevated service to support loyal, enduring relationships with the client. As a Service Advisor, you will deliver Everyday Luxury experiences by being present and engaging in service interactions, maintaining our curated spaces, appreciating our clients, and exceeding their expectations. Along with your team, you will process transactions, manage client services, and uphold exceptional organization at the Service Counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.
THE ROLE
As the Service Advisor, you will:
Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
Match Clients with their product while directing them to the right Service Counter
Carefully prepare and package the product for an Everyday Luxury opening experience
Efficiently and accurately process transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Support service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floor
THE QUALIFICATIONS
The Service Advisor has:
Proven skills, education, and/or applicable certifications
Previous experience operating a point-of-sale system is an asset
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
An understanding and a passion for the industry in which we operate
An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
$38k-67k yearly est. 2d ago
Property & Casualty Insurance Customer Service Representative
Farmers Union Agency 4.6
Customer support representative job in Saint Paul, MN
We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn.
Responsibilities
• Assist clients with auto, home, commercial and farm P&C insurance questions
• Make policy changes, process renewals, and handle cancellations
• Explain coverage, billing, and policy documents in a clear, friendly way
• Issue ID cards, certificates of insurance, and other policy requests
• Work with insurance carriers to resolve client needs
• Keep client information accurate and up to date
• Spot opportunities to help clients with additional coverage and refer them to licensed producers
• Deliver excellent customer service by phone and email
• Assist the Licensed Agent/Producer in operating and growing their business.
Qualifications
• Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience
• Strong communication and organization skills
• Comfort using computers and learning new systems
• Ability to manage multiple tasks and stay detail-focused
• Active Property & Casualty license or able to obtain within 60 days.
What We Offer
• Health, dental, vision, life, and LTD insurance
• 401(k) with employer match
• Bonus based on performance
• Flexible Schedule
• Paid time off and holidays
• Supportive, collaborative work environment
• Opportunities for growth, training, and leadership in shaping agency operations
$31k-39k yearly est. 2d ago
P&C Customer Service Representative
Arthur J. Gallagher & Company 3.9
Customer support representative job in Minneapolis, MN
Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submi Customer Service Representative, Customer Service, Representative, Benefits, Client Relations, Retail
$31k-39k yearly est. 2d ago
Senior Seamer Service Representative
Crown Cork & Seal USA, Inc. Careers
Customer support representative job in Minneapolis, MN
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
$44k-63k yearly est. 12h ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Blaine, MN?
The average customer support representative in Blaine, MN earns between $33,000 and $50,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Blaine, MN
$41,000
What are the biggest employers of Customer Support Representatives in Blaine, MN?
The biggest employers of Customer Support Representatives in Blaine, MN are: