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Data technician vs technician support tier

The differences between data technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a data technician, becoming a technician support tier takes usually requires 1-2 years. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $41,834 average annual salary of a data technician.

The top three skills for a data technician include data entry, java and data management. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Data technician vs technician support tier overview

Data TechnicianTechnician Support Tier
Yearly salary$41,834$54,889
Hourly rate$20.11$26.39
Growth rate7%10%
Number of jobs101,074109,671
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 37%
Average age3842
Years of experience122

What does a data technician do?

A data technician is responsible for handling the company's data management systems and ensuring the safety and security of the stored information. Data technicians write data reports, retrieve necessary information, and dispose of outdated data properly according to the company's guidelines. They also create incident reports and identify data storage solutions to prevent unauthorized access and malicious leak of confidential information. A data technician must have excellent organizational and technical skills, especially in strategizing techniques, to enhance the stability and optimization of data servers.

What does a technician support tier do?

A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.

Data technician vs technician support tier salary

Data technicians and technician support tiers have different pay scales, as shown below.

Data TechnicianTechnician Support Tier
Average salary$41,834$54,889
Salary rangeBetween $25,000 And $68,000Between $38,000 And $78,000
Highest paying CitySanta Clara, CABenicia, CA
Highest paying stateCaliforniaNew York
Best paying companyCitiScantron
Best paying industryEnergyTechnology

Differences between data technician and technician support tier education

There are a few differences between a data technician and a technician support tier in terms of educational background:

Data TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Data technician vs technician support tier demographics

Here are the differences between data technicians' and technician support tiers' demographics:

Data TechnicianTechnician Support Tier
Average age3842
Gender ratioMale, 61.2% Female, 38.8%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between data technician and technician support tier duties and responsibilities

Data technician example responsibilities.

  • Manage MDF for all incoming, outbound circuits, cross connects and patches
  • Manage high profile government DOD datacenter relocation projects.
  • Manage the day-to-day operations of telecommunication services utilize by DuPont.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Assist DTRs with migration from Unix to Linux throughout the stores.
  • Configure routers, switches, servers, and desktop PCs for usage on the network.
  • Show more

Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
  • Show more

Data technician vs technician support tier skills

Common data technician skills
  • Data Entry, 11%
  • Java, 10%
  • Data Management, 7%
  • Data Collection, 6%
  • Access Database, 5%
  • SQL, 5%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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