You will manage a team of 6 to 10 class A and B drivers for deliveries in the state of Florida. This will include customer relations regarding customer satisfaction, arrivals and if necessary, returns. Knowledge and experience with Safety and DOT compliance is very important. You will also create route development and analysis, cost reduction, payroll management. Fleet management and maintenance.
Primary Responsibilities
Coach, train, mentor and scheduling of all drivers for class A and B.
Manage and coordination of a team of drivers.
Maintain all Safety and DOT compliance rules and regulations.
Route trucks in a cost-effective manner daily
Respond to requests from customers and drivers with a keen sense of urgency.
Stay up to date on changes and developments to DOT regulations and Driver Safety
Keep management informed of all activities, jobsites, delivery issues, and/or Fleet issues.
Manage drivers payroll to hit or exceed budget goals
- Manage company delivery completion rate to hit or exceed budget
Foster team building and inter-company member support.
- Management of ELD and GPS systems and keep up to date.
- Check routes for accuracy prior to days deliveries.
- Manage, assign, and route all jobsite deliveries
- Maintain high levels of customer satisfaction.
- Be respectful to others in all situations
Qualification and Skills
- 3-5 years prior experience in dispatch.
- Professional interaction with all customers and team members
- Accurate and timely completion of all paperwork
- Attention to detail
- Maintain confidentiality in daily operations
- Timely and accurate completion of all administrative tasks.
- Communication proficiency and sense of urgency
- Technical aptitude to learn other systems.
Benefits:
Highly competitive base salary
Company-paid PTO Comprehensive medical, dental, and disability benefit programs
401k with company matching
Health and wellness programs
A culture that values the opportunity for growth, development, and internal promotion