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Eligibility specialist vs enrollment specialist

The differences between eligibility specialists and enrollment specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an eligibility specialist, becoming an enrollment specialist takes usually requires 4-6 years. Additionally, an enrollment specialist has an average salary of $39,666, which is higher than the $37,322 average annual salary of an eligibility specialist.

The top three skills for an eligibility specialist include medicaid, patients and provide technical assistance. The most important skills for an enrollment specialist are customer service, patients, and data entry.

Eligibility specialist vs enrollment specialist overview

Eligibility SpecialistEnrollment Specialist
Yearly salary$37,322$39,666
Hourly rate$17.94$19.07
Growth rate-7%
Number of jobs19,94425,464
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Average age4645
Years of experience26

What does an eligibility specialist do?

An eligibility specialist is responsible for reviewing applicants' documents to verify their eligibility for qualifying for various organization programs. Eligibility specialists organize files accurately, communicate with other institutions for fact-checking, follow-up with the applicants for missing requirements, respond to the applicants' inquiries and concerns, and recommend alternatives, especially for financial assistance. An eligibility specialist must have excellent communication and record-keeping skills and extensive knowledge of the aid programs and company policies for processing applications.

What does an enrollment specialist do?

Typically the responsibilities of an enrollment specialist revolve around gathering information from clients, explaining policies and regulations, obtaining requirements, and determining whether the clients are eligible for the program or service. They also process and verify applications, maintain records and database of information, and handle any issues and concerns. There are also instances where they must manage billing and even process payments. Furthermore, an enrollment specialist must adhere to the company's policies and standards while reaching out to clients.

Eligibility specialist vs enrollment specialist salary

Eligibility specialists and enrollment specialists have different pay scales, as shown below.

Eligibility SpecialistEnrollment Specialist
Average salary$37,322$39,666
Salary rangeBetween $30,000 And $45,000Between $29,000 And $54,000
Highest paying CityChicago, ILTrenton, NJ
Highest paying stateIowaNew Jersey
Best paying companyCBIZThe American Musical and Dramatic Academy
Best paying industryGovernmentHealth Care

Differences between eligibility specialist and enrollment specialist education

There are a few differences between an eligibility specialist and an enrollment specialist in terms of educational background:

Eligibility SpecialistEnrollment Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityUniversity of Pennsylvania

Eligibility specialist vs enrollment specialist demographics

Here are the differences between eligibility specialists' and enrollment specialists' demographics:

Eligibility SpecialistEnrollment Specialist
Average age4645
Gender ratioMale, 18.1% Female, 81.9%Male, 25.0% Female, 75.0%
Race ratioBlack or African American, 14.1% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 8.1% White, 56.0% American Indian and Alaska Native, 0.8%Black or African American, 10.6% Unknown, 3.6% Hispanic or Latino, 15.5% Asian, 7.4% White, 62.6% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between eligibility specialist and enrollment specialist duties and responsibilities

Eligibility specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Demonstrate competency in basic understanding of Medicaid, policies, forms and DHS policy.
  • Coordinate these efforts by working with DES staff, other state agencies, FEMA and other volunteering private organizations.
  • Conduct Medicaid and TANF eligibility interviews.
  • Interview patients using multiple data base system to assess and determine Medicaid eligibility coverage for long term care services.
  • Experience with disability claim process as DHS eligibility worker desire.
  • Show more

Enrollment specialist example responsibilities.

  • Manage the TRICARE information program by presenting information utilizing available media, group presentations, or mailings.
  • Manage customer relations with internal personnel, group administrators, brokers and members as related to HMO commercial insurance.
  • Maintain records pertaining to eligibility and enrollment by managing CMS reports.
  • Provide enrollment counseling to eligible recipients about Medicaid manage care and promote their voluntary enrollment into an HMO.
  • Analyze, process and manage FMLA claims to determine eligibility and certification in compliance with state and federal regulations.
  • Assist medical assistance consumers with choosing HMO's and PCP as well as with HMO and PCP transfers.
  • Show more

Eligibility specialist vs enrollment specialist skills

Common eligibility specialist skills
  • Medicaid, 14%
  • Patients, 11%
  • Provide Technical Assistance, 6%
  • Social Work, 5%
  • Data Entry, 5%
  • Community Resources, 4%
Common enrollment specialist skills
  • Customer Service, 20%
  • Patients, 12%
  • Data Entry, 8%
  • Health Insurance, 7%
  • Enrollment Process, 6%
  • Outbound Calls, 5%

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