Family support specialist jobs in Jacksonville, NC - 221 jobs
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Family Support Specialist
Advocate
Family Therapist
Behavior Analyst
School Social Worker
Child Support Specialist
Family Counselor
Case Manager
Substance Abuse Counselor
Residential Counselor
Addictions Counselor
Family Support Coordinator
Behavioral Specialist
Family Intervention Specialist
Crisis Intervention Specialist
Child Support Specialist
Youngwilliams Pc 4.2
Family support specialist job in Jacksonville, NC
The Child SupportSpecialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided.
Essential Job Requirements
Initiates locate procedures such as location of customers address, employment, and assets.
Obtains and processes information necessary for establishing the order.
Conducts interviews with customers receiving and paying the support.
Answers phones to assist customers and respond to customer requests.
Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
Identifies administrative and legal remedies needed for enforcement of support orders.
Files legal pleadings, order and other legal documents with the appropriate clerk of court.
Enters docket numbers and court dates into state computer system.
Attends court with assigned attorney and actively assists in case resolution at court.
Completes attorney-directed court follow-up within required time frames.
Maintains confidentiality and security of case information.
Regular and timely attendance
Other duties as assigned
Required Education
High School Diploma or GED
Required Experience
Minimum of 1-year related work experience is preferred.
Experience in human services as a case manager or child support is preferred.
Familiarity with an office environment including the use of automated systems is desired.
$37k-50k yearly est. Auto-Apply 12d ago
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Youth Care Worker
Methodist Home for Children 3.5
Family support specialist job in New Bern, NC
Methodist Home for Children is seeking a full-time Youth Care Worker for its Transitional Living Home in New Bern, NC.
Salary: $15.00+ depending on education and experience.
FIRST THINGS FIRST... WHAT IS A TRANSITIONAL LIVING HOME?
These group homes serve teens who are on probation but cannot return home safely from a youth development center or other residential placement. Referred by juvenile court counselors, they stay for six to 12 months, working to finish school, identify career goals, get a job, volunteer, earn a driver's license, and learn to budget, cook and manage bills.
WHAT DO YOUTH CARE WORKERS DO?
The primary responsibility of Youth Care Worker is to provide program services to intervene with adolescents being served in the residential group home. Key responsibilities include:
Implementing direct treatment services through use of the agency's model of care.
Providing residential care services.
Working with adolescents, families, volunteers, and community representatives in the youth home and community settings.
QUALIFICATIONS:
Must be at least twenty-one (21) years of age.
Minimum of a High School Diploma and experience working with youth.
Must maintain a valid Driver's License and an acceptable driving record.
Must be able to work a flexible schedule, including evenings, weekends, holidays, and extended periods of time.
BENEFITS:
Paid holidays, vacation, and sick leave
Health, dental, and vision insurance
403B retirement plan with employer match
Employee assistance program and more
WHO WE ARE
Methodist Home for Children works to ensure safe, nurturing homes for children while working to eradicate the social and family problems that lead to abuse, neglect, family disruption, and abandonment. We provide community-based services for children and families throughout North Carolina. We partner with public agencies to serve children in crisis and we raise private funds to ensure that we can deliver the best in evidence-based services.
Equal Employment Opportunity (EEO) Statement:
Methodist Home for Children is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to fostering an inclusive and welcoming workplace for all.
#MHCJOBS
$15 hourly Auto-Apply 24d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1015)
Target 4.5
Family support specialist job in New Bern, NC
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15 hourly Auto-Apply 60d+ ago
Case Manager - Personal Injury - Pre-litigation
Legal Solutions Group 4.5
Family support specialist job in Wilmington, NC
The case manager works closely with attorneys to help manage the day-to-day handling of client's personal injury cases. Deliver excellent service to each client.
The Case Manager:
Closely collaborates with dedicated attorneys
Managing a caseload of personal injury cases
Corresponds regularly through phone, emails and mail with clients, as well as medical providers and insurance carriers
Verifies the opening of all insurance claims, including liability, UIM and Med Pay
Is responsible for letters of representation regarding certified insurance policies, declaration pages, and other documents to the insurance company
Requests and organizes client's medical records & bills
Determines when and whether to make health insurance subrogation claims
Evaluates demand packages and updates them as needed
Open any Medicare / Medicaid subrogation claims
Coordinates with billing analysts to confirm balances and select benefits
Be empathetic and responsive to each client's needs, helping them through this difficult time
The case manager works on a Monday-Friday weekly basis and will receive competitive pay, paid holidays, PTO, and full benefits. As a member of this team, you are an integral part of a fast-growing law firm's culture, mission and values to best serve clients and be a bright spot in a dark time of their lives.
**************************************
$56k-72k yearly est. 60d+ ago
Summer Ventures Residential Assistant 2026
University of North Carolina Wilmington 4.0
Family support specialist job in Wilmington, NC
Posting Details University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Department MarineQuest - 31405 External Link to Posting ************************************ Vacancy Number TSP5601PST Working Title Summer Ventures Residential Assistant 2026 Job Title Recreation Worker I/Camp Director Temp Position Type SHRA Temporary Job Category Unspecified FLSA for Position Nonexempt Brief Summary of Work for this Position
The Summer Ventures Residential Staff is responsible for overseeing the safety and behavior of the Summer Ventures students (ages 16 - 17) in a residential setting. Residential staff must live in the residential hall for the duration of the position. Staff will organize and lead educational, recreational, and life-skill activities for individual and group participation. Residential staff will ensure students adhere to their academic schedules and maintain a safe and healthy environment in the residential hall.
Duties include:
* Supervising students during meals, free time, activities, and transitions on campus.
* Enforcement of the student code of conduct.
* Conflict resolution between students.
* Leading and developing evening programming and recreational activities.
* May be required to supervise and document students taking personal medications.
* Communicating with students, parents, and other staff.
Minimum Education and Experience Requirements
* Completion of 2 years toward a bachelor's degree or equivalent.
* First Aid and CPR Certification (certification must be obtained by June 15, 2026)
* Valid driver's license
Preferred Education, Knowledge, Skills & Experience
* Completion of a bachelor's or master's degree
* Experience in completing a research project in STEM.
* Housing and residence life experience involving children or young adults.
* Lifeguard certification
Required Certifications or Licensure
* First Aid and CPR Certification (certification must be obtained by June 15, 2026)
* Valid driver's license
Primary Purpose of Organizational Unit College/School Information Work Hours Monday - Friday 7:00am - 8:15am and 3:45pm - 11:00pm, Saturday & Sunday 9:00am - 11:00pm Work Days Saturday - Sunday Hours Per Week 45 hours per week for Monday - Friday and 2 working weekends with ~40 hours of overtime Saturday and Sunday. Type of Position Anticipated Hiring Range $14.00 - $17.00/hour Special Instructions to Applicants
Please note: this is a temporary position. "On call" means that you will not earn work hours unless you are called to duty. The length of the assignment will be based on department need with the possibility of continuation. Employees in temporary positions are not considered permanent state employees and do not earn leave. Temporary employees are subject to the Affordable Care Act guidelines. Pay varies by position and is based on qualifications, knowledge, skills, and abilities. Additional compensation includes housing and some meals when working.
Job Posting Date 01/15/2026 Job Closing Date 06/12/2026 EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings Multi-Positions
Applicant Documents
$14-17 hourly 11d ago
Family Counselor
Acadia Healthcare 4.0
Family support specialist job in Wilmington, NC
Overview Help Families Heal and Thrive!
Are you passionate about guiding individuals and families through recovery and behavioral health challenges? Join our team as a Family Counselor and make a lasting impact on lives every day.
What You'll Do
Provide counseling and support to assist patients and their families in overcoming substance use, eating disorders, and other behavioral health concerns.
Develop individualized treatment plans tailored to each client's unique needs.
Collaborate with a multidisciplinary team to ensure comprehensive care.
What We Offer
Salary: $42,000 - $63,000 annually (commensurate with experience)
Licensure Required: Provisional or CADC
Opportunities for professional growth and continuing education.
Why Choose Wilmington Treatment Center?
For over 40 years, Wilmington Treatment Center has been a trusted leader in addiction recovery for adults from all walks of life. Located in Wilmington, North Carolina, we provide a safe, supportive environment where individuals ages 18 and older can begin their journey to lasting sobriety.
Our commitment goes beyond treatment-we offer:
Comprehensive Resources to support every stage of recovery.
Compassionate Care from experienced professionals who understand the challenges of addiction.
A Positive, Healing Environment designed to foster growth and long-term success.
At Wilmington Treatment Center, we believe recovery is possible for everyone. We're here to help you reclaim your life and build a future filled with hope.
Responsibilities
ESSENTIAL FUNCTIONS:
· Conduct group and/or family sessions, under supervision, as scheduled and documents as required.
· Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
· May be responsible for initial assessments, as well as follow up assessments for patients.
· May prepare individual treatment plan for each assigned patient.
· Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
· May act as a liaison between referral sources and patients.
· Provide crisis intervention to patients, as needed.
· May plan for aftercare for assigned patients.
· May act as a liaison with insurance carriers, as requested.
· May provide case management duties for patients, ensuring individualized quality care.
· Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High School diploma or equivalent required. Bachelor's degree in social or health services field preferred.
· Experience in counseling field instruction/internship or similar practicum through education or certification process required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· Licensure or certification for counseling, as required by the state in which the facility operates; OR state license or certification eligible within the timeframe designated by the facility.
· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
· First aid may be required based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
· Completion of ongoing education and training, as required by the state in which the facility operates and applicable accrediting body.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHMKT
#LI-WTC
Not ready to apply? Connect with us for general consideration.
$42k-63k yearly Auto-Apply 14d ago
GF Mental Health Social Worker (72800)
Onslow Memorial Hospital 4.0
Family support specialist job in Jacksonville, NC
**GRANT FUNDED**
The Mental Health Social Worker provides support and advocacy services to individuals and families dealing with mental health challenges. They assess clients' needs, develop and implement treatment plans, and work collaboratively with other healthcare professionals to facilitate comprehensive care of patients across all age groups. This position is grant funded and limited to a year of employment.
Qualifications
Education/Certification:
Minimum of a Bachelors of Social Work.
Non-violent crisis intervention training within 30 days
Notary Public within 6 months
Experience:
Experience with children, teens and adults with behavioral or mental health conditions
$36k-52k yearly est. 16d ago
Board Certified Behavior Analyst
Easterseals Port 4.4
Family support specialist job in Wilmington, NC
Where clinical excellence meets human connection.
At Easterseals PORT Health, we believe in more than just behavior plans-we believe in transforming lives. As a BCBA with our team, you'll have the flexibility to shape your caseload and see the real impact of your work in homes, schools, and communities across Wilmington, NC.
Salary: $70,000-$80,000 (DOE) + Full Benefits + Professional Development Support
Schedule: Flexible M-F
**Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!**
Here, you're not just filling a position-you're becoming part of a mission. You'll work alongside a collaborative team of professionals who share your commitment to ethical, person-centered care.
Why You'll Love This Role
At Easterseals PORT Health, we believe in more than just behavior plans-we believe in transforming lives. As a BCBA with our ABA and Autism team, you will partner with families to help them navigate the needs and growth opportunities for their autistic family members. Our work is rooted in curiosity and flexibility. We listen, we learn, and in every interaction, we seek to understand the individual and what they uniquely need to live their best life. We are looking to expand our team with clinically creative, flexible team members.
What You'll Do
Lead behavior support programs fostering family engagement & measurable growth.
Conduct functional behavior assessments & develop Positive Behavior Support Plans.
Collaborate across service lines (EMPOWER, ICS, ABA) to maximize outcomes.
Deliver in-service training & represent ESPH at professional conferences.
Why ESPH is Different
Professional Growth - Learn from a team of BCBAs with 35+ years of combined experience, attend NCABA & Autism Conferences (on us!), and step into leadership opportunities.
Work-Life Balance - Hybrid role with flexible scheduling and autonomy to plan your week.
Variety & Impact - Serve diverse communities (IDD, autism, TBI) in multiple settings-not just clinic-based.
Culture You Can Believe In - We lead with ethics, compassion, and collaboration-not revenue targets.
Why Join Us?â¯
As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefitsâ¯
Competitive salary: $70,000-$80,000 for this full-time exempt positionâ¯
Generous paid time off and paid holidays
Full benefits package including Medical, Dental, and Vision benefits
Life and Disability Insuranceâ¯(company paid)
403(b) Retirement Planâ¯
Employee Assistance Program and legal services supportâ¯
Public Service Loan Forgiveness (PSLF) qualifying employerâ¯
Minimum Qualifications
Certification: Board Certified Behavior Analyst (BCBA) in good standing
Licensure: Licensed Behavioral Analyst in NC
Experience:
1+ years working with children with developmental disabilities and/or autism (preferred)
1+ years in a supervisory or leadership capacity (preferred)
Strong written/verbal communication, organization, and time management skills
Valid driver's license, proof of insurance, and unrestricted driving privileges
Proficiency in Microsoft Office & EMR systems
Ability to work effectively with participants, families, and teams in homes, schools, and community settings
Ready to Apply?
Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at *************** PORT.com or send your resume to recruiter@easterseals PORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Language, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
$70k-80k yearly 21d ago
Wound Care Specialist
Qsm-Nc Pa 3.7
Family support specialist job in New Bern, NC
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a provider Medical Doctor, Doctor of Osteopathy, Nurse Practitioner, or Physician Assistant (MD, DO, NP, or PA) to join our expanding team.
Our wound care providers are responsible for providing bedside surgical wound care services, detailed documentation, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by four (4) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), or PA unencumbered licensure or eligible.
Excellent Customer Service and communication.
Valid driver's license.
Understanding of the importance of proper documentation and standard of care practices.
Must have reliable transportation to various facilities.
DEA not required.
Must attend all required meetings and corporate conferences each year (travel may be required).
In-person direct examination of patients is required.
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication).
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be required to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not required.
2-years of experience as a provider is preferred but not required (new grads welcome to apply).
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO.
Malpractice coverage provided.
No on-call, nights or weekends.
Cell phone reimbursement.
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
Physical Requirements:
Must be able to access and navigate each department at the organization's facilities.
Proficiency in Microsoft 365
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication).
Must be able to push/pull/carry items.
Working hours are Monday through Friday, 8:00 a.m. - 5:00 p.m. on call times may be required.
Must attend all required meetings and corporate conferences each year (travel may be required).
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to exercise discretion and independent judgment.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals.
Must have a valid driver's license.
Must have reliable transportation.
US citizenship residency or authorization to work in the United States.
QSM-NC, PA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care
$26k-39k yearly est. 35d ago
FAMILY ENGAGEMENT COORDINATOR
YMCA of Southeastern Nc 3.1
Family support specialist job in Wilmington, NC
Job DescriptionDescription:
Join the YMCA, a leading nonprofit dedicated to strengthening our community through youth development, healthy living, and social responsibility. As our Family Engagement Coordinator, you'll bring energy, creativity, and leadership to programs that make families feel genuinely connected to the Y.
In this dynamic role, you'll oversee our vibrant Child Watch program, manage and elevate YMCA Birthday Party experiences, and design fun, engaging programs for youth and families that enhance the member experience. Your week will be a mix of hands-on interaction with children and families, planning and executing exciting events like Kid's Night Out, and fulfilling essential administrative responsibilities that keep our programs running smoothly.
If you're passionate about creating meaningful moments for families and helping kids thrive, we want to hear from you!
ESSENTIAL FUNCTIONS:
Provide excellent customer service to all members, staff, volunteers, and guests by building positive relationships through welcoming engagement and use of names.
Communicate clearly, professionally, and positively using YMCA
Listen First
principles.
Demonstrate commitment to the YMCA mission, Y competencies, and core values of Caring, Honesty, Responsibility, and Respect.
Foster a diverse, inclusive, and welcoming environment for all participants, staff, and families.
Ensure compliance with all YMCA policies and procedures, including Human Resources, Finance, safety, risk management, employee handbook, and emergency response guidelines.
Maintain high standards of program quality and safety in all assigned programs.
Assist with supervising, developing, scheduling, and supporting department staff and volunteer
Motivate and engage staff and volunteers through regular meetings and in-service training to support retention and mission alignment.
Work hands-on in programming for all scheduled shifts, including leading activities when coverage is unavailable.
Collaborate with other directors and departments to support YMCA programs and operations.
Participate in management meetings, YMCA trainings, and association activities as assigned.
Assist in planning, coordinating, and implementing family events, birthday parties, and special programs.
Perform other related duties as assigned by the supervisor.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
YMCA PART-TIME BENEFITS OVERVIEW: At the YMCA, we invest in our people so they can better serve our communities. Our part-time employees enjoy a supportive, inclusive work environment with valuable benefits that reflect our mission and core values.
Complimentary YMCA Membership
Flexible Scheduling
Professional Development
Retirement Benefits
Employee Resource Groups
EFFECT ON END RESULT: To make sure youth and family programs achieve the goals and objectives of the YMCA, operate efficiently, and serve children and their families in the most effective, beneficial manner. The development of a competent, committed staff team within the program(s). High quality, innovative programming (with an emphasis on positive peer interactions, team building, community service, and asset building).
YMCA COMPETENCIES (Leader):
Mission Advancement
:
Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness
:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth
:
Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
The Y: We're for youth development, healthy living, and social responsibility.
Requirements:
QUALIFICATIONS:
Excellent oral and written communication skills with all ages
Interpersonal & coaching skills
Supervisory Experience a plus
CPR/First Aid Certification within 30 days.
Ability to respond to safety and emergency situations
18 Years of Age or Older
College credits toward Human Services, Recreation, Physical Education or related fields and/or 1 year related experience
Ability to work with children and to supervise others
Knowledge of teambuilding, non-competitive and competitive games, youth programs
Ability for a flexible schedule
If applicable, will certify in: Babysitter instructor training, Red Cross CPR/First Aid and medication/Epi-pen training
Experience with Microsoft Office
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to stand, walk, sit use hands to manipulate objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk, hear and see.
The ability to hear and speak to be heard by staff and children.
Ability to lift equipment weighing up to 50 pounds.
YMCA SAFETY REQUIREMENTS:
CPR & First Aid - Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
Emergency Response - Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
Incident Management - Required to report all safety incidents and hazards immediately and accurately to supervisors.
Safe Environment - Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
Physical Readiness - Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
Compliance - Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.
Reasonable Accommodation Statement: The
YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.
Job Title: FAMILY ENGAGEMENT COORDINATOR
FLSA Status: Non - Exempt
Job Type: Part Time
Pay Rate: $14.40 - $18.00 / Hour
Revision Date: 1/22/26
Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.
$14.4-18 hourly 25d ago
Family Intervention Specialist
Jewish Family Services of Delaware 4.1
Family support specialist job in Wilmington, NC
SUMMARY: Jewish Family Services of Delaware seeks a qualified individual for our school-based Family and School Interventionist (FSI) program. This individual will work with parents, teachers, and school administrators to help children at Carrcroft . As part of the state of Delaware's Early Intervention Program, FSIs help students in kindergarten through fifth grade build skills to effectively manage their own behavior and successfully transition into middle school. DUTIES & RESPONSIBILITIES:
Assists in strengthening client abilities to function, adapt to, and/or resolve environmental or personal situations or stresses
Assesses strengths and challenges of each student to design and negotiate a service plan
Assists students and family members and/or caregivers who may be in distress
Identifies special needs, problems, and/or high-risk client situations to strategize and coordinate services
Collaborates with colleagues to analyze and consolidate a comprehensive service strategy
Writes client advocacy letters and/or reports
Completes documentation at time of service to meet expected professional practice as well as accreditation standards per State contract
Maintains paperwork such as receipts for all expenses per State contract
Uses designated measurement tools to assess student progress and meet accreditation standards
Provides after-hours telephone coverage per State contract
Attends trainings to enhance skill level and maintain professional license, including in-services and staff development opportunities within the agency as well as professional training offered in the community
Notifies management for assistance when physical demands or environmental conditions might represent an increased risk for injury
Works with colleagues and supervisors to develop and implement an effective and inclusive summer program
EXPERIENCE REQUIRED
Problem solving, analytical, communication and crisis management skills
Specialized training in evidenced-based therapeutic intervention
Comfortable and familiar with a multicultural service population
Sensitivity to the service population's cultural differences and socioeconomic characteristics
Commitment to empowering clients to solve their own problems including stressing the value of a nurturing family environment and stressing individual's ability to grow and change
Ability to establish a respectful relationship with clients to help them gain skills and confidence
Ability to work collaboratively with other staff and outside agency professionals
Ability to maintain a helping role while setting appropriate limits
EDUCATION:
Master's or higher-level degree from an accredited school in an area of Mental Health, professional counseling or psychology
Familiarity with multicultural groups and various client populations
Bilingual in English and Spanish preferred
Computer skills
A valid driver's license and proof of automobile insurance
LIVING JEWISH VALUES
Mission Dedication - Embody the mission and values of JFS in all work done on behalf of the agency.
Continued Education - Maintains professional and technical knowledge by attending professional workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
COMMUNITY PARTNERSHIP AND ENGAGEMENT
Maintains and fosters strong relationships with new and existing community partners, stakeholders, and state agencies to ensure positive agency image, beneficial collaborations, continuous flow of referrals and community exposure to agency services.
Eligible for Paid time off, health benefits, 401K, short-term and long-term disability, and life insurance
$37k-43k yearly est. 4d ago
Board Certified Behavior Analyst
Opal Autism Centers
Family support specialist job in Jacksonville, NC
Job Description
About the Role:
Board Certified Behavior Analyst (BCBA)
Job Type:
Full-time
In-Person & Center-Based
Join the dedicated team at Opal Autism Centers as a Board Certified Behavior Analyst (BCBA) and help us transform the lives of children with autism and their families. At Opal, we foster a culture of innovation, collaboration, and professional growth, guided by our core principles of
Curiosity, Achievement, Authenticity,
and
Impact
. In this role, you will be responsible for conducting comprehensive assessments, developing customized treatment plans, and training and supervising a team of Registered Behavior Technicians (RBTs). You will work closely with families, empowering them through education and support while ensuring the highest standards of care are met. If you are a passionate BCBA seeking to make a meaningful impact in a supportive and progressive environment, Opal is the place for you.
Responsibilities
Conduct functional behavior assessments and write behavior intervention plans
Lead and supervise the implementation of treatment plans by RBTs
Monitor client progress and adjust treatment strategies as needed
Provide training and support to families and caregivers
Maintain up-to-date knowledge of ABA best practices and ethical guidelines
Collaborate with other professionals and stakeholders involved in client care
Participate in ongoing professional development opportunities
Requirements
Master's degree in Applied Behavior Analysis, Psychology, or related field
Current and active BCBA certification from the Behavior Analyst Certification Board (BACB)
Active Behavior Analyst licensure (LBA) in North Carolina or Utah
(if applicable)
At least 1 year of experience working with individuals diagnosed with autism
A least 1 year of experience providing ABA services to individuals between the ages of 2 and 6
Experience in conducting assessments and developing behavior intervention plans
Proven experience in coaching and supervising RBTs or other staff
Proficient in electronic data collection, electronic clinical documentation, and evidence-based practices
Proficient in using technology and electronic devices to perform job-related responsibilities and fulfill position requirements
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Commitment to ethical practices and adherence to the BACB Code of Ethics
Ability to work collaboratively in a team-oriented environment
Flexibility and adaptability to meet the needs of clients
Willingness to engage in continuous education and professional development
Benefits
At Opal, we don't believe in forcing loyalty through legal employment document terms or bonus repayment clauses. At Opal, employees stay because they feel supported, valued, and part of something meaningful.
*Total annual earning potential *
$120,000 +
(inclusive of base pay, bonuses, and professional development support)
Competitive, equitable base salary commensurate with BCBA tenure, related experience, and educational background.
A collaborative and clinician-led culture with ongoing mentorship that values transparency, support, and excellence.
Flex days to allow you to recharge and focus on planning, collaboration, and growth while maintaining a manageable client caseload.
Relocation assistance
$5,000 initial bonus
Quarterly bonuses with annual earning potential of up to $26,000
$1,000 annual CEU stipend
Referral bonuses up to $1,000 per referral- no cap!
Employee Rewards Program- earn reward points for being awesome and spend them like real cash!
All session supplies and assessment tools provided- no out-of-pocket costs. Ever!
Tuition discounts available- take advantage of our university partnerships with Northeastern, Capella, Ball State, Purdue Global, and more!
Mentorship and career advancement opportunities into leadership roles as we continue to expand.
Full administrative operations team- allowing you to do what you do best.
Comprehensive benefits package, including:
Medical, dental, and vision insurance
24 total paid days off
401(k) & other investment plan options
Drive time reimbursement
(if applicable)
Opal Autism Centers is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. We value diversity and inclusion in our workplace. By applying for this position, you acknowledge and agree to the above statement.
$26k-120k yearly 22d ago
Sales Advocate PT (28784)
Cricket Wireless 4.7
Family support specialist job in Wilmington, NC
Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.
*
*
Wireless consultant job duties include:
Customer service, greeting in a friendly & timely manner, creating a positive work environment
Being knowledgeable and proactive in learning new promos, price changes, and policy updates
Proficiency in administrative and operational tasks - filing paperwork and forms, being communicative with management to resolve issues, etc.
Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
Desire to be a part of the game-changing Cricket store team.
Competitive drive and confidence to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
Deliver outstanding service striving to retain and gain customers
Participate in outside sales events or promotions
Work flexible hours, weekends and holidays at various locations
Wireless consultant minimum requirements include:
High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
Management experience is not required, but preferred for moving further into store management/ownership
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
Qualifications
Wireless consultant minimum requirements include:
High school diploma/GED, or equivalent experience
One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
Management experience is not required, but preferred for moving further into store management/ownership
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling
$37k-45k yearly est. 12d ago
Family Centered Treatment Therapist-(Onslow County)
Coastal Horizons Center 3.1
Family support specialist job in Jacksonville, NC
Job Description
At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Family Centered Treatment Therapist (Onslow County) to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.
JOB TITLE: Family Centered Treatment Therapist
LOCATION: Onslow County
JOB POSTING:
Coastal Horizons Center, Inc. has an opportunity for a Family Centered Treatment Therapist to become part of our team in Onslow County. This position will provides a full range of mental health therapy services for clients with complicated mental health disorders using the Family Centered Treatment model. The FCT Therapist will also:
• Provide independent diagnostic and psycho-social evaluations and therapy services which focus on complicated mental health issues, family issues, parenting issues, adolescent issues and substance abuse and addiction issues and their impact on daily living and individual and family relationships.
• Evaluates the client and family situation and their ability to deal with their problems; conducts an in-depth comprehensive clinical interview to determine psycho-social, mental health, substance use and medical needs and documents diagnoses and recommendations; develops a person-centered plan based on this assessment; provides ongoing monitoring, assessment, and updates to the Person-Centered and Crisis Plans
• Provides in-depth therapy which can range from crisis intervention to treatment of complex co-occurring mental health and personality disorders.
• Provides individual, group and family counseling and activities adapted or specifically designed for persons with physical disabilities or persons with co-occurring disorders or mental illness and substance abuse/dependence or intellectual disability/developmental disability and substance abuse/dependence.
REQUIRED EDUCATION & QUALIFICATIONS:
Education:
Completion of Bachelor's Degree, within Human Service field preferred.
Meets requirements under 10A NCAC 27G.0104 as a Qualified Professional for Mental Health.
Preferred graduation from an accredited program with a Master's degree in a human services or related field and two years of progressive child and family mental health/substance use counseling experience, or an equivalent combination of education and experience.
A valid driver's license and/or government-issued ID is required. Must have reliable transportation.
SALARY & BENEFITS:
Competitive salary based on experience
Comprehensive medical, dental, and vision insurance
Educational loan repayment programs & Career growth
Retirement savings plan/401K
Paid time off programs, rollover hours, 14 paid holidays
Employee engagement activities, resource groups, and diversity events
HOW TO APPLY:
Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at ************************.
We look forward to reviewing your application!
EEO STATEMENT
Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.
$41k-50k yearly est. 29d ago
Case Manager
Project Transition 4.1
Family support specialist job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$39k-52k yearly est. Auto-Apply 23d ago
Case Manager
Y.A.P.A. Apartment Living Program Inc.
Family support specialist job in Wilmington, NC
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Case Manager (CM)
Supervisor: Program Director
Schedule: Monday, Tuesday, Thursday, Friday 8am-4:30p, Wednesday 1pm-9pm
Summary of Job Description:
Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.
Specific Responsibilities:
Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
Complete weekly individual Case Management sessions with Members and document in DAP format.
Facilitate/ Co-facilitate all groups as assigned and complete documentation.
Support with transporting Members to appointments per the directive of the Program Director.
Support with observation of Member drug and alcohol screenings and document observations (if applicable).
Participate in phone coaching/ crisis management process, which includes (but is not limited to):
Orienting Member and family to phone coaching process.
Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
Provide coverage for staff callouts.
Following incident reporting and documentation process for all on-call emergencies.
Support Members with links to services within the community.
Complete family contacts for assigned Members per requirements.
Ensure all Members have an emergency contact documented.
Ensure all consents are completed and updated yearly.
Review all Member's Advance Directives annually.
Support Members with activities of daily living including (but not limited to) the following:
Daily oversight and coaching of daily living activities.
Observing Member self-administration of medication.
Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
Support with meal planning, menu development, food shopping and meal preparation.
Encourage and support health and home safety practices.
Support with navigation of public transportation services.
Completion of residential roving and checklist to ensure safety.
Support with Discharge Member Follow-Up.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
Ensure documentation of all Member engagements is completed within 24 hours.
Other duties as assigned by the Program Director
Additional Performance Expectations:
Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of an agreement to value the concepts of a Trauma Informed workplace.
Qualifications:
Bachelor's degree and 1 year experience in Mental Health, Behavioral Health or Drug and Alcohol field.
Excellent communication, interpersonal, organizational and time management skills.
Demonstrated ability to work as a part of a multi-disciplinary team.
High energy individual with strong work ethic and ability to multi-task.
Must be able to work in a self-directed manner.
Ability to maintain confidentiality.
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
Pet insurance
All Employees have access to our Employee Assistance Program
$43k-66k yearly est. Auto-Apply 21d ago
Military and Family Life Counselor - Embedded (Adults)
Magellan Health Services 4.8
Family support specialist job in Jacksonville, NC
This position supports military members at Camp Lejeune. Candidates must be local to the base or be willing to relocate to become local. Candidates must be licensed at the independent level as a Social Worker (LCSW), Therapist (LMFT), or Mental Health Counselor (LPC/LCHMC). Relocation assistance may be available.
Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and their families as an embedded counselor assigned to a dedicated military unit. Responsible for providing MFLC services including non-medical, short-term, walk-around counseling, training/health and wellness presentations, and consultation to the assigned brigade/regiments command regarding behavioral health issues with an understanding of the military unit, cultural and mission. Works closely with the Regional Supervisor/Regional Director, installation, and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.
* Provides non-medical, short-term, solution focused, walk-around counseling directly to eligible service and family members at assigned primary and secondary locations of a dedicated military unit (brigade, wing, or regiment) as an embedded counselor. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated. Delivers training and health and wellness presentations and activities as requested/ directed.
* Enters counselor activity data daily through smart phone or web application to assure that reporting is accurate from assigned installation, while maintaining client / service member confidentiality.
* Cultivates and maintains direct relationships with commanders and personnel within the assigned military unit, utilizing relationship management skills and recognizing the unique structure and mission of the assigned military unit. Responsible for development of an effective and professional working relationship with the installation POC (Point of Contact), command, and the command POC.
* Consistently visible within the brigade/regiment which allows MFLC services to be accessible. Establish and maintains working relationships with community resources and military populations. Partners with POC to provide MFLC services in a manner that addresses the needs of the brigade/regiment and maintains confidentiality.
* Provides MFLC response to critical incidents, surge, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. Counselor will flex schedule to respond to urgent requests as needed or at the request of the Regional Supervisor/Regional Director.
* Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.
* Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
* Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.
* Participates in initiatives, studies, and pilot programs as directed by the customer and/or Magellan. This includes participation in pilot program certification and training processes, completion of activity documentation, integration of pilot activities in non-medical counseling work, and the utilization of applicable technology to complete required activities.
* All other duties as assigned.
The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
Master's Degree from an accredited Graduate Program in a Mental Health related field.
Valid unrestricted independent counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner. A minimum of one year of post-licensure clinical experience.
Demonstrate intermediate-level competencies in technology and software (i.e., Microsoft Suite, Internet navigation, Smartphone/Tablet and application navigation, video-conferencing platform navigation).
Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. May require travel to locations outside of a military installation in a variety of physical environments. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain immunizations or vaccinations and provide record of receipt.
Ability to prove US Citizenship and must speak fluent English.
Understanding, sensitivity and empathy for service members and their families. Ability to develop trusting, helping relationships. Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Pass a National Agency Check and Inquiries (NACI) Clearance, an Installation Records Check (IRC), Criminal History Background Check and FBI Fingerprints Check. Some units require a secret level clearance in addition to the previously stated requirements.
Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.
General Job Information
Title
Military and Family Life Counselor - Embedded (Adults)
Grade
MFLC Tier 2
Work Experience - Required
Clinical
Work Experience - Preferred
Education - Required
Master's - Behavioral Health, Master's - Social Work
Education - Preferred
License and Certifications - Required
Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care MgmtCare Mgmt, DL - Driver License, Valid In State - OtherOther, Must be an independently licensed behavioral health clinician - Care MgmtCare Mgmt
License and Certifications - Preferred
This position is included in a bargaining unit. Pay rates are specified in the applicable Collective Bargaining Agreement.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
$29k-37k yearly est. Auto-Apply 3d ago
Family Centered Treatment Specialist
Health Connect America 3.4
Family support specialist job in Wilmington, NC
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
$1,000 Sign-on Bonus, for qualified candidates!
The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.
Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements.
FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA).
Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.
Deliver FCT services to children, adolescents, and their families, primarily in their living environments, with a family focus.
Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community and will require service provision at the convenience of the child and family requiring a flexible work schedule.
Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards.
Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician's area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision.
Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan.
Provide psychoeducation as indicated in the Service Plan.
Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents.
Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.
Make referrals to services and resources on behalf of the families and children.
Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs.
Coordinate and oversee the initial and ongoing assessment activities.
Convene the Treatment Team for Service Plan.
Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports and include their input in the person-centered planning process.
Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members.
Monitor and document the status of the consumer's progress.
Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects.
Qualifications
Minimum of a Bachelor's Degree in human services or related field is required.
Two years' experience working with youth or families.
Current Family Centered Treatment Certification is preferred.
Additional state specific requirements include:
NC, VA- QMHP or ability to register as a QMHP
MS- Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
$36k-49k yearly est. Auto-Apply 5d ago
Certified Addictions Counselor w/BONUS - 5093
Vantage Search Group
Family support specialist job in Jacksonville, NC
We have a new opportunity for a full-time Certified Addictions Counselor at the
Naval Medical Center at Camp Lejeune in Jacksonville, NC.
Sign-on Bonus: $2,000 payable with first paycheck!
Job Specific Details and Tasks: The duties for the LCSW include but are not limited to the following:
Perform a full range of Certified Addiction Counselor duties, in accordance with assignment and consistent with the scope of practice for profession, including but not limited to, medical care treatment and patient education in a knowledgeable, skillful, consistent, and continuous manner.
Obtain or provide relevant information that will facilitate treatment and assist in developing programs.
Provide assessment of substance abuse and addiction.
Identify and document medical consequences of alcohol and other substance use, including withdrawal and detoxification.
Facilitate the placement and management of patients in appropriate levels of care within the continuum of care model of the treatment of addictive disorders.
Work Schedule:
Monday - Friday, 8.5 to 10.5 hours between 6:00am and 8:00pm, with 30 minute lunch.
No Weekends, No Holidays
Requirements
Minimum Qualifications:
Education: Certificate. Graduate from a behavioral science program with specialized training in substance abuse and chemical dependency treatment. -OR- completion of a Military Department Drug and Alcohol Program Management Activity School that leads to Certification as an Alcohol and Drug Abuse Counselor.
Experience: Must have at least one year of post-grad experience in the last three years as a Substance Abuse Counselor
License: Active, unrestricted license to practice as a Certified Addition Counselor from any state. -- Please identify state of licensure.
Certification: Maintain a national certification credential by the National Association of Alcohol and Drug Abuse Counselors or National Board of Certification Counselors or International Certification & Reciprocity Consortium/Alcohol and Other Drug Abuse.
Life Support Certification: Current AHA or ARC BLS Healthcare Provider certification.
Security: Must possess ability to pass a Government background check/security clearance.
We are an equal opportunity employer and a drug free workplace. All applicants selected for employment are required to submit to a background check and pre-employment drug test.
Benefits
Excellent Compensation & Exceptional Comprehensive Benefits:
Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays
Medical/Dental/Vision, STD/LTD/Life, Health Savings Account available, and more
Annual CME Stipend and License/Certification Reimbursement
Matching 401K
Base salary: $30.00/Hr as a W2 employee
Sign-on Bonus: $2,000 payable with first paycheck!
$30 hourly Auto-Apply 6d ago
Behavioral Specialist, Peer Led PSR
Monarch 4.4
Family support specialist job in Wilmington, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:This Opportunity:The Behavioral Specialist in the Psychosocial Rehabilitation Program assists and supports people receiving services in the development of skills, behaviors, and responsibilities needed to live, work, learn, recreate, and socialize with others in the community with the greatest possible degree of self-determination and independence to achieve their personal dreams and goals.What You'll Do:
• Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination and provide supports that facilitate achievement with their personal dreams and goals.
• Provide structured educational, skill training, skill development, pre-vocational, and social activities for people receiving services in an assigned facility. Individuals work closely with other community services and agencies consistent with their interests.
• Assist and support in an assigned facility the development of skills, behaviors, and responsibilities needed to live, work, learn, recreate, and socialize with others in the community with the greatest possible degree of self-determination and independence.
• Train and assist people receiving services with activities that will promote independence including such skills as community living, housekeeping, meal preparation, laundry, shopping, lawn care, vehicle cleanliness, use of transportation facilities, and household budgeting.
• Assist the person in learning personal care skills such as healthcare, medication self management, and grooming.
• Assist the individual in gaining access to educational activities which include assisting the person in securing needed education services such as adult basic education and special interest courses.
• Provide pre-vocational activities which focus on the development of positive work habits and participation in activities that would increase the individual's self-worth, purpose and confidence (non-job specific training).
• Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates.
• Implement person's plan fully, within the requirements of the service definition and provide input and recommendations into the planning and development of the individual's plan.
• Implement person's plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy.
• Complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc.
• Complete daily progress notes and communication log to assure appointments, goals, and interests are met.
• Assist people receiving services with knowledge of emergency procedures and personal safety.
• Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required. Arrange for or provide transportation to people receiving services as required.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Certified Peer SupportSpecialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USAExperience We're Looking For:Schedule:This is a PRN position. Shift coverage on an as-needed basis.Target Weekly Hours:0Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
How much does a family support specialist earn in Jacksonville, NC?
The average family support specialist in Jacksonville, NC earns between $21,000 and $48,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.
Average family support specialist salary in Jacksonville, NC