Licensed Professional Counselor
Family support specialist job in Birmingham, AL
"
Licensed Professional Counselor (LPC)
Wage: Between $120-$131 an hour
Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required.
About you
● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You're ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance: Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license.
"
Be Home Every Day!!!! Local!!!
Family support specialist job in Birmingham, AL
BUILD YOUR RETIREMENT FUTURE AT SNL!! SNL Distribution Services Corporation has openings for experienced LOCAL Tractor Trailer Drivers in the YOUR AREA. Our drivers are HOME EVERY DAY and earn up to $1300 per week! We Own it!! SNL is an EMPLOYEE-OWNED company. That means at SNL you're not a number, you're a valued owner and shareholder! SNL shareholders earn stock in the company by simply doing their job and building a lifetime career with us. The stock is paid out at retirement and coupled with SNL's 401K, provides our shareholders with an outstanding retirement income!
SNL provides company subsidized Health, Dental and Vision Insurance, 6 paid Holidays, Paid Vacation (5-15 days, based on service), Quarterly Safety Bonus, 401K with company match, Life Insurance, Short Term Disability Insurance, and a job with long term security. In addition, most of our openings allow the Driver to be home daily.
Consider the opportunity to…….
• Be Home Every Day
• Earn Great Pay
• Receive Generous Benefits
• Earn Fantastic Retirement
Ask yourself…….Shouldn't YOU be an SNL shareholder?
Applicants should be 21 years old with 1 year driving experience. A stable driving record along with a Class “A” license required.
Family Advocate
Family support specialist job in Birmingham, AL
Working Matters
Case Manager
The Case Manager directs the day-to-day operations of the Working Matters Program at the county level. This includes case file quality assurance, assistance in locating placement and employment opportunities, development and attainment of project goals, data collection and assessment, community networking, networking with county DHR, and meeting funder expectations, including reporting requirements.
Hours: 37.5 hours/week with flexibility expected
Supervision: Program Director with oversight by Director of Family Services
Qualifications
Education: Undergraduate in a human services field with experience working with families or proven related professional experience. Experience working in employment-related issues and with TANF population preferred. Knowledge of the local county, including employment dynamics; ability to attract employers to the project; proven ability to network.
Other: Must complete criminal and CA/N clearance with no indications. Quality verbal and written communications skills are essential. Must be able to multi-task effectively.
Training: Job training provided through Program Director.
Position Summary:
Direct all program activities in respective county
Provide direct services to a DHR-referred caseload of adults
Recruit placement sites
Determine, document, and report participation daily
Identify employment barriers with each participant and seek long-term resolution
Identify potential gainful employment options with participant
Coordinate with County DHR
Develop and implement collection and assessment practices related to success rates, participation rates, and other program data to measure effectiveness and outcomes
Problem solve and support program staff with an emphasis on teamwork
Ensure case file compliance with excellence in documentation, confidentiality, and comprehensive service delivery.
Create and sustain networks of stakeholders and resources, including potential employers, to ensure program's success
Develop and sustain a partnership with County DHR to facilitate referrals, case plans, and communication
Practice the FGC Elements of Excellence in all aspects of day-to-day work
Salary Range: $30,000- $34,500
Local home daily
Family support specialist job in Birmingham, AL
1400.00-1600.00 WEEKLY Top performers make more
1500.00 Sign on bonus
PER DIEM-300.00 EACH WEEK UNTAXED
Regional - HOME EVERY WEEKEND
2000-2500 Miles per week
Weekly Pay via Direct Deposit
NO FORCED DISPATCH
Great Benefits
Great pay!
REQUIREMENTS:
Must be at least 22 Years of age
At least 1 year OTR (3 states) and 6 months of it being flatbed within the past 5 years
Driver must have experience with pipe and steel and must have experience with straps, tarps, chains, and binders
No Sap drivers
No more than 3 MV's in the last 3 years
No suspensions for MV in the last 4 year
No DOT preventable accidents in the last 3 years
No more than 1 at fault accidents in the last 3 years
No more than 1 major moving violation in the last 3 years (MVR and PSP combined)
No more than 5 jobs in the 3 years. (Negotiable)
No Safety terminations in the last year
Background Friendly-No pending charges
Urine test only
No DUI/DWI in the last 3 years
BENEFITS:
401(k)
Dental insurance
Health insurance
Paid toll fees
Paid training
Referral program
Vision insurance
Free rider program
Language:
English (Required)
License/Certification:
CDL A (Required)
SUBMIT RESUME TODAY FOR MORE DETAILS
Patient & Family Relations Specialist
Family support specialist job in Tuscaloosa, AL
The Patient & Family Relations Specialist (PFRS) is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients/families/visitors and provide support to staff. The PFRS will develop and distribute reports based on findings of their investigations and ensure that all feedback is logged appropriately into (MIDAS), complaint database.
This role will enhance the timeliness of responding to complaints and quality of care issues. Additionally, the PFRS will help in improving communication and addressing or referring care concerns to the appropriate leaders, procedures and results, moreover, assist with elopements, allegations of abuse by a staff member and rudeness of staff.
Responsibilities
Serves as a liaison between patients and the institution as a whole and between the institution and the community it serves. Serves as neutral facilitator in gathering the patient's perspective along with the health care provider and/or employee perspective and coordinate a resolution.
Assists in the development of customer service culture through continuous activities, recognition, behavioral focus, and education.
Per Manager request, as appropriate, assists with any language services questions or needs
Upon manager request, serves as a member of the Grievance Review Committee
Enters complaints and grievances into computer tracking system and handles each in the timeframe of the protocol as indicated.
Daily serves as designated liaison between patients and the hospital, through which patients may voice their concerns in person or on the phone.
On a daily basis identify and assess problems that may arise; investigates and directs inquiries and complaints to appropriate hospital staff members.
Daily enters concerns of patients into the Midas electronic program.
DCH Standards:
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
High School diploma or GED required. BS degree preferred.
Two to five years' experience in health-related professions, business, public relations or communication fields required.
MIDAS proficiency required.
Strong interpersonal and high level of effective communication, verbal, written and phone skills required.
Must have the ability to make quality, independent decisions and demonstrate a high degree of critical. thinking ability
Strong problem-solving, counseling, complaint management mediation, conflict negotiation, and crisis intervention and other conflict resolution skills a must.
Must be able to keep information confidential.
Must be able to read, write legibly, speak, and comprehend English.
WORKING CONDITIONS
WORK CONTEXT
Must be able to listen objectively and record information while listening and focusing to patients concern(s).
Required ability to communicate orally.
Must be able to walk and stand for extended periods of time.
Must be able to enter documentation electronically into the event reporting system.
Must have normal or corrected vision to read patient information on chart and billing accounts.
Color vision is desired but not required.
Physical presence onsite is essential.
Hearing and vision must be normal or corrected to within normal range.
Able to perform the duties with or without reasonable accommodation.
PHYSICAL FACTORS
Ability:
Must be able to greet persons and determine nature and purpose of visit.
Must be able to hear and resolve complaints and grievances from customers or the public.
Requirements:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Must be able to perform the duties with or without reasonable accommodation.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential.
OTHER JOB FACTORS
Frequent contact with others that deal with internal and external customers, face to face discussions, telephone and written communications. Possible dealings with angry unpleasant people and conflict situations/resolutions.
Auto-ApplyOn-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1460)
Family support specialist job in Homewood, AL
The Starting Hourly Rate / Salario por Hora Inicial is $17.25 USD per hour. The Pay Range / Rango salarial is $17.25 USD - $25.90 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an inclusive guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Make the guest aware of current and upcoming brand launches, store activities and events.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
* Understand and show guests how to use Wallet and the other features and offerings within the Target App.
* Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.
* Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
* Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
* Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Support Cash Office processes as needed, including management of cash systems.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while multi-tasking
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations, cash transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs
* Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Auto-ApplySubstance Abuse Counselor - Master's Degree
Family support specialist job in Birmingham, AL
Looking for a new opportunity? New Season offers exciting benefits! Take a look at this opportunity to join us in making a powerful impact in your local community! * Full benefits available on DAY ONE * Start accruing up to 3 weeks of PTO starting on DAY ONE
* Tuition reimbursement opportunities available
* Up to $2,000 in employee referral bonuses available
Ready to get started? Here's what we're looking for in our newest team member!
As a Substance Abuse Counselor you'll engage with your patients with individual, group, and/or family counseling. You'll work with a collaborative treatment team consisting of our Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being.
For over 30 years, New Season Treatment Centers has been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality, and best-in-class care for individuals living with Opioid Use Disorder ("OUD").
Curious what your day-to-day may look like and how you'll be making a big positive impact on your local community??
Essential Functions:
* Work with patients to complete intakes, admissions, discharges, and transfer paperwork.
* Document patient progress through counseling and interaction through groups.
* Complete patient psychosocial and an individualized treatment plan within the required time frame.
* Identify any clinical/case management needs and work to address those needs.
* Perform individual, group, and family counseling as required.
* Perform at least 20 hours of direct one-on-one patient contact per week through individual and/or group counseling sessions.
* Educate patients in all aspects of treatment, corresponding health issues, and steps to recovery.
* Obtain Urine Drug Screens and initial patient photo identification.
* Always act in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
Benefits:
* Early morning hours (Allows for a great work-life balance)
* Competitive Pay
* Generous PTO
* Excellent Medical, Dental, and Vision Insurance
* Life Insurance
* Short/Long Term Disability
* 401k with up to 3% matching
* Reimbursement for education, license, tuition, etc.
* Referral bonus (up to $2,000)
Essential Qualifications:
Education/Licensure/Certification: Refer to the state-specific requirements for this position below.
Experience Required: Experience in the substance abuse field is preferred, but not required.
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
Master's degree in Human Services field
Afterschool Lead Counselor - Edgewood Elementary (Homewood)
Family support specialist job in Birmingham, AL
Job Details Homewood City Schools - Birmingham, AL $16.00 - $16.00 HourlyDescription
The YMCA's focus is to strengthen communities through youth development, healthy living, and social responsibility.
Provides direct supervision of a group of children within the Afterschool Academy. Delivers a quality experience to children and parents focused on YMCA core values: caring, honesty, respect, and responsibility. Assists Site Director in management duties, administrative tasks, and other responsibilities as needed.
Essential Functions:
Engages and supervises a group of children. Program hours are Monday - Friday from 1:00 pm to 6:00 pm. (All-day camps are provided for some school closures and shifts will range between 7:00 am - 6:00 pm.)
Plans and implements program activities that are culturally relevant, developmentally appropriate, and consistent with YMCA values.
Assists Site Director with activity schedules, daily procedures, and management of the Afterschool Site.
Adheres to program standards including safety and cleanliness standards.
Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies.
Maintains positive relations with parents and other staff. Models relationship-building skills in all interactions.
Attends all staff meetings and required training programs.
Other duties and responsibilities assigned by supervisor.
Employees and volunteers who directly supervise children and teens will:
• Adhere to policies related to boundaries with children and teens
• Attend required abuse risk management training annually
• Adhere to procedures for managing high-risk activities and supervising children and teens.
• Report suspicious or inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
Qualifications
Minimum Requirements:
Minimum age of 21 years old.
Previous experience working at a YMCA Childcare Program is preferred.
Successful completion of background and Child Abuse and Neglect screening.
Acquire and maintain the following certifications before the start date via YMCA, American Red Cross, American Heart Association, and American Health and Safety Institute (ASHI):
First Aid/ CPR /AED (valid 2 years unless otherwise noted)
Requisite Online Training Modules (completed before the start date and repeated annually).
Physical Demands:
Ability to plan, lead, and participate in a range of activities in a variety of outdoor/indoor settings.
Ability to be physically active includes but is not limited to walking, sitting, squatting, standing, kneeling, climbing, running, lifting, pushing, pulling, etc.
Must have the physical, visual, and auditory ability to perform the job's essential functions.
Bilingual Social Services Assistant
Family support specialist job in Birmingham, AL
Job Description Last Updated on September 28, 2023
Social Services Assistant
Reports to Social Services Coordinator
Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.
Key Responsibilities:
Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in the office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal, and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
Auto-ApplyPatient & Family Relations Specialist
Family support specialist job in Tuscaloosa, AL
The Patient & Family Relations Specialist (PFRS) is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients/families/visitors and provide support to staff. The PFRS will develop and distribute reports based on findings of their investigations and ensure that all feedback is logged appropriately into (MIDAS), complaint database.
This role will enhance the timeliness of responding to complaints and quality of care issues. Additionally, the PFRS will help in improving communication and addressing or referring care concerns to the appropriate leaders, procedures and results, moreover, assist with elopements, allegations of abuse by a staff member and rudeness of staff.
Responsibilities
Serves as a liaison between patients and the institution as a whole and between the institution and the community it serves. Serves as neutral facilitator in gathering the patient's perspective along with the health care provider and/or employee perspective and coordinate a resolution.
Assists in the development of customer service culture through continuous activities, recognition, behavioral focus, and education.
Per Manager request, as appropriate, assists with any language services questions or needs
Upon manager request, serves as a member of the Grievance Review Committee
Enters complaints and grievances into computer tracking system and handles each in the timeframe of the protocol as indicated.
Daily serves as designated liaison between patients and the hospital, through which patients may voice their concerns in person or on the phone.
On a daily basis identify and assess problems that may arise; investigates and directs inquiries and complaints to appropriate hospital staff members.
Daily enters concerns of patients into the Midas electronic program.
DCH Standards:
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
High School diploma or GED required. BS degree preferred.
Two to five years' experience in health-related professions, business, public relations or communication fields required.
MIDAS proficiency required.
Strong interpersonal and high level of effective communication, verbal, written and phone skills required.
Must have the ability to make quality, independent decisions and demonstrate a high degree of critical. thinking ability
Strong problem-solving, counseling, complaint management mediation, conflict negotiation, and crisis intervention and other conflict resolution skills a must.
Must be able to keep information confidential.
Must be able to read, write legibly, speak, and comprehend English.
WORKING CONDITIONS
WORK CONTEXT
Must be able to listen objectively and record information while listening and focusing to patients concern(s).
Required ability to communicate orally.
Must be able to walk and stand for extended periods of time.
Must be able to enter documentation electronically into the event reporting system.
Must have normal or corrected vision to read patient information on chart and billing accounts.
Color vision is desired but not required.
Physical presence onsite is essential.
Hearing and vision must be normal or corrected to within normal range.
Able to perform the duties with or without reasonable accommodation.
PHYSICAL FACTORS
Ability:
Must be able to greet persons and determine nature and purpose of visit.
Must be able to hear and resolve complaints and grievances from customers or the public.
Requirements:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Must be able to perform the duties with or without reasonable accommodation.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential.
OTHER JOB FACTORS
Frequent contact with others that deal with internal and external customers, face to face discussions, telephone and written communications. Possible dealings with angry unpleasant people and conflict situations/resolutions.
Auto-ApplyBoard Certified Behavior Analyst (BCBA) - ACSD - Apply 10.21.2025
Family support specialist job in Alabaster, AL
JOB TITLE: Board Certified Behavior Analyst (BCBA)
RESPONSIBLE TO: Exceptional Education Supervisor
JOB GOAL:
To assist school personnel in assessing and implementing an effective program to address behaviors of students.
QUALIFICATIONS:
Valid Alabama Teacher's Certificate with endorsement in special education.
Completed certification in Applied Behavior Analysis and/or Board Certified Behavior Analyst.
Minimum of 3 years experience working with students with autism, communication disorders, developmental delays, and/or behavioral concerns.
Experience in writing and implementing effective behavior plans.
Trained in prevention and management of aggressive behavior.
Team leadership experience.
Knowledge of effective strategies for academic, communication, and behavior intervention.
DUTIES AND RESPONSIBILITIES:
Participates as a team member in the identification of and assessment of students' social, behavioral, emotional, and academic problems.
Works in collaboration with the Exceptional Education Supervisor, psychometrist, and other district administrators in identifying and prioritizing district behavioral needs, interventions, etc.
Works in coordination with teachers, administrators, consultants, and other appropriate professionals in conducting a Functional Behavior Assessment (FBA) and in developing a Behavior Intervention Plan (BIP).
Provides staff training and support in behavior management strategies.
Assists in the design, implementation, and follow-up of behavioral management programs for students to remediate behavioral and social problems.
Models and coaches staff in behavior management strategies.
Demonstrates and teaches effective communication skills.
Performs and models de-escalation techniques when an individual is exhibiting escalated and/or aggressive behavior toward himself/herself or toward staff.
Provides social skills training to students in such areas as anger management, social skills enhancement, conflict resolution, and appropriate peer interactions.
Analyzes behavioral data and collaboratively writes Behavior Intervention Plans (BIP) to address behaviors that need to be increased or decreased.
Trains teachers in the documenting and analyzing behavioral data.
Plans and confers with the classroom teacher concerning any behavioral, social, or personal problems affecting students.
Assists with evaluation of students in the areas of autism, communication, social skills, sensory issues, etc.
Consults with school and district personnel, and parents.
Maintains frequent and substantive communication with staff.
Complies with local, state, and federal regulations regarding special education records, reports, and services.
Cooperates with all teacher regulations and responsibilities in the school.
Complete certification in Managing Crisis Safely strategies and techniques and help train ACS staff yearly.
Performs other duties as assigned by Exceptional Education Supervisor.
EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policies on evaluation of personnel.
SALARY: Appropriate placement on current salary schedule.
Member Advocate
Family support specialist job in Birmingham, AL
BASIC FUNCTIONS:
The incumbent is responsible for providing efficient, prompt, and professional service to members for any health and benefit related issues. The incumbent will have a thorough knowledge of benefits and the claims process.
In addition, the incumbent provides support in the Health Management area by screening referrals for Member Management services based on established guidelines. The goal is to engage and establish a relationship with the member to resolve benefit issues and encourage the member to take steps to improve their health. The goals are to take action to assist members to obtain a primary care physician and/or close gaps in care to improve their health.
PRIMARY RESPONSIBILITIES:
Explain and resolve claims/benefit issues
Provide resolution of medical education
Assist in navigating health care system
Provide preventive service reminders
Schedule appointments and services with providers
Assist in the coordination of services such as transportation and recommend programs and services
The incumbent collaborates with team members (care coordinators, medical directors, and claims specialists) to meet the member's health care needs and resolve claims issues. The incumbent cooperates with manager and employees when joint endeavors are required to achieve departmental goals.
The incumbent must possess excellent communication skills to diffuse situations and resolve problems. The incumbent must effectively articulate with physicians, members and families. The incumbent demonstrates empathy, compassion and has a basic understanding of cultural and socioeconomic backgrounds. The skill to communicate effectively with many types of people in delicate, frustrating, or tense situations is required.
The incumbent is responsible for obtaining accurate information and referring members to member management services based on guidelines. The incumbent must possess excellent problem solving skills and have excellent organizational skills. The incumbent must be an independent thinker and work via written or oral communication with the member/family, physician, providers, vendors, claims and other department within the Company.
The incumbent gathers pertinent information regarding a member's benefit or health concern to assist in resolving any benefit or health related issues.
The incumbent communicates with members, providers and vendors to obtain information to assist in providing resolution to member's benefit or health issues.
The incumbent schedules appointments with primary care providers to assist the member in establishing a primary care provider, closing gaps in care and assisting in improving health care.
The incumbent provides education regarding preventive care and chronic conditions to close gaps in care and assist in improving health care.
The incumbent encourages appropriate use of facilities and services to improve quality of care and maintain cost effectiveness.
The incumbent responds to requests for information from members, providers, vendors and group representatives (within the scope of PHI) to resolve benefit and/or health related issues.
Accomplishes all assigned job functions in a manner that optimizes departmental effectiveness while maintaining confidentiality
SUMMARY OF QUALIFICATIONS
Required
High School Diploma or equivalent
Bachelor's degree in a health related area or upon hire commit to actively pursue a bachelor's degree in a health related area
2 years of experience in a clinical setting (i.e. physician's office, clinic, hospital, home health) familiar with health benefit plans, or 2 years of experience working in health and wellness promotion
Analytical skills to probe and determine root cause of problems to facilitate resolution of issue
Strong customer service skills and superior phone skills
Effective verbal and written communication skills
Proficient computer skills
Preferred
Experience as a Licensed Practical Nurse (LPN) or Health Educator/Promoter
Social work experience
NACA Counselor
Family support specialist job in Birmingham, AL
NACA COUNSELOR
COMPENSATION RANGE: $65,000 to $100,000+
FLSA: Non-Exempt
CONTACT: *************
BENEFITS: Comprehensive package: single/family health, vision, dental and 401(k)
WEBSITE: ************
Dear NACA Job Applicant,
Thank you for your interest in working at NACA. Please follow the below steps.
YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE:
Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online.
YOU HAVE ACCESSED THIS SITE DIRECTLY:
Visit our website at https://************/careers/ to view the job description. Please also use this opportunity to read more about NACA's extraordinary accomplishments over 40 years, and our Best in America homeownership programs.
GENERAL INFORMATION:
To gain an insight into NACA's homebuying process, job requirements and NACA's mission, you can register to attend a homebuyer's workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA's mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism.
Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at *************.
Sincerely,
Bruce Marks
NACA's CEO & Founder
Easy ApplyMedicare Member Advocate I
Family support specialist job in Birmingham, AL
Why VIVA HEALTH?
VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.
Benefits
Hourly pay starting at $17.00 and up
Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!)
Comprehensive Health, Vision, and Dental Coverage
401(k) Savings Plan with company match and immediate vesting
Paid Time Off (PTO)
9 Paid Holidays annually plus a Floating Holiday to use as you choose
Tuition Assistance
Flexible Spending Accounts
Healthcare Reimbursement Account
Paid Parental Leave
Community Service Time Off
Life Insurance and Disability Coverage
Employee Wellness Program
Training and Development Programs to develop new skills and reach career goals
Employee Assistance Program
See more about the benefits of working at Viva Health - *******************************************
Job Description
The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work.
Key Responsibilities
Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards.
Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare.
Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures.
Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines.
Ability to work evening and weekend shifts as needed.
REQUIRED:
High school diploma or GED
One year of experience in a call center
Excellent oral and written communication skills
Effective listening and reading comprehension skills
Above-average data entry skills
Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs
Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic
Ability to work with minimal supervision
Ability to work under pressure from deadlines and goals
Ability to complete all company-required, job-specific, and departmental training
PREFERRED:
Some college
Experience in health or insurance-related call center
Experience working with the elderly population
Working knowledge of Medicare, medical terminology, and HIPAA guidelines
Social Services Assistant
Family support specialist job in Birmingham, AL
Smile, You've Found Us! Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply. We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits include:
* Medical/Dental/Vision
* Excellent 401k plan
* Tuition Reimbursement
* Vacation, Holiday, and Sick Time
* Long and Short Term Disability
* Employee Assistance Program
* Life Insurance
* Referral Bonuses
* DiversICARE - employee hardship fund
* Pay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicare's Mission to "Improve every life we touch by providing exceptional healthcare and exceeding expectations."
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
Responsibilities
Assist in pre-admission and admission process with customers, as needed, as back-up to Admissions Department personnel. Duties to include providing tours, signing of paperwork, etc. Interview clients and families to determine financial status and need for Medicaid assistance. Assist families in applying for clients' Medicaid (ICP) approval. Attend annual review for Medicaid eligibility if families unable to attend. Assist facility bookkeeper in tracking and reporting status of Medicaid Applications/Approvals. Assist Social Services Director, as needed, with interviewing residents, families to obtain relevant past and present social histories, including past behaviors, adjustments, and lifestyles. Documents progress and updates plans of care at interdisciplinary conference, as needed. Assist residents and families with adjustment to admission to facility by providing one-on-one counseling and/or group discussions. Help Social Services Directory with planning of post discharge services and follow-up care. Maintain effective communication with residents, families, health care professionals and facility staff. Assist residents and families in any situation, as needed. This person may have access to protected health information in the patient's financial and medical records to conduct job duties.
Qualifications
Minimum of High School diploma or equivalent. Bachelor's Degree in Social Work or Human Services is preferred. One year of supervised social work experience in a health care setting, working directly with individuals. Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process preferred. Ability to work with a variety of people in situations varying from community and health care settings. Able to make decisions concerning procedures based on evaluations and interpretations of clients' case histories
Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.
(EOE)
Auto-ApplyBoard Certified Behavior Analyst
Family support specialist job in Birmingham, AL
The Board Certified Behavior Analyst - ES provides consultation, training, conducts behavioral evaluations and develops/implements behavior intervention plans for individuals with academic and behavioral deficits. The Board Certified Behavior Analyst - ES acts as a clinical teacher who educates, observes, assesses, and supervises educational activities and behavioral service delivery in the school setting.
Minimum Requirements:
+ Current Board Certified Behavior Analyst (BCBA) certification from the Behavior Analyst Certification Board (BACB)
+ Master's degree in applied behavior analysis, teaching, psychology or related field
+ Preferred experience providing behavior analytic programs and services in schools
+ One (1) year minimum pediatric experience preferred
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or state regulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Board Certified Behavior Analyst
Family support specialist job in Birmingham, AL
Job DescriptionBenefits:
401(k)
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Paid time off
Health, Vision and Dental Insurance
401K
Job Summary
This is a rare opportunity to work for one of the longest running privately owned non-profit ABA clinics in Alabama. We are seeking a Board Certified Behavior Analyst to join our team in Birmingham/Tuscaloosa areas! In this role, you will conduct assessments, create individualized treatment plans, supervise and work with amazing RBTs in both school and clinic settings. If you are a BCBA who wants to make a difference in your community and your clients' lives, we want to hear from you! You have the opportunity to have a flexible schedule with competitive hourly pay, with additional salary and bonus potential.
Responsibilities
Perform intakes and assessments
Create individualized treatment plans for each client
Use evidence-based treatment methods to facilitate group and individual treatments
Maintain detailed and accurate documentation of patient information and treatment plan
Supervise and support RBTs
Provide parent and care giver training
Conduct training and provide support to school staff
Adhere to all facility and licensing standards
Qualifications
Certified as a Behavior Analyst and Licensed Behavior Analyst in Alabama. BCaBA will be considered.
Basic Life Support (BLS) and CPR certified
Excellent communication and interpersonal skills
Highly organized
Out of the box and creative thinker
Foster Care Case Manager
Family support specialist job in Birmingham, AL
Alabama Mentor, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.
Foster Care Case Manager
$45,000
Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of the people we serve.
* Coordinate the development, review, and implementation of services, case management, behavior intervention plans, and treatments provided to individuals served.
* Oversee all services provided to individuals and their families, monitor quality of care delivered, ensure compliance with contractual terms, and monitor regulatory program compliance.
* Assist in the development of quality services and engaging activities that meet the individual served needs.
* Build and maintain relationships with families and external case managers.
Qualifications:
* Bachelor's degree in human services or related field.
* One year of work-related experience working with individuals with intellectual and developmental disabilities, brain injury, youth placed at-risk, etc. preferred.
* An equivalent combination of education and experience.
* Current driver's license, car registration, and auto insurance.
* Licensure and training as required by state such as CPR, First Aid, Behavioral Intervention Techniques, etc.
* QMRP/QIDDP as required by state.
* A reliable, responsible attitude and a compassionate approach.
* A commitment to quality in everything you do.
Why Join Us?
* Full, Part-time, and As Needed schedules available.
* Full compensation/benefits package for full-time employees.
* 401(k) with company match.
* Paid time off and holiday pay.
* Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
* Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team - Apply Today!
Join Our Team
If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Alabama Mentor's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Board Certified Behavior Analyst (BCBA)
Family support specialist job in Birmingham, AL
Job Description
Are you a Board Certified Behavior Analyst (BCBA) ready to learn and grow with a company that is committed to high quality services that prioritizes child-centered, compassionate care? Early Autism Services (EAS) is currently seeking a BCBA to fill a full-time role to expand our center and home-based services in Vestavia Hills, AL. EAS is a founder-owned company, providing proactive, personalized ABA therapy for children nationwide. Our core values are to provide high caliber services through data-driven treatment, supporting each child's potential, promoting teamwork and respect for all individuals. At EAS we pride ourselves in low RBT turnover, competitive compensation, and a strong RBT tenure. If you are a BCBA with the same beliefs, we welcome you to apply now and join our amazing team!
Benefits:
Compensation up to $94k annually
Two flex admin days per month
Monthly utilization bonuses up to $9,000 annually
Low weekly billable requirements (25 hours per week)
Manageable caseload size (8-12 clients)
Relocation assistance available
Professional autonomy with support from your clinical directors when needed
Free access to extensive continuing education library
Client reinforcers provided
Health, vision, and dental insurance
401(k) with 4% match
Company paid life insurance
15 PTO Days
6 paid holidays
$350 annual CEU stipend and an additional PTO day to attend courses
Significant opportunities for career growth
University Partnership Discounts Available
BCBA Requirements:
A BCBA certificate & license (if required in the state of practice)
BCBA Required experience:
Working with children with autism: 1 year
Applied Behavior Analysis: 1 year
Prior BCBA experience
Required Education:
Master's level degree
AAP/EEO Statement
Early Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Life Case Coordinator, Highland Capital Brokerage
Family support specialist job in Birmingham, AL
Current Employees and Contractors Apply HereOsaic Careers
Operations Opportunity in Financial Services
Life Case Coordinator, HCB
Role Type: Full-time
Salary: $45,000 - $50,000 per year + Sales Incentive Compensation
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ********************************************
Summary:
We currently have an opening for a Life Case Coordinator at Highland Capital Brokerage. This position may be a remote position or work in one of our many brick-and-mortar offices throughout the country as a part of a highly collaborative team.
The Life Case Coordinator plays a critical role in supporting the new business process by ensuring the accurate and timely processing of life insurance applications, from digital submission through delivery. This position is responsible for managing application intake, coordinating case details, handling high-volume communication, and assisting with various case management projects to maintain operational efficiency.
Education Requirements:
Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required.
Responsibilities:
Application Processing
Input and process digital applications in internal systems.
Process E-Tickets through Part 2, ensuring completeness and compliance with carrier requirements.
Enter paper applications as overflow support for Case Managers.
Case Communication & Tracking
Monitor and manage the high-volume New Business inbox, ensuring timely routing and response.
Manage select digital cases from submission through policy delivery.
Administrative & Support Functions
Prepare and mail checks and policy documents received in the office.
Perform data entry to maintain accurate records for cases submitted and issued directly (Not in System)
Process APS reimbursement requests in a timely manner.
Assist with special projects and process improvements to support Case Management operations.
Basic Requirements:
Prior experience in life insurance, financial services, or a related field preferred.
Strong organizational skills and attention to detail.
Ability to handle high-volume email traffic and prioritize tasks effectively.
Proficient in Microsoft Office Suite and comfortable learning new systems.
Excellent written and verbal communication skills.
Key Competencies:
Accuracy and attention to detail.
Ability to multitask in a fast-paced environment.
Strong problem-solving skills.
Customer-focused mindset.
Current Employees and Contractors Apply Here
Auto-Apply