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Field service technician jobs in Hobart, IN

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  • Field Service Technician

    Lincoln Electric 4.6company rating

    Field service technician job in Michigan City, IN

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Michigan City Employment Status: Hourly Full-Time Function: Manufacturing Pay Grade and Range: USXX - Grade USXX Hourly 39 Min: 44,499.55 - Mid: 63,570.79 Bonus Plan: OIP Target Bonus: 5.0 Company Overview Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world. If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new team member. We are currently seeking to hire a FIELD SERVICE TECHNICIAN at our location in Michigan City, Indiana. Job Summary You will act as one of the key points of contact with our customer and will represent the company in the most positive and professional manner as you provide the best in mechanical services and customer service. As a Service Technician, you will repair and upgrade a wide range of mobile power equipment machines including compressors, generators, welders, hydraulics and engine starters. Primary Duties and Responsibilities Provide professional, timely and accurate repair of customer mobile equipment. Be responsible for each repair call you make to: troubleshoot and repair equipment, submit all documentation and data, and create excellent relationships with customers you serve. Troubleshoot and repair customer and company mobile equipment. Complete each repair job in a timely, efficient and professional manner. Job Qualifications and Skills Experience with mechanical repairs, specifically in the air compressor industry Experience evaluating, diagnosing and repairing machines Have good electrical aptitude (12V and 120V) for machinery and mechanical devices Must be able to work in a high stress environment, operate as a team, and interface with other departments Must be able to travel on short notice Must be well-groomed in the presence of customers Must have basic tool set; specific tools will be provided Must have a valid driver license and be insurable to operate a company vehicle Must be able to work in a safe manner with no supervision Great Work Environment Pleasant, clean, well-lighted environment Family-oriented First-of-the-month Friday company-supplied lunches Company Parties including Christmas Party, Santa for the Kids, Summer Family Picnic, and more Local charity events Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $40k-50k yearly est. 2d ago
  • Field Service Maintenance Specialist

    Advanced Technology Services 4.4company rating

    Field service technician job in Chicago, IL

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. · Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment. · Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment. · Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations. · Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. · Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. · Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. · Conducts on-the-job training and leads technical programs for technical development of customers and coworkers · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry. · Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. · Must be able to use basic hand tools and specialized tools, and programming software as appropriate. · Extensive travel required. (Local, National, International) Desirable KSAs: · Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration. · Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. Pay Range$44.97-$57.53 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
    $45-57.5 hourly Auto-Apply 1d ago
  • Field Service Technician

    Hemmersbach

    Field service technician job in Chicago, IL

    Role: Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location. Responsibilities: Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope. Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers. Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment. Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service. Provide day to day support at the customer locations within a geographical region(s). Support customers in technical problems they have with their technical equipment. Required skills: 2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc). Technical certifications such as A+ or Network+ are preferred. Problem solving. Customer focus. Willingness to be in a On Call rotation with other team members, including working after hours and weekends. Valid drivers license, with reliable vehicle with acceptable insurance. Requirements: 18 months of IT experience (or equivalent) Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems. Driving licence Excellent time management skill Benefits: Buddy program Dental insurance Health/ Medical insurance Internal career development program Life insurance Mobile working Onboarding program Unlimited employment contract Be part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
    $47k-71k yearly est. 1d ago
  • Field Service Engineer - Chicago

    Executive Directions & Pinnacle Int'l

    Field service technician job in Chicago, IL

    One of our clients is a German-owned (US-based) capital equipment subsidiary that sells inline automated systems for the confectionary and food industries. Due to growth and expansion in North America, the company is seeking two Field Service Engineers based in the Midwest (Chicago/Milwaukee), Northeast (Philadelphia/NYC/New Jersey), or Southeast (Atlanta) areas. The Role: Will travel up to 75% on site to customers/manufacturing locations. Trips are primarily 1-3 weeks, Monday-Friday but travel flexibility is a must. The Responsibilities: Install, repair, and rebuild high speed, servo-driven, mechanical motion-controlled systems that slice, cut, fold, slip, stack, wrap, and convey products. Perform product training and demonstrations on an as needed basis The Ideal Candidate: Strong mechanical systems repair/installation background with: Servos Camshafts High-speed mechanical motion systems (1,000 to 3,000 pieces per minute) Ability to diagnose and repair: Electrical components Wiring issues PLCs (AB, B&R, and Schneider software) Safe driving record Ability to obtain a passport and travel to Germany Lives within 90 minutes of an airport Salary: $35 to $50 an hour Overtime Per Diem Interested candidates may respond to this posting or contact Sean Broom directly on his LinkedIn page.
    $35-50 hourly 55d ago
  • Desktop Technician

    Vaco By Highspring

    Field service technician job in Valparaiso, IN

    Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available. Responsibilities Unbox, tag, and image new devices using standard tools. Perform in-place Windows 11 upgrades and verify successful installations. Install and validate required software using SCCM or other approved tools. Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access. Document devices, activities, and completion status using provided templates. Follow daily direction from facility leaders and coordinate with the Vaco support team. Qualifications 2 or more years of experience in desktop support, IT field services, or hardware deployment. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience using SCCM or similar deployment and imaging tools. Ability to troubleshoot hardware, software, and connectivity issues. Excellent communication and documentation skills. Ability to work on-site during normal business hours. Details Employment Type: Contract(W2) Duration: Approximately 3-6 months with potential extensions Schedule: Monday through Friday, standard business hours Compensation: 28-33/hr depending on amount of experience Locations: Onsite (Valparaiso) Desired Skills and Experience Windows 11 upgrade project
    $30k-45k yearly est. 5d ago
  • Oil & Gas VRU/Combustion Field Service Specialist (I&E)

    Solstice Consulting Group

    Field service technician job in Chicago, IL

    Solstice Consulting Group is seeking a Field Service Specialist - Vapor (VRU) / Combustor / Flare for our Oil & Gas Equipment client. Role requires up to 60% travel (including overnights) in the Region. Can live in IL, WI, IN or MI. Hourly up to $50 DOE plus OT (average 45-50 hours per week), bonus opportunity, on-call payments, company vehicle and full benefits 7+ years of oil & gas field experience including 3+ years recent experience with Vapor (VRU), Combustor, Compression, BMS, Flare equipment REQUIRED Experience working with downstream and upstream clients REQUIRED The Lead Field Service Specialist will assist with various work on oil and gas production and processing equipment. Task examples - Maintenance, repairs, trouble shooting, and start-ups on rental, company, and customer owned oil & gas production equipment such as open flare controls, ECD's, Burner Management systems, Vapor Recovery Units and other rotary equipment. Work closely with the Sales team and customers to ensure job satisfaction. Job requires overtime hours as necessary and travel when needed. Role Responsibilities: Oversight of Field Service and HSEQ compliance in your geographical area of responsibility Possess an understanding of all applicable electrical codes. Perform and oversee work on company and customer owned Oil & Gas Production Equipment - startup, troubleshooting, inspection, and repair Manage and maintain project workload and capacity reports for the sales team Work closely with sales team to ensure jobs are scheduled and completed in a timely and organized fashion Leads Field Techs to install and maintain burner management systems in the field Complete Timecards, field tickets and equipment transfers with accurate information. Maintains Company vehicle and ensures all required maintenance is performed. Complete all job-related safety documentation to ensure job is completed in a safe manner Qualifications: 7+ years of Oil / Gas field experience with 3+ years of recent experience with production/midstream/environmental equipment experience - Vapor (VRU), Combustor, Compression, BMS, Flare equipment Knowledge of the National Electrical Code and the Electrical Trade Knowledge of good electrical and mechanical trouble shooting practices Training/Experience in Industrial Wiring, Motor Controls, Relay Logic and PLC's, Reading and Interpreting Electrical, P&ID, GA and Fabrication drawings, working with Electrical instrumentation (Flow/Pressure Transmitters, Thermocouples, Etc.) Training/Experience Working with Electrical motors, starters and drives, Vacuum pumps, blowers and belt driven/direct drive motors, working with pneumatic and electric actuators and valves, detonation and flame arrestors, pressure/vacuum relief valves and mechanical check valves Valid driver's license and clean driving record required Successfully pass and obtain DOT / DISA Certifications required after hire
    $42k-69k yearly est. 14d ago
  • Copier Technician

    William Everett

    Field service technician job in Chicago, IL

    We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired. Responsibilities: Perform copier machine cleaning and maintenance. Run diagnostic tests to determine equipment issue and/or end user error. Verify equipment functioning properly by completing test initiatives and final adjustments. Assess and troubleshoot customer software and hard copy orders for production problems or issues. Service and maintain customer's digital office equipment (copiers) in assigned territory. Maintain assigned field stock and parts inventory. Complete document service actions-service forms, reports, logs, and records Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments. Maintain and service company office equipment and color systems on customer premises. Additional duties as assigned Requirements: Some experience with printer/copier required; additional paid training provided. High School Diploma or equivalent, required. Proficient with all Microsoft Office applications Must possess a reliable vehicle; will receive mileage reimbursement. Experience in finding resolutions to customer disputes. Experience in providing face-to-face and over-the-phone customer service. Possesses working knowledge of Windows Operating System, MS Office; MS Excel; opening, closing, and saving of electronic files. Excellent Interpersonal communication skills, written and oral. Possesses a positive attitude, willingness to learn, and coachable. Willing to complete a criminal background check. Authorized to work in the US for any employer. Benefits: Comprehensive benefits package including: Performance Bonus Eligible 401(k) plan Medical, Dental and Vision Insurance Life and disability insurance Commuter Benefits Paid time off options, including vacation, sick time, fixed holidays, parental leave. William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
    $30k-41k yearly est. 3d ago
  • Nighshift Datacenter Technician

    Insight Global

    Field service technician job in Northlake, IL

    Data Center Technician - Night Shift Shift: Night Shift B - 12-hour shifts Option 1: Thursday-Saturday Option 2: Wednesday-Saturday Rate: $27-32/hour Type: 6 month Contract to Hire About the Role We are seeking a Data Center Technician to join our team and support critical infrastructure operations during night shifts. This role involves hands-on work with hardware components, troubleshooting, and ensuring smooth data center functionality. Responsibilities Prepare, stage, set up, and perform startups and shutdowns of hardware (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols. Perform diagnostics and troubleshooting to quickly identify issues and replace faulty components. Decommission hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) with minimal guidance. Communicate, report, and escalate incidents according to established procedures. Required Skills & Experience 1-2 years of experience in Helpdesk, Desktop Support, or IT hardware roles. Strong technical aptitude and eagerness to learn. Reliable, committed, and proactive “go-getter” attitude. Ability to work night shifts (12-hour schedule as listed above). Nice to Have Previous experience in a data center environment.
    $27-32 hourly 3d ago
  • Rad Tech

    Pacer Staffing

    Field service technician job in Oak Lawn, IL

    Rad Tech Opportunity - Oak Lawn, IL! 🌟 Seeking skilled ARRT RT licensed and IEMA-accredited Radiologic Technologist for evening shifts at Level I Trauma center. Strong GI, Surgery, and trauma experience required! Shift Details 8-hour evenings: 3pm-11:30pm (40 hours/week) Competitive Pay Package (40 hrs/week) Gross Weekly: $2,920 Taxable Weekly: $1,320 Non-Taxable Weekly: $1,600 Perfect for experienced Rad Techs ready for high-acuity cases! #RadTechJobs #OakLawnIL #TravelNursing #TraumaCenter
    $33k-49k yearly est. 4d ago
  • Datacenter Technician

    Apex Systems 4.6company rating

    Field service technician job in New Carlisle, IN

    Apex Systems is currently hiring for Data Center Technician with one of our largest technical clients. This role you will be working directly on internal support of their data center and doing break/fix for their hardware and networking equipment Qualified candidates will have the following experience and skills: 1+ year of experience in a professional setting working with computers hands-on (preferably supporting hardware in desktop support capacity) or related field Ability to work independently or in a team environment Knowledge of networking solutions and providing support through cabling CompTIA A+ is a plus Location: New Carlisle, IN Onsite expectation: 100% onsite Pay range: 20-23/hr If you are interested, please apply here or email an updated copy of your resume to ************************ Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $27k-38k yearly est. 5d ago
  • IT Service Desk Lead

    Xeris Pharmaceuticals 4.2company rating

    Field service technician job in Chicago, IL

    The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees. Responsibilities Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests. Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects. Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting. Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance. Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services. Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence. Project Management - Lead support center projects, integrating new technologies and driving successful implementation. Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols. Take ownership of support issues, engaging other internal / external expertise as required. Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. Continuously educate employees and equip them with essential IT tools and best practices. Qualifications Associate or bachelor's degree in information technology or equivalent work experience preferred 5+ years of progressive experience in IT support/helpdesk roles Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred. Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint. Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques. Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail. High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues. Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success. Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes. Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. The level of the position will be determined based on the selected candidate's qualifications and experience. #LI-HYBRID As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
    $75k-110k yearly Auto-Apply 18d ago
  • Service Now Tech Lead (Locals Preferred)

    360 It Professionals 3.6company rating

    Field service technician job in Chicago, IL

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities include: ⦁ Developing and mentoring software engineers ⦁ Conducting performance reviews for software engineers ⦁ Ensuring good code quality practices are followed such as pair programming and code-reviews ⦁ Creating and maintaining coding standards ⦁ Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision. ⦁ Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution ⦁ Understanding of the technical limitations of ServiceNow Qualifications Required Skills & Experience: ⦁ BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience ⦁ Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL ⦁ Emphasis on Javascript and Angular ⦁ Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks ⦁ Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture ⦁ Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement ⦁ Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio Desired Skills & Experience: ⦁ ITIL v3 certification ⦁ ServiceNow SysAdmin Certificate ⦁ Service Now Coding Certificate ⦁ ServiceNow Implementation Certification Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $101k-132k yearly est. 60d+ ago
  • Experienced Low Voltage/IOT Service Technician Lead

    EOC Audio

    Field service technician job in Lisle, IL

    Benefits: Simple IRA (Matching) Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About the Role: We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more. This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences. ⸻ Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments ⸻ Qualifications: • 5+ years of hands-on experience in AV/low voltage troubleshooting and serviceIn-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻ Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA) ⸻ What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Benefits of working in Smart Home Integration Opportunity for Growth If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket! Gain In-Demand Skills As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
    $59k-107k yearly est. Auto-Apply 60d+ ago
  • Lead Home Service Technician / Handyman

    Trublue Home Service Ally

    Field service technician job in Glen Ellyn, IL

    Benefits: Bonus based on performance Company parties Free food & snacks Free uniforms Paid time off Training & development Role: Lead Home Service Technician in Glen Ellyn, IL TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference. What You'll Do Perform high-quality home maintenance and repair projects Lead, coach, and support a team of Tru-Pro technicians Uphold TruBlue's high standard of professionalism, reliability, and customer care Communicate clearly with customers and help manage expectations on-site Ensure safety, accuracy, and consistency across every project Common projects include: Bathroom and kitchen upgrades Drywall repair and patching Flooring installation and repair General carpentry Interior and exterior painting Basic plumbing and electrical (within scope) Who You Are 10+ years of hands-on home repair or construction experience Experience managing or mentoring other technicians is preferred Strong communication and problem-solving skills Committed to doing the job right and doing right by your team and clients Valid driver's license, reliable transportation, and full toolset Fluent in English and legally authorized to work in the U.S. What You'll Get Year-round, consistent work Reliable hours and flexible scheduling Company vehicle and TruBlue gear (varies by location) Strong office and leadership support A team culture built on compassion, trust, and professionalism A leadership role with room to grow Why TruBlue We're a company with a purpose: to make homes safer and lives easier. You'll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
    $59k-107k yearly est. 60d+ ago
  • Lead Home Service Technician / Handyman

    Trublue Suburban West Home Services

    Field service technician job in Glen Ellyn, IL

    Job DescriptionBenefits: Bonus based on performance Company parties Free food & snacks Free uniforms Paid time off Training & development Role: Lead Home Service Technician in Glen Ellyn, IL TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference. What Youll Do Perform high-quality home maintenance and repair projects Lead, coach, and support a team of Tru-Pro technicians Uphold TruBlues high standard of professionalism, reliability, and customer care Communicate clearly with customers and help manage expectations on-site Ensure safety, accuracy, and consistency across every project Common projects include: Bathroom and kitchen upgrades Drywall repair and patching Flooring installation and repair General carpentry Interior and exterior painting Basic plumbing and electrical (within scope) Who You Are 10+ years of hands-on home repair or construction experience Experience managing or mentoring other technicians is preferred Strong communication and problem-solving skills Committed to doing the job right and doing right by your team and clients Valid drivers license, reliable transportation, and full toolset Fluent in English and legally authorized to work in the U.S. What Youll Get Year-round, consistent work Reliable hours and flexible scheduling Company vehicle and TruBlue gear (varies by location) Strong office and leadership support A team culture built on compassion, trust, and professionalism A leadership role with room to grow Why TruBlue Were a company with a purpose: to make homes safer and lives easier. Youll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home.
    $59k-107k yearly est. 6d ago
  • Lead Home Service Technician/Handyman

    Trublue

    Field service technician job in Chicago, IL

    We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $28.00 - $35.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $28-35 hourly Auto-Apply 60d+ ago
  • Travel Fiber Splicer

    NTI Connect LLC 3.8company rating

    Field service technician job in Downers Grove, IL

    Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Position Overview: NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team in a union position under IBEW Local 20. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and FastReporter software. Key Responsibilities: Fiber Splicing and Installation: Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards. Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs. Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions. Install fiber optic cables in various environments, including underground, aerial, and indoor settings. Testing and Troubleshooting: Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance. Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability. Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity. Generate detailed FastReporter reports to document test results, splicing activities, and network performance for client submission. Equipment and Software Proficiency: Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables. Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications. Leverage FastReporter software to produce comprehensive reports for network documentation and quality assurance. Additional Technical Tasks: Pull fiber optic cables through conduits, ducts, or other pathways to support network installations. Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill). Install basket trays to organize and protect cabling systems (preferred skill). Operate scissor lifts safely for aerial or elevated work (preferred skill). Safety and Compliance: Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment. Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment. Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards. Work Schedule and Environment: Work indoors and outdoors in various weather conditions, adapting to project requirements. Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules. Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds. Requirements for Hire: Experience with Dark Fiber Providers: Minimum of 2-3 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards. Equipment and Software Expertise: At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct). Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting. At least 2 years of experience producing FastReporter reports for network documentation, with proficiency in analyzing and presenting test data. Technical Skills and Knowledge: Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables. Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption. Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber. Experience in cable pulling to support fiber optic network installations (required). Knowledge of cabinet bolting techniques (preferred). Familiarity with installing basket trays for cable management (preferred). Experience operating scissor lifts for elevated work (preferred). Physical and Environmental Requirements: Ability to lift and carry a minimum of 50 pounds. Ability to travel nationally. The average rotation is 10 days out, 5 days home. Capability to work indoors and outdoors in various weather conditions. Ability to stand for 8-10 hours per day and perform physically demanding tasks. Background and Compliance: Must pass a clean background check and drug screen as a condition of employment. Fluency in English for effective communication with team members and clients. Union Affiliation: This is a union position under IBEW Local 20, requiring adherence to union agreements, policies, and benefits structures. Preferred Qualifications: Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent). Prior experience working on projects for major telecommunications carriers or dark fiber providers beyond Zayo. Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter. Valid driver's license and ability to travel to project sites as needed. Benefits: Competitive union wages and benefits package through IBEW Local 20, including health insurance, retirement plans, and paid time off. Opportunities for professional development and training in advanced fiber optic technologies. Access to a supportive union environment with representation and advocacy. Collaborative and safety-focused work culture at NTI. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $36k-61k yearly est. 15d ago
  • Field Service Maintenance Technician

    Advanced Technology Services 4.4company rating

    Field service technician job in Kankakee, IL

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems. · Identifies parts, supplies and repair items as necessary for equipment maintenance and repair. · With minimal instruction, performs maintenance as per industry standards. · Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, and applicable management systems. · Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems. · Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment. · Completes and conducts on-the-job training and technical self-study programs for career development. · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry. · Must be able to use basic hand tools and specialized tools as appropriate. · Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs · Extensive travel required. (Local, National, International). Desirable KSAs: · Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment. · Exposure to programmable logic controllers, field devices, and electrical drive and motor systems. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. Pay Range$33.42-$42.75 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
    $33.4-42.8 hourly Auto-Apply 1d ago
  • IT Service Desk Lead

    Xeris Pharmaceuticals, Inc. 4.2company rating

    Field service technician job in Chicago, IL

    The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees. **Responsibilities** + Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests. + Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects. + Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting. + Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance. + Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services. + Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence. + Project Management - Lead support center projects, integrating new technologies and driving successful implementation. + Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols. + Take ownership of support issues, engaging other internal / external expertise as required. + Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. + Continuously educate employees and equip them with essential IT tools and best practices. **Qualifications** + Associate or bachelor's degree in information technology or equivalent work experience preferred + 5+ years of progressive experience in IT support/helpdesk roles + Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred. + Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint. + Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques. + Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail. + High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues. + Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success. + Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes. + Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability + Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. _The level of the position will be determined based on the selected candidate's qualifications and experience._ \#LI-HYBRID _As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._ _The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_ _NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_
    $75k-110k yearly 45d ago
  • Lead Home Service Technician/Handyman

    Trublue Home Service Ally

    Field service technician job in Chicago, IL

    We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
    $60k-108k yearly est. 60d+ ago

Learn more about field service technician jobs

How much does a field service technician earn in Hobart, IN?

The average field service technician in Hobart, IN earns between $33,000 and $73,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.

Average field service technician salary in Hobart, IN

$49,000

What are the biggest employers of Field Service Technicians in Hobart, IN?

The biggest employers of Field Service Technicians in Hobart, IN are:
  1. Vivint
  2. Coats Group
  3. Kadant
  4. Rehlko
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