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Field technician vs hardware technician

The differences between field technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field technician, becoming a hardware technician takes usually requires 1-2 years. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a field technician include customer service, ladders and test equipment. The most important skills for a hardware technician are customer service, technical support, and network printers.

Field technician vs hardware technician overview

Field TechnicianHardware Technician
Yearly salary$37,520$47,851
Hourly rate$18.04$23.01
Growth rate8%10%
Number of jobs123,14985,174
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Average age4442
Years of experience122

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Field technician vs hardware technician salary

Field technicians and hardware technicians have different pay scales, as shown below.

Field TechnicianHardware Technician
Average salary$37,520$47,851
Salary rangeBetween $28,000 And $48,000Between $32,000 And $71,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateConnecticutDelaware
Best paying companyDCP MidstreamApple
Best paying industryEnergyTechnology

Differences between field technician and hardware technician education

There are a few differences between a field technician and a hardware technician in terms of educational background:

Field TechnicianHardware Technician
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common college-University of Pennsylvania

Field technician vs hardware technician demographics

Here are the differences between field technicians' and hardware technicians' demographics:

Field TechnicianHardware Technician
Average age4442
Gender ratioMale, 88.5% Female, 11.5%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between field technician and hardware technician duties and responsibilities

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Field technician vs hardware technician skills

Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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