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Field technician vs information technology technician

The differences between field technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a field technician, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a field technician include customer service, ladders and test equipment. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Field technician vs information technology technician overview

Field TechnicianInformation Technology Technician
Yearly salary$37,520$49,031
Hourly rate$18.04$23.57
Growth rate8%10%
Number of jobs123,149118,881
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Average age4442
Years of experience122

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Field technician vs information technology technician salary

Field technicians and information technology technicians have different pay scales, as shown below.

Field TechnicianInformation Technology Technician
Average salary$37,520$49,031
Salary rangeBetween $28,000 And $48,000Between $28,000 And $83,000
Highest paying CityWashington, DCUrban Honolulu, HI
Highest paying stateConnecticutHawaii
Best paying companyDCP MidstreamCravath
Best paying industryEnergyFinance

Differences between field technician and information technology technician education

There are a few differences between a field technician and an information technology technician in terms of educational background:

Field TechnicianInformation Technology Technician
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common college-Stanford University

Field technician vs information technology technician demographics

Here are the differences between field technicians' and information technology technicians' demographics:

Field TechnicianInformation Technology Technician
Average age4442
Gender ratioMale, 88.5% Female, 11.5%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between field technician and information technology technician duties and responsibilities

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
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Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Field technician vs information technology technician skills

Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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