Post job

Field technician vs service line technician

The differences between field technicians and service line technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a field technician and a service line technician. Additionally, a field technician has an average salary of $37,520, which is higher than the $33,049 average annual salary of a service line technician.

The top three skills for a field technician include customer service, ladders and test equipment. The most important skills for a service line technician are shuttle service, ground service equipment, and customer service.

Field technician vs service line technician overview

Field TechnicianService Line Technician
Yearly salary$37,520$33,049
Hourly rate$18.04$15.89
Growth rate8%8%
Number of jobs123,149122,081
Job satisfaction5-
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 37%
Average age4444
Years of experience1212

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

What does a service line technician do?

Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.

Field technician vs service line technician salary

Field technicians and service line technicians have different pay scales, as shown below.

Field TechnicianService Line Technician
Average salary$37,520$33,049
Salary rangeBetween $28,000 And $48,000Between $26,000 And $40,000
Highest paying CityWashington, DCScottsdale, AZ
Highest paying stateConnecticutHawaii
Best paying companyDCP MidstreamCognizant
Best paying industryEnergyTransportation

Differences between field technician and service line technician education

There are a few differences between a field technician and a service line technician in terms of educational background:

Field TechnicianService Line Technician
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 37%
Most common majorBusinessAviation
Most common college--

Field technician vs service line technician demographics

Here are the differences between field technicians' and service line technicians' demographics:

Field TechnicianService Line Technician
Average age4444
Gender ratioMale, 88.5% Female, 11.5%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.7% Asian, 1.7% White, 71.7% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between field technician and service line technician duties and responsibilities

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Service line technician example responsibilities.

  • Manage all QC paperwork including towbar and equipment integrity checklists.
  • Manage system and application support for internal customers including software installation and PC upgrades.
  • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
  • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
  • Adhere to lockout/tag-out policy and wear all require PPE
  • wheel alignment, assemble doors, check for ac leaks set headlights
  • Show more

Field technician vs service line technician skills

Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%
Common service line technician skills
  • Shuttle Service, 34%
  • Ground Service Equipment, 11%
  • Customer Service, 9%
  • Fuel Trucks, 9%
  • Aircraft Services, 5%
  • Safety Procedures, 4%

Browse installation, maintenance and repair jobs