You are a natural at putting Customers at ease, and enjoy starting up natural, friendly conversations. It's just as easy for you to connect with kids as it is with their parents. You enjoy sharing your enthusiasm for kids' athletic sneakers and apparel. It's easy for you to adapt to different types of Customers, and you resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Responsibilities
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, outstanding customer experience, and operational expectations
* Maintaining personal and productivity goals
* Connects with every customer by asking open-ended questions to assess needs
* Ability to learn and share expertise of products and trends to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Qualifications
* 0-3 year of retail experience
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Initiates completion of tasks or activities without necessary supervision
* Flexible availability - including nights, weekends, and holidays
Benefits
* Rate of Pay: $ 16 / hour
* Weekly Pay
* 30-50% Employee Discount
* Development and Advancement Opportunities
$16 hourly Auto-Apply 6d ago
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Sales Lead
Foot Locker Inc. 4.5
Foot Locker Inc. job in Santa Fe, NM
You get it. It is all about the in-store Customer experience. It's just as easy for you to connect with kids as it is with parents, and you enjoy sharing your enthusiasm for kids' athletic sneakers and apparel. You adapt to different kinds of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Responsibilities
* Inspire, and motivate your team to drive sales that deliver exceptional customer service
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, customer experience, merchandising, visual, and operational expectations
* Maintaining personal and productivity goals
* Uphold the quality and productivity of every aspect of your store
* Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
* Ability to learn and share expertise of products and trends to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Qualifications
* At least 1 year of retail experience
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Initiates completion of tasks or activities without necessary supervision
* Flexible availability - including nights, weekends, and holidays
Benefits
* Rate of Pay: $18.25 / Hour
* 30-50% Employee Discount
* Weekly Pay
* Development and Advancement Opportunities
$18.3 hourly Auto-Apply 2d ago
Customer Experience Coordinator
The TJX Companies 4.5
Santa Fe, NM job
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3521 Zafarano Drive
Location:
USA TJ Maxx Store 0039 Santa Fe NMThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 1d ago
Store Manager
Rossstores 4.3
Santa Fe, NM job
Store Manager - (25005247) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: New Mexico-Santa Fe-Santa Fe-South Santa Fe NMWork Locations: South Santa FeNM 3525 Zafarano Drive Plaza De Santa FeSanta Fe 87507Job: Store ManagerOrganization: South Santa FeNM (1358) Schedule: Regular Full-time Job Posting: Oct 29, 2025
$35k-45k yearly est. Auto-Apply 21h ago
Support Associate - Chico's
Chicos Fas Inc. 4.1
Santa Fe, NM job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
Ensures new products are properly merchandised and represented in a timely manner.
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
Participates in pricing changes and markdowns.
Alerts store management to cash supply needs.
Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
Assists with boutique cleanliness and organization
Customer Experience
Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
Previous stock or cashier experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to learn or adapt to technology provided by the company
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0007 Guadalupe Station
$28k-33k yearly est. 11d ago
Merchandise Assocaite
The TJX Companies, Inc. 4.5
Santa Fe, NM job
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
* Promotes credit and loyalty programs
* Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
* Accurately processes and prepares merchandise for the sales floor following company procedures and standards
* Initiates and participates in store recovery as needed throughout the day
* Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
* Provides and accepts recognition and constructive feedback
* Adheres to all labor laws, policies, and procedures
* Supports and participates in store shrink reduction goals and programs
* Participates in safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Possesses excellent customer service skills
* Able to work a flexible schedule to support business needs
* Possesses strong communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Capable of lifting heavy objects with or without reasonable accommodation
* Works effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
153 Paseo De Peralta
Location:
USA HomeGoods Store 1070 Santa FeNM
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$15-15.5 hourly 17d ago
Retail Keyholder (Store 2819)
Gamestop 4.7
Santa Fe, NM job
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
Complete Omni-Channel orders daily.
Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
Supervise and delegate tasks to Sales Associates in the absence of management.
Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
Follow all opening and closing procedures.
Observe associate performance and provide timely and appropriate feedback to the store management.
QUALIFICATIONS*
Must provide proof of identity and eligibility to legally work in the United States.
Must be at least 18 years old.
High school diploma or equivalent required.
At least 1 year of retail sales, guest service, and/or management experience preferred.
Video game knowledge preferred.
Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
REQUIRED JOB SKILLS AND ABILITIES
Exceptional guest service skills.
Provide genuine and friendly assistance to every guest during each visit.
Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
Work in a fast-paced, rapidly changing environment.
Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
Operate the POS computer system and properly complete the required paperwork.
Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
Problem-solving skills and judgment abilities.
Follow instructions furnished in written, oral, or diagram form.
Deliver bank deposits following loss prevention safety guidelines.
Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
s are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.
Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation:
$15.50 - $18.25
$15.5-18.3 hourly Auto-Apply 60d+ ago
Front End Department Supervisor Full Time
The TJX Companies, Inc. 4.5
Santa Fe, NM job
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career.
Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed
* Promotes a "Highly Satisfied" customer experience
* Drives customer loyalty through programs and initiatives
* Addresses customer concerns and issues promptly
* Updates Associates on current customer experience feedback, goals, and company initiatives
* Trains and mentors all Associates on Policies and Procedures
* Provides recognition and constructive feedback on cashier performance
* Maintains and monitors cash controls including change fund
* Adheres to all labor laws and meal and break period policies
* Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
* Audits and approves paperwork
* Maintains cleanliness, recovery, and organizational standards throughout the frontline
* Monitors all frontline equipment, communicating issues to management
* Executes and adheres to Company directives
* Maintains and upholds merchandising standards within the queue-line
* Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
* Ensures proper and timely handling of damages and Mark out of Stock
* Promotes a safe environment, reporting any type of safety hazard in the store
* Other duties as assigned
Who We're Looking For: You.
* High School graduate or equivalent degree preferred
* Available to work flexible schedule including evenings and weekends
* Able to work as a team member
* Excellent interpersonal skills
* Exceptional customer service skills
* Able to lift heavy merchandise with/without reasonable accommodations
* Able to train and provide direction to others
* Able to run a register/handle money
* Must be able to handle confidential information with discretion
* Experience as a coordinator or previous retail/supervisory experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
153 Paseo De Peralta
Location:
USA HomeGoods Store 1070 Santa FeNM
This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 3d ago
STORE CLERK TEMPORARY in MORIARTY, NM S25567
Dollar General Corporation 4.4
Moriarty, NM job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks.
* Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
* Build merchandise displays.
* Stock merchandise; rotate and face merchandise on shelves.
* Restock recovered merchandise.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Comply with company policies and procedures.
* Greet customers.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Assist with ordering merchandise using hand-held scanners, as needed.
* Clean front end of store and help set up sidewalk displays when necessary.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal and oral communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of basic cash handling procedures.
* Basic mathematical skills.
* Ability to perform IBM cash register functions.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
$23k-29k yearly est. 25d ago
Area Supervisor
Ross Stores, Inc. 4.3
Santa Fe, NM job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
* Removes clutter and ensures safe, clear egress to emergency exits.
* Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
* Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
* Treats all Customers, Associates, and other leaders with respect.
* Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
* Represents and supports the Company brand at all times.
* Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
* Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
* Responsible for daily trash removal.
General Merchandising:
* Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
* Responsible for receiving merchandise truck when needed.
* Processes all merchandise with a sense of urgency.
* Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
* Responsible for cleanliness and organization of all Stockrooms.
* Helps deliver and place merchandise on sales floor when all merchandise is processed.
* Responsible for ensuring any back-stock is secured and processed to Company policy.
* Responsible for merchandising of department including the back stock.
* Responsible for the reduction of loss due to damage.
* Ensures compliance to the monthly presentation guidelines in assigned area.
* Responsible for floor moves and signing including promotional signing as needed.
* Responsible for re-wraps as needed.
Loss Prevention:
* Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
* As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
* Ensures Public View Monitor (PVM) system is maintained properly.
* Conducts "Code 50" package inspections.
* Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
* Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
* Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
* Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
* Controls Retail Associates' break schedule for backups, lunches and breaks.
* Ensures all equipment is working properly.
* Maintains proper supplies and recovery for the Front End area.
* Ensures go backs are expedited, properly scanned, security tagged and ticketed.
* Teaches all Associates the "Scan and Bag" best practice.
* Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.
Fitting Rooms:
* Responsible for the maintenance and cleanliness of the Fitting Rooms.
* Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
* Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
* Ensures Cash pulls and bank deposits are conducted to Company policy.
* Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
* Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
* Other duties as assigned by Store Manager.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Excellent verbal communication skills.
* Fluency in English.
* Prior Customer Service and supervisory experience preferred.
* Familiarity with point-of-sale equipment and applications.
* Ability to perform basic mathematical calculations commonly used in retail environments.
* Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$20k-24k yearly est. 6d ago
Assistant Store Manager
Rossstores 4.3
Santa Fe, NM job
Assistant Store Manager - (26003058) Description GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: New Mexico-Santa Fe-Santa Fe-South Santa Fe NMWork Locations: South Santa FeNM 3525 Zafarano Drive Plaza De Santa FeSanta Fe 87507Job: Assistant Store ManagerOrganization: South Santa FeNM (1358) Schedule: Regular Full-time Job Posting: Jan 9, 2026
$28k-32k yearly est. Auto-Apply 21h ago
Sales Associate - Chico's
Chicos Fas Inc. 4.1
Santa Fe, NM job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
Signs up clients for reward program.
Builds and maintains a solid customer following through clienteling and wardrobing.
Knows current product fit and style assortment offerings in store and on line.
Maintains consistent client communication through utilization of customer book.
Operational Excellence
Supports replenishment activities that keep the store full and abundant.
Assists with locate fulfillment.
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
Assist with boutique cleanliness and organization
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving.
Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High School diploma or equivalent
Retail or sales experience preferred
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0007 Guadalupe Station
$25k-30k yearly est. 11d ago
LEAD SALES ASSOCIATE-PT in SANTA FE, NM S20823
Dollar General Corporation 4.4
Santa Fe, NM job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks according to the prescribed process for the store.
* Follow company work processes to receive, open and unpack cartons and totes.
* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
* Restock returned and recovered merchandise.
* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
* Assist in plan-o-gram implementation and maintenance.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Greet customers as they enter the store.
* Maintain register countertops and bags; implement register countertop plan-o-grams.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Clean front end of store and help set up sidewalk displays.
* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
* Provide superior customer service leadership.
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
* Authorize and sign for refunds and overrides; count register; make bank deposits.
* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications
KNOWLEDGE and SKILLS:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform IBM cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
WORKING CONDITIONS
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
$26k-31k yearly est. 23d ago
Store Manager
Ross Stores, Inc. 4.3
Santa Fe, NM job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
* Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
* Analyzes Store reports to evaluate controllable expenses and overall Store performance.
* Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
* Ensures proper scheduling of Associates to meet business objectives.
* Accepts special assignments as directed by Leadership.
* Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
* Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
* Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
* Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
* Ensures compliance with Ross personnel policies and procedures.
* Manages Associate Relations issues, consulting with the District Manager as needed.
* Ensures compliance with all State, Local and Federal regulations.
Expense Control:
* Leads all expenditures to be within budget.
* Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
* Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
* Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
* Treats all Customers, Associates, and other leaders with respect.
* Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
* Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
* Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
* Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
* Represents and supports the Company brand at all times.
* Manages Store to ensure a clean, neat, easy to shop environment.
* Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
* Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
* Ensures merchandise is presented and organized according to Company merchandising guidelines.
* Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
* Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
* As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
* Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
* Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
* Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Five or more years of Store management experience in a retail environment.
* Must maintain a high level of Customer service.
* Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
* Ability to train, coach and develop Associates at all levels.
* Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
* Fluency in English.
* Must exercise considerable independent judgement and discretion.
* Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$35k-45k yearly est. 13d ago
FT Sales Lead - Chico's
Chicos Fas Inc. 4.1
Santa Fe, NM job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Knowledge of administrative aspects of store operations
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0007 Guadalupe Station
$24k-31k yearly est. 11d ago
Retail Associate
Ross Stores, Inc. 4.3
Santa Fe, NM job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
* Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$22k-25k yearly est. 4d ago
Assistant Store Manager
The TJX Companies 4.5
Santa Fe, NM job
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
We're looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you'll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!
Why Work With Us?
We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Enjoy Associate discounts at our stores, available to you and eligible family members.
We have a range of global well-being programs focused on physical, financial, and emotional wellness.
Exciting career paths with growth opportunities
What You'll Do:
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.
About You:
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
#LI-BT1
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3521 Zafarano Drive
Location:
USA TJ Maxx Store 0039 Santa Fe NMThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$26k-31k yearly est. 15d ago
Sales Lead - Chico's
Chicos Fas Inc. 4.1
Santa Fe, NM job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams
Motivates and inspires store team, promoting a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Management to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Builds and maintains a solid customer following through clienteling and wardrobing.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High school diploma or equivalent
1+ year retail or sales management experience preferred
Must be 18 years of age or older
Excellent communication, verbal and written skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Knowledge of administrative aspects of store operations
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0007 Guadalupe Station
$24k-31k yearly est. 11d ago
Sales Associate - Santa Fe Place
Children's Place 4.4
Santa Fe, NM job
The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.
Responsibilities:
Key Accountabilities:
* Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
* Greet and acknowledge customers while providing the appropriate level of service
* Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
* Exercise sound judgment in effectively addressing customer concerns
* Demonstrate the appropriate level of selling skills to positively impact conversion
* Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
* Maintain appropriate stock levels and ensure that all sizes and styles are represented
* Follow company standards of merchandise presentation, signage, and display
* Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
* Perform daily housekeeping duties to company standard
* Guarantee company assets by ensuring adherence to all Loss Prevention procedures
* Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
* Contribute focused, well-managed efforts towards achievement of store goals
* Exhibit flexibility by processing stock when necessary
Education and Experience:
* High School diploma or equivalent
* Previous retail experience preferred
* Must be at least 18 years of age
Skills and Behaviors:
* Excellent customer engagement
* Demonstrated time management and organizational skills
* Ability to work in team environment
* Must be adaptable and flexible to changing priorities
* Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
$23k-27k yearly est. Auto-Apply 60d+ ago
Assistant Store Manager
Rossstores 4.3
Bernalillo, NM job
Assistant Store Manager - (26003056) Description GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: New Mexico-Bernalillo-Albuquerque-North West Albuquerque NMWork Locations: North West Albuquerque NM 9311 Coors Blvd Nw Ste M3 Albuquerque 87114Job: Assistant Store ManagerOrganization: North West Albuquerque NM (0196) Schedule: Regular Full-time Job Posting: Jan 9, 2026