Freight dispatcher vs dispatcher/driver

The differences between freight dispatchers and dispatcher/drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freight dispatcher and a dispatcher/driver. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $41,265 average annual salary of a dispatcher/driver.

The top three skills for a freight dispatcher include DOT, shippers and OTR. The most important skills for a dispatcher/driver are customer service, DOT, and relevant safety regulations.

Freight dispatcher vs dispatcher/driver overview

	Freight Dispatcher	Dispatcher/Driver
Yearly salary	$42,749	$41,265
Hourly rate	$20.55	$19.84
Growth rate	-	11%
Number of jobs	10,441	130,014
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 36%
Average age	43	43
Years of experience	2	2

Freight dispatcher vs dispatcher/driver salary

Freight dispatchers and dispatcher/drivers have different pay scales, as shown below.

	Freight Dispatcher	Dispatcher/Driver
Average salary	$42,749	$41,265
Salary range	Between $24,000 And $73,000	Between $27,000 And $60,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between freight dispatcher and dispatcher/driver education

There are a few differences between a freight dispatcher and a dispatcher/driver in terms of educational background:

	Freight Dispatcher	Dispatcher/Driver
Most common degree	Bachelor's Degree, 38%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Freight dispatcher vs dispatcher/driver demographics

Here are the differences between freight dispatchers' and dispatcher/drivers' demographics:

	Freight Dispatcher	Dispatcher/Driver
Average age	43	43
Gender ratio	Male, 64.9% Female, 35.1%	Male, 66.9% Female, 33.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between freight dispatcher and dispatcher/driver duties and responsibilities

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Dispatcher/driver example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Spearhead FRA derailment investigations, providing reporting and on-site leadership to emergency situations.
Develop, implement, and evaluate the logistics and property accountability plans and policies for the organization.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Monitor CCTV cameras for criminal activity.
Monitor the entire facility using CCTV while simultaneously performing dispatching duties.

Freight dispatcher vs dispatcher/driver skills

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%

Common dispatcher/driver skills

Customer Service, 18%
DOT, 14%
Relevant Safety Regulations, 11%
CDL, 8%
Service Vehicle, 6%
Pickup, 6%