Freight dispatcher vs dispatcher supervisor

The differences between freight dispatchers and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freight dispatcher and a dispatcher supervisor. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $41,106 average annual salary of a dispatcher supervisor.

The top three skills for a freight dispatcher include DOT, shippers and OTR. The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Freight dispatcher vs dispatcher supervisor overview

	Freight Dispatcher	Dispatcher Supervisor
Yearly salary	$42,749	$41,106
Hourly rate	$20.55	$19.76
Growth rate	-	-
Number of jobs	10,441	6,334
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Freight dispatcher vs dispatcher supervisor salary

Freight dispatchers and dispatcher supervisors have different pay scales, as shown below.

	Freight Dispatcher	Dispatcher Supervisor
Average salary	$42,749	$41,106
Salary range	Between $24,000 And $73,000	Between $27,000 And $61,000
Highest paying City	-	Wall, NJ
Highest paying state	-	Connecticut
Best paying company	-	National Grid plc
Best paying industry	-	Retail

Differences between freight dispatcher and dispatcher supervisor education

There are a few differences between a freight dispatcher and a dispatcher supervisor in terms of educational background:

	Freight Dispatcher	Dispatcher Supervisor
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Freight dispatcher vs dispatcher supervisor demographics

Here are the differences between freight dispatchers' and dispatcher supervisors' demographics:

	Freight Dispatcher	Dispatcher Supervisor
Average age	43	43
Gender ratio	Male, 64.9% Female, 35.1%	Male, 57.4% Female, 42.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between freight dispatcher and dispatcher supervisor duties and responsibilities

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Dispatcher supervisor example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
Learned and apply FRA regulatory standards.
Complete monthly warrant audits to include NCIC validations.
Assist call center with questions about accounts or eta on techs arrival
Schedule OTR drivers so that they are compliant with D.O.T regulations.

Freight dispatcher vs dispatcher supervisor skills

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%

Common dispatcher supervisor skills

DOT, 15%
Payroll, 8%
Non-Emergency Calls, 5%
GPS, 5%
Computer System, 5%
EMS, 5%

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Freight Dispatcher
Freight Dispatcher vs Dispatcher Supervisor

Updated January 8, 2025

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