Freight dispatcher vs freight agent

The differences between freight dispatchers and freight agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $34,524 average annual salary of a freight agent.

The top three skills for a freight dispatcher include DOT, shippers and OTR. The most important skills for a freight agent are logistics, DOT, and data entry.

Freight dispatcher vs freight agent overview

	Freight Dispatcher	Freight Agent
Yearly salary	$42,749	$34,524
Hourly rate	$20.55	$16.60
Growth rate	-	-3%
Number of jobs	10,441	32,620
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	-

Freight dispatcher vs freight agent salary

Freight dispatchers and freight agents have different pay scales, as shown below.

	Freight Dispatcher	Freight Agent
Average salary	$42,749	$34,524
Salary range	Between $24,000 And $73,000	Between $24,000 And $49,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	TPI
Best paying industry	-	Transportation

Differences between freight dispatcher and freight agent education

There are a few differences between a freight dispatcher and a freight agent in terms of educational background:

	Freight Dispatcher	Freight Agent
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Freight dispatcher vs freight agent demographics

Here are the differences between freight dispatchers' and freight agents' demographics:

	Freight Dispatcher	Freight Agent
Average age	43	43
Gender ratio	Male, 64.9% Female, 35.1%	Male, 61.9% Female, 38.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 6.2% Unknown, 7.4% Hispanic or Latino, 19.3% Asian, 14.2% White, 51.8% American Indian and Alaska Native, 1.1%
LGBT Percentage	7%	11%

Differences between freight dispatcher and freight agent duties and responsibilities

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Freight agent example responsibilities.

Manage and carry out specific program and regulatory activities such as enforcing hazmat and weight restrictions.
Prepare, issue and submit documentation to ensure proper exportation of client FCL and LCL shipments.
Solicit votes for annual and special shareholders meetings as well as for proxy fights.
Work with AS400 data system to enter nd update shipment details, carrier status and tracking and tracing.
Trace key transaction information such as HBL, commercial invoice and other require documents to determine if record is available.
Provide guidance and clarification on proxy materials, voting methods and specific proposals.

Freight dispatcher vs freight agent skills

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%

Common freight agent skills

Logistics, 75%
DOT, 4%
Data Entry, 4%
Freight Carriers, 3%
US Customs, 2%
Air Cargo, 1%