Freight dispatcher vs security dispatcher

The differences between freight dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a freight dispatcher and a security dispatcher. Additionally, a freight dispatcher has an average salary of $42,749, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a freight dispatcher include DOT, shippers and OTR. The most important skills for a security dispatcher are customer service, patients, and patrol.

Freight dispatcher vs security dispatcher overview

	Freight Dispatcher	Security Dispatcher
Yearly salary	$42,749	$33,347
Hourly rate	$20.55	$16.03
Growth rate	-	3%
Number of jobs	10,441	82,349
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Freight dispatcher vs security dispatcher salary

Freight dispatchers and security dispatchers have different pay scales, as shown below.

	Freight Dispatcher	Security Dispatcher
Average salary	$42,749	$33,347
Salary range	Between $24,000 And $73,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between freight dispatcher and security dispatcher education

There are a few differences between a freight dispatcher and a security dispatcher in terms of educational background:

	Freight Dispatcher	Security Dispatcher
Most common degree	Bachelor's Degree, 38%	High School Diploma, 33%
Most common major	Business	Criminal Justice
Most common college	-	-

Freight dispatcher vs security dispatcher demographics

Here are the differences between freight dispatchers' and security dispatchers' demographics:

	Freight Dispatcher	Security Dispatcher
Average age	43	43
Gender ratio	Male, 64.9% Female, 35.1%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between freight dispatcher and security dispatcher duties and responsibilities

Freight dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch drivers from the CSX to other locations within Tennessee.
Call carriers on a daily basis to update moves in Pegasus.
Perform daily dispatching import and export container trucks, customer service, data input accuracy and maintain office operation.
Ensure proper documentation and quality containers utilize for export container drays.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Freight dispatcher vs security dispatcher skills

Common freight dispatcher skills

DOT, 35%
Shippers, 22%
OTR, 13%
Load Boards, 10%
Owner Operators, 10%
LTL, 9%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

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Freight Dispatcher
Freight Dispatcher vs Security Dispatcher

Updated January 8, 2025

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