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Front desk coordinator jobs in Auburn, AL

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  • Patient Care Coordinator, Basden Eyecare

    Essilorluxottica

    Front desk coordinator job in Auburn, AL

    Requisition ID: 904076 Store #: 00T167 Basden Eye Care Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Auburn Nearest Secondary Market: Opelika Job Segment: Ophthalmic, Optometry, Patient Care, Nursing, Medical, Healthcare
    $24k-37k yearly est. 14d ago
  • Front Office

    Auburn, Ram Hotels

    Front desk coordinator job in Auburn, AL

    ←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $23k-30k yearly est. 21d ago
  • TES Front Office Admin - Montgomery

    Auburn University 3.9company rating

    Front desk coordinator job in Auburn, AL

    Details** Information **Requisition Number** TES1878P **Home Org Name** Clinical Affairs and Outreach Admin **Division Name** College of Pharmacy Title** TES Front Office Admin - Montgomery **Estimated Hours Per Week** 20 **Anticipated Length of Assignment** **Job Summary** **ThisTES position is in Montgomery, Alabama.** Auburn University Temporary Employment Services is currently seeking medical front office administrative assistant for coverage at the State Employees Insurance Board Wellness Center Clinic in Montgomery, Alabama. Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: + Assistance in the place of a regular employee who is absent for a specified period of time + Additional assistance during periods of abnormal or peak workloads + Assistance with special projects + Seasonal work + Emergencies If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. **AU students are not eligible for TES .** **Essential Functions** + Greet and attend to patients in person and over the phone. + Professionally assist clinical staff, visitors and patients. + Answer telephone calls in a professional and courteous manner. + Assist in answering questions, taking messages, or routing calls to the appropriate area. + Monitor voicemail and e-mail. + Perform all duties within HIPAA regulations. + Assist with opening and closing the clinic daily + KeepSEIB clinic lobby clean, organized, and ready for business daily. + Schedule patient appointments + Maintain paper and electronic records. + Perform clerical duties, which may include (but not limited to): typing correspondence, filing and record keeping, maintain calendars, billing, distributing mail, and ordering supplies. + Knowledge of Microsoft Office Suite. **Why Work at Auburn?** **Minimum Qualifications** + High School Diploma or equivalent + At least 1 year of experience Expectation: Strong communication skills **Desired Qualifications** Posting Detail Information **Salary Range** $12.00-$15.00/hour **Work Hours** 1pm - 5pm daily; subject to schedule needs **City position is located in:** Montgomery **State position is located:** Alabama **Posting Date** 07/12/2023 **Closing Date** **Equal Opportunity Compliance Statement** Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply. AUBURN UNIVERSITY IS ANAFFIRMATIVE ACTION /EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law. **Special Instructions to Applicants** **Quick Link for Internal Postings** ******************************************* **Documents Needed to Apply** **Required Documents** 1. Resume **Optional Documents** 1. Cover Letter 2. Letter of Recommendation 3. Other
    $12-15 hourly 60d+ ago
  • Medical Receptionist

    American Family Care 3.8company rating

    Front desk coordinator job in Montgomery, AL

    Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly Auto-Apply 53d ago
  • FitLife Front Desk Attendant

    One and Only Fitness Consulting

    Front desk coordinator job in Auburn, AL

    Job DescriptionWelcome to FitLifein Auburn, AL! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast-paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence You will work with many different personality types with members and staff. You will need to give the greatest care and best attitude to our members Someone who looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.
    $18k-23k yearly est. 23d ago
  • Part-Time Receptionist / Front Office

    Maranda Hiett-State Farm Agency

    Front desk coordinator job in Montgomery, AL

    Job Description Maranda Hiett - State Farm Agency, located in Montgomery, AL, has an immediate opening for a part-time Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Hourly Pay Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $23k-30k yearly est. 14d ago
  • Front Office Full Time

    Hughston Clinic

    Front desk coordinator job in Montgomery, AL

    Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. Greet and register patients in a professional and welcoming manner. Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal. Answer/Return phone calls and voicemails promptly within established timeframes. Schedule initial and return appointments with the correct appointment type and referring provider. Accurately enter the correct referring entity for each appointment. Maintain and update patient charts to ensure documentation is complete. Schedule return appointments and maintain patient chart organization. Add informative notes to appointments to assist providers and clinical staff. Track and follow up on no show appointments. Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency. Understand and prepare what each provider requires for a productive clinic. Verify insurance benefits and eligibility; document accurately in the EMR system. Obtain and verify referral numbers and authorizations for upcoming appointments. Register and utilize online portals to obtain authorizations (if applicable). Collect co-pays, patient balances, DME deposits, and pre-payments at check-in. Collect outstanding balances in collections prior to scheduling. Post daily charges to patient accounts and balance all transactions accurately. Enter daily charge data and reconcile financial activity. Review, enter, and edit daily bank deposits and deposit reports. Prepare daily balance sheets, cashier s reports, and deposit summaries. Accurately enter and update patient demographic and insurance information in the EMR. Scan scripts, referrals, medical records, and appointment requests into EMR. Print provider schedules and scripts at the start of each clinic day. Distribute work and school excuses to patients as needed. Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management. Experience: Required: Six (6) months experience in medical office setting. Preferred: Medical Billing/Coding certification. Education: Required: High School Diploma or equivalent. Special Qualifications: Required: Valid Driver s License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding. Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment. BLS Certification (if applicable). Basic computer skills. Must be able to work independently. Preferred: Knowledge of AthenaNet and medical terminology. All applicants must apply at **************** to be considered The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $23k-30k yearly est. 6d ago
  • Front Office Full Time

    Hughston Orthopaedic Clinic

    Front desk coordinator job in Montgomery, AL

    Goal Assist provider through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. * Greet and register patients in a professional and welcoming manner. * Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal. * Answer/Return phone calls and voicemails promptly within established timeframes. * Schedule initial and return appointments with the correct appointment type and referring provider. * Accurately enter the correct referring entity for each appointment. * Maintain and update patient charts to ensure documentation is complete. * Schedule return appointments and maintain patient chart organization. * Add informative notes to appointments to assist providers and clinical staff. * Track and follow up on no show appointments. * Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency. * Understand and prepare what each provider requires for a productive clinic. * Verify insurance benefits and eligibility; document accurately in the EMR system. * Obtain and verify referral numbers and authorizations for upcoming appointments. * Register and utilize online portals to obtain authorizations (if applicable). * Collect co-pays, patient balances, DME deposits, and pre-payments at check-in. * Collect outstanding balances in collections prior to scheduling. * Post daily charges to patient accounts and balance all transactions accurately. * Enter daily charge data and reconcile financial activity. * Review, enter, and edit daily bank deposits and deposit reports. * Prepare daily balance sheets, cashiers reports, and deposit summaries. * Accurately enter and update patient demographic and insurance information in the EMR. * Scan scripts, referrals, medical records, and appointment requests into EMR. * Print provider schedules and scripts at the start of each clinic day. * Distribute work and school excuses to patients as needed. * Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management. Experience: Required: * Six (6) months experience in medical office setting. Preferred: * Medical Billing/Coding certification. Education: Required: * High School Diploma or equivalent. Special Qualifications: Required: * Valid Drivers License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding. * Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment. * BLS Certification (if applicable). * Basic computer skills. * Must be able to work independently. Preferred: * Knowledge of AthenaNet and medical terminology. All applicants must apply at
    $23k-30k yearly est. 9d ago
  • Dental Front Office

    Riverchase Dental Care 3.7company rating

    Front desk coordinator job in Phenix City, AL

    Minimum of three years Dental Office Experience is Required. • Must be extremely professional with great Customer Service Skills • Able to effectively run the front office • Knowledge of Office Responsibilities: Accounts Receivable/Payable, Insurance Billing, Treatment Planning, plus, collects co-pays and deductibles • Diplomatic Problem Solving • Excellent Scheduling-Rescheduling Ability • Must be able to compliment Doctor's Management Style • Professional, Friendly Atmosphere • Hours: Mon-Fri 9.00 - approx 6.00 p.m. • Excellent Dentist to work with
    $23k-29k yearly est. 60d+ ago
  • Front Desk

    Guardiandentistry

    Front desk coordinator job in Montgomery, AL

    We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $27k-36k yearly est. Auto-Apply 38d ago
  • Front Desk Receptionist

    Summit Spine and Joint Centers

    Front desk coordinator job in Columbus, GA

    Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a part time position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 16 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours. Region 16 Operating Schedule: Columbus, GA- Tuesday, Thursday, Friday 8am- 5pm AND every other Monday 8am-5pm Responsibilities: Communicating directly with patients and their needs Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts Checking out Patients: scheduling, referring, verifying prescription based on individual needs Assisting Patients to vehicle when necessary Effectively process messages between patients and administration or other medical offices Report to office manager and/or practice administrator Skills And Abilities: Must be willing to travel to other locations Must be willing to assist in the Ambulatory Surgery Centers Must be able to lift 45 pounds Must be responsive and comfortable with seeing and handling blood Detail-oriented Willingness to cross-train on all other clinical responsibilities Education And Experience: Experience using eClinicalWorks or other EHR system preferred 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience
    $24k-31k yearly est. 16d ago
  • Front Desk Agent

    Fort Moore 4.3company rating

    Front desk coordinator job in Columbus, GA

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $25k-29k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    Holiday Inn Airport 4.3company rating

    Front desk coordinator job in Montgomery, AL

    Holiday Inn ************, exit 164 on I-65 96 Folmar Parkway Montgomery, Alabama 36105 Our Holiday Inn is a full-service hotel that houses Magnolia's Bar & Grill, and offers a large banquet/meeting facility with catering from Magnolia's Bar & Grill, indoor pool, and fitness room. Benefits include: IHG Hotel employee large discount program for thousands of hotels worldwide--offers employees significant discounts at thousands of hotels worldwide. Pay begins at $12 per hour for those with qualifying experience that include but are not limited to: 2+ years of hotel front desk agent experience, 1+ year of OPERA reservation system experience, cleaning experience, et al. As a hotel front desk associate, you will be responsible for guest communications, fulfilling guest requests and other guest relations during your shift including greeting guests in a friendly, courteous, and professional manner; responsible for pre-booked, call in, and walk in reservations, etc.--which include processing payment and safeguarding guest information; cashiering; coordinate/fulfill guest services per guest requests to ensure a positive experience and stay. The ability to multitask is key. Cleaning the assigned areas is key. You will be required to maintain the front desk and immediate surrounding areas in a safe, clean, and professional manner. Work will involve collaborating with other staff members in the hotel to ensure a safe, positive stay for the guests. As needed you will be expected to assist others in maintaining the cleanliness of the property. Preferred to have 1-2 years hotel front desk experience. Responsibilities for Hotel Front Desk Associate Perform guest check in and check out Cleaning assigned areas Answer multi line phone Keep accurate account of reservations Engage with a variety of customers in a friendly, professional and courteous manner Remain calm under pressure Exhibit problem solving skills in difficult situations Safeguard guest information Maintain the welcome desk with a professional appearance Coordinate work with different staff departments including office and management, housekeeping, maintenance, restaurant on a daily basis depending upon shift times. Cleaning and maintaining cleanliness of front desk and surrounding areas. Qualifications for Hotel Front Desk Associate 2 years of customer service experience at a hotel is preferred OPERA hotel reservation system experience is preferred Proficient computer skills Able to use various office equipment Able to use a multi-line office telephone Able to multitask efficiently professionally Ability to reconcile a cash drawer Excellent customer service skills Prolonged periods of standing Able to work varied shifts, since the hotel is open 24/7 the entire year for business. View all jobs at this company
    $12 hourly 60d+ ago
  • Front Desk Agent

    Yedla

    Front desk coordinator job in Montgomery, AL

    Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
    $24k-29k yearly est. 10d ago
  • Pre-Access Central Scheduler PRN

    Intermountain Health 3.9company rating

    Front desk coordinator job in Montgomery, AL

    Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Physical Requirements:** **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $32k-36k yearly est. 32d ago
  • Front Desk Agent

    Valley Hospitality Services 4.3company rating

    Front desk coordinator job in Columbus, GA

    Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy. · Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest. · Ensure all guests are checked in/out in a courteous and timely manner. · Review Front Office Log daily and monitor all VIP/Special Guests request. · Must always be aware of current rates, packages, and promotions. · Log and deliver all messages, packages, and mail in a timely professional manner. · Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner. · Run room status reports and relay necessary information to affected departments. · Comply with standards/regulations to encourage a safe and efficient hotel operation. · Assist with training/cross training for new hires and current employees. · Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag. · Participate in day-to-day operations and establish a pleasant relationship with staff. · Attend/Participate in all meetings and training required by management. · Perform other duties as assigned by management. Qualifications and Education Requirements · High school diploma or GED required. · Must be 18+ years old. · Microsoft Office Suite (Outlook, Excel, Word) preferred. · Detail oriented with strong verbal/written communication skills required. · Able to work well in stressful situations and maintain composure under pressure. · Strong mathematical skills required to complete payment processing. · Must pass a background check and drug screen. Physical requirements · Must be able to stand/walk for extended periods of time. · Able to lift, carry, push, and pull up to 10-25 lbs. Disclaimer: The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
    $24k-29k yearly est. 7d ago
  • Patient Access Rep ER Registration Full Time

    Jack Hughston Memorial Hospital

    Front desk coordinator job in Phenix City, AL

    Shift: Monday-Friday 1:30pm - 10:00pm The Patient Access Representative responsibilities include ER registration, PBX, payer identification and verification, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patients financial responsibility at the point of service and satisfaction of regulatory requirements. This position is vital to not only the patient satisfaction but the operations of the facility as well as the operational financial success. Essential is the ability to provide excellent customer service to patients, patients family members, healthcare providers, medical staff offices, and peers. Position Responsibilities: * Performs all elements of the patient intake process with proven accuracy by performing Master Patient Index inquiries using established identifiers to ensure non-duplication of medical records numbers. Demographic information is collected/updated in the system including emergency contact, telephone numbers, and financial information accurately. Completes record before the end of daily shift. * Benefits are to be identified, verified by computer or telephone, coordinated and entered in the system while fulfilling Medicare requirements and completing the Medicare Secondary Payer Questionnaire accurately. * Determines and informs patient/guarantor of financial responsibility and collects at point of service, issuing receipts as appropriate to include outstanding balances. * Appropriately document notes on each account. * Consistently provides explanations and information to the patient and obtains signatures as appropriate. * Ensures all forms are completed by the patient/guarantor at the time of service to include all payer specific required forms to include but not limited to, Tricare, Veterans Administration, and United Healthcare * Accurately scans the patient ID, insurance cards, eligibility responses, payments, receipts, authorizations, notifications, referrals, and signatures to the patients account. * Maintains proficiency in the use of all systems and communication devices essential to the efficient, effective performance of Patient Access functions. * Supports the department goals for point-of-service collections by identifying the patient responsibility, communicating to the patient or responsible party at registration their financial responsibility to include collecting co-payments in the ER. * Knowledgeable of Current Procedure Terminology Codes (CPT), ICD-10 Codes, and medical terminology. * Knowledgeable of health insurance, benefit eligibility, and HIPAA (Health Insurance Portability and Accountability Act). * Knowledgeable of EMTALA (Emergency Medical Treatment and Labor Act) and adheres to the set guidelines to ensure compliance. * Reviews charts for accuracy and completes charts before the end of daily shift. * Knowledgeable of procedures governing the arrival of Joint Commission and other groups. * Responsible for updating all inpatient and observation accounts based on physician orders within 30 minutes of receiving updated physician orders. * Responds to emails before the next business day. * Performs general clerical office duties as required in the Patient Access Office, including but not limited to filing, faxing, scanning and copying documents. * Actively assist and engage in other areas of the department as needed in order to achieve departmental goals. * Meets assigned departmental quality assurance, point of service collections, insurance verification, registration time and monthly percentage goals. * Demonstrate superior prioritization, organizational, and time management skills. * QA must be completed and all corrections made within two days of batch date. * Can perform all Code/Alarm procedures. * Provides excellent customer service to all patients, family members, and coworkers. * Maintain excellent and open verbal communication with clinical staff members. * Responsible for making sure that Supervisor has most up to date contact information. Experience: Previous office experience in a hospital or medical office, patient access or financial services preferred. Good math skills and typing proficiency. Must have exceptional customer service skills as well as verbal and non-verbal communication skills. Education: High school diploma or equivalent required Special Qualifications: Ability to work independently. Ability to interact well with the public, i.e. children, adolescents, adults and geriatric. Ability to work in a fast-paced, high-stress environment. Certified Patient Accounts Representative (CPAR) or Certified Healthcare Access Associate (CHAA) preferred. The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $23k-30k yearly est. 11d ago
  • Front Desk Agent

    Home2 Suites

    Front desk coordinator job in Columbus, GA

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $22k-27k yearly est. 60d+ ago
  • Front Desk Agent Am/Pm Shift

    Lanett

    Front desk coordinator job in Lanett, AL

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $24k-29k yearly est. 21d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Front desk coordinator job in Montgomery, AL

    Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 54d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Auburn, AL?

The average front desk coordinator in Auburn, AL earns between $21,000 and $34,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Auburn, AL

$26,000

What are the biggest employers of Front Desk Coordinators in Auburn, AL?

The biggest employers of Front Desk Coordinators in Auburn, AL are:
  1. Auburn, Ram Hotels
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