Front desk coordinator jobs in Bowling Green, KY - 54 jobs

Summary of Job: To recruit, train, certify and maintain foster/adoptive families. To ensure timely re-assessment of each family. To provide on-going training to all families. To raise awareness of the need for foster families and to advocate for foster families. Essential Duties and Responsibilities: Recruit families that are appropriate to the needs of the region. Manage outreach budget and control outreach expenses. Certify families according to all state required mandates. Coordinate and maintain all agency and state required records. Maintain on-going communication and support to foster families. Ensure all families are within compliance on all required trainings. Develop and maintain foster component electronic medical record. Regular and Reliable attendance is required. Completes corrective action of foster homes. Back up on call responsibilities for foster home crisis/emergencies. Key Performance Standards Support families in a way that promotes retention and generates referrals. Ensure Home Studies are written accurately and professionally. Continually evaluate families for quality of care provided to children. Develop community relationships to help support the program. Audit foster home files to ensure compliance with regulatory requirements, including required training hours. Identify target audiences and develop effective outreach strategies. Generate and develop leads for future outreach opportunities. Develop and execute a plan to educate the community and related organizations about the agency's services. Requirements Job Qualifications: Bachelor's Degree required (Social Work, Psychology, or related field preferred) Ideal candidates have experience with public speaking, training, teaching, and/or outreach/public relations.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Receptionist - Precision Eye Care Professionals General & Responsibilities This is an entry-level position for anyone interested in starting a career in the Healthcare/Optical industry. We are looking for someone who is ready to learn new skills and work with a team of healthcare professionals. This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Benefits and Other Information Medical, vision, and dental insurance PTO is available to use after 3 months 401 K matched at 4% HSA and FSA, life insurance, family leave, and more Training and certification, opportunities for advancement Access to a network of over 250 Optometry offices across the United States Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Schedule: Monday-Friday only Status: Part-time (PT) Exemption: Non-exempt Department: Business Office

Scheduling appointments, procedures, and/or surgeries Working with patients, team members, and ancillary services to ensure smooth flow of patient care Multi-line telephone communications Electronic documentation May assist with pre-certifications and authorizations for surgery and procedures. As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings Other duties as assigned/needed

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Job Description Home Instead in Bowling Green, KY is looking for a positive, friendly Staff Coordinator - Scheduler who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you! This person is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers and talking on the phone. Responsibilities: Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches Fast-paced, rapidly changing environment, multiple projects going simultaneously Negotiate availability and shift assignments with Caregivers Work with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked Monitor service hours of Caregiver to limit overtime pay Utilize independent judgment to problem solve Caregiver, client, and staffing concerns Accurately log activity in the database Increase loyalty by consulting with clients to better meet their needs Identify opportunities to increase client service hours Participate in Caregiver, Admin and other meetings as needed All other duties as assigned Minimum Qualifications: Strong computer skills with proficiency in software applications, such as Word and Excel Demonstrated ability to work independently and use sound judgment and discretion successfully Professional verbal and written communication skills with the ability to listen effectively Excellent organizational and time management skills Attention to detail and accuracy Ability to quickly establish rapport and build relationships Proven creativity and problem solving Established professionalism, integrity and fair-mindedness Ability to successfully navigate multiple priorities in a fast-paced environment Maintain regular attendance to execute job responsibilities Apply today or give us a call, we would love to hear from you!! #CORP

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Hampton Inn Bowling Green KY SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Full-time Description The TOA Therapy Patient Access Representative is our patients' biggest advocate. This role provides patients with top notch customer service and understands TOA physicians, locations, and services inside and out to ensure our patients are getting connected to the best care possible for each unique situation. Receive and manage therapy orders via the Nextgen “Task Basket”. Contact patients to schedule therapy appointments. Answer inbound calls from new and existing patients Review in Nextgen and confirm patient demographics and insurance information Dissect pertinent details such as patient address, availability, to find the most convenient and effective appointment for the patient Schedule patient appointments through NextGen Use critical thinking and your expertise within TOA guidelines to arrive at solutions for patients- even if that means finding a creative resolution Maneuver between multiple screens and multiple systems when documenting information and searching for therapist availability Review online appointment requests and schedule those appointments Handle inbound referrals for your designated physician(s) Reschedule cancellations Respond effectively to time sensitive email communication Other duties as assigned Requirements You have the drive to provide excellent customer service and execute that on a daily basis It comes natural for you to maintain a professional and empathetic tone while conducting phone calls - even when call volumes are high and you're multi-tasking You enjoy corresponding over the phone You're very organized and pay close attention to detail Working with computers comes easy to you- you know the basics of Microsoft programs such as excel, word, and office You enjoy being a part of a team that works collaboratively to achieve goals You successfully work across boundaries, including other TOA roles and clinics Knowledge of patient appointment scheduling is a plus Previous experience working with an EMR, such as NextGen (or similar documentation systems) is preferred High school degree is required, a college degree is preferred TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Full-time Description ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. KEY RESPONSIBILITIES: Patient Care Coordination Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.) Ensure smooth patient registration by performing all needed pre-registration tasks. Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely. Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic. Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations. Ensure 20/20 Patient Experience by: Anticipating patient's registration and billing needs, Anticipating patient's needs, such as water, snacks, etc. Providing consistent customer care Feedback Collection & Patient Advocacy Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary. Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity. Ensure smooth patient registration by demonstrating competent data entry accuracy. Collaboration & Administrative Support Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans. Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care. Other Responsibilities Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations. Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices. Strong attention to detail, ensuring accurate record-keeping and documentation. Participate in all required training and employee engagement activities. Proficient with Microsoft Office Suite or related software Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Analytical mind- capable of out-of-the-box thinking to solve problems. Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS:? Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.?? Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.? Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.? Aligning job responsibilities and projects with the company's goal and mission.? Pro-active measures in daily work that anticipates problems and develops solutions.? Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.? Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.? Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance.??? Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time. COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. BENEFITS & PERKS:? Generous PTO allowance Holiday Pay Health, Dental & Vision? Life Insurance Short-term disability Long-term disability 401k with discretionary match? Uniform Allowance (clinic only) Professional Development SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. Responsibilities: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Qualifications: Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Kowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. No Third Party Agencies or Submissions Will Be Accepted. Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

Schedule: This is a full-time position. Monday through Thursday 7:30-4:30 and Friday 7:30-12. Your experience matters Highpoint Health-Sumner Station with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Services Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Patient Services Representative who excels in this role: Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Processes all insurance referrals and/or pre-certifications. Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care. Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Greets visitors and communicates with patients and providers. Checks patients in and completes the intake process to include insurance verification and updating demographic information. Organizes and sets up appointments for some of the providers as needed. Collects and posts co-pays, deductibles, and past due patient balances at the time of service. Follows up on special function needs. Performs electronic chart pre-load process. Also scans documents to the patient electronic chart. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry. Performs other duties as assigned Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include: High school diploma or the equivalent is required. Two years of experience in a medical clinic is preferred. Experience working with medical referrals is preferred. BLS certification from the Americal Heart Association (AHA) or American Red Cross (ARC) is preferred. EEOC Statement “Highpoint Health-Sumner Station with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner Station with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You are exceptional at managing many tasks You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

Description - Bilingual Patient Services Representative Original Board Approval Date 08/2013 Reports to Revenue Cycle Manager Division Medical Exempt/Non-Exempt Status Non-Exempt Security Roles Patient Services Representative JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish. PRIMARY DUTIES AND RESPONSIBILITIES: Welcomes patients and visitors by greeting them in person or on the telephone Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Verifies insurance eligibility before patients arrive. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Maintains home health orders for Chief Medical Officer to sign when he is in the office. INTERMITTENT DUTIES: Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team. OFF-SITE WORK: Off-site work is required occasionally. Examples include off-site training and health fairs. This position does have the occasional option to work off-site with the supervisors' approval. SKILLS/QUALIFICATIONS: High School Diploma or equivalent required Basic CPR (BCLS) Certification Two years experience working in a related healthcare field Bilingual in English and Spanish is required Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public. PERSONAL ATTRIBUTES: Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes: Trustworthiness, respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics. WORKING CONDITIONS: Works in a well-lighted, climate-controlled building. May be exposed to body fluids. Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do

Front Office Coordinator - Join Our Growing Dental Team! Location: Goodlettsville, TN Type: Full-Time Practice: Smile Solutions of Goodlettsville Are you ready to be the smile behind the smiles ? Our growing, upbeat dental office is looking for a Front Office Coordinator who thrives in a fast-paced environment, loves connecting with people, and is eager to be part of a fun, supportive team. This isn't your average front desk job-we're looking for someone who can keep our front office running smoothly while also bringing creativity and energy to our patient experience (yes, that means TikToks, too!). What You'll Do Patient & Insurance Coordination Greet patients with warmth and professionalism-be the friendly face of our practice. Verify insurance benefits, post payments, and manage claims in Eaglesoft. Work insurance and patient AR aging reports-keeping balances clean and current. Follow up on outstanding treatments, helping patients say yes to healthier smiles. Willingness to learn insurance posting (or come with knowledge already in hand). Front Office Superpowers Answer and route phone calls with efficiency and kindness. Schedule, confirm, and manage appointments seamlessly. Ensure smooth check-in and check-out experiences for every patient. Marketing & Engagement Bring your creativity to our social media platforms (TikTok, Instagram, Facebook). Help our office stand out by highlighting the fun side of dentistry ! What We're Looking For Dental front office experience required. Eaglesoft proficiency strongly preferred. Strong knowledge of insurance verification, AR management, and claim processing. Great communication and organizational skills. Tech-savvy and creative-comfortable engaging with social media. A team player who brings positive energy to the office every day. Why You'll Love Working With Us Competitive pay Medical, Dental, and Insurance Benefits 401(k) retirement plan Paid Time Off (PTO) + Holidays A supportive team that values growth and FUN The chance to be part of a growing office where your role makes a big impact If you're motivated, detail-oriented, and excited to be part of a practice that's going places, we want to meet you! Apply today and help us create more smiles-one patient (and TikTok!) at a time.

BIG BENEFITS OF WORKING AT THE MINT: Wage: $15.00 per hour Weekly Pay Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB SUMMARY: The Front Desk Agent enhances the guest experience by providing knowledgeable & professional service to all Team Members and guests. Front Desk Agents accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Answers telephones. Understand Bonvoy & The Mint Gaming Hall rewards programs. Must possess the ability to problem solve and address guest concerns through effective communication skills and the ability to demonstrate good judgement to include seeking management's assistance as needed. JOB RESPONSIBILITIES: Greet, register, and assign rooms to guests of hotels or motels. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. Make and confirm reservations. Verify customers' credit and establish how the customer will pay for the accommodation. Stocks, cleans and provides service to the market area. Stocks, tracks, and orders supplies as needed. Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Reports any maintenance or safety concerns to supervisor in a timely manner. The ability and willingness to work in a fast-paced and high-volume environment. To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset. The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner. The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. Maintain regular attendance at scheduled shift and staff meetings Maintain professionalism and a friendly and approachable demeanor throughout the shift. EDUCATION AND EXPERIENCE: High school diploma or general equivalency diploma (GED) preferred. Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy. Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled. Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction. Must be 18 years of age or older. Must pass any and all required background checks. The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.