Front Desk Coordinator - Hendersonville, TN
Front desk coordinator job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Clarksville, TN
Job Description
Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow!
Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets.
Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills.
Responsibilities:
Communicate with clients in a very friendly and professional way.
Answering phones, scheduling appointments and reservations
Being attentive to client and pet needs.
Customer service skills.
Job tasks added as needed.
Check-in and out clients.
Process payment transactions, correctly.
Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry.
Relay appropriate information to/from clients to groomers, staff, and/or management.
Computer skills: Able to learn our system and other skills needed to effectively navigate our software.
Requirements:
* Animal lover
*Outgoing and Quick learner
* Responsible and reliable
* Ability to handle difficult dogs in a calm professional manner with patience and kindness.
* Maintain a clean and orderly work area, and have a neat and professional appearance.
* Ability to manage time effectively
* Ability to lift/move up to 60 lbs.
* Dependable transportation and phone
* Punctual
Pay: $10 - $15/hour
Benefits:
Employee discount
Monthly tips
Flexible schedule
Shifts Offered:
Day shift 6:50am - 1:00pm
Night shift 1:00pm - 7:00pm
HOLIDAY PAY & PEAK PAY
Powered by JazzHR
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Part Time - Front Desk Agent - MFCAA
Front desk coordinator job in Fort Campbell North, KY
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
Auto-ApplyPatient Care Coordinator
Front desk coordinator job in Brentwood, TN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Hotel Front Desk Attendant
Front desk coordinator job in Clarksville, TN
Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation:
$12 - $14 hourly
Responsibilities:
Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Take reservations over the telephone, through emails and in person, including groups
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Qualifications:
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Proven customer service experience with a strong guest-focused mentality
Experience in hospitality or customer service is preferred but not required.
About Company
ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.
Patient Care Representative
Front desk coordinator job in Goodlettsville, TN
Job Details Smyrna, TNDescription Job description
Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in our Smyrna office, with occasional travel possible for training purposes. Mileage reimbursement is offered for additional travel.
The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must!
Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off.
Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours.
Work Location: In person; onsite in Smyrna, TN
Job Type: Full-time
Pay: From $18.00 per hour
Qualifications
Essential Skills and Abilities:
Excellent customer service and communication skills.
Empathetic personality with concern and respect for patient's needs.
Strong data entry skills.
Ability to multitask with accuracy and attention to detail.
Ability to work as a team member.
Experience (preferred):
Medical office/receptionist
Computer skills
Loden Vision Centers requires pre-employment background check and drug screening.
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)
Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed
Front Office Receptionist
Front desk coordinator job in Goodlettsville, TN
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
Exclusive Employee Discounts - Save on products and services with special discounts just for you
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Auto-ApplyPatient Eligibility Coordinator
Front desk coordinator job in Hopkinsville, KY
At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose.
We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage.
The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey.
Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve.
Key Responsibilities:
Assist patients in understanding and applying for appropriate healthcare coverage programs
Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
Educate patients on their options and eligibility based on program requirements
Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
Stay informed of updates and changes in healthcare programs and policies
Maintain accurate documentation and follow all compliance protocols
Requirements
Qualifications:
High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
Strong desire to help underserved populations and patients facing social determinants of health
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a fast-paced hospital environment
Willingness to learn and adapt to evolving healthcare programs and policies
Preferred Experience:
Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
Bilingual skills a plus
Why join Us?
Opportunity to make a meaningful impact in patients' lives
Training provided with opportunities for growth and development
Collaborative and mission-driven team environment
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Patient Coordinator
Front desk coordinator job in Goodlettsville, TN
Patient Coordinator - Dream Dental
Goodlettsville, Tennessee
Dream Dental is growing, and we're looking for a friendly, organized, and detail-oriented Patient Coordinator to join our team! We are a well-established, fast-paced practice with a large, loyal patient base, and we pride ourselves on delivering an exceptional patient experience every day.
What We Offer:
4-day rotating work week with 3 day weekends each week
1 Saturday per month
Full comprehensive benefits package
Supportive, team-focused culture
Modern office using Open Dental
Stable schedule with an excellent patient flow
What We're Looking For:
Minimum 1 year of dental office experience required
Strong communication and customer-service skills
Ability to multitask in a busy environment
Experience with scheduling, insurance verification, treatment planning, or check-in/check-out is a plus
Reliability and professionalism are a must
Key Responsibilities:
Greet and check in patients with a positive, welcoming attitude
Manage appointment scheduling and patient flow
Verify insurance and assist with financial discussions
Support the front office team to ensure an efficient and smooth day
Represent Dream Dental with warmth, accuracy, and professionalism
If you're a motivated and patient-focused individual who loves working in a collaborative environment, we'd love to meet you!
Apply today and grow your career with Dream Dental in Goodlettsville!
#indeedwavedp
Requirements
Education and Training
High School Diploma or equivalent.
Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
Patient Coordinator
Front desk coordinator job in Goodlettsville, TN
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
1+ Years of experience in a dental office setting
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience
Practice Coordinator
Front desk coordinator job in Brentwood, TN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.75 - 18.75/hour, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Patient Care Coordinator
Front desk coordinator job in Brentwood, TN
Job Title:
Patient Care Coordinator
Reports to
:
Patient Care Coordinator Team Lead
Job Purpose
The Patient Care Coordinator is responsible for managing all skin care service inquiries and patient visits with exceptional professionalism, warmth, and respect, ensuring an outstanding experience and the highest levels of patient and practice satisfaction.
Duties and Responsibilities
Greet patients and visitors to the office, ensuring guests are comfortable and informed.
Orchestrate the entire Check-In/Out process and experience.
Determine the type of insurance and verify coverage, co-payment, and benefits.
Scan confidential documents.
Maintain strictest confidentiality; adhere to all HIPAA guidelines/ regulations.
Schedule/scrub appointments.
Offer phone support as needed -- answering phones, directing calls, and/or sorting and returning patient voicemails.
Process patient payments.
File and organize records, invoices, and other important documentation.
Oversee incoming and outgoing correspondence, including emails, texts, mail, and packages.
Manage tasks associated with patient database, including schedule and updates to vendor loyalty programs (i.e., Alle), when needed.
Inform patients about in-house products and promotions.
Collaborate (liaise) with nursing staff and providers to create a patient focused medical environment.
Work waitlist for providers, throughout the day to ensure patient and provider care.
Check for device double books, routinely.
Accomplish ancillary tasks and downtime activities, as needed and as assigned.
Maintain a clean workspace and waiting area.
Organize and maintain storage spaces, sample products, and work areas in accordance with REN Dermatology standards and best practices, ensuring a clean, efficient, and safe environment for both staff and patients.
Other duties as assigned.
Qualifications
Education:
High school diploma or equivalent.
Experience:
1 year in a medical office setting preferred.
1 year with Electronic Medical Records software (EMA/ModMed, Relatient,etc.) and Outlook, preferred.
Knowledge:
Dermatological medical terminology and cosmetic procedure verbiage/understanding, preferred.
Familiarity with and educated on skincare products, usage, and ingredients, preferred.
Skills:
Excellent customer service skills.
Excellent communication, organizational, and time management skills.
Flexibly respond to changing demands.
Works well in fast-paced office (answering phones, tending to clients, etc.).
Abilities:
Work effectively as a team member with other staff.
React calmly and effectively in emergency situations.
Appropriately interact with patients, families, staff, and others.
Plan, organize, and prioritize workload.
Communicate clearly.
Patient Coordinator
Front desk coordinator job in Dickson, TN
Full-time Description
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. As a therapist with APT, you'll be part of a dynamic, supportive team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Why You'll Love It Here:
Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance.
What You'll Do:
Greet patients and families, collect applicable payments, tidy waiting area as needed
Maintain smooth patient flow
Ensure all patient documents are transferred to patients' electronic chart
Schedule new and existing patient therapy appointments
Verify benefits, document in EMR system, report findings to parent/guardian and therapist
Ensure new authorizations are submitted timely and accurately
Process incoming and outgoing mail
Accurately maintain petty cash fund
Maintain adequate supplies for the facility
Requirements
What We're Looking For:
Our Ideal Candidate Has:
Prior medical office experience - including scheduling patients and insurance verification
Experience with a EMR system
Ability to work until 6 pm as needed
Excellent time management and multi-tasking skills
See why we are proud to work at APT:
Watch the Video:
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More info available at:
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Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
Medical Receptionist, Brentwood- Cool Springs
Front desk coordinator job in Brentwood, TN
Job Details Westgate I (WG) - Cool Springs - Brentwood, TN Full Time None Any Admin - ClericalDescription
SUMMARY: The Medical Receptionist is responsible for all aspects of the front desk. The Medical Receptionist must effectively and professionally manage patient flow from arrival to departure; perform various clerical duties; interacts with other clinic personnel, patients and visitors, and fellow employees to ensure good internal and public relations. Medical Receptionist handles incoming calls, checks in patients according to established protocol for that office. Medical Receptionist will also schedule appointments, along with other phone duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.
Arrive 10 minutes prior to office opening - prepare office for morning appointments.
Greet patients upon arrival, follow sign-in procedures and verify completeness of new/update patient information sheet.
Enter new patient's information into system or make necessary changes to established patients.
Check for accuracy of insurance status, eligibility, account information, and all vital statistics.
Have patient fill in new patient paper work - sign appropriate eligibility forms.
Receive co-payments and follow department policies for cash management and reporting.
Receive fee-for-service payments; complete receipt for patient.
Answer incoming telephone calls; handle patient concerns or route to appropriate personnel.
Schedule appointments for patients - paying special attention and assessing patients need for emergency appointments,
Check e-mails periodically daily/respond to any requests.
Check-out patients/collect any outstanding accounts due
Contact billing department/other facilities on patient's behalf with questions/concerns regarding billing.
Complete opening/closing of area according to checklist, paying special attention to cash handling technique, and distribution of forms.
Maintain/monitor doctor's schedules, schedule doctors meeting w/pharmaceutical representatives.
Monitor reception area; be able to assist patients with difficulties
Place phones in night mode
Must have predicable and consistent attendance
Maintain front office area - free of clutter, expired magazines/materials; ensure HMA approved information is in reception/waiting area
SECONDARY RESPONSIBILITIES:
Order front office supplies.
Secure building, lock all entrances
Monitor front lobby for cleanliness
Maintain a clean and orderly work area.
Handle interoffice requests.
Be aware of wait time and communicate delays to patients.
Attend required meetings
Assist/train new employees.
Make/copy of appropriate information for records request when needed.
Open mail; pull documents from fax machine and route appropriately.
Maintain a clean and orderly work area.
Review Phone Tree reports and conduct appointment reminder calls as appropriate
Obtain (in advance) pre-certifications, PA's and referrals when mandated by insurance company.
Return patient calls in a timely manner.
Contact pharmacy to order or refill prescriptions as instructed by physician, document appropriately.
Keep physician informed of patient's status and any pending test results.
Tracking of all diagnostic studies to ensure results received and patient informed of results.
Tracking of all initial specialist office visit appointments to ensure patient keeps appointment.
Assemble encounter forms for next business day.
Label paperwork with MRC/chart number for physician review; organize paperwork and send to scanning.
Adhere to Quality Control Guidelines.
Adhere to Customer Service Standards.
Perform other tasks as needed in assistance of physician.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
Qualifications
Ability to cope with busy, challenging office environment.
Strong customer service skills
Excellent phone skills
Pleasant, professional personality
Good typing and computer skills
Ability to communicate effectively both written and verbally.
Two years' experience or training in office procedures in a medical environment.
Electronic Patient Scheduling and Electronic Health Record/Electronic Medical Record system experience helpful
EDUCATION and/or EXPERIENCE
High school education equivalent.
3-5 years' experience office environment, preferably in the medical field.
KNOWLEDGE, SKILLS AND ABILITIES
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to recognize problems and recommend solutions. Ability to interpret, adapt and apply guidelines and procedures. Ability to work in accord with all departments in order to facilitate smooth overall care for patient's health and business concerns, as well as remaining in compliance with HMA's policies to ensure we remain in compliance with all governing laws.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS
Must be able to stand for 8 to 10 hours a day
Requires regular walking, bending, pushing, pulling, twisting and lifting
Must be able to lift at least 10-15 lbs
Ability to delineate between numeric numbers
WORK ENVIRONMENT
Office environment-limited exposure to communicable diseases.
No exposure to blood-borne pathogens or contaminated body fluids
Insurance Coordinator
Front desk coordinator job in Brentwood, TN
In Tech Risk Management (“INTECH”) is a globally recognized consulting firm celebrated for its innovative approach and deep expertise in the insurance market. We serve a diverse clientele, including lenders, asset managers, investors, government authorities, and developers across industries such as commercial real estate, infrastructure, energy, healthcare, and communications. As an independent advisor, our conflict-free services empower clients to focus on their core business objectives.
Position Overview
The Team Coordinator plays a vital role in supporting our consultants as they provide industry-leading insurance and risk advisory services. This entry-level position offers an excellent opportunity for professional growth in commercial insurance and consulting. You will work closely with consultants to assist with administrative functions, client communications, and team coordination.
This role is ideal for a detail-oriented and proactive individual who wants to develop expertise in insurance, risk management, and financial services. If you're eager to learn and explore your career growth path, this position will provide the foundation and experience needed for advancement.
Key Responsibilities
• Provide administrative and coordination support to consultants involved in commercial real estate, risk management, and lending industries.• Liaise with lenders, borrowers, asset owners, developers, insurance brokers, and lawyers to collect necessary information for insurance reviews.• Assist consultants in analyzing insurance-related issues and making recommendations.• Prepare reports, conduct data analysis, and provide ad-hoc reporting support.• Track and manage team workloads, assignments, and incoming deals to ensure efficiency.• Maintain organized and accurate filing systems, ensuring timely documentation.• Review and verify invoicing data to ensure accuracy before issuing invoices.• Ensure compliance with internal policies and external regulatory requirements.• Support broader team initiatives and contribute to process improvements.• Maintain confidentiality and privacy in handling sensitive client information.• Build professional relationships with external parties and respond to inquiries promptly
Qualifications & Skills
• University or Collage degree in Business, Risk Management and/or Insurance• Strong organizational and time management skills.• Excellent verbal and written communication abilities.• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) or willingness to learn new technology platforms.• Ability to adapt to competing priorities and work with a sense of urgency.• High attention to detail and problem-solving skills.• Ability to work both independently and collaboratively in a team environment.
Preferred:
• 1-3 years of experience in insurance, financial services, or an administrative role is an asset but not required.• Customer service experience, particularly in professional or financial services settings.• General understanding of the insurance market, industry trends, and emerging risks in the USA.• Familiarity with commercial property and casualty insurance, business interruption, builders' risk, and liability coverage is an asset.• Experience working in an office environment.
Competencies & Attributes
• Accountability: Demonstrates efficiency and responsiveness to competing priorities.• Motivation & Initiative: Takes proactive steps to learn and become a subject matter expert.• Analytical Thinking: Strong critical thinking and intuitive information-processing skills.• Communication: Clear and professional written and verbal communication.• Adaptability: Ability to handle shifting priorities in a fast-paced environment.• Professionalism: Maintains confidentiality and ethical standards.• Attention to Detail: Ensures accuracy in reporting, invoicing, and documentation.
Work Environment & Physical Requirements
• This role is in person.• Standard office hours apply, with occasional overtime as necessary to meet deadlines.• The role requires prolonged periods of sitting, computer work, and attending virtual or in-person meetings.• Minimal travel may be required for team meetings or training.
Compensation & Benefits• Competitive salary of $50,000 up to $55,000 USD based on experience.• Comprehensive benefits package.• Paid vacation starting at 3 weeks.• Professional development opportunities and mentorship for career growth.• Flexible work arrangements to support work-life balance.• Employee assistance programs and wellness initiatives.
Equal Opportunity Statement
In Tech Risk Management Inc. is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We do not discriminate on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability, Accommodations are available upon request throughout the recruitment and hiring process. If you require an accommodation, please let us know, and we will work with you to meet your needs.
Dental Front Office Coordinator
Front desk coordinator job in Brentwood, TN
Wesley Dentistry is now hiring a Dental Office Administrator in Brentwood, TN!
We are seeking a Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals.
Schedule: Monday - Thursday 7:00 am - 4:30 pm
Some Fridays 7:00 am - 12:00 pm
To learn more about this practice, visit: *******************************
Full-Time (FT) Employees are eligible for:
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid $25k Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional employment benefits include:
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program (EAP) for all employees and their household
401K
Responsibilities
Must take initiative and understand how to prioritize their duties
Accounting for patients and making sure that relations are maintained
Organizing and helping with sending claims and aging claims
Answers incoming calls to include new patients and emergencies
Appointment scheduling
Patient and insurance payments
Requesting records
Patient follow ups
Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals
Qualifications
High school diploma
2 or more years dental front office experience required
Computer proficiency and ability to learn new programs
Exemplary customer service and interpersonal skills
Positive attitude and professional demeanor
Outstanding verbal and written communication skills
Strong multi-tasking and organizational skills
Ability to collaborate with a team
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyPatient Care Coordinator - Results Physiotherapy
Front desk coordinator job in White House, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in White House, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Representative (Full-Time)
Front desk coordinator job in Springfield, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You are exceptional at managing many tasks
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
Auto-ApplyFront Desk Agent
Front desk coordinator job in Brentwood, TN
Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Front Desk Coordinator - Hendersonville, TN
Front desk coordinator job in Hendersonville, TN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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