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Sr. Patient Financial Advocate
Firstsource 4.0
Front desk coordinator job in Cincinnati, OH
Hours: Monday - Friday 8:00am-4:30pm
Pay Range: Up to $21 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$21 hourly 2d ago
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Front Desk Coordinator
Mortenson Dental 3.7
Front desk coordinator job in Dry Ridge, KY
Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.
Qualifications
High school diploma
Have strong communication skills
Have an eagerness to learn and grow
Must pass a background check and drug screen
$28k-34k yearly est. 6d ago
Medical Receptionist
Orthocincy 4.0
Front desk coordinator job in Edgewood, KY
General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs.
Essential Job Functions:
Greets each patient and visitor in a welcoming and inviting manner.
Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others.
Attend monthly department meetings as scheduled.
Treats each patient, visitor and coworker with compassion, devotion and respect.
Provides compassionate support to patients and visitors that are in distress.
Ensures patients' individual needs are met.
Assist patients with personal hygiene needs as warranted.
Transfer patients with ambulatory issues as needed.
Collects, records and updates patient information.
Facilitates scheduling of patient appointments.
Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc.
Maintain information within the electronic medical record.
Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing.
Distribute paperwork in an efficient manner according to protocol.
Compliance with HIPAA, OSHA, and safety standards of the organization.
Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice.
Requirements
Education/Experience:
High school diploma or equivalent.
Minimum one year of experience in a customer service position, preferably in a medical practice setting.
Previous medical knowledge preferred.
CPR/AED and First Aid certification preferred.
Other Requirements: Must be customer service oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations.
Performance Requirements:
Knowledge:
Knowledge of the Companies Mission, Vision and Values.
Knowledge of medical terminology and anatomy.
Knowledge and proper use of office equipment.
Knowledge of electronic health records systems.
Skills:
Skilled in attention to detail.
Skilled in organizing.
Skilled in communicating effectively with providers, staff, patients and vendors.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to process monetary transactions and provide accurate change.
Ability to work on a team while maintaining positive and professional relationships.
Ability to multitask effectively.
Ability to communicate calmly and clearly with patients, physicians, vendors and staff.
Ability to analyze situations and respond in a calm and professional manner.
Equipment Operated: Standard office equipment.
Work Environment: Medical Office.
Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
$24k-30k yearly est. 32d ago
Surgical Coordinator - Blue Ash
Cincinnati Eye Institute 4.4
Front desk coordinator job in Blue Ash, OH
Job DescriptionCompany: Cincinnati Eye Institute Job Title: Surgical CoordinatorDepartment: Ophthalmology Reports To: Clinic Manager
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver.
Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
Counsel patients for Physician Fee and Eye Surgery Center.
Follow up on and collect surgery payments.
Other duties as assigned.
QUALIFICATIONS
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Ability to interact with all levels of employees in a courteous, professional manner at all times
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Commitment to work over 40 hours to meet the needs of the business
Ability to work weekends when applicable
EDUCATION AND/OR EXPERIENCE
High School diploma or GED equivalent is required
Experience in financial counseling is preferred
Experience working with insurance is preferred
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-34k yearly est. 2d ago
Front Desk Receptionist
Swift7 Consultants
Front desk coordinator job in Cincinnati, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized FrontDesk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage frontdesk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
$17.5-27 hourly 17d ago
Front Desk Medical Receptionist
Chenmed
Front desk coordinator job in Cincinnati, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 10d ago
Medical Receptionist
American Family Care Harpers Point 3.8
Front desk coordinator job in Cincinnati, OH
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Come join our team today! We offer competitive pay and exceptional benefits that include: · Paid time off · Flexible scheduling· Health Insurance· Retirement benefits We are seeking a highly motivated Receptionist to join our team. The receptionist will be responsible for providing exceptional customer service to patients and visitors, ensuring smooth operation of the frontdesk, and managing patient flow. The ideal candidate will have excellent communication and interpersonal skills as well as the ability to multitask in a fast-paced environment. Key Responsibilities
Ensure the clinic is ready to open each day by inspecting the facility, launching all necessary computer system applications, and organizing new patient registration packets and mandatory documentation
Greet patients and provide them with initial paperwork, while also obtaining copies of their insurance and identification cards
Register patients, update patient records, accurately and timely verify insurance, and check patients out
Determine, collect, and process patient payments. Resolve any billing issues or patient collection accounts
Address any patient needs in a courteous manner, including scheduling follow-up appointments and fulfilling medical documentation requests
Maintain cleanliness and organization of the waiting area and frontdesk
Reconcile daily patient charges (cash, check, credit cards) against system reports and investigate any discrepancies
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain thorough and accurate documentation and patient confidentiality
Perform other duties and tasks as assigned
Qualifications · High School diploma required; associate degree preferred · 1-2 years of experience in a medical office or urgent care setting preferred · Proficient in basic computer skills and experience with electronic health records preferred · Knowledge of medical terminology, insurance procedures and HIPPA regulations preferred· Excellent customer service skills with a positive attitude and a professional demeanor
We are an equal opportunity employer and welcome all qualified candidates to apply.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$22k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist/Switchboard Operator
Designeers Midwest
Front desk coordinator job in Cincinnati, OH
The frontdesk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep frontdesk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-30k yearly est. 1d ago
Orthodontic Front desk receptionist
Kent Morris Orthodontics
Front desk coordinator job in Cincinnati, OH
Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.
$24k-30k yearly est. 13d ago
Hotel Front Desk Agent (PT - 2nd Shift)
Spooky Nook Sports Ohio LLC 3.5
Front desk coordinator job in Hamilton, OH
Job DescriptionDescription:
The Hotel FrontDesk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other frontdesk associates. This position reports to the FrontDesk Supervisor and Front Office Manager.
This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Requirements:
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed
Integrity to safeguard confidential information
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
$30k-36k yearly est. 22d ago
Dental/Medical Receptionist
Healthsource of Ohio 3.7
Front desk coordinator job in Loveland, OH
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, Courtesy Care Benefits & HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
A day in the life of a Dental/Medical Receptionist at HealthSource of Ohio:
Register new and established patients and verify insurance eligibility
Obtain dental benefit breakdown as needed
Update all medical records as needed. This may include consent forms, update databases, insurance information, etc
Responsible for obtaining and verifying paperwork required by patients
Collect patient payments
Schedule appointments
Answer telephones
Sort and distribute center mail. Import faxes into Next Gen and route accordingly
Demonstrate understanding of HIPAA and age-related rights and responsibilities.
Do you have what it takes to be a Dental/Medical Receptionist?
High School Diploma or equivalent required
1-year of relevant experience preferred
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
$31k-35k yearly est. Auto-Apply 12d ago
Hyatt Place Blue ash front desk
Rainmaker Team
Front desk coordinator job in Blue Ash, OH
←Back to all jobs at RAINMAKER TEAM LLC Hyatt Place Blue ash frontdesk
Hyatt Place FrontDesk Gallery Host - Customer Service
Summary
What You'll Do
* A FrontDesk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
What You'll Bring
* Strong communication skills
* A passion for customer service
* The ability to be flexible and adapt to any situation
* A desire to work as part of the frontdesk team
* An outgoing personality with a positive attitude
* Previous hospitality experience always helps, but not required
* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Please visit our careers page to see more job opportunities.
$24k-31k yearly est. 53d ago
Front Desk Receptionist Milford, Ohio
Jeff Wyler Automotive Family 4.5
Front desk coordinator job in Milford, OH
Jeff Wyler Corporate office is "Now Hiring" a FrontDesk Receptionist!
FrontDesk Receptionist
Jeff Wyler Automotive Family is looking for a friendly individual to be the face of our corporate headquarters in Milford, OH. This is an exciting opportunity for someone who has receptionist experience and who thrives in a busy office environment.
Responsibilities include:
Answering phones and redirecting calls to the appropriate individual.
Open daily mail and delivery to appropriate individual.
Create Fedex envelopes for outgoing packages while maintaining a log.
Daily deposit of accounts receivable checks.
Greeting guests and coordinating their specific needs while maintaining the cleanliness of the front lobby.
Job Requirements:
Must work well under pressure in a fast-paced environment.
Proven ability to calculate, post and manage accounting figures and financial records.
High degree of accuracy and attention to detail.
Excellent written and verbal communication skills.
Solid computer and data entry skills.
Open to additional administrative tasks as needed throughout the office.
Ability to maintain good employee relations by being courteous, respectful, and amicable towards other co-workers.
Qualifications
Qualifications:
Ability to pass drug screening.
Ability to manage yourself when needed.
$25k-30k yearly est. 2d ago
Front Desk Specialist
Centerpoint Health 3.7
Front desk coordinator job in Franklin, OH
Centerpoint Health is a Federally Qualified Health Center. We are looking for a FrontDesk Specialist in our Middletown and Franklin OH health centers. Job Duties: Serve as the preliminary “greeter” and contact for both walk-ins and callers. Answer general questions about the practice.
Complete front-office functions, including answering phones, patient check-in, confirmation of income, benefits, and insurance within the patient's Centerpoint Health electronic health record (EHR). Offer sliding fee discount if appropriate. Record and update contact information, completion of forms, collection of payments, and any other required functions to prepare patient for services. Notify staff of patient check-in to enable efficient patient flow.
Schedule and reschedule appointments as directed. Schedule appointments with Outreach & Enrollment for individuals interested in insurance enrollment. Complete follow-up calls and reminder calls for appointments.
Operate office machines and manage mail, faxes, and other incoming or outgoing communications. Record requests for records, labs and imaging, and monitor that practice has received them. Provide records to clinical staff for review. Follow up on data not received.
Communicate with clinical and administrative staff to address patient needs.
Perform data entry and assist with documentation as necessary. Complete other clerical duties, as well as special projects as assigned by the supervisor.
Other duties as assigned.
Certifications/Credentials:
Education: High school diploma or equivalent.
Experience: Minimum of one year of experience in administrative support in a health care setting. Experience in an outpatient setting and/or in community health preferred.
Additional Skills/Qualifications:
Outstanding interpersonal and customer service skills, working with diverse populations and a broad spectrum of staff and inquiries.
Ability to ensure patient confidentiality and compliance with HIPAA regulations.
Ability to multi-task. Assist with form completions, monitoring registries, providing screening tools and surveys; files, and records in a confidential, accurate, and timely manner.
Ability to handle patients with special needs, by accessing language lines, and TDD lines.
Possess basic mathematical skills.
Ability to transcribe, input, and record data without errors.
Proficient computer skills, including Microsoft Office. Electronic medical record experience preferred.
Bloodborne Pathogens Exposure: Category I
*This position is contingent upon a successful background check and drug test.
Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.
Job Type: Full Time
Schedule:
· Monday to Friday
Ability to commute/relocate:
· Middletown and Franklin, OH: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Benefits:
Employee health insurance
Employee assistance program
Paid time off
Referral program
Retirement plan
$26k-32k yearly est. 60d+ ago
Medical Secretary
Panoramic Health
Front desk coordinator job in Edgewood, KY
Receptionist, Front End position involves greeting patients and family members with a positive attitude. Screen patients for infection, fever, NPO status, insurance status, and verify transportation post procedure at check in. Ability to coordinate patient scheduling and communication of activities with dialysis units and family members. The Front Office Receptionist maintains patient charts, handles physician correspondence, answers telephones, manages patient flow, directs delivery to building.
Responsibilities include:
Establish and review Center patient schedules (check for cancellations and add-on patients; pull patient charts and records as appropriate).
Ensure timely interventional encounters are scheduled for patients in the appropriate venue.
Open the access center on a daily basis.
Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned.
Answer and route incoming telephone calls appropriately.
Monitor, maintain, and order office supplies and equipment.
Act as intermediary for physicians and referring facilities; ensure procedure results and reports are forwarded to the dialysis units and/or referring physician.
Ensure referral and medical record information is available prior to patient admission.
Schedule dialysis treatments for patients and transportation if needed .
Maintain patient confidentiality; know and adhere to all HIPPA regulations.
Other duties and responsibilities as assigned including but not limited to:
Work overtime as needed.
Work in other centers as needed.
Attend team meetings, phone conferences, and training as needed.
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
Know, understand, and comply with all Center policies and procedures.
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position.
Perform other duties and responsibilities as required, assigned, or requested.
Qualifications:
High school diploma or equivalent required.
MA certification preferred.
Minimum of 2 years' experience in a healthcare or medical billing office required demonstrating:
Understanding of medical terminology.
Experience verifying insurance with Medicare, Medicaid, and commercial payers.
Experience in obtaining pre-authorizations and/or referrals from insurance carriers.
Intermediate computer skills and proficiency in MS Word, Excel, and Outlook.
Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.
Spanish speaking strongly preferred.
$25k-31k yearly est. 5d ago
Surgical Coordinator
Cincinnati Eye Institute 4.4
Front desk coordinator job in Blue Ash, OH
Job Description
JOB TITLE: Surgical Coordinator
DEPARTMENT: Surgery Scheduling
BENEFITS:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
POSITION SUMMARY
Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.
PERFORMANCE EXPECTATIONS
This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.
Schedules surgery and performs pre-surgery patient education regarding preparation for surgery and communicates with all associated facilities.
Schedules and coordinates pre-op appointments with the patient and/or the patient's care giver.
Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
Counsel patients for Physician Fee and Eye Surgery Center.
Follow up/collect for surgery payments for ECA and ESC.
EDUCATION REQUIREMENTS
High School diploma or GED
Experience in financial counseling is preferred.
Must be able to provide proof of their identity and their right to work in the United States
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-34k yearly est. 21d ago
Front Desk Medical Receptionist
Chenmed
Front desk coordinator job in Cincinnati, OH
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 10d ago
Medical Receptionist
American Family Care Harpers Point 3.8
Front desk coordinator job in Cincinnati, OH
Part-time Medical Receptionist Benefits/Perks
Great small business work environment
Flexible scheduling
Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$22k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist/Switchboard Operator
Designeers Midwest
Front desk coordinator job in Cincinnati, OH
The frontdesk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep frontdesk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-30k yearly est. 60d+ ago
Medical Receptionist (PRN)
Healthsource of Ohio 3.7
Front desk coordinator job in Loveland, OH
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, Courtesy Care Benefits & HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Receptionist:
High School Diploma or Equivalent required
Strong computer skills required
EMR experience preferred
1-2 years of Medical Office experience preferred
Medical Receptionists are the first staff member to interact with patients. They are responsible for patient registration and many operational tasks.
Register new and established patients in the computer
Obtain correct demographic and financial information
Responsible for having appropriate paperwork filled out by patients
Orient new patients, and prepare patient charts
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
How much does a front desk coordinator earn in Florence, KY?
The average front desk coordinator in Florence, KY earns between $22,000 and $34,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Florence, KY
$27,000
What are the biggest employers of Front Desk Coordinators in Florence, KY?
The biggest employers of Front Desk Coordinators in Florence, KY are: