Front desk coordinator jobs in Green Bay, WI

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Details Main Office - Appleton, WIDescription The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am 5:00 pm. This position is located at the Appleton location. Responsibilities and Duties: Greet patients (in person or via phone) Verify patient benefit information Schedule appointments Answer incoming phone calls Check in patients Take payments over the phone Outgoing Referrals Coordination Qualifications 3+ years of customer service experience Strong verbal and written communication skills Attention to detail Strongly prefer medical experience Medical Terminology strongly encouraged Epic experience a plus

Department: 09122 AMG Medical Office Building - Front End Staff Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Per diem/as needed. Flexible hours. No weekends. No holidays. Required to work 3 shifts per month. Opportunity to work more hours. Clinic hours: 8am - 5pm. Pay Range $19.45 - $29.20 Major Responsibilities: Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as . May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app. Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs. Monitors and works assigned electronic health record work queues, following the department's approved process. May assist department leadership with orientation and training. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Diploma or GED. Experience Required: None Required. Knowledge, Skills & Abilities Required: Demonstrate the Advocate Health purpose, values and behaviors. Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed. Strong attention to detail and accuracy. Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. Interact with physicians and their staff to resolve issues related to the patient care. Collect and manage payments including cash payments, if applicable, and follow security related to cash handling. Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology. Ability to handle sensitive and confidential information according to internal policies. Excellent organizational skills. Demonstrated ability to effectively act as a resource to other teammates. Physical Requirements and Working Conditions: This position may require travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. Must be able to use hands with fine motor skills for keyboard data entry. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Details Green Bay Mazda - Green Bay, WI Part Time (more than 20 hrs per wk) $15.00 - $18.00 Hourly Receptionist (Part-Time) Bergstrom Mazda of Green Bay At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Key Responsibilities Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member. Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed. Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed. Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait. Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction. Schedule: Monday-Friday 7:00am to 12:00pm / occasional Saturday Pay starting at $15.00-18.00/hour based on experience. Earn an extra $2.00 per hour worked every Saturday! Qualifications Experience: Previous experience as a receptionist, front desk agent, cash handling, or in a guest service role is preferred. Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor. Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment. Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems. Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin's Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Job Description The Brand New StretchLab Appleton is currently seeking a high energy, passion filled, team-oriented and sales motivated individual that is fitness minded and has a love for community and our brand! StretchLab is the industry leader in offering one-on-one assisted stretching. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. POSITION: The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is not required but preferred. Passion for health and fitness is required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Comfortable with calling prospective members Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Occasional local travel may be required. Ability to work Saturdays RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro sessions Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio Ensure studio is clean and tidy Promote the studio on social media Other duties as assigned by the General Manager COMPENSATION & PERKS: Competitive compensation based on experience - up to $20 per hour Commission paid on membership and retail sales Opportunity for growth within the studios, including additional sales and management opportunities as we continue to grow Job Type: Part-time Benefits: Flexible schedule Schedule: Day Hours After school Evening shift Weekend availability Education: High school or equivalent (Preferred) Powered by JazzHR SXPatip1dI

Job Details Corporate Office - Green Bay, WI Full Time None Day Human ResourcesDescription Receptionist / Human Resources Assistant The HR Administrative Assistant plays a crucial role in supporting the Human Resources Department while also managing the front desk reception duties. This individual will assist with a variety of HR-related tasks, including recruitment, onboarding, employee relations, and administrative support, all while serving as a first point of contact for visitors and callers. Key Responsibilities: Receptionist Duties: Answer the main phone line, providing excellent customer service to callers. Greet and assist visitors, ensuring a welcoming experience. Sort, prepare, and deliver incoming and outgoing mail, including UPS packages. Human Resources Support: Manage the Applicant Tracker by printing and tracking incoming applications and resumes, forwarding to the Sr. Recruiter, and scanning/coding candidates not selected. Ensure new hires receive welcome boxes with necessary tools, equipment, manuals, and company gear. Audit new hire paperwork for accuracy and completeness, submitting to payroll for processing. Process and submit WOTC forms to the Department of Workforce Development (DWD). Track and report EEOC and Affirmative Action data as required. Monitor the new hire follow-up process and update feedback reports. Create and maintain employee personnel files, including CDL driver files. Process employee information changes (e.g., address, phone, direct deposit, tax status) and terminations. Administrative Duties: Maintain and update the Employee Directory and Phone List, distributing updated versions weekly. Ensure an ongoing supply of orientation materials, insurance forms, and safety documentation. Create and update training reports for all Training Managers as requested. Track and update the employee Birthday/Anniversary calendar. Send cards and/or gifts for employee events (birthdays, hospitalizations, births, etc.). Distribute benefit enrollment packets for new hires and during open enrollment periods. Coordinate and schedule employee travel, providing all necessary travel information. Manage the vacation calendar, preparing and distributing weekly schedules. Maintain an inventory of office supplies, notifying Payroll when stock is low. All other duties as assigned or requested by the HR Manager. Qualifications: Previous administrative or HR experience is preferred. Proficient in using multi-line phone systems and managing high-volume calls. Valid Driver's License and acceptable driving record (with insurance). Required Skills & Abilities: Customer Service Excellence: Ability to handle sensitive situations with professionalism, courtesy, and discretion. Communication Skills: Strong written and verbal communication skills for interacting with employees, candidates, and external parties. Technical Proficiency: Solid knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Detail-Oriented: Able to manage multiple tasks and responsibilities efficiently with a focus on accuracy. Work Environment: Office-based, working at the Corporate Office in a controlled and professional environment. The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this position. They are not to be construed as an exhaustive list of all job responsibilities and duties performed by personnel so classified. Holtger Bros., Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Holtger Bros., Inc. will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations, as necessary.

Job Description We are a patient centered, private general practice seeking to add the right individual to our team. Our goal is to provide high quality dentistry with excellent customer service to help our patients achieve optimal oral health. We are seeking an exceptional individual to represent all facets of patient services which may include, but not limited to: greeting patients, answering the telephone and other patient communications, maintaining the schedule and scheduling appointments, patient finances-including insurance and potentially minor clinical assistance-depending on the individual. This role requires a "people person" who is also comfortable with technology. Being timely and courteous, a self-starter, and individually motivated with high organization skills is not only necessary but will help you and the practice succeed. Ideally this new team member not only helps with our growing patient care but brings added growth to the practice. Some level of dental experience is required to understand dental terminology and the flow of a dental practice. Administrative skill and business knowledge is highly desirable. However, if you are a high capacity person with the desire to learn and challenge yourself you are encouraged to apply. Training to achieve entry level qualifications will be considered for the right individual. Ongoing professional training and professional enrichment should be expected. Ideal availability is minimally Tuesday, Wednesday, and Thursday with the potential for Monday or Friday morning as well. Consideration will be given to exceptional candidates. We enjoy the fact that we change people's lives...one smile at a time. If you want to find out more about us, visit our website at ********************************* Skills: General Practice Billing Claims/Appeals Fee for Service Scheduling Cross-trained (Front/Back Office) Dentrix Eaglesoft Open Dental Other Solutionreach Weave Benefits: 401k PTO Bonuses Compensation: $20-$30/hour

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Job Type: Part Time, Full Time Education: High school, or equivalent Availability: Nights and Weekends (Required)

Full-time, Part-time Description Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

We are seeking a friendly and professional Front Receptionist to be the welcoming face and voice of our company. The successful candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for ensuring the front desk operates smoothly and efficiently, contributing to a positive experience for visitors and staff alike. **Responsibilities:** - Greet and welcome visitors with a warm and professional demeanor. - Answer and direct incoming phone calls promptly and courteously. - Maintain a clean, organized, and welcoming reception area. - Assist with scheduling appointments. - Process payments. - Maintain confidentiality and security of sensitive information. **Qualifications:** - High school diploma or equivalent. - Proven experience as a receptionist, front office representative, or similar role. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Customer service-oriented with a cheerful and positive attitude. - Ability to handle pressure and stressful situations professionally. - Willingness to learn and adapt to new systems and processes. Join our team and play a crucial role in creating a welcoming and efficient environment for our visitors and team members. If you are organized, personable, and eager to contribute to our success, we invite you to apply for this exciting opportunity.

Full-time Description Job Function WeightJob functions describe the substance and most important responsibilities of the job. Totals 90% 1. Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. 50% 2. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. 40% Professionalism and Style Expectations Weight These are expected of every associate within StepStone Hospitality, Inc. Totals 10%. 3. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. 4. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements 5. These are required of every associate. · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. Additional responsibilities specific to you are: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. EOE/M/F/V/D/

ESSENTIAL DUTIES AND RESPONSIBILITIES Answers incoming calls and in-house calls, expediting calls to the proper extensions. Posts and delivers calls and messages for guests; executes pages over the intercom and/or radio systems. Shall answer phones promptly and courteously, using a friendly voice and tone. Operates computerized program for processing hotel reservations. Maintains a close working relationship with all Front Desk Employees and assists in informing prospective Hotel guests of higher room value options. Inputs and manually records wake-up calls for guests. Accesses guest information from the computer. Verifies accuracy of guest room confirmations, files reservations and confirmations. Maintains a working knowledge of room rates, types, locations, package plans, special features, information on all outlets, hours of operation, and various local attractions, in order to advise guests of same, whenever possible. Assists guests with the check-in process at the Hotel in a courteous and polite manner. Answers guest questions regarding hotel and property facilities, events and ensures that adequate information is provided. Shall handle cash, check, and credit card transactions. Shall post and reconcile all daily activity. Shall maintain accurate records. Assists guests with checkout at the end of their stay in an efficient and timely manner. Handles guest complaints or concerns in a polite, courteous and efficient manner. Verifies accuracy of guest room confirmations, files reservations and confirmations. Prepares and distributes management reports to Hotel Administration and the Finance Department. Audits all guest records; verifies credit card approval Posts room and tax charges to guest accounts. Complete the Night Audit tasks and fill out proper reports correctly and accurately and have them balance. Does Bucket Checks, and duties assigned to night audit. Responsible for maintaining a consistent, regular attendance record. Ensures that the check-in and check-out process is handled in accordance. Ability to work in a fast-paced environment. Shall perform other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Shall have an acceptable work history and/or exceptional previous work record. Shall have a pleasing personality and the ability to interact with the public in a congenial manner. Shall possess the ability to react quickly to stressful situations without losing his/her composure and conduct themselves professionally at all times. Candidate must be of good integrity, honest and trustworthy. Previous night audit and/or front desk experience a plus. Must be able to withstand a background check. Must be approved for and maintain a valid gaming license. Preference given to qualified Menominee or other Native American applicants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum Requirements High School Diploma, GED or HSED required. Guest service experience in any business environment. Required three (3) months money handling experience. SPECIAL QUALIFICATIONS Must possess effective communication and organizational skills. Must have previous computer experience with Microsoft word and excel. Must be at least 18 years old. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years. “In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check. LANGUAGE SKILLS Ability to read and understand policy and procedure manuals. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS Ability to perform basic math (add, subtract, and divide). REASONING ABILITY Ability to define problems, establishes facts, and draw conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Occasionally the Employee may lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for long periods of time. The noise level in the work environment is usually moderate. 2nd Posting: 2/3/25 to until filled

Job Details New London, WI Full Time Nonprofit - Social ServicesDescription Job Purpose: Provides care and therapeutic treatment of Rawhide Youth by leading and carrying out day-to-day residential operations and processes; acting as lead staff in directing staff schedules, assignments, and operations in coordination with Living Unit Supervisor; promoting professional development of staff teams to create and sustain a therapeutic culture that recognizes and values progress toward treatment goals and strategies. Essential Job Functions: Provides care and therapeutic treatment of Rawhide youth within the residential programs Collaborates with all teams involved in individual treatment plans and fosters professional development of colleagues Leads and assists with day-to-day residential operations and processes including medication administration Completes and ensures accurate documentation to remain in compliance with licensing requirements Applies research and best practices to treatment plans, delivery of care, and program development within the living units Providing supervisory support while Living Unit Supervisor is unavailable. Participates in ON-Call Supervisor Rotation when assigned. In the absence of the Living Unit Supervisor acts as the house Lead for routine decisions and consults with LUS, and administrative staff on decisions that need to be elevated. Qualifications Job Qualifications: Be at least 21 years old Bachelor's degree preferred 1-3 years relevant experience Valid driver's license with insurable driving record Exercises critical thinking, judgment and discernment Ability to identify and respond to crisis situations Ability to lift 50 pounds and stand for long periods of time Physically able to meet the demands of the position, including providing therapeutic physical restraints Benefit Overview: Competitive Pay Medical, Dental & Vision Insurance Competitive 401k plan 10 paid Holidays PTO, VTO, Wellness Day, & Floating Holiday 5 Weeks Paid Sabbatical Leave Onsite Café (New London) Tuition Reimbursement Nature Trails/Waterfront on 700+ acres (New London) Onsite Fitness Center and Gymnasium (New London) Employee Assistance Program (EAP) Jury Duty Leave Bereavement Leave Paid Benefits for Birth or Adoption

The Dental Receptionist performs a variety of secretarial and administrative duties and provides a positive customer service experience. The Dental Receptionist works with the team to help provide patients with the highest standards of dental care. Essential Functions of the Job: [Other duties may be assigned.] Greet all patients and visitors who enter the clinic. Display professionalism and use a pleasant voice and friendly manner in the office environment. Complete all phases of patient intake, starting patient electronic records, documenting chief complaints, screening financial eligibility, and collecting fees according to the sliding fee scale. Accurately input patient data into patient record and update as necessary. Update and complete necessary financial information to determine eligibility for the clinic, asking patients for insurance card or proof of income, then verifying with financial screening information. Assist patients as necessary to complete forms. Schedule patient appointments efficiently to maximize availability and keep schedule running smoothly. Accurately complete checkout process. Collect and post payments, making any necessary adjustments in the ledger. Answer and direct clinic telephone calls. Respond to messages. Document patient concerns, complaints, or requests, and inform the director of any requiring additional attention. Help to arrange special services for patient visits, including interpreter services and transportation. Work with assistants to address schedule changes. Make calls to confirm appointments. Send patients emails and text messages about their appointments as needed. Maintain strict adherence to HIPAA. Assure that all confidential information is secure, locking computer equipment and logging off telephones at the end of the day and any other time the reception area is vacant. Verify daily payment collection at the end of the day, identifying the source of any discrepancies. Inform the director of any need for change. Collect all cash, checks and credit card receipts and verify weekly deposit report. Deliver all materials to the director. Inform the director of any discrepancies. Assume general clerical duties. Restock forms and office supplies as needed throughout the clinic. Inform the director of the need for additional forms and office supplies. Post signs on clinic entrance, when needed, regarding clinic closing or changed hours. Assist with office equipment maintenance, notifying director of any necessary maintenance. Provide patients with information on clinic policies and services. Redirect patients to other resources and agencies as needed. Collaborate with staff from other departments as needed. Assist and work with students and NWTC staff. Maintain cleanliness of the clinic reception area. Qualifications and Education Requirements Education - High school diploma Experience - Previous employment in an administrative position performing customer service. Previous experience in a clinic setting is preferred, but not required. Expertise - Understanding of professional customer service. Training in record maintenance and infection prevention is preferred. Skilled in basic computer operation and programs, and the ability to learn new software. Language - Comprehend and use basic language, written and spoken, to professionally communicate information and ideas. Fluency in Spanish is strongly desired. Preferred Skills Ability to display professionalism in a healthcare setting. Ability to work well with a diverse population with varied lifestyles. Ability to communicate effectively in English and Spanish with patients, clinic staff, students, volunteers, and director. Ability to communicate business messages effectively. Ability to navigate a variety of computer programs and learn new software quickly. Required Credentials, Certification, Licensure None

The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays. Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41. About us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Job The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information. Listen attentively to guests and assists in resolving issues or concerns. Transport guests safely to and from designated and approved locations using official hotel vehicles. Operate hotel vehicles in a safe manner and in accordance with established laws. Read, track and comply with guest transportation schedules. Properly maintain and clean hotel vehicles. Benefits 401(k) Retirement Plan with company match Double-time for working on company designated holidays Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants On-Demand Pay - Access to earned wages before you get your regular paycheck We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Hotel experience preferred. Customer service experience preferred. Must be at least 18 years old. Must be able to work weekend and holiday shifts. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $14.00-$15.00/ hour depending on experience

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Medical Staff RN Quality Coordinator plans, prioritzes, implements, and coordinates projects related to provider quality, compliance and regulatory requirements. Facilitates the coordination of provider data analysis and improvement activities including Ongoing Professional Practice Evaluation (OPPE), Focused Professinal Practice Evalation (FPPE), and Peer Review cases. Interprets, evaluates, and reports data to improve quality and patient care outcomes using problem solving tooks to identify potential areas of improvement. Monitors all aspects of the process to ensure compliance with regulatory and Joint Commission standards and Medical Staff Bylaws. Job Description: Key Accountabilities * Collaborates with the Medical Staff department to develop and distribute quality data for the Focused Professional Practice Evaluation (FPPE) process and the Ongoing Professional Practice Evaluation (OPPE) according to regulatory requirements, accreditation standards, state and federal laws, and Medical Staff bylaws. * Researches and recommends FPPE criteria and ensures that all new applicants undergo FPPE within established timeframes, following up with proctors and/or reviewers as necessary. * Coordinates the provider's Ongoing Professional Practice Evaluation (OPPE) process including performing and preparing reports on initial clinical assessments for medical staff leaders. * Collaborates with medical staff leaders in reviewing OPPE and identifying provider performance events within their departments and facilitating next steps to evaluate and drive improvement in individual provider performance. * Analyzes, monitors, and reports on compliance and outcomes of provider quality indicators * Assists with preparation of quarterly peer review reports that are reported up to appropriate System committees. * Coordinates focus studies and researches medical literature when necessary to evaluate quality of care. * Coordinates and attends Medical Staff Peer Review meetings and serves as a liaison between various committees to facilitate communication and referral of cases for further physician review. * Oversees physician peer review data is entered in the appropriate database in a timely and accurate manner. * Completes case reviews and analyses for contributing factors to the variance in care and/or complications including all Serious Safety Events, deaths and complications * Assists with the development and coordination of projects that will enhance the Performance Improvement, Peer Review, and Patient Safety Program. * Maintain continuous knowledge of Joint Commission and other regulatory standards/regulations, Medical Staff Bylaws and organizational policies and procedures pertaining to provider performance and peer review process Participate in Joint Commission survey activities as a PI and Peer Review expert to support ongoing * Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Qualifications * Bachelor of Science Degree in Nursing required, Master of Science in Nursing or other healthcare related master's degree preferred. * Licensed RN in WI or ability to become licensed in WI * Minimum five (5) years of acute care, hospital-based clinical experience in area of intended practice * Certified Professional Medical Services Management (CPMSM) certification by the National Association of Medical Staff Services (NAMSS) is strongly preferred * Excellent organizational, verbal and written communication skills required. * Excellent interpersonal, customer service, and communication skills (oral and written). * Must be proficient in MS Office Suite (Word, Excel, Access, Outlook) and Internet/Web. Physical Demands * Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties Work Environment * Normally works in climate controlled office environment * Frequent sitting with movement throughout office space * Use of computers throughout the work day * Frequent use of keyboard with repetitive motion of hands, wrists, and fingers . Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: CIN 3 Neenah Center - Appleton,Wisconsin Overtime Exempt: Yes

The Best Western Premier Bridgewood Resort Hotel in Neenah, WI is currently seeking a qualified individual to fulfil the position of 2nd Shift Front Desk Agent. As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering inquiries and resolving concerns, your goal will be to provide a memorable and comfortable experience that reflects our commitment to quality service and hospitality. Schedule: 2nd Shift: 3 PM-11 PM. Flexibility for weekends and Holidays is required. Part-time or Full-Time Availability: Hours can be determined by you - ranging between 20-40 hrs/week. About Us: The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests. Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated times. Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center. Discounted Hotel Stays: Special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations. Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items with up to 3 guests. Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. Aflac Supplemental Insurance: Available for both full-time and part-time team members. Paid Time Off: Earned after 1 year of employment for those averaging at least 20 hours a week. 401K Retirement Account: Company match of up to 3% for full-time team members. Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members Position Purpose: The purpose of this position is to provide outstanding and personalized guest service as a single point of contact for information and assistance, both on property and via the telephone. To serve as a front-line guest contact for questions, concerns, and overall guest comfort and satisfaction. Job Duties: This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned. Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. Carry-out front desk responsibilities and clerical duties. This includes checking guests in and out, balancing reports, cash and credit cards, taking and processing reservations, operating the PMS and switchboard. Provide a concierge level of guest assistance with offering information on hotel amenities, local attractions, and dining; assist with recommendations and dining reservations, event and service reservations. Full fill special requests in person or with the assistance of other staff members. Process payments, manage reservations, and balance cash and credit reports. Address and resolve guest concerns, striving for complete guest satisfaction. Demonstrate professional and effective communication skills and basic math aptitude. Ensure room status is up-to-date and notifies maintenance of room repairs immediately. Maintain a neat and clean appearance at the front desk, lobby, and back office areas. Follow security protocols for room keys and property. Work collaboratively with team members to fulfill special requests and provide exceptional service. Represent company in a friendly and professional manner. Understand how to operate all hotel and room / suites equipment and amenities and be able to assist guest in such operation. Perform all other related duties assigned. Job Requirements / Qualifications: Read, write, and speak English fluently. Write legibly. Neat, well - groomed appearance. Must have flexible schedule to include weekends Professional appearance and a friendly, service-oriented demeanor. Hospitality or customer service experience preferred. Strong communication skills, basic computer knowledge, and familiarity with Microsoft Office. Ability to multitask effectively in a fast-paced environment. Physical Requirements: Prolonged standing: Most of the workday will be spent standing at the front desk. Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage. Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information. Mobility: Ability to move around the front desk area to assist guests. Visual acuity: Clear vision for reading information on computer screens and guest documents. If you are detail-oriented, hard-working, reliable, and can work effectively in fast-past environment, we'd love to hear from you!

Job Details Oshkosh, WI Part TimeDescription This position is for our front desk at the Oshkosh Y Tennis/Pickleball Center. Will be responsible for greeting customers, answering phone, making reservations, taking payments and answering program/membership questions. Some other miscellaneous tasks as well. Qualifications Must enjoy working with all ages, be friendly and enjoy the recreation field. 10-15 hours week. Will need to be CPR pro certified (we provide that training). Must be 18 years or older.

About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer