Front desk coordinator jobs in Green Bay, WI - 88 jobs
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Front Desk Coordinator
Dental Receptionist
Patient Care Coordinator
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Front Desk Receptionist
Patient Access Representative
Unit Secretary
Medical Receptionist
Front Desk Attendant
Front Desk Agent
Medical Staff Coordinator
Office Receptionist
Care Coordinator
Family Services of Northeast Wisconsin Inc. 4.0
Front desk coordinator job in Green Bay, WI
Job Description
Are you ready to work for an employer that truly values your contributions and well-being?
At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County.
Key Responsibilities
Assess participants' needs, resources, and supports by utilizing assessments
Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs.
Advocate for participant and family to efficiently obtain needed services.
Collaborate with community and agency resources and maintain positive working relationships.
Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants).
Qualifications
Education:
Required: Bachelor's degree in human services or related field, or equivalent work experience.
Experience:
Required: At least one year experience working with children.
Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge
Skills and Competencies:
Working knowledge of child development.
Ability to establish and maintain effective working relationships.
Ability to provide children with effective direction and supervision.
Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.
Willingness to work some evening hours required.
Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements.
Why Join Us?
Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!
Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.
We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
Job Posted by ApplicantPro
$34k-40k yearly est. 16d ago
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Patient Care Coordinator
Smile Brands 4.6
Front desk coordinator job in Green Bay, WI
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$25/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$20-25 hourly Auto-Apply 50d ago
Unit Clerk
Evergreen Retirement Community 4.0
Front desk coordinator job in Oshkosh, WI
Job Description
Evergreen is seeking compassionate and talented people to join the team in its Skilled Nursing Facility!
This position is 40 hours a week Monday-Friday. No weekends or holidays required. Wage range is based on experience $15-$18/hr. Hours are 8:00am-4:30pm T/Th/F and 9:30am-6:00pm M/W.
Benefits include medical, dental and vision insurance, paid vacation AND sick time, free access to fitness and aquatics center, and more! Click here to learn more about all the benefits and perks Evergreen has to offer.
Join our innovative organization and work for an industry leader in long term care!
Responsibilities include:
Be a resource to residents, families, and visitors
Respect and maintain confidentiality
Chart pertinent information in resident medical record
Perform various clerical tasks for assigned unit
Make resident appointments, schedule labs and follow up and check for lab reports
Arrange for resident transportation
Respond promptly to communications and follow through in a timely manner
Scan, file and keep up medical record room
The ideal candidate will have :
Strong organization skills
Experience with Microsoft Word, Excel, faxing and phone skills
Excellent written and verbal communication skills
Willing to help where needed
Ability to manage multiple priorities and work independently
Resume Required to be Considered
$15-18 hourly 6d ago
Patient Access Coordinator
Green Bay Oncology
Front desk coordinator job in Green Bay, WI
SUMMARY OF DUTIES: The Patient Access Coordinator I is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator I is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator I is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic.
Verifies and updates patient demographic and insurance information.
Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts.
Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow.
Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs.
Anticipates bottlenecks in patient flow and proactively adjusts as necessary.
Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment.
Assists patients with scheduling and coordinating referrals for other testing and/or services.
Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols.
Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor.
Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better.
Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate.
Willingly accepts additional duties, as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent customer service skills.
Clear, concise verbal and written communication skills.
Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change.
Excellent keyboard skills; able to manage multiple computer applications at one time.
Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task.
Strong organizational skills and ability to prioritize work.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Knowledge of medical terminology.
QUALIFICATIONS AND EXPERIENCE:
High School Diploma, GED or equivalent work experience.
Experience in a customer service setting, preferably in a medical office or health care setting.
Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
This job operates in a health care setting where contact with patients who may have a contagious illness could occur.
Occasionally, exposed to hazardous chemicals
The noise level in the work environment is usually moderate.
Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms.
Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required.
Occasionally climb, balance, stoop, kneel and/or crouch.
Work is generally performed in an office setting; desk/cubicle with chair, computer and phone.
Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required.
Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Job Posted by ApplicantPro
$32k-40k yearly est. 15d ago
Sales Associate/Front Desk Receptionist
Stretchlab-Appleton Wi
Front desk coordinator job in Appleton, WI
Job Description
The Brand New StretchLab Appleton is currently seeking a high energy, passion filled, team-oriented and sales motivated individual that is fitness minded and has a love for community and our brand!
StretchLab is the industry leader in offering one-on-one assisted stretching. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere.
POSITION:
The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is not required but preferred. Passion for health and fitness is required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Comfortable with calling prospective members
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Occasional local travel may be required.
Ability to work Saturdays
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm intro sessions
Manage the frontdesk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Ensure studio is clean and tidy
Promote the studio on social media
Other duties as assigned by the General Manager
COMPENSATION & PERKS:
Competitive compensation based on experience - up to $20 per hour
Commission paid on membership and retail sales
Opportunity for growth within the studios, including additional sales and management opportunities as we continue to grow
Job Type: Part-time
Benefits:
Flexible schedule
Schedule:
Day Hours
After school
Evening shift
Weekend availability
Education:
High school or equivalent (Preferred)
Powered by JazzHR
SXPatip1dI
$20 hourly 20d ago
Dental Receptionist
N.E.W. Community Clinic 3.2
Front desk coordinator job in Sturgeon Bay, WI
The Dental Receptionist is the welcoming face and the calming voice of our practice/office, serving as the crucial first point of contact for all our patients/clients. In addition to fulfilling administrative duties, the receptionist is the bridge that connects our diverse community to the care/services they need. The receptionist will use their natural ability to communicate clearly and empathetically in both Spanish and English to ensure that every individual, regardless of their native language, feels comfortable, understood, and at ease from the moment they step through our doors or call us on the phone.
Essential Functions of the Job: [Other duties may be assigned.]
* Greet all patients and visitors who enter the clinic.
* Display professionalism and use a pleasant voice and friendly manner in the office environment.
* Complete all phases of patient intake, starting patient electronic records, documenting chief complaints, screening financial eligibility, and collecting fees according to the sliding fee scale.
* Accurately input patient data into patient record and update as necessary.
* Update and complete necessary financial information to determine eligibility for the clinic, asking patients for insurance card or proof of income, then verifying with financial screening information.
* Assist patients as necessary to complete forms.
* Schedule patient appointments efficiently to maximize availability and keep schedule running smoothly.
* Accurately complete checkout process. Collect and post payments, making any necessary adjustments in the ledger.
* Answer and direct clinic telephone calls. Respond to messages.
* Document patient concerns, complaints, or requests, and inform the director of any requiring additional attention.
* Help to arrange special services for patient visits, including interpreter services and transportation.
* Work with assistants to address schedule changes.
* Make calls to confirm appointments. Send patients emails and text messages about their appointments as needed.
* Maintain strict adherence to HIPAA.
* Assure that all confidential information is secure, locking computer equipment and logging off telephones at the end of the day and any other time the reception area is vacant.
* Verify daily payment collection at the end of the day, identifying the source of any discrepancies. Inform the director of any need for change.
* Collect all cash, checks and credit card receipts and verify weekly deposit report. Deliver all materials to the director. Inform the director of any discrepancies.
* Assume general clerical duties.
* Restock forms and office supplies as needed throughout the clinic. Inform the director of the need for additional forms and office supplies.
* Post signs on clinic entrance, when needed, regarding clinic closing or changed hours.
* Assist with office equipment maintenance, notifying director of any necessary maintenance.
* Provide patients with information on clinic policies and services. Redirect patients to other resources and agencies as needed.
* Collaborate with staff from other departments as needed.
* Assist and work with students and NWTC staff.
* Maintain cleanliness of the clinic reception area.
* Translate when necessary.
Qualifications and Education Requirements
* Education - High school diploma
* Experience - Previous employment in an administrative position performing customer service. Previous experience in a clinic setting is preferred, but not required.
* Expertise - Understanding of professional customer service. Training in record maintenance and infection prevention is preferred. Skilled in basic computer operation and programs, and the ability to learn new software.
* Language - Comprehend and use basic language, written and spoken, to professionally communicate information and ideas. Fluency in Spanish is strongly desired.
Preferred Skills
* Ability to display professionalism in a healthcare setting.
* Ability to work well with a diverse population with varied lifestyles.
* Ability to communicate effectively in English and Spanish with patients, clinic staff, students, volunteers, and director. Ability to communicate business messages effectively.
* Ability to navigate a variety of computer programs and learn new software quickly.
$40k-44k yearly est. 7d ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Appleton, WI
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience
Sales and Marketing Experience
Preferred Salon Experience
Job Type: Part Time, Full Time
Education: High school, or equivalent
Availability: Nights and Weekends (Required)
$30k-37k yearly est. 60d+ ago
Patient Services Representative - Front Desk
Hand To Shoulder Center of Wisconsin
Front desk coordinator job in Appleton, WI
Job Description
FrontDesk (Patient Services Team)
ANSWERS TO: Patient Services Team Leader
SUPERVISORY RESPONSIBILITY: None
WORK HOURS: Monday through Friday 8:00 a.m. - 5:00 p.m.
POSITION DESCRIPTION:
We are seeking a full-time Patient Services Representative who will be working at our FrontDesk.
REQUIRED EXPERIENCE:
Preferred candidates will have medical office experience, but those with excellent customer service skills and general office experience or training will also be considered.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):
Prepare the clinic for the arrival of the first patient.
Greet patients as they enter the clinic.
Handle check-in duties, including collecting copays, scanning insurance cards, printing encounter forms, and updating registration information as needed.
Schedule appointments.
Maintain a tidy and welcoming reception/waiting area.
Perform other duties as assigned to ensure a cohesive, friendly, and welcoming environment for patients and guests.
SKILLS NEEDED:
Strong customer service skills.
Proficiency in computer use; the role involves extensive computer work.
Medical office experience is advantageous but not mandatory.
Ability to multitask efficiently.
Innovative thinking and problem-solving skills.
REQUIRED EDUCATION:
High school or Equivalent
REQUIRED EXPERIENCE:
1 to 20+ years
$30k-36k yearly est. 15d ago
Front Reception
Heritage Vet Partners and Their Partner Clinics
Front desk coordinator job in Elkhart Lake, WI
We are seeking a friendly and professional Front Receptionist to be the welcoming face and voice of our company. The successful candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for ensuring the frontdesk operates smoothly and efficiently, contributing to a positive experience for visitors and staff alike.
**Responsibilities:**
- Greet and welcome visitors with a warm and professional demeanor.
- Answer and direct incoming phone calls promptly and courteously.
- Maintain a clean, organized, and welcoming reception area.
- Assist with scheduling appointments.
- Process payments.
- Maintain confidentiality and security of sensitive information.
**Qualifications:**
- High school diploma or equivalent.
- Proven experience as a receptionist, front office representative, or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer service-oriented with a cheerful and positive attitude.
- Ability to handle pressure and stressful situations professionally.
- Willingness to learn and adapt to new systems and processes.
Join our team and play a crucial role in creating a welcoming and efficient environment for our visitors and team members. If you are organized, personable, and eager to contribute to our success, we invite you to apply for this exciting opportunity.
$28k-36k yearly est. 60d+ ago
Patient Service Representative (PSR) - Clinic
Advocate Health and Hospitals Corporation 4.6
Front desk coordinator job in De Pere, WI
Department:
09122 AMG DePere - Front End Staff
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday - Friday, typically between 8am - 5pm but on occasion may start as early as 7am or be as late as 8pm. Schedule may include some nights and weekends.
The schedule is put out approximately 45 days in advance for planning.
Pay Range
$19.80 - $29.70Major Responsibilities:
Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
No experience required.
Knowledge, Skills & Abilities Required:
Excellent customer service skills.
Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
Excellent organizational skills.
Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
Exposed to normal medical office environment, may be exposed to potentially ill patients.
Must be able to sit for extended periods of time.
Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$19.8-29.7 hourly Auto-Apply 14d ago
Part-time Weekend Front Desk Attendant/Shuttle Driver
Aileron 3.9
Front desk coordinator job in Appleton, WI
The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, FrontDesk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays.
Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.
About us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Job
The FrontDesk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
Listen attentively to guests and assists in resolving issues or concerns.
Transport guests safely to and from designated and approved locations using official hotel vehicles.
Operate hotel vehicles in a safe manner and in accordance with established laws.
Read, track and comply with guest transportation schedules.
Properly maintain and clean hotel vehicles.
Benefits
401(k) Retirement Plan with company match
Double-time for working on company designated holidays
Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants
On-Demand Pay - Access to earned wages before you get your regular paycheck
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Required Skills & Experience
Hotel experience preferred.
Customer service experience preferred.
Must be at least 18 years old.
Must be able to work weekend and holiday shifts.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $14.00-$15.00/ hour depending on experience
$14-15 hourly 60d+ ago
Medical Receptionist
Seek Careers Staffing
Front desk coordinator job in Oshkosh, WI
Job Description
Medical Receptionist
Are you a people person with a passion for healthcare? Our Oshkosh client is a busy, patient-centered medical practice seeking a professional and compassionate Medical Receptionist to be the face of their office. As the first point of contact for their patients, you will play a crucial role in ensuring a smooth, welcoming, and efficient experience for everyone who walks through their doors.
Position -Medical Receptionist
Job Location -Oshkosh, WI
Starting Date -ASAP
Employment Term -Temp to hire
Employment Type -Full time
Work Hours (Shift) - 1st shift
Starting Pay -$15 to $18/hr
Benefits -Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus
Required Education -High School Diploma/GED
Required Experience -At least 2 years of experience
Responsibilities
Patient Welcome: Greet patients warmly upon arrival and manage the check-in/check-out process.
Scheduling: Coordinate and manage appointments using our Electronic Health Record (EHR) system.
Communication: Handle multi-line phone systems, direct calls, and respond to patient inquiries with professionalism.
Administrative Support: Maintain digital and physical patient files, ensuring all HIPAA privacy regulations are strictly followed.
Office Flow: Work closely with clinical staff (Nurses and Doctors) to ensure patient flow remains on schedule.
Qualifications
Experience: Previous experience in a medical office or customer service role is preferred
Skills: Proficiency with computers and the ability to learn new software quickly. Familiarity with medical terminology is a plus.
Attributes: A calm demeanor under pressure, excellent multitasking skills, and a genuine desire to help people.
Professionalism: Punctuality, reliability, and a polished appearance.
Please send your resume to Oshkosh@seekcareers.com. Call/text 920-232-7322 or apply online at www.seekcareers.com.
Keywords: customer service, office assistant, receptionist, medical office
About SEEK Careers/Staffing
You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success . You'll find that the process is thorough and that your experience is personalized.
SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
ASK ABOUT OUR $100 SIGN-ON/REFERRAL BONUS PROGRAM!
$15-18 hourly 29d ago
Patient Services Representative
Wisconsin ENT
Front desk coordinator job in Oshkosh, WI
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! At ENT Specialists of Wisconsin, we believe in more than just work-we believe in balance, support, and a culture where every employee feels heard and valued. If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it. What Makes Our Workplace Special:
Flexible working hours for better work-life balance
Autonomy in your role and the ability to make a real impact
Growth opportunities and on-the-job training
A relaxed, casual environment with supportive, friendly coworkers
Fun company perks and a people-first culture
What You'll Do
Deliver exceptional customer service-every interaction matters!
Confirm online bookings and greet patients with warmth and professionalism
Verify patient demographics and scan insurance cards/documents
Answer incoming calls and assist patients with scheduling appointments
Prep patient charts for upcoming visits
Accurately enter and manage patient data in our EMR system
Collaborate with the team through EMR, email, and Microsoft Teams
What We're Looking For:
A high school diploma or equivalent
At least 1 year of experience in a customer service or office setting
Availability for full-time hours (40/week) M-F
Primary location(s): Oshkosh Clinic
Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
Why You'll Love Working Here:
Generous paid time off (starts accruing immediately!)
Schedule flexibility that fits your life
Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan + year-end profit sharing
Company-paid short- and long-term disability coverage
Paid holidays-including a personal “floating” holiday just for you
If you're looking to join a compassionate, dynamic team where people come first, apply today!
$30k-36k yearly est. 20d ago
Receptionist - Oshkosh, Wisconsin Regional Office
UMOS
Front desk coordinator job in Oshkosh, WI
Receptionist Job Compensation:
Stating $15.19 to $18.98/HR (Depending on Experience).
Receptionist Job Responsibilities:
Receives visitors and program applicants/participants in a customer-oriented manner, gives program information to callers and visitors and directs to appropriate staff member.
Informs visitors by answering or referring inquiries and notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
Operates telecommunication system by following manufacturer's instructions for house phone and console operation.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Use a variety of office equipment, such as the fax machines, photocopiers, scanners, and videoconferencing and be able to use several types of telephone systems along with email programs.
Will coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients, answers and relays calls and messages, with follow-up to recipient in a professional manner.
Open, sort, and distribute incoming correspondence, including faxes and email and schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies and verifying receipt of supplies.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques.
Prepares and modifies documents including correspondence, reports, drafts, minutes, contracts, memos, emails, and other documents as requested.
Maintains financial records, files, receipts; tracks invoices, billings, program data such as performance indicators, mailing lists, as well as other office records.
Assists in coordination of planned activities, workshops, conferences, travel arrangements, venue arrangements.
Attend meetings, conferences, workshops, and performs special projects and other related duties as assigned.
Qualifications:
High school degree and additional certification in Office Management preferred.
At least 6 months of equivalent experience.
Demonstrated ability either through education and/or experience, knowledge of corporate office protocol and customer service-oriented practices and procedures.
Demonstrated ability to speak clearly, pleasantly, and courteously, and must possess good listening/comprehension skills.
Must possess good organizational skills and have the ability to digest program facts and interpret them to visitors and applicants for services.
Knowledge and experience in recent computer software, word perfect/Microsoft Word, excel, with demonstrated ability to type minimum of 50 words per minute.
Bilingual Spanish speaking preferred.
Work Environment, Physical, and Sensory Demands:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions.
Physical Demands:
Employee is frequently required to stand, walk, sit, bend.
Occasionally required to lift and /or move up to 20 lbs.
Occasionally required to drive.
Frequently exposed to moderate temperature generally encountered in a controlled temperature environment.
Noise level in this work is usually quiet to moderate.
Tools & Equipment Used:
Phones, computer system.
Usage varies by position.
Additional Eligibility Requirements:
Employment with UMOS is contingent upon successful completion of a criminal background check prior to starting.
UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$15.2-19 hourly 1d ago
Medical Staff RN Quality Coordinator
Thedacare 4.4
Front desk coordinator job in Neenah, WI
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Medical Staff RN Quality Coordinator plans, prioritzes, implements, and coordinates projects related to provider quality, compliance and regulatory requirements. Facilitates the coordination of provider data analysis and improvement activities including Ongoing Professional Practice Evaluation (OPPE), Focused Professinal Practice Evalation (FPPE), and Peer Review cases. Interprets, evaluates, and reports data to improve quality and patient care outcomes using problem solving tooks to identify potential areas of improvement.
Monitors all aspects of the process to ensure compliance with regulatory and Joint Commission standards and Medical Staff Bylaws.
Job Description:
Key Accountabilities
* Collaborates with the Medical Staff department to develop and distribute quality data for the Focused Professional Practice Evaluation (FPPE) process and the Ongoing Professional Practice Evaluation (OPPE) according to regulatory requirements, accreditation standards, state and federal laws, and Medical Staff bylaws.
* Researches and recommends FPPE criteria and ensures that all new applicants undergo FPPE within established timeframes, following up with proctors and/or reviewers as necessary.
* Coordinates the provider's Ongoing Professional Practice Evaluation (OPPE) process including performing and preparing reports on initial clinical assessments for medical staff leaders.
* Collaborates with medical staff leaders in reviewing OPPE and identifying provider performance events within their departments and facilitating next steps to evaluate and drive improvement in individual provider performance.
* Analyzes, monitors, and reports on compliance and outcomes of provider quality indicators
* Assists with preparation of quarterly peer review reports that are reported up to appropriate System committees.
* Coordinates focus studies and researches medical literature when necessary to evaluate quality of care.
* Coordinates and attends Medical Staff Peer Review meetings and serves as a liaison between various committees to facilitate communication and referral of cases for further physician review.
* Oversees physician peer review data is entered in the appropriate database in a timely and accurate manner.
* Completes case reviews and analyses for contributing factors to the variance in care and/or complications including all Serious Safety Events, deaths and complications
* Assists with the development and coordination of projects that will enhance the Performance Improvement, Peer Review, and Patient Safety Program.
* Maintain continuous knowledge of Joint Commission and other regulatory standards/regulations, Medical Staff Bylaws and organizational policies and procedures pertaining to provider performance and peer review process Participate in Joint Commission survey activities as a PI and Peer Review expert to support ongoing
* Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Qualifications
* Bachelor of Science Degree in Nursing required, Master of Science in Nursing or other healthcare related master's degree preferred.
* Licensed RN in WI or ability to become licensed in WI
* Minimum five (5) years of acute care, hospital-based clinical experience in area of intended practice
* Certified Professional Medical Services Management (CPMSM) certification by the National Association of Medical Staff Services (NAMSS) is strongly preferred
* Excellent organizational, verbal and written communication skills required.
* Excellent interpersonal, customer service, and communication skills (oral and written).
* Must be proficient in MS Office Suite (Word, Excel, Access, Outlook) and Internet/Web.
Physical Demands
* Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
* Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
Work Environment
* Normally works in climate controlled office environment
* Frequent sitting with movement throughout office space
* Use of computers throughout the work day
* Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
.
Scheduled Weekly Hours:
40
Scheduled FTE:
1
Location:
CIN 3 Neenah Center - Appleton,Wisconsin
Overtime Exempt:
Yes
$37k-56k yearly est. 50d ago
2nd Shift Front Desk Agent
Rb Hospitality
Front desk coordinator job in Neenah, WI
The Best Western Premier Bridgewood Resort Hotel in Neenah, WI is currently seeking a qualified individual to fulfil the position of 2nd Shift FrontDesk Agent.
As a FrontDesk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering inquiries and resolving concerns, your goal will be to provide a memorable and comfortable experience that reflects our commitment to quality service and hospitality.
Schedule:
2nd Shift: 3 PM-11 PM.
Flexibility for weekends and Holidays is required.
Part-time or Full-Time Availability: Hours can be determined by you - ranging between 20-40 hrs/week.
About Us:
The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests.
Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated times.
Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center.
Discounted Hotel Stays: Special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations.
Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items with up to 3 guests.
Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Aflac Supplemental Insurance: Available for both full-time and part-time team members.
Paid Time Off: Earned after 1 year of employment for those averaging at least 20 hours a week.
401K Retirement Account: Company match of up to 3% for full-time team members.
Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members
Position Purpose:
The purpose of this position is to provide outstanding and personalized guest service as a single point of contact for information and assistance, both on property and via the telephone. To serve as a front-line guest contact for questions, concerns, and overall guest comfort and satisfaction.
Job Duties: This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned.
Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries.
Carry-out frontdesk responsibilities and clerical duties. This includes checking guests in and out, balancing reports, cash and credit cards, taking and processing reservations, operating the PMS and switchboard.
Provide a concierge level of guest assistance with offering information on hotel amenities, local attractions, and dining; assist with recommendations and dining reservations, event and service reservations. Full fill special requests in person or with the assistance of other staff members.
Process payments, manage reservations, and balance cash and credit reports.
Address and resolve guest concerns, striving for complete guest satisfaction.
Demonstrate professional and effective communication skills and basic math aptitude.
Ensure room status is up-to-date and notifies maintenance of room repairs immediately.
Maintain a neat and clean appearance at the frontdesk, lobby, and back office areas.
Follow security protocols for room keys and property.
Work collaboratively with team members to fulfill special requests and provide exceptional service.
Represent company in a friendly and professional manner.
Understand how to operate all hotel and room / suites equipment and amenities and be able to assist guest in such operation.
Perform all other related duties assigned.
Job Requirements / Qualifications:
Read, write, and speak English fluently.
Write legibly.
Neat, well - groomed appearance.
Must have flexible schedule to include weekends
Professional appearance and a friendly, service-oriented demeanor.
Hospitality or customer service experience preferred.
Strong communication skills, basic computer knowledge, and familiarity with Microsoft Office.
Ability to multitask effectively in a fast-paced environment.
Physical Requirements:
Prolonged standing: Most of the workday will be spent standing at the frontdesk.
Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage.
Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information.
Mobility: Ability to move around the frontdesk area to assist guests.
Visual acuity: Clear vision for reading information on computer screens and guest documents.
If you are detail-oriented, hard-working, reliable, and can work effectively in fast-past environment, we'd love to hear from you!
$27k-32k yearly est. Auto-Apply 60d+ ago
Unit Clerk
Evergreen Retirement Community 4.0
Front desk coordinator job in Oshkosh, WI
Evergreen is seeking compassionate and talented people to join the team in its Skilled Nursing Facility!
This position is 40 hours a week Monday-Friday. No weekends or holidays required. Wage range is based on experience $15-$18/hr. Hours are 8:00am-4:30pm T/Th/F and 9:30am-6:00pm M/W.
Benefits include medical, dental and vision insurance, paid vacation AND sick time, free access to fitness and aquatics center, and more! Click here to learn more about all the benefits and perks Evergreen has to offer.
Join our innovative organization and work for an industry leader in long term care!
Responsibilities include:
Be a resource to residents, families, and visitors
Respect and maintain confidentiality
Chart pertinent information in resident medical record
Perform various clerical tasks for assigned unit
Make resident appointments, schedule labs and follow up and check for lab reports
Arrange for resident transportation
Respond promptly to communications and follow through in a timely manner
Scan, file and keep up medical record room
The ideal candidate will have :
Strong organization skills
Experience with Microsoft Word, Excel, faxing and phone skills
Excellent written and verbal communication skills
Willing to help where needed
Ability to manage multiple priorities and work independently
Resume Required to be Considered
$15-18 hourly 7d ago
Patient Access Coordinator (part-time)
Green Bay Oncology
Front desk coordinator job in Green Bay, WI
SUMMARY OF DUTIES: The Patient Access Coordinator (part-time) is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic.
Verifies and updates patient demographic and insurance information.
Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts.
Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow.
Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs.
Anticipates bottlenecks in patient flow and proactively adjusts as necessary.
Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment.
Assists patients with scheduling and coordinating referrals for other testing and/or services.
Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols.
Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor.
Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better.
Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate.
Willingly accepts additional duties, as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent customer service skills.
Clear, concise verbal and written communication skills.
Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change.
Excellent keyboard skills; able to manage multiple computer applications at one time.
Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task.
Strong organizational skills and ability to prioritize work.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Knowledge of medical terminology.
QUALIFICATIONS AND EXPERIENCE:
High School Diploma, GED or equivalent work experience.
Experience in a customer service setting, preferably in a medical office or health care setting.
Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
This job operates in a health care setting where contact with patients who may have a contagious illness could occur.
Occasionally, exposed to hazardous chemicals
The noise level in the work environment is usually moderate.
Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms.
Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required.
Occasionally climb, balance, stoop, kneel and/or crouch.
Work is generally performed in an office setting; desk/cubicle with chair, computer and phone.
Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required.
Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Job Posted by ApplicantPro
$32k-40k yearly est. 14d ago
Patient Care Coordinator
Smile Brands 4.6
Front desk coordinator job in Appleton, WI
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Thur 7am to 4pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$19-$22
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$33k-40k yearly est. Auto-Apply 22d ago
Dental Receptionist (Bilingual English/Spanish)
N.E.W. Community Clinic 3.2
Front desk coordinator job in Green Bay, WI
The Dental Receptionist is the welcoming face and the calming voice of our practice/office, serving as the crucial first point of contact for all our patients/clients. In addition to fulfilling administrative duties, the receptionist is the bridge that connects our diverse community to the care/services they need. The receptionist will use their natural ability to communicate clearly and empathetically in both Spanish and English to ensure that every individual, regardless of their native language, feels comfortable, understood, and at ease from the moment they step through our doors or call us on the phone.
Essential Functions of the Job: [Other duties may be assigned.]
* Greet all patients and visitors who enter the clinic.
* Display professionalism and use a pleasant voice and friendly manner in the office environment.
* Complete all phases of patient intake, starting patient electronic records, documenting chief complaints, screening financial eligibility, and collecting fees according to the sliding fee scale.
* Accurately input patient data into patient record and update as necessary.
* Update and complete necessary financial information to determine eligibility for the clinic, asking patients for insurance card or proof of income, then verifying with financial screening information.
* Assist patients as necessary to complete forms.
* Schedule patient appointments efficiently to maximize availability and keep schedule running smoothly.
* Accurately complete checkout process. Collect and post payments, making any necessary adjustments in the ledger.
* Answer and direct clinic telephone calls. Respond to messages.
* Document patient concerns, complaints, or requests, and inform the director of any requiring additional attention.
* Help to arrange special services for patient visits, including interpreter services and transportation.
* Work with assistants to address schedule changes.
* Make calls to confirm appointments. Send patients emails and text messages about their appointments as needed.
* Maintain strict adherence to HIPAA.
* Assure that all confidential information is secure, locking computer equipment and logging off telephones at the end of the day and any other time the reception area is vacant.
* Verify daily payment collection at the end of the day, identifying the source of any discrepancies. Inform the director of any need for change.
* Collect all cash, checks and credit card receipts and verify weekly deposit report. Deliver all materials to the director. Inform the director of any discrepancies.
* Assume general clerical duties.
* Restock forms and office supplies as needed throughout the clinic. Inform the director of the need for additional forms and office supplies.
* Post signs on clinic entrance, when needed, regarding clinic closing or changed hours.
* Assist with office equipment maintenance, notifying director of any necessary maintenance.
* Provide patients with information on clinic policies and services. Redirect patients to other resources and agencies as needed.
* Collaborate with staff from other departments as needed.
* Assist and work with students and NWTC staff.
* Maintain cleanliness of the clinic reception area.
* Translate when necessary.
Qualifications and Education Requirements
* Education - High school diploma
* Experience - Previous employment in an administrative position performing customer service. Previous experience in a clinic setting is preferred, but not required.
* Expertise - Understanding of professional customer service. Training in record maintenance and infection prevention is preferred. Skilled in basic computer operation and programs, and the ability to learn new software.
* Language - Comprehend and use basic language, written and spoken, to professionally communicate information and ideas. Fluency in Spanish is strongly desired.
Preferred Skills
* Ability to display professionalism in a healthcare setting.
* Ability to work well with a diverse population with varied lifestyles.
* Ability to communicate effectively in English and Spanish with patients, clinic staff, students, volunteers, and director. Ability to communicate business messages effectively.
* Ability to navigate a variety of computer programs and learn new software quickly.
Required Credentials, Certification, Licensure
* Bilingual English/Spanish
How much does a front desk coordinator earn in Green Bay, WI?
The average front desk coordinator in Green Bay, WI earns between $26,000 and $40,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Green Bay, WI