Front desk coordinator jobs in Imperial Beach, CA - 680 jobs
All
Front Desk Coordinator
Front Desk Receptionist
Patient Care Coordinator
Front Office Coordinator
Medical Receptionist
Front Office Assistant
Patient Representative
Patient Care Representative
Front Desk Agent
Patient Care Service Representative
Modena Allergy + Asthma
Front desk coordinator job in San Diego, CA
Job DescriptionAbout Us
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.
Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.
At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.
Position Summary
We are seeking a highly skilled and compassionate Patient Care Services Representative to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday.
This role will be based primarily in our Sorrento Valley clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences.
Key Responsibilities
Front Office & Administrative Duties:
Greet patients and visitors warmly and professionally.
Manage check-in and check-out processes, verify insurance, and collect co-pays.
Schedule patient appointments, testing, and follow-ups in collaboration with providers.
Submit and track prior authorizations, including verifying insurance and submitting required documentation.
Answer incoming calls and respond to patient inquiries with courtesy and accuracy.
Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system.
Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies.
Assist with emergency response protocols by alerting clinical staff as needed.
Contribute to the onboarding and training of new team members to build support and cross-functional skills.
Clinical & Patient Care Duties (if MA certified):
Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing.
Administer allergy and immunotherapy injections following clinical safety protocols.
Prepare and maintain allergy serum and oral desensitization vials.
Monitor and document patient vitals and treatment responses.
Support physicians and advanced practice providers during clinical consultations and procedures.
Educate patients and families on allergy and asthma care plans and treatment options.
Respond to and manage allergic reactions, including emergency interventions when needed.
Escort patients to exam rooms and prepare for provider exams.
Assist in preparing asthma action plans, Epinephrine training, and discharge instructions.
Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols.
Assist with clinical prior authorizations under the direction of a supervisor.
Additional responsibilities as assigned.
Qualifications & Requirements
Education: High school diploma or equivalent required.
Experience: 3+ years of experience in a frontdesk, medical receptionist, or Medical Assistant (MA) role.
Experience with insurance verification, scheduling, and electronic health records preferred.
Licensure & Certifications:
Certified or Licensed Medical Assistant (California), if performing clinical duties.
CPR certification (or willingness to obtain upon hire).
Skills & Abilities:
Strong interpersonal, customer service, and communication skills.
Excellent organizational and multitasking ability in a clinical setting.
Knowledge of medical terminology and EHR systems.
Familiarity with HIPAA and OSHA compliance standards.
Ability to remain composed in fast-paced and emergency situations.
Commitment to patient confidentiality and high-quality service delivery.
Preferred Qualifications:
Prior experience in allergy, immunology, or respiratory care settings.
Comfort with performing skin testing and pulmonary diagnostics.
Experience submitting and managing insurance prior authorizations.
Compensation
The hourly range for this position is $20.00-32.00/hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Physical Requirements
Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
What We Offer
Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay
Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth
If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!
California Consumer Privacy Act (CCPA) Notice
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.
$20-32 hourly 15d ago
Looking for a job?
Let Zippia find it for you.
Front Desk Coordinator - Chula Vista, CA
The Joint Chiropractic 4.4
Front desk coordinator job in Chula Vista, CA
FrontDeskCoordinator - Part Time (Monday & Saturday)
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized frontdesk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Mondays and Saturdays.
Compensation and Benefits
Starting pay: $16 to $18 per hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$16-18 hourly Auto-Apply 60d+ ago
Care Coordinator Cancer Screening
Opsam Health
Front desk coordinator job in Chula Vista, CA
Job title
Care Coordinator - Accelerated Cancer Screening
Reports to
Health Navigator Supervisor, Medical Director
Status
Full-Time (1 Year Grant Funded Position)
Salary
$22.00 - $24.00
OPSAM HEALTH MISSION
We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay.
OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.
JOB PURPOSE
The Care Coordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for reducing cancer screening care gaps for Opsam Health patients
Oversee clinic care coordinator's daily huddle regarding cancer prevention screening efforts
Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers
Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care
Audit chart records in eClinicalWorks for cancer screening and follow up reports
Assist patients with referrals related to breast, cervical and colorectal abnormalities
Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared
Request medical records from outside care providers and upload to ensure accurate and complete medical record
Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services
Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening
Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management
Other duties assigned as needed
Qualifications
Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical care coordination experience.
Knowledge of medical terminologies
Experience working in a large clinic setting
Experience working with Health Insurance plans
Knowledge of scheduling medical appointments and prior authorization processes.
Experience with electronic medical records
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint)
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
$22-24 hourly Auto-Apply 38d ago
Dental Patient Care Coordinator
Refined Dentistry La Jolla
Front desk coordinator job in San Diego, CA
Job Description
FrontDesk / Scheduler / Treatment Coordinator - La Jolla, CA Full Time | Private Fee-for-Service Practice
Our exceptional fee-for-service dental practice is seeking a reliable and personable team member to handle frontdesk responsibilities, phones, greet and check out patients, patient scheduling, confirming appts and treatment coordination. We pride ourselves on providing outstanding care in a supportive and professional environment.
Compensation:
$28-$29 per hour, based on experience
Monthly bonus opportunities
Schedule:
Monday, Tuesday, Thursday: 8 AM-5 PM
Wednesday: 7:30 AM-4 PM
Friday: 7 AM-1 PM
Qualifications:
Minimum of 3 years of experience in a dental practice
Comfortable discussing financial arrangements with patients
Strong communication and organizational skills
Friendly, professional, and patient-focused demeanor
Responsibilities:
Present and explain treatment, address patient concerns and questions
Assist patients in prioritizing treatment and establishing scheduling and payment
Manage scheduling and all frontdesk duties
Perform general office tasks and other duties as assigned
If you are a motivated dental professional who enjoys helping patients feel comfortable and confident about their care, we'd love to meet you. Please apply today!
Skills:
General Practice
Fee for Service
Eaglesoft
Insurance
Cosmetic
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$27-$29/hour
$28-29 hourly 27d ago
Patient Care Coordinator Arabic Speaking
Serene Health
Front desk coordinator job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Bilingual in English & Arabic Required
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 27d ago
Medical Receptionist
e Cancercare
Front desk coordinator job in Chula Vista, CA
Job Purpose: The Patient Concierge is the first point of contact for patients, and family members in the Comprehensive and Imaging centers. Essential Functions: * Greet patients and families. * Answer center telephones, distribute faxes, and prepare customer files.
* Schedule patient appointments.
* Receive and correctly record receipts of patient payments.
* Enter, verify and update patient demographic and insurance information.
* Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
* Process requests for records from outside sources.
* Scan data into document imaging software.
* Regular attendance and punctuality.
* Contributes to team effort by accomplishing related results as needed.
* Ensures that all processing and reporting deadlines are consistently achieved.
* Perform any other functions as required by management.
Qualifications and Education Requirements
* Ability to work a flexible schedule (including overtime, and weekends), as necessary.
* Ability to type 40 wpm.
* Valid Driver's license & reliable transportation.
* High School Diploma or equivalent.
* Experience accessing and updating an EMR system.
Preferred Skills
* Knowledge of medical terminology.
* One year of office experience preferred.
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation
$33k-41k yearly est. 60d+ ago
Front Desk Receptionist
Biophase Solutions
Front desk coordinator job in San Diego, CA
Job DescriptionFront Desk Receptionist (Contract) Onsite | Torrey Pines, San Diego, CA $20-25/hr | 3-Month Assignment (Potential for Extension) About the Role: BioPhase is seeking a detail-oriented and personable FrontDesk & Office Coordinator to support day-to-day office operations at our client site in Torrey Pines. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys being the face of the company. You'll oversee frontdesk reception, facilities coordination, and general administrative support while ensuring a welcoming and efficient workplace for employees and visitors.Key ResponsibilitiesReception & Visitor Experience
Greet and assist guests, manage sign-ins, and issue visitor badges
Maintain a professional, organized lobby and front-of-house appearance
Coordinate deliveries, shipments, and temperature-sensitive materials
Office & Facilities Operations
Serve as the main contact for facility issues, repairs, and maintenance requests
Work closely with building management and vendors for upkeep and safety
Ensure shared spaces remain clean, stocked, and well-maintained
Office Management & Administration
Order and track office, kitchen, and breakroom supplies
Assist with new employee onboarding (badges, workspace setup, IT coordination)
Support internal events, meetings, and general office communications
Process invoices, track expenses, and maintain administrative records
Safety & Compliance
Enforce visitor and badge protocols
Support safety and emergency procedures as needed
Qualifications
3+ years of experience in office administration, facilities coordination, or operations (biotech or similar environment preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficiency with Microsoft Office Suite
Service-oriented and proactive mindset
Ability to lift up to 25 lbs. and perform occasional physical office tasks
Schedule: Monday-Thursday, 7:00 AM-4:00 PM | Friday, 7:00 AM-2:00 PM
Type: Full-time, Onsite Contract (3 months, with potential to extend)
$20-25 hourly 8d ago
Patient Care Coordinator
Total Vision
Front desk coordinator job in San Diego, CA
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the frontdesk organized at all times.
Opening and closing procedures determined by practice.
Required Skills/Knowledge:
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.
Qualifications:
High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
$33k-50k yearly est. 2d ago
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Samahan Health Centers
Front desk coordinator job in San Diego, CA
Job Title: FrontDesk Representative Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time Salary Range: $21.00 - $24.00 per hour ABOUT OPSAM HEALTH CENTERS At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The FrontDesk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
* Greet patients, visitors, and staff in a friendly and professional manner.
* Assist patients with check-in and check-out processes.
* Provide information about clinic services, hours, and policies.
* Answer incoming phone calls, route calls appropriately, and take messages.
* Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
* Schedule, reschedule, and confirm patient appointments.
* Manage daily appointment logs and communicate changes to clinical staff.
* Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
* Maintain organized patient records and ensure proper documentation.
* Verify insurance eligibility and assist patients with completion of forms.
* Collect and process frontdesk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
* Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
* Adhere to all HIPAA and FQHC confidentiality requirements.
* Follow established protocols for patient identification and consent.
* Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
* Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
* Assist in maintaining a clean and organized frontdesk and waiting area.
* Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
* High school diploma or equivalent required; some college preferred.
* Previous experience in a medical office, clinic, or customer service setting required.
* Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
* Excellent interpersonal and communication skills.
* Strong organizational and multitasking abilities.
* Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
* Ability to sit or stand for extended periods.
* Ability to lift or move up to 15lbs. occasionally.
Work Environment:
* Fast-paced, patient-centered clinic environment.
* Regular interaction with patients, staff, and community partners.
* Occasional evening or weekend hours may be required.
Compensation and Benefits:
* Competitive hourly rate based on experience.
* Comprehensive benefits package including medical, dental, vision, and 401K.
* Paid time off and holiday leave.
* Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour. We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
$21-24 hourly 6d ago
Patient Care Coordinator
Smile Brands 4.6
Front desk coordinator job in El Cajon, CA
Bright Now! Dental in El Cajon is seeking a motivated and compassionate Patient Care Coordinator to join our growing team. This role is ideal for a dental professional who enjoys patient education, treatment presentation, and helping patients move forward with confidence in their care.
Schedule (days/hours)
5 days
Responsibilities
* Welcome patients and create a positive, caring first impression
* Coordinate patient appointments and support efficient scheduling
* Communicate treatment recommendations and next steps in partnership with the clinical team
* Review insurance benefits and assist patients with financial questions
* Follow up with patients regarding outstanding or recommended care
* Ensure accurate patient records and documentation
* Support a smooth, high-quality patient experience throughout the visit
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-21 hourly Auto-Apply 29d ago
Dental Front Office
Midland Orthodontics
Front desk coordinator job in Poway, CA
Job Description
Midland Orthodontics | Poway, CA
Midland Orthodontics is a busy, growing orthodontic practice in Poway, and we're looking for an amazing Part-Time Front Office Receptionist to join our team.
This role starts with Fridays (9:00 AM - 6:00 PM) and every other Saturday (8:00 AM - 3:00 PM), with the opportunity to grow into more days as our practice continues to expand.
We're searching for someone who is warm, professional, and energetic - someone who loves people and takes pride in creating a great first impression for every patient who walks through our doors or calls our office.
What We're Looking For
A friendly, confident, and welcoming personality
Excellent communication skills in person and over the phone
Bilingual in Spanish is a huge plus
Comfortable using Mac computers and modern office software
A fast learner who is patient and adaptable in a fast-paced environment
A strong work ethic and positive, team-oriented attitude
Key Responsibilities
Warmly greeting and checking in patients as they arrive
Answering phone calls from new and current patients with professionalism and care
Scheduling and rescheduling patient appointments
Managing patient records and updating information
Collecting and processing payments
Verifying insurance information and assisting with basic billing questions
Sending appointment reminders and following up on missed or upcoming visits
Supporting the clinical and administrative team to keep the office running smoothly
Why Midland Orthodontics
We are a high-energy, patient-focused orthodontic practice that takes pride in providing exceptional care and an outstanding experience for every family we serve. Our team works hard, supports each other, and genuinely enjoys coming to work.
If you love people, enjoy staying organized, and want to be part of a growing, positive workplace, we would love to meet you.
We are looking to hire ASAP.
Skills:
Bilingual
Spanish
Compensation:
$20-$25/hour
$20-25 hourly 3d ago
Medical Receptionist / La Mesa / Full Time (582)
Sharp Community Medical Group
Front desk coordinator job in La Mesa, CA
Job Title: Medical Receptionist Job Type: Full Time
Schedule: Monday-Thursday. Office is closed on Fridays and weekends Hourly Range: $20.00 - $22.00 (based on level of experience)
About Us:
A growing gastroenterology practice in La Mesa, staffed by four experienced providers delivering comprehensive digestive care, from routine screenings to advanced procedures.
Job Description: The Medical Receptionist plays a critical role in delivering a welcoming and seamless patient experience. This highly visible, patient-facing role is responsible for the front office operations, including check-in/check-out, appointment management, insurance verification, and maintaining an efficient and friendly frontdesk environment. The ideal candidate thrives in a fast-paced clinical setting, multitask oriented, demonstrates exceptional communication skills, and ensures that every patient interaction reflects our standard of care and service excellence. Key Responsibilities:
Manage incoming calls including scheduling appointments and addressing patient inquiries.
Exhibit friendliness and courtesy in interactions with patients and co-workers.
Adhere to HIPAA regulations for patient information confidentiality.
Inform patients of any appointment delays and manage concerns with professionalism.
Schedule and confirm follow-up appointments.
Comply with all safety guidelines and policies.
Qualifications:
Must have at least 1 year of EPIC experience in a healthcare setting
Empathetic and patient-focused approach.
Proven experience in a receptionist role, preferably within a medical setting.
Proficient in phone etiquette and managing multiple lines.
Strong organizational skills and attention to detail.
Strong communication and interpersonal skills.
Demonstrated self-motivation and drive.
Ability to effectively multitask in busy environments.
Record of consistent attendance at previous employment.
Prior experience in a medical office setting.
Bilingual skills in Spanish a plus
What we Offer:
Medical benefits after 90 day probation
San Diego Gastroenterology Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.
$20-22 hourly Auto-Apply 52d ago
Front Desk Receptionist
United Surgical Partners International
Front desk coordinator job in Oceanside, CA
Center for Endoscopy is hiring a Full Time FrontDesk Receptionist Center for Endoscopy is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families. At Center for Endoscopy, we believe health and care are inseparable. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time.
Pay Range: $24.00 - $28.00/hour (Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.)
Bilingual (English/Spanish) is a plus
Job Summary:
* The Receptionist interfaces with patients and families, physicians, vendors and staff
* Admit patients and process their paperwork; Update patient demographics/information in system
* Collect balances due and document in the billing system
* Handle funds per office procedure
* Answer incoming phone calls
* Assist with chart prep and other business office duties necessary
* Coordinating with office on scheduling for procedures and anesthesia coverage
* May be asked to float to other locations for staff coverage
* MUST be reliable, dedicated, personable, professional and have a strong attention to detail.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:
* Medical, dental, vision, and prescription coverage
* Life and AD&D coverage
* Availability of short- and long-term disability
* Flexible financial benefits including FSAs and HSAs
* 401(k) and access to retirement planning
* Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Required Skills:
Qualifications:
* High school graduate or equivalent.
* One year previous experience or some health care clerical experience or medical terminology preferred.
* Must have the skills necessary to operate office equipment that are required to fulfill job duties.
* Medical terminology and computer experience beneficial.
* Good communication skills.
$24-28 hourly 8d ago
Front Office Receptionist
El Cajon 4.1
Front desk coordinator job in El Cajon, CA
Pay: $17.00-$20.00 hourly
Front Office Receptionist
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Front Office Receptionist- Lead, Support & Drive Results! Precision Tune Auto Care is seeking a motivated Front Office Receptionist to support our service and tire teams while helping drive sales and maintain shop productivity. If you're organized, customer-focused, and enjoy a fast-paced environment, this role is perfect for you! What We Offer
Competitive pay
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
6 paid holidays off
What You'll Do:
Support the Store Manager in daily operations, customer service, and sales across service labor, parts, tires, and fleet.
Handle POS transactions, inventory, and vendor procurement processes.
Closing duties which entail reconciliation of cash and credit card transactions.
Act as the primary supervisor in the absence of management.
Maintain a clean, organized, and safe shop.
What We're Looking For:
High School Diploma or GED.
1+ year of experience in automotive service; sales experience preferred.
Valid driver's license.
Strong customer service, communication, and cash-handling skills.
Leadership or work-lead experience.
Comfortable using upsell techniques.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 20 lbs; frequent standing, walking, bending, stooping, kneeling, and reaching.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$17-20 hourly Auto-Apply 16d ago
Medical Office Receptionist
Lifestance Health
Front desk coordinator job in San Diego, CA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Overview
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: 20.25-21.25 Hourly
Location: 11515 El Camino Real, STE 100, San Diego, CA 92130
Duties & Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-KO1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$32k-41k yearly est. 4d ago
Front Desk Coordinator
Military, Veterans and Diverse Job Seekers
Front desk coordinator job in San Diego, CA
MINIMUM QUALIFICATIONS:
Three (3) years previous related experience in a large complex healthcare setting.
Demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills and be able to work between multiple systems during calls.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Be able to maintain strict confidentiality. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
Be a self-starter who is accountable, open to new ideas, creative, and flexible.
Demonstrated ability to work in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
PREFERRED QUALIFICATIONS
Highly preferred bilingual Spanish.
Healthcare experience.
Experience using EPIC Cadence.
Experience using FinancialLink, TravelLink, and BLINK.
Knowledge of medical/scientific terminology.
Knowledge of policies and procedures regarding pre- and post-award, purchasing, pay authorization, travel, and entertainment expense reimbursement.
SPECIAL CONDITIONS
Must be able to work various hours and locations (including weekends and evenings) based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
$32k-41k yearly est. 60d+ ago
Dental Front Office Receptionist
Bernardo Dental Care
Front desk coordinator job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Looking for a motivated, team player proficient with answering phones, scheduling patients, insurance eligibility verification, insurance claims and treament presentation in a family dental practice. Office works from Mon-Thu 8am to 5pm.
$32k-41k yearly est. 8d ago
Dental Front Office
Pegah S. Salami, DMD
Front desk coordinator job in San Diego, CA
Job Description
Private office looking for a fun social front office person to join their team. We need help with marketing , both internal and external. Other duties include check-in/out of patients, collecting copays, answering phone calls and scheduling.
Skills:
General Practice
Marketing
Intraoral Photos
PPO
Scheduling
Social Media
Treatment Planning
Dentrix
Benefits:
Bonuses
$32k-41k yearly est. 5d ago
Standardized Patient
Strategic Operations Inc. 4.1
Front desk coordinator job in San Diego, CA
Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training.
Summary
A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance.
Job Duties
Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios.
The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case.
The SP will remain in a specific “character” when responding to the learner's questions.
The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance.
The SP may be recorded or videotaped during the simulation.
The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case.
The SP will perform miscellaneous job-related duties as assigned.
The SP may from time to time be required to perform the duties of a general or casualty actor/role player.
Knowledge, Skills, & Abilities Required
Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings.
Ability to understand, follow directions, and provide feedback - after action report.
Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor.
The individual must have a professional demeanor.
Must enjoy working with people and understand the importance of the position.
Qualifications
The ability to, read, write, and speak English is required.
Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary.
SPs are assigned based on experience and specific demographic requirements.
Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.
$36k-43k yearly est. Auto-Apply 60d+ ago
Front Office Coordinator
Mindpath Health
Front desk coordinator job in San Diego, CA
Make a Difference. Grow in Your Career. Thrive with Us.
About the Role
At Mindpath Health, we're on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.
The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages frontdesk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.
This role is full-time (40 hours/week, Monday-Friday) onsite in our San Diego (Innovation) office.
What You'll Do
Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone
Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner
Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms
Collect, verify, and update patient demographic and insurance information
Assist patients with understanding Mindpath Health policies, procedures, and services
Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)
Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement
Identify patient satisfaction concerns and contribute recommendations for resolution
Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards
What You'll Bring
Experience using EMR/EHR and/or practice management systems required
High school diploma or equivalent
2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role
1+ year of customer service experience, preferably in a healthcare setting
Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing
Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff
Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
Ability to remain calm, professional, and effective when assisting upset patients or families
Excellent verbal and written communication skills
Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
Effective problem-solving skills, sound judgment, and the ability to think independently under pressure
Ability to work both independently and collaboratively as part of a team
Commitment to maintaining strict confidentiality of all personal and protected health information
Compensation
The pay rate for this position is $23 per hour.
Why Join Mindpath Health?
When you join our team, you're not just accepting a job, you're stepping into a community built on support, inclusion, and growth.
Benefits & Perks
Medical, Dental, and Vision coverage
Employee Assistance Program (EAP)
Life & Long-Term Disability Insurance
401(k) with employer match
Paid time off starting at 15 days per year
Paid parental leave
Tuition reimbursement
About Us
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.
If you're looking for a purpose-driven organization where your work truly matters, we'd love to meet you.
Mindpath Health is proud to be an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees.
How much does a front desk coordinator earn in Imperial Beach, CA?
The average front desk coordinator in Imperial Beach, CA earns between $29,000 and $46,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Imperial Beach, CA
$36,000
What are the biggest employers of Front Desk Coordinators in Imperial Beach, CA?
The biggest employers of Front Desk Coordinators in Imperial Beach, CA are: