Front desk coordinator jobs in Jacksonville, NC - 105 jobs
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Front Desk Coordinator
Patient Care Coordinator
Front Desk Agent
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Medical Receptionist
Patient Care Representative
Patient Access Representative
Patient Care Coordinator
Atlantic Medical Management 4.2
Front desk coordinator job in Jacksonville, NC
Atlantic Medical Management (AMM) is hiring a CMA or RMA to work as our Patient Care Coordinator for the Care Management (CM) Department. AMM is a corporate medical management firm that is dedicated to improving patient care. The Patient Care Coordinator is responsible for coordinating a range of activities/tasks with patients. They will work within the scope of practice, and in concert with the Primary Care Provider, patients, caregivers, family members, and other members of the Care Management team. Local travel may be required. Expand your experience and be apart of our new Care Management Team!
Essential Functions:
Serve as a liaison among the patient/family, community services, primary car providers, specialists, and other care team members to coordinate services
Identify and address barriers that impede health outcomes
Implement Care Management interventions per the patient's care plan
Provide education to patient/family within scope of practice under the direction of the Care Managers- Registered Nurse or Licensed Clinical Social Worker
Processes referrals from members of the Care Management Team appropriately, accurately, and timely according to our established workflows
Documents all interactions with patients/others appropriately
Schedules/verifies appropriate medical appointments for the patients as needed
Maintains appropriate patient documentation in the Care Management documentation platform, in accordance with organizational policies and procedures
Adhere to AMM, organizational, privacy and security policies alongside HIPAA regulations to ensure that patient and network data are properly safeguarded
Attend departmental and corporate meetings, local and regional trainings, or other events as required
Willingly performs other duties assigned
Qualifications:
Certified Medical Assistant or Registered Medical Assistant
Minimum of 2 years of experience in a medical or behavioral health environment
Additional Skills Required:
Excellent verbal communication skills. Must be able to work with changing priorities
Requires excellent organizational, problem solving and critical thinking skills
Must be able to interact with individuals of all cultures and levels of authority
Requires the ability to maintain confidentiality
Must be able to work independently as well as collaboratively within the interdisciplinary team
Benefits:
401(k)
Health, Dental, and Vision insurance
AFLAC
Paid time off
$23k-28k yearly est. 60d+ ago
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AEC - Patient Care Representative
Us Eye
Front desk coordinator job in Kinston, NC
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Albemarle Eye Center: Dr Jitendra Swarup and the vision care experts at Albemarle Eye Center provide a wide range of ophthalmic services in the Edenton, Elizabeth City, Kinston, Kitty Hawk, and Washington locations. We are pleased to offer services ranging from LASIK laser eye surgery, LenSx Laser Cataract Removal, oculoplastics, glaucoma treatment, in addition to routine eye exams and contact lens fittings. Our team of eye doctors is proud to provide personalized service with an unparalleled commitment to excellence. Our practice is dedicated to providing you and your family with quality eye care and state-of-the-art medical and surgical treatment.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
Cross-check and update next-day charts as evidenced by the appointment schedule.
Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
Complete appointment confirmation calls based on the patient appointment schedule.
Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
Fill out essential reports and forms as requested.
Additional administrative responsibilities as needed.
Competencies:
Demonstrated knowledge of material, methods, instruments, and equipment.
Demonstrated ability to read, write, and perform mathematical calculations.
Ability to follow oral and written instructions.
Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
High school diploma.
Experience with Microsoft Office products.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.
Associate's degree (preferred).
Position Type and Expected Hours of Work:
This is a full-time position located in [CITY, STATE]
Days and hours are
Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$30k-39k yearly est. 2d ago
Patient Care Coordinator/Medical Receptionist
Synergy Physical Therapy & Sports M
Front desk coordinator job in Jacksonville, NC
Full-time Description
Synergy Physical Therapy & Sports Medicine in Jacksonville, NC
is seeking to hire a Patient Care Coordinator/Medical Receptionist.
This position may be for you if you are a positive, dynamic, self-motivated, well-organized, task- oriented, reliable, solution-oriented professional who is a quick learner and loves being part of a team to deliver an outstanding patient experience. Willingness and proven ability to perform accurate, high quality work in a fast-paced environment while maintaining a professional, compassionate demeanor is mandatory. Do NOT apply unless you have verifiable medical receptionist/front office experience or degree and internship specific to the role of a Medical Front Office Receptionist. Bachelor's degree and prior experience in a fast-paced office setting preferred. This position is NOT for you if you do not like answering the phone, are not committed to being productive during the work day, are unable to work as part of a team, require micro-management, spend more time focusing on problems than solutions, engage in office drama and gossip, have no interest in helping patients have an outstanding experience, don't like helping people who are in pain, are resistant to change and are unable to take charge of your environment and role. If you have had poor attendance at your prior jobs do NOT apply - reliability is a must. This is a front office position requiring direct patient interaction throughout your work day. This is NOT a back-office role, management role, Insurance billing position or a medical assistant/clinical position.
Front-desk daily duties: perform weekday opening through closing tasks of phone management, greeting/arriving patients in EMR system, collecting patient copays/coinsurances and deductibles upon patient check in, scheduling out full treatment plan for appointments after initial evaluation, completing accurate data entry with intake/registration/processing of new patients, rescheduling appointments as needed, performing patient visit phone call reminders, and managing accurate patient accounts. Assist with in-house promotion and internal marketing processes.
Insurance coordination/verification: Perform efficient verification of patient insurance benefits prior to first visit via phone systems and online verification portals, accurate data entry of insurance information into patient chart in EMR system, confident and accurate explanation of patient insurance coverage face to face with patient at initial appointment, and handle objections to care related to insurance coverage or out of pockets costs. Set up payment plans thru Care Credit and cash self-pay programs.
Patient Care Duties: You will help prepare patients for their appointments, take vitals, aide in room preparation, and scheduling.
This is a full-time position in a well-established, locally owned physical therapy clinic in Jacksonville, NC. We are open Monday thru Friday and you must be available to work any and all hours from 7:45 am to 6:15 pm Monday thru Friday. Current hours of operation for patient care are Mon/Wed 9-6pm,Tue/Thur 8-5:40 pm, Friday 8-4pm.
The salary and benefit package is competitive, with bonuses for exceptional performance. If you are a Rock Star candidate, complete the following: Submit your cover letter and resume. No phone calls please.
Must be able to pass employment screening including background check and drug screening. Seeking local candidates only. We do not provide relocation assistance for this position.
PLEASE NOTE: We dedicate ~ 3 months of intensive on the job training to every new hire to ensure they develop the appropriate skills and expertise to excel as a team member. If hired for the position and you leave prior to the end of your 90-day introductory period (either due to termination by us or resignation) you will be responsible for repayment of all initial employee processing fees (drug testing and back ground check), uniform costs and educational/training materials costs.
If you are NOT committed or available to maintain employment with us for ~ 1 year after hire, then you are not the right candidate for us.
Job Type: Full-time Salary: $11.00 - $15.00 per hour Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Healthcare setting:
Outpatient
Private practice
Medical specialties:
Physical Therapy
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Jacksonville, NC 28540: Reliably commute or planning to relocate before starting work (Required)
Experience:
Medical receptionist: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Requirements
Experience:
Medical receptionist: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Salary Description $ 11 - $14 / hour
$11-15 hourly 60d+ ago
Patient Access Clerk (72675)
Onslow Memorial Hospital 4.0
Front desk coordinator job in Jacksonville, NC
Patient Access Clerks performs imperative duties, including but not limited to the registration of all patients accurately and efficiently to include in-house admissions, outpatient diagnostic patients, emergency room patients, pre-registrations for scheduled surgeries and OB care, all patient type “8” patients, special clinic patients and any other patient requiring a record of service. Conduct insurance verification, data entry, filing protected health information (PHI), and point of service collections, while maintaining patient relations and customer satisfaction. Maintain patient flow and prioritize appropriately. Provide cooperative and courteous service to all customers, internal as well as external. Adhere to the Code of Conduct. Support co-workers in a team environment. Assist with any questions or concerns from internal and external customers. Maintain at all times a professional and pleasant manner that promotes credibility, confidence and trust between the clients of this facility. Communicate and work effectively and harmoniously with team members. Demonstrates an understanding of age specific population and how it relates to the appropriate provision of care, which this includes infants, children, adults and elderly. Maintain the privacy of patients at all times.
Qualifications
Education/Certifications:
High School Graduate or Equivalent.
Experience:
Minimum 1 year experience in healthcare setting such as hospital or physicians office or 1 year experience related to customer service or working with public
$26k-30k yearly est. 9d ago
Front Desk Agent
MCR Hotels
Front desk coordinator job in Jacksonville, NC
TownePlace Suites Jacksonville, NC
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude:Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure:Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills:Must be able to convey information and ideas clearly.
Hospitality and Guest Service:Must have a desire to serve all guests.
Age Requirement:Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks:Clock in/out for breaks at the designated time on your schedule.
Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-29k yearly est. 8d ago
Front Office Staff
Carolinas Dentist
Front desk coordinator job in Wilmington, NC
Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment
Educate, consult and present patient treatment plans
Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
File insurance pre-determinations
Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
$26k-33k yearly est. 4d ago
Front Desk Specialist
Accomplish Health Services, LL
Front desk coordinator job in Wilmington, NC
Accomplish Health is a digital obesity medicine clinic providing science based, stigma free care. Wellness is a human right so we've created a person-centric model that expands access to and efficacy of treatment for metabolic conditions like obesity and diabetes. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness.
Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We're building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. We're also creating clinical tools that help providers personalize the experience for each patient and maximize the affordability and accessibility of the care each patient needs. We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged.
We are looking for talented and passionate people to join our team and be part of working towards our mission. The FrontDesk Specialist role is a mix of operations, clinical support, data analytics, internal strategy and business planning, all of which are vital to the success of Accomplish Health. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing and become an instrumental part of the team.
Key Responsibilities: FrontDesk Duties:
Communicate with patients via phone, email and portal to prepare them for virtual visits
Manage appointment scheduling, confirmations and cancellations
Verify insurance and patient eligibility in advance of appointments
Collect and process copayments or outstanding balances through secure payment portals
Maintain accurate and up-to-date electronic medical records (EMR)
Triage messages, route calls, and coordinate follow-up communication
Ensure patients have necessary access links, log-in instructions, and tech support if needed
Monitor virtual waiting rooms and ensure timely patient flow
Clinical Duties:
Conduct pre/post visit screenings including reviewing patient history, medications, and symptoms
Document patient intake and clinical notes accurately in the EMR
Provide patient education and instructions after visits (via phone, email, or secure messaging)
Follow up on lab orders, imaging referrals, and prescription refill requests
Communicate care plans or results under provider direction
Support remote workflows for documentation, quality assurance, and virtual care protocols
Your Experience & Skills:
Bachelor's degree in related field
Prior experience in the Healthcare industry preferred
Ability to show empathy and passion for outstanding customer service
Excellent verbal and written communication skills
Exceptional problem solving and critical thinking skills
Compensation, Benefits, Resources
Competitive compensation (combination of salary and equity)
Health, Vision and Dental insurance coverage
Life and AD&D insurance Attractive benefits including health,
Access to mentorship opportunities with management, investors, and advisors
Who we are:
We are a remote-first, progressive, and technology focused workplace
We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions
Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat
Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We care about the well being and growth of our patients, employees, and community
$26k-33k yearly est. 60d+ ago
Front Office
Clearstream
Front desk coordinator job in Wilmington, NC
We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.
$26k-33k yearly est. 60d+ ago
Front Desk Agent
Blue Water Hospitality Group, LLC 3.1
Front desk coordinator job in Atlantic Beach, NC
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH The FrontDesk Agent will report to the Assistant General Manager (AGM) or designee. WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$25k-29k yearly est. Auto-Apply 12d ago
Medical Receptionist- Delaware
The Dermatology Specialists
Front desk coordinator job in Wilmington, NC
A fast-growing Dermatology practice with multiple locations throughout New York City and now we are opening in Delaware, we are searching for a friendly, driven, hard-working Receptionist.
This is an amazing opportunity for someone who would like to begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical receptionist and strong communication and leadership skills. The open job position requires you to be available to work on weekends.
We are looking for:
1+ years of experience as a Medical Receptionist
Excellent communication and customer service skills
Excellent computer skills
Detail-oriented and comfortable multi-tasking
Weekend availability
Dermatology experience preferred
eClinicalWorks experience preferred
What we offer to you:
Competitive hourly rate based upon experience
Many Opportunities for Career Growth
Excellent Benefits Package (medical, dental, vision)
401K
PTO hours
Pay: $18.50/hr
$18.5 hourly 60d+ ago
Patient Care Coordinator - RN/LPN, Home Health
Centerwell
Front desk coordinator job in Wilmington, NC
**Become a part of our caring community and help us put health first** **As a Patient Care Coordinator, you will:** + Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.
+ Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.
+ Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
+ Assist program in timely processing of physician orders as directed.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ RN/LPN/LVN license.
+ Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
+ Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
**Preferred Experience/Skills:**
+ Bachelor's of Science in Nursing preferred.
+ A minimum of three years clinical experience preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$22k-36k yearly est. 28d ago
Medical Receptionist (Wilmington, DE)
Lawall Prosthetic and Orthotic Services
Front desk coordinator job in Wilmington, NC
Medical Receptionist (1 full-time positions available) Fast growing and employee friendly company, with an exciting opportunity for a Medical Receptionist in our Augustine Cut Off location in Wilmington, Delaware. We are seeking a candidate who wants to work in a friendly and safe office environment. Role and Duties:
Greet and treat all patients in a kind and professional manner
Conduct, communicate and dress appropriately
Answer all incoming phone calls
Transfer calls to the correct person
Schedule appointments as instructed
Inform patient of necessary paperwork
Verify patient and insurance information
Maintain and update patient files
Prepare for appointments in advance
Obtain patient insurance information and other paperwork for billing
Collect, apply, and record payments
Make payment arrangements with patients
Record all transactions on log
Communicate with patients and others for more information
Maintain and order office supplies
Complete other duties as assigned
Skills & Requirements:
Works independently
Uses good judgment
Makes sound decisions
Communicates professionally
Works in a fast-paced environment
Records correctly and briefly
Handles sensitive information in confidence
Meets deadlines and prioritizes duties
Proficient with multiple-line phone system
Proficient in Microsoft Outlook, Word, Excel
Organized and detail-oriented
High school diploma
Knowledge of anatomy and medical code is a plus
COVID19 vaccination is required
We offer great pay to work in a great place. If you are someone looking to use your talents to help our patients meet their needs, we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.
$28k-35k yearly est. 28d ago
Patient Care Coordinator (RN/LPN)
Centerwell Home Health
Front desk coordinator job in Pollocksville, NC
Become a part of our caring community and help us put health first Use your skills to make an impact
Required Qualifications
Bachelor's Degree LPN, RN, LVN licensure in state of practice
Prior sales experience in the health solutions industry
Valid state health and life insurance licenses
Effective communication skills
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Preferred Qualifications
Account management experience
Health insurance industry experience
Additional Information
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$21k-36k yearly est. 1d ago
Automotive Front Desk Receptionist
Capital Nissan of Wilmington
Front desk coordinator job in Wilmington, NC
As the Receptionist at Capital Nissan of Wilmington, you are the face and first impression of our dealership. You set the tone for every guest experience-welcoming customers with warmth, professionalism, and a genuine desire to help. If you love working with people, take pride in strong customer service, and enjoy being at the center of a fast-paced, positive environment, this role is for you.
What You'll Be Doing
Be the first friendly face and voice our guests experience when they walk in or call the dealership
Greet customers with warmth, professionalism, and genuine enthusiasm
Answer and route incoming calls efficiently and accurately
Assist customers with basic questions and direct them to the appropriate department
Support the sales, service, and management teams with light administrative tasks
Help maintain a clean, organized, and welcoming front-desk area
Create a positive, memorable first impression-every single day
What We're Looking For
A people-person who loves helping others and thrives in a customer-facing role
Strong communication skills (in person, on the phone, and via email)
Professional, polished, and friendly demeanor
Ability to multitask and stay organized in a fast-paced environment
Reliable, punctual, and team-oriented
Previous customer service or receptionist experience is a plus, but not required-we're happy to train the right person
What We Offer
Competitive pay
A supportive, team-focused work environment
Opportunities to grow within the dealership and the Capital organization
Consistent schedule in a professional setting
A culture that values positivity, teamwork, and exceptional customer experiences
Why Capital
At Capital Nissan of Wilmington, people come first-our customers
and
our team. We pride ourselves on creating a welcoming, respectful environment where everyone feels valued. We believe the frontdesk sets the tone for the entire dealership, and we invest in team members who take pride in delivering an outstanding experience from the moment someone walks through our doors.
Capital Nissan of Wilmington is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all team members.
$24k-31k yearly est. Auto-Apply 16d ago
Medical Front Desk Receptionist - Wilmington, NC
Emrecruits, LLC
Front desk coordinator job in Wilmington, NC
Job Description
Medical FrontDesk Receptionist - Family Medicine | Patient-Centered Practice
Practice: Masonboro Family Medicine
Employment Type: Full-Time
About the Opportunity
Masonboro Family Medicine, located in Wilmington, North Carolina is seeking a new Medical FrontDesk Receptionist to join our team. Successful candidates will display excellent teamwork, accountability and will excel in a high performing, family oriented and supportive organization.
We work hard to anticipate the needs of our patients and meet them in a warm, kind & compassionate manner, ensuring that every person knows and feels that they matter here. We focus exclusively on providing the highest quality, cost effective and efficient care possible.
This position involves front office activities including answering telephone calls, collecting co-payments, patient scheduling, checking patients in and out as well as digital chart filing and other clerical duties. Experience in a medical office setting is preferred, but we're happy to train motivated candidates who bring a positive attitude and strong communication skills.
This person will be the first point of contact for patients and play an important role in keeping the office running smoothly.
Responsibilities
Greeting and checking in patients with professionalism and warmth
Answering calls and scheduling appointments
Collecting copayments and verifying insurance
Scanning and updating patient insurance cards & records
Supporting physicians and staff with daily office operations
Performing filing with the EMR system, chart prep, and other administrative tasks
Qualifications
Previous experience FrontDesk experience preferred
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced, team-based environment
Strong attention to detail and commitment to patient safety
Why Join Masonboro Family Medicine?
Independent practice with a strong commitment to patient-centered care
Collaborative, respectful, and high-performing team culture
Opportunity to make a meaningful impact in a community-focused practice
Stable, long-term position with supportive leadership
$24k-31k yearly est. 15d ago
Patient Care Coordinator
Raleigh Capitol Ear, Nose, and Throat
Front desk coordinator job in Brices Creek, NC
Are you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient workflow within our clinic.
In this position, you will have the opportunity to interact with patients on a daily basis, assisting them with scheduling appointments, answering their questions, and addressing any concerns they may have. You will also collaborate with healthcare professionals to coordinate patient care and ensure that each patient receives the attention and support they need. This position is ideal for someone who enjoys working in a fast-paced environment and has excellent communication and organizational skills.
The pay for this position is competitive and commensurate with experience. If you are passionate about providing excellent patient care and want to be part of a team that values collaboration and professionalism, we encourage you to apply for this exciting opportunity.
Your day as a Patient Care Coordinator
As a newly hired Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, you can expect to play a crucial role in ensuring a seamless patient experience. On a day-to-day basis, you will be responsible for managing patient inquiries, assisting with scheduling appointments, and maintaining accurate patient records. You will have the opportunity to greet and check-in patients, ensuring they feel comfortable and well-informed throughout their visit. Additionally, you will coordinate patient referrals, communicate with healthcare providers, and facilitate the necessary paperwork.
Attention to detail is crucial in this position, as you will be responsible for verifying insurance information and accurately entering patient data into the electronic medical records system. You will also collaborate with the clinical team to ensure a smooth patient flow and address any patient concerns or questions that may arise. This role requires exceptional communication skills, both in person and over the phone, as you will regularly interact with patients and their families. Your ability to work effectively in a fast-paced environment while maintaining a friendly and professional demeanor is essential to success in this role.
Would you be a great Patient Care Coordinator?
To excel as a Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, certain skills are essential. Strong organizational abilities are crucial in managing appointments, patient records, and coordinating care. You should have excellent attention to detail to ensure accuracy in patient data and insurance information.
Exceptional communication skills are necessary for effectively interacting with patients, their families, and healthcare providers. The ability to empathize and provide compassionate support to patients during their visits is crucial. You should possess active listening skills to address patient concerns and questions accurately.
Proficiency in using electronic medical records (EMR) systems and other healthcare software is highly desirable. Familiarity with scheduling tools and medical terminology is also advantageous. A solution-oriented mindset and the ability to work well under pressure are essential to meet the demands of a fast-paced clinic environment.
You should be adaptable and flexible in handling unexpected situations while maintaining professionalism and patient confidentiality. If you possess these skills and are excited about contributing to the exceptional patient care provided by Raleigh Capitol Ear, Nose, and Throat, we invite you to apply for this position.
Make your move
If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
$21k-36k yearly est. 60d+ ago
Front Desk Agent
Blue Water Development Corp 3.2
Front desk coordinator job in Atlantic Beach, NC
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH The FrontDesk Agent will report to the Assistant General Manager (AGM) or designee. WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$24k-28k yearly est. Auto-Apply 12d ago
Front Desk Agent at the Hampton Inn University Area
Summit Hospitalityorporated
Front desk coordinator job in Wilmington, NC
SUMMIT HOSPITALITY GROUP: FRONTDESK AGENT JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the FrontDesk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFIC ATIONS:
· FrontDesk or Guest Services experience preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests' to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the frontdesk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist FrontDesk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time after 90-days
· Insurance benefits after 90-days
· Vacation time after 1 year
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
$23k-29k yearly est. 60d+ ago
Patient Care Coordinator/Medical Receptionist
Synergy Physical Therapy & Sports M
Front desk coordinator job in Jacksonville, NC
Job DescriptionDescription:
Synergy Physical Therapy & Sports Medicine in Jacksonville, NC
is seeking to hire a Patient Care Coordinator/Medical Receptionist.
This position may be for you if you are a positive, dynamic, self-motivated, well-organized, task- oriented, reliable, solution-oriented professional who is a quick learner and loves being part of a team to deliver an outstanding patient experience. Willingness and proven ability to perform accurate, high quality work in a fast-paced environment while maintaining a professional, compassionate demeanor is mandatory. Do NOT apply unless you have verifiable medical receptionist/front office experience or degree and internship specific to the role of a Medical Front Office Receptionist. Bachelor's degree and prior experience in a fast-paced office setting preferred. This position is NOT for you if you do not like answering the phone, are not committed to being productive during the work day, are unable to work as part of a team, require micro-management, spend more time focusing on problems than solutions, engage in office drama and gossip, have no interest in helping patients have an outstanding experience, don't like helping people who are in pain, are resistant to change and are unable to take charge of your environment and role. If you have had poor attendance at your prior jobs do NOT apply - reliability is a must. This is a front office position requiring direct patient interaction throughout your work day. This is NOT a back-office role, management role, Insurance billing position or a medical assistant/clinical position.
Front-desk daily duties: perform weekday opening through closing tasks of phone management, greeting/arriving patients in EMR system, collecting patient copays/coinsurances and deductibles upon patient check in, scheduling out full treatment plan for appointments after initial evaluation, completing accurate data entry with intake/registration/processing of new patients, rescheduling appointments as needed, performing patient visit phone call reminders, and managing accurate patient accounts. Assist with in-house promotion and internal marketing processes.
Insurance coordination/verification: Perform efficient verification of patient insurance benefits prior to first visit via phone systems and online verification portals, accurate data entry of insurance information into patient chart in EMR system, confident and accurate explanation of patient insurance coverage face to face with patient at initial appointment, and handle objections to care related to insurance coverage or out of pockets costs. Set up payment plans thru Care Credit and cash self-pay programs.
Patient Care Duties: You will help prepare patients for their appointments, take vitals, aide in room preparation, and scheduling.
This is a full-time position in a well-established, locally owned physical therapy clinic in Jacksonville, NC. We are open Monday thru Friday and you must be available to work any and all hours from 7:45 am to 6:15 pm Monday thru Friday. Current hours of operation for patient care are Mon/Wed 9-6pm,Tue/Thur 8-5:40 pm, Friday 8-4pm.
The salary and benefit package is competitive, with bonuses for exceptional performance. If you are a Rock Star candidate, complete the following: Submit your cover letter and resume. No phone calls please.
Must be able to pass employment screening including background check and drug screening. Seeking local candidates only. We do not provide relocation assistance for this position.
PLEASE NOTE: We dedicate ~ 3 months of intensive on the job training to every new hire to ensure they develop the appropriate skills and expertise to excel as a team member. If hired for the position and you leave prior to the end of your 90-day introductory period (either due to termination by us or resignation) you will be responsible for repayment of all initial employee processing fees (drug testing and back ground check), uniform costs and educational/training materials costs.
If you are NOT committed or available to maintain employment with us for ~ 1 year after hire, then you are not the right candidate for us.
Job Type: Full-time Salary: $11.00 - $15.00 per hour Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Healthcare setting:
Outpatient
Private practice
Medical specialties:
Physical Therapy
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Jacksonville, NC 28540: Reliably commute or planning to relocate before starting work (Required)
Experience:
Medical receptionist: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Requirements:
Experience:
Medical receptionist: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
$11-15 hourly 25d ago
Front Desk Agent
Blue Water Hospitality Group, LLC 3.1
Front desk coordinator job in Atlantic Beach, NC
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The FrontDesk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
How much does a front desk coordinator earn in Jacksonville, NC?
The average front desk coordinator in Jacksonville, NC earns between $23,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Jacksonville, NC