Test and Surgery Scheduling Specialist
Front desk coordinator job in Columbia, TN
Full-time Description
This position is a full-time, permanent non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN.
Responsibilities
Coordinate and schedule tests and procedures, follow-up appointments as designated by physicians
Interact with patients' physicians and other staff both with the Clinic and at outside facilities providing accurate timely and responsive information
Ensure efficient telephone communication
Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system
Notifies the physician regarding patient cancelation or reschedules
Requirements
Understanding of CPT and ICD-10 coding
Knowledge of administrative and clerical procedures experience with an EHR or NextGen is a plus
Strong organizational and interpersonal skills
Understanding medical terminology
Benefits
Competitive pay
Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing
Paid Time Off (which increases with years of service)
Paid Holidays
TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.
Patient Coordinator
Front desk coordinator job in Murfreesboro, TN
Job DescriptionDescription:
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Associates in Pediatric Therapy offers:
Health, Dental, and Vision Insurance
100% Company Provided Life Insurance
Disability Insurance
Paid Time Off
401(K) Match
Opportunities for Advancement
Yearly company retreats and events
And so much more!
What You'll Do:
Greet patients and families, collect applicable payments, tidy waiting area as needed
Maintain smooth patient flow
Ensure all patient documents are transferred to patients' electronic chart
Schedule new and existing patient therapy appointments
Verify benefits, document in EMR system, report findings to parent/guardian and therapist
Ensure new authorizations are submitted timely and accurately
Process incoming and outgoing mail
Accurately maintain petty cash fund
Maintain adequate supplies for the facility
Requirements:
What we are looking for:
Prior medical office experience - including scheduling patients and insurance verification
Experience with a EMR system
Ability to work until 6 pm as needed
Excellent time management and multi-tasking skills
See why we are proud to work at APT:
Watch the Video:
****************************
More info available at:
*********************************
Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
Front Desk Coordinator - Hendersonville, TN
Front desk coordinator job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyMedical Receptionist
Front desk coordinator job in Mount Juliet, TN
Job DescriptionBenefits:
Health Savings Account (HSA)
Life & Disability Insurance
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, youll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Patient Communications Representative I
Front desk coordinator job in Franklin, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY
The Patient Communications Representative I for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within the revenue cycle. They are a welcoming voice for all our patients and set the tone for patient care.
KEY RESPONSIBILITIES:
Always positive and friendly with patients, co-workers and anyone who calls in to
Verifies patient information and confirms insurance information and referral status.??
Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed.
Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance
Answers general questions for patients following established guidelines.
Assists with answering and triaging incoming telephone calls and routing them according
Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office.??
Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide.
Answers questions regarding insurance billing and office financial policies?
Assists patients as needed.?
Provides the highest level of customer service to all patients.?
Assists in maintaining work area.?
Ensures confidentiality of medical records and patient information in accordance with HIPAA.
Performs regular schedule optimization
REQUIREMENTS:
High school diploma or equivalent required.?
Positive attitude and a love for helping others!
Prior experience in a fast-paced medical office and in electronic health record preferred.?
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
Medical Office Receptionist
Front desk coordinator job in Brentwood, TN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.75 - 18.75/hour, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Patient Service Coordinator - Call Center
Front desk coordinator job in Smyrna, TN
Job DescriptionDo you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.
Key responsibilities are:
Quickly and accurately handles incoming calls providing patients with a exceptional patient experience
Ensures seamless scheduling for patients across multiple clinics and providers within our organization
Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution
Ability to route calls or messages to the appropriate staff/clinic
Understands and complies with Provider Scheduling Templates
Update patient information into EMR system
Follows policies and procedures
Qualifications are:
Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting
Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred
Experience working in a podiatric or orthopedic practice is a plus
An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
Enjoys working in a team-based environment with active collaboration
Must be an effective communicator with excellent grammar and interpersonal skills
Strong written communication skills with success in providing notes, updates, and written communications via computer systems
Experience working in an EMR is preferred, eClinical Works software is a plus
Demonstrated experience as a motivated and dedicated team member with a stable work history
We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . .
24 days of PTO!
401(k) with 3% salary contribution after the first year
Medical/Dental/Vision with $2,500 Annual Health Savings Account
Company-paid $50,000 life insurance
The potential for growth and advancement in the company
Powered by JazzHR
7M2ED9i2qI
Patient Representative (Full-Time)
Front desk coordinator job in Smyrna, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience.
What you'll do
* You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
* Provide warm and friendly client interactions
* Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
* Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
* Ensure paperwork, consents, and insurance information is collected and complete
* Managing the client schedule:
* You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
* You anticipate schedule needs days and weeks in advance
* You schedule client appointments in real-time as well as those made through our online platform
* Insurance, payment, and billing :
* Perform verification of benefit checks with insurance companies
* Manage and collect client copays and payment balances
* Discuss and set up payment plans with client
* Front of the house management:
* Work with the team to ensure the office is ready, set up, and prepared for the day
* Collaborate on inventory, keeping the office pristine, and other tasks as they arise
* Manage phone triage as necessary, coordinating between team members
Qualifications
* Customer service and hospitality experience strongly preferred and highly desirable
* Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
* Proficiency with Google Suite or Microsoft Office Products
* Strong computer skills; preferred familiarity with EMRs
* Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
* You love interacting with people, practicing excellent communication and interpersonal skills
* You enjoy being the "face" of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude
* You are exceptional at managing many tasks and do not feel overwhelmed by multitasking
* You focus on the details and are able to organize and prioritize them along the way
* You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
* You thrive in highly collaborative, fast-paced environments
Benefits
* Competitive compensation
* Health; dental & vision, with an HSA/FSA option
* 401(k) with employer match
* Paid time off
* Paid parental leave
Diana Health Culture
* Having a growth mindset and striving for continuous learning and improvement
* Positive, can do / how can I help attitude
* Empathy for our team and our clients
* Taking ownership and driving to results
* Being scrappy and resourceful
Auto-ApplyBODYROK Murfreesboro Studio Advisor - Front Desk/Receptionist
Front desk coordinator job in Murfreesboro, TN
Replies within 24 hours Benefits:
1 Free pair of grip socks
Studio membership
BODYROK Murfreesboro offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes!
We are looking for committed and dedicated individuals that exhibit CARE about clients' experience and CARE to assist our trainers in creating the ultimate experience. We exist as a community where clients can be challenged, engage in mind-body connection, create social connection, and feel good about themselves.
If you resonate with that and desire to help facilitate this, PLEASE APPLY! We would love to have you!
Job Summary:
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to:
Deliver the BODYROK Service Promise; contribute to running a clean, friendly, kind, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
Assist members/guests in person when they are in the studio and over email as inquiries come in.
Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.
Initiate tasks and perform duties without direction/micromanagement.
Monitor incoming emails and ensure proper check-in procedures are followed.
Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions.
Essential Duties & Responsibilities:
Member and Guest Check-in Compliance
Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Sales
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transitions
Successfully attain personal sales revenue targets
Customer Service & Operations
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
Promote and sell merchandise
Follow up with members who have enrolled to ensure we are exceeding expectations
Provide the highest level of customer service possible when communicating and interacting with guests
Environment Management
Update Supply Request Log and Maintenance Log (depending on the issue)
Keep the front desk area and entryway clutter-free, orderly, and clean
Perform general cleaning duties to include hourly bathroom room and studio checks
Qualifications:
Self-starter, self-motivated
Be passionate about health + wellness
Be engaging
1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Competitive drive to succeed in commission sales and performance based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $18.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
Auto-ApplyFront Desk Agent
Front desk coordinator job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Existing Practice Member Coordinator
Front desk coordinator job in Mount Juliet, TN
Job Description
Join Our Team as a Front Desk Established Patient Team Member!
Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you!
Position: Front Desk Established Patient Team Member
Department: Front Desk Established Patient System
Employment Type: Full-time
Location: 1020 Meb Ct, Mount Juliet, TN 37122
At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Desk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.
Key Responsibilities:
Engage with patients warmly and professionally, guiding them through their visits.
Manage appointment scheduling and confirmations using our cutting-edge EHR system.
Maintain accurate patient records and documentation for every appointment.
Collaborate with the team to ensure a high percentage of kept appointments.
Assist patients in completing required paperwork for re-exams and treatments.
Cultivate a positive atmosphere while addressing and resolving challenges effectively.
Lead daily team huddles to promote productivity and ensure goals are met.
Desired Qualities:
Empathetic and patient demeanor to provide exceptional patient experiences.
Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
Effective communicator with a genuine interest in patient well-being.
Adaptable and resourceful in handling changes and patient needs.
Team player who thrives in a collaborative environment.
Skilled at striking a balance between hospitality and assertiveness.
Qualifications:
High school diploma or equivalent.
Previous experience in a healthcare setting or customer service role is a plus.
Proficiency in using electronic health records (EHR) systems is desirable.
Demonstrated ability to handle patient interactions with professionalism and care.
Strong organizational skills and attention to detail.
Comfortable leading team discussions and huddles.
Benefits:
Competitive hourly pay and benefits package.
Opportunity for professional growth and development.
Positive and inclusive work culture.
Meaningful work that directly impacts patient well-being.
If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the Front Desk Established Patient Team Member position at TruRoots Health Center. Join us in creating a welcoming and supportive environment for our patients.
To Apply:
If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please send your resume and a cover letter detailing how your skills and experiences align with our mission and the Front Desk Established Patient Team Member role.
Let's work together to create a healthier and happier future for our patients.
Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!
Job Posted by ApplicantPro
Front Desk Receptionist
Front desk coordinator job in Franklin, TN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Primary duties may include, but are not limited to:
• The Receptionist is responsible for handling all incoming office calls and redirect to proper parties.
• Must be comfortable speaking and handling phone work in an office environment.
• Will also be organizing, directing and supporting the lobby area of the office.
• They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports.
• The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors.
Qualifications
Minimum Education/Qualifications/Licensures:
HS diploma or GED
At least 2 years' strong front office/admin experience from a healthcare background
Excellent verbal and written communication skills
Customer service minded
Proficient with computers
Ability to multi-task
Additional Information
Hello!
My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Front Desk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you!
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
Dental Front Office Coordinator
Front desk coordinator job in Brentwood, TN
Wesley Dentistry is now hiring a Dental Office Administrator in Brentwood, TN!
We are seeking a Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals.
Schedule: Monday - Thursday 7:00 am - 4:30 pm
Some Fridays 7:00 am - 12:00 pm
To learn more about this practice, visit: *******************************
Full-Time (FT) Employees are eligible for:
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid $25k Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional employment benefits include:
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program (EAP) for all employees and their household
401K
Responsibilities
Must take initiative and understand how to prioritize their duties
Accounting for patients and making sure that relations are maintained
Organizing and helping with sending claims and aging claims
Answers incoming calls to include new patients and emergencies
Appointment scheduling
Patient and insurance payments
Requesting records
Patient follow ups
Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals
Qualifications
High school diploma
2 or more years dental front office experience required
Computer proficiency and ability to learn new programs
Exemplary customer service and interpersonal skills
Positive attitude and professional demeanor
Outstanding verbal and written communication skills
Strong multi-tasking and organizational skills
Ability to collaborate with a team
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyMedical Receptionist
Front desk coordinator job in Tullahoma, TN
Full-time Description
Purpose:
The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred.
Special Requirements:
Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
Patient Coordinator
Front desk coordinator job in Murfreesboro, TN
Full-time Description
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Associates in Pediatric Therapy offers:
Health, Dental, and Vision Insurance
100% Company Provided Life Insurance
Disability Insurance
Paid Time Off
401(K) Match
Opportunities for Advancement
Yearly company retreats and events
And so much more!
What You'll Do:
Greet patients and families, collect applicable payments, tidy waiting area as needed
Maintain smooth patient flow
Ensure all patient documents are transferred to patients' electronic chart
Schedule new and existing patient therapy appointments
Verify benefits, document in EMR system, report findings to parent/guardian and therapist
Ensure new authorizations are submitted timely and accurately
Process incoming and outgoing mail
Accurately maintain petty cash fund
Maintain adequate supplies for the facility
Requirements
What we are looking for:
Prior medical office experience - including scheduling patients and insurance verification
Experience with a EMR system
Ability to work until 6 pm as needed
Excellent time management and multi-tasking skills
See why we are proud to work at APT:
Watch the Video:
****************************
More info available at:
*********************************
Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
Front Desk Coordinator - Hendersonville, TN
Front desk coordinator job in Hendersonville, TN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Patient Service Coordinator - Call Center
Front desk coordinator job in Smyrna, TN
Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.
Key responsibilities are:
Quickly and accurately handles incoming calls providing patients with a exceptional patient experience
Ensures seamless scheduling for patients across multiple clinics and providers within our organization
Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution
Ability to route calls or messages to the appropriate staff/clinic
Understands and complies with Provider Scheduling Templates
Update patient information into EMR system
Follows policies and procedures
Qualifications are:
Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting
Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred
Experience working in a podiatric or orthopedic practice is a plus
An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
Enjoys working in a team-based environment with active collaboration
Must be an effective communicator with excellent grammar and interpersonal skills
Strong written communication skills with success in providing notes, updates, and written communications via computer systems
Experience working in an EMR is preferred, eClinical Works software is a plus
Demonstrated experience as a motivated and dedicated team member with a stable work history
We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . .
24 days of PTO!
401(k) with 3% salary contribution after the first year
Medical/Dental/Vision with $2,500 Annual Health Savings Account
Company-paid $50,000 life insurance
The potential for growth and advancement in the company
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Franklin, TN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Primary duties may include, but are not limited to:
• The Receptionist is responsible for handling all incoming office calls and redirect to proper parties.
• Must be comfortable speaking and handling phone work in an office environment.
• Will also be organizing, directing and supporting the lobby area of the office.
• They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports.
• The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors.
Qualifications
Minimum Education/Qualifications/Licensures:
HS diploma or GED
At least 2 years' strong front office/admin experience from a healthcare background
Excellent verbal and written communication skills
Customer service minded
Proficient with computers
Ability to multi-task
Additional Information
Hello!
My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Front Desk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you!
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
Medical Receptionist
Front desk coordinator job in Tullahoma, TN
Description:
Purpose:
The primary purpose of the Patient Administrator/ medical recptionist is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator/ Medical Receptionist will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit,stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements:
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred.
Special Requirements:
Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.
Patient Representative (Full-Time)
Front desk coordinator job in Springfield, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You are exceptional at managing many tasks
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
Auto-Apply