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Front desk coordinator jobs in Monterey, CA - 334 jobs

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Front Desk Coordinator
Medical Receptionist
Front Desk Agent
Patient Care Coordinator
Registration Clerk
Front Desk Receptionist
Front Office Assistant
Front Desk Attendant
Patient Coordinator
Clinic Receptionist
Practice Coordinator
Front Desk Clerk
Medical Staff Coordinator
Scheduling Specialist
Front Office Coordinator
  • Front Desk Coordinator

    South Bay Construction 4.0company rating

    Front desk coordinator job in Campbell, CA

    Front Desk · Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized · Answer phones, greet and direct guests · Maintain payment pick-up file, manual check distribution · General office communications · Receive and sort mail and currier deliveries · Maintain and organize Mail Room supplies · Maintain postage machine · Holiday decoration of the front desk / lobby and common areas Facility · Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs · General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events · Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes) · Office Equipment - printers, plotters, etc. o Service calls, maintenance of paper and toner, minor troubleshooting o Correspondence with vendors · Conference Rooms o Manage Reservations o Upkeep and maintenance of supplies o Set-up audio visual for meetings as needed o Troubleshoot laptop/tv with IT o Order catering when needed and set up food/drinks neatly and professionally · Office Supplies o Ordering, stocking, and organizing · New Hire Setup o Set-up cubes, desk/offices · Manage online ordering accounts Breakroom · Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas · Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods · Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs · Set-up assistance for all events or scheduled meetings Other - As Needed · Assist with corporate event planning and setup · Pick up catering and set up food/drinks · Office decoration for events or holidays · Assist with misc. tasks from office management Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (Required) Work Location: In person
    $50k-60k yearly 3d ago
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  • Medical Staff Coordinator

    Insight Global

    Front desk coordinator job in San Jose, CA

    The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45-50 hourly 3d ago
  • Fitness Front Desk Clerk (Full Time)

    Pebble Beach Resorts 4.5company rating

    Front desk coordinator job in Pacific Grove, CA

    The Fitness Front Desk Clerk provides superior customer service to members and guests using fitness area. Ability to multi-task, greeting, checking- in guests/members, professional telephone skills, ability to write legibly. Individual stands during work shift. Also includes monitoring and cleanliness of locker room. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Check guests and members into facility. * Make verbal sales presentation, providing basic information on club services. * Stock linens and monitor linen supply. * Explain and remind guests of club policies and procedures. * Replenish supplies in lobby and locker room. * Replenish items at juice bar including coffee from STICKS kitchen. * Maintain cleanliness and order by picking up discarded items inside facility and outside on pool terrace, locker rooms, juice bar, fitness room (throughout entire Club) * Up-sell Spa appointments. Maintain massage appointments for (2) rooms at the Club. * Set-up for special events to include moving furniture and other heavy objects. * Notify Engineering Department of any needed repairs and maintenance. * (MEN) complete daily cleaning of men's steam room - between 1 p.m. -2 p.m. * Pick-up and deliver department mail in mail room. * Transact sales, using cash register and SMS system. * Keep retail area organized, dusted and par's stocked. * Remove and replace pool cover. * Log-in lost items and take to "lost and found" in Housekeeping. * Answer telephone and take messages. * Maintain organization and necessary supplies at front desk. * Tally and record sales from SMS report and send to night auditor. (PM only) * Comply with all Pebble Beach Company safety and health policies and procedures. * Limited food service for poolside from STICKS restaurant. * Comply with all Pebble Beach Company safety and health policies and procedures. Absolutely Required Skills: * Professional telephone etiquette. * Ability to work a flexible schedule, including weekends and holidays also required. * CPR certification within 90 days of hire. Desired Skills: * Some knowledge or personal experience with fitness preferred. Why work for Pebble Beach Company: * Competitive Pay: $17.75/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $17.8 hourly 60d+ ago
  • Front Desk Administrator

    Figure 4.5company rating

    Front desk coordinator job in San Jose, CA

    Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. The Front Desk Administrator is a key member of the Facilities team, serving as the first point of contact for employees, visitors, and vendors. This role supports front desk operations while contributing to the safety, security, and day-to-day functionality of Figure's workplace. Responsibilities: * Serve as the primary onsite point of contact at the front desk for employees, visitors, and vendors * Greet and check in visitors, issue badges, and ensure compliance with security protocols * Manage incoming and outgoing mail, deliveries, and shipments * Support day-to-day facilities operations and escalate issues as needed * Partner with Facilities, IT, EHS, and Security to support a safe workplace * Manage conference room scheduling and assist with meeting logistics * Track, restock, and organize front desk and shared office supplies Requirements: * Minimum of 2 years of experience in a front desk, office administration, facilities, or customer-facing role * Strong communication and interpersonal skills * Professional, friendly, and approachable presence * Ability to manage multiple priorities in a fast-paced, onsite environment * Strong organizational skills and attention to detail * Comfortable using tools such as Google Workspace, Slack, and Envoy * Willingness to be onsite and hands-on Bonus Qualifications: * Experience in a startup or high-growth environment * Familiarity with facilities operations, security, or building access systems * Experience supporting hardware, lab, or manufacturing-adjacent workplaces The US base salary range for this full-time position is between $60,000 - $80,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
    $60k-80k yearly Auto-Apply 4d ago
  • Care Coordinator- TEMP

    Montage Medical Group

    Front desk coordinator job in Monterey, CA

    Job Description Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical Care Coordinators, Social Workers, Pharmacy Technicians and Care Coordinators. The Care Coordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the Care Coordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our Care Coordinators are the glue that brings all elements of a patient's care together. This is a 6-month, part-time, temporary position with the potential of hiring on. ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities Include: · Telephonically contacts patients who are due for preventive screenings. · Telephonically contacts patients to coordinate chronic disease follow up and testing. · Schedules appointments. · Follows standardized protocols to place orders for due or overdue testing. · Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits). · Connects patients to community resources to address social determinants of health. · Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum. · Adheres to administrative and assigned practice standards regarding confidentiality. · Attends and participates in team meetings. · Adheres to the attendance and punctuality policy. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. MONTAGE VALUES Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinating care across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect. EDUCATION: · Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire. · Preferred: Certificate or associate's degree in medical assisting EXPERIENCE: · Required: 2 or more years of experience working in a primary care setting SKILLS AND ABILITIES: · Ability to appropriately interact with patients, families, staff and others. · Strong interpersonal skills to handle sensitive situations and confidential information. · Must respond sympathetically and maturely to patient needs. · Detail oriented and well organized. · Skill in health information management by appropriately charting patient data. · Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel · Ability to function effectively in a fluid, dynamic, and rapidly changing environment. · Ability to articulate clearly and concisely both verbally and in writing. · Ability to self-direct in keeping with departmental and organizational priorities. · Ability to work autonomously and be directly accountable for assignments. · Ability to work effectively as a team member with physicians and other staff. · Ability to apply attention to detail and accuracy. · Bilingual English/Spanish is preferred. · Knowledge of Monterey County community resources is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
    $34k-53k yearly est. 10d ago
  • Front Desk Coordinator - Monterey, CA

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Monterey, CA

    Job Title: Wellness Coordinator - Full Time Monday - Friday 10am - 7pm, Weekends 10am - 5pm Pay Range: $19.00 - $25.00 per hour (depending on experience) + BONUS Potential Medical & PTO * Urgently Hiring * At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Bilingual preferred. Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
    $19-25 hourly Auto-Apply 60d+ ago
  • Medical Receptionist

    Gustavo A Gonzalez

    Front desk coordinator job in Monterey, CA

    Job DescriptionWe are looking for a friendly, bright and bilingual medical receptionist/scheduler with attention to detail. Manage multiple line phone system, answer messages, register patients, take co-payments, schedule referrals, follow ups, check out patients and perform various clerical duties. Telephone and communications skills are a must. You will determine the nature of the calls and direct callers to the appropriate department. Must be able to work with a EMR system. Balance the collection of patient payments and co-payments for services. Filing/Scanning Perform this clerical duty each day Call and Confirm schedule for physician, make sure schedules are full each day Education/Experience: High School Diploma or GED. TWO years experience as a front/back receptionist or a combination of education and experience. Basic Computer skills must be able to use an email system and EMR. Must be able to read and comprehend simple instructions, ability to write simple correspondence. Ability to effectively present information to a patient, co worker or management. Must be able to speak clearly. Must be able to speak Spanish Ability to add, subtract or multiply and the ability to make change. References will be requested
    $35k-43k yearly est. 29d ago
  • Ortho Patient Care Coordinator

    Sonrava

    Front desk coordinator job in Watsonville, CA

    Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : Set and achieve personal sales goals while supporting the goals of the team Greet patients in a timely, professional and engaging manner Introduce new patients to the office and staff Provide patient consultations and communicate information about recommended treatments Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments Nurture the patient relationship to encourage patient retention Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. Paid Time Off (PTO) Medical Dental Vision Continuing education and advancement opportunities 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications 2 years of sales, customer service or related work experience Bilingual Spanish-English skills preferred Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Excellent communication and interpersonal skills High level of ownership, accountability and initiative Friendly, outgoing and motivated personality
    $34k-53k yearly est. Auto-Apply 22d ago
  • Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)

    c Md 4.3company rating

    Front desk coordinator job in San Jose, CA

    We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office. If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully. The main responsibilities of this position include: Answering phone calls and relating messages among patients, doctor, and insurance companies Scheduling appointments Scheduling surgeries Getting authorizations for office visits and surgeries Input billing information for insurance companies Posting payments to patient ledgers Prepping and sending invoices to patients Handling the collection of outstanding receivables Collecting co-payments and co-insurance from patients Analyze outstanding accounts receivable Preparing charts Typing reports Filing Qualifications Must be fluent in English, Vietnamese / Korean speaking is a plus Fast typist with strong English grammar and spelling skills Ability to multi-task and prioritize Excellent interpersonal skill and a warm demeanor Able to work independently, but also a team player Good phone manners Detail oriented Customer service oriented attitude Proficient in Word and Excel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-38k yearly est. 13h ago
  • Front Desk Agent

    Sitio de Experiencia de Candidatos

    Front desk coordinator job in Monterey, CA

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $33k-41k yearly est. Auto-Apply 7d ago
  • Medical Receptionist

    Spectrum Eye Physicians

    Front desk coordinator job in Watsonville, CA

    Why you'll love working here Spectrum Eye Physicians is proud to be the largest and most trusted ophthalmology group in the Bay Area. We're currently seeking a bright, enthusiastic, and customer-focused individual to join our front desk team in our Watsonville office-an essential part of our patient experience and the heart of our practice. At Spectrum, you'll find more than just a job-you'll find a workplace that feels like family. We foster a supportive, fun, and professional environment where team members are valued, respected, and empowered to grow. A family-like, upbeat atmosphere that makes coming to work enjoyable Competitive pay and comprehensive benefits Real opportunities for career growth and advancement A workplace that takes pride in doing things the right way-with excellence and care If you're passionate about helping people and want to be part of a team that truly makes a difference, we'd love to meet you! What You'll Do - Be the Heart of Our Front Desk! As a key member of our front office team, you'll help keep the day running smoothly for our patients and providers alike. Your job is all about creating great first impressions, keeping things organized, and making sure every patient feels informed, cared for, and welcomed. Here's how you'll make a difference every day: 📞 Be the Voice of Our Practice Answer incoming calls with a friendly, helpful attitude Transfer calls as needed to ensure patients get what they need, fast 📅 Be a Scheduling Superstar Book appointments by phone, online requests, or in person Keep schedules accurate and aligned with each doctor's template 📝 Make Check-in a Breeze Gather necessary forms and signatures like HIPAA, demographics, and policy acknowledgments Ensure everything is filled out clearly and completely 💳 Master the Money Talk Collect copays, deductibles, refraction fees, contact lens exam fees, and any outstanding balances Clearly explain patient benefits and out-of-pocket costs Always balance your payment batch before heading home 📄 Handle Insurance Like a Pro Verify insurance information and scan cards Accurately enter patient and insurance details into our system Let patients know what is (and isn't) covered before their visit begins ⏰ Keep Patients in the Loop Keep patients informed about any wait times Help them feel seen, heard, and appreciated-even during busy times 🛋️ Create a Welcoming Environment Keep the waiting area clean, tidy, and stocked with up-to-date reading material 🧩 Jump in Where Needed Be ready to assist with other front office duties to help the team and keep things flowing What We're Looking For - Your Attitude Matters Most! We believe in hiring great people and helping them grow. While experience is helpful, your positive mindset, willingness to learn, and team spirit are what truly make you shine here. ✔️ Experience in the medical field? Awesome-but not required! We'll provide hands-on training to set you up for success. 👁️ 🗨️ Background in optometry or ophthalmology? Even better! That's a huge plus, but not a must. If you have it, we'll put it to great use! 🌱 Eager to learn and grow with us? You're our kind of person. We love team members who are open to feedback, excited to develop new skills, and ready to build a long-term career with us. Apply Today!
    $35k-43k yearly est. 26d ago
  • Medical Front Office Receptionist

    Indian Health Center of Santa Clara Valley 4.3company rating

    Front desk coordinator job in San Jose, CA

    : Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: * Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments * Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day * Performs data entry of insurance information and processes patient co-payments * Screens new members for assignation to our health center and other eligibility purposes * Complies with IHC's HIPAA and Privacy Rules * Uses efficient and clear communication at all times * Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members * Prepares intake information and initial registration following HIPAA guidelines * When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures * Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs * Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider * Attends and participates in all departmental meetings * Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times * Adheres to Finance policies when registering patients for appointments and labs * Participates as a proactive representative of the Patient Centered Health Home * Performs duties utilizing the Team-Based Approach * Performs other duties as assigned Required Qualifications, Knowledge &Abilities: * Fluent in English and Spanish (ability to read, write, and speak) preferred * Requires a high school diploma or GED * Medical Administration Assistant certificate or similar medical certificate is preferred * Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience * Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred * Excellent customer service skills required * Excellent phone skills required * Previous knowledge of office practices and procedures in the medical field preferred * Ability to follow written and oral instructions * Flexibility, initiative, reliability, and creativity * Familiarity with medical computer software and data entry * Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) * Knowledge of & ability to work with the American Indian community & other minority populations * Ability to maintain strict confidentiality * Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site * Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition * Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment * Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment * Willingness to train in other areas of the Medical department Physical Requirements: * Will be working in a fast paced non-profit community health clinic environment and must be able to: * sit, stand and walk for extensive periods of time; * lift up to 35 pounds; and * stoop, squat, or bend frequently * Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description * Ability to visually observe as well as hear and communicate with patients and professional staff * Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors Working Conditions: * Potential exposure to airborne and blood borne infectious diseases and pathogens * Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need * Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
    $37k-44k yearly est. 60d+ ago
  • Medical Receptionist

    Radnet 4.6company rating

    Front desk coordinator job in San Jose, CA

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $36k-42k yearly est. 17d ago
  • Ortho Patient Care Coordinator

    Sonrava Health

    Front desk coordinator job in Corralitos, CA

    Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : * Set and achieve personal sales goals while supporting the goals of the team * Greet patients in a timely, professional and engaging manner * Introduce new patients to the office and staff * Provide patient consultations and communicate information about recommended treatments * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments * Nurture the patient relationship to encourage patient retention * Work as team player to ensure each customer receives the best service possible * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. * Paid Time Off (PTO) * Medical * Dental * Vision * Continuing education and advancement opportunities * 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications * 2 years of sales, customer service or related work experience * Bilingual Spanish-English skills preferred * Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment * Ability to quickly learn new procedures and processes * Excellent communication and interpersonal skills * High level of ownership, accountability and initiative * Friendly, outgoing and motivated personality
    $34k-53k yearly est. Auto-Apply 20d ago
  • Scheduling Coordinator

    Rael Bernstein D D S PC

    Front desk coordinator job in Watsonville, CA

    Primary Responsibilities: Be the best part of our patient's day and offer WOW! customer service! You are responsible for professional patient communication (in-person, via phone, and electronically) and working with the team to ensure positive patient experiences. You are the face of Wow! Smiles and are expected to maintain a professional appearance and demeanor. On doctor days you are responsible for providing a positive first impression and a lasting Wow! final impression on patients as they are arriving and leaving their appointments. You control the flow of the reception area and are the main point of communication between the clinical, admin & sales team. Locations: You have a home region that you are part of which includes 3-4 practices and will have a primary location assigned where you typically work out of, however you will be asked to assist in-person at other locations as needed. Scheduling Coordinator: You are responsible for scheduling of appointments, collection of payments, following up on missed appointments, answering phone calls, handling patient questions and concerns. Duties: Open and close office according to office protocol Answer phone calls with professionalism following office protocols Verify and update demographic information Greet and welcome patients and visitors to practice Interact and have conversations with patients Set patient expectations if they have arrived early/late or we are not running on time Be aware of all patients in reception area and get updates if a patient is waiting for more than 10 minutes past their appointment time Review supplies for reception and provide order to manager Assist at check in with whatever needs they have (account, health history, HIPPA, new patient paperwork, etc.) and check in on the locator bar Ensure the reception area & overall office is clean and presentable to patients Schedule patients following templates based on information from clinical team Manage recall system and maintain patients without appointments report Ensure patient confidentiality and following of HIPAA protocols Follow up on no show appointments after every patient day Answer patient questions and concerns to the best of your ability and escalate to your manager as needed Receive and post patient payments, collect and update ACH/autopay information Prepare end of day reports and complete bank deposits Sort and distribute mail Assist the sales & marketing team with: Intake and scheduling of new patients Participating in minimum of 2 marketing events per quarter Participate in internal and external marketing initiatives Represent Wow! Smiles throughout the community Basic understanding of orthodontic treatment: when, why, & how we treat Attend and participate in company trainings, meetings, and events Work on projects as assigned, such as Past Due accounts, Care Calls, etc. and communicate with your manager if you need additional projects to work on Other duties as assigned Physical and Environmental Requirements: Must be able to remain stationary or standing 50% of the time. May occasionally move about inside the office to direct patients or access equipment. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboards, phones, photocopiers, filing cabinets and fax machines. Hearing: Must be able to communicate with patients, responsible parties, & team members to exchange accurate information in person, via phone, and via text /email. Exposure to moderate-loud noise levels and fast-paced, high anxiety environments. Occasionally may be required to lift up to 20 pounds to a height of 3 feet. Salary Description $21.00
    $36k-48k yearly est. 29d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk coordinator job in Watsonville, CA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $17.00 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $17 hourly 12d ago
  • DMV Title Registration Clerk

    Santa Cruz 4.2company rating

    Front desk coordinator job in Soquel, CA

    The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets. The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
    $37k-46k yearly est. 53d ago
  • Registered Nurse - Patient Care Coordinator (with $7,500 Completion Bonus)

    ATC-Northwest

    Front desk coordinator job in San Jose, CA

    (with $7,500 Completion Bonus) Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts) Job Summary: We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes. Key Responsibilities: Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams. Coordinate patient care transitions between departments and post-discharge settings. Educate patients and families on treatment plans, medications, and follow-up care. Monitor patient progress and adjust care plans as needed. Ensure compliance with hospital policies, regulatory standards, and quality initiatives. Serve as a resource for clinical staff and assist with problem-solving and workflow improvement. Maintain accurate documentation and communicate effectively with all stakeholders. Qualifications: Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing). Licensure: Current RN license in [State]. Certifications: Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) (preferred) Experience: Minimum 2 years of clinical nursing experience required. Prior experience in care coordination, case management, or leadership role preferred. Skills & Competencies: Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with multidisciplinary teams. Knowledge of care coordination processes and healthcare regulations. Benefits: Weekly pay with competitive rates Health, dental, and vision insurance 401(k) retirement plan with company match Referral bonuses for referring talented professionals into our network Flexible schedules and personalized career support About ATC Healthcare ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice. Reference: KAISJP00245786
    $34k-53k yearly est. Auto-Apply 12d ago
  • Patient Care Coordinator

    Imotion Physical Therapy

    Front desk coordinator job in San Jose, CA

    Job Title: Patient Care Coordinator Company: iMotion Physical Therapy Are you the type of person who thrives on making a difference in the health and well-being of others? We are seeking a dedicated Patient Care Coordinator to become the linchpin between our patients and the comprehensive Physical Therapy and Rehabilitation services we offer. In this role, you'll be the orchestrator of patient care, an advocate for patient needs, and a pivotal point of communication within our dynamic team. If you have a passion for organizing care, a knack for connecting with people, and a desire to contribute to a community of health and healing, then this is the opportunity for you. Join us, and play a crucial role in ensuring every patient receives the care and attention they deserve. Mission Statement: At iMotion Physical Therapy, our mission is to uphold the highest global standards in physical therapy and rehabilitation, striving to enhance the health and well-being of our patients through outstanding care, education, and preventive strategies. We are dedicated to providing equitable and comprehensive treatment to individuals from all walks of life, ensuring everyone has access to the best possible recovery and health management solutions. Our clinic is committed to ongoing research and collaboration with healthcare professionals to continuously improve and innovate in our field. We firmly believe in sustainable and ethical practices, guiding our patients towards healthier, more fulfilling lives while contributing positively to the broader healthcare community. About iMotion Physical Therapy: Organization and Values: We're more than just a healthcare provider; we're a family dedicated to creating positive change. Our values of Security, Patient-First Ethics, Professionalism, Fun, and Integrity guide us in putting our patients first and maintaining the highest standards in our services and interactions. Our Culture: iMotion Physical Therapy offers a unique work experience, founded on the pillars of Fun, Freedom, Family, and Fortune. Our environment is enjoyable and fulfilling, embracing autonomy and innovative thinking. We foster strong, supportive relationships within our team, valuing each member as part of our family. Our commitment to employee growth ensures prosperity and rewarding career advancement. Department and Reporting Structure for Physical Therapist at iMotion Physical Therapy: Role Overview: As a Patient Care Coordinator (PCC) at iMotion Physical Therapy, you will be an integral member of the administrative team, dedicated to enhancing patient experiences and facilitating seamless care delivery. Your role will intersect with various aspects of patient interaction, from initial contact to the final stages of their therapy journey. Department: The PCC falls under the administrative branch of iMotion Physical Therapy, which is the backbone of clinic operations. This department ensures the efficiency and effectiveness of patient services and the smooth operation of our clinic's front-end activities. Reporting Structure: The Patient Care Coordinator will report directly to the Front Desk Supervisor. This line of reporting supports a structured and efficient communication flow and provides clear direction and support for the PCC role. The Front Desk Supervisor oversees the administrative functions of the clinic and ensures that the team works in unison to provide excellent patient service. Educational Philosophy: At iMotion Physical Therapy, we believe in the power of education, progress, and growth. As a PCC, you will have opportunities to participate in educational initiatives that not only enhance your knowledge and skills but also contribute to the betterment of the entire clinic. We encourage our team members to pursue continuous learning and offer support for professional development. Team Dynamics: While the PCC does not have direct reports, the role is highly collaborative, requiring coordination with therapy staff, medical professionals, and administrative personnel. You will play a key role in ensuring that all parts of the patient care process are connected and functioning smoothly. Your Contribution: In this position, you will contribute to our mission of providing exceptional care by managing patient appointments, handling inquiries, coordinating with healthcare providers, and ensuring that patient care plans are executed flawlessly. Your work will directly impact our patients' experience and the overall success of our therapy programs. Job Description: . Position Summary: Patient Care Coordinator at iMotion Physical Therapy Broad Responsibility: As the Patient Care Coordinator, you are the first point of contact and the face of patient interaction at iMotion Physical Therapy. Your primary role is to coordinate all aspects of patient care, from scheduling appointments to ensuring patients are prepared for their treatment sessions. Functions and Priorities: Efficiently manage patient flow through scheduling and coordination. Serve as a liaison between patients and physical therapists to address concerns and facilitate communication. Maintain meticulous records of patient interactions, appointments, and treatment plans. Immediate Objectives: Quickly assimilate into the iMotion culture and systems. Establish rapport with patients and staff, providing exceptional service from the first interaction. Ensure a seamless patient experience by effectively managing appointments and patient queries. Long-Term Goals: Develop a deep understanding of patient needs and clinic operations to suggest and implement improvements. Foster strong relationships with returning patients, enhancing patient loyalty and satisfaction. Contribute to the overall efficiency and reputation of the clinic by consistently delivering high-quality service. Exceptional Performance Defined: Demonstrated ability to reduce wait times and no-shows through effective scheduling. High patient satisfaction scores and positive feedback. Proactive in identifying and resolving potential issues before they affect patient care. Essential Qualities: Exceptional Organizational Skills: Ability to manage multiple tasks and priorities efficiently to ensure smooth clinic operations and patient scheduling. Interdepartmental Communication: Proficiency in maintaining open and effective channels of communication with billing, marketing, and other departments to synchronize patient care with administrative and promotional activities. Patient Advocacy: A strong sense of advocacy for patient needs, ensuring that each individual receives comprehensive information and support throughout their care journey. Detail-Oriented: Meticulous attention to detail in managing patient records, scheduling, and ensuring that billing information is accurate and communicated effectively. Proactive Problem-Solving: A proactive approach to identifying and addressing potential issues in patient care coordination, including scheduling conflicts or insurance and billing queries. Adaptability: The capacity to adapt to new challenges and changes within the clinic environment, including updates to healthcare regulations and internal processes. Cultural Competency: Sensitivity and awareness of diverse patient backgrounds and the ability to communicate effectively with a diverse patient population. Technological Proficiency: Comfortable using and learning new healthcare and office technology to enhance patient service and clinic efficiency. Collaborative Spirit: A team player who works well with others, values input, and can unite various departments towards a common goal of exceptional patient care. Empathy and Compassion: Genuine empathy and compassion for patients, which is vital in creating a welcoming and caring environment. Key Duties and Responsibilities for the Physical Therapist at iMotion Physical Therapy: Patient Scheduling and Coordination (30% - Daily): Manage and optimize patient appointment scheduling. Coordinate patient care plans and follow-up appointments. Communication and Liaison (20% - Daily): Serve as the primary point of contact for patients, addressing inquiries and concerns. Facilitate communication between patients, healthcare providers, and various departments. Administrative Support (15% - Daily): Perform administrative tasks such as filing, data entry, and maintaining patient records. Ensure accuracy and confidentiality in handling patient information. Billing and Insurance Coordination (10% - Daily): Liaise with the billing department to ensure accurate patient billing and resolve billing issues. Assist patients with insurance queries and documentation. Marketing and Patient Outreach Support (10% - Weekly/Periodically): Collaborate with the marketing department on patient engagement and outreach initiatives. Contribute to the development of marketing materials and strategies. Patient Advocacy and Support (10% - Daily): Advocate for patient needs and preferences throughout their treatment journey. Provide patients with information and resources related to their care. Interdepartmental Collaboration (5% - Daily): Work closely with other departments to streamline processes and enhance patient care. Participate in team meetings and collaborative projects. Total: 100% Day-to-Day Activities: Scheduling Appointments: Schedule, reschedule, and confirm patient appointments. Coordinate appointment times with therapists' availability and patient preferences. Patient Communication: Act as the first point of contact for patients, both in-person and via phone or email. Provide patients with information about their appointments, treatments, and any necessary preparation. Record Management: Maintain accurate and up-to-date patient records, including personal details, treatment plans, and progress notes. Ensure confidentiality and secure handling of patient information. Billing Coordination: Liaise with the billing department to ensure correct patient billing. Assist patients with billing inquiries and insurance claims. Insurance Verification: Verify patients' insurance coverage and communicate any relevant information to patients and therapists. Patient Check-In and Check-Out: Greet patients upon arrival and assist with check-in procedures. Process check-out, including scheduling follow-up appointments and handling payments or billing inquiries. Facilitating Patient Flow: Monitor patient flow in the clinic to minimize wait times and ensure a smooth transition between different stages of their visit. Patient Education and Support: Provide patients with educational materials related to their treatment. Offer support and guidance, particularly to new patients, about clinic procedures and what to expect. Interdepartmental Liaison: Communicate regularly with therapy and administrative staff to coordinate patient care. Participate in team meetings to discuss patient cases, operational improvements, or other relevant topics. Feedback and Follow-Up: Collect feedback from patients regarding their clinic experience. Conduct follow-up communications as necessary for appointment reminders or additional information. In addition to the core responsibilities, the Patient Care Coordinator may be required to undertake additional or unforeseen tasks. These tasks will be consistent with the role's purpose and may arise as a result of evolving business needs, unforeseen circumstances, or to cover for absent colleagues. Flexibility and a team-oriented mindset are essential as we work together to meet the needs of our patients and ensure the smooth operation of iMotion Physical Therapy Qualifications Qualifying Statement: At iMotion Physical Therapy, we understand that the healthcare environment is dynamic and constantly evolving. We value adaptability and a commitment to continuous improvement. Therefore, we encourage our team members to embrace new challenges and opportunities for growth that may arise as part of their roles. We believe that flexibility and a willingness to adapt are key to our collective success and to the advancement of patient care in our community. Qualifications and Educational Requirements for the Physical Therapist at iMotion Physical Therapy: Language Proficiency: Must be fluent in English. Additional language skills in Spanish, Tagalog, or any Chinese languages are highly desirable but not mandatory. Educational Background: A Bachelor's degree is preferred but not a requirement. Relevant coursework or experience in healthcare administration, communication, or related fields can be beneficial. Technical Skills: Must be comfortable with technology and proficient in using office software such as Microsoft Excel and Word. Experience with Electronic Medical Records (EMR) systems is highly advantageous. Mathematical Aptitude: A strong affinity for mathematics and proficiency in handling numerical data is essential. Ability to perform basic calculations and analyze statistical information accurately. Other Key Skills and Attributes: Excellent organizational and time management skills. Strong interpersonal and communication abilities. Ability to multitask and prioritize in a fast-paced environment. A patient-centered approach with a strong commitment to providing high-quality care. A team player with a collaborative mindset, able to work effectively with diverse groups. Essential Soft Skills for a Physical Therapist at iMotion Physical Therapy: Empathy: Understanding and sharing the feelings of patients and colleagues is vital for building trust and rapport, and for providing patient-centered care. Communication Skills: Clear and effective communication is crucial for explaining processes to patients, addressing their concerns, and liaising with other departments. Adaptability: The ability to adjust to changing situations and patient needs is essential in a dynamic healthcare environment. Problem-Solving: Identifying and resolving issues quickly and effectively is important for maintaining smooth operations and patient satisfaction. Attention to Detail: Precision in managing patient records, scheduling, and coordinating care helps prevent errors and enhances the quality of service. Time Management: Efficiently managing time and tasks ensures that all patient needs are met promptly and the clinic operates smoothly. Interpersonal Sensitivity: Being aware of and responsive to the needs and feelings of others fosters a supportive and collaborative work environment. Organizational Skills: The ability to organize tasks and information effectively is key to handling the multifaceted responsibilities of the role. Teamwork: Collaborating effectively with other staff members is essential for ensuring comprehensive care and enhancing clinic efficiency. Cultural Competency: Understanding and respecting diverse patient backgrounds is important for providing inclusive and sensitive care. These soft skills are integral to the success of a Patient Care Coordinator. They ensure not only the efficient operation of clinic processes but also the delivery of high-quality, compassionate care to patients. Top of Form
    $34k-53k yearly est. 9d ago
  • Dental Lab- Front Office

    Williams Dental Lab

    Front desk coordinator job in Gilroy, CA

    Job Description Williams Dental Lab is a state-of-the-art dental lab located in Gilroy, California that prioritizes customer service. We are dedicated to growing our team with self-motivated individuals who are organized, detail oriented and able to learn and adapt to Williams Dental Lab protocols. We are looking for a Front Office team member. Requirements: Speak, read and understand English Located in commuting distance of Gilroy, California (no relocation is available) Have a positive and professional attitude Reliable and dependable Able to accept direction/correction on work related tasks Time management, and ability to prioritize work Ability to multi task Attention to detail Standard knowledge of Word, Excell and Outlook Ability to prioritize work tasks efficiently Computer experience Benefits For Full time Employees Health Insurance Dental Benefits Paid Time off includes Paid Sick Leave, Vacation and Holiday pay Profit Sharing Life Insurance Job Duties Provide exceptional customer service Answer multiple phone lines in a friendly and professional manner Preschedule cases as needed Prepping shipping boxes Cleaning case pans as cases are completed Restocking supplies daily as needed to meet shipping and receiving needs Ability to climb stairs and carry up to 15 pounds Keep work area clean and organized Receive cases daily from clients Disinfect and inventory all case items received Read and interpret the prescription provided by the doctor, verify the doctor and patient name Enter case into our lab tracking software, a case number is automatically generated Add the case number to each item received with the case Drop off case to appropriate department Upon case completion steam models and clean pans to prep for billing After case is invoiced wrap case for shipping Assist in maintaining digital files by scanning an uploading case documents to our lab tracking software. Monitor Photos email and print photos as needed for cases Generate Daily reports
    $34k-44k yearly est. 7d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Monterey, CA?

The average front desk coordinator in Monterey, CA earns between $31,000 and $49,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Monterey, CA

$39,000

What are the biggest employers of Front Desk Coordinators in Monterey, CA?

The biggest employers of Front Desk Coordinators in Monterey, CA are:
  1. The Joint Chiropractic
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