Front desk coordinator jobs in Riverdale, GA - 1,502 jobs
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Ryan Bishoff State Farm Agency
Front desk coordinator job in Roswell, GA
Are you a dedicated professional with a passion for customer service and a knack for building strong relationships? Do you thrive in a fast-paced environment where you can make a difference in people's lives? If so, we want you to join Ryan Bishoff State Farm Agency as an Insurance Account Manager!
About Us:
At Ryan Bishoff State Farm Agency we are committed to providing exceptional insurance solutions tailored to our clients' needs. Our focus on customer satisfaction, responsiveness, and reliability sets us apart in the industry. We are looking for someone who shares our values and is eager to contribute to our success.
Key Responsibilities:
Customer Interaction: Serve as the primary point of contact for clients, addressing inquiries related to policies, claims, billing, renewals, and more.
Relationship Building: Cultivate strong relationships with clients by understanding their unique needs and priorities, ensuring their satisfaction and loyalty.
Timely Support: Respond promptly to customer inquiries and follow up on outstanding issues, maintaining a quick response rate.
Documentation: Accurately document all customer interactions in our CRM system to ensure thorough record-keeping.
Team Collaboration: Work closely with colleagues to ensure a seamless experience for customers and to meet the office's service goals.
What We're Looking For:
Previous experience in insurance or customer service is highly desirable.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
A proactive and customer-focused mindset.
What We Offer:
Hourly Rate: $25 - $30 per hour
Paid Time Off (PTO): Generous PTO to support your work-life balance
Company-provided Life Insurance
Opportunities for professional growth and development
A supportive, team-oriented workplace culture
$25-30 hourly 4d ago
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Front Desk Staff
Padel Haus
Front desk coordinator job in Atlanta, GA
Padel Haus is New York City's premier padel club, setting the gold standard for the sport with world-class facilities in Williamsburg and DUMBO, Brooklyn and Nashville, TN. Designed to offer an unparalleled playing experience, our state-of-the-art indoor courts cater to players of all levels, from beginners to seasoned professionals. More than just a club, Padel Haus is a thriving community where passion for the game meets an exceptional social atmosphere.
Building on our success in New York, we are proud to announce the opening of our brand-new Atlanta location, bringing the Padel Haus experience to an even wider audience. With a commitment to excellence in service, facility quality, and player engagement, we continue to redefine the sport in the U.S.
Our location is in West Midtown, Atlanta at 950 West Marietta St NW, Atlanta, GA 30318.
Position Overview
This is not your typical frontdesk job! The FrontDesk/Concierge plays a vital role in delivering an exceptional experience to members and guests by developing rapport with our members and players, managing reservations, facilitating check-ins, and maintaining the club's high service standards. This position is perfect for individuals with strong customer service skills, a passion for racket sports, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Act as the first point of contact and warmly welcome and assist all members, guests, and visitors, ensuring a seamless check-in process.
Demonstrate a solid understanding of padel, including its rules and history, while also effectively communicating Padel Haus' mission, values, and offerings to members and guests.
Manage court reservations, private lessons, program and clinics enrollments, and tournament registrations through our booking system.
Process payments, membership fees, and retail transactions using the POS system.
Provide information about Padel Haus facilities, events, and programs while promoting membership benefits.
Maintain the frontdesk, lobby area, court spaces, and locker rooms ensuring a clean, organized, and professional appearance.
Support daily operations, including opening and closing procedures.
Monitor court schedules, communicate updates, and assist with any player inquiries.
Assist in inventory management for merchandise and retail sales.
Address member concerns professionally and escalate issues as necessary.
Assist in other administrative tasks as directed by the Concierge supervisor.
Required Skills & Qualifications
Excellent interpersonal and verbal communication skills.
Strong customer service and problem-solving abilities.
Ability to multitask in a fast-paced setting while maintaining attention to detail.
Basic proficiency in POS systems and booking software (training provided).
Knowledge of padel or a willingness to learn about the sport and club policies.
Physical Requirements
Ability to stand and move around for extended periods.
Must be able to lift up to 25 pounds occasionally.
Additional Details
This position requires evening and weekend availability.
Prior hospitality, fitness club, or sports facility experience is a plus.
Why Join Padel Haus?
At Padel Haus, we are passionate about growing the sport and providing a best-in-class experience for players of all levels. As Club Director, you will have the opportunity to shape the culture and success of our newest location in Atlanta while working alongside a dedicated team of professionals.
If you are a driven leader with a passion for sports, community engagement, and business growth, we invite you to apply and be part of the Padel Haus family!
$20k-28k yearly est. 1d ago
Medical Secretary
Pathgroup 4.4
Front desk coordinator job in Atlanta, GA
The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary.
Prepare and send slides requested by other Pathology departments and file slides and paperwork.
Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$22k-27k yearly est. 22h ago
Front Desk Receptionist
Morehouse College Portal 4.2
Front desk coordinator job in Atlanta, GA
Duties And Responsibilities Greeting Visitors : Welcome guests and clients as they arrive, ensuring a positive first impression of the organization. Answering Phone Calls : Manage incoming calls, directing them to the appropriate departments or personnel, and taking messages when necessary. Customer Service : Address inquiries and resolve issues from students and visitors, providing information about services and directing them to the right personnel. Maintaining Reception Area : Ensure the frontdesk and waiting area are clean, organized, and welcoming at all times.
$26k-30k yearly est. 60d+ ago
Part Time Front Desk Coordinator - Atlanta, GA
The Joint Chiropractic 4.4
Front desk coordinator job in Atlanta, GA
Job Title: Wellness Coordinator Pay Range: $17 - $25 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Our FrontDeskCoordinator positions have flexible scheduling options.
Available shifts include:
• Fridays: 9:30 AM - 7:15 PM
• Saturdays: 9:30 AM - 5:30 PM
• Sundays: 11:30 AM - 5:30 PM
• Mondays: 9:30 AM - 7:15 PM
Additional hours may be available. To remain active in the role, you must be able to work at least two shifts per week.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
There may be an expectation of flexibility, for location change on a day by day or week by week basis.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Bilingual preferred.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
As one of the largest general contactors in the Southeast, Choate considers our reputation as our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both the base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Tampa and Savannah. This role is posted for our Atlanta office but this able to work at any of our seven locations.
We have an excellent opportunity for a Scheduling Specialist. This candidate must have experience in running active construction projects in the commercial sector. This candidate must understand how to create a construction schedule for upcoming projects. This role will evaluate Choate Construction's scheduling performance through training, process improvement, project support, and maintenance of operations standards. The Scheduling Specialist will refine and update Choate's project scheduling processes and maintain standards of quality and consistency for project schedules. Standards produced and maintained by the Scheduling Specialist will have the effect of ever improving the minimum possible outcome of project schedulers and providing a consistent and reliable product for clients, partners, and employee owners that rely on project schedules. The Scheduling Specialist will evaluate our existing software as well as suggest and implement updates to it.
Skills and Qualifications:
* Ten (10) years of construction experience in a role with regular scheduling responsibilities.
* Preferred four-year degree in a construction related curriculum.
* Experienced in developing comprehensive training regiments in the construction field for skilled development at various levels.
* Experience in executing training through various platforms, including recorded , interactive, and in-person.
* Provide situational training as requested by Directors of Operations and Project Executives, for teams with unique challenge or opportunities that are abnormally dependent of schedule acumen.
* Can drive/fly to all Choate office locations, and be able to walk Choate project sites.
* Proficient at working away from the office via Choate Construction's remote network access tools.
What we offer:
* Full Employee Benefits
* Employee Stock Ownership Program(ESOP)
* 401(k) plan
* Paid Time Off
* Matching Gifts Program
* Clearly defined Company Core Values, Mission, and Vision.
Choate Construction Company is 100% employee owned and provides excellent employment opportunities, where individuals work in a dynamic environment. The firm is built on the skills and the efforts of each employee and strives towards continuous development of a growing and prosperous business. Choate Constuction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well being and health of its employees.
Equal Opportunity Employer, including disabled and veterans.
$61k-77k yearly est. 60d+ ago
Front Desk Area Specialist
Firstservice Corporation 3.9
Front desk coordinator job in Atlanta, GA
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/FrontDeskCoordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/FrontDeskCoordinator.
* On call 24/7 for emergencies and call outs assigned by Director of FrontDesk Operations/FrontDeskCoordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 Hourly paid bi-weekly
Schedule: Varies
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
$20 hourly 27d ago
Front Desk Receptionist
Druid Hills Golf Club 4.0
Front desk coordinator job in Atlanta, GA
Pay Rate: $15/hr
About the Role
Our FrontDesk Receptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
$15 hourly Auto-Apply 60d+ ago
Front Desk Coordinator PT
Peachtree Orthopedics 4.2
Front desk coordinator job in Atlanta, GA
Job DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."Our CulturePeachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.Why Choose Peachtree Orthopedics?At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:
Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.
Your Impactful Role
Responsible for maintaining an organized workspace at the frontdesk.
Greet patients and visitors in a prompt, courteous and helpful manner.
Check-in patients, verify patient's appointment, demographic information, insurance and referral.
Answer and route incoming phone calls directed to frontdesk to include providing directions to any of the site locations.
Receive Point of Service payment from patients at time of service.
Manage daily collection sheet of all co-pay and cash totals, checks, and credit cards at the end of each day. Copy all checks and scan collection sheets for billing, responsible for reconciliation of daily receivables.
Responsible for accurate and timely charge capture for therapy-based services.
Obtain verification of benefits and prior authorizations.
Obtain workers' compensation information and verify patient's information is accurate. Communicate directly with Adjusters.
Scan all daily paperwork in an electronic file at the end of the day.
Utilization of EMR system accurately.
Communicate and notify therapist on any scheduling, visit limit or any other patient needs.
Obtain patient referrals, when applicable.
Contact patients regarding outstanding balances.
Establish payment plans to help patients manage payment of bills.
Identify and communicate AR trends, denial issues or irregularity impacting resolution of AR or daily production workflow to supervisor and other team members and recommend resolution.
Create insurance claims and patient statements.
Train appropriate personnel on computerized billing system.
Respond to patient billing and statement inquiries; escalate payment issues to Supervisor if needed.
Maintain up-to-date knowledge of third-party billing and reimbursement, clinic's financial policies and industry knowledge.
Prepare and submit daily productive reports as required.
Complete annual compliance and regulatory requirements as applicable.
Make recommendations to management for write-offs.
Fill-in as needed at any location due to absences or understaffing.
Other duties may be assigned.
Competencies
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
Continuous Learning - Seeks feedback to improve performance; pursues training and development opportunities; shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; helps and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs. Oral
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
Written Communication - Writes clearly and informatively.
Conflict Resolution - Encourages open communications; maintains objectivity.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Consultative Selling - Builds rapport and establishes trust.
Achievement Focus - Measures self against standard of excellence.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Seeks increased responsibilities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work.
Judgment - Exhibits sound and accurate judgment; makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications
High school diploma or general education degree (GED). Bachelor's Degree is preferred.
Minimum one year of medical billing and account follow up experience. Knowledge of ICD-10, CPT, HCPCS and the use of modifiers preferred. Knowledge of Medicare, Managed care and commercial insurance products and plans. Knowledge of physician billing and/or collections.
Typing speed 55 wpm and the ability to use a calculator.
Certified Patient Account Representative (CPAR) preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear and frequently required to stand, walk, sit, and use hands to handle files, computers, and phones; reach with hands and arms. Frequent and regular repetitive movements required using the wrists, hands, and/or fingers. The employee will operate a keyboard, calculator, telephone, copy machine, computer and other office equipment as necessary. The employee frequently is required to move all extremities within full range of motion as well as stoop and bend at 90 degrees. The employee must occasionally lift and/or move up to 30 pounds. It is necessary to view and type on computer screens for long periods of time and to work in an environment which can be very stressful. Specific vision abilities required by this job include close vision. This position may require long hours.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to deal with aggressive, hostile and sometimes irrational behavior of patients and family members and can respond to all patients in a calm and professional manner.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$22k-31k yearly est. 17d ago
Temporary Front Desk Receptionist- Mornings
Mercer University 4.4
Front desk coordinator job in Atlanta, GA
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application.
You will not be able to modify your application after you submit it
.
Job Family:
Student Work Study
Department:
Physical Therapy
Supervisor:
Tami Phillips
Job Title:
Temporary FrontDesk Receptionist- Mornings
Job Description:
The FrontDesk Receptionist for Mercer's physical therapy clinic,
Mercer Physical Therapy
, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The FrontDesk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair. For more information on
Mercer Physical Therapy
, please see **********************************************************************************************
Maintaining patient confidentiality (HIPAA compliance).
Hours are 8:30-12:30pm Monday through Friday and is a
temporary position
pending hire of full-time staff.
Requirements
Open only to those awarded as Federal Work Study by Financial Planning Office.
High School Diploma/GED
Strong customer service skills, excellent organizational and multitasking skills.
Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
Ability to gain a working knowledge of the electronic medical record system used in the clinic.
Ability to gain a working knowledge of insurance verification and authorization processes.
Ability to clean equipment and organize laundry into treatment rooms daily.
Ability to maintain a tidy front office environment.
Pay Rate: $10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.
Scheduled Hours:
20
Start Date:
09/8/2025
End Date:
05/31/2026
$10-15 hourly Auto-Apply 60d+ ago
Front Desk Receptionist (Luxury Dermatology Practice - Buckhead, Atlanta)
Chromepms
Front desk coordinator job in Atlanta, GA
FrontDesk Receptionist (Luxury Dermatology Practice - Buckhead, Atlanta) About Our Client
Our client is one of the most established and respected physician-led dermatology practices in the region, offering the most comprehensive portfolio of medical, surgical, and advanced aesthetic services. This position supports their Buckhead flagship - renowned for its exceptional patient care, concierge-level service standards, and a meticulously polished, luxury environment.
We are seeking a highly professional, poised, and experienced FrontDesk Receptionist to help serve as the face of our practice. This is not an entry-level role - candidates must bring prior experience in medical aesthetics, dermatology, plastic surgery, or luxury hospitality.
Who Thrives in This Role
You will excel here if you are:
- Polished, articulate, warm, and refined in personal presentation and communication.
- Naturally at home in a fast-paced medical environment with high patient volume.
- Passionate about luxury service, skin health, aesthetics, and contributing to a team where excellence is the standard.
- Skilled at creating a seamless, efficient, and welcoming experience for every patient.
If you cannot manage a high-end, high-volume frontdesk with attention to detail and professionalism, this role will not be the right fit.
What You Will Do
Front Office Excellence
- Welcome patients with warmth, professionalism, and impeccable customer service.
- Maintain a high-touch, polished front-desk environment that aligns with a luxury dermatology brand.
- Manage multi-line phones, voicemails, and patient messages with urgency, accuracy, and professionalism.
Patient Scheduling & Flow
- Schedule, confirm, adjust, and optimize patient appointments using the EMR.
- Manage check-in/check-out, verify patient information, and ensure compliant documentation.
- Collect payments, review treatment costs, and support transparent financial discussions.
- Coordinate patient flow, ensure smooth provider transitions, and maintain daily schedule integrity.
Administrative & Clinical Support
- Maintain accurate and confidential patient records.
- Assist with skincare retail sales, product recommendations, and restocking.
- Support practice-wide communication, daily operations, and patient correspondence.
Representation & Professionalism
- Uphold the practice's reputation for excellence through presentation, demeanor, discretion, and patient care.
- Serve as a trusted resource for skincare and treatment questions (training provided).
Minimum Requirements
Applications that do not meet these will not be reviewed:
- Experience in dermatology, medical aesthetics, plastic surgery, or luxury hospitality.
- Strong communication skills with a polished, professional demeanor.
- Ability to multitask in a high-volume, luxury clinical setting.
- EMR or practice management experience.
- High attention to detail, accuracy, and organization.
- Professional appearance consistent with a luxury medical-aesthetic environment.
- High school diploma required; college preferred.
Compensation & Schedule
- Full-time | In-Office
- Starting at $21+ per hour (commensurate with experience)
- Full benefits package & 401(k)
- Hours: 8:30 AM - 4:30 PM
- Monday-Friday with occasional evenings for events or training
How to Apply
To be considered, applicants must submit:
1. Resume
2. Brief statement of interest explaining your experience in luxury service, medical aesthetics, or dermatology and why you are a strong fit for this role.
Only qualified candidates will be contacted for next steps.
$21 hourly 38d ago
Front Desk Receptionist
Cenexel 4.3
Front desk coordinator job in Decatur, GA
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Hourly Range: $18.00 - $20.00/hr (Depending on education, experience, and skillset)
Schedule: Monday - Friday 7:00 am to 3:00 pm, alternating Saturdays 8:00 am - 1:00 pm.
Job Summary:
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Essential Responsibilities and Duties:
Greets all entering the office courteously and attentively.
Answers and directs telephone calls appropriately.
Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
Maintain and organize lobby.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Must be able to effectively communicate verbally and in writing.
High school diploma or GED required.
1 year of experience preferred.
Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
Must demonstrate working knowledge of Microsoft Office and various computer skills.
Ability to work independently as well as functioning as part of a team.
Ability to communicate clearly.
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
$18-20 hourly 4d ago
Front Desk Coordinator - Part Time Dunwoody
Revive Orthopedics 4.3
Front desk coordinator job in Atlanta, GA
Job Description
ReVive Orthopedics Spine & Sports Medicine is seeking an organized, welcoming, and detail-oriented FrontDeskCoordinator to join our team. In this role, you will be the first point of contact for patients, visitors, and stakeholders. You will ensure that our front office operations run smoothly, uphold our high standards of patient care, and exemplify Revive Orthopedics' friendly and professional spirit. The ideal candidate is compassionate, detail-oriented, and committed to providing exceptional service.
Key Responsibilities
Patient Reception and Check-In
Greet patients and visitors promptly and professionally.
Verify patient information and ensure completion of required forms.
Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations.
Appointment Scheduling and Coordination
Schedule patient appointments using Athena.
Confirm and remind patients of upcoming appointments via phone and email.
Coordinate with medical staff to maintain an efficient flow of patients through the clinic.
Administrative and Clerical Support
Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel.
Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness.
Collect co-pays, outstanding balances, and other payments from patients.
Assist with processing insurance verification, authorizations, and prior approvals.
Patient Relations and Communication
Address and resolve patient concerns or direct them to the appropriate team member for follow-up.
Communicate with insurance providers, referring providers, and third-party partners when necessary.
Serve as a liaison between patients, medical professionals, and administrative staff.
Quality and Compliance
Adhere to all clinical policies, procedures, and regulatory guidelines.
Respect and protect patient confidentiality, privacy, and rights at all times.
Support quality improvement initiatives and maintain accurate, up-to-date documentation.
Qualifications
Education and Experience
High school diploma or equivalent required; an associate degree or certificate in medical office administration preferred.
Previous experience in a healthcare setting (ideally in orthopedics or a related specialty).
Familiarity with Athena and practice management systems.
Skills and Competencies
Outstanding customer service and communication skills.
Ability to multitask effectively in a fast-paced environment.
Excellent organizational, time-management, and problem-solving abilities.
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
Knowledge of insurance processes, including verifications and prior authorizations, is strongly preferred.
Personal Attributes
Positive, welcoming, and friendly demeanor.
High level of attention to detail and accuracy.
Strong sense of responsibility, confidentiality, and professionalism.
Ability to collaborate and work effectively within a team.
Why Join Us?
ReVive Orthopedics Spine & Sports Medicine offers a collaborative environment focused on patient care excellence and professional growth. We provide a competitive benefits package, including:
Medical Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Paid Time Off and Holidays
Mileage Reimbursement for travel to satellite offices
Compensatory Bonuses based on productivity and performance
Join our team to play a vital role in welcoming patients and ensuring great customer service that supports high-quality care.
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ReVive Orthopedic Spine & Sports Medicine. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.
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$28k-33k yearly est. 3d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk coordinator job in McDonough, GA
FrontDeskCoordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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$25k-32k yearly est. Auto-Apply 18d ago
Dental Front Office Coordinator
United Dental Corporation 4.3
Front desk coordinator job in Stockbridge, GA
Job Description
Who We Are: Eagles Landing Dentistry is modern dental practices in the heart of Stockbridge, Georiga, serving our local and surrounding communities for over 20 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, commitment, curiosity and compassion - which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results.
Who You Are: You are an adaptable Front Office Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a computer systems and scheduling wizard, a process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career.
Requirements
What You'll Do:
Work with the owner dentist to craft an ongoing schedule that optimized for productivity and easily manage contingency scheduling when last minute changes occur.
Manage the patient's seamless arrival by checking in patients, obtaining necessary financial and personal details and entering those directly into the patient's chart as appropriate.
Upon patient checkout, schedule the next appointment or follow-ups as necessary, provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards.
Partner with office management and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters or other patient correspondence.
Optimize appointment schedule by ensuring the day is full and aligning the right treatment to appointment time.
Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs.
Partner with office manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs.
Other duties as assigned.
What You'll Bring:
Minimum 3 years of administration experience
Experience with scheduling software systems, and Microsoft Office, clinical background and experience with dental software programs considered an asset
An Associates degree in business or office administration preferred.
Solid business acumen and effective written and verbal communication skills
Ability to identify and regulate one's emotions and understand the emotions the others to build relationships, reduce team stress, defuse conflict and improve personal job satisfaction.
A devotion to serving your patients and reliably showing up for your team.
Benefits
Full-time opportunity, Monday through Friday, 8 am to 5 pm.
Up to $20 an hour depending on experience.
401(k) and up to a 4% match.
Medical, Dental, Vision, Life Insurance and Paid Time Off, 7 paid holidays.
Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
Voluntary benefits like pet insurance, Life Lock and entertainment discounts.
We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment.
Continuing education opportunities.
$20 hourly 10d ago
Medical Front Desk Receptionist
Mp Rpo
Front desk coordinator job in Fayetteville, GA
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and record keeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
$24k-31k yearly est. 25d ago
Medical Front Desk Receptionist
MP RPO
Front desk coordinator job in Fayetteville, GA
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and record keeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
$24k-31k yearly est. 25d ago
Senior Front Desk Coordinator
Nexuscps LLC
Front desk coordinator job in Atlanta, GA
Job DescriptionBenefits:
Competitive salary
Free uniforms
Paid time off
Training & development
Senior FrontDeskCoordinator
About Us
NexGen Medical Centers is a fast-growing, patient-focused medical practice specializing in accident injury care for spine and orthopedic needs. We are seeking a highly skilled Senior FrontDeskCoordinator to lead our front-office operations and help shape the first impression every patient receives.
Position Overview
The Senior FrontDeskCoordinator serves as the lead representative for all front-office functions, ensuring a welcoming, efficient, and professional environment for patients and visitors. This role supports daily administrative workflows, mentors junior front-desk team members, and works closely with the Clinic Operations Director to maintain smooth, compliant, and high-quality operations.
Key Responsibilities
Front Office Operations
Warmly greet and assist patients and visitors; ensure seamless check-in and check-out.
Manage appointments, confirmations, cancellations, and waitlist flow.
Ensure accurate entry of demographic, insurance, and billing information.
Monitor lobby cleanliness, organization, and patient flow.
Address escalated or complex patient concerns promptly.
Leadership & Team Support
Act as lead support and mentor for frontdesk staff.
Provide real-time coaching and assist in new hire onboarding and training.
Model professionalism, communication excellence, and top-tier patient service.
Communicate staffing needs or workflow improvement opportunities to management.
Administrative Duties
Maintain logs, reports, and documentation with accuracy and confidentiality.
Reconcile end-of-day activities including encounters, payments, and paperwork.
Collaborate with clinical and operational teams to sustain efficient patient flow.
Ensure compliance with HIPAA, company policies, and regulatory standards.
Communication & Problem-Solving
Serve as the communication hub for front-office updates and coordination.
Recommend workflow enhancements to improve patient experience.
Handle unexpected challengeshigh volumes, schedule disruptions, technology issueswith composure and effectiveness.
Qualifications
Required
24 years experience in frontdesk, customer service, or administrative role (healthcare strongly preferred).
Proficiency with EHR systems
Excellent communication, customer service, and conflict-resolution skills.
Strong organizational skills and ability to multitask in a high-volume environment.
Sound judgment and commitment to patient confidentiality.
Preferred
Experience in a lead or senior front office position.
Knowledge of insurance verification, personal injury processes, and medical office operations.
Bilingual abilities (Spanish/English or other languages).
Core Competencies
Leadership & Team Support
Professionalism & Customer Service
Problem Solving & Critical Thinking
Attention to Detail
Adaptability & Stress Tolerance
Communication & Interpersonal Skills
Work Environment
Fast-paced medical office setting.
Requires extended periods of sitting/standing and frequent patient interactions.
Occasional travel between clinic locations may be required.
$25k-32k yearly est. 23d ago
Medical Front Office/Patient Communication
Atlanta Interventional Institute
Front desk coordinator job in Smyrna, GA
Our practice is growing, and we have an immediate opening for a medical Front Office Specialist.
The right candidate will have an energetic and positive personality. We need someone who can express a positive, compassionate, and upbeat tone on the telephone or even via text.
The best fit is for someone who has worked in a medical subspecialty environment, especially with a practice that performs in-office procedures. We need someone who demonstrates professionalism not only in their work effort, but in their ability to communicate complex information to patients in a way that is informative and compassionate. The right candidate will be someone who enjoys working in a team-oriented environment where everyone supports each other.
Our Front Office/Patient Communications Team schedules patient office visits, coordinates care for patients who require diagnostic testing, enters demographic and financial data into our software program, and helps with medical records. We're looking for someone who takes pride in their work and enjoys working directly with patients. A stable work history is required.
Responsibilities include:
Scheduling patients according to practice protocols
Patient Check-In and Check-Out including accurate demographic and financial data capture and entry into our software system.
Answering patient inquiries about our practice and its scope of care
Following up with patients who have contacted us to learn more about our practice and the services we provide.
Coordination of care with outside diagnostic testing facilities
On-site collection of co-payments, co-insurance, and/or balances due at the time of service.
High volume of outgoing follow up telephone calls
Bilingual a plus-Spanish
We offer a competitive salary and benefits package which includes:
Medical, dental, and vision plans
Employer matching 401k plan
Paid Time Off (PTO)
Holiday Pay including all major holidays and an additional "Floating Holiday."
Merit-based yearly bonus opportunities.
We are not open nights, weekends, or holidays.
We are an equal opportunity employer and do not discriminate based on race, religion, ethnic background, country of origin, age, gender or sexual orientation.
Please send your resume to us in confidence and include a brief cover letter outlining your interest in our Front Office/Patient Communications Specialist position.
$25k-32k yearly est. 60d+ ago
Front Desk Receptionist Bilingual Preferred
Ortho Sport
Front desk coordinator job in Conyers, GA
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
* Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
* Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
* Maintain patient accounts by obtaining, recording, and updating demographic and financial information
* Schedule patient appointments at the end of the visit
* Maintain open communication with pre-cert team regarding orders for daily patients
* Tracking and follow-up with patient cancellations and no shows
* Performing daily audit of tasks assigned
* Checking patients in by EMR and verifying demographics and insurance information
* Following up on outpatient referrals and surgical referrals
* Provides the patient with printout of appointments
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* HIPPA and OSHA compliance; promote a safe work environment at all times
* Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
* Caring demeanor toward patients and co-workers
* Clinical knowledge and familiarity with medical terminology
* Working knowledge of computers, fax, copiers and other technology
* Strong knowledge and understanding of electronic medical records software
* Prior medical receptionist experience, preferably in an orthopedic setting is a plus
* Strong administrative skills, with attention to detail in accuracy
* Bilingual (English/Spanish) is a plus
Education/Experience:
* High School Diploma or GED required
* Associate or higher degree preferred
* 1 year medical frontdesk experience
* Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
How much does a front desk coordinator earn in Riverdale, GA?
The average front desk coordinator in Riverdale, GA earns between $22,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Riverdale, GA