Front Desk Representative
Front desk coordinator job in San Diego, CA
Coldwell Banker West is a real estate company based out of Ocean Beach. Our company specializes in helping clients find and secure their ideal homes and properties. We are committed to providing exceptional service and personalized support to meet the unique needs of each client. Located at 1851 Cable Street, we strive to create a seamless and positive experience for every customer.
Role Description
This is a full-time role for a Resource Center Administrator. The role is located in Ocean Beach, CA.
The job description for our Resource Center Administrator is to be the main point of contact and assistance to our sales force. From hire to transaction, the RCA will help with training, troubleshooting, information support, and supplying the agent with templated marketing pieces for their business and every listing or sale.
To achieve the above mentioned, the RCA will have to be well versed in all company programs, work with the IT company for basic troubleshooting or system support for wifi, agent workstations, etc., run basic MLS reports to determine which agents to reach out and support with marketing and or simple reporting reminders. To be a support to the agents, within the guidelines and boundaries defined in RCA procedures.
The goal is to create a smooth work environment for the agent and ensure the company standards for marketing and reporting are being adhered to. We would like our newly on-boarded agents to be productive as soon as possible and not have to struggle with understanding our company infrastructure. We want to touch as many agents as possible, so they stay connected to the company. We need to build strong relationships with our agent base and keep them engaged with the company through meetings, trainings, and events. And we need a strong cheerleader in the office that exemplifies the company mindset and core values of excellence, ingenuity, awesomeness and home.
Qualifications
Phone Etiquette and effective Communication skills
Strong Customer Service skills
Ability to multi-task and manage time effectively
Proficient in Microsoft Office Suite and other administrative software
High school diploma or equivalent
Previous experience in real estate or a related field is a plus
Front Desk Coordinator - Encinitas, CA
Front desk coordinator job in Encinitas, CA
Front Desk Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability full-time Monday to Thursday, with some weekends as needed.
Compensation and Benefits
* Starting pay: $15 - $18 per hour + Bonus
* Medical, PTO, and holiday pay
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Patient Care Service Representative II
Front desk coordinator job in San Diego, CA
Job DescriptionAbout Us
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.
Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.
At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.
Position Summary
We are seeking a highly skilled and compassionate Patient Care Services Representative II to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday.
This role will be based primarily in our Solana Beach clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences.
Key Responsibilities
Front Office & Administrative Duties:
Greet patients and visitors warmly and professionally.
Manage check-in and check-out processes, verify insurance, and collect co-pays.
Schedule patient appointments, testing, and follow-ups in collaboration with providers.
Submit and track prior authorizations, including verifying insurance and submitting required documentation.
Answer incoming calls and respond to patient inquiries with courtesy and accuracy.
Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system.
Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies.
Assist with emergency response protocols by alerting clinical staff as needed.
Contribute to the onboarding and training of new team members to build support and cross-functional skills.
Clinical & Patient Care Duties (if MA certified):
Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing.
Administer allergy and immunotherapy injections following clinical safety protocols.
Prepare and maintain allergy serum and oral desensitization vials.
Monitor and document patient vitals and treatment responses.
Support physicians and advanced practice providers during clinical consultations and procedures.
Educate patients and families on allergy and asthma care plans and treatment options.
Respond to and manage allergic reactions, including emergency interventions when needed.
Escort patients to exam rooms and prepare for provider exams.
Assist in preparing asthma action plans, Epinephrine training, and discharge instructions.
Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols.
Assist with clinical prior authorizations under the direction of a supervisor.
Additional responsibilities as assigned.
Qualifications & Requirements
Education: High school diploma or equivalent required.
Experience: 3+ years of experience in a front desk, medical receptionist, or Medical Assistant (MA) role.
Experience with insurance verification, scheduling, and electronic health records preferred.
Licensure & Certifications:
Certified or Licensed Medical Assistant (California), if performing clinical duties.
CPR certification (or willingness to obtain upon hire).
Skills & Abilities:
Strong interpersonal, customer service, and communication skills.
Excellent organizational and multitasking ability in a clinical setting.
Knowledge of medical terminology and EHR systems.
Familiarity with HIPAA and OSHA compliance standards.
Ability to remain composed in fast-paced and emergency situations.
Commitment to patient confidentiality and high-quality service delivery.
Preferred Qualifications:
Prior experience in allergy, immunology, or respiratory care settings.
Comfort with performing skin testing and pulmonary diagnostics.
Experience submitting and managing insurance prior authorizations.
Compensation
The hourly range for this position is $27.00-32.00/hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Physical Requirements
Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
What We Offer
Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay
Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth
If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!
California Consumer Privacy Act (CCPA) Notice
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.
Dental Front Office
Front desk coordinator job in San Diego, CA
Job Description
We're looking for an experienced Dental Front Office Coordinator to join our welcoming practice in Carmel Valley (92130).
Torrey Del Mar Dentistry is a newly remodeled, modern office known for its caring team and loyal patients who've trusted us for years.
The right person will have at least 2 years of dental front office experience
A solid understanding of PPO/fee-for-service insurance
A genuine passion for helping patients. You'll handle check-in and check-out, scheduling, insurance verification, presenting treatment plans, and coordinating care with our clinical team.
If you're dependable, professional, and enjoy being part of a supportive team that values quality over quantity, we'd love to meet you.
Skills:
General Practice
PPO
Dentrix
Treatment Planning
Dexis
Claims/Appeals
TMJ
Billing
Insurance
Scheduling
Benefits:
Dental
401k
Bonuses
Compensation:
$25-$30/hour
Front Desk Receptionist
Front desk coordinator job in San Diego, CA
Job DescriptionFront Desk Receptionist (Contract) Onsite | Torrey Pines, San Diego, CA $20-25/hr | 3-Month Assignment (Potential for Extension) About the Role: BioPhase is seeking a detail-oriented and personable Front Desk & Office Coordinator to support day-to-day office operations at our client site in Torrey Pines. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys being the face of the company. You'll oversee front desk reception, facilities coordination, and general administrative support while ensuring a welcoming and efficient workplace for employees and visitors.Key ResponsibilitiesReception & Visitor Experience
Greet and assist guests, manage sign-ins, and issue visitor badges
Maintain a professional, organized lobby and front-of-house appearance
Coordinate deliveries, shipments, and temperature-sensitive materials
Office & Facilities Operations
Serve as the main contact for facility issues, repairs, and maintenance requests
Work closely with building management and vendors for upkeep and safety
Ensure shared spaces remain clean, stocked, and well-maintained
Office Management & Administration
Order and track office, kitchen, and breakroom supplies
Assist with new employee onboarding (badges, workspace setup, IT coordination)
Support internal events, meetings, and general office communications
Process invoices, track expenses, and maintain administrative records
Safety & Compliance
Enforce visitor and badge protocols
Support safety and emergency procedures as needed
Qualifications
3+ years of experience in office administration, facilities coordination, or operations (biotech or similar environment preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficiency with Microsoft Office Suite
Service-oriented and proactive mindset
Ability to lift up to 25 lbs. and perform occasional physical office tasks
Schedule: Monday-Thursday, 7:00 AM-4:00 PM | Friday, 7:00 AM-2:00 PM
Type: Full-time, Onsite Contract (3 months, with potential to extend)
Medical Receptionist (Front Desk)
Front desk coordinator job in Encinitas, CA
What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.
Essential Functions:
* Greet patients and families.
* Answer center telephones, distribute faxes, and prepare customer files.
* Schedule patient appointments.
* Receive and correctly record receipts of patient payments.
* Enter, verify and update patient demographic and insurance information.
* Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
* Process requests for records from outside sources.
* Scan data into document imaging software.
* Regular attendance and punctuality.
* Contributes to team effort by accomplishing related results as needed.
* Ensures that all processing and reporting deadlines are consistently achieved.
* Perform any other functions as required by management.
Qualifications
* 1-3 years of experience, preferred
* High School Diploma, GED or equivalent work experience, preferred
* Medical office experience, highly preferred
What is expected of you and others at this level
* Applies acquired job skills and company policies and procedures to complete standard tasks
* Works on routine assignments that require basic problem resolution
* Refers to policies and past practices for guidance
* Receives general direction on standard work; receives detailed instruction on new assignments
* Consults with supervisor or senior peers on complex and unusual problems
Location
cCARE Encinitas
326 Santa Fe Drive, Suite 105
Encinitas, CA 92024
Anticipated hourly range: $21.00 per hour - $25.20 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/28/2025*if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyFront Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Front desk coordinator job in San Diego, CA
Job Title: Front Desk Representative Location: San Diego, CA Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time
Salary Range: $21.00 - $24.00 per hour
CENTERS
At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
Greet patients, visitors, and staff in a friendly and professional manner.
Assist patients with check-in and check-out processes.
Provide information about clinic services, hours, and policies.
Answer incoming phone calls, route calls appropriately, and take messages.
Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
Schedule, reschedule, and confirm patient appointments.
Manage daily appointment logs and communicate changes to clinical staff.
Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
Maintain organized patient records and ensure proper documentation.
Verify insurance eligibility and assist patients with completion of forms.
Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
Adhere to all HIPAA and FQHC confidentiality requirements.
Follow established protocols for patient identification and consent.
Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
Assist in maintaining a clean and organized front desk and waiting area.
Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
High school diploma or equivalent required; some college preferred.
Previous experience in a medical office, clinic, or customer service setting required.
Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
Ability to maintain confidentiality and handle sensitive information professionally.
Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
Ability to sit or stand for extended periods.
Ability to lift or move up to 15lbs. occasionally.
Work Environment:
Fast-paced, patient-centered clinic environment.
Regular interaction with patients, staff, and community partners.
Occasional evening or weekend hours may be required.
Compensation and Benefits:
Competitive hourly rate based on experience.
Comprehensive benefits package including medical, dental, vision, and 401K.
Paid time off and holiday leave.
Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour . We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Auto-ApplyFront Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Front desk coordinator job in San Diego, CA
Job Title: Front Desk Representative Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time Salary Range: $21.00 - $24.00 per hour ABOUT OPSAM HEALTH CENTERS At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
* Greet patients, visitors, and staff in a friendly and professional manner.
* Assist patients with check-in and check-out processes.
* Provide information about clinic services, hours, and policies.
* Answer incoming phone calls, route calls appropriately, and take messages.
* Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
* Schedule, reschedule, and confirm patient appointments.
* Manage daily appointment logs and communicate changes to clinical staff.
* Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
* Maintain organized patient records and ensure proper documentation.
* Verify insurance eligibility and assist patients with completion of forms.
* Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
* Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
* Adhere to all HIPAA and FQHC confidentiality requirements.
* Follow established protocols for patient identification and consent.
* Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
* Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
* Assist in maintaining a clean and organized front desk and waiting area.
* Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
* High school diploma or equivalent required; some college preferred.
* Previous experience in a medical office, clinic, or customer service setting required.
* Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
* Excellent interpersonal and communication skills.
* Strong organizational and multitasking abilities.
* Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
* Ability to sit or stand for extended periods.
* Ability to lift or move up to 15lbs. occasionally.
Work Environment:
* Fast-paced, patient-centered clinic environment.
* Regular interaction with patients, staff, and community partners.
* Occasional evening or weekend hours may be required.
Compensation and Benefits:
* Competitive hourly rate based on experience.
* Comprehensive benefits package including medical, dental, vision, and 401K.
* Paid time off and holiday leave.
* Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour. We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa
Front desk coordinator job in Del Mar, CA
The finest in Plastic Surgery meets Medical Spa, offering the latest advanced anti-aging techniques, plastic surgery, and non-invasive cosmetic treatments. Lead by our founder and award-winning doctor, Dr. Paul E. Chasan, M.D., F.A.C.S, trainer/instructor to fellow plastic surgeons both nationally and internationally. We are a team of highly skilled, professionals that are key in cultivating our brand and quality services in a highly competitive aesthetic market.
Job Description
Great opportunity for a front desk receptionist/concierge for our busy and highly desirable plastic surgery practice and med spa. Seeking a long-term relationship for a Full-Time position, 4 days per week plus Saturdays. Previous receptionist experience in a Plastic Surgery, Cosmetic Dermatology or Medical Spa office preferred. The ideal candidate is a self-starter, patient-centered, and exhibits strong ability to work in a team-based, fast-paced environment with proven patient care processes. This position is the first face and voice interaction with our customers/patients, both in person and over the phone managing appointment requests and fielding questions, so quality customer care is very important. Position immediately available.
Pay:
Hourly, competitive, depends on experience
Employment Type:
Full-time, 4 weekdays and Saturdays (please do not apply if not available on Saturdays)
Benefits package includes:
Competitive base pay & bonus/commission opportunities
Earned time off (PTO)
Medical benefits after first 90 days of employment
Career growth and advancement opportunities
Qualifications
Education Requirements:
High School Diploma or equivalent is required. College degree or working towards degree is preferred.
Qualification, Experience, and Skills:
Experience in one or more of the following: medspa and/or plastic or cosmetic surgery office (preferred), hospitality, retail, or customer service settings
Works well in a very busy, very fast-paced office and patient environment
Willingness and flexibility to periodically be of assistance for duties that may be outside the scope of job position
Comfortable using Outlook email and a variety of internet and scheduling software applications, ie: Nextech
Knowledge of Microsoft Office Suite and other Windows-based patient care / medical practice management and scheduling software
Ability to perform multiple and diverse tasks simultaneously
Familiarity with scheduling and rearranging appointments
Charismatic, friendly, helpful personality, always putting the needs of customers/patients first
Pleasant and friendly speaking voice and demeanor
Neat, professional appearance
Strong written and verbal communication skills
Excellent time management skills and accuracy
Dependability, trustworthy, enthusiastic, positive attitude
Inquisitive, resourceful, and proactive
Ability gain knowledge of our services and products with ability to process product sales
Work well with others in a team environment
Responsibilities include but are not limited to:
Welcoming patients / check-in, check-out
Answer and field incoming calls
Scheduling patient appointments
Reporting
Maintaining medical records
Product sales and procedure scheduling
Assisting with various office events onsite and offsite
If you feel this position is a good fit for you, please send your résumé, cover letter and your Instagram or Facebook handles for review.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Medical Office Receptionist
Front desk coordinator job in Encinitas, CA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Overview
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: 20.25-21.25 Hourly
Location: 351 Santa Fe Drive, Suite 200, Encinitas, CA 92024
Duties & Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Registration Coordinator
Front desk coordinator job in Murrieta, CA
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance.
Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day.
Processes patient payments correctly via either credit card or by cash and balance cash drawer daily.
Schedule, reschedule and confirm patient appointments.
Work within multiple websites to verify insurances for patient appointments.
Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc.
Manage assigned task lists.
Work as a team with other co-workers to complete tasks.
Updates and/or verifies all demographics and necessary paperwork before a patient is seen.
Endeavors to keep patients on schedule and communicates with the back-office regarding delays.
Assists ill or distraught patients as necessary.
Troubleshoots problems or requests of patients.
Maintains reception area and waiting room area in a neat and orderly condition.
Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.
Any other duties or responsibilities the front office staff may be assigned.
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.
Minimum Education required:
High school graduate or equivalent (GED).
Minimum Experience Required:
Successful completion of a medical front office program or on the job training with an emphasis on customer service.
Minimum Knowledge and Skills Required:
Bilingual Spanish is preferred.
Ability to communicate effectively and congenially with patients and staff members in person and over the phone.
Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
Basic office skills such as typing, transferring calls, faxing, etc.
Organizational and problem-solving skills.
Ability to work on the computer for long stretches of time.
Ability to navigate and accurately input within the EMR system.
Ability to accept supervision and feedback.
Benefits at a Glance:
We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being.
Locations may vary depending on where the need is for coverage.
Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes.
Travel Percentage: 10-30%
Work Authorization: Must be authorized to work in the United States.
Must be available M-F (7am - 7pm)
Front Desk Medical Receptionist
Front desk coordinator job in Carlsbad, CA
Be the welcoming face of a specialty practice and keep the front office running smoothly-phones, scheduling, check -in/out, insurance verification, and EMR accuracy-while protecting patient privacy.
What you'll do
Greet patients, manage multi -line phones, and handle daily front -desk flow.
Schedule, reschedule, and confirm appointments; coordinate provider calendars.
Check patients in/out, collect co -pays, obtain/update demographics and insurance.
Verify eligibility/benefits and capture authorizations when needed.
Maintain accurate electronic medical records (EMR); scan/index documents.
Triage messages and communicate clearly with patients, clinicians, and admin staff.
Uphold HIPAA and practice privacy/security policies at all times.
Required
2+ years medical front office/reception experience (preferred).
Active MediClear (or equivalent HIPAA compliance certification).
Proficiency with medical scheduling software and EMR/EHR systems.
Professional, empathetic customer service; strong written/verbal communication.
Basic medical terminology; reliable, organized, and detail -oriented.
Nice to have
Insurance verification & prior authorization experience.
Cash handling/point -of -service collections.
Bilingual English/Spanish.
Why you'll love it
Stable role with clear impact on patient experience.
Collaborative team and growth opportunity within a specialty practice.
Front Desk Coordinator
Front desk coordinator job in San Diego, CA
MINIMUM QUALIFICATIONS:
Three (3) years previous related experience in a large complex healthcare setting.
Demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills and be able to work between multiple systems during calls.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Be able to maintain strict confidentiality. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
Be a self-starter who is accountable, open to new ideas, creative, and flexible.
Demonstrated ability to work in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
PREFERRED QUALIFICATIONS
Highly preferred bilingual Spanish.
Healthcare experience.
Experience using EPIC Cadence.
Experience using FinancialLink, TravelLink, and BLINK.
Knowledge of medical/scientific terminology.
Knowledge of policies and procedures regarding pre- and post-award, purchasing, pay authorization, travel, and entertainment expense reimbursement.
SPECIAL CONDITIONS
Must be able to work various hours and locations (including weekends and evenings) based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Dental Front Office Receptionist
Front desk coordinator job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Looking for a motivated, team player proficient with answering phones, scheduling patients, insurance eligibility verification, insurance claims and treament presentation in a family dental practice. Office works from Mon-Thu 8am to 5pm.
Standardized Patient
Front desk coordinator job in San Diego, CA
Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training.
Summary
A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance.
Job Duties
Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios.
The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case.
The SP will remain in a specific “character” when responding to the learner's questions.
The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance.
The SP may be recorded or videotaped during the simulation.
The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case.
The SP will perform miscellaneous job-related duties as assigned.
The SP may from time to time be required to perform the duties of a general or casualty actor/role player.
Knowledge, Skills, & Abilities Required
Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings.
Ability to understand, follow directions, and provide feedback - after action report.
Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor.
The individual must have a professional demeanor.
Must enjoy working with people and understand the importance of the position.
Qualifications
The ability to, read, write, and speak English is required.
Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary.
SPs are assigned based on experience and specific demographic requirements.
Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.
Auto-ApplyFront Desk Recepcionist Bilingual
Front desk coordinator job in San Diego, CA
Job DescriptionBenefits:
401(k)
Employee discounts
Free uniforms
Paid time off
Welcome! For over 12 years, we've been proudly providing ground transportation services to travelers in Southern California. Currently, we're on the lookout for friendly front desk receptionists to join our team. Proficiency in Spanish and English is required, but you don't need to be an English expert as most of our travelers come from Mexico. We value reliability and are specifically seeking individuals aged 25 and older. Our location at the San Ysidro port of entry. If you believe this job is the right fit for you or if you have any questions, please don't hesitate to reach out. We look forward to hearing from you!
Bienvenido! Desde hace ms de 12 aos, nos enorgullece brindar servicios de transporte terrestre a viajeros en el sur de California. Actualmente, estamos en busca de amables recepcionistas para unirse a nuestro equipo. Se requiere dominio del espaol e ingls, aunque no es necesario ser un experto en ingls, ya que la mayora de nuestros viajeros provienen de Mxico. Valoramos la confiabilidad y estamos especficamente buscando personas de 25 aos o ms. Nuestra ubicacin en el puerto de entrada de San Ysidro. Si crees que este trabajo es adecuado para ti o si tienes alguna pregunta, no dudes en ponerte en contacto. Esperamos saber de ti pronto!
Job Summary
We are seeking an Front Desk Associate to join our team! As an Front Desk recepcionist, you will answer the phones, direct calls, and handle customer sales and questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
Answer phones, assist customers with questions, and direct calls
Process incoming paperwork, make photocopies, and file paperwork
Sort mail and distribute it to the appropriate places
Maintain records, either physical or electronic, of business transactions
Qualifications
Great customer service skills
Strong Communication Skills
Strong organizational and time management skills
Familiarity with computer programs
Hotel Front Desk Positions
Front desk coordinator job in San Diego, CA
Greet guests as they arrive and check them into their rooms
Process guest payments and make necessary adjustments
Answer phones and respond to guest inquiries
Communicate with housekeeping and maintenance to ensure guest rooms are clean and in working order
Assist with special requests and accommodations as needed
Maintain accurate records of room availability and guest accounts
Perform night audit duties including balancing the day's transactions and preparing reports
Dental Front Desk Treatment Coordinator
Front desk coordinator job in Temecula, CA
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients.
Dental Receptionist Duties and Responsibilities
Greet patients and visitors in a friendly and professional manner
Schedule appointments and confirm upcoming appointments
Manage patient records, update information, and file paperwork
Collect payments for services rendered and file insurance claims
Answer calls and respond to patient inquiries and provide information as needed
Dental Receptionist Requirements and Qualifications
Dentrix knowledge, Ins verification, post treatment plans
Must have Previous experience in a dental office setting
Excellent customer service and communication skills
Able to multitask and prioritize tasks in a fast-paced environment
Prefer Bilingual Spanish
Dentrix Proficiency
Back floor /X-ray knowledge, cross trained preferred
Medical Receptionist (Front-of-House Lead) -- San Marcos, CA
Front desk coordinator job in San Marcos, CA
Job Description
BFF Medical Wellness Clinic
About BFF
We're a membership-based functional medicine and aesthetics clinic focused on proactive health and an exceptional patient experience. We're a young, growing practice-high standards, warm vibe, and room to grow with us.
Role Snapshot
We're seeking a confident, adaptable, quick-learning Medical Receptionist to own the front-of-house. This is not a sit-and-answer-phones role-you'll orchestrate clinic flow, communicate clearly under pressure, and help patients understand our membership model and services.
What You'll Lead
Front-of-House Command: Greet, register, and guide patients; manage lobby flow and room turns so providers stay on time.
Patient Communication: Put people at ease; explain membership, processes, and procedures with clarity, warmth, and precision.
Scheduling Excellence: Book/confirm appointments, coordinate follow-ups and series visits, reduce no-shows.
Professional Comms Hub: Handle calls, texts, and emails promptly with a polished, compassionate tone; escalate appropriately.
Detail-Driven Admin: Complete accurate intake, consents, payments, and chart notes; track and close tasks without drop-offs.
Operational Rhythm: Opening/closing routines, daily checklists, tidy and brand-forward lobby/retail presentation.
Education & Advocacy: Confidently discuss services and capacities; reinforce care plans and next steps.
Compliance: Protect privacy and uphold HIPAA and clinic policies at all times.
You'll Thrive Here If You Are
Confident & Composed: Lead conversations, de-escalate stress, and stay calm when it's busy.
A Standout Communicator: Clear verbal skills, active listening, professional vocabulary, and excellent phone presence.
Fast Learner & Adaptable: Pick up new systems, protocols, and clinical language quickly.
Detail-Obsessed Finisher: You follow through, close loops, and catch small errors before they become big ones.
Patient-First Teammate: Reliable, accountable, collaborative with providers and staff.
Health & Wellness Oriented: Genuine enthusiasm for functional medicine and aesthetics.
Qualifications
Front desk/concierge or medical receptionist experience highly preferred (med spa or clinic a plus).
Success in fast-paced, high-touch environments.
Tech-comfortable: scheduling/EMR, online forms, digital payments, texting platforms.
Strong written skills and impeccable phone etiquette.
HIPAA awareness; CPR/BLS preferred (or willing to obtain).
Bilingual (English/Spanish) is a plus.
What Growth Looks Like Here
Skill Development: Training on our membership program, clinical language, and patient experience playbooks.
Scope Expansion: Opportunities to take on coordinator responsibilities (events, reviews, inventory cues, onboarding).
Career Pathing: As the clinic grows, potential to advance into lead/front-office supervisor roles based on performance and mastery.
Schedule & Compensation
Schedule: Full-time. Availability for Saturdays preferred.
Compensation: Competitive hourly, commensurate with experience.
Benefits/Perks: Training, supportive team culture, staff rates on select services.
Front Desk Receptionist / El Cajon/ Full Time (581)
Front desk coordinator job in El Cajon, CA
at MD Care & Associates
Front Desk Receptionist Location: MD Care & Associates/ 278 Avocado Ave, El Cajon CA 92020Schedule: Either 7am-4pm or 7:30am-4:30pm Monday - Thursday. Friday end of day is 2:00pm. Employment Type: Full-TimeHourly Range: $20 (based on experience) About Us:MD Care & Associates was founded in 2013 for the purpose of providing patients with quality healthcare services. We are a person-centered organization, whose goal is to serve our patients in need with excellence and efficiency. We are led by Dr. Robin Spiering, who has over 20 years of medical experience specializing in internal medicine. We strive to treat patients as friends and family, not just as customers and numbers on a page. Through friendly, caring interactions, we believe patients will leave feeling not only mentally and physically well, but also emotionally healthy and pleased with the services we have provided. Job Description: MD Care & Associates is seeking a friendly, dependable Front Desk Receptionist to join our patient-centered team in San Diego. This role involves checking patients in and out, answering phone calls, verifying insurance, scheduling appointments, and maintaining accurate records, all while helping to create the warm, family-friendly atmosphere that defines our practice. The ideal candidate is a team player with strong communication skills, attention to detail, and the ability to connect easily with patients. Prior experience in a medical office and familiarity with insurance verification is preferred. Key Responsibilities:
Greet patients and visitors warmly, maintaining eye contact upon entering the center.
Exhibit friendliness and courtesy in interactions with patients and co-workers.
Efficiently manage patient check-ins, appointment scheduling, and demographic verification.
Collect co-pays and handle financial transactions with accuracy.
Adhere to HIPAA regulations for patient information confidentiality.
Inform patients of any appointment delays and manage concerns with professionalism.
Schedule and confirm follow-up appointments.
Handle incoming calls and direct them appropriately.
Maintain a clean, organized front office, ensuring all supplies are well-stocked.
Comply with all safety guidelines and policies.
Qualifications:
Proven experience in a receptionist role, within a medical setting.
Proficient in phone etiquette and managing multiple lines.
Epic experience is a plus
Strong organizational skills and attention to detail.
Demonstrated self-motivation and drive.
Ability to effectively multitask in busy environments.
Record of consistent attendance at previous employment.
Prior experience in a medical office setting.
Bilingual skills in Spanish a plus
Benefits:
Medical after 90 days
MD Care & Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.
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