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  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Front desk coordinator job in Merton, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 10d ago
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  • Scheduler

    Sharp Turn Products

    Front desk coordinator job in Oconomowoc, WI

    Company Name: Sharp Turn Products, LLC Scheduler About Us Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team. About the Role The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m. What You'll Be Doing Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making. Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals. Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands. Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity. Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs. Communicate directly with customers regarding incoming orders and delivery status of jobs in process. Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance What We're Looking For Prior experience in a manufacturing or industrial environment required. Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination. Strong computer skills, including proficiency with Microsoft Office applications. Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers. Experience working with ERP systems and/or workforce scheduling software preferred. Strong organizational skills with exceptional attention to detail. Ability to manage changing priorities and meet deadlines in a fast-paced production environment. Our Total Rewards Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
    $30k-53k yearly est. 16h ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Front desk coordinator job in Waukesha, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 5h ago
  • Medical Receptionist- FT- Franklin

    Surgery Partners 4.6company rating

    Front desk coordinator job in Franklin, WI

    Medical Receptionist Innovative Pain Center| The Innovative Pain Center (IPC) is seeking an energetic and self-motivated Medical Receptionist to join the team at our team at IPC! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Why join us? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program The IPC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. JOB SUMMARY/RESPONSIBILITIES: The Receptionist is a highly skilled and experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with IPC | SP from the moment they enter the clinic and is considered the go-to person for other Receptionists when questions arise. They will often be the first point of personal contact for the patient in the clinics and is accountable for ensuring that all patient data is accurate. A positive attitude, calm demeanor and compassionate and caring nature will make a good receptionist an even more valuable member of the clinic team. The Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in the AIDET process and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Patient Experience Manager, the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic. Primary Responsibilities: * Obtains patient's demographic information and checks patient into the clinic * Welcomes patients and demonstrates the effective use of the AIDET process * Organizes charts for providers/compares it to the schedule and make charts for any late add-ons * Scans and verifies all forms and insurance cards into Athena * Checks patient temperature and ensures patient is in good health and symptom free for the scheduled appointment * Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account * Has an overall understanding of the entire clinic workflow * Communicates with patients proactively when a provider is delayed * Applies excellent customer service standards for all interactions * Maintains patient confidentiality according to HIPAA guidelines * Manages difficult or emotional patient situations effectively and maintains person self-control * Manages imaging and orders and sends them to the appropriate resource * Enters patient pharmacies into Athena * Opens and closes the office to prepare for the next day clinic * Sets patients up for their patient portal account * Verifies Insurance eligibility * Maintains an orderly waiting room * Other duties as required to support the clinic * Follow all HIPAA & OSHA standards * Phone answering etiquette and assists in call center if/when needed * Proactively checks out each patient, including producing work slips for patients * Flexibility to travel between locations, including call center, as needed * Helps resolve escalated patient, vendor and colleague questions and situations * Demonstrates and coaches the skills in the AIDET process for patient service * Leads the work at the front desk to collaborate as a team to provide high quality care and efficient service to patients and staff * Is the "go-to" person for other team members * Ability to see the 'big picture' and understand the goals of the physicians and practice * In partnership with the Patient Experience Manager, will train all new and current receptionist staff as needed * Oversees the review of all charts to ensure that all information is accurate and in place for the patient visit * Assists in compiling office supply order by monitoring supplies * Other tasks and responsibilities as assigned EDUCATION/QUALIFICATION REQUIREMENTS: * High School diploma or equivalent. * 1+ years of Receptionist experience * previous Orthopedic clinic experience preferred. PHYSICAL/MENTAL DEMANDS: * Able to read, write and communicate in English * Have cognitive skills for math, decision making and excellent communication skills * Work in a temperature-controlled environment * Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease. * Able to lift 25 pounds using proper lifting techniques several times during shift LOCATION The primary location is stationed in Franklin, WI. Travel to the Mequon and Mount Pleasant locations may be required as needed. SALARY RANGE $17-$20 and hour
    $17-20 hourly 7d ago
  • Front Desk Coordinator - Oak Creek, WI

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Oak Creek, WI

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr+ bonus potential Weekends and evenings required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Milwaukee Science Education 3.8company rating

    Front desk coordinator job in Milwaukee, WI

    Title: Front Desk Receptionist Supervisor: Assistant Principal Department: High School Classification: Non-Exempt Founded in 2000, the Milwaukee Academy of Science is a high-performing, K4-12th grade charter school that serves over 1,400 scholars in the near Westside of Milwaukee. The mission of the Milwaukee Academy of Science, an exemplary leader in STEM education, is to graduate urban students prepared to compete successfully at the post-secondary level. I. Accountability Objectives: A front desk receptionist is responsible for performing administrative duties to support daily business functions and operations. The ideal candidate will have strong communication skills, organizational skills, and the ability to problem-solve. II. Position Characteristics: Length of Contract: School Year - 24-25 school year, and new contract given for the 25-26 School Year (12 month position) III. Position Relationships: Reports to: Assistant Principal Coordinates with: Parents, Families, Academy Principals, Staff, Classroom Teachers, and the School Culture Team IV. Position Qualifications: Required Qualifications: High School Diploma V. Position Responsibilities: Manage phones (answering calls, redirecting calls, taking messages, placing calls, creating school announcements, etc.) and ensure optimal level of service to students, parents and community stakeholders Support tiered attendance parent communications and problem solving Be able to diffuse conflict with parents in a calm and professional manner Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.) Serve as a first point of contact in business concerns of parents Provide support with the purchasing of uniforms/school apparel and other supplies Maintain and coordinate all school package and mail deliveries Provide check-in service and ensure accurate attendance for students during late arrival, early dismissal Distribute breakfast meals to students due to late arrival Assist in executing all safety code protocols and communications for staff, students, and families Multitask in a high-volume and fast-paced environment Support all school expectations and policies Establish and maintain open lines of communication with families and the community Communicate with parents about student records and student history Maintain confidentiality at all times maintain good attendance and flexibility while working cooperatively with supervisors and other employees Perform other duties as assigned
    $34k-41k yearly est. 2d ago
  • Medical Receptionist

    Revel Staffing

    Front desk coordinator job in Waukesha, WI

    A respected specialty clinic is conducting a confidential search for a Medical Receptionist to serve as the first point of contact for patients and visitors. This role is key to providing exceptional customer service while ensuring accurate scheduling, billing, and compliance with healthcare standards. Key Responsibilities Greet and check in patients with professionalism and courtesy. Verify insurance, collect co -pays/balances, and process referrals or authorizations. Schedule, confirm, and manage patient appointments using EMR systems. Answer and route phone calls promptly and accurately. Maintain accurate patient records in the electronic medical record (EMR). Coordinate with providers, nurses, and medical assistants to support clinic workflow. Maintain a clean and organized reception area. Ensure strict compliance with HIPAA and clinic confidentiality standards. Required Qualifications High school diploma or GED. Previous medical receptionist or healthcare office experience preferred. MediClear Certification (or equivalent healthcare compliance credential) required. Experience with EMR systems and Microsoft Office. Strong customer service, multitasking, and communication skills. Detail -oriented and dependable team player. Compensation & Benefits Hourly pay $18 - $24 with opportunities for growth. Comprehensive health, dental, and vision insurance options. Paid time off, holiday pay, and a retirement plan. Supportive, team -oriented clinic environment with stable daytime hours.
    $18-24 hourly 52d ago
  • Patient Care Coordinator

    Specialty1 Partners

    Front desk coordinator job in Milwaukee, WI

    Our office, Endodontic Specialist of Wisconsin, in Milwaukee, WI is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career. Schedule: Monday - Friday- No Weekends! Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1-2 years of proven experience as front desk representative (Endo experience preferred) Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $20-23 hourly Auto-Apply 23h ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Brookfield, WI

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $29k-36k yearly est. 60d+ ago
  • Front Desk & Sales for Physical Therapy Clinic

    Balance Within

    Front desk coordinator job in Delafield, WI

    ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist - Dental Clinic | Milwaukee, WI

    Healthplus Staffing 4.6company rating

    Front desk coordinator job in Milwaukee, WI

    Job Description Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!
    $18-21 hourly 1d ago
  • Patient Coordinator

    Keystone Dental Partners 4.5company rating

    Front desk coordinator job in Milwaukee, WI

    Job DescriptionDescription: Keystone Dental Partners, a growing, family-owned practice with 7 offices in the Metro Milwaukee area, is looking for a bright, warm and energetic individual to join our expanding front desk staff as a Patient Coordinator at our Bay View Dental Care location. The Patient Coordinator's responsibilities include giving a warm welcome to patients, answering phone calls, checking patients in and out, scheduling appointments, presenting treatment plans to patients, and other miscellaneous duties as necessary. If you believe that providing outstanding patient care is of the utmost importance and you see the value of a positive upbeat teamwork environment, please apply! Experience in the dental field is not required. We are looking forward to hearing from you! This is a full time position with hours of: Monday: 8:00 am - 5:00 pm Tuesday: 8:00 am - 5:00 pm Wednesday: 8:00 am - 5:00 pm Thursday: 8:00 am - 5:00 pm Friday: 8:00 am - 5:00 pm Saturday: Off Sunday: Off Benefits: - Base Pay: $20-$25 per hour based on skill set and experience + shift premium on Saturdays* (if applicable) - Health insurance available (company pays 50% of monthly premium!) - Company-Paid short term disability, life, and AD&D insurance - Household Dental Benefits - Vision Insurance - 401k with 3% employer match - Uniform allowance - Holiday pay - Paid time off - Flexible Schedules (*Saturday Optional) - Continuing Education program - $500 team member referral bonus Keystone Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements:
    $20-25 hourly 28d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Front desk coordinator job in Union Grove, WI

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday and Tuesdays 8am-6pm Wednesday's and Thursday's 7:30am-4pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $33k-40k yearly est. Auto-Apply 3d ago
  • Front Reception

    Heritage Vet Partners and Their Partner Clinics

    Front desk coordinator job in Elkhart Lake, WI

    We are seeking a friendly and professional Front Receptionist to be the welcoming face and voice of our company. The successful candidate will have a positive attitude, excellent communication skills, and a passion for providing exceptional customer service. In this role, you will be responsible for ensuring the front desk operates smoothly and efficiently, contributing to a positive experience for visitors and staff alike. **Responsibilities:** - Greet and welcome visitors with a warm and professional demeanor. - Answer and direct incoming phone calls promptly and courteously. - Maintain a clean, organized, and welcoming reception area. - Assist with scheduling appointments. - Process payments. - Maintain confidentiality and security of sensitive information. **Qualifications:** - High school diploma or equivalent. - Proven experience as a receptionist, front office representative, or similar role. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Customer service-oriented with a cheerful and positive attitude. - Ability to handle pressure and stressful situations professionally. - Willingness to learn and adapt to new systems and processes. Join our team and play a crucial role in creating a welcoming and efficient environment for our visitors and team members. If you are organized, personable, and eager to contribute to our success, we invite you to apply for this exciting opportunity.
    $28k-36k yearly est. 60d+ ago
  • MEDICAL SECRETARY - BILINGUAL

    Spine and Joint Institute of Milwaukee

    Front desk coordinator job in Milwaukee, WI

    Job DescriptionSPANISH / ENGLISH MEDICAL RECEPTIONIST Please note to be a successful candidate the following is required: *BILINGUAL IN SPANISH / ENGLISH - VERBAL AND WRITTEN *TEACHABLE SPIRIT THAT CAN ADOPT NEW INFORMATION AND SKILLS *ACCOUNTABILITY *GREAT COMMUNICATION SKILLS *COMPUTER LITERATE *OFFICE 360 LITERATE *DEDICATED TO YOUR POSITION EVEN WHEN UNDER THE WEATHER *TEAM PLAYER *ABLE TO WORK SUCCESSFULLY THROUGH CRITICISM/GUIDANCE *LONG-TERM APPLICATION IN CAREER RATHER THAN JOB THANK YOU FOR TAKING THE TIME TO VISIT WITH OUR APPLICATION PAGE TODAY. WE ARE A WELL-ESTABLISHED COMPANY PASSIONATE ABOUT ALL PEOPLE BUT ESPECIALLY THE HISPANIC COMMUNITY. OUR INJURY CLINIC IS LOCATED ON THE SOUTH SIDE OF MILWAUKEE AND A SHORT DRIVE FROM ALL MAJOR SECTORS. WE ARE LOOKING FOR SOMEONE THAT ARE AS PASSIONATE ABOUT PEOPLE AS WE ARE. SOMEONE THAT IS EASY TO GET ALONG WITH AND ENJOYS CELEBRATING, LIFE, LOVE, AND THE WORLD AROUND US. WITH SPINE & JOINT INSTITUTE OF MILWAUKEE WE CHANGE LIVES DAILY BY THE WAY WE APPROACH PEOPLE IN THEIR MOST DIRE TIMES, IN TIMES OF INJURY AND UNCERTAINTIES. PLEASE KNOW MANY HAVE COME AND GONE AND WE ARE LOOKING FOR SERIOUS HIRES ONLY. PEOPLE WITH ETHICS AND WILLING TO INTEGRATE OUR WAYS INTO THE SKILLS THEY ALREADY HAVE. PLEASE VISIT OUR WEBSITE PRIOR TO APPLYING. *********************************** IF THAT IS YOU, PLEASE APPLY.
    $28k-36k yearly est. 6d ago
  • Medical Receptionist

    Archwell Health

    Front desk coordinator job in Milwaukee, WI

    ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
    $28k-36k yearly est. 42d ago
  • Front Desk Agent

    Brookfield Ventures LLC 4.3company rating

    Front desk coordinator job in Brookfield, WI

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks Flexible Scheduling Career Advancement Opportunities within IHG-branded hotels Competitive Compensation Supportive Team Environment Training and Development Programs Job Summary Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven Front Desk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality. You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs. We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations. Key Responsibilities Greet guests warmly and professionally in accordance with IHG service standards. Manage guest check-in and check-out using the hotels PMS system accurately and efficiently. Respond to guest inquiries by phone, email, and in person with clear, helpful information. Make and modify reservations while ensuring accuracy and adherence to brand procedures. Coordinate with housekeeping to confirm room readiness and communicate special guest requests. Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits. Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay. Resolve guest concerns promptly using a calm, guest-focused approach. Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations. Complete shift reports, required paperwork, and cash handling responsibilities accurately. Qualifications Friendly, outgoing, and professional demeanor. Previous hotel or hospitality experience preferred but not required. Strong understanding of hospitality service standards; familiarity with IHG systems is a plus. Proficient in English; additional languages are beneficial. Strong computer and multitasking skills. Ability to resolve issues with a guest-first mindset. Ability to stand for extended periods and lift up to 30 lbs.
    $27k-31k yearly est. 21d ago
  • Front Desk Receptionist

    Connect Chiropractic

    Front desk coordinator job in Oak Creek, WI

    Job Description Are you ready to join a passionate team dedicated to wellness and community impact? Connect Chiropractic is seeking a dynamic individual to fill the role of full-time Front Desk Receptionist. If you thrive in a supportive, family-oriented environment and are excited about making a real difference in people's lives, then this opportunity is for you! With competitive hourly rates ranging from $18 to $23 per hour, along with an array of benefits, including 8 paid holidays, 40 hours of PTO (*after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members, this position offers not only fulfilling work but also rewards that support your overall well-being. WHAT SETS US APART: Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. A DAY IN THE LIFE OF OUR FRONT DESK RECEPTIONIST: From welcoming patients with a warm smile to efficiently managing appointments and phone calls, each day as a Front Desk Receptionist at Connect Chiropractic is filled with meaningful interactions and important tasks. You start your day by ensuring our patients feel valued and supported as soon as they walk through the door. Answering inquiries with grace and professionalism, you schedule appointments seamlessly while maintaining accurate records. Your attention to detail and friendly demeanor will shine as you assist in various administrative duties, contributing to the smooth operation of our office. QUALIFICATIONS: High school diploma or equivalent WORK SCHEDULE: This position is full-time, working Monday through Thursday at our Oak Creek office. Ready to take the next step in your career journey? Our initial application process is quick and easy, taking just 3 minutes of your time! Join our office part-time and be part of a team that's making a real difference in our community. Apply now and start your journey toward a rewarding career path. We can't wait to hear from you! Job Posted by ApplicantPro
    $18-23 hourly 10d ago
  • Part-Time Medical Receptionist

    PT Plus 4.0company rating

    Front desk coordinator job in West Bend, WI

    Visit PT Plus: Join Our Team to Discover the PT Plus Difference. Become part of a culture that is authentic, positive, understanding, and promotes work-life balance. We are building a team with passion, skill, and a desire to serve others. We support these qualities by caring for our employees through a stable environment that allows for flexibility and autonomy. We make this all possible so you can live your best life. POSITION DETAILS: Job Type: Part-time, no nights or weekends Tuesdays and Thursdays 8 AM - 5 PM OBJECTIVE: PT Plus is always looking for warm, personable individuals who are passionate about patient care and helping others to join our team. You are responsible for creating a welcoming, warm, and healing environment in our clinics. Your primary goal is to improve the patient experience at PT Plus clinics. GENERAL RESPONSIBILITIES: Have a well-grounded understanding of what we provide, responding to inquiries, provide general knowledge regarding clinical skills, services and programs, and assist patients with concerns and questions Greet patients upon arrival and assist with questions Ensure patient paperwork is completed and scanned into EMR the same day as the initial evaluation, shredding paperwork at the completion of plan of care. Coordinate insurance requirements with patients and PT Plus Specialists Routine, light cleaning to maintain a neat clinic Maintain inventory stock for medical, retail, and office supplies Accept patient payments for retail or clinical services and enter in correct platforms Maintain schedule density for your clinic via processes provided Answer central phones, check messages, and return phone calls within 24 hours/1 business day Other duties as assigned SKILLS & QUALIFICATIONS: Previous administrative and customer service experience (preferred) High School Degree or Equivalent Proficient in Microsoft & Google Workspace High energy worker able to keep up with busy office environment
    $27k-32k yearly est. 45d ago
  • New Patient Coordinator II (Menomonee Falls)

    Orthodontic Experts

    Front desk coordinator job in Menomonee Falls, WI

    Full-time Description About us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you're looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. Job Description: As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient. Duties include but are not limited to: Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures: Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances. Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers. Debonding Rebonding Brackets Using various digital scanners Making clear retainers Delivering expanders, space maintainers and forsus. Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Completion of annual compliance training Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently and in a team setting Computer skills Previous experience in a dental or orthodontic setting preferred Bilingual - Spanish required Working Hours/ Location: Monday - Wednesday 8:45am - 5:00pm Thursday - Friday 6:45am - 3:00pm 2 Saturdays per month Base location: N81W15180 Ste. B, Appleton Ave Menomonee Falls, WI 53051 This position requires travel to additional clinics for training and coverage purposes - Madison and Hales Corners Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments Salary Description $18.00
    $27k-36k yearly est. 42d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Sussex, WI?

The average front desk coordinator in Sussex, WI earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Sussex, WI

$31,000
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