Patient Experience Representative
Front desk coordinator job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Medical Receptionist
Front desk coordinator job in Miami Beach, FL
TrufaMED Urgent Care is a premier healthcare provider located in Surfside, FL, offering elevated and personalized healthcare through urgent care, concierge medicine, and wellness services. Known for its spa-like environment and board-certified providers, TrufaMED blends hospitality with medical expertise to ensure discretion and comfort. Services range from in-home visits and IV therapy to lab testing and diagnostic panels, providing comprehensive and tailored care. TrufaMED prides itself on delivering the highest standard of care in a luxurious and patient-centered setting.
Role Description
This is a part-time, on-site role for a Medical Receptionist located in Surfside, FL. The Medical Receptionist will manage appointment scheduling, answer phones with excellent etiquette, perform general receptionist duties, and provide administrative support in the medical office. Day-to-day responsibilities will also include assisting with patient check-ins, maintaining records, and coordinating front desk operations to ensure a smooth and welcoming experience for patients.
Qualifications
Strong skills in Appointment Scheduling and managing front desk calendars
Proficiency in Phone Etiquette and effective communication skills
Experience with general Receptionist Duties, including welcoming and assisting patients
Knowledge of Medical Terminology and familiarity with healthcare processes
Background in working within a Medical Office setting or similar environments
Excellent organizational skills and attention to detail
Ability to maintain professionalism and discretion in a fast-paced setting
Proficiency with office and scheduling software is a plus
Bilingual skills in English and Spanish are a strong advantage
Work experience in healthcare
Front Desk Staff
Front desk coordinator job in Miami, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front office
Front desk coordinator job in Boca Raton, FL
Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment.
As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office.
Position Duties Include
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
Requirements
Must have experience in a high volume medical practice
Medical Front Desk Experience Required
Associates degree or equivalent combination of education and experience
Must be Bilingual (English/Spanish)
Pleasant and professional demeanor
Excellent phone etiquette
Knowledge of HIPAA laws and compliances
Ability to work full time hours, including some evenings and every other Saturday
Must have reliable transportation
Flexible schedule
Path Medical is an equal opportunity employer
Front Desk Receptionist - Davie, FL
Front desk coordinator job in Cooper City, FL
Front Desk Receptionist - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $15.00 per hour
* Bonus potential
* 2 day workweek: Mondays from 9:30am to 7:00pm and Saturdays from 9:30am to 5:00pm
* Employee Discount on Chiropractic Healthcare
* Lunch Breaks
* Additional hours available if interested and flexible to work more than one location
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Front Desk Operations Coordinator
Front desk coordinator job in Miami, FL
Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
* Handle all mailings and billings and process and track approved office supplies for all A/R offices.
* Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary.
* Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
* Operations Help Desk support.
* Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
* Prepare reports, correspondence, presentations, and other communication materials.
* Conduct research, prepare reports and financial data.
* Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
* Provide administrative support and computer skills for special projects.
* Always conduct business with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
* Knowledge, Skills & Proficiencies
* Excellent customer service skills
* Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills.
* Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet.
* Ability to work with sensitive or confidential information.
* Ability to meet deadlines and work well under pressure.
* Ability to work in a team environment as well as independently and be self-driven.
* Critical thinking, problem solving, judgment and decision-making abilities.
* Ability to work with sensitive information and maintain confidentiality.
Critical thinking, complex problem solving, judgment and decision making
Motivated self-starter.
Physical Requirements:
* This position works under usual office conditions.
* The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
* Must be able to stand, sit, walk, and occasionally climb.
* The incumbent must be able to work extended and flexible hours and weekends as needed.
* Physical demands include the ability to lift up to 50 lbs.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Travel Work may involve some driving/traveling to properties.
Schedule: Wed to Sun / 03:00 PM - 11:00 PM
Salary:
$18
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Front Desk Specialist
Front desk coordinator job in Westchester, FL
Reporting to the Director of Strategic Sourcing and Campus Business Operations (CBO), this position will support the various administrative functions of the department with a primary responsibility in providing support for the OneCard office front desk processes.
Position Specific Accountabilities
Provide consistent administrative support for all of the activities related to the CBO OneCard office as the “first responder” to all guests/customers Mon-Fri, 8am-5pm with a Wednesday schedule of 10am-7pm during the academic year (otherwise 8-5 during the summer).
Answer phones, maintain a clean/sanitary front office environment, and provide additional administrative support for various other tasks of the CBO department as assigned.
Participate in key campus events (Welcome Weekend/New Student Orientation - Saturday event) as a representative of the Campus Business Operations Office as requested.
Assist in monitoring and maintaining functionality of various computer systems used internally to track OneCard requests, process credit card transactions, complete ServiceNow ticket requests, and maintain digital files for the department.
Attend staff meetings and work in collaboration with other campus partners to ensure proper implementation of pertinent policies, procedures, and programs.
Learn the campus layout and stay up to date on all campus events to be able to assist with various customer inquiries.
Perform other duties as assigned.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service, especially prospective and current students, donors, and alumni.
Requisite Qualifications:
Typically a high school diploma or equivalent; preferably a bachelor's degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of best practices and industry trends.
Consistency in attendance, being dependable, trustworthy, reliable and punctual; reasonably enthusiastic and ready to work every day, Mon-Fri, 8am-5pm (and Wed 10-7) is vital.
Must be adaptable to change and receptive to innovational, “outside the box” ideas for office improvements/efficiencies.
Minimum of one year administrative and data-entry/bookkeeping support experience, preferred.
Experience and knowledge of general accounting practices, account reconciliation as well as other accounting/bookkeeping procedures including but not limited to cash handling and control is helpful.
Ability to interact in a professional, friendly, courteous manner while exercising good judgment and discretion when handling confidential matters.
Exemplary communication skills (both written and oral) for both internal and external department communications are a must.
Possess a strong work ethic as part of a team as well as independently and follow through on assignments in a timely manner with minimal supervision.
Must remain calm under pressure in interactions with the public in high volume situations and in handling continuous public contact with frequent interruptions, while also knowing when to escalate certain matters to upper management.
Maintain computer competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint), Workday, Atrium Campus, Card Exchange, and various other applications in a Windows environment - with a willingness to learn new systems as needed.
The
above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.
# HERC# #HEJ#
Staff Regular
Salary range
$22.26 - $26.68 Salary commensurate with education and experience.
Please note that this position may not be eligible for visa sponsorship now or in the future.
Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)
Auto-ApplyMedical Front Desk Receptionist
Front desk coordinator job in Deerfield Beach, FL
Responsibilities:
Greeting Patients: Welcoming patients and visitors in person or by phone
Scheduling: Scheduling appointments, confirming appointments, and rescheduling cancellations
Verifying: Verifying patient insurance information and demographics, and registering patient accounts
Collecting: Collecting copays and past due balances, and providing receipts for payments
Maintaining: Maintaining patient records and accounts, and ensuring the cleanliness of the front office
Answering: Answering questions and referring inquiries
Assisting: Assisting patients with filling out insurance forms and other records
Notifying: Notifying providers of patient arrivals and late arrivals
Using technology: Using practice management software, patient portals, and other technology to manage scheduling and interact with patients
Patient Service Center Site Coordinator/Lead Phlebotomist
Front desk coordinator job in Miami, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7am-4:00pm, rotating Saturdays 7am-12pm
Work Location: 3100 SW 62nd Ave Miami, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyMedical Front Desk Receptionist
Front desk coordinator job in Boca Raton, FL
Join Our Team as a Front Desk Specialist - Make a Meaningful Impact in Patient Care!
Are you passionate about delivering exceptional care to patients and seeking a collaborative, supportive work environment? If so, this is the perfect opportunity for you!
Our well-established concierge internal medicine practice is currently looking for a full-time Front Desk Specialist to join our dedicated team. In this vital role, you will contribute primarily to front office functions (while helping our team in the back office as needed), ensuring seamless day-to-day operations.
We are seeking a dependable, team-oriented individual who thrives in a fast-paced environment and possesses excellent multitasking abilities. This is an excellent opportunity to be part of a respected and compassionate healthcare team. Applicants must be a team player and have the ability to multi-task. Providing outstanding customer service is of utmost importance for our Front Desk Specialist.
The Front Desk Specialist will be responsible for:
greeting patients
check-in/check-out
scheduling appointments
taking co-pays
answering phones and taking messages
managing referrals
entering demographics
insurance verification and pre-authorization
other general office duties as required
Applicants must have:
Prior medical office experience, preferred
Proficient computer skills Microsoft Office and EMR Experience
Strong communication skills
Outgoing and friendly personality
Schedule: Monday Friday, 830 a.m. to 430 p.m.
Benefits: Medical and Vision Insurance; Paid Time Off
Compensation: $17 - $21 per hour depending upon experience
If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!
Medical Scheduler / Front Desk Receptionist
Front desk coordinator job in Hollywood, FL
Come join our spectacular Patient Experience team !
We look to hire courteous, professional, patient and well mannered team players.
Job Types: Full-time or Part-Time, Front Desk, Back Office/Central Scheduling
No experience? It is ok - we will train you !
Ideal Candidate:
-- Prior experience in a medical office
-- Experience with high volume calls.
-- Excellent phone etiquette, customer service skills and computer skills.
-- Excellent verbal and written communication.
-- Bilingual
-- General knowledge of medical insurance and terminology
Duties to include, but not limited to :
- Answer incoming calls
- Schedule appointments
- Convey patient financial information
- Greet patients & visitors
- Scan & upload chart documents
- Collect patient financial responsibly from patients prior to their exams.
Feel free to apply in confidence.
*** Training for position will commence in Cooper City Florida *** Upon graduation from training candidate may be assigned to one of our other locations in Broward County based on needs and availability ***
Learn more about us : **************
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
FRONT DESK
Front desk coordinator job in Miami, FL
Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.
TASKS AND RESPONSIBILITIES
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system.
Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary.
Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms.
Leads, trains, and guides the activities of other clerks engaged in patient registration.
Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position.
Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment.
Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes.
Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs.
Assists in education of patients about company policy and procedural changes when applicable.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow.
Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department.
Assist the supervisor as unusual problems arise; Support staff in assigned project based work.
REQUIREMENTS
High School Diploma, or equivalent registration and medical records experience.
Bilingual preferred.
Strong interpersonal skills.
Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality.
BENEFITS
Medical/Dental/Vision/Short Term Disability
Company paid long term disability
Life insurance
401K Plan
Standard Paid Holiday's
Vacation and Sick Time
Amazing Team & Atmosphere
Auto-ApplyFront Desk
Front desk coordinator job in Hialeah, FL
Job Description
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Helps patients in distress by responding to emergencies.
Front Desk
Front desk coordinator job in Hialeah, FL
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor
STATUS: Non-Exempt
duties include a wide range of activities related to providing clerical support to operational and administrative areas.
SUPERVISION
RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;
Prepare outgoing mail
· Perform variety of administrative and
clerical support
· Answer telephone, screen and direct
calls
· Operate office machines including
scanners, copiers and fax machines
· Assist operational teams with
administrative needs
· Assist clients and customers at the
front desk
· May perform daily opening and closing
procedures of the front lobby.
· Perform data entry into
SharePoint, and PHA business system
· Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
· Ensure regular attendance and
punctuality
· Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Auto-ApplyFront Desk Receptionist - Bilingual English/ Spanish
Front desk coordinator job in Miami, FL
Job Description
About the Role Nation Security is seeking a Bilingual Front Desk Receptionist who is professional, organized, and customer-focused. The ideal candidate is fluent in both English and Spanish, able to multitask efficiently, and thrives in a fast-paced, dynamic environment. This position is perfect for someone who enjoys working with people, learns quickly, and takes pride in providing exceptional service.
Key Responsibilities
Greet and assist visitors, employees, and clients with professionalism and a positive attitude
Answer and direct phone calls promptly in both English and Spanish
Manage visitor sign-in and follow building security protocols
Maintain a clean, organized, and welcoming front desk area
Assist with administrative duties such as data entry, filing, and scheduling
Assist with onboarding process and data entry
Perform other related duties as assigned to ensure efficient office operations
Requirements
Fluent in English and Spanish (required)
High school diploma or GED required; additional administrative training a plus
Previous experience as a receptionist or in a customer service role preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficient in Microsoft Office and Google Workspace
Ability to multitask and remain calm under pressure in a fast-paced environment
Quick learner with a proactive and adaptable attitude
Professional appearance and demeanor
Benefits
Why Join Nation Security
Opportunities for professional growth and advancement
Supportive, team-oriented work environment
Competitive pay and on-the-job training
If you're dependable, bilingual in both English and Spanish, and ready to contribute to a professional and energetic workplace, we'd love to hear from you! Apply today!
Front Desk Receptionist
Front desk coordinator job in Miami, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Front Desk Receptionist
Front desk coordinator job in Aventura, FL
This is full-time Monday to Friday 8:30 am to 6pm, with additional weekends required as needed in Aventura, FL.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Pembroke Pines, FL
Full-time Description
The Front Desk Receptionist will greet patients, and move patients through a pre-determined schedule of appointments at a physician's office.
Key Responsibilities:
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
Checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
Endeavors to keep patients on schedule by reminding provider of service delays.
Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation.
Verifying financial records and collecting patient charges
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Verifies patient insurances prior to appointment.
Coordinates with other medical offices for patient referrals/authorizations.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Performs other related duties as assigned.
Requirements
Required Skills/Abilities:
Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
Basic office skills such as typing and filing.
Good organizational skills.
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Graduate of a certified medical office training course preferred.
High school graduate or equivalent required.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Front Desk Overnight
Front desk coordinator job in Cutler Bay, FL
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Overnight Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $15.00 Per Hour