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Front desk coordinator jobs in Wauwatosa, WI - 669 jobs

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  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Front desk coordinator job in Merton, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 9d ago
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  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Front desk coordinator job in Milwaukee, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts). ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 23h ago
  • Medical Receptionist- FT- Franklin

    Surgery Partners Careers 4.6company rating

    Front desk coordinator job in Franklin, WI

    Medical Receptionist Innovative Pain Center| The Innovative Pain Center (IPC) is seeking an energetic and self-motivated Medical Receptionist to join the team at our team at IPC! The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Why join us? Competitive pay Generous PTO program Clinic schedule - no work on evenings/weekends Medical, Dental, Vision, and Life Insurance 401(k) with company match Employee Assistance Program (EAP) Employee discount program The IPC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. JOB SUMMARY/RESPONSIBILITIES: The Receptionist is a highly skilled and experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with IPC | SP from the moment they enter the clinic and is considered the go-to person for other Receptionists when questions arise. They will often be the first point of personal contact for the patient in the clinics and is accountable for ensuring that all patient data is accurate. A positive attitude, calm demeanor and compassionate and caring nature will make a good receptionist an even more valuable member of the clinic team. The Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in the AIDET process and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Patient Experience Manager, the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic. Primary Responsibilities: Obtains patient's demographic information and checks patient into the clinic Welcomes patients and demonstrates the effective use of the AIDET process Organizes charts for providers/compares it to the schedule and make charts for any late add-ons Scans and verifies all forms and insurance cards into Athena Checks patient temperature and ensures patient is in good health and symptom free for the scheduled appointment Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account Has an overall understanding of the entire clinic workflow Communicates with patients proactively when a provider is delayed Applies excellent customer service standards for all interactions Maintains patient confidentiality according to HIPAA guidelines Manages difficult or emotional patient situations effectively and maintains person self-control Manages imaging and orders and sends them to the appropriate resource Enters patient pharmacies into Athena Opens and closes the office to prepare for the next day clinic Sets patients up for their patient portal account Verifies Insurance eligibility Maintains an orderly waiting room Other duties as required to support the clinic Follow all HIPAA & OSHA standards Phone answering etiquette and assists in call center if/when needed Proactively checks out each patient, including producing work slips for patients Flexibility to travel between locations, including call center, as needed Helps resolve escalated patient, vendor and colleague questions and situations Demonstrates and coaches the skills in the AIDET process for patient service Leads the work at the front desk to collaborate as a team to provide high quality care and efficient service to patients and staff Is the “go-to” person for other team members Ability to see the ‘big picture' and understand the goals of the physicians and practice In partnership with the Patient Experience Manager, will train all new and current receptionist staff as needed Oversees the review of all charts to ensure that all information is accurate and in place for the patient visit Assists in compiling office supply order by monitoring supplies Other tasks and responsibilities as assigned EDUCATION/QUALIFICATION REQUIREMENTS: High School diploma or equivalent. 1+ years of Receptionist experience previous Orthopedic clinic experience preferred. PHYSICAL/MENTAL DEMANDS: Able to read, write and communicate in English Have cognitive skills for math, decision making and excellent communication skills Work in a temperature-controlled environment Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease. Able to lift 25 pounds using proper lifting techniques several times during shift LOCATION The primary location is stationed in Franklin, WI. Travel to the Mequon and Mount Pleasant locations may be required as needed. SALARY RANGE $17-$20 and hour
    $17-20 hourly 6d ago
  • Front Desk Coordinator - Hales Corners, WI

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Hales Corners, WI

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Healthcare Benefits Multiple positions open in the Greater Milwaukee area $14-$16/hr+ BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Benefits Offered Competitive pay $14 - $16/hr + Bonuses Healthcare Benefits Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR 3hvJwEirwr
    $14-16 hourly 3d ago
  • Front Desk Receptionist - Dental Clinic | Milwaukee, WI

    Healthplus Staffing 4.6company rating

    Front desk coordinator job in Milwaukee, WI

    Job Description Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!
    $18-21 hourly 16d ago
  • Medical Receptionist

    Revel Staffing

    Front desk coordinator job in Waukesha, WI

    A respected specialty clinic is conducting a confidential search for a Medical Receptionist to serve as the first point of contact for patients and visitors. This role is key to providing exceptional customer service while ensuring accurate scheduling, billing, and compliance with healthcare standards. Key Responsibilities Greet and check in patients with professionalism and courtesy. Verify insurance, collect co -pays/balances, and process referrals or authorizations. Schedule, confirm, and manage patient appointments using EMR systems. Answer and route phone calls promptly and accurately. Maintain accurate patient records in the electronic medical record (EMR). Coordinate with providers, nurses, and medical assistants to support clinic workflow. Maintain a clean and organized reception area. Ensure strict compliance with HIPAA and clinic confidentiality standards. Required Qualifications High school diploma or GED. Previous medical receptionist or healthcare office experience preferred. MediClear Certification (or equivalent healthcare compliance credential) required. Experience with EMR systems and Microsoft Office. Strong customer service, multitasking, and communication skills. Detail -oriented and dependable team player. Compensation & Benefits Hourly pay $18 - $24 with opportunities for growth. Comprehensive health, dental, and vision insurance options. Paid time off, holiday pay, and a retirement plan. Supportive, team -oriented clinic environment with stable daytime hours.
    $18-24 hourly 50d ago
  • MEDICAL SECRETARY - BILINGUAL

    Spine and Joint Institute of Milwaukee

    Front desk coordinator job in Milwaukee, WI

    Job DescriptionSPANISH / ENGLISH MEDICAL RECEPTIONIST Please note to be a successful candidate the following is required: *BILINGUAL IN SPANISH / ENGLISH - VERBAL AND WRITTEN *TEACHABLE SPIRIT THAT CAN ADOPT NEW INFORMATION AND SKILLS *ACCOUNTABILITY *GREAT COMMUNICATION SKILLS *COMPUTER LITERATE *OFFICE 360 LITERATE *DEDICATED TO YOUR POSITION EVEN WHEN UNDER THE WEATHER *TEAM PLAYER *ABLE TO WORK SUCCESSFULLY THROUGH CRITICISM/GUIDANCE *LONG-TERM APPLICATION IN CAREER RATHER THAN JOB THANK YOU FOR TAKING THE TIME TO VISIT WITH OUR APPLICATION PAGE TODAY. WE ARE A WELL-ESTABLISHED COMPANY PASSIONATE ABOUT ALL PEOPLE BUT ESPECIALLY THE HISPANIC COMMUNITY. OUR INJURY CLINIC IS LOCATED ON THE SOUTH SIDE OF MILWAUKEE AND A SHORT DRIVE FROM ALL MAJOR SECTORS. WE ARE LOOKING FOR SOMEONE THAT ARE AS PASSIONATE ABOUT PEOPLE AS WE ARE. SOMEONE THAT IS EASY TO GET ALONG WITH AND ENJOYS CELEBRATING, LIFE, LOVE, AND THE WORLD AROUND US. WITH SPINE & JOINT INSTITUTE OF MILWAUKEE WE CHANGE LIVES DAILY BY THE WAY WE APPROACH PEOPLE IN THEIR MOST DIRE TIMES, IN TIMES OF INJURY AND UNCERTAINTIES. PLEASE KNOW MANY HAVE COME AND GONE AND WE ARE LOOKING FOR SERIOUS HIRES ONLY. PEOPLE WITH ETHICS AND WILLING TO INTEGRATE OUR WAYS INTO THE SKILLS THEY ALREADY HAVE. PLEASE VISIT OUR WEBSITE PRIOR TO APPLYING. *********************************** IF THAT IS YOU, PLEASE APPLY.
    $28k-36k yearly est. 5d ago
  • Medical Receptionist

    Archwell Health

    Front desk coordinator job in Milwaukee, WI

    ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
    $28k-36k yearly est. 38d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Milwaukee, WI

    FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Current Esthetics Students are preferred Job Type: Full Time, Part Time Education: High school, or equivalent Availability: Weekdays, Daytime
    $29k-36k yearly est. 60d+ ago
  • Front Desk & Sales for Physical Therapy Clinic

    Balance Within

    Front desk coordinator job in Delafield, WI

    ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Glendale, WI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.25 - $20.25/hour, plus quarterly bonus/incentive potential Location: 5555 N. Port Washington Rd. Suite 200 Glendale, WI 53217 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19.3-20.3 hourly 7d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Front desk coordinator job in Union Grove, WI

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday and Tuesdays 8am-6pm Wednesday's and Thursday's 7:30am-4pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $33k-40k yearly est. Auto-Apply 2d ago
  • 1x Qualified Medical Receptionist/ Front Desk Coordinator URGENTLY needed for a Retreat Spa in Hyde Park

    Spasense

    Front desk coordinator job in Park City, IL

    Medical Receptionist/ Front Desk Coordinator needed in Hyde Park. They serve as the first point of contact in a healthcare facility, performing a wide range of administrative and clerical tasks to ensure the smooth operation of the practice. REQUIREMENTS: Certification in Medical Office Administration 2 - 6 years of working experience in a busy Medical Practice/ Clinic is ADVANTAGEOUS Systems EXPERIENCE - ChiDesk, my Mps, Goodx Web, Cliniko, with good Administrative skills PATIENT & VISITOR INTERACTION Welcome and greet patients and visitors professionally and warmly. Answer phones, transfer calls, and respond to inquiries in person, by phone, and through written communications. Help patients with administrative and scheduling questions. Assist patients with the intake process and manage patient check-in and check-out. Communicate with insurance companies regarding billing and claims. Handle patient payments and provide receipts. ADMINISTRATIVE & CLERICAL TASKS Schedule appointments, coordinate follow-ups, and manage cancellations. Maintain accurate and up-to-date patient records and files. Handle and distribute incoming mail, correspondence, and deliveries. Process prescriptions and other medical documents. Maintain office inventory by ordering and stocking supplies. FINANCIAL & BILLING DUTIES Process patient billing and payments, and maintain financial records. Verify insurance information and file claims with third-party payers. COMMUNICATION & COORDINATION Notify healthcare providers of patient arrivals. Facilitate communication between patients, providers, and other staff. Relay messages and information to doctors, nurses, and other staff.
    $30k-37k yearly est. 60d+ ago
  • Front Desk Agent

    Brookfield Ventures LLC 4.3company rating

    Front desk coordinator job in Brookfield, WI

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks Flexible Scheduling Career Advancement Opportunities within IHG-branded hotels Competitive Compensation Supportive Team Environment Training and Development Programs Job Summary Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven Front Desk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality. You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs. We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations. Key Responsibilities Greet guests warmly and professionally in accordance with IHG service standards. Manage guest check-in and check-out using the hotels PMS system accurately and efficiently. Respond to guest inquiries by phone, email, and in person with clear, helpful information. Make and modify reservations while ensuring accuracy and adherence to brand procedures. Coordinate with housekeeping to confirm room readiness and communicate special guest requests. Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits. Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay. Resolve guest concerns promptly using a calm, guest-focused approach. Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations. Complete shift reports, required paperwork, and cash handling responsibilities accurately. Qualifications Friendly, outgoing, and professional demeanor. Previous hotel or hospitality experience preferred but not required. Strong understanding of hospitality service standards; familiarity with IHG systems is a plus. Proficient in English; additional languages are beneficial. Strong computer and multitasking skills. Ability to resolve issues with a guest-first mindset. Ability to stand for extended periods and lift up to 30 lbs.
    $27k-31k yearly est. 20d ago
  • Front Desk Attendant (2nd shift)

    Aileron 3.9company rating

    Front desk coordinator job in Brookfield, WI

    The Hampton Inn Brookfield/Milwaukee is looking for a part-time, 2nd shift, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $15.00/hour
    $22k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Rebel Hotel Company

    Front desk coordinator job in Milwaukee, WI

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
    $26k-32k yearly est. 60d+ ago
  • Medical Front Desk

    Pacesetter Health 3.3company rating

    Front desk coordinator job in Greenfield, WI

    About Pacesetter Health Pacesetter Health's mission is to set the pace in lower extremity care as the partner of choice for leading physicians delivering best-in-class patient outcomes. Based in St. Louis, Missouri, and backed by private equity investors Compass Group Equity Partners (************** VSS (************* Siguler Guff (********************* and SunGate Capital, Pacesetter Health is a leading growth partner to podiatry clinics throughout the country. General Summary of Duties: Performs various non-clinical duties such as collecting copays, verifying insurance, collecting and updating patient information, checking patients in to be seen in a timely manner. Supervisor: Operations Manager Supervisory Responsibilities: None. Major Responsibilities/Tasks: Gather accurate insurance and demographic information from patients Help the patient as needed by explaining forms or portal registration processes. Collect patient and insurance payments and balance cash daily. Get referrals and authorizations for office services as needed. Verify insurance benefits and document charts according to policy Provide information to patients about unpaid balances, collect outstanding balances and copays at the time of service. Contact patients with outstanding balances by telephone to collect. Scan records in the appropriate sections of patient charts and keep patient charts in the proper order. Follow company policies regarding patient privacy Keep the front office clean and organized, order office supplies as needed. Cover other front office positions in the event of unscheduled absences. Perform other related duties as directed or assigned. Answer telephone calls by the third ring, be friendly and polite to callers Remain current on company news by monitoring company communications (emails and announcements) and participating in staff meetings. Email should be checked daily. Education: High school graduation or GED. Experience: Minimum of one year of medical office experience. Performance Requirements: Knowledge of the practice's policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of grammar, spelling, and punctuation for effective communication. Knowledge of computer programs and applications.
    $27k-32k yearly est. 60d+ ago
  • Front Desk Receptionist

    Connect Chiropractic

    Front desk coordinator job in Oak Creek, WI

    Job Description Are you ready to join a passionate team dedicated to wellness and community impact? Connect Chiropractic is seeking a dynamic individual to fill the role of full-time Front Desk Receptionist. If you thrive in a supportive, family-oriented environment and are excited about making a real difference in people's lives, then this opportunity is for you! With competitive hourly rates ranging from $18 to $23 per hour, along with an array of benefits, including 8 paid holidays, 40 hours of PTO (*after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members, this position offers not only fulfilling work but also rewards that support your overall well-being. WHAT SETS US APART: Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. A DAY IN THE LIFE OF OUR FRONT DESK RECEPTIONIST: From welcoming patients with a warm smile to efficiently managing appointments and phone calls, each day as a Front Desk Receptionist at Connect Chiropractic is filled with meaningful interactions and important tasks. You start your day by ensuring our patients feel valued and supported as soon as they walk through the door. Answering inquiries with grace and professionalism, you schedule appointments seamlessly while maintaining accurate records. Your attention to detail and friendly demeanor will shine as you assist in various administrative duties, contributing to the smooth operation of our office. QUALIFICATIONS: High school diploma or equivalent WORK SCHEDULE: This position is full-time, working Monday through Thursday at our Oak Creek office. Ready to take the next step in your career journey? Our initial application process is quick and easy, taking just 3 minutes of your time! Join our office part-time and be part of a team that's making a real difference in our community. Apply now and start your journey toward a rewarding career path. We can't wait to hear from you! Job Posted by ApplicantPro
    $18-23 hourly 9d ago
  • Medical Office Receptionist

    Lisa Schoene DPM PC

    Front desk coordinator job in Gurnee, IL

    Job Summary: We are seeking a motivated and friendly Receptionist/Medical Assistant with strong customer service skills to join our healthcare team in the Lake County area. As a valued member of our office, you will work alongside providers and medical staff, supporting both administrative and clinical operations while delivering outstanding patient care. Administrative Duties: Greet and check in patients in a friendly, professional manner Answer phone calls, schedule appointments, and handle patient inquiries Verify insurance coverage and collect co-pays or outstanding balances Maintain patient records and ensure proper documentation and compliance Assist with billing, faxing, scanning, and other clerical tasks Coordinate patient flow and notify clinical staff of arrivals Qualifications: Customer service experience: 1 year (Preferred) Prior experience in a medical office or clinical setting is a plus Strong communication and organizational skills Ability to multitask in a fast-paced environment Friendly, dependable, and team-oriented attitude Job Type: Part-Time Temporary Schedule: Monday through Thursday, alternating Saturdays Experience: Customer service: 1 year (Preferred) Work Location: In person Salary: $18-$20 based on experience We offer a supportive team environment where your contributions make a direct impact on patient care. If you enjoy helping others and are ready to grow in a dynamic healthcare setting, we'd love to hear from you! Email resumes and cover letters to: [email protected]
    $18-20 hourly Auto-Apply 37d ago
  • Registration Clerk PT

    Waukegan Park District

    Front desk coordinator job in Park City, IL

    Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Essential functions * Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. * Answers customer inquiries or directs to appropriate staff as necessary. * Responds to the public and District staff inquiries and needs with promptness and professionalism. * Registers the public in District programs and explains program details. * Works evenings, weekends, and holidays as assigned. * Trains and shares safety and other work-related practices with District employees. * Receives payments for programs and services. * Oversees cash drawer and balance receipts, securing monies and receipts. * Opens and prepares the facility for daily operation in accordance with the facility's checklist. * Secures and closes the facility in accordance with the facility's checklist. * Maintains records and files relating to program registration and other department functions. * Maintains reception, front desk, and lobby areas in a neat and organized manner. * Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. * Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. * Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. * Reviews daily facility schedule and assists with room setup and take down as needed. * Conducts duties in adherence to all safety requirements. * Assists with recreation programs and special events as required. * Assists staff in the performance of their duties. * Performs other duties and responsibilities assigned by the supervisor to support the department or the District.
    $15-16 hourly 6d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Wauwatosa, WI?

The average front desk coordinator in Wauwatosa, WI earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Wauwatosa, WI

$31,000

What are the biggest employers of Front Desk Coordinators in Wauwatosa, WI?

The biggest employers of Front Desk Coordinators in Wauwatosa, WI are:
  1. The Joint Chiropractic
  2. MyEyeDr
  3. Lifestance Health
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