Front desk coordinator jobs in Willowick, OH - 393 jobs
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Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Front desk coordinator job in Medina, OH
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
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Medical Receptionist
American Family Care, Inc. 3.8
Front desk coordinator job in Mentor, OH
Benefits/Perks * Great work environment * Flexible scheduling American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. 60d+ ago
Memory Care Coordinator
Brooklyn Pointe Senior Living
Front desk coordinator job in Cleveland, OH
Job Description
Welcome to Distinctive Living, we're seeking a Memory Care Coordinator
(Full-Time)
for our Brooklyn Pointe Assisted Living facility in Brooklyn, Ohio.
Here at
Distinctive Living
, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Memory Support Supervisor is responsible for program management of the 'Moments Matter' memory support programming within the community and for ensuring that all scheduled activity listed on the monthly calendar is happening. The Memory Support Supervisor position manages the memory support care staff to effectively engage residents during encounters. The MSS communicates with families, collaborates with the Assisted Living Director of Resident Experience (when applicable). The MSS is responsible for coordinating volunteers and seeking cooperative partnerships with area businesses, organizations or individuals to deliver activity programs in accordance with our 6 Principles of Well-Being program structure.
Benefits when choosing a career with Distinctive:
Medical, Dental and Vision benefits
Paid Time Off
401k Retirement Plan & Life Insurance
Team Member Assistance Program
Responsibilities:
Responsible for managing & maintaining the Resident Well-Being binder; that includes the Get to Know Me document, Resident Well-Being Profile, and Know the 25! Per the company guidelines.
Responsible for ensuring that the Memory Support Signature programs are implemented and on-going. Includes: Taste & Tell (collaboration with Chef); Community Service Project; Hydration Stations within activity space; Essential Health Program as well as any other program implementation.
Leads activity as scheduled; or oversees the Memory Support Specialist and/or care staff to ensure resident engagement while making sure that daily activity programming is a mix of both large and small groups, individual and parallel program opportunities.
Coordinates with Director, Health and Wellness to attend family care conferences as required by state regulations. May occasionally assist with assessments of potential new residents and provide Memory Support program overview and pertinent resident engagement updates.
Works with Leisure & Lifestyle staff to ensure all Memory support residents have resident-specific activity and social interaction appropriate to their current cognitive abilities. Uses 'In the Moment' resources to provide support and training to Memory Support staff to ensure activities and social programs are varied and diverse in order to meet the needs of residents in Memory Support. Ensures all staff has training sufficient to self-direct activities for residents of the Memory Support neighborhood.
Responsible for managing, coaching, assisting and mentoring all care staff working within Memory Support; to maintain positive resident outcomes and minimize behavioral conflicts and assures that all staff maintain appropriate training as required by state regulations.
Meets monthly with the Culinary Director (Chef) to coordinate Taste & Tell program, submit/discuss food function sheets for upcoming activities & special events and ensures that all Memory Support meals and scheduled snacks meet the organizational standards while making certain the dining room is a calm and nurturing space for resident success.
Review the 24-hour log daily, to stay current on resident issues and conduct regular room sweeps to ensure no hazardous items or safety concerns are present to align with all local, state, and federal rules and regulations as they apply to services delivered in Memory Support. This involves staff selection, training and oversight, resident care and documentation, compliance with HIPAA, OSHA, Blood Borne Pathogen Guidelines, and any other rule that applies to the work done in Memory Care.
Communicate effectively with resident family members while answering questions, addressing concerns or sharing updates about their loved one
Works in a safe manner, ensures any employees reporting to them work in a safe manner and corrects unsafe action. Compliant with Safety Committee Standard. Should workplace injuries occur, when required, the Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communication with care provider and Community.
Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
Perform other duties as assigned or needed.
Required Skills and Experience:
High School Diploma or equivalent required.
Associate or Bachelor's degree in Health Services, Social Services, or Geriatrics preferred.
4+ years of management experience with employee oversight and customer relations preferred.
3+ years of experience in a dementia care setting preferred.
Prior experience in recreation, occupational therapy, art, music therapy, hospitality management, teaching or coaching preferred.
Experience with Microsoft Word and Excel preferred.
Excellent verbal and written communication skills.
Able to communicate verbally in person and over the phone.
Apply today to learn why Distinctive Living is a certified Great Place to Work!
Job Posted by ApplicantPro
$22k-38k yearly est. 3d ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Front desk coordinator job in Cleveland, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 46d ago
Dental Patient Representative
Northeast Ohio Neighborhood 3.8
Front desk coordinator job in Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at ****************************************************
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
Ability to serve as a mature and competent receptionist.
Ability to display skill and tact in greeting patients.
Ability to plan and organize.
2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
$31k-36k yearly est. Auto-Apply 60d+ ago
Medical Office Receptionist
CHC Addiction Services 4.2
Front desk coordinator job in Akron, OH
CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include:
Greet and check in patients in a courteous and professional manner.
Answer multi-line phones, screen and direct calls, take messages.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance and obtain pre-authorizations when required.
Collect co-pays, balances, and other payments at the time of service.
Maintain patient records and ensure that necessary documents are completed.
Ensure HIPAA compliance and patient confidentiality at all times.
Communicate effectively with physicians, nurses, and other healthcare team members.
Maintain the reception area in a clean and organized manner.
Handle incoming and outgoing mail and faxes.
Assist with administrative duties such as data entry, filing, and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here:
Medical, dental and vision benefits for employees working 30+ hours weekly!
32 paid days off per year! (holidays, vacation, personal and sick days!)
Referral Bonuses!
403b, with company match after one year!
Professional licensure fee reimbursement!
Company Sponsored Training Opportunities - based on position
Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
$27k-33k yearly est. 41d ago
DENTAL PATIENT REPRESENTATIVE
Neon Health
Front desk coordinator job in Cleveland, OH
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
* Ability to serve as a mature and competent receptionist.
* Ability to display skill and tact in greeting patients.
* Ability to plan and organize.
* 2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
SOCIAL SERVICES/SPECIAL PROGRAMS
$28k-35k yearly est. 20d ago
Patient Care Coordinator
Smile Brands 4.6
Front desk coordinator job in Cleveland, OH
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday - Friday 8am - 5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$27k-33k yearly est. Auto-Apply 3d ago
Medical Receptionist
Revel Staffing
Front desk coordinator job in Cleveland, OH
A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment.
Why Join Us
Competitive hourly pay
Supportive, team -oriented culture
Opportunities for growth and cross -training
Meaningful work that directly impacts patient care
Stable schedule and long -term career potential
Key Responsibilities
Greet patients and provide exceptional customer service throughout the visit
Manage check -in and check -out processes with accuracy and professionalism
Answer phones and route messages using proper medical/office etiquette
Verify insurance coverage and update patient demographics
Collect payments, copays, and outstanding balances
Enter and update patient information in the EMR system
Scan, upload, and organize patient documents and clinical records
Maintain confidentiality and comply with all HIPAA and OSHA standards
Keep the frontdesk, lobby, and patient areas clean and organized
Collaborate with clinical and administrative staff to support workflow and patient care
Qualifications
High School diploma or equivalent
MediClear or equivalent HIPAA certification required
Minimum 1 year of customer service experience (medical office preferred)
Strong computer skills; ability to learn EMR systems
Excellent communication, multitasking, and organizational skills
Ability to work in a fast -paced environment with high accuracy
Preferred Skills
Familiarity with medical terminology
Experience in an urgent care or outpatient setting
Positive attitude, team -oriented mindset, and strong attention to detail
$26k-33k yearly est. 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk coordinator job in Middleburg Heights, OH
FrontDeskCoordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$26k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk coordinator job in Lyndhurst, OH
Join Our Team as a FrontDeskCoordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate FrontDeskCoordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We re Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDeskCoordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$26k-33k yearly est. 20d ago
Patient Care Coordinator
Sonrava Health
Front desk coordinator job in Brunswick, OH
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava
Front desk coordinator job in Fairlawn, OH
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Integrity Foot and Ankle Associates
Front desk coordinator job in Avon, OH
At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care.
Key Responsibilities:
Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone.
Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow.
Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality.
Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks.
Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients.
Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams.
Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders.
Requirements:
A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage)
1-2 years of experience with Electronic Medical Records; experience with EPIC preferred
Excellent communication and customer service skills
Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus
Strong organizational and multitasking skills with the ability to work in a fast pace environment
Proficiency in computer and data entry skills
Ability to work independently and as part of a team
Ability to lift up to 25 lbs
Must be willing to work in all our locations
High School Diploma or equivilant
$22k-38k yearly est. 8d ago
Medical Receptionist - Westlake
Apex Dermatology and Skin Surgery Center LLC
Front desk coordinator job in Westlake, OH
Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction.
Schedule
Full-time, [4 days a week]
Tuesdays: 9:30 am - 6:30 pm. Wednesdays - Fridays: 7:45 am - 4:30 pm.
One Rotating Saturday a Month
Essential Functions
Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.
Maintain knowledge of insurance plans, terminology, and verification processes.
Provide exceptional customer service while greeting, checking in, and assisting patients.
Assist Medical Assistants with patient-related phone calls and follow-up tasks.
Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.
Maintain and update patient accounts, including personal and financial information.
Record and collect payments; process third-party claims; and follow revenue procedures accurately.
Ensure confidentiality and protection of all patient information.
Follow established policies and procedures and alert leadership to needed changes.
Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.
Support team operations and contribute to collective goals.
Monitor office supply levels, anticipate needs, and place orders as required.
Keep reception and waiting areas cleaned, organized, and patient-ready.
Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.
Enter insurance data with accuracy and without errors.
Call and document communication with patients who cancel or no-show.
Verify patient insurance coverage with accuracy.
Balance and close out collections at end of day.
Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility and adaptability
Customer service mindset with professionalism and patient focus
Excellent time management and organizational skills
Attention to detail and accuracy
Proficiency in basic computer applications and scheduling systems
Knowledge of medical terminology
Word processing and data entry skills
Bachelor's degree or equivalent experience in a relevant field preferred
2+ years of experience as a Medical Receptionist (dermatology experience is a plus)
Certification as a Medical Receptionist preferred, or willingness to obtain certification
Career Growth Opportunities
Motivated Medical Receptionists may pursue:
Transition into a Medical Assistant role with training and certification support
Lead Receptionist or Front Office Coordinator positions
Cross-training in scheduling, billing, or insurance verification
Patient Services or Administrative Specialist roles
Opportunities to grow into supervisory or office management positions over time
Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.
Physical Requirements & Work Environment
Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office
Manual dexterity for typing, data entry, and handling office equipment
Ability to speak clearly, hear callers, and interact with patients in person
Visual acuity sufficient to read patient information and EMR screens
Ability to occasionally lift up to 20 pounds (e.g., office supplies)
Work performed in a professional medical office setting with regular interaction with patients, providers, and staff
Fast-paced environment requiring multitasking, attention to detail, and calm communication
Exposure to cleaning supplies, office equipment, and moderate noise levels
Must adhere to all health and safety policies, including infection control standards
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$26k-33k yearly est. Auto-Apply 6d ago
Front Desk Receptionist
Nivea Hospitality
Front desk coordinator job in Brunswick, OH
Join our Team = FrontDesk Receptionist Staff Needed
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at Brunswick Comfort Suites
About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County.
Essential Job Functions:
1. ** Check-in and Check-out** : Frontdesk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : FrontDesk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : FrontDesk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : FrontDesk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role , as frontdesk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdesk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
** Must be available to work weekends and evenings.
Plus we offer various Bonus Progams.
Job Type: Part-time or full time
Schedule:
8 hour shift
Work Location: In person
$25k-32k yearly est. 60d+ ago
Front Office Assistant (Receptionist)
Axess Family Services
Front desk coordinator job in Warren, OH
$17.00/hour
Full Time (40 hours/week)
To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately.
ESSENTIAL RESPONSIBILITIES:
1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately.
2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment.
3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments.
4. At each client visit:
• Have client fill out client information form
• Collect co-pay/insurance deductible from client
5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible.
6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client's electronic record.
7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards.
8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements.
9. Other duties as assigned.
Requirements
QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred.
MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred.
Salary Description 15.00
$17 hourly 4d ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Front desk coordinator job in Brecksville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$19k-32k yearly est. 41d ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Front desk coordinator job in Lakewood, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 46d ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk coordinator job in Lyndhurst, OH
Job Description
Join Our Team as a FrontDeskCoordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate FrontDeskCoordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We're Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years' experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDeskCoordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours - No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
How much does a front desk coordinator earn in Willowick, OH?
The average front desk coordinator in Willowick, OH earns between $24,000 and $37,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Willowick, OH
$30,000
What are the biggest employers of Front Desk Coordinators in Willowick, OH?
The biggest employers of Front Desk Coordinators in Willowick, OH are: