Gallery host vs front desk host

Differences between gallery host and front desk host duties and responsibilities

Gallery host example responsibilities.

• Manage servers and tables to ensure and safeguard efficient restaurant operations.
• Train new employees on Hyatt standards, POS system, and food handling protocols.
• Maintain order and cleanliness of the front desk area.
• Be familiar and knowledgeable with the operation of the POS system.
• Inspect dinning and serving areas to ensure cleanliness and proper setup.
• Serve flattering cocktails, wine, beers, and Starbucks coffee and teas.
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Front desk host example responsibilities.

• Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
• Skil with scanners and cash registers, particularly POS machines.
• Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
• Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
• Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
• Coordinate all daily incoming calls and assist customers with reservations and room location.
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