Gallery host vs welcome hostess

Differences between gallery host and welcome hostess duties and responsibilities

Gallery host example responsibilities.

• Manage servers and tables to ensure and safeguard efficient restaurant operations.
• Train new employees on Hyatt standards, POS system, and food handling protocols.
• Maintain order and cleanliness of the front desk area.
• Be familiar and knowledgeable with the operation of the POS system.
• Inspect dinning and serving areas to ensure cleanliness and proper setup.
• Serve flattering cocktails, wine, beers, and Starbucks coffee and teas.
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Welcome hostess example responsibilities.

• Manage table disbursement among wait staff, deal with reservations, handle incoming and outgoing to-go orders, and clean restaurant.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Resolve patients complaints promptly and professionally.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.